True TMC-34-S Installation Manual

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TRUE

food service equipment, inc.

CONGRATULATIONS!

You have just purchased the finest commercial refrigerator available. You can expect many years of trouble-free operation.

TABLE OF CONTENTS

SAFETY INFORMATION

Safety Precautions 1

Proper Disposal, Connecting Electricity, & Adapter Plugs 2

INSTALLATION

Ownership, Uncrating, & How to Connect to Electricity 3

Wire Gauge Chart 4

Locating 5

Leveling 6

SETUP

Standard Accessories 7

OPERATION

Startup 7

Mechanical Temperature Controls Sequence of Operation 8

INSTALLATION MANUAL

milk coolers

TMC-34

MAINTENANCE, CARE, CLEANING

Cleaning Condenser Coil 12

Important Warranty Information 13

Stainless Steel Equipment Care and Cleaning 14

General Maintenance 15

WARRANTY

Warranty 16

TMC-49-S

TMC-58-S-DS

INSTALLATION MANUAL

TRUE FOOD SERVICE EQUIPMENT, INC.

2001 East Terra Lane • O’Fallon, Missouri 63366-4434 (636)-240-2400 • FAX (636)-272-2408 • INT'L FAX (636)272-7546 • (800)-325-6152 Parts Department (800)-424-TRUE • Parts Department FAX# (636)-272-9471 Web: www.truemfg.com

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NOTICE TO CUSTOMER

Loss or spoilage of products in your refrigerator/ freezer is not covered by warranty. In addition to following recommended installation procedures you must run the refrigerator/freezer 24 hours prior to usage.

SAFETY INFORMATION

How to Maintain Your True Refrigerator to Receive the Most Efficient and Successful Operation.

You have selected one of the finest commercial refrigeration units made. It is manufactured under strict quality controls with only the best quality materials available. Your TRUE cooler when properly maintained will give you many years of trouble-free service.

WARNING: Use this appliance for its intended purpose as described in this Owner Manual.

TO LOCATE REFRIGERANT TYPE, SEE SERIAL LABEL INSIDE CABINET. This cabinet may contain fluorinated greenhouse

gas covered by the Kyoto Protocol (please refer to cabinet’s inner label for type and volume, GWP of 134a= 1,300. R404a= 3,800).

FOR HYDROCARBON REFRIGERATION ONLY (R-290) SEE BELOW:

• DANGER - Risk of fire or explosion. Flammable refrigerant used. Do not use mechanical devices to defrost refrigerator. Do not

puncture refrigerant tubing.

• DANGER - Risk of fire or explosion. Flammable refrigerant used. To be repaired only by trained service personnel. Do not puncture refrigerant tubing.

• CAUTION - Risk of fire or explosion. Flammable refrigerant used. Consult repair manual/owner’s guide before attempting to service this product. All safety precautions must be followed.

• CAUTION - Risk of fire or explosion. Dispose of properly in accordance with federal or local regulations. Flammable refrigerant used.

• CAUTION - Risk of fire or explosion due to puncture of refrigerant tubing; follow handling instructions carefully. Flammable refrigerant

used.

• CAUTION - Keep clear of obstruction all ventilation openings in the appliance enclosure or in the structure for building-in.

SAFETY PRECAUTIONS

When using electrical appliances, basic safety precautions should be followed, including the following:

• This refrigerator must be properly installed and located in accordance with the Installation Instructions before it is used.

• Do not allow children to climb, stand or hang on the shelves in the refrigerator. They could damage the refrigerator and seriously injure themselves.

• Do not touch the cold surfaces in the freezer compartment when hands are damp or wet. Skin may stick to these extremely cold surfaces.

• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.

• Keep f ingers out of the “pinch point” areas; clearances between the doors and between the doors and cabinet are necessarily small; be careful closing doors when children are in the area.

• Unplug the refrigerator before cleaning and making repairs.

• Setting temperature controls to the 0 position does not remove power to the light circuit, perimeter heaters, or evaporator fans.

NOTE: We strongly recommend that any servicing be preformed by a qualified technician.

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208-230/60/1

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WARNING!DANGER!

RISK OF CHILD ENTRAPMENT

PROPER DISPOSAL OF THE REFRIGERATOR

Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous… even if they will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow the instructions below to help prevent accidents.

BEFORE YOU THROW AWAY YOUR OLD REFRIGERATOR OR FREEZER:

• Take off the doors.

• Leave the shelves in place so that children may not easily climb inside.

APPLIANCE DISPOSAL

When recycling appliance please make sure that the refrigerants are handled according to local and national codes, requirements and regulations.

