TROY Group 8100, MICR 1300, MICR 2200, MICR 2100, MICR 1200 User Manual

Font DIMM Printer and Font DIMM Kit

User’s Guide

(For use with Hewlett-Packard 1200, 1300, 1320, 2100, 2200, 2300, 4100, 4200, 4300, 8100, 8150, and 9000 Series Printers)

Document #50-70382-001 Rev. G

NOTE: For best results, view this document using Adobe Acrobat Reader 5.0 or higher.

Acknowledgements

Some of the TROY products include cryptographic software written by Eric Young ([e-mail]
The Twofish encryption/decryption source code used in the TROY MICR DIMM is provided by Crytopane.

TROY is a registered trademark. TROYmark™ and AutoProtect™ are registered trademarks of TROY Group, Inc. All rights reserved.
Microsoft Windows, PostScript, TrueType, LaserJet, and all other product names mentioned in this publication are trademarks or registered trademarks

of their respective companies.
Information and descriptions contained herein are the property of TROY Group, Inc. Such information and descriptions may not be copied,

disseminated, or distributed without the express written consent of TROY Group, Inc. This publication is subject to change without notice.
© 2003 – 2005 TROY Group, Inc.

Printed in the United States of America
January 1, 2005

)

Table of Contents

Preface

Conventions

This manual is designed and formatted for use as an online document (viewed on your computer screen). The
document contains electronic links that group the applicable information for your specific security printing
solution. The document can also be printed; however, it is recommended that you print only the pages applicable
to your security printing solution. Printing the entire document will print all the pages for all of the TROY
Security Printing Solutions covered in this manual. For best results, you must use Adobe Acrobat Reader 5.0 or
higher to view or print this document. Earlier versions of Adobe Acrobat Reader will not produce a properly
formatted document on your computer screen. Adobe Acrobat Reader 5.0 is available as a free download from
the Adobe Web site at http://www.adobe.com.

This User’s Guide uses these conventions:
Bold indicates emphasis or a minor heading.
Italic refers to a document title or is used for emphasis.
COURIER type indicates text visible on a computer screen or keys on your computer keyboard.

DISPLAY FONT indicates text visible on the printer control panel display.

The letter l is used in examples to distinguish the small letter l from the numeral 1 (one).
The character Ø is used in examples to distinguish the letter O from the numeral 0 (zero).
<Esc>, <CR>, <LF>, <FF>, etc. are control characters. Use a text editor to enter the equivalent of the character.

For example, to get <Esc> using a DOS text editor, hold down the Ctrl key; and press the [ (left square bracket)
key. Other text editors may vary.

NOTE: Notes contain important information set off from the text.

CAUTION: Caution messages appear before procedures, which, if not observed,

could result in loss of data or in damage to equipment.

WARNING: Warning messages alert you to a specific procedure or practice,

which, if not followed correctly, could cause serious personal injury.

Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70382-001 Rev. G TOC-1

Table of Contents

Section 1 – Features Overview

Introduction.........................................................................................................................................1-1

TROY Security Fonts...................................................................................................................1-1

Section 2 – Using the TROY Printer Utility

Introduction.........................................................................................................................................2-1

Menu Structure....................................................................................................................................2-1

Basic Printer Utility Operations ........................................................................................................2-2

Printing Demo Pages...........................................................................................................................2-3

Accessing Fonts Using Non-Windows Applications..................................................................2-3

Verifying Windows Font Support...............................................................................................2-3

Verifying PCL 5e Communication .............................................................................................2-5

Downloading Files to the Printer.......................................................................................................2-6

Obtaining Technical Assistance.........................................................................................................2-7

Section 3 – Using TROY Fonts

Introduction.........................................................................................................................................3-1

Accessing and Using TROY Fonts.....................................................................................................3-1

Accessing the TROY Fonts Using Windows Applications........................................................3-1

Accessing the TROY Fonts Using Non-Windows Applications...............................................3-1

Using TROY MICR Fonts...........................................................................................................3-2

Using the Convenience Amount Fonts........................................................................................3-2

Using the TROY Security Fonts..................................................................................................3-2

Using the TROY OCR Fonts.......................................................................................................3-2

Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70382-001 Rev. G TOC-2

Using the Reverse Helvetica Font ...............................................................................................3-2

Using the TROY POSTNET Font...............................................................................................3-2

Using the British Pound and Euro Symbols ..............................................................................3-2

Using Printer Fonts and Screen Fonts...............................................................................................3-3

Table of Contents

MICR Font Guidelines........................................................................................................................3-4

