TROY Group WindPort Quick Install Manual

Quick Install Guide

Part Number 40151-100

Revision 1.0

BluetoothTMPC Card

TM

ii

Copyright Notice

All rights reserved. No part of this publication may be reproduced, stored, in a
retrieval system, or transmitted in any form or by any means, electronic, mechani­cal, photocopying, recording, or otherwise, without the prior written permission
of TROY Group, Inc. The information contained herein is designed only for use
with this TROY product. TROY is not responsible for any use of this information
as applied to other products.

Neither TROY nor its affiliates shall be liable to the purchaser of this product or
third parties for damages, losses, costs, or expenses incurred by purchaser or third
parties as a result of accident, misuse or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure
to strictly comply with TROY’S operating and maintenance instructions.

Warranty Notice

TROY GROUP, INC. SPECIFICALLY DISCLAIMS THE IMPLIED WAR­RANTIES OF MERCHANTABILITY AND FITNESS OF THIS PRODUCT
FOR A PARTICULAR PURPOSE. TROY shall not be liable for any errors con­tained in this manual or for any damages resulting from loss of use, data profits, or
any incidental or consequential damages arising from the use of TROY products

or services.

Trademark Notice

WindPort and WindConnect are registered trademarks of TROY Group, Inc.
Bluetooth is a trademark of BLUETOOTH SIG, Inc. and licensed to TROY.

General Notice: Other product names used herein are for identification purposes
only and may be trademarks of their respective owners. TROY disclaims any and
all rights in those marks.

Copyright © 2001 by TROY Group, Inc.

iii

Contents

Introduction

Windows System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

About Your User’s Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

1 Installing the WindPort Bluetooth PC Card

Hardware and Software

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

WindPort PC Card and Utility Installation under Windows 95, 98 and ME 1-2

WindPort PC Card and Utility Installation under Windows 2000 . . . . . . .1-2

Connecting to the Laptop PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

2 Configuring the Bluetooth Software

Setting Your Workstation Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

Creating the Virtual COM Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3

Setting Up Your Windows System . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5

Making the Bluetooth Connection . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5

Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9

3 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

4 Where to Get Help

Worldwide Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

Contacting TROY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

Returning Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2

5 Notices

FCC Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3

iv

1

Introduction

The TROY WindPortTMBluetoothTMPC Card is a device that enables wireless
communications capabilities on most models of laptop computers By using the
WindPort, you can conveniently communicate with other devices, such as print­ers, mobile phones, and PDAs, without using a cable, as shown in the diagram
below.

WindowsTMSystem Requirements

To use the WindPort Bluetooth PC card, your system should include:

◗ A laptop computer with a Pentium 133MHz or higher processor

◗ At least one free PCMCIA card slot

Printer with TROY

WindConnect

Bluetooth

Print

Adapter

Laptop computer with

WindPort PC Card

Bluetooth

wireless

communications link

Bluetooth

enabled

Mobile Phone

Bluetooth

enabled

Handheld Computer

2

◗ Microsoft Windows 98, 2000, ME, or Windows XP

◗ At least 64MB RAM

◗ At least 10MB of free hard disk space to install the software

◗ A CD-ROM drive

Unpacking and Handling

The WindPort shipping box contains the following items:

◗ WindPort Bluetooth PC Card
◗ WindPort Bluetooth PC Card Quick Install Guide
◗ Installation CD-ROM

The WindPort Bluetooth PC Card is designed to withstand normal handling pro-
cedures, but reasonable precautions should be exercised during installation, partic­ularly with regard to static discharge.

◗ Make sure that you are adequately grounded by touching a bare metal part of

the PC while installing the WindPort Bluetooth PC Card.

◗ Avoid moving around the work area in order to eliminate static charge

buildup.

◗ If possible, do not work on a carpeted area.

About Your Quick Install Guide

This book contains system requirements, important safety information, and
instructions on:

◗ Installing the WindPort hardware

◗ Using the WindPort with a Microsoft Windows system

1-1

Installing the

PC Card Bluetooth

TM

Hardware and Software

You can now configure your laptop PC to communicate wirelessly to other
Bluetooth devices. To do this, you will use TROY-provided software to create a
special local communication port.