REFRIGERANT DISPOSAL

Your old refrigerator may have a cooling system that uses “Ozone Depleting” chemicals. If you are throwing away your old refrigerator, make sure the refrigerant is removed for proper disposal by a qualified service technician. If you intentionally release any refrigerants you can be subject to fines and imprisonment under provisions of the environmental regulations.

USE OF EXTENSION CORDS

NEVER USE AN EXTENSION CORD! TRUE will not war-

ranty any refrigerator that has been connected to an extension cord.

REPLACEMENT PARTS

• Component parts shall be replaced with like components.

• Servicing shall be done by authorized service personnel, to minimize the risk of possible ignition due to incorrect parts or improper service.

• Lamps must be replaced by identical lamps only.

• If the supply cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent.

HOW TO CONNECT ELECTRICITY

DO NOT, UNDER ANY CIRCUMSTANCES, CUT OR REMOVE THE GROUND PRONG FROM THE POWER CORD. FOR PERSONAL SAFETY, THIS APPLIANCE MUST BE PROPERLY GROUNDED.

The power cord from this appliance is equipped with a grounding plug which minimizes the possibility of electric shock hazard.

Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded.

If the outlet is a standard 2-prong outlet, it is your personal responsibility and obligation to have it replaced with the properly grounded wall outlet.

The refrigerator should always be plugged into it’s own individual electrical circuit, which has a voltage rating that matches the rating plate.

This provides the best performance and also prevents overloading building wiring circuits which could cause a fire hazard from overheated wires.

Never unplug your refrigerator by pulling on the power cord. Always grip plug firmly and pull straight out from the outlet.

Repair or replace immediately all power cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end.

When removing the refrigerator away from the wall, be careful not to roll over or damage the power cord.

If supply power cord is damaged it should be replaced with original equipment manufacture parts. To avoid hazard this should be done by a qualified service technician.

USE OF ADAPTER PLUGS

NEVER USE AN ADAPTER PLUG! Because of potential safety

hazards under certain conditions, we strongly recommend against the use of an adapter plug.

The incoming power source to the cabinet including any adapters used must have the adequate power available and must be properly grounded. Only adapters listed with UL should be used.

NORTH AMERICA USE ONLY!

NEMA plugs

TRUE uses these types of plugs. If you do not have the right outlet have a certified electrician install the correct power source.

NOTE: International plug configurations vary by voltage and country.

115/60/1 NEMA-5-15R

115/208-230/1 NEMA-14-20R

115/60/1 NEMA-5-20R

NEMA-6-15R

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INSTALLATION

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OWNERSHIP

To ensure that your unit works properly from the first day, it must be installed properly. We highly recommend a trained refrigeration mechanic and electrician install your TRUE equipment. The cost of a professional installation is money well spent.

Before you start to install your TRUE unit, carefully inspect it for freight damage. If damage is discovered, immediately file a claim with the delivery freight carrier.

TRUE is not responsible for damage incurred during shipment.

UNCRATING

TOOLS REQUIRED

• Adjustable Wrench

• Phillips Screwdriver

• Level

The following procedure is recommended for uncrating the unit:

A. Remove the outer packaging, (cardboard and bubbles or

Styrofoam corners and clear plastic). Inspect for concealed damage. Again, immediately file a claim with the freight carrier if there is damage.

B. Move your unit as close to the final location as possible before

removing the wooden skid.

C. Remove all tape securing the doors to the cooler, and any foam

blocks between doors.

D. Remove any components (castors, floor racks, etc.) packaged

inside the cabinet.

ELECTRIC INSTALLATION & SAFETY INFORMATION

• If the supply cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent.

• Lamps must be replaced by identical lamps only.

• Appliance tested according to the climate classes 5 and 7 temperature and relative humidity.

ELECTRICAL INSTRUCTIONS

A. Before your new unit is connected to a power supply, check the

incoming voltage with a voltmeter. If anything less than 100% of the rated voltage for operation is noted, correct immediately.

B. All units are equipped with a service cord, and must be

powered at proper operating voltage at all times. Refer to cabinet data plate for this voltage.

TRUE RECOMMENDS THAT A SOLE USE CIRCUIT BE DEDICATED FOR THE UNIT.

WARNING: Compressor warranties are void if compressor burns

out due to low voltage.

WARNING: Power supply cord ground should not be removed!

WARNING: Do not use electrical appliances inside the food stor-

age compartments of the appliances unless they are of the type recommended by the manufacturer.

NOTE: To reference wiring diagram - Remove lower rear grill, wiring diagram is positioned inside on the ballast box.

