TROY Group 50-70407-002A User Manual
This User’s Guide is for TROY Font Memory Card Kit users only. If you purchased a
TROY Security Printing Solutions Printer, please refer to the TROY Security Printing
Solutions User’s Guide provided on the TROY Security Printing Solutions CD.
Document #50-70407-002 Rev. A
Font Memory Card Kit
User’s Guide
(For use with Hewlett-Packard 3005 Series Printers)
Acknowledgements
Some of the TROY products include cryptographic software written by Eric Young (
The Twofish encryption/decryption source code used in the TROY Memory Card is provided by Crytopane.
TROY is a registered trademark. TROYmark™ and AutoProtect™ are registered trademarks of TROY Group, Inc. All rights re served.
Microsoft Windows, PostScript, TrueType, LaserJet, and all other product names mentioned in this publication are trademarks or registered trademarks
of their respective companies.
Information and descriptions contained herein are the property of TROY Group, Inc. Such information and descriptions may not be copied,
disseminated, or distributed without the express written consent of TROY Group, Inc. This publication is subject to change without no tice.
© 2003 – 2006 TROY Group, Inc.
Printed in the United States of America
September 22, 2006
eay@cryptsoft.com)
Table of Contents
Preface
Conventions
This manual is designed and formatted for use as an online document (viewed on your computer screen). The
document can also be printed; however, it is recommended that you print only the pages applicable to your
security printing solution. Printing the entire document will print all the pages for all of the TROY Security
Printing Solutions covered in this manual. For best results, you must use Adobe Acrobat Reader 5.0 or higher to
view or print this document. Earlier versions of Adobe Acrobat Reader will not produce a properly formatted
document on your computer screen. The latest version of Adobe Acrobat Reader is available as a free download
from the Adobe website at http://www.adobe.com.
This User’s Guide uses these conventions:
Bold indicates emphasis or a minor heading.
Italic refers to a document title or is used for emphasis.
COURIER type indicates text visible on a computer screen or keys on your computer keyboard.
DISPLAY FONT indicates text visible on the printer control panel display.
The letter l is used in examples to distinguish the small letter l from the numeral 1 (one).
The character Ø is used in examples to distinguish the letter O from the numeral 0 (zero).
<Esc>, <CR>, <LF>, <FF>, etc. are control characters. Use a text editor to enter the equivalent of the character.
For example, to get <Esc> using a DOS text editor, hold down the Ctrl key; and press the [ (left square bracket)
key. Other text editors may vary.
NOTE: Notes contain important information set off from the text.
CAUTION: Caution messages appear before procedures, which if not observed, could result in loss of data or in
damage to equipment.
WARNING: Warning messages alert you to a specific procedure or practice, which if not followed correctly, could
cause serious personal injury.
Font Memory Card Kit User’s Guide -- Document # 50-70407-002 Rev. A TOC-1
Table of Contents
Section 1 – Features Overview
Introduction.........................................................................................................................................1-1
TROY Security Fonts...................................................................................................................1-1
Section 2 – Using the TROY Printer Utility
Introduction.........................................................................................................................................2-1
Menu Structure....................................................................................................................................2-1
Basic Printer Utility Operations ........................................................................................................2-2
Printing Demo Pages...........................................................................................................................2-3
Accessing Fonts Using Non-Windows Applications..................................................................2-3
Verifying Windows Font Support...............................................................................................2-3
Verifying PCL 5e Communication .............................................................................................2-5
Downloading Files to the Printer.......................................................................................................2-6
Obtaining Technical Assistance.........................................................................................................2-7
Section 3 – Using TROY Fonts
Introduction.........................................................................................................................................3-1
Accessing and Using TROY Fonts.....................................................................................................3-1
Accessing the TROY Fonts Using Windows Applications........................................................3-1
Accessing the TROY Fonts Using Non-Windows Applications...............................................3-1
Using TROY MICR Fonts...........................................................................................................3-2
Using the Convenience Amount Fonts........................................................................................3-2
Using the TROY Security Fonts..................................................................................................3-2
Using the TROY OCR Fonts.......................................................................................................3-2
Font Memory Card Kit User’s Guide -- Document # 50-70407-002 Rev. A TOC-2
Using the Reverse Helvetica Font ...............................................................................................3-2
Using the TROY POSTNET Font...............................................................................................3-2
Using the British Pound and Euro Symbols ..............................................................................3-2
Using Printer Fonts and Screen Fonts...............................................................................................3-3
Table of Contents
MICR Font Guidelines........................................................................................................................3-4