Before You Begin

Before you begin the installation, make sure that:

◗ The laptop PC is powered on
◗ Windows is running

◗ Windows 98 and ME users should either have their original Windows CD-

ROM distribution kit or should have the Windows files available in the
\WINDOWS\OPTIONS\CABS directory on their hard drive (the installa­tion process requires certain Windows files that are not normally pre-installed)

WindPort PC Card and Utility Installation under Windows 95,
98, and ME

1. Insert the WindPort PC Card into the PCMCIA slot and turn on the comput­er. The Windows wizard will automatically detect the adapter and display
New Hardware Found. Click on Next to continue.

2. Select the Search for the best driver for my device [recommended]
option and click on Next.

3. Insert the WindPort Installation CD-ROM and select the location where the
driver is placed. We recommend that you use the Specify a location

1

option, which allows you to directly enter the path to the appropriate driver (if
you are installing from the CD-ROM, this is typically D:\drivers\win9x).
Then click on Next to continue.

4. Windows will identify and display the WindPort as a Bluetooth PC Card.
Click on Next to confirm the driver selection.

5. Follow the instructions on the screen and accept the default values. Note that
the Found New Hardware Wizard will appear multiple times during the
installation process.

6. If the wizard prompts you to insert the Windows disk or CD, insert the
Windows CD or direct it to search the appropriate folders on your hard drive.

7. When the installation process is complete, restart your computer.

8. To install the WindPort Bluetooth Utility, insert the WindPort Installation CD­ROM once again. Double click on the setup.exe icon.

9. Follow the on-screen instructions to complete the utility installation. Two pro­grams will be installed when you have completed the installation process:

◗ Bluetooth Neighborhood
◗ Bluetooth Software Suite

You have finished the hardware and software installation process under

Windows 95, 98, or ME. You may now proceed to the next chapter for con­figuration the software.

WindPort PC Card and Utility Installation under Windows 2000

1. Insert the WindPort PC Card into the PCMCIA slot and turn on the comput­er. The Windows wizard will automatically detect the adapter and prompt you
to install the required driver. Click on Next to continue.

2. Select the Search for a suitable driver for my device [recommended]
option and click on Next.

3. Insert the WindPort Installation CD-ROM and select the location where the
driver is placed. We recommend that you use the Specify a location
option, which allows you to directly enter the path to the appropriate driver (if
you are installing from the CD-ROM, typically this is D:\drivers\w2k).
Then click on Next to continue.

1-2

4. Windows 2000 will display the adapter as WindPort as a Bluetooth PC
Card. The wizard may identify multiple drivers that are suitable for this

device. If this is the case, select the Install one of the other drivers check
box, and, in the subsequent menu, highlight the driver located in the w2k
folder. Click on Next to confirm the driver selection.

5. Follow the instructions on the screen and accept the default values. Note that
the Found New Hardware Wizard will appear multiple times during the
installation process.

6. Click on Yes to continue if the Windows wizard prompts you that the
WindPort driver does not contain a Microsoft Digital Signature.

7. To install the WindPort Bluetooth Utility, insert the WindPort Installation CD­ROM once again. Double click on the setup.exe icon.

8. Follow the on-screen instructions to complete the utility installation. Two pro­grams will be installed when you have completed the installation process:

◗ Bluetooth Neighborhood
◗ Bluetooth Software Suite

You have finished the hardware and software installation process under
Windows 2000. You may now proceed to the next chapter for configuration
the software.

1-3

1-4

Configuring the

Bluetooth

TM

Software

After you have completed the software and hardware installation process, an icon for
the Bluetooth Neighborhood will appear on your desktop. In addition, you can
access the Bluetooth Software Suite from the Windows Start menu in the Windows
Control Panel window. In addition, the Bluetooth Configuration Tool can also
be accessed from the Windows Control Panel.

Setting Your Workstation Name

Before using the Bluetooth software, you should provide a name for your workstation
(the local device). To do this:

1. Start the Bluetooth Neighborhood program by double clicking
on the desktop icon.

2. The Bluetooth Neighborhood appears. Click Bluetooth on the menu bar,
and then click Bluetooth Neighborhood Properties.

2

2-1

3. The Bluetooth Neighborhood Properties dialog box appears. At the top
of the dialog box, click the Settings tab.

4. In the Bluetooth Device Name text box, type the device name you wish
remote users to see. (for example, “Adam”). You may also select the appro­priate Bluetooth Device Class (for example, “Laptop”).

