True TWC-24-OP, TWC-24-OPG, TUR-24-OPG, TBC-24-OP, TBC-24-OPG Use And Care Manual / Installation Instructions
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WINE AND BEVERAGE CABINET USE AND CARE MANUAL
USE AND CARE MANUAL / INSTALLATION INSTRUCTIONS
TWC, TBC, TUR Models (All overlay models - OP/OPG included)
WINE CABINETS, BEVERAGE CENTERS
AND UNDERCOUNTER REFRIGERATORS
www.true-residential.com
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WINE AND BEVERAGE CABINET USE AND CARE MANUAL
CONTENTS
UNCRATING INFORMATION / INSTALLATION MANUAL
Ownership 2
Safety Precautions 2
Disposal of Old Refrigerator 2
CFC Disposal 2
Uncrating 3
Cabinet Cleaning 3
How to Connect to Electricity 4
Leveling Refrigeration Equipment 4
Installing Anti-Tip Brackets 5
Overlay Models Only - OP/OPG 6-13
Installing True Signature Louver Grill 14-15
Start-up & Temperature Control 16
Shelving Operation 16-17
Drawer Divider Installation & Operation 17
General Maintenance 18
Replacement Parts 18
Installation Specifications
(TWC, TBC, & TUR Door Units) 19
Installation Specifications (TUR Drawer Units) 20
TUR Plan View 21
Tapper Unit Installation under counter tops 22
Installing Draft Standard and Hook Up 23-24
Pressure 25
Tapping 25
Draft Beer Problems 25
Changing CO
2 & Pressure Adjustment 26
Cleaning Instructions for Draft Towers 27
Troubleshooting 28
Frequently asked Questions 29
Stainless Steel Equipment Care and Cleaning 30
Warranty 31
Specifications are subject to change without notice.
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WINE AND BEVERAGE CABINET USE AND CARE MANUAL
OWNERSHIP
To ensure that your unit works properly from the first day, it
must be installed properly. We highly recommend a trained
refrigeration mechanic and electrician install your True unit.
The cost of a professional installation is money well spent.
Before you start to install your True unit, carefully inspect it for
freight damage. If damage is discovered, immediately file a
claim with the delivery freight carrier. True is not responsible
for damage incurred during shipment.
If you have any questions about the installation, please contact
your True dealer or True Technical Service Department at 1-800325-6152. Please have your model and serial number(s) available
when you call our Service Department.
SAFETY PRECAUTIONS
• This refrigerator must be properly installed and located in
accordance with the installation instructions before it is used.
• Do not allow children to climb, stand or hang on the shelves
in the refrigerator. They could damage the refrigerator and
seriously injure themselves.
PROPER DISPOSAL OF THE OLD
REFRIGERATOR
Child entrapment and suffocation are not problems of the past.
Junked or abandoned refrigerators are still dangerous, even if
they will sit for “just a few days”. If you are getting rid of your old
refrigerator, please follow the instructions below to help prevent
accidents.
Before you throw away your old refrigerator or freezer:
• Take off the doors.
• Leave the shelves in place so that children may not easily
climb inside.
CFC DISPOSAL
Your old refrigerator may have a cooling system that used CFC’s
(chlorouorocarbons). CFCs are believed to harm stratospheric
ozone. If you are throwing away your old refrigerator, make sure
the CFC refrigerant is removed for proper disposal by a qualified
service. If you intentionally release this CFC refrigerant, you can
be subject to fines and imprisonment under provisions of the
environment legislation.
• Do not store or use gasoline or other ammable vapors and
liquids in the vicinity of this or any other appliance.
• Keep hands away from the “pinch point” areas (gaps between
the doors and between the doors and cabinet). Small areas
are not necessarily safe.
• Unplug the refrigerator before cleaning and making repairs.
NOTE: We strongly recommend that any servicing be
performed by a qualified individual.
• Setting temperature control to off removes power from the
condensing unit, it does not remove power from other circuits
(for example, interior lights).
• It is recommended to store the keys to the door lock away from
the cabinet to prevent accidental entrapment.
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WINE AND BEVERAGE CABINET USE AND CARE MANUAL
UNCRATING
Tools Required:
• Cutting utensil (utility knife)
• Hammer
• Crowbar
• Phillips head screwdriver
The following procedure is recommended for uncrating the unit:
A. Move your unit as close to the final location as possible before
removing the wooden skid.
B. Remove nails securing cardboard box to the wooden skid.
Then discard any outer packaging (cardboard, clear plastic).
(See images 1-3). Inspect for concealed damage. Again,
immediately file a claim with the freight carrier if there is damage.
IMPORTANT - Remove wooden block with Phillips head
screw driver before removing refrigerator from pallet.
C. Remove skid by carefully lifting the refrigerator off and place
skid aside. (See images 3-4).
D. Remove clear plastic coating from cabinet.
E. Open the unit and remove any packing material--styrofoam,
tape, and any other material used for shipping purposes. (See
images 5-7).
CABINET CLEANING
A. The exterior may be wiped clean with mild soap and water.
A good stainless cleaner is recommended on stainless steel
models.
CAUTION
Do not use any steel wool, abrasive or chlorine based products to
clean stainless steel surfaces.
B. The interior of the cooler should be cleaned periodically and
we recommend a mild solution of baking soda and water which
will help reduce any inherent odors. Do not use harsh cleaners
on any surface of the interior. For cleaning stainless steel see the
Stainless Steel Equipment Care and Cleaning section on page
30.
NOTE: Keys for coolers are provided at the time of sale.
Image 1.
Image 2. Remove nails securing
cardboard box to skid.
Image 3. Wood shipping block
protects door and door hinge.
Image 4. Move unit to its final
location before removing from
wooden skid.
Image 5.
Image 6.
Image 7.
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WINE AND BEVERAGE CABINET USE AND CARE MANUAL
HOW TO CONNECT TO
ELECTRICITY
Do not, under any circumstances, cut or remove the third
(ground) prong from the power cord. For personal safety, this
appliance must be properly grounded.
Before your new unit is connected to a power supply, check the
incoming voltage with a volt meter. If anything less than 100% of
the rated voltage for operation is noted, correct immediately.
The power cord of this appliance is equipped with a 3-prong
(grounding) plug which mates with a standard 3-prong
(grounding) wall outlet to minimize the possibility of electric shock
hazard from this appliance. A 115V AC, 60 Hz, 15 amp circuit
breaker and electrical supply are required.
Have the wall outlet and circuit checked by a qualified electrician
to make sure the outlet is properly grounded.
If the outlet is a standard 2-prong outlet, it is your personal
responsibility and obligation to have it replaced with the properly
grounded 3 prong wall outlet.
Do not use an extension cord or two prong adaptor. Electrical
ground is required on this appliance.
The refrigerator should always be plugged into its own individual
electrical outlet, which has a voltage rating that matches the
rating plate. This provides the best performance and also
prevents overloading house wiring circuits which could cause a
fire hazard from overheated wires. Never unplug your refrigerator
by pulling on the power cord. Always grip plug firmly and pull
straight out from the outlet.
LEVELING REFRIGERATION EQUIPMENT
A. Set unit in its final location. Be sure there is adequate
ventilation in your room.
