TROY Group TROY200 User Manual
TROY200 Series Print Servers
Ethernet and Wireless Models
Installation and User’s Guide
Part Number 40181-120
Revision A
Notice
TROY GROUP, INC. SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS OF THIS
PRODUCT FOR A PARTICULAR PURPOSE. TROY shall not be liable for any errors contained in this manual or for any damages resulting from
loss of use, data, profits, or any incidental or consequential damages arising from the use of TROY products or services. The information contained
in this documentation is subject to change without notice.
The software embedded in this Troy 200 product includes eCos, the Embedded Configurable Operating System. eCos is licensed under a GNU GPLcompatible Free Software License. In compliance with the eCos license, we are offering the eCos source code for this product on our web site at
http://www.troygroup.com. A copy of the eCos and GNU General Public License are available on the CDROM that ships with this product in the
license folder.
Trademarks
HP, HP/UX, LaserJet, DesignJet, DeskJet, PaintJet, JetDirect, and JetAdmin are trademarks of Hewlett-Packard Company. DEC, DECserver, VMS,
LAT, and ULTRIX are trademarks of Digital Equipment Corporation. UNIX is a trademark of UNIX Systems Laboratories. Ethernet is a trademark
of Xerox Corporation. PostScript is a trademark of Adobe Systems Incorporated. NetWare is a trademark of Novell, Inc. Apple, Macintosh,
LaserWriter, and AppleTalk are trademarks of Apple Computer, Inc. IBM, LAN Server, and AIX are trademarks of International Business Machines
Corporation. LAN Manager, Windows, and MS-DOS are trademarks of Microsoft Corporation. VINES is a trademark of Banyan Systems Inc.
PrintKit is a trademark of Northlake Software. QADD is a trademark of Network Compatibility Group. LAN Attached and UNIX Printing for
VINES is a trademark of Incognito Software Inc. ExtendView, Xadmin 32, and WebXAdmin are trademarks of TROY Group, Inc. TROY is a
registered trademark of TROY Group, Inc.
Information and descriptions contained herein are the property of TROY Group, Inc. Such information and descriptions may not be copied,
disseminated, or distributed without the express written consent of TROY Group, Inc. This publication is subject to change without notice.
1317
TROY Group, Inc.
2331 S. Pullman Street
Santa Ana, CA 92705
TEL: (949) 250-3280
FAX: (949) 250-8972
http://www.troygroup.com
sales@troygroup.com
© Copyright 2004 TROY Group, Inc.
Printed in the United States of America
November 1, 2004
User’s Guide
TABLE OF CONTENTS
Section 1 – Product Overview
Introduction............................................................................................................................ 1-1
Package Contents................................................................................................................... 1-1
About this User’s Guide.........................................................................................................1-2
Windows System Requirements............................................................................................1-2
Other Operating System Requirements.................................................................................. 1-2
Wireless Print Server Requirements...................................................................................... 1-3
Print Server Components....................................................................................................... 1-4
LED Indicators................................................................................................................ 1-5
Pushbutton Functions...................................................................................................... 1-6
Factory Default Settings ........................................................................................................1-6
Section 2 – Hardware Installation
Before You Begin.................................................................................................................. 2-1
Hardware Installation
Verifying the Connection to the Printer.................................................................................2-3
(wired and wireless models)....................................................................... 2-1
Section 3 – Configuration and Management
Configuration Options ...........................................................................................................3-1
ExtendView Utility......................................................................................................... 3-1
Installing the ExtendView Utility................................................................................... 3-1
Web Browser Interface................................................................................................... 3-1
HP Web JetAdmin Utility...............................................................................................3-2
Configuration Console....................................................................................................3-2
Configuring the Print Server via an Ethernet Connection ..................................................... 3-3
Using the ExtendView Utility to Configure the Print Server ......................................... 3-3
Using the Web Browser Interface to Configure the Print Server.................................... 3-4
Using the Internal Command Console to Configure the Print Server............................. 3-5
First-Time Configuration of the Wireless Print Server Using 802.11b or 802.11g............... 3-5
Windows Print Queue Configuration..................................................................................... 3-6
Macintosh Print Queue Configuration................................................................................... 3-7
Configuring to Print Using TCP/IP (OS 10.x)................................................................ 3-8
Section 4 – Troubleshooting
Introduction............................................................................................................................ 4-1