NOTE: KEYS FOR COOLERS WITH DOOR LOCKS ARE LOCATED IN WARRANTY PACKETS.

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WIRE GAUGE CHART

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115 Volt s Distance In Feet To Center of Load Amps 20 30 40 50 60 70 80 90 100 120 140 160

2 14 14 14 14 14 14 14 14 14 14 14 14 3 14 14 14 14 14 14 14 14 14 14 14 12 4 14 14 14 14 14 14 14 14 14 12 12 12 5 14 14 14 14 14 14 14 12 12 12 10 10 6 14 14 14 14 14 14 12 12 12 10 10 10

7 14 14 14 14 14 12 12 12 10 10 10 8 8 14 14 14 14 12 12 12 10 10 10 8 8 9 14 14 14 12 12 12 10 10 10 8 8 8 10 14 14 14 12 12 10 10 10 10 8 8 8 12 14 14 12 12 10 10 10 8 8 8 8 6

14 14 14 12 10 10 10 8 8 8 6 6 6 16 14 12 12 10 10 8 8 8 8 6 6 6 18 14 12 10 10 8 8 8 8 8 8 8 5 20 14 12 10 10 8 8 8 6 6 6 5 5 25 12 10 10 8 8 6 6 6 6 5 4 4

30 12 10 8 8 6 6 6 6 5 4 4 3 35 10 10 8 6 6 6 5 5 4 4 3 2 40 10 8 8 6 6 5 5 4 4 3 2 2 45 10 8 6 6 6 5 4 4 3 3 2 1 50 10 8 6 6 5 4 4 3 3 2 1 1

230 Volts Distance In Feet To Center of Load Amps 20 30 40 50 60 70 80 90 100 120 140 160

5 14 14 14 14 14 14 14 14 14 14 14 14 6 14 14 14 14 14 14 14 14 14 14 14 12 7 14 14 14 14 14 14 14 14 14 14 12 12 8 14 14 14 14 14 14 14 14 14 12 12 12 9 14 14 14 14 14 14 14 14 12 12 12 10

10 14 14 14 14 14 14 14 12 12 12 10 10 12 14 14 14 14 14 14 12 12 12 10 10 10 14 14 14 14 14 14 12 12 12 10 10 10 8 16 14 14 14 14 12 12 12 10 10 10 8 8 18 14 14 14 12 12 12 10 10 10 8 8 8

20 14 14 14 12 10 10 10 10 10 8 8 8 25 14 14 12 12 10 10 10 10 8 8 6 6 30 14 12 12 10 10 10 8 8 8 6 6 6 35 14 12 10 10 10 8 8 8 8 6 6 5 40 14 12 10 10 8 8 8 6 6 6 5 5

50 12 10 10 8 6 6 6 6 6 5 4 4 60 12 10 8 6 6 6 6 6 5 4 4 3 70 10 10 8 6 6 6 5 5 4 4 2 2 80 10 8 8 6 6 5 5 4 4 3 2 2 90 10 8 6 6 5 5 4 4 3 3 1 1 100 10 8 6 6 5 4 4 3 3 2 1 1

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LOCATING

A. Remove skid by using a phillips head screwdriver and an

adjustable wrench.

B. For easy removal from the skid, unscrew and remove grill from

the back of the cooler.

C. Remove the four brackets from the base of the cooler.

D. Carefully move the cooler off the back of the skid. Tilt the

cooler backwards just enough to remove the skid from under the cooler.

E. Free plug and cord from inside the lower rear of the cooler (do

not plug in).

F. Place grill back onto rear of the cooler.

G. The merchandiser should be placed close enough to the

electrical supply so that extension cords are never used.

H. Applicance tested according to the climate classes 5 and 7 for

temperature and relative humidity.

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35°

F°

Image 1

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Mounting

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LEVELING

A. Set unit in its final location. Be sure there is adequate ventilation

in your room. Under extreme heat conditions, (100 F+, 38 C+), you may want to install and exhaust fan.

WARNING

Warranty is void if ventilation is insufficient.

B. Proper leveling of your TRUE cooler is critical to operating

success. Effective condensate removal and door operation will be effected by leveling. (See image 2)

C. When the cooler is in its final position adjust the castors as

needed to level the unit. The unit should be leveled front to back and side to side with a level. To insure proper ventilation for the compressor, keep the cabinet 1” (2.54 cm) from rear wall. 1” (2.54 cm) rubber bumpers are attached to the back of some cabinets.