5. Click OK.

2-2

Creating the Virtual COM Port (Required for Serial Port Profile;
Optional for Other Profiles)

The WindPort uses virtual COM ports to communicate with remote Bluetooth
devices. A Bluetooth COM port is identical in function to a regular hardwired PC
serial port (for example, COM1) except that the data is transmitted wirelessly. The
operation of these virtual COM ports is transparent to application programs; that is,
if a program works with a regular PC serial port, it should also work with the
WindPort virtual COM ports. The WindPort comes pre-configured to handle most
Bluetooth profiles:

Service Profile Default COM port

Default OBEX Object 8
business card Push
File transfer OBEX File 9

Transfer
Headset Headset 10
Audio Gateway Headset 11
DUN Dial-up 7

Networking
FAX Fax 7
LAN LAN Access 7

To use the WindPort adapter with the Serial Port Profile, you must first create one
or more virtual COM ports. This is done as follows:

1. Click the Windows Start button, select Settings and then Control Panels.

2. The Control Panel window appears. Double click on the Bluetooth

Configuration Tool.

2-3

3. You see the Bluetooth Configuration Tool dialog box. Click Add.

4. To add a new Bluetooth Port, select a free port name (COM1-COM99) and

click the Add button. Please allow a few seconds for the Device Manager to
update after either removing or adding a port.

2-4

2-5

5. Your new port will now be displayed. Check the Bluetooth profile(s) that you

want to enable on the virtual COM port and then click OK. Note that certain
application programs only allow a single profile per port (consult the documenta­tion for your application for information about restrictions).

6. Reboot your computer to activate the virtual COM port.

Setting Up Your Windows System

All of the Windport Local Services work transparently with most Windows appli­cations and utilities. Therefore, you should set up your Windows system exactly
as if you were using a local port. For example, if you are using the Dial-up net­working, you should use the standard Windows Make New Connection utility
(in the Dial-up Networking folder in My Computer) to set up the connection
to the WindPort default Dial-up Networking COM7 port. Please refer to your
Windows documentation for details on setting up your Windows application.

Making the Bluetooth Connection (Not Required if Using TROY
WindConnect Port Monitor Software)

Note: The TROY WindConnect Bluetooth Port Monitor Software has its own
built-in discovery program, so skip this section if you are using this software (or
any other software with built-in discovery capabilities).

The next step is to discover the remote Bluetooth device and bind the Virtual Com
Port to the Bluetooth device. To do this:

2-6

1. Double-click on Bluetooth Neighborhood program icon on

the desktop.

2. The Bluetooth Neighborhood window appears. Click the
Device Discovery button (or select Bluetooth on the menu
bar and then click Device Discovery).

3. You will see the messages Searching for remote devices and then
Performing name discovery on discovered devices. The name of the
remote Bluetooth device will then be displayed, along with the names of any
other Bluetooth devices in the vicinity (if you have performed previous discov­eries, you may see grayed-out icons for remote Bluetooth devices that are no
longer in range). In this example, the remote device is called Max.

Click
Here

4. The available Local Services are displayed on the left side of the screen.
These will normally include:

COMx (serial port profile; e.g., COM3) LAN (LAN access)
FAX (fax profile) Headset
Network (ad hoc Bluetooth DUN (dial-up networking)
network) Audio Gateway

If you need more information about these Local Services, please refer to the
Bluetooth Software Suite User’s Manual on the Windport installation CD-ROM.

Note that there can be more than one local service of a given type. For
example, you could have the local services COM3, COM5, and COM7, all
of which are virtual COM ports that implement the Serial Port Profile

5. Drag the desired local service icon over the remote device icon. For example,
in the picture below, the COM5 virtual port icon is dragged over the Max
icon to bind the WindPort to this remote Bluetooth device.

6. If the device has multiple ports, you will be asked to select the desired port.
Also, you will be prompted for a Bluetooth passkey if the device requires it (refer
to the documentation that came with your device for information on passkeys).

2-7

7. If the binding is successful, yellow “rays” appear to radiate from the remote
device icon as shown below, and the green light on the WindPort blinks
rapidly. You should now be able to communicate from your PC to the
remote device as if it were directly connected to your computer (if you are
using the headset or Audio Gateway Local Services, you must first right click
on the Local Service icon and then click on Enable Audio to turn on the
sound).

Note:
If you are unable to connect, try re-positioning the PC and repeat the above
steps to bind the COM port.

Folders

The Bluetooth Neighborhood allows files and remote Bluetooth device icons to be
stored in folders. These folders act like standard Windows folders, including normal
drag and drop operation. They are useful, for example, for grouping several remote
Bluetooth devices together so that you can send data simultaneously to all of the
grouped devices.

For details on how to use folders, refer to the Bluetooth Software Suite User’s Manual
on the WindPort Installation CD-ROM.