Printing Problems .................................................................................................................. 4-1
Checking the Interface between the Print Server and the Printer ................................... 4-1
Checking the Network Connection and Cabling............................................................. 4-2
Troubleshooting Windows Problems..................................................................................... 4-2
Troubleshooting Network Configuration Problems............................................................... 4-3
Troubleshooting Wireless Configuration Problems............................................................... 4-4
Section 5 – Where to Get Help
Obtaining Technical Assistance............................................................................................. 5-1
Worldwide Web Support ................................................................................................ 5-1
Technical Support........................................................................................................... 5-1
Returning Products ................................................................................................................ 5-2
Contacts ................................................................................................................................. 5-2
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User’s Guide
Appendix A – Safety and Regulatory Notices
Information for United States Users..................................................................................... A-1
Declaration of Conformity (FCC)......................................................................................... A-2
Information for Canadian Users (IC notice)......................................................................... A-2
Information for European Users ........................................................................................... A-3
Declaration of Conformity (CE)........................................................................................... A-3
Appendix B – Updating Firmware
Loading New Firmware (Using the TCP/IP Update Utility) ................................................................B-1
Loading New Firmware
(Macintosh OS-X) ..................................................................................B-4
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User’s Guide
Section 1 – Product Overview
Introduction
TROY200 Series Print Servers allow you to share a printer equipped with a USB or parallel port on a
wired or wireless network. The print server supports and automatically senses both 100baseTX Fast
Ethernet and 10baseT Ethernet network connections, and the wireless version allows connections to
802.11a, 802.11b, and 802.11g wireless networks as well. The installation can be performed by the leastexperienced users, while providing networking professionals with advanced features for configuration.
TROY is confident that you will enjoy the many features of this print server. Refer to the Hardware
Installation Guide provided in the product package for hardware setup information. For additional
information on this product or for downloading firmware upgrades, visit the TROY web site at
http://www.troygroup.com/wireless.
Package Contents
TROY Print Server
Power supply adapter
USB cable
Hardware Installation Guide
User’s Guide (this document)
TROY200 Series Print Server Installation CD
Desktop mounting kit
Printer mounting kit
"Use Adobe Acrobat Reader 5.0 or higher to view or print the PDF files contained on the CD.
IMPORTANT
"Fill out and return the electronic warranty card provided on the TROY200 Series Print Server
Installation CD.
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User’s Guide
About This User’s Guide
This User’s Guide contains information on system requirements, basic troubleshooting, and instructions
on the following:
Installing the print server hardware
Configuring the print server for use on your network
Windows print queue configuration
Macintosh print queue configuration
Windows™ System Requirements
To configure the print server settings (wired and wireless versions) using the provided ExtendView
Utility in Windows, your Windows-based system should include the following components:
A PC with a 133 MHz or higher processor
Microsoft Windows operating system
At least 64 MB of RAM (memory)
At least 3 MB of free hard disk space to install the software
A CD-ROM drive (to load the software)
A PC equipped with a USB version 1.1 or 2.0 port
An Internet connection (for online product registration)
Other Operating System Requirements
Users can access the configuration settings for the Serial Server through a standard web browser by
entering the IP address the serial server obtains from a DHCP server. If your network does not have
DHCP service, then enter the default static IP address of the Serial Server (192.0.0.192).
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User’s Guide
Wireless Print Server Requirements
To print using a wireless print server, you will need an 802.11a, 802.11b, or 802.11g wireless network
consisting of either of the following:
An 802.11a, 802.11b, or 802.11g wireless-enabled PC or Macintosh printing straight to the printer
(Ad-Hoc or Peer-to-Peer Mode).
An 802.11a, 802.11b, or 802.11g wireless access point that allows wireless and wired Ethernet-
enabled computers to print to the wireless print server.
To configure and print to the wireless print server, you will need the following information from your
wireless network administrator:
Wireless Mode used (Infrastructure or Ad-Hoc)
The SSID (service set identifier) for your wireless network.
If you are using TCP/IP (recommended for Windows Networks) and are not connected to a DHCP
server (for obtaining an IP Address automatically), you will need a unique IP Address for the
wireless print server (for example: 192.168.1.14). If the wireless print server is not on the same IP
subnet as the computers you are printing from, you will also need a subnet mask and a router
(default gateway) address.