Font Character Mapping....................................................................................................................3-5

Determining a Character Mapping ............................................................................................3-6

Accessing Unmapped Characters ...............................................................................................3-6

Standard ASCII Character Set...................................................................................................3-7

TROY MICR E-13B 12-Point Font............................................................................................3-8

TROY MICR CMC-7 12-Point Font..........................................................................................3-9

TROY Enhanced Convenience Amount (Scalable)...................................................................3-9

TROY Large Convenience Amount 18-Point Font.................................................................3-10

TROY Small Convenience Amount 24-Point Font .................................................................3-10

TROY Security Font..................................................................................................................3-11

TROY Security Font (Spanish).................................................................................................3-11

TROY Reverse Helvetica Font..................................................................................................3-12

TROY OCR-A Font (Scalable) .................................................................................................3-13

TROY OCR-B Font (Scalable)..................................................................................................3-15

TROY UPC-A Barcode..............................................................................................................3-17

TROY UPC-E Barcode..............................................................................................................3-18

TROY EAN-8 Barcode ..............................................................................................................3-19

TROY EAN-13 Barcode ............................................................................................................3-20

TROY BC25 Barcode.................................................................................................................3-21

TROY BC39 Barcode.................................................................................................................3-22

TROY BC128 Barcode...............................................................................................................3-23

TROY POSTNET.......................................................................................................................3-24

TROY POSTNET Reverse (optional).......................................................................................3-25

International Convenience Amount Fonts......................................................................................3-26

British Large Convenience Amount Font................................................................................3-26

Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70382-001 Rev. G TOC-3

Table of Contents

French Large Convenience Amount Font.......................................................................................3-26

Italian Large Convenience Amount Font.................................................................................3-26

Spanish Large Convenience Amount Font ..............................................................................3-26

British Small Convenience Amount Font.................................................................................3-27

French Small Convenience Amount Font................................................................................3-27

Italian Small Convenience Amount Font.................................................................................3-27

Spanish Small Convenience Amount Font...............................................................................3-27

Section 4 – Troubleshooting / Error Messages

Troubleshooting by Symptom............................................................................................................4-1

Troubleshooting by Printer Control Panel Display Message..........................................................4-9

Software Uninstall Procedures.........................................................................................................4-10

Uninstall the TROY Screen Fonts ............................................................................................4-10

Uninstall the TROY Support Files............................................................................................4-10

Uninstall the TROY Printer Utility..........................................................................................4-11

Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70382-001 Rev. G TOC-4

Section 1 Features Overview

Introduction

Thank you for purchasing your TROY Font DIMM Printer or Font DIMM Kit. You have chosen the highest
quality MICR (Magnetic Ink Character Recognition) printing solution available today that offers convenience,
flexibility, and precision for printing high-quality MICR documents.

The TROY Font DIMM is designed for use in selected Hewlett-Packard LaserJet printers and features an
enhanced collection of MICR, OCR (Optical Character Recognition), and security fonts designed for printing
financial documents. The TROY Font DIMM can be added to a standard Hewlett Packard printer. Refer to the
TROY Quick-Start Guide for information on installing the TROY Font DIMM into a Hewlett-Packard printer
and for installing the necessary TROY support files.

TROY Security Fonts

Your TROY Font DIMM Printer or Font DIMM Kit includes a collection of high-quality MICR fonts (E13-B,
CMC-7) and other security fonts programmed into the TROY Font DIMM. See Section 3 – Using TROY Fonts
for more information. The TROY Security font collection includes the following fonts:

TROY Font Description

E13-B MICR Font
CMC-7 MICR Font
Enhanced Convenience Font
Large Convenience Font
Small Convenience Font
TROY Reverse Helvetica Font

British Pound and Euro Currency
Symbols

TROY Barcode and POSTNET Fonts

TROY Security Font
TROY OCR Font (type A and B)

Used to print the MICR line at the bottom of the check (United States and selected countries)
Used to print the MICR line at the bottom of the check (if your bank of deposit requires this font)
Used to print the convenience amount information on the check (this font is scalable)
Used to print the convenience amount information on the check (this font is non-scalable)
Used to print the convenience amount information on the check (this font is non-scalable)
Used to print names and addresses on the back of transparent envelope windows for use in

pressure-seal machines
Used as the British or European currency symbol for the respective country (replaces the U.S.

dollar sign). These symbols can be selected to print in the audit reports.
Used to print several types of industry-standard barcodes for a variety of uses, and also

includes a POSTNET font for printing the U.S. postal bar code that represents the 9-digit zip
code printed below the postal address