B. Proper leveling of your True refrigerator is critical to operating
success (for non-mobile models). Effective condensate removal
and door operation will be effected by leveling. Adjust leg
levelers on the front or rear of the cabinet if the unit needs to be
lowered or raised.
C. The refrigerator should be leveled from the interior of the unit
front to back and side to side with a level. (See illustration 1). If
the refrigerator is not level, adjust the stainless steel leg levelers.
The leg levelers can be adjusted by turning to reach the desired
leveling height. (See image 1.)
D. Free plug and cord from back of refrigerator. Do not plug in.
E. The unit should be placed close enough to the electrical
supply so that extension cords are never used.
Warning
Compressor warranties are void if the unit is more than 7 ft.
(2.1m) from plug-in connection or if an extension cord is used.
Repair or replace immediately all power cords that have become
frayed or otherwise damaged. Do not use a cord that shows
cracks or abrasion damage along its length or at either end.
When moving the refrigerator away from the wall, be careful not
to roll over or damage the power cord.
Illustration 1.
Image 1. If the front of the cabinet needs to be lowered or
raised adjust the leg levelers.
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WINE AND BEVERAGE CABINET USE AND CARE MANUAL
INSTALLING ANTI-TIP BRACKETS
REQUIRED FOR STACKED AND DRAWER UNITS
Tip Over Hazard: A child or adult can tip the refrigerator and
may cause property or bodily harm. Connect anti-tip brackets
to the rear feet of the unit. Reconnect the anti-tip bracket if the
product is moved. Failure to follow these instruction can result
B C
in property or bodily harm.
Read all installation instructions first. Install the anti-tip brackets
to hold both rear legs of the stack combo or drawer refrigerator.
Follow these steps to secure the brackets to the oor before
moving the unit into final operating position.
Contact a qualied oor covering installer for the best procedure
of drilling mounting holes through your type of oor covering.
Before moving the unit, take precautions to protect the oor
covering.
938786
A
ANTI-TIP BRACKET KIT:
A - 2 Anti-tip brackets (937355)
B - 4 Masonary 3/16” screws (937357)
C - 4 Wood #12 - 2” screws (937356)
Determine the location of the unit. From the front of the
determined location of the lower louver grill measure back
21 3/4”. From the determined side of the unit measure over
13/16”. This is where the back and outer side of the bracket
should sit. Using the bracket as a template mark the holes
for drilling. (See illustration 1).
To mount the anti-tip bracket to a wood oor, drill pilot holes for
each of the bracket holes (4 total). To mount the anti-tip bracket
to concrete or ceramic oor use a masonry bit to drill pilot holes.
Align anti-tip bracket holes with the holes in the oor. Fasten
anti-tip bracket with screws provided using the brass colored
screw for wood, or blue colored masonry screw for concrete.
Move unit into final position making sure rear leveling legs slide
into the anti-tip brackets.
13
/16”
Bracket Locator
13
/16”
21
3
/4”
/4”
3
21
Grill (front)
Illustration 1.
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WINE AND BEVERAGE CABINET USE AND CARE MANUAL
INSTALLATION SPECIFICATIONS
These dimensions are for overlay (OP/OPG) models only!
WARNING:
Please go to page 19 for non-overlay dimensions before
installing any models.
True’s Wine Cabinets and Beverage Center are designed to be
inserted into a cabinet opening or free standing.
When installing the Wine Cabinet or Beverage Center into a rough
opening make sure there is a properly prepared opening for door
swing clearance and electrical placement. Flush mounted version
needs extra clearance on width opening.
ROUGH
OPENING
HEIGHT
Min 341/4" - Max 35"
ROUGH
OPENING
DEPTH
25"
ROUGH OPENING
WIDTH
1
/2"
24
1
/2" needed in back
of unit for plug.
2315/16"
TOP VIEW
*Flush mounted
version with extra
clearance on
width opening.
Front View of
refrigerator
between
cabinets.
*2417/32"
221/16"
SIDE VIEW
1
/4"
45˚ Opening
*Shown 45˚ angle
where door kicks out
and amount it extends
outside of the cabinet.
2315/16"
TOP VIEW
471/8"
34"335/32"
FRONT VIEW
291/2"
DOOR
HEIGHT
25
1
/16"
* Includes 3/4" cabinet panel -
33/8"
supplied by others.
Height Dimension +/- 1/2".
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OVERLAY (OP/OPG) INSTALLATION
DRAWERED MODELS
WINE AND BEVERAGE CABINET USE AND CARE MANUAL
ROUGH
OPENING
HEIGHT
Min 341/4” - Max 35”
Front View of
refrigerator
between
cabinets.
ROUGH
OPENING
DEPTH
25"
ROUGH OPENING
WIDTH
24"
1
/2" needed in back of
unit for plug.
Top View of refrigerator
between cabinets.
3
/4"
22 1/16"
SIDE VIEW
24 13/32"
34"
23 15/16"
FRONT VIEW
Height Dimension
+
/- 1/2".
14 1/2"
14 1/2"
4 7/16"
TOP VIEW
20 31/32"
1
43
/32"
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WINE AND BEVERAGE CABINET USE AND CARE MANUAL
OVERLAY (OP/OPG) INSTALLATION
INSTALLING OVERLAY MODELS FOR GLASS DOOR
& SOLID DOOR MODELS
Models
Solid Door Glass Door Drawered
TWC-24-OP TWC-24-OPG TUR-24D-OP
TUR-24-OP TUR-24-OPG
TBC-24-OP TBC-24-OPG
Cut Out Dimensions (WxDxH)
241/2" x 25" x 341/4" to 35" 241/2" x 25" x 341/4" to 35" 24" x 25" x 341/4" to 35"
*Height dimensions are minimum 333/4" to maximum 35".
2413/32"
1
22
/16"
34"
These dimensions are for overlay (OP/OPG) models only!
Please go to page 19 for non-overlay dimensions before
True’s Overlay Models are designed to be inserted into a
cabinet opening or free standing.
WARNING:
installing any models.
Solid Door Panel Dimensions
Door Panel Width 2313/16"
Door Panel Height 291/2"
Door Panel Depth
Door Panel Weight 10 lb. max
3
/4” max
Glass Door Panel Dimensions
Door Panel Width 2313/16"
Door Panel Height 291/2"
3
Door Panel Depth
Door Panel Weight 10 lb. max
Rail/Style Dimension 2" min
/4" max
Drawer Panel Dimensions
13
/16"
Drawer Panel Width
Drawer Panel Height 14
Drawer Panel Depth
Drawer Panel Weight 10 lb. max
23
1
3
/4" max
/2"
Height Dimension +/- 1/2".
8
29
1
/2"
2313/16"
13
/16"
17
6"
Back of overlay panel
.965"
(3 sides)
solid door
3
/4"
6"
.840"
14
3
/4"
23
1
/2"
29
1
/2"
2313/16"
13
/16"
17
6"
Back of overlay panel
.965"
(3 sides)
glass door
3
/4"
6"
.840"
14
3
/4"
23
1
/2"
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OVERLAY (OP/OPG) INSTALLATION
INSTALLING OVERLAY MODELS FOR DRAWERED MODELS
.965"
(top, left, right)
27/8"
115/8"
14
1
/2"
WINE AND BEVERAGE CABINET USE AND CARE MANUAL
2413/32"
2321/32"
1
22
/16"
.965"
(top, left, right)
.840"
(bottom)
Back of overlay panel
6"
1713/16"
3
/4"
2313/16"
34"
drawers
Height Dimension +/- 1/2".