Wireless security settings
NOTE: If you require assistance for installing or configuring your print server, ask your system administrator fo
assistance, or call TROY Technical Support at (800) 332-6427, between 8 AM to 8 PM, Monday through Friday,
Eastern Standard Time. Customers located outside the United States, please call (304) 232-0899. European
customers, please call +49 (0) 7032-9454-21.
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User’s Guide
Print Server Components
The print server includes the following components. Detailed descriptions of these components are
provided below:
Power connector – The power supply cable plugs into this connector.
Test button – Pressing this button for less than three seconds will print a test page on the printer.
Pressing and holding this button for more than five seconds will reset the print server to factory
default settings.
LED status indicators – used to indicate the operational states of the print server. Refer to the LED
status light descriptions on the next page.
Ethernet Port – This port is used for connecting the print server to a 10/100Base-TX Ethernet card,
hub, router, or other wired access point for network access.
Parallel port – The parallel port is used for connecting the print server to the IEEE 1284-compliant
parallel port of your printer (parallel port models only).
USB port – The USB port is used for connecting the print server to the USB 2.0 port of your
printer. You must use a standard USB A (print server side) to B (printer side) cable (USB port
models only).
NOTE: A USB 2.0 cable must be used to take full advantage of the high-speed USB 2.0 connection.
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User’s Guide
LED Indicators
The front edge of the print server provides five Green/Orange LEDs (Light Emitting Diode) indicators for
easy monitoring. The following table defines the function of each LED.
Label Color State Status
POWER GREEN
10/100 GREEN/ORANGE
WIRELESS GREEN
USB
(USB
PORT
MODELS
ONLY)
PARALLEL
REEN/ORANGE
G
REEN/ORANGE
G
OFF
Green ON
Green Blinking
OFF
Green ON
Green Blinking
Orange ON
Orange Blinking
OFF
Green ON
Green Blinking
OFF
Green ON
Green Blinking
Orange ON
OFF
The device is not receiving power
The device is ready
Device error
No Ethernet link
100baseTX link
100baseTX data
10baseT link
10baseT data
No wireless link
Wireless link
Wireless data
No printer attached
Printer ready
Printer data
Printer error
No device ID detected from printer
(
PARALLEL
PORT
MODELS
ONLY
)
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Green ON
Green Blinking
Orange ON
Printer ready
Printer data
Printer error
User’s Guide
Pushbutton Functions
The front edge of the print server provides a momentary pushbutton that can be used to print a
test/configuration page or reset the device to factory default settings.
Action Function
Press pushbutton for > 1/8 second but < 5
Prints a test/configuration page on each connected port
seconds
Press pushbutton for > 5 seconds Resets the device configuration to factory defaults. The
unit will reinitialize itself after updating the
configuration memory.
Factory Default Settings
The TROY200 Series Print Server is shipped with a default configuration. The settings can be changed to
suit specific installation requirements via the ExtendView Utility, or other SNMP-based utilities, the
embedded Web server, or via a Telnet connection to the Print Server’s internal console. The factory
default settings can be easily restored at any time by performing a cold reset (press and hold the
pushbutton on the device for more than five seconds).
Default Settings (wired and wireless print servers)
Parameter Setting
IP Address 190.0.0.192
TCP/IP Method AUTO (BootP and DHCP are enabled)
Password access
Wireless Default Settings (wireless print servers only)
Parameter Setting
Wireless Mode Ad-Hoc (peer-to-peer)
RF Channel 11
ESSID printer (lower case)
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User’s Guide
Section 2 – Hardware Installation
Before You Begin
Before installing the print server, make sure you have installed and set up your printer as described in the
documentation that came with the printer and that your printer functions properly. TROY200 Series Print
Servers support a parallel and/or USB connection to your printer.
Hardware Installation (wired and wireless versions)
NOTE: Be sure to review the hardware requirements in the previous section to ensure you have the necessar
information before installing the print server.
1. Write down the 12-digit MAC address printed on the label located on the bottom of the print server
(for example: 004017023F96). You may need this number in order to configure the print server.
2. Mount the print server on either the printer or the desktop:
Printer mount – attach the print server to a suitable location on the side or rear of your printer by
applying an adhesive Velcro strip (provided in the printer mounting kit) to your printer and at the
top of the print server as it is to be attached to your printer.
Desktop mount – attach the adhesive rubber feet (provided in the desktop mounting kit) to the
bottom of the print server as shown below.
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