Used to print the amount information on the check (English / Spanish) (this font is scalable)
Used to print any information (names, addresses, amounts) that is to be read by automated

readers using optical character recognition (this font is scalable)

International Convenience Fonts

Used to print the convenience amount on the check in any one of five languages (available on
the TROY Security Printing Solutions CD supplied with your TROY Font DIMM Kit)

Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70382-001 Rev. G 1-1

A

Section 2 Using the TROY Printer Utility

Introduction

Menu Structure

The TROY Printer Utility is an easy-to-use Microsoft Windows-based utility designed to assist you with the
management of a TROY Font DIMM. The TROY Printer Utility allows the system administrator to perform the
following functions:

• View system information

• Print Windows Security and Barcode demonstration pages

• Print PCL Security/Barcode Font demonstration page

• Obtain technical assistance

• Access the TROY Web site for printer firmware updates, drivers, and product/supplies information.

The TROY Printer Utility is included on the TROY Font DIMM Printer and Font DIMM Kit CD supplied with
your TROY Font DIMM Printer or Font DIMM Kit. Follow the instructions in the TROY Quick-Start Guide to
install the TROY Printer Utility.

The user-friendly features of the TROY Printer Utility are conveniently grouped under three pull-down menus as
shown below. An arrow (!) next to the menu selection indicates that additional selections are available for that
menu item. It is suggested that you print out this page for use as a convenient reference when using the TROY
Printer Utility.

TROY Printer Utility Menu Tree

FILE RESOURCES HELP

Print

Windows Security Font Demo
Windows Barcode Font Demo
PCL Security/Barcode Font Demo

Download File

Install New Resources

Fonts
Macros/Forms

TROY Printer Utility Help F1
TROY on the Web
Technical Sup port
System Information
Firmware Up da te

Exit

NOTE

: The grayed-out menu items displayed in the TROY Printer Utility are for features that apply only to TROY

printers and Hewlett-Packard printers that have the TROY MICR Secure DIMM installed.

Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70382-001 Rev. G 2-1

bout

Section 2 Using the TROY Printer Utility

Basic Printer Utility Operations

TO ACCESS THE TROY PRINTER UTILITY:

1. Click on the Microsoft Windows Start button, select Programs, MICR by TROY, and then click on the
TROY Printer Utility icon. The Printer Utility main window will appear.

2. Click on the Hewlett-Packard printer you wish to manage.

TROY Printer Utility

File Resources HelpSettings

Select the printer to conf igure from th e following list:

HP 4200 PCL 5e LaserJet Printer LPT1:

Selected printer location (port):

Selected Printer Information

Admin Password

TROY Security Printing Solution

MICR Font DIMM Winspool

Windows Printer Driver

3. Select MICR Font DIMM from the TROY Security Printing Solution drop-down menu. For convenience,
this setting is saved when you exit the TROY Printer Utility. This option simplifies the TROY Printer Utility
interface by allowing access to features that are only available within your product type.

Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70382-001 Rev. G 2-2

Section 2 Using the TROY Printer Utility

Printing Demo Pages

Accessing Fonts
Using Non­Windows
Applications

Verifying Windows Font Support

The TROY Printer Utility provides the ability to generate a Windows Security Font, Windows Barcode Font, and
PCL Security/Barcode Font demonstration page. Use the Windows Security Font demonstration page if you are
using a Windows-based printing application, or use the PCL Security/Barcode Font demonstration page if you
are using a non-Windows-based printing application. Use these demonstration pages to verify the TROY
Security fonts generated by your printer.

If you are using a non-Windows application to print MICR documents, the escape sequence for each font must be
programmed into the application in order to “call” each of the selected fonts. The <Esc> character is ASCII
character number 27 (hexadecimal number 1B). Refer to Section 3 – Using TROY Fonts for the specific escape
sequence (displayed above each character map) used to call each of the TROY fonts.

To verify that the TROY Windows font support files were properly installed on your system, demonstration
documents are provided through the TROY Printer Utility in Windows that can be printed out to visually identify
all security and/or barcode fonts downloaded to the TROY printer. Make sure your TROY printer is properly
setup, powered ON, and is online before printing the Windows Security Font or Windows Barcode Font
Demonstration page(s).

TO PRINT THE WINDOWS SECURITY (MICR) FONT DEMONSTRATION PAGE:

1. From the Main Window, click on the printer you wish to manage.

2. From the Main Window, click on File, Print, and then click on Windows Security (MICR) Font Demo. The
printer will automatically print the Windows Security Font Demonstration page (see example on next page).