2-8

3-1

Troubleshooting

If you are unable to connect from your laptop to a remote Bluetooth device, then
check the following:

1. Make sure that the WindPort is firmly seated in the PCMCIA slot on your
computer.

2. Make sure that the green light on the WindPort is blinking. If it is not on,
then there is no Bluetooth wireless connection. Try restarting the remote
Bluetooth device and then repeat the discovery process.

3. Make sure that the WindPort and/or your device are not on a metal table or
near large metal objects. If necessary, move the device to a different location
and try again. Note that the Bluetooth maximum range of 10 meters (33
feet) is for an open space environment, so this range may be significantly
reduced if there are obstacles present.

4. If the green light is flashing and you cannot send data, double check your
Windows application program setup.

If none of the above suggestions work, then contact TROY as described in the
next section.

3

3-2

4-1

Where to Get Help

TROY offers several customer support options to assist you in the event you expe­rience difficulties with your WindPort, including telephone support, repair ser­vices, extended warranty, and advance replacement.

Worldwide Web Support

The TROY worldwide web site provides a quick and easy way to answer many
common technical questions. It includes a wide variety of technical support tips,
as well as copies of product manuals, product literature, and firmware load images.

The web site is located at http://www.troygroup.com.

Contacting TROY

Your first point of contact for technical support is the Distributor or Dealer from
whom you bought your WindPort. They are familiar with your needs, and will
generally be able to provide you with the fastest and most comprehensive support.

If your Distributor or Dealer is unable to answer your questions or is for some rea­son not available, then contact TROY directly at:

United States: [phone] (E-mail: [e-mail])
Germany: 0800-3002210 (E-mail: [e-mail])
Other Europe/Africa: [phone] (E-mail: [e-mail])
All Other Countries: [phone] (E-mail: [e-mail])

Before contacting technical support, please check the Troubleshooting chapter of
this manual or the TROY site to isolate any problems and be sure to write down
any error messages. Also, make sure that you have the serial number of the prod­uct (located on the product label on the card).

4

Returning Products

If you need to return a TROY product for any reason (failures, incorrect ship­ments, etc.), first contact TROY at [phone] (Americas, Asia, and
Australia) or [phone] (Europe and Africa) and request a Return
Authorization Number from the TROY Technical Support Group. Make sure that
you put this number on the outside of the shipping container you use to return
the product and (if out-of-warranty) on your purchase order. You will also be
asked for the serial number of the defective product. Ship the unit freight prepaid
back to TROY at the address provided by the Technical Support Group (adequate
insurance is recommended).

If the unit is not in warranty, you will be billed for the standard repair charges. If
you do not have a valid TROY account number, you may be asked for payment in
advance (Mastercard, Visa, American Express, check, or money order).

Warranty

TROY WindConnect products are warranted to be free of defects in materials and
workmanship for a period of five years. This period begins upon the date of ship­ment if the Hardware is installed by the Purchaser, or upon installation if the
Hardware is installed by TROY. During the warranty period, TROY will repair or
replace the unit at no charge provided it is returned to TROY freight prepaid as
described in the "Returning Products" section of this chapter. To ensure prompt
service, please fill out the enclosed warranty card.

The warranty on repaired products or replacement products is 30 days or the last
day of the warranty of the original defective product, whichever is longer.

This warranty does not apply if the Product has been damaged by accident, mis­use, natural catastrophe, modification, improper service, or conditions resulting
from causes external to the Product. The warranty shall be void if the TROY seri­al numbers have been removed.

DISCLAIMER OF WARRANTIES. THE ABOVE WARRANTIES ARE THE
EXCLUSIVE WARRANTIES, AND NO OTHER WARRANTY, EXPRESSED
OR IMPLIED, SHALL APPLY. TROY SPECIFICALLY DISCLAIMS THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.

PURCHASER'S SOLE AND EXCLUSIVE REMEDY FOR ANY BREACH OF
THIS WARRANTY, REGARDLESS OF THE FORM OF ACTION,
WHETHER CONTRACT, TORT, OR OTHERWISE, SHALL BE TROY'S
OBLIGATION TO REPAIR OR REPLACE AS SET FORTH ABOVE.

4-2

Notices

FCC Compliance Statement

For United States Users

This equipment has been tested and found to comply within the limits for a Class
B digital device pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio or television reception. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause interference to radio and television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:

◗ Reorient or relocate the receiving antenna.

◗ Increase the separation between the equipment and receiver,

◗ Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

◗ Consult the dealer or an experienced radio/TV technician for help.