Font Character Mapping....................................................................................................................3-5
Determining a Character Mapping ............................................................................................3-6
Accessing Unmapped Characters ...............................................................................................3-6
Standard ASCII Character Set...................................................................................................3-7
TROY MICR E-13B 12-Point Font............................................................................................3-8
TROY MICR CMC-7 12-Point Font..........................................................................................3-9
TROY Enhanced Convenience Amount (Scalable)...................................................................3-9
TROY Large Convenience Amount 18-Point Font.................................................................3-10
TROY Small Convenience Amount 24-Point Font .................................................................3-10
TROY Security Font..................................................................................................................3-11
TROY Security Font (Spanish).................................................................................................3-11
TROY Reverse Helvetica Font..................................................................................................3-12
TROY OCR-A Font (Scalable) .................................................................................................3-13
TROY OCR-B Font (Scalable)..................................................................................................3-15
TROY UPC-A Barcode..............................................................................................................3-17
TROY UPC-E Barcode..............................................................................................................3-18
TROY EAN-8 Barcode ..............................................................................................................3-19
TROY EAN-13 Barcode ............................................................................................................3-20
TROY BC25 Barcode.................................................................................................................3-21
TROY BC39 Barcode.................................................................................................................3-22
TROY BC128 Barcode...............................................................................................................3-23
TROY POSTNET.......................................................................................................................3-24
TROY POSTNET Reverse (optional).......................................................................................3-25
International Convenience Amount Fonts......................................................................................3-26
British Large Convenience Amount Font................................................................................3-26
French Large Convenience Amount Font................................................................................3-26
Font Memory Card Kit User’s Guide -- Document # 50-70407-002 Rev. A TOC-3
Table of Contents
Italian Large Convenience Amount Font.................................................................................3-26
Spanish Large Convenience Amount Font ..............................................................................3-26
British Small Convenience Amount Font.................................................................................3-27
French Small Convenience Amount Font................................................................................3-27
Italian Small Convenience Amount Font.................................................................................3-27
Spanish Small Convenience Amount Font...............................................................................3-27
Section 4 – Troubleshooting / Error Messages
Troubleshooting by Symptom............................................................................................................4-1
Troubleshooting by Printer Control Panel Display Message..........................................................4-9
Font Memory Card Kit User’s Guide -- Document # 50-70407-002 Rev. A TOC-4
Section 1 Features Overview
Introduction
Thank you for purchasing your TROY Font Memory Card Kit. You have chosen the highest quality MICR
(Magnetic Ink Character Recognition) printing solution available today that offers convenience, flexibility, and
precision for printing high-quality MICR documents.
The TROY Font Memory Card is designed for use in selected Hewlett-Packard LaserJet printers and features an
enhanced collection of MICR, OCR (Optical Character Recognition), and security fonts designed for printing
financial documents. The TROY Font Memory Card can be added to a standard Hewlett Packard printer. Refer
to the TROY Quick-Start Guide for information on installing the TROY Font Memory Card into a HewlettPackard printer and for installing the necessary TROY support files.
TROY Security Fonts
Your TROY Font Memory Card Kit includes a collection of high-quality MICR fonts (E13-B, CMC-7) and other
security fonts programmed into the TROY Font Memory Card. See Section 3 – Using TROY Fonts for more
information. The TROY Security font collection includes the following fonts:
TROY Font Description
E13-B MICR Font
CMC-7 MICR Font
Enhanced Convenience Font
Large Convenience Font
Small Convenience Font
TROY Reverse Helvetica Font
British Pound and Euro Currency
Symbols
TROY Barcode and POSTNET Fonts
TROY Security Font
TROY OCR Font (type A and B)
Used to print the MICR line at the bottom of the check (United States and selected countries)
Used to print the MICR line at the bottom of the check (if your bank of deposit requires this font)
Used to print the convenience amount information on the check (this font is scalable)
Used to print the convenience amount information on the check (this font is non-scalable)
Used to print the convenience amount information on the check (this font is non-scalable)
Used to print names and addresses on the back of transparent envelope windows for use in
pressure-seal machines
Used as the British or European currency symbol for the respective country (replaces the U.S.
dollar sign). These symbols can be selected to print in the audit reports.
