TROY Group 4515, 4014 User Manual

(For use with Hewlett-Packard LaserJet 4014, 4015, and 4515 Series Printers)

Document #50-70407-003 Rev. A

Font Card Kit User’s Guide

Acknowledgements

Some of the TROY products include cryptographic software written by Eric Young (eay@cryptsoft.com) The Twofish encryption/decryption source code used in the TROY Font Card is provided by Crytopane.

Microsoft Windows, PostScript, TrueType, LaserJet, and all other product names mentioned in this publication are trademarks or registered trademarks of their respective companies.

Information and descriptions contained herein are the property of TROY Group, Inc. Such information and descriptions may not be copied, disseminated, or distributed without the express written consent of TROY Group, Inc. This publication is subject to change without notice.

Table of Contents

Preface

Conventions

This manual is designed and formatted for use as an online document (viewed on your computer screen). For best results, use Adobe Acrobat Reader 7.0 or higher to view or print this document. Using earlier versions of Adobe Acrobat Reader to view or print this document may not produce a properly formatted document on your computer screen. The latest version of Adobe Acrobat Reader is available as a free download from the Adobe website at http://www.adobe.com.

This User’s Guide uses these conventions:

Bold indicates emphasis or a minor heading.

Italic refers to a document title or is used for emphasis.

COURIER type indicates text visible on a computer screen or keys on your computer keyboard.

The letter λ is used in examples to distinguish the small letter l from the numeral 1 (one).

The character Ø is used in examples to distinguish the letter O from the numeral 0 (zero).

<Esc>, <CR>, <LF>, <FF>, etc. are control characters. Use a text editor to enter the equivalent of the character. For example, to get <Esc> using a DOS text editor, hold down the Ctrl key; and press the [ (left square bracket) key. Other text editors may vary.

NOTE: Notes contain important information set off from the text.

CAUTION: Caution messages appear before procedures, which, if not observed,

could result in loss of data or in damage to equipment.

WARNING: Warning messages alert you to a specific procedure or practice,

which, if not followed correctly, could cause serious personal injury.

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Section 1 – Features Overview

Introduction .........................................................................................................................................1-1

TROY Security Fonts...................................................................................................................1-1

Section 2 – Using the TROY Printer Utility

Introduction .........................................................................................................................................2-1

Menu Structure....................................................................................................................................2-1

Basic Printer Utility Operations ........................................................................................................2-2

Printing Demo Pages ...........................................................................................................................2-3

Accessing Fonts Using Non-Windows Applications..................................................................2-3

Verifying Windows Font Support...............................................................................................2-3

Verifying PCL 5e Communication .............................................................................................2-5

Downloading Files to the Printer .......................................................................................................2-6

Obtaining Technical Assistance .........................................................................................................2-8

Section 3 – Using TROY Fonts

Introduction .........................................................................................................................................3-1

Accessing and Using TROY Fonts .....................................................................................................3-1

Accessing the TROY Fonts Using Windows Applications........................................................3-1

Accessing the TROY Fonts Using Non-Windows Applications ...............................................3-1

Using TROY MICR Fonts ...........................................................................................................3-2

Using the Convenience Amount Fonts........................................................................................3-2

Using the TROY Security Fonts..................................................................................................3-2

Using the TROY OCR Fonts.......................................................................................................3-2

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Using the Reverse Helvetica Font ...............................................................................................3-2

Using the TROY POSTNET Font...............................................................................................3-2

Using the British Pound and Euro Symbols ..............................................................................3-2

Using Printer Fonts and Screen Fonts...............................................................................................3-3

Table of Contents

MICR Font Guidelines........................................................................................................................3-4

Font Character Mapping....................................................................................................................3-5

Determining a Character Mapping ............................................................................................3-6

Accessing Unmapped Characters ...............................................................................................3-6

Standard ASCII Character Set ...................................................................................................3-7

TROY MICR E-13B 12-Point Font ............................................................................................3-8

TROY MICR CMC-7 12-Point Font ..........................................................................................3-9

TROY Enhanced Convenience Amount (Scalable)...................................................................3-9

TROY Large Convenience Amount 18-Point Font .................................................................3-10

TROY Small Convenience Amount 24-Point Font .................................................................3-10

TROY Security Font ..................................................................................................................3-11

TROY Security Font (Spanish) .................................................................................................3-11

TROY Reverse Helvetica Font..................................................................................................3-12

TROY OCR-A Font (Scalable) .................................................................................................3-13

TROY OCR-B Font (Scalable)..................................................................................................3-15

TROY UPC-A Barcode..............................................................................................................3-17

TROY UPC-E Barcode ..............................................................................................................3-18

TROY EAN-8 Barcode ..............................................................................................................3-19

TROY EAN-13 Barcode ............................................................................................................3-20

TROY BC25 Barcode.................................................................................................................3-21

TROY BC39 Barcode.................................................................................................................3-22

TROY BC128 Barcode...............................................................................................................3-23

TROY POSTNET.......................................................................................................................3-24

TROY POSTNET Reverse (optional).......................................................................................3-25

International Convenience Amount Fonts......................................................................................3-26

British Large Convenience Amount Font ................................................................................3-26

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Table of Contents

French Large Convenience Amount Font................................................................................3-26

Italian Large Convenience Amount Font.................................................................................3-26

Spanish Large Convenience Amount Font ..............................................................................3-26

British Small Convenience Amount Font.................................................................................3-27