WARNING

The connection of a non-shielded equipment interface cable to this equipment will
invalidate the FCC Certification of this device and may cause interference levels
which exceed the limits established by the FCC for this equipment. It is the respon­sibility of the user to obtain and use a shielded equipment interface cable with this
device. If this equipment has more than one interface connector, do not leave cables
connected to unused interfaces. Changes or modifications not expressly approved by
the manufacturer could void the user’s authority to operate the equipment.

5

5-1

5-2

For Canadian Users

This Class B apparatus complies with Canadian ICES-003.

Cet appareil numérique de la class B est conforme à la norme NMB-003 du
Canada.

DECLARATION of CONFORMITY

According to 47CFR, Part 2 and 15 for Class B Personal
Computers and Peripherals; and/or CPU Boards and Power
Supplies used with Class B Personal Computers:

We: TROY GROUP, INC.
Located at: 1692 Browning

Irvine, CA 92606 USA

Declare under sole responsibility that the product identified herein, complies with
47CFR Part 2 and 15 of the FCC rules as a Class B digital device. Each product
marketed, is identical to the representative unit tested and found to be compliant
with the standards. Records maintained continue to reflect the equipment being
produced can be expected to be within the variation accepted, due to quantity
production and testing on a statistical basis as required by 47CFR §2.909.
Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.

Trade Name: TROY
Type of Product: Bluetooth PC Card
Model WindPort

For European Users

This product is in conformity with the protection requirements of EU Council
Directive 89/336/EEC on the approximation of the laws of the Member States
relating to electromagnetic compatibility. TROY Group cannot be responsible for
any failure to satisfy the protection requirements resulting from a nonrecom­mended modification of the product.

This product has been tested and found to comply with the limits for Class B
Information Technology Equipment according to CISPR 22/European Standard
EN55022. The limits for Class B equipment were derived for typical residential
environments to provide reasonable protection against interference with licensed
communications devices.

REGULATORY INFORMATION

European Union (EU)

TROY hereby declares that the Bluetooth™ wireless technology built into the
WindPort Bluetooth PC Card, is in compliance with the essential requirements
and other relevant provisions of European Directive 1999/5/EC. The internal
Bluetooth function is a Bluetooth power class 1 intended radio device using the 2.4
GHz frequency band (2.400GHz – 2.4835GHz). It is intended for wireless com­munication with other Bluetooth enabled devices using the following Bluetooth
Generic Access, Service Discovery Application, Serial Port, Headset, File Transfer,
and Object Push Networking profiles. The internal Bluetooth wireless technology
complies with all applicable regulations in the following countries: Austria,
Belgium, Denmark, Finland, Greece, Germany, Iceland, Ireland, Luxembourg,
Norway, Portugal, Sweden, Switzerland, the Netherlands and the United
Kingdom.

The use of Bluetooth wireless technology in other countries than those listed above
may be restricted: before using Bluetooth products, please confirm with the fre­quency management authority in the country where you plan to use it. In some
situations or environments, the use of Bluetooth wireless technology might be
restricted by the proprietor of the building or responsible representatives of the
organization, for example onboard airplanes, in hospitals or in any other environ­ment where the risk of interference with other devices or services is perceived or
identified as harmful.

If you are uncertain of the policy that applies to the use in a specific organization
or environment, you are encouraged to ask for authorization to use Bluetooth ™
wireless technology prior to switching it on. Consult your physician or the manu­facturer of personal medical devices (pacemakers, hearing aids, etc.) regarding any
restrictions on the use of Bluetooth wireless technology.

United States of America and Canada

Tested to Comply With FCC Standards FOR HOME OR OFFICE USE. See
FCC 47CFR, Part 15.19(b)(2).

This device complies with part 15 of the FCC rules and with RSS-210 / RSS-139
of the Industry Canada.

Operation is subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.

5-3

Note that any changes or modifications to this equipment not expressly approved
by the manufacturer may void the FCC authorization to operate this equipment.

Canada (IC notice)

To prevent radio interference to the licensed service, this device is intended to be
operated indoors and away from windows to provide maximum shielding.
Equipment that is installed outdoors is subject to licensing.

Pour empêcher un brouillage radioèlectrique au service fasant l'object d'une
licence, cet appareil doit être utilisé à l'interieur et loin des fenêtres afin de founir
un écran de blindage maximal. Au cas aù un installation en plain air, le materiel
doit faire l'objet d'une licence.

5-4