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WINE AND BEVERAGE CABINET USE AND CARE MANUAL
INSTALLING OVERLAY PANELS FOR GLASS
DOOR & SOLID DOOR MODELS
Tools Needed:
• Phillips Screwdriver
• 3/8” Wrench
• 1/8” Drill Bit
See page 6 for custom panel
dimensions before installing.
For easy overlay installation, refrigerator door
removal is required.
1) Open the door and remove the two top Phillips screws from
the bottom louver grill. (See image 1). Set the two screws to the
side for later reinstallation.
2) Hinge the louver grill down and lay it onto the oor. (See
image 2). Be careful not to tug on the wires connected to the
temperature display.
3) To remove the door, back out two bottom hinge screws with a
3/8” wrench. (See image 3). Secure door while removing screws.
4) Remove two Phillips screws from the top hinge.
(See image 4). Save all these screws for later reinstallation.
5) Lay the door on a safe solid surface. If retrofitting a glass
door model, be cautious not to damage the glass. Lay cardboard
or other soft or safe material down before working on the door.
(See image 5).
6) Remove door gasket from the inside of the door frame. (See
image 5). Place gasket to the side for later reinstallation.
(Continued on next page.)
Image 2. Removing bottom louver grill.
Two 3/8” bottom
hinge screws
Image 3. Remove bottom door hinge screws.
Image 1. Remove two Phillips screws from bottom louver grill.
10
Image 4. Remove top hinge screws.
Image 5. Remove door gasket.
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INSTALLING OVERLAY PANELS FOR GLASS
DOOR & SOLID DOOR MODELS, CONTINUED
7) There are pre-marked areas on the front of the door. Drill these
pre marked holes with 1/8” drill bit. (See image 6). Make sure to
go all the way through the door.
8) It is recommended to clamp the door front on top of the
overlay before drilling pilot holes and installing anchor screws.
The clamp ensures the overlay panel and door stay aligned with
each other while installing. (See image 7).
WINE AND BEVERAGE CABINET USE AND CARE MANUAL
If a handle is being used on the overlay panel, install it before
NOTE:
Step 8. Use at head screws or recess the screws for ush
install of the overlay panel onto the refrigerator door. (See
image 8).
9) Once all holes are pre-drilled, use the appropriate size screws
to secure the overlay panel onto the front of the refrigerator door.
(See image 9).
10) Reinstall all components in reverse order. The door gasket
snaps back into place.
Image 8. Install handle on overlay.
Image 9. Anchor overlay on door front.
Image 6. Pre-drill holes through door front.
Image 7. Clamp door front with the overlay panel.
Image 10. Finished installation
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WINE AND BEVERAGE CABINET USE AND CARE MANUAL
INSTALLING OVERLAY PANELS FOR
DRAWERED MODELS
Tools Needed:
• Phillips Screwdriver
• 1/8” Drill Bit
See page 7 for custom panel
dimensions before installing.
For easy overlay installation, drawer front
removal is required.
1) Open the drawer and detach the front drawer panel by
removing four #2 Phillips screws (two on each side). (See image
1) Save all these screws for later reinstallation.
2) Remove front drawer panel gasket. (See image 2)
3) Using a 1/8” drill bit, drill out the eight pilot holes (each
drawer) from the front of the drawer panel. Drill completely
through the panel. (See image 3).
4) Attach drawer handle to the front of the overlay panel. Attach
handle before step 5. (See image 4).
5) Lay overlay panel face-down on a safe solid surface. Lay
drawer panel face-down on top of the overlay panel. Align panels
and secure with a clamp. Lay cardboard or other soft or safe
material down before working on drawer front. (See images 5 &
6).
(Continued on next page.)
Image 3. Drill out eight pilot holes from the front of the drawer
panel.
Image 4. Attach drawer handle to overlay panel.
Image 1. Remove four #2 Phillips screws from front drawer
panel, two on each side.
Image 2. Remove gasket from front drawer panel.
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Image 5. Lay overlay panel, then drawer panel face-down,
then align.
Image 6. Once panels are aligned, secure with clamp.
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INSTALLING OVERLAY PANELS FOR
DRAWERED MODELS, CONTINUED
6) Secure overlay panel to drawer panel using appropriate size
screws. (See image 7)
7) Reattach drawer gasket by pressing and snapping back into
place in gasket channel.
8) Reattach drawer panel front to the drawer using four screws.
(See image 8).
WINE AND BEVERAGE CABINET USE AND CARE MANUAL
Image 7. Secure overlay panel to drawer panel.
Image 8. Reattach drawer panel front to drawer.
Image 9. Finished installation
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WINE AND BEVERAGE CABINET USE AND CARE MANUAL
INSTALLING TRUE SIGNATURE
LOUVER GRILL FOR STACKED UNITS
Tools Required:
• 3/8” socket and ratchet
• #2 Phillips screw driver
• Level
• Floor protector
WARNING
STACKING MORE THAN 2 UNITS HIGH WILL CAUSE DAMAGE TO
THE UNITS AND IS NOT RECOMMENDED.
Stacking
Brackets
Image 1.
True Signature Louver Grill Kit
1) Lay oor protectant down.
2) Uncrate cabinets and secure both shelving and doors/drawers.
3) Install the anti-tip device per its instructions. (See page 5).
4) Trial fit anti-tip brackets using the lower cabinet.
5) Carefully lift the top cabinet and place on the lower cabinet.
This procedure requires assistance. Level the top cabinet.
6) Position the upper refrigerator so that it is ush with the lower
cabinet’s sides and back.
7) Install the rear stacking brackets. (See image 1).
8) Place set in final spot. Level both top and bottom unit. Use a
level on the inside of the cabinets. Check front to back and side
to side. (See image 2).
9) Remove front grill on both cabinets by removing the two
screws securing the grill. Then tilt the grill towards you and push
down. (See image 3).
(Continued on next page.)
Image 2.
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Image 3.
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WINE AND BEVERAGE CABINET USE AND CARE MANUAL
INSTALLING TRUE SIGNATURE
LOUVER GRILL, CONTINUED
10) Install the steel strip for the new louver grill by pushing
it on the front lip of the opening. (See image 4).
11) Install the new louver grill. The bottom of the grill has
very strong magnets. Press the magnets onto the steel strip
and install the top two Phillips screws.
12) Installation is complete. (See image 5).
Image 4.
INSTALLING ANTI-TIP BRACKETS
REQUIRED FOR STACKED AND
DRAWER UNITS
Tip Over Hazard: A child or adult can tip the refrigerator and
may cause property or bodily harm. Connect anti-tip brackets
to the rear feet of the unit. Reconnect the anti-tip bracket if the
product is moved. Failure to follow these instruction can result
in property or bodily harm.
Read all installation instructions first. Install the anti-tip brackets
to hold both rear legs of the stack combo or drawer refrigerator.
Follow these steps to secure the brackets to the oor before
moving the unit into final operating position.
Contact a qualied oor covering installer for the best procedure
of drilling mounting holes through your type of oor covering.
Before moving the unit, take precautions to protect the oor
covering.