LEVELING CASTORS

Four sets of shims have been provided in warranty packet for leveling castored units positioned on uneven floors. Shims must be positioned between cabinet and castor mounting plate. (See image 3)

Loosen castor bolts with an adjustable wrench enough to slide shims between the castor mounting plate and cabinet bottom.

Image 2

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35°

F°

Install the desired number of shims (in pairs as shown in image 3), making sure the slots in the shim are in contact with the castor mounting bolts.

Tighten and secure the shims and castor(s).

Repeat process until cabinet is level.

D. Ensure that the drain hose or hoses are positioned in the pan.

Image 3

Top View

Leveling Shims

Side View

Left Shim In Position

Leveling Shims

Castor

Snug Fit Here

Castor

Plate

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SETUP

STANDARD ACCESSORIES

SHELF INSTALLATION:

Wire floor racks should be positioned on the floor of the cooler with legs facing down.

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OPERATION

STARTUP

A. The compressor is ready to operate. Plug in the cooler.

B. Temperature controls are factory-set to give refrigerators an

approxiate temperature of 35°F (1.6ºC). Allow unit to function several hours, completely cooling cabinet before changing the control setting.

Temperature Control Location and Settings.

• Mechanical temperature control is located inside of unit.

See website for adjustments, sequence of operation, and more

information.

C. Excessive tampering with the control could lead to service

difficulties. Should it ever become necessar y to replace temperature control, be sure it is ordered from your TRUE dealer or recommended service agent.

D. Good air flow in your TRUE unit is critical. Be careful to

load product so that it neither presses against the back wall, nor comes within four inches of the evaporator housing. Refrigerated air off the coil must circulate down the back wall.

NOTE: If the unit is disconnected or shut off, wait five minutes before starting again.

RECOMMENDATION - Before loading product we recommend you run your TRUE unit empty for two to three days. This allows you to be sure electrical wiring and installation are correct and no shipping damage has occurred. Remember, our factory warranty does not cover product loss!

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MECHANICAL TEMPERATURE CONTROLS

COIL SENSING

An evaporator coil sensing temperature control ensures that the evaporator coil will remain clear of frost and ice by not allowing the compressor to restart until the coil temperature is above the freezing temperature. This is considered an off cycle defrost.

MECHANICAL TEMPERATURE CONTROL GENERAL SEQUENCE OF OPERATION

MECHANICAL CONTROL REFRIGERATOR GENERAL SEQUENCE OF OPERATION

1. Cabinet is plugged in.

a. Interior lights will illuminate on Glass Door Models only. If lights do not come on verify the light switch is in the “ON”

position. Solid door cabinets may or may not have lights that may be controlled by the door switch.

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2. The compressor and evaporator fans will star t if the temperature control is calling for cooling. (If the compressor does not start, verify that the temperature control is not in the “OFF” or “0” position.)

3. The temperature control may cycle the compressor and evaporator fan(s) on and off together.

a. The temperature control is sensing the evaporator coil temperature.

b. The temperature control should be set on the #4 or #5.

c. The warmest setting is #1, the coldest is #9, and #0 is the off position.

d. The thermometer is designed to read and display a cabinet temperature not a product temperature. The thermometer may reflect the refrigeration cycle swings of up and down temperatures.

The most accurate temperature on a cabinet's operation is to verify the product temperature.

4. There is not a defrost timer as the temperature control will initiate the off-cycle defrost during each refrigeration cycle.

a. At this time, the compressor will and the evaporator fan(s) may turn off. Defrost heaters are not installed on refrigerators

and therefore will not be energized.

b. After the evaporator coil temperature has been reached, as determined by the temperature control, the compressor will

restart.

5. There may be a timer located on the condensing unit base. This timer is not used for a defrost event. The timer will change the rotation of the reversing condenser fan motor.

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WHEN TO MAKE AN ADJUSTMENT TO A MECHANICAL TEMPERATURE CONTROL

We advise to make a mechanical temperature control adjustment only for a high altitude location.

HOW TO ADJUST A MECHANICAL TEMPERATURE CONTROL

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OPERATION INSTRUCTIONS:

REQUIRED TOOLS:

• Jewelers Screw Driver (Small Screw Driver)

GE CONTROL INSTRUCTIONS:

The scale to the right may be used as a guide for measuring degrees of rotation required for altitude correction. See Figure 1. The arrows indicate direction of screw rotation. Turn calibration screw clockwise to obtain warmer operating temperatures.

NOTE: Each 1/4 turn of the calibration screw is equal to approximately 2 degrees F. Do not make more than 3/4 turn. After making adjustment, measure temperature during three cycles before adjusting again.