3. Compare the actual TROY security fonts (the actual fonts generated by your printing system) shown in the
right-hand column with the facsimile image of these fonts printed in the center column (a digitized image
designed to look exactly like the actual fonts generated by your system – see example on the next page).

If the support files were properly installed, the actual TROY security and/or barcode fonts displayed in the
right-hand column should appear identical to the facsimile fonts displayed in the center column. If the actual
fonts do not match the facsimile fonts printed on the demonstration document (fonts not printed correctly or
fonts missing on the printout), review the installation steps in this document. If further assistance is required,
contact TROY Technical Support.

Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70382-001 Rev. G 2-3

Section 2 Using the TROY Printer Utility

Verifying
Windows Font
Support (cont.)

Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70382-001 Rev. G 2-4

Section 2 Using the TROY Printer Utility

Verifying PCL 5e Communication

The PCL Security/Barcode Font demonstration page can be used to verify PCL 5e communication between the
host computer and your printer. If the PCL 5 communication between the host computer and your printer is
successful, then the selected demonstration page should print out exactly as shown in the example below.

TO PRINT THE PCL SECURITY/BARCODE FONT DEMONSTRATION PAGE:

1. From the Main Window, click on the printer you wish to access.

2. Type in the current administrator password in the password box at the bottom of the Main Window. If a
password is not set, then leave the password box blank.

3. From the Main Window, click on File, Print, and then click on PCL Security/Barcode Font Demo. The
printer will automatically print the PCL 5e Security/Barcode Font Demonstration pages (see example below).

Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70382-001 Rev. G 2-5

Section 2 Using the TROY Printer Utility

Downloading Files to the Printer

The TROY Printer Utility provides the ability to download any PCL or text file directly to the printer without
embedding additional information. A download option is provided to enhance the download file (see the
Download File window for the specific options). To include the advanced option to the download, place a
checkmark next to the option. The advanced download option is provided for advanced users only.

TO DOWNLOAD A FILE TO THE PRINTER:

1. From the Main Window, click on the printer you
wish to manage.

Download File

File Help

2. From the Main Window, click on File, and click
on Download File.

3. Enter the file name or click on Browse to locate
the desired file.

4. For advanced users: Place a checkmark next to
the download option if you wish to include the
additional data with the download file. For

normal use, it is recommended that the checkbox
be left blank.

5. Click on Download to send the file to the
printer’s memory. Click on OK to finish.

6. Click on OK to continue.

File Name:

Include Administrator and Password data to file
Include NVRAM download enter and exit data to file

Include job initialize and job exit data to file

Download

Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70382-001 Rev. G 2-6

Section 2 Using the TROY Printer Utility

Obtaining Technical Assistance

The TROY Printer Utility provides several help screens to guide you through the features and functions of your
TROY Font DIMM. TROY technical support is available to assist you with any questions concerning the setup,
operation, and maintenance of your TROY Font DIMM. Specific system information about the configuration of
your TROY product is also available through the TROY Printer Utility. You are also encouraged to visit the
TROY Web site for latest FAQs (Frequently Asked Questions), information on the latest TROY products, and for
ordering MICR toner and other printing supplies.

TO VIEW TECHNICAL SUPPORT INFORMATION:

From the Main Window, click on Help, and then click on Technical Support to view the TROY Technical
Support HTML page for telephone numbers and hours of business.

TO VIEW INFORMATION ON THE TROY WEB SITE:

From the Main Window, click on Help, and then click on TROY on the Web to access the TROY web site. Click
on the Services and Support button at the top of the web page to view the available topics. You can access the
TROY Web site directly at http://www.troygroup.com.

TO VIEW ON-SCREEN HELP FOR THE TROY PRINTER UTILITY:

From the Main Window, click on Help, and then click on TROY Printer Utility Help F1 to view the Printer
Utility help documents. You can press the F1 key at any time while using the TROY Printer Utility to access the
help screens.

TO VIEW INFORMATION ABOUT THE PRINTER UTILITY:

From the Main Window, click on Help, and then click on About to view the version level and other information
about the TROY Printer Utility.

TO VIEW SYSTEM INFORMATION:

From the Main Window, click on Help, and then click on System Information to view the version level and other
information about your computer and printer's hardware and software environment.

Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70382-001 Rev. G 2-7

Section 3 Using TROY Fonts

Introduction

Accessing and Using TROY Fonts

Accessing TROY Fonts Using Windows Applications

Accessing TROY
Fonts Using Non­Windows
Applications

Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70382-001 Rev. G 3-1

The TROY MICR E-13B and CMC-7 MICR fonts have been specifically engineered for your TROY Security
Printing Solution to ensure the highest quality MICR printing in the industry. The TROY font collection
provides seamless integration and security within your Windows-based check printing application. All TROY
fonts are permanently programmed into the TROY Font DIMM to ensure consistent high-quality MICR printing
and to prevent unauthorized use of these fonts on another printing system. Your TROY Security Printing
Solution includes the following fonts:

• TROY MICR Font (E-13B and CMC-7)

• TROY Security Font (English and Spanish)

• TROY Convenience Fonts (Enhanced, Large and Small)

• TROY Reverse Helvetica Font

• TROY OCR Fonts (type A and B)

• British Pound and Euro symbols

• TROY POSTNET and Barcode Fonts (not available for TROY 2300 Font DIMM Kits)

The following paragraphs provide some basic information for accessing and using the TROY fonts. It is
important that these fonts are kept secure to prevent unauthorized use and that the fonts remain unaltered to
ensure accurate rendering by your printer. All TROY fonts are permanently programmed into the TROY Font
DIMM and cannot be directly accessed through the printer control panel or other external means.

To access the TROY fonts in a Windows environment, you must first install the Windows printer driver for the
model of HP printer being installed. Follow the instructions in TROY Quick-Start Guide to install the printer
driver and Windows support files, enabling you to select these fonts from any Windows-based application. To
print the TROY E13-B and CMC-7 MICR fonts, your printer must be set to MICR enabled mode, and a TROY
MICR toner cartridge must be installed in the printer. Many commercial MICR check-printing applications are
pre-programmed to access the TROY MICR fonts.

If you are using a non-Windows application to print MICR documents, the escape sequence for each font must be
programmed into your check-printing application in order to “call” each of the selected fonts. The <Esc>
character is ASCII character number 27 (hexadecimal number 1B). Refer to the end of this section for each
escape sequence (displayed above each character map) used to call each TROY font.

Section 3 Using TROY Fonts

Using TROY MICR Fonts

Using the Convenience Amount Fonts

Using the TROY Security Fonts

Using the TROY OCR Fonts

Using the Reverse Helvetica Font

Using the TROY POSTNET Font

Using the British Pound and Euro Symbols

Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70382-001 Rev. G 3-2

The E-13B MICR font (TROY E-13B, TROY CMC-7) can be used for printing the MICR line in many countries,
including the United States. In some European and Latin American countries, the CMC-7 MICR font is used
instead. MICR document processing requires that the MICR characters be precise in size, shape, and spacing.
For this reason, the TROY MICR font is supplied as a TrueType font; it must not be altered by scaling or other
size manipulation. TROY can provide customer support for your MICR applications only if you use the supplied
TROY MICR fonts.

Your TROY Security Printing Solution includes a large, small and enhanced convenience amount font (TROY
ECF, TROY LCF, TROY SCF). These fonts consist of numbers with their alphabetic spellings placed directly
below the numerical character. These fonts are designed for use in the Legal Amount field only (located directly
below the Payee field). You can enter alphanumeric symbols representing the amount of the check into this field.

The TROY Security font (TROY SECURITY, TROY SECURITY SPANISH) is designed to prevent fraudulent alteration
to the Amount field on the check. The font consists of numbers with their alphabetic spellings placed directly
below the numerical character with a wavy lined pattern running through each character. These fonts are
designed for use in the Legal Amount field only (located directly below the Payee field on the check). You can
enter numeric symbols representing the amount of the check into this field. During document processing,
convenience amounts may be visually read and encoded on the check by bank personnel. In this case, a large
Security Amount font may best meet your bank’s requirements.

The TROY OCR fonts (TROY OCR-A AND TROY OCR-B) are used to print any information (names, addresses,
amounts) on the check that is to be read by automated readers using optical character recognition.

The TROY Reverse Helvetica font is used to print names and addresses on the back of transparent envelope
windows for use in pressure-seal machines.

The POSTNET (Postal Numeric Encoding Technique) font (TROY POSTNET) is used to represent the nine-digit
postal zip code below the postal address line. Using the POSTNET font on your mailing envelopes and postcards
will significantly decrease postal processing time and reduce the chance of errors when manual data entry is
required at the post office.

The British Pound and European currency symbols are used in place of the U.S. dollar sign for the respective
European country and can be selected to print in the audit reports.