Determine the location of the unit. From the front of the
determined location of the lower louver grill, measure back
21 3/4”. From the determined side of the unit, measure over
13/16”. This is where the back and outer side of the bracket
should sit. Using the bracket as a template mark the holes
for drilling. (See illustration 1).
To mount the anti-tip bracket to wood oor, drill pilot holes for
each of the bracket holes (4 total). To mount the anti-tip bracket
to concrete or ceramic oor use a masonry bit to drill pilot holes.
Align anti-tip bracket holes with the holes in the oor. Fasten
anti-tip bracket with screws provided using the brass colored
screw for wood, or blue colored masonry screw for concrete.
Move unit into final position making sure rear leveling legs slide
into the anti-tip brackets.
13
/16”
Bracket Locator
13
/16”
21
3
/4”
Grill (front)
Illustration 1.
/4”
3
21
Image 5.
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WINE AND BEVERAGE CABINET USE AND CARE MANUAL
STARTUP / TEMPERATURE
CONTROL
A. Plug in the cooler.
B. TWC models are set from the factory at 55˚F, which is ideal
for red wine. Should you wish to adjust the temperature, hold
down set until temperature ashes, then move arrow up or down
depending on your desired setting.
C. TBC & TUR models are set from the factory at 35˚F.
D. Excessive tampering with the control could lead to service
difficulties. Should it ever become necessary to replace the
temperature control, be sure it is ordered from your True dealer
or authorized service agent.
RECOMMENDATION
Before loading product, we recommend running your True unit
empty for 24 hours. This allows you to be sure electrical wiring
and installation are correct and no shipping damage has occurred.
SHELVING OPERATION
A. The shelves and wine racks are installed into pilasters located
on the back interior wall of the unit. The configuration of the
shelves and wine racks can be rearranged to your specific needs.
Removing and installing the shelves and wine racks is a basic
operation that can be completed in a timely manner. Please refer
to below instructions to alter your shelving configuration.
B. To adjust the height or remove wire shelves, please pull up
on the shelf so that brackets/supports are removed from shelf
pilasters in the back of the cabinet.
C. To install wire shelves, insert the shelves into the pilasters
located on the back wall of the refrigerator. Make sure the
brackets/supports are locked firmly into both pilasters on either
corner. (See illustration 1 and image 1)
Illustration 1.
Image 2. Install wine rack at the bottom of the refrigerator.
Image 3. Install supports into cabinet pilasters.
Wine Rack
Pilasters
Image 1. Install wire shelf into cabinet pilasters.
16
Illustration 2.
Shelf Glides
Supports
Page 19
WINE AND BEVERAGE CABINET USE AND CARE MANUAL
SHELVING OPERATION, CONTINUED
D. The wine cradle rests on the oor of the cabinet. (See image 2).
E. To adjust the height or remove the glide out wine racks, please do
the following:
1. Remove wine rack from shelf glides by pulling up
on the actual wine rack. The shelf glides are connected
to the shelf supports, so 1 support on each side (2 total)
should be remaining. (see illustration 2)
2. Place the wine rack on the oor next to the unit.
3. Remove each rack support & glide by lifting the entire
piece up and out, so that the brackets in the back are
released from the pilasters.
F. To install the glide out wine rack, please do the following:
1. Place the support and shelf glide (one piece) into
the pilasters at the back of the unit. Confirm the
brackets on the back of the support and shelf glide
are firmly locked into the pilaster (see image 3).
Install supports individually and confirm that
each support is level with each other.
2. Insert wine rack onto shelf glide/supports by pushing
down firmly on the wine rack once in place. (see images
4-6). Note, if tab does not fit correctly/lock between the
front facing/handle and actual wine rack, you may need
to adjust the screws that hold the front facing/handle
to the actual wine rack. By loosening the screws, the
opening will widen, allowing tab to fit properly.
3. Confirm operation by gliding rack in/out.
Image 4.
Wine Rack
(Front Facing)
Tab
Shelf Glide
Wine Rack
(Front Facing)
Shelf Glide
Image 5. Slide supports on either side into the
bottom of the wine rack. A tab at the end of the
supports slide behind the face of the wine rack.
Tab
DRAWER DIVIDER INSTALLATION AND
OP ER ATIO N
A. The True Professional TUR-24D (Drawer Unit) comes with clear
drawer dividers. (See image 7).
B. To install and remove drawer divider:
1. Insert one end of the divider into the slotted side holes
inside the drawer. (See image 8).
2. Carefully ex the drawer divider and insert the other side
into the opposite side of the drawer. (See image 9).
3. To remove the divider follow the previous instructions
backwards.
Image 6. Install wine rack into supports.
Image 8.
Ima g e 7.
Image 9.
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WINE AND BEVERAGE CABINET USE AND CARE MANUAL
GENERAL MAINTENANCE
A. Keeping the condenser coil clean will minimize required
service and lower electrical cost. The condenser coil is
accessible from the front..
B. The condenser coil should be cleaned by removing dust and
other build-up from the tube assembly with vacuum or a cleaning
rag.
C. When properly cleaned you should be able to see through the
tube assembly.
D. Warranty does not cover cleaning the condenser coil.
HOW TO REMOVE THE FRONT GRILL
1. Remove 2 Phillips screws. (See image 1).
2. Take grill off from top first, then slide out the bottom
3. Once the grill is removed clean the coil with a brush
and vacuum dust and debris.
4. When finished cleaning the condenser coil reinstall
the grill.
HOW TO REINSTALL THE FRONT GRILL
1. Insert tabs on grill into slots on bottom base. (See
image 2 & illustration 3).
2. Then push top of grill over stainless lip.
3. Finally, screw back into place.
REPLACEMENT PARTS
True maintains a record of the cabinet serial number for your
cooler. If, at any time during the life of your cooler, a part is
needed, you may obtain that part by providing the model number
and serial number to the company from whom you purchased the
cooler. For replacement parts, contact the dealer from whom you
purchased the refrigerator or call True parts department at 1-800424-TRUE. Inquires can be sent to the following address:
Attention: Parts Department
True Manufacturing
2001 East Terra Lane
O’Fallon, MO 63366-4434
Image 1. Removing grill.
Tabs that install
into the bottom of
the cabinet.
Image 2. Exposing condenser coil for cleaning.
18
Cabinet
Image 3. Side View (Front
grill tabs slide into the
bottom of the cabinet).
Cabinet Door
Side View of
Cabinet Front Grill
Page 21
WINE AND BEVERAGE CABINET USE AND CARE MANUAL
WINE AND BEVERAGE CABINET SERVICE MANUAL
INST ALLATION SPECIFICA TIONS
WARNING:
These dimensions are not for overlay (OP/OPG) models!
Please go to page 5 for overlay dimensions before installing
an overlay model.
True’s Wine Cabinets and Beverage Cabinets are designed to be
inserted into a cabinet opening or free standing.
When installing the Wine Cabinet or Beverage Cabinet into a
rough opening make sure there is a properly prepared open-
ing for door swing clearance and electrical placement. Flush
mounted version needs extra clearance on width opening.
ROUGH OPENING
WIDTH
24”
ROUGH
OPENING
DEPTH
22 9/16”
Top View of
refrigerator
between
cabinets.