ALTITUDE CORRECTION TABLE:

NOTE: Only adjust the screw (small flathead) on the face of the control (next to the cam). See Figure 3. Follow the Altitude Correction Table to the right.

CALIBRATION SCREW ADJUSTS

BOTH CUT-IN AND CUT-OUT

Altitude (Feet)

2000 3000 4000 5000 6000 7000 8000 9000

10,000

Clockwise Tur ns

7/60 11/60 15/60 19/60 23/60 27/60 30/60 34/60 37/60

Scale Guide for Measuring Back of Temperature Control

Compressor

Ter mi na ls

Ground

Ter mi na l

1 2

Altitude Correction

Front of Temperature Control

Calibration Screw

To adjust the temperature control take the control knob off to view the cut-in screw. (See Photo Above)

INSTALLATION INSTRUCTIONS DANFOSS TEMPERATURE CONTROL ADJUSTMENT

FOR HIGH ALTITUDE APPLICATIONS:

REQUIRED TOOLS:

• Allen Wrench (5/64")

• Torx Screw (T-7)

TERMS:

Cut-out - Temperature sensed by the controller that shuts the compressor off.

Cut-in - Temperature sensed by the controller that turns the compressor on.

Bottom of Temperature Control

Cut-out Adjustment Screw Allen (5/64" or 2 mm.)

Cut-in Adjustment Screw Torx (T-7)

Compressor Connection

Compressor Connection (double terminal)

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INSTRUCTIONS: DANFOSS TEMPERATURE CONTROL ADJUSTMENT FOR HIGH ALTITUDE APPLICATIONS

STEP 1 - Unplug cooler.

STEP 2 - Remove the screws that secure the temperature control to the inset box.

STEP 3 - To make these adjustments it may be necessary to remove the temperature control from the housing.

NOTE: You may have to remove the wires attached to the control. Take note as to which wire is on which spade terminal.

STEP 4 - Pull out gently from cabinet.

NOTE: Mechanical temperature controllers are affected when functioning at high altitude.

The cut-in and cut-out temperatures will be colder than when the controller functions closer to sea level.

STEP 5 - For high elevation installations, it may be necessary to “warm-up” the set points. To make the adjustment, insert the appropriate tool in each adjustment screw and turn 1/4 of a revolution clockwise (to the right). This procedure will adjust both the cut-in and cut-out about 2˚F warmer.

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STEP 6 - Make sure to reconnect the wires to the proper spade terminal when reinstalling.

INSTALLATION INSTRUCTIONS TEMPERATURE CONTROL ALTITUDE ADJUSTMENT:

REQUIRED TOOLS:

• Allen Wrench (5/64”)

• Torx Screw (T-7)

The scale to the right may be used as a guide for measuring degrees of rotation required for altitude correction. The arrows indicate direction of screw rotation. See Figure 1.

IMPORTANT: Upright models ordered with “High Altitude” temperature controls are pre-calibrated and do not require adjustment.

INSTRUCTIONS: CUTLER HAMMER TEMPERATURE CONTROL ALTITUDE ADJUSTMENT

STEP 1 - Unplug cooler.

STEP 2 - Turn the temperature control to the “9” position.

Scale Guide for Measuring

360

270

180

STEP 3 - Remove the screws that secure the mounting plate to the evaporator top. See Figure 2.

STEP 4 - Pull control down gently from housing.

STEP 5 - Turn screws counterclockwise (CCW).

STEP 6 - Reassemble to cooler housing and return the temperature control to the “5” position.

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CHART

CCW Adjustment (based on 360°/ complete turn)Height

2000' 42° 3000' 78° 4000' 114° 5000' 150° 6000' 186° 7000' 222° 8000' 258° 9000' 294° 10,000' 330°

BUL. NO.

CUT

OUT

COLDER

CUT

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MAINTENANCE, CARE, CLEANING

CLEANING THE CONDENSER COIL

When using electrical appliances, basic safety precautions should be followed, including the following:

TOOLS REQUIRED

• Phillips Screwdriver

• Stiff Bristle Brush

• Adjustable Wrench

STEP 1 - Disconnect power to unit.

STEP 2 - Take off rear lower grill assembly by removing four (4) side

screws. See images 1 and 2.

STEP 3 - If necessary, remove bolts connecting frame rail cross bar to allow access to compressor. Remove bolts anchoring compressor assembly to frame rails and carefully slide out. (tube connections are flexible).

• Air Tank or CO2 Tank

• Vacuum Cleaner

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STEP 4 - Clean off accumulated dirt from condensing coil with a stiff bristle brush.