Used to print several types of industry-standard barcodes for a variety of uses, and also
includes a POSTNET font for printing the U.S. postal bar code that represents the 9-digit zip
code printed below the postal address
Used to print the amount information on the check (English / Spanish) (this font is scalable)
Used to print any information (names, addresses, amounts) that is to be read by automated
readers using optical character recognition (this font is scalable)
International Convenience Fonts
Used to print the convenience amount on the check in any one of five languages (available on
the TROY Security Printing Solutions CD supplied with your TROY Font Memory Card Kit)
Font Memory Card Kit User’s Guide -- Document # 50-70407-002 Rev. A 1-1
A
Section 2 Using the TROY Printer Utility
Introduction
Menu Structure
The TROY Printer Utility is an easy-to-use Microsoft Windows-based utility designed to assist you with the
management of a TROY Font Memory Card. The TROY Printer Utility allows the system administrator to
perform the following functions:
• View system information
• Print Windows Security and Barcode demonstration pages
• Print PCL Security/Barcode Font demonstration page
• Obtain technical assistance
• Access the TROY Web site for printer firmware updates, drivers, and product/supplies information.
The TROY Printer Utility is included on the TROY Security Printing Solutions CD supplied with your TROY
Font Memory Card Kit. Follow the instructions in the TROY Font Memory Card Kit Quick-Start Guide to
install the TROY Printer Utility.
The user-friendly features of the TROY Printer Utility are conveniently grouped under three pull-down menus as
shown below. An arrow (>) next to the menu selection indicates that additional selections are available for that
menu item. It is suggested that you print out this page for use as a convenient reference when using the TROY
Printer Utility.
TROY Printer Utility Menu Tree
FILE RESOURCES HELP
Print
Windows Security Font Demo
Windows Barcode Font Demo
PCL Security/Barcode Font Demo
Install New Resources
Fonts
Macros/Forms
TROY Printer U tility Help F1
TROY on the Web
T e chni cal Sup port
System Information
Download File
Exit
Firmware Upda te
bout
NOTE: The grayed-out menu items displayed in the TROY Printer Utility are for features that apply only to TROY
printers and Hewlett-Packard printers that have the TROY MICR Secure Memory Card installed.
Font Memory Card Kit User’s Guide -- Document # 50-70407-002 Rev. A 2-1
Section 2 Using the TROY Printer Utility
Basic Printer Utility Operations
TO ACCESS THE TROY PRINTER UTILITY:
1. Click on the Microsoft Windows Start button, select Programs, MICR by TROY, and then click on the
TROY Printer Utility icon. The Printer Utility main window will appear.
2. Click on the Hewlett-Packard printer you wish to manage.
TROY Printer Utility
File Resources HelpSettings
Select the printer to conf ig ure from the following list:
HP 4250 PCL 5e LaserJet Printer LPT1:
Selected printer location (port):
Selected Print er Information
Admin Password
TROY Security Pri n ting Solution
Font Card / DIMM Winspool
Windows Printe r Driver
3. Select Font Card / DIMM from the TROY Security Printing Solution drop-down menu. For convenience,
this setting is saved when you exit the TROY Printer Utility. This option simplifies the TROY Printer Utility
interface by allowing access to features that are only available within your product type.