TOP VIEW
* Flush mounted
version with extra
1/2” needed in back
of unit for plug.
WINE AND BEVERAGE CABINET SERVICE MANUAL
INST ALLATION SPECIFICA TIONS
WARNING:
These dimensions are not for overlay (OP/OPG) models!
Please go to page 5 for overlay dimensions before installing
an overlay model.
True’s Wine Cabinets and Beverage Cabinets are designed to be
inserted into a cabinet opening or free standing.
When installing the Wine Cabinet or Beverage Cabinet into a
rough opening make sure there is a properly prepared open-
ing for door swing clearance and electrical placement. Flush
mounted version needs extra clearance on width opening.
23 15/16”
ROUGH OPENING
WIDTH
24”
ROUGH
OPENING
DEPTH
22 9/16”
ROUGH
OPENING
HEIGHT
34”
Top View of
refrigerator
between
cabinets.
TOP VIEW
* Flush mounted
version with extra
clearance on width
opening.
24 1/2”
45˚ Opening
* Shown 45˚
angle where
door kicks out
and amount it
extends outside
of the cabinet.
1/2” needed in back
of unit for plug.
WINE AND BEVERAGE CABINET SERVICE MANUAL
47”
24 15/16”
TOP VIEW
ROUGH OPENING
WIDTH
24”
ROUGH
OPENING
DEPTH
22 9/16”
Top View of
refrigerator
between
cabinets.
TOP VIEW
* Flush mounted
version with extra
clearance on width
opening.
24 1/2”
45˚ Opening
* Shown 45˚
angle where
door kicks out
and amount it
extends outside
of the cabinet.
1/2” needed in back
of unit for plug.
(1194 mm)
(634 mm)
ROUGH OPENING
WIDTH
24”
ROUGH
OPENING
DEPTH
22 9/16”
Top View of
refrigerator
between
cabinets.
TOP VIEW
* Flush mounted
version with extra
clearance on width
opening.
24 1/2”
45˚ Opening
* Shown 45˚
angle where
door kicks out
and amount it
extends outside
of the cabinet.
1/2” needed in back
of unit for plug.
ROUGH OPENING
WIDTH
24”
ROUGH
OPENING
DEPTH
22 9/16”
Top View of
refrigerator
between
cabinets.
1/2” needed in back
of unit for plug.
WINE AND BEVERAGE CABINET SERVICE MANUAL
INSTALLATION SPECIFICATIONS
WARNING:
These dimensions are not for overlay (OP/OPG) models!
Please go to page 6 for overlay dimensions before installing
an overlay model.
True’s Wine Cabinets and Beverage Centers are designed to be
inserted into a cabinet opening or free standing.
When installing the Wine Cabinet or Beverage Center into a
rough opening, make sure there is a properly prepared opening
for door swing clearance and electrical placement. Flush
mounted version needs extra clearance on width opening.
ROUGH
ROUGH
OPENING
OPENING
HEIGHT
HEIGHT
34”
Min 341/4" - Max 35"
Front View of
refrigerator
between
cabinets.
34"
(864 mm)
Height Dimension +/- 1/2".
3 7/8”
ROUGH OPENING
1/2” needed in back
of unit for plug.
* Flush mounted
version with extra
clearance on width
23 15/16”
(609 mm)
FRONT VIEW
ROUGH
OPENING
DEPTH
22 9/16”
WIDTH
24”
Top View of
refrigerator
between
cabinets.
TOP VIEW
opening.
45˚ Opening
24 1/2”
TOP VIEW
* Shown 45˚
angle where
door kicks out
and amount it
extends outside
of the cabinet.
47”
(1194 mm)
24 15/16”
(634 mm)
19
Page 22
WINE AND BEVERAGE CABINET USE AND CARE MANUAL
INSTALLATION SPECIFICATIONS
These dimensions are for TUR-24 Drawer models only!
WARNING:
True’s TUR-24 Drawer units are designed to be inserted into a
cabinet opening or free standing.
When installing the TUR-24 Drawer unit into a rough opening,
make sure there is a properly prepared opening for drawer
opening clearance and electrical placement.
ROUGH
ROUGH
OPENING
OPENING
HEIGHT
HEIGHT
34”
Min 341/4" - Max 35"
ROUGH
OPENING
DEPTH
22 9/16”
ROUGH OPENING
WIDTH
24”
1/2” needed in back
of unit for plug.
34”
(864 mm)
Front View of
refrigerator
between
cabinets.
26 1/2”
(674 mm)
24 19/32”
(625 mm)
SIDE VIEW
22 1/16”
(561 mm)
Top View of
refrigerator
between
cabinets.
23 15/16”
(609 mm)
22 9/16”
With Plug
TOP VIEW
FRONT VIEW
41 1/8”
(1147 mm)
23 1/16”
(586 mm)
3 7/8”
15
1
/16” (depth of drawer)
Height Dimension +/- 1/2".
20
Page 23
TUR-24BD
WINE AND BEVERAGE CABINET USE AND CARE MANUAL
Shown with optional castors.
21
Page 24
WINE AND BEVERAGE CABINET USE AND CARE MANUAL
TAPPER UNIT INSTALLATION UNDER
COUNTER TOPS
When installing under counter tops use the underlined dimensions
in the diagram below (image 1) for cutting into the counter top.
Silicone caulk around the edge of the PVC pipe after it has been
installed.
Image 1.
MATERIAL REQUIRED:
• 2” Diameter PVC pipe (12” long)
Will need to be cut down to size
when refrigeration unit is installed.
• Silicone Caulk
It is recommended to
purchase an aftermarket
drip tray for overflow.
The overflow bottle in the
unit may be utilized by
purchasing a tray with a
built in drain tube. The
location of the embossed
tray in the top of the unit
is also shown in image 1
for reference.
Image 2.
22
2” Diameter
PVC Pipe
Page 25
I NSTALLING DRAF T S TANDARD AND H OOK U P
Required Tools and Parts
• Phillips Head Screwdriver
• Adjustable Wrench
• 3/8” I.D plastic tubing (3’)
• (2) Hose clamps
WINE AND BEVERAGE CABINET USE AND CARE MANUAL
Parts:
1. CO
2 Tank
2. Draft Standard
3. Draft Standard Screws
4. Pressure Regulator
5. Rubber Washers
6. Beer Line
7. Beer Tapper
8. Securing strap
Filled CO
2 tanks are potentially
dangerous because of the
pressure they contain. If you are
unfamiliar with their use or the
CAUTION:
use of the CO
information from your CO
2 regulator, seek
2 supplier.
PARTS IN KIT
Figure 2
Step 2
Install the beer line connector making sure that the
rubber washer is between the hose flange and the draft
standard flange. (See figure 2)
Figure 1
Step 1
Place rubber washer over draft standard mounting holes.
(See figure 1)
Figure 3
Step 3
Secure the draft standard to the cabinet with the
screws provided. (See figure 3)
Figure 4
Step 4
Install the draft head. (See figure 4).
23
Page 26
WINE AND BEVERAGE CABINET USE AND CARE MANUAL
Figure 5
Figure 6
Step 5
Remove the cap and run the air hose to the top of
the draft standard. Hook the hose onto the stainless
tube to keep hose from falling out (This hose will keep
the draft standard cold). (See figures 5 & 6).