STEP 5 - Lift cardboard cover above fan at plastic plugs and carefully clean condenser coil and fan blades.

STEP 6 - After brushing condenser coil vacuum dirt from coil, and interior floor.

STEP 7 - Replace cardboard cover. Carefully slide compressor assembly back into position and replace bolts.

STEP 8 - Reinstall louver assembly onto unit with appropriate fasteners and clips. Tighten all screws.

STEP 9 - Connect unit to power and check to see if condenser is running.

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IMPORTANT WARRANTY INFORMATION

Condensers accumulate dirt and require cleaning every 30 days. Dirty condensers result in compressor failure, product loss, and lost sales, which are not covered by warranty.

If you keep the Condenser clean you will minimize your ser vice expense and lower your electrical costs. The Condenser requires scheduled cleaning every thir ty days or as needed.

Air is pulled through the Condenser continuously, along with dust, lint, grease, etc.

A dirty Condenser can result in NON-WARRANTEED part & Compressor Failures, Product Loss, and Lost Sales.

Proper cleaning involves removing dust from the Condenser. By using a soft brush, or vacuuming the Condenser with a shop vac, or using CO2, nitrogen, or pressurized air.

If you cannot remove the dirt adequately, please call your refrigeration service company.

On most of the reach-in units the condenser is accessible in the rear of the unit. You must remove the cabinet grill to expose the Condenser.

The Condenser looks like a group of vertical fins. You need to be able to see through the condenser for the unit to function at maximum capacity. Do not place filter material in front of condensing coil. This material blocks air-flow to the coil similar to having a dirty coil.

THE CLEANING OF THE CONDENSER IS NOT COVERED BY THE WARRANTY!

HOW TO CLEAN THE CONDENSER:

1. Disconnect the electrical power to the unit.

2. Remove the louvered grill.

3. Vacuum or brush the dir t, lint, or debris from the finned condenser coil.

4. If you have a significant dirt build up you can blow out the condenser with compressed air.

(CAUTION MUST BE USED TO AVOID EYE INJURY. EYE PROTECTION IS RECOMMENDED.)

5. When finished be sure to replace the louvered grill. The grill protects the condenser.

6. Reconnect the electrical power to the unit.

If you have any questions, please call TRUE Manufacturing at 636240-2400 or 800-325-6152 and ask for the Service Depar tment. Direct to Service Department 1(855)372-1368. Service Department Availability Monday-Thursday 7:00 a.m. to 7:00 p.m., Friday 7:00 a.m. to 6:00 p.m. and Saturday 8:00 a.m. to 12:00 p.m. CST.

Condensing Unit

Airflow

Condenser

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STAINLESS STEEL EQUIPMENT CARE AND CLEANING

CAUTION: Do not use any steel wool, abrasive or chlorine based

products to clean stainless steel surfaces.

STAINLESS STEEL OPPONENTS

There are three basic things which can break down your stainless steel’s passivity layer and allow corrosion to rear its ugly head.

1. Scratches from wire brushes, scrapers, and steel pads are just a few examples of items that can be abrasive to stainless steel’s surface.

2. Deposits left on your stainless steel can leave spots. You may have hard or sof t water depending on what part of the country you live in. Har d water can leave spot s. Hard water that is heated can leave deposits if left to sit too long. These deposits can cause the passive layer to break down and rust your stainless steel. All deposits left from food prep or service should be removed as soon as possible.

3. Chlorides are present in table salt, food, and water. Household and industrial cleaners are the worst type of chlorides to use.

RECOMMENDED CLEANERS FOR CERTAIN SITUATIONS / ENVIRONMENTS OF STAINLESS STEEL

A. Soap, ammonia and detergent medallion applied with a cloth or

sponge can be used for routine cleaning.

B. Arcal 20, Lac-O-Nu Ecoshine applied provides barrier film for

fingerprints and smears.

C. Cameo, Talc, Zud First Impression is applied by rubbing in

the direction of the polished lines for stubborn stains and discoloring.

D. Easy-off and De-Grease It oven aid are excellent for removals

on all finishes for grease-fatty acids, blood and burnt-on foods.

E. Any good commercial detergent can be applied with a sponge

or cloth to remove grease and oil.

F. Benefit, Super Sheen, Sheila Shine are good for restoration /

passivation.

NOTE: The use of stainless steel cleaners or other such solvents is not recommended on plastic parts. Warm water and soap will suffice.

8 STEPS THAT CAN HELP PREVENT RUST ON STAINLESS STEEL:

1. USING THE CORRECT CLEANING TOOLS

Use non-abrasive tools when cleaning your stainless steel

products. The stainless steel’s passive layer will not be harmed by soft cloths and plastic scouring pads. Step 2 tells you how to find the polishing marks.