Font Memory Card Kit User’s Guide -- Document # 50-70407-002 Rev. A 2-2
Section 2 Using the TROY Printer Utility
Printing Demo Pages
Accessing Fonts
Using NonWindows
Applications
Verifying Windows Font Support
The TROY Printer Utility provides the ability to generate a Windows Security Font, Windows Barcode Font, and
PCL Security/Barcode Font demonstration page. Use the Windows Security Font demonstration page if you are
using a Windows-based printing application, or use the PCL Security/Barcode Font demonstration page if you
are using a non-Windows-based printing application. Use these demonstration pages to verify the TROY
Security fonts generated by your printer.
If you are using a non-Windows application to print MICR documents, the escape sequence for each font must be
programmed into the application in order to “call” each of the selected fonts. The <Esc> character is ASCII
character number 27 (hexadecimal number 1B). Refer to Section 3 – Using TROY Fonts for the specific escape
sequence (displayed above each character map) used to call each of the TROY fonts.
To verify that the TROY Windows font support files were properly installed on your system, demonstration
documents are provided through the TROY Printer Utility in Windows that can be printed out to visually identify
all security and/or barcode fonts downloaded to the TROY printer. Make sure your TROY printer is properly
setup, powered ON, and is online before printing the Windows Security Font or Windows Barcode Font
Demonstration page(s).
TO PRINT THE WINDOWS SECURITY (MICR) FONT DEMONSTRATION PAGE:
1. From the Main Window, click on the printer you wish to manage.
2. From the Main Window, click on File, Print, and then click on Windows Security (MICR) Font Demo. The
printer will automatically print the Windows Security Font Demonstration page (see example on next page).
3. Compare the actual TROY security fonts (the actual fonts generated by your printing system) shown in the
right-hand column with the facsimile image of these fonts printed in the center column (a digitized image
designed to look exactly like the actual fonts generated by your system – see example on the next page).
If the support files were properly installed, the actual TROY security and/or barcode fonts displayed in the
right-hand column should appear identical to the facsimile fonts displayed in the center column. If the actual
fonts do not match the facsimile fonts printed on the demonstration document (fonts not printed correctly or
fonts missing on the printout), review the installation steps in this document. If further assistance is required,
contact TROY Technical Support.
Font Memory Card Kit User’s Guide -- Document # 50-70407-002 Rev. A 2-3
Section 2 Using the TROY Printer Utility
Verifying Windows Font Support (cont.)
Font Memory Card Kit User’s Guide -- Document # 50-70407-002 Rev. A 2-4
Section 2 Using the TROY Printer Utility
Verifying PCL 5e Communication
The PCL Security/Barcode Font demonstration page can be used to verify PCL 5e communication between the
host computer and your printer. If the PCL 5 communication between the host computer and your printer is
successful, then the selected demonstration page should print out exactly as shown in the example below.
TO PRINT THE PCL SECURITY/BARCODE FONT DEMONSTRATION PAGE:
1. From the Main Window, click on the printer you wish to access.
2. Type in the current administrator password in the password box at the bottom of the Main Window. If a
password is not set, then leave the password box blank.
3. From the Main Window, click on File, Print, and then click on PCL Security/Barcode Font Demo. The
printer will automatically print the PCL 5e Security/Barcode Font Demonstration pages (see example below).
Font Memory Card Kit User’s Guide -- Document # 50-70407-002 Rev. A 2-5
Section 2 Using the TROY Printer Utility
Downloading Files to the Printer
The TROY Printer Utility provides the ability to download any PCL or text file directly to the printer without
embedding additional information. A download option is provided to enhance the download file (see the
Download File window for the specific options). To include the advanced option to the download, place a
checkmark next to the option. The advanced download option is provided for advanced users only.
TO DOWNLOAD A FILE TO THE PRINTER:
1. From the Main Window, click on the printer you
wish to manage.
Download File
File Help
2. From the Main Window, click on File, and click
on Download File.
3. Enter the file name or click on Browse to locate
the desired file.
4. For advanced users: Place a checkmark next to
the download option if you wish to include the
additional data with the download file. For
normal use, it is recommended that the checkbox
be left blank.
5. Click on Download to send the file to the
printer’s memory. Click on OK to finish.