Step 6
Reinstall the cap.
Figure 8
Beer Hose Connection
Figure 9
Place CO
To secure the tank use one of the screws from the
evaporator cover. The tank can go in either the left or right
side back corner. Run 3/8” hose from the regulator to the
tapper and secure with clamps. Hook the beer hose to
the tapper making sure the rubber washer is between the
flanges. (See figure 9)
2 tank in the unit using the black strap provided.
Step 8
Figure 7
Step 7
Hook up the pressure regulator to the CO
adjustable wrench make sure the nut is tight. (See figure 7)
24
Install the beer tapper onto the keg. The tapper has
Step 9
notches that must line up. Once the notches are lined
up, turn the tapper to secure it to the keg. Once secured,
pull outward on the handle. While pulling, press the tap
lever down to engage. Release the handle and the tapper
should stay engaged to the keg. (See figures 8 & 9)
2 tank. Using a
Page 27
PRESSURE
Dispensing pressures differ according to:
• Thetypeofdraftdispensingsystem
• Thelengthofdraftdispensingline
• Theactualproduct-somerequire
more,somerequireless
• Thetemperatureoftheproduct
• Thepressurizingagent:airpressure,
2orspecialblendedgases.
CO
TAPPING
WINE AND BEVERAGE CABINET USE AND CARE MANUAL
HelpfulHintsOnMaintainingTheCorrectPressure:
• Knowwhichpressurizingagentto
useonwhich productandwhy.
• Monitoryourregulatorstoensure
appliedpressureremainsconstant
• Keepequipmentingoodrepair
Do not agitate the kegs unnecessarily. If excessive agitation
occurs allow kegs to settle for 1 to 2 hours before tapping.
DRAFT BEER PROBLEMS
To minimize draft beer problems, always follow the recommended
instructions for temperature and CO2 pressures from your beer supplier.
Flat Beer - Description: Foamy head disappears
quickly. Beer lacks usual zestful brewery
fresh flavor.
• CO2 turned off when not in use.
• Contaminated air source (associated with compressed air).
• Greasy glasses.
• Not enough pressure.
• Pressure shut off during night.
• Loose tap or vent connection.
• Sluggish pressure regulator.
• Obstruction in lines.
False Head - Description: Large soap-like
bubbles, head dissolves very quickly.
• Dry glasses.
• Improper pour.
• Pressure required does not correspond to beer temperature.
• Coils or direct draw beer lines warmer than beer in keg.
• Small lines into large faucet shanks.
• Beer drawn improperly.
Prior to tapping the keg, ensure that all beer faucet in the serving
location are in the off position. Completely remove the dust cover
(identification cap) from the keg.
at sometime).
• Hot spots in beer lines.
• Cutting beer through faucet.
• Beer line in poor condition.
• Dirty lines.
• Beer that has been frozen.
Bad Taste
• Dirty faucet.
• Old or dirty beer lines.
• Failure to flush beer lines with water after each empty keg.
• Unsanitary conditions at bar.
• Foul air or dirt in lines.
• Oily air; greasy kitchen air.
• Temperature of package too warm.
• Dry glasses
Wild Beer - Description: Beer, when drawn, is all
foam and not enough liquid beer.
• Beer drawn improperly.
• Faucet in bad or worn condition.
• Kinks, dents, twists or other obstructions in line.
• Traps in beer lines.
• Beer too warm in kegs or lines.
• Too much pressure.
• Creeping gauge causing too much pressure.
Cloudy Beer - Description: Beer in the glass
appears hazy. Not clear.
• Dirty glass or faucet.
• Beer over chilled.
• Beer temperature variance in keg (Beer may have warmed up
25
Page 28
WINE AND BEVERAGE CABINET USE AND CARE MANUAL
CHANGING CO2 GAS CYLINDER
Follow these instructions at ALL times when you
replace a CO
1. Close cylinder at "A".
2. Remove tap "D" from barrel. Pull pressure release ring on body
of tap to release pressure remaining in line. (do not close "C")
3. Remove or loosen regulator key "B" by turning counter
clockwise.
4. Remove regulator from used cylinder at "E".
5. Remove dust cap from new gas cylinder at "E" and clear dust
from outlet by opening and closing valve "A" quickly using
appropriate wrench.
6. Attach regulator to new cylinder at "E". (use new fiber/plastic
washer, if required).
7. Open valve "A" all the way.
8. Close valve "C".
9. Adjust regulator key "B" by turning clockwise to set pressure.
(check setting by opening "C" and pulling and releasing the ring
"F" on the pressure release valve on the body of the tap)
10. Tap barrel at "D" with valve "C" open.
2 gas cylinder:
NOTE
Don't lay CO2 cylinders flat.
Don't drop CO
It requires 1/2 pound CO
15 pounds pressure on barrel.
2 cylinders.
2 to dispense 1/2 barrel of beer at 38˚F with
PRESSURE ADJUSTMENT ON CO2
REGULATOR
Increasing Pressure:
1. Close regulator shut-off "C".
2. Turn regulator key "B" clockwise and make setting.
3. Tap gauge for accurate reading.
4. Open regulator shut-off "C" and draw beer.
Decreasing Pressure:
1. Close regulator shut-off "C".
2. Untap barrel at "D" and to bleed line, activate tap handle. Leave
in open position.
3. Slowly open regulator shut-off "C" and simultaneously turn
regulator key counter-clockwise to zero reading.
4. Close regulator shut-off "C" and set pressure by turning
regulator key clockwise. Check setting by opening and closing
valve "C".
5. Close tap head "D". (put in "OFF" position)
6. Tap barrel at "D" and open regulator shut-off "C".
D
F
A
B
E
C
26
Page 29
WINE AND BEVERAGE CABINET USE AND CARE MANUAL
CLEANING INSTRUCTIONS FOR DRAFT TOWERS
Draught dispensers, regardless of design, must be cleaned
on a regular basis. Flushing your draught dispenser with
water only is not enough. Cleaning is recommended whenever changing to a fresh keg.
Note: Use cleaners approved by your beer supplier and
follow their instructions. If you are using the cleaning kit
purchased from True follow these instructions:
Exacting cleanliness should be constantly maintained in
your dispenser so that your draught beer will be at its best
when served. Although the beer in the barrel is in excellent condition, it can become less satisfying as it is drawn
through the beer line and faucet if they are not kept clean.
Prepare Solution:
• Add 1/2 ounce (19 grams) of line cleaning powder to
each quart of water, cold or warm.
Cleaning:
1. Disconnect tap from keg. Remove beer faucet with
spanner wrench, unscrew handle and remove valve
assembly (fig. 1).
2. Put tap and faucet parts in a bucket with cleaning
solution to soak.
3. Use small brush to clean beer faucet parts (fig. 2).
4. Rinse parts thoroughly.
5. Fill pump bottle with DBK solution.
6. Attach hose from pump bottle to beer column tap
outlet (be sure rubber gasket is in place to prevent
leakage) - allow tap to drain in bucket (fig. 3).
7. Pump solution (2-3 times from bottle through the line
until it starts to flow out the beer line. Wait 10 minutes
while cleaning solution works on the lines.
8. Pump excess solution through lines.
9. Rinse bucket, pump bottle and hose thoroughly with
clean cool water.