2. CLEANING ALONG THE POLISH LINES

Polishing lines or “grain” are visible on some stainless steels.

Always scrub parallel to visible lines on some stainless steels. Use a plastic scouring pad or soft cloth when you cannot see the grain.

3. USE ALKALINE, ALKALINE CHLORINATED OR

NON-CHLORIDE CONTAINING CLEANERS

While many traditional cleaners are loaded with chlorides, the

industry is providing an ever increasing choice of non-chloride cleaners. If you are not sure of your cleaner’s chloride content contact your cleaner supplier. If they tell you that your present cleaner contains chlorides, ask if they have an alternative. Avoid cleaners containing quaternary salts as they can attack stainless steel, causing pitting and rusting.

4. WATER TREATMENT

To reduce deposits, soften the hard water when possible.

Installation of certain f ilters can remove corrosive and distasteful elements. Salts in a properly maintained water softener can be to your advantage. Contact a treatment specialist if you are not sure of the proper water treatment.

5. MAINTAINING THE CLEANLINESS OF YOUR

FOOD EQUIPMENT

Use cleaners at the recommended strength (alkaline chlorinated

or non-chloride). Avoid build-up of hard stains by cleaning frequently. When boiling water with your stainless steel equipment, the single most likely cause of damage is chlorides in the water. Heating any cleaners containing chlorides will have the same damaging effects.

6. RINSE

When using chlorinated cleaners you must rinse and wipe dry

immediately. It is better to wipe standing cleaning agents and water as soon as possible. Allow the stainless steel equipment to air dry. Oxygen helps maintain the passivity film on stainless steel.

7. HYDROCHLORIC ACID (MURIATIC ACID)

SHOULD NEVER BE USED ON STAINLESS STEEL

8. REGULARLY RESTORE/PASSIVATE STAINLESS STEEL

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GENERAL MAINTENANCE

To clean interior of cooler move the unit close to a floor drain. Remove floor racks from inside of the unit. Wash interior of the tank. At the rear of the unit and below the grill there is a tank drain plug that will need to be removed to release the waste from inside of the unit. After all waste material is gone from the tank, reinsert the tank drain plug in the rear of the unit. See photos 1 and 2 below.

Tank Drain

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FOR ADDITIONAL MAINTENANCE INSTRUCTION, PLEASE VISIT THE MEDIA CENTER AT WWW.TRUEMFG.COM

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TRUE

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milk coolers

RUE

EFRIGERATION

MADE IN

U.S.A.

SINCE 1945

WARRANTY INFORMATION (U.S.A & CANADA ONLY!)

THIS WARR ANTY ONLY APPLIES TO UNITS SHIPPED FROM TRUE’S MANUFACTURING FACILITIES AFTER JULY 1, 2014.

THREE YEAR PARTS & LABOR WARRANTY

TRUE warrants to the original purchaser of every new TRUE refrigerated unit, the cabinet and all parts thereof, to be free from defects in material or workmanship, under normal and proper use and maintenance service as specified by TRUE and upon proper installation and star t-up in accordance with the instruction packet supplied with each TRUE unit. TRUE’s obligation under this warranty is limited to a period of three (3) years from the date of original installation or 39 months after shipment date from TRUE, whichever occurs first.

Any part covered under this warranty that are determined by TRUE to have been defective within three (3) years of original installation or thirty-nine (39) months after shipment date from manufacturer, whichever occurs first, is limited to the repair or replacement, including labor charges, of defective par ts or assemblies. The labor warranty shall include standard straight time labor charges only and reasonable travel time, as determined by TRUE.

Warranty does not cover standard wear parts which include door gaskets, incandescent bulbs or fluorescent bulbs. Warranty also does not cover issues caused by improper installation or lack of basic preventative maintenance which includes regular cleaning of condenser coils.

ADDITIONAL TWO YEAR COMPRESSOR WARRANTY

In addition to the Three (3) year warranty stated above, TRUE warrants its hermetically and semi-hermetically sealed compressor to be free from defects in both material and workman ship under normal and proper use and maintenance service for a period of two (2) additional years from the date of original installation but not to exceed five (5) years and three (3) months after shipment from the manufacturer.

Compressors determined by TRUE to have been defective within this extended time period will, at TRUE’s option, be either repaired or replaced with a compressor or compressor par ts of similar design and capacity.