6. Click on OK to continue.
File Name:
Include Administrator and Password data to file
Include NVRAM download enter and exit data to file
Include job initialize and job exit data to file
Download
Font Memory Card Kit User’s Guide -- Document # 50-70407-002 Rev. A 2-6
Section 2 Using the TROY Printer Utility
Obtaining Technical Assistance
The TROY Printer Utility provides several help screens to guide you through the features and functions of your
TROY Font Memory Card. TROY technical support is available to assist you with any questions concerning the
setup, operation, and maintenance of your TROY Font Memory Card. Specific system information about the
configuration of your TROY product is also available through the TROY Printer Utility. You are also
encouraged to visit the TROY website for latest FAQs (Frequently Asked Questions), information on the latest
TROY products, and for ordering MICR toner and other printing supplies.
TO VIEW TECHNICAL SUPPORT INFORMATION:
From the Main Window, click on Help, and then click on Technical Support to view the TROY Technical
Support HTML page for telephone numbers and hours of business.
TO VIEW INFORMATION ON THE TROY WEBSITE:
From the Main Window, click on Help, and then click on TROY on the Web to access the TROY website. Click
on the Support and Downloads button at the top of the web page to view the available topics. You can access
the TROY website directly at http://www.troygroup.com.
TO VIEW ON-SCREEN HELP FOR THE TROY PRINTER UTILITY:
From the Main Window, click on Help, and then click on TROY Printer Utility Help F1 to view the Printer
Utility help documents. You can press the F1 key at any time while using the TROY Printer Utility to access the
help screens.
TO VIEW INFORMATION ABOUT THE PRIN TER UTILITY:
From the Main Window, click on Help, and then click on About to view the version level and other information
about the TROY Printer Utility.
TO VIEW SYSTEM INFORMATION:
From the Main Window, click on Help, and then click on System Information to view the version level and other
information about your computer and printer's hardware and software environment.
Font Memory Card Kit User’s Guide -- Document # 50-70407-002 Rev. A 2-7
Section 3 Using TROY Fonts
Introduction
Accessing and Using TROY Fonts
Accessing TROY Fonts Using Windows Applications
Accessing TROY
Fonts Using NonWindows
Applications
Font Memory Card Kit User’s Guide -- Document # 50-70407-002 Rev. A 3-1
The TROY MICR E-13B and CMC-7 MICR fonts have been specifically engineered for your TROY Security
Printing Solution to ensure the highest quality MICR printing in the industry. The TROY font collection
provides seamless integration and security within your Windows-based check printing application. All TROY
fonts are permanently programmed into the TROY Font Memory Card to ensure consistent high-quality MICR
printing and to prevent unauthorized use of these fonts on another printing system. Your TROY Security
Printing Solution includes the following fonts:
• TROY MICR Font (E-13B and CMC-7)
• TROY Security Font (English and Spanish)
• TROY Convenience Fonts (Enhanced, Large, and Small)
• TROY Reverse Helvetica Font
• TROY OCR Fonts (type A and B)
• British Pound and Euro symbols
• TROY POSTNET and Barcode Fonts
The following paragraphs provide some basic information for accessing and using the TROY fonts. It is
important that these fonts are kept secure to prevent unauthorized use and that the fonts remain unaltered to
ensure accurate rendering by your printer. All TROY fonts are permanently programmed into the TROY Font
Memory Card and cannot be directly accessed through the printer control panel or other external means.
To access the TROY fonts in a Windows environment, you must first install the Windows printer driver for the
model of HP printer being installed. Follow the instructions in TROY Font Memory Card Kit Quick-Start Guide
(provided on the TROY Security Printing Solutions CD) to install the printer driver and Windows support files,
enabling you to select these fonts from any Windows-based application. To print the TROY E13-B and CMC-7
MICR fonts, your printer must be set to MICR enabled mode, and a TROY MICR toner cartridge must be
installed in the printer. Many commercial MICR check-printing applications are pre-programmed to access the
TROY MICR fonts.
If you are using a non-Windows application to print MICR documents, the escape sequence for each font must be
programmed into your check-printing application in order to “call” each of the selected fonts. The <Esc>
character is ASCII character number 27 (hexadecimal number 1B). Refer to the end of this section for each
escape sequence (displayed above each character map) used to call each TROY font.
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