10. Fill pump bottle with clean cool water and pump
through lines until water runs clear.
11. When crystal clear water comes through, you’re
ready to assemble and reattach faucet and re-tap the
keg.
12. Draw the water from the beer line; now you’re ready
to serve brewery fresh, golden beer.
NOTE
Keeping your dispenser and all its parts clean and odor free
will help you to serve beautiful foam topped glasses of deli-
cious satisfying draught beer.
Beer Tap Cleaning Kit
Required Tools
DBK Line
Cleaner
Pump bottle
and tube
Spanner
Wrench
Bucket and
fresh water
Brush
Fig. 1
Fig. 2
Fig. 3
27
Page 30
WINE AND BEVERAGE CABINET USE AND CARE MANUAL
TROUBLESHOOTING
Refrigerator is not operating.
• Is the temperature control set to off?
• Is the refrigerator unplugged?
• Is the fuse blown/circuit breaker tripped?
Compressor operators for long periods or cycles on and off frequently.
• Normal when the unit is rst plugged in or when large amounts of product are placed into the unit.
• Normal with hot ambient temperatures and/or frequent door openings.
• Is the condenser area clean?
Refrigerator compartment is too warm/cold.
• Is the temperature control set correctly?
• Has the door been left open, or have there been frequent door openings?
• Is the condenser area clean?
Condensation forms inside the unit.
• This is normal during periods of high humidity.
• Are the doors closing/sealing properly?
Condensation forms outside the unit.
• Some condensation may appear on the outside of the unit, especially when the unit is placed outside during
high levels of humidity. This will disappear once the humidity levels drop.
Service is required.
• Check the model and serial number, located on the interior top of the unit, behind the LED lighting. Call your
dealer or True service department at 1-800-325-6152, or email at trueprofessional@truemfg.com.
28
Page 31
FREQUENTLY ASKED QUESTIONS
Q. How do I adjust the temperature?
A. Refer to the page 15 – Startup/Temperature Control instructions.
Q. Why does the evaporator fan motor run constantly?
A. This is a normal operation. The evaporator fan motor will run continuously to ensure even temperature
throughout your cabinet. This will only stop when the door is opened to keep warm air from being circulated
throughout the cabinet.
Q. Why isn’t my unit cooling properly?
A. Check to see that there are no obstructions to the condenser coil (behind front grill). Confirm that the
condenser coil is clean. (see instructions on page 18.)
Q. How do I adjust or remove a shelf from my current conguration?
A. Refer to shelving operation on pages 16 and 17.
WINE AND BEVERAGE CABINET USE AND CARE MANUAL
Q. Why is there warm air coming from the bottom/front of the refrigerator (grill / kick plate area)?
A. This is normal, as heat dissipation is part of the refrigeration cycle.
Q. Why is there condensation forming on the inside and outside of the unit?
A. In climates with higher humidity or when the cabinet is placed in an outdoor setting, condensation will form
on the unit and is considered normal. Leaving the door open for a long period of time will also cause excess
condensation.
29
Page 32
WINE AND BEVERAGE CABINET USE AND CARE MANUAL
STAINLESS STEEL EQUIPMENT CARE AND CLEANING
CAUTION: Do not use any steel wool, abrasive or chlorine based products to clean stainless steel surfaces. Please ensure that you
use appropriate products when cleaning and polishing your True equipment. Cleaners containing chlorine must not be used as these
will attack the stainless steel causing damage and in some cases corrosion. Your supplier of cleaning products should be able to
advise you on the products suitable to keep your True equipment looking like new.
STAINLESS STEEL OPPONENTS
There are three basic things which can break down your stainless steel’s passivity layer and allow corrosion to take place.
1. Scratches from wire brushes, scrapers, and steel pads are just a few examples of items that can be abrasive to stainless
steel’s surface.
2. Deposits left on your stainless steel can leave spots. You may have hard or soft water depending on where you live. Hard
water can leave spots. Hard water that is heated can leave deposits if left to sit too long. These deposits can cause
the passive layer to break down and rust your stainless steel. All deposits left from food prep or service should be
removed as soon as possible.
3. Chlorides are present in table salt, food, and water. Household and industrial cleaners are the worst type of chlorides to
use.
8 STEPS THAT CAN HELP PREVENT RUST ON STAINLESS STEEL:
1. Using the correct cleaning tools.
Use non-abrasive tools when cleaning your stainless steel products. The stainless steel’s passive layer will not be
harmed by soft cloths and plastic scouring pads. Step 2 tells you how to find the polishing marks.
2. Cleaning along the polish lines.
Polishing lines or “grain” are visible on some stainless steels. Always scrub parallel to visible lines on some
stainless steels. Use a plastic scouring pad or soft cloth when you cannot see the grain.
3. Use alkaline, alkaline chlorinated or non-chloride containing cleaners.
While many traditional cleaners are loaded with chlorides, the industry is providing an ever increasing choice of
non-chloride cleaners. If you are not sure of your cleaner’s chloride content, contact your cleaner supplier.
If they tell you that your present cleaner contains chlorides, ask if they have an alternative. Avoid cleaners
containing quaternary salts as they can attack stainless steel, causing pitting and rusting.
4. Water Treatment
To reduce deposits, soften the hard water when possible. Installation of certain filters can remove corrosive and
distasteful elements. Salts in a properly maintained water softener can be to your advantage. Contact a treatment
specialist if you are not sure of the proper water treatment.
5. Maintaining the cleanliness of your food equipment
Use cleaners at recommended strength ( chlorinated or non-chloride). Avoid build-up of hard
stains by cleaning frequently. When boiling water with your stainless steel equipment, the single most likely cause of
damage is chlorides in the water. Heating any cleaners containing chlorides will have the same damaging effects.
6. Rinse
When using chlorinated cleaners you must rinse and wipe dry immediately. It is better to wipe standing cleaning
agents and water as soon as possible. Allow the stainless steel equipment to air dry. Oxygen helps maintain the
passivity film on stainless steel.
7. Hydrochloric acid (muriatic acid should never be used on stainless steel.
8. Regularly restore / passivate stainless steel
STAINLESS STEEL EQUIPMENT CARE AND CLEANING
Recommended cleaners for certain situations / environments of stainless steel
A) Soap, ammonia and detergent medallion applied with a cloth or sponge can be used for routine cleaning.
B) Arcal 20, Lac-O-Nu Ecoshine applied provides barrier film for fingerprints and smears.
C) Cameo, Talc, Zud First Impression is applied by rubbing in the direction of the polished lines for stubborn stains and discoloring.
D) Easy-off and De-Grease It oven aid are excellent for removals on all finishes for grease-fatty acids, blood and burnt-on foods.
E) Any good commercial detergent can be applied with a sponge or cloth to remove grease and oil.
F) Benefit, Super Sheen, Sheila Shine are good for restoration / passivation.
NOTE: The use of stainless steel cleaners or other such solvents is not recommended on plastic parts. Warm soap and water will
suffice.