The two (2) year extended compressor warranty applies only to hermetically and semi-hermetically sealed parts of the compressor and does not apply to any other parts or components, including, but not limited to: cabinet, paint finish, temperature control, refrigerant, metering device, driers, motor starting equipment, fan assembly or any other electrical component, etcetera.

404A/134A COMPRESSOR WARRANTY

The two year compressor warranty detailed above will be voided if the following procedure is not carefully adhered to:

1. This system contains R404A or R134A refrigerant and polyol ester lubricant. The polyol ester lubricant has rapid moisture absorbing qualities. If long exposure to the ambient conditions occur, the lubricant must be removed and replaced with new. For oil amounts and specifications please call TRUE technical service department (855-372-1368). Failure to comply with recommended lubricant specification will void the compressor warranty.

2. Drier replacement is ver y impor tant and must be changed when a system is opened for ser vicing. A drier using XH-7 desiccant or an exact replacement solid core drier must be used. The new drier must also be the same capacity as the drier being replaced.

3. Micron level vacuums must be achieved to insure low moisture levels in the system. 500 microns or lower must be obtained.

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WARRANTY CLAIMS

All claims for labor or parts must be made directly through TRUE. All claims should include: model number of the unit, the serial number of the cabinet, proof of purchase, date of installation, and all per tinent information supporting the existence of the alleged defect.

In case of warranty compressor, the compressor model tag must be returned to TRUE along with above listed information. Any action or breach of these warranty provisions must be commenced within one (1) year after that cause of action has occurred.

WHAT IS NOT COVERED BY THIS WARRANTY

TRUE’s sole obligation under this warranty is limited to either repair or replacement of parts, subject to the additional limitations below. This warranty neither assumes nor authorizes any person to assume obligations other than those expressly covered by this warranty.

NO CONSEQUENTIAL DAMAGES. TRUE IS NOT RESPONSIBLE FOR ECONOMIC LOSS; PROFIT LOSS; OR SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, LOSSES OR DAMAGES ARISING FROM FOOD OR PRODUCT SPOILAGE CLAIMS WHETHER OR NOT ON ACCOUNT OF REFRIGERATION FAILURE.

WARRANTY IS NOT TRANSFERABLE. This warranty is not assignable and applies only in favor of the original purchaser/user to whom delivered. ANY SUCH ASSIGNMENT OR TRANSFER SHALL VOID THE WARRANTIES HEREIN MADE AND SHALL VOID ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IMPROPER USAGE. TRUE ASSUMES NO LIABILITY FOR PARTS OR LABOR COVERAGE FOR COMPONENT FAILURE OR OTHER DAMAGES RESULTING FROM IMPROPER USAGE OR INSTALLATION OR FAILURE TO CLEAN AND/OR MAINTAIN PRODUCT AS SET FORTH IN THE WARRANTY PACKET PROVIDED WITH THE UNIT.

RELOCATION OF CABINET FOR REPAIR: True is not responsible for the cost to move a cabinet for any reason from its position of operation on the customer’s premises to make a warranty repair.

RESIDENTIAL APPLICATIONS: TRUE assumes no liability for par ts or labor coverage for component failure or other damages resulting from installation in non-commercial or residential applications.

ALTERATION, NEGLECT, ABUSE, MISUSE, ACCIDENT, DAMAGE DURING TRANSIT OR INSTALLATION, FIRE, FLOOD, ACTS OF GOD. TRUE is not responsible for the repair or replacement of any parts that TRUE determines have been subjected after the date of manufacture to alteration, neglect, abuse, misuse, accident, damage during transit or installation, fire, flood, or act of God.

IMPROPER ELECTRICAL CONNECTIONS. TRUE IS NOT RESPONSIBLE FOR THE REPAIR OR REPLACEMENT OF FAILED OR DAMAGED COMPONENTS RESULTING FROM INCORRECT SUPPLY VOLTAGE, THE USE OF EXTENSION CORDS, LOW VOLTAGE, OR UNSTABLE SUPPLY VOLTAGE. NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE: THERE ARE NO OTHER WARRANTIES, EXPRESSED, IMPLIED OR STATUTORY, EXCEPT THE THREE (3) YEAR PARTS & LABOR WARRANTY AND THE ADDITIONAL TWO (2) YEAR COMPRESSOR WARRANTY AS DESCRIBED ABOVE. THESE WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, INCLUDING IMPLIED WARRANTY AND MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF.

OUTSIDE U.S./Canada: This warranty does not apply to, and TRUE is not responsible for, any warranty claims made on products sold or used outside the United States/Canada. This warranty only applies to units shipped from True’s manufacturing facilities after July 1, 2014.