Tel: (636) 240-2400 • Toll Free: (800) 380-8783 • Parts: (800) 424-8783
30
2001 East Terra Lane • O’Fallon, Missouri 63366-4434 USA
Fax: (636) 272-7546 • E-mail: trueprofessional@truemfg.com
Page 33
WINE AND BEVERAGE CABINET USE AND CARE MANUAL
WARRANTY
TWO YEAR PARTS & LABOR WARRANTY
TRUE warrants to the original purchaser of every new TRUE refrigerated unit, the cabinet and all parts thereof, to be free from defects in material or
workmanship, under normal and proper use and maintenance service as specified by TRUE and upon proper installation and start-up in accordance with
the instruction packet supplied with each TRUE unit. TRUE’s obligation under this warranty is limited to a period of two years from the date of original
installation or twenty seven months after shipment date from TRUE, whichever occurs first.
Any part covered under this warranty that are determined by TRUE to have been defective within two years of original installation or twenty seven months
after shipment date from manufacturer, whichever occurs first, is limited to the repair or replacement, including labor charges, of defective parts or
assemblies. The labor warranty shall include standard straight time labor charges only and reasonable travel time, as determined by TRUE.
LIMITED 30 DAY COSMETIC WARRANTY
*Stainless steel doors, handles, and shelves are warranted to be free from defective materials or workmanship for a period of thirty (30) days from the
date of original retail purchase. ANY DEFECTS MUST BE REPORTED TO THE SELLING DEALER WITHIN THIRTY (30) DAYS FROM DATE OF ORIGINAL
RETAIL PURCHASE. THIS LIMITED WARRANTY EXCLUDES ANY TYPE OF FREIGHT/CONCEALED DAMAGE.
ADDITIONAL THREE YEAR SEALED SYSTEM WARRANTY
In addition to the two year warranty stated above, TRUE warrants its hermetically sealed system: compressor, evaporator coil, condenser coil, and
connecting tubing to be free from defects in both material and workmanship under normal and proper use and maintenance service for a period of three
additional years from the date of original installation but not to exceed five years and three months after shipment from the manufacturer.
Compressors determined by TRUE to have been defective within this extended time period will, at TRUE’s option, be either repaired or replaced with a
compressor or compressor parts of similar design and capacity.
The three year extended compressor warranty applies only to hermetically and semi-hermetically sealed parts of the compressor and does not apply to
any other parts or components, including, but not limited to, cabinet, paint finish, temperature control, refrigerant, metering device, driers, motor starting
equipment, fan assembly or any other electrical component, etcetera.
404A/134A COMPRESSOR WARRANTY
The additional three year compressor warranty detailed above will be voided if the following procedure is not carefully adhered to:
1. This system contains R404A or R134A refrigerant and polyol ester lubricant. The polyol ester lubricant has rapid moisture absorbing qualities. If
long exposure to the ambient conditions occur, the lubricant must be removed and replaced with new. Listed below are the approved lubricants for the
Tecumseh compressors. Failure to comply with recommended lubricant specification will void the compressor warranty.
a. ICI - EMKARATE™, a refrigeration lubricant RL32CF
b. ICI - EMKARATE™ RL184
c. Mobile Artic 22A
d. Emery- 2927-A
2. Dryer replacement is very important and must be changed when a system is opened for servicing. A drier using XH-9 desiccant or an exact
replacement solid core drier must be used. The new drier must also be the same capacity as the drier being replaced.
3. Micron level vacuums must be achieved to insure low moisture levels in the system. 500 microns or lower must be obtained.
WARRANTY CLAIMS
All claims for labor or parts must be made directly through TRUE. All claims should include: model number of the unit, the serial number of the cabinet,
proof of purchase, date of installation, and all pertinent information supporting the existence of the alleged defect.
In case of warranty compressor, the compressor model tag must be returned to TRUE along with above listed information.
Any action or breach of these warranty provisions must be commenced within one year after that cause of action has occurred.
WHAT IS NOT COVERED BY THIS WARRANTY
TRUE’s sole obligation under this warranty is limited to either repair or replacement of parts, subject to the additional limitations below. This warranty
neither assumes nor authorizes any person to assume obligations other than those expressly covered by this warranty.
NO CONSEQUENTIAL DAMAGES. TRUE IS NOT RESPONSIBLE FOR ECONOMIC LOSS; PROFIT LOSS; OR SPECIAL, INDIRECT, OR
CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, LOSSES OR DAMAGES ARISING FROM FOOD OR PRODUCT SPOILAGE CLAIMS
WHETHER OR NOT ON ACCOUNT OF REFRIGERATION FAILURE.
WARRANTY IS NOT TRANSFERABLE. This warranty is not assignable and applies only in favor of the original purchaser/user to whom
delivered. ANY SUCH ASSIGNMENT OR TRANSFER SHALL VOID THE WARRANTIES HEREIN MADE AND SHALL VOID ALL WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IMPROPER USAGE. TRUE ASSUMES NO LIABILITY FOR PARTS OR LABOR COVERAGE FOR COMPONENT FAILURE OR OTHER
DAMAGES RESULTING FROM IMPROPER USAGE OR INSTALLATION OR FAILURE TO CLEAN AND/OR MAINTAIN PRODUCT AS SET FORTH IN THE
WARRANTY PACKET PROVIDED WITH THE UNIT.
ALTERATION, NEGLECT, ABUSE, MISUSE, ACCIDENT, DAMAGE DURING TRANSIT OR INSTALLATION, FIRE, FLOOD,
ACTS OF GOD. TRUE is not responsible for the repair or replacement of any parts that TRUE determines have been subjected after the date of
manufacture to alteration, neglect, abuse, misuse, accident, damage during transit or installation, re, ood, or act of God.
IMPROPER ELECTRICAL CONNECTIONS. TRUE IS NOT RESPONSIBLE FOR THE REPAIR OR REPLACEMENT OF FAILED OR
DAMAGED COMPONENTS RESULTING FROM ELECTRICAL POWER FAILURE, THE USE OF EXTENSION CORDS, LOW VOLTAGE, OR VOLTAGE DROPS
TO THE UNIT.
NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE: THERE ARE NO OTHER
WARRANTIES, EXPRESSED, IMPLIED OR STATUTORY, EXCEPT THE TWO YEAR PARTS & LABOR WARRANTY AND THE ADDITIONAL THREE YEAR
COMPRESSOR WARRANTY AS DESCRIBED ABOVE. THESE WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, INCLUDING
IMPLIED WARRANTY AND MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND
THE DESCRIPTION ON THE FACE HEREOF.
OUTSIDE U.S.: This warranty does not apply to, and TRUE is not responsible for, any warranty claims made on products sold or used
outside the United States or Canada.
other damages resulting from installation of OP/OPG models in outdoor applications.
OUTDOOR APPLICATIONS ON OP/OPG MODELS: TRUE assumes no liability for parts or labor coverage for component failure or
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WINE AND BEVERAGE CABINET USE AND CARE MANUAL
NOTES:
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WINE AND BEVERAGE CABINET USE AND CARE MANUAL
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WINE CABINETS, BEVERAGE CENTERS
AND UNDERCOUNTER REFRIGERATORS
USE AND CARE MANUAL / INSTALLATION INSTRUCTIONS
www.true-residential.com
Tel: (636) 240-2400 • Toll Free: (888) 616-8783 • Parts: (800) 424-8783
2001 East Terra Lane • O’Fallon, Missouri 63366-4434 USA
Fax: (636) 272-7546 • E-mail: trueprofessional@truemfg.com
3/11/11 WG #933053
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