French Small Convenience Amount Font ................................................................................3-27

Italian Small Convenience Amount Font .................................................................................3-27

Spanish Small Convenience Amount Font...............................................................................3-27

PCL Font Collection..........................................................................................................................3-27

Section 4 – Troubleshooting / Error Messages

Troubleshooting by Symptom ............................................................................................................4-1

Software Uninstall Procedures...........................................................................................................4-9

Uninstall the TROY Screen Fonts ..............................................................................................4-9

Uninstall the TROY Support Files..............................................................................................4-9

Uninstall the TROY Printer Utility ..........................................................................................4-10

Appendix – TROY Font Card Installation

Installing the TROY Font Card ........................................................................................................A-1

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Section 1 Features Overview

Introduction

Thank you for purchasing your TROY Font Card Kit. You have chosen the highest quality MICR (Magnetic Ink Character Recognition) printing solution available today that offers convenience, flexibility, and precision for printing high-quality MICR documents.

The TROY Font Card Kit includes the TROY Font Card and a specially formulated TROY MICR toner cartridge designed to meet or exceed all ANSI MICR printing standards. The TROY Font Card features an enhanced collection of MICR, OCR, and security fonts designed for printing financial documents. The TROY Font Card can be installed in a standard HP 4014, 4015, or 4515 LaserJet printer to provide MICR printing capabilities. Each TROY Font Card is designed for a specific HP printer and is not interchangeable between printer models. Refer to the TROY Font Card Kit Quick-Start Guide for information on installing the necessary TROY support files. Refer to the Appendix in this manual for installing the TROY Font Card into a compatible HP printer.

TROY Security Fonts

Your TROY Font Card Kit includes a collection of high-quality MICR fonts (E13-B, CMC-7) and other security fonts programmed into the TROY Font Card. See Section 3 – Using TROY Fonts for more information. The TROY Security font collection includes the following fonts:

TROY Font Description

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E13-B MICR Font

CMC-7 MICR Font

Enhanced Convenience Font

Large Convenience Font

Small Convenience Font

TROY Reverse Helvetica Font

British Pound and Euro Currency Symbols

TROY Barcode and POSTNET Fonts

TROY Security Font

TROY OCR Font (type A and B)

International Convenience Fonts

Used to print the MICR line at the bottom of the check (United States and selected countries)

Used to print the MICR line at the bottom of the check (if your bank of deposit requires this font)

Used to print the convenience amount information on the check (this font is scalable)

Used to print the convenience amount information on the check (this font is non-scalable)

Used to print names and addresses on the back of transparent envelope windows for use in pressure-seal machines

Used as the British or European currency symbol for the respective country (replaces the U.S. dollar sign). These symbols can be selected to print in the audit reports. The decimal point or comma (default) can be selected.

Used to print several types of industry-standard barcodes for a variety of uses, and also includes a POSTNET font for printing the U.S. postal bar code that represents the 9-digit zip code printed below the postal address

Used to print the amount information on the check (English / Spanish) (this font is scalable)

Used to print any information (names, addresses, amounts) that is to be read by automated readers using optical character recognition (this font is scalable)

Used to print the convenience amount on the check in any one of five languages (available on the TROY Security Printing Solutions CD supplied with your TROY Font DIMM Kit)

Section 2 Using the TROY Printer Utility

Introduction

Menu Structure

The TROY Printer Utility is an easy-to-use Microsoft Windows-based utility designed to assist you with the management of a TROY Font Card. The TROY Printer Utility allows the system administrator to perform the following functions:

• View system information

• Print Windows Security and Barcode demonstration pages

• Print PCL Security/Barcode Font demonstration page

• Obtain technical assistance

• Access the TROY Web site for printer firmware updates, drivers, and product/supplies information.

The TROY Printer Utility is included on the TROY Font Card Kit CD supplied with your TROY Font Card Kit. Follow the instructions in the TROY Font Card Kit Quick-Start Guide to install the TROY Printer Utility.

The user-friendly features of the TROY Printer Utility are conveniently grouped under three pull-down menus as shown below. An arrow () next to the menu selection indicates that additional selections are available for that menu item. It is suggested that you print out this page for use as a convenient reference when using the TROY Printer Utility.

TROY Printer Utility Menu Tree

FILE RESOURCES HELP

Windows Security Font Demo Windows Barcode Font Demo PCL Security/Barcode Font Demo

Download File

Install New Resources

Fonts Macros/Forms

TROY Printer Utility Help F1

TROY on the Web

Technical Support

System Information

Firmware Update

Exit

NOTE

: The grayed-out menu items displayed in the TROY Printer Utility menus are for features that apply only to

TROY printers and Hewlett-Packard printers that have the TROY MICR Secure DIMM installed.

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bout

Section 2 Using the TROY Printer Utility

Basic Printer Utility Operations

TO ACCESS THE TROY PRINTER UTILITY:

1. Click on the Microsoft Windows Start button, select Programs, MICR by TROY, and then click on the

TROY Printer Utility icon. The Printer Utility main window will appear.

2. Click on the Hewlett-Packard printer you wish to manage.

TROY Printer U tility

File Resource s HelpSetti ngs

Select the printer to configure from the following list:

HP 4515 PCL 5e LaserJet Printer USB Virtual Printer Port

Selected Pri nter In formation

Admin Passw ord

TROY Se curit y Printing Solutio n

MICR Font Card Winspool

Selected printer location (port):

Windows Printer Driver

3. Select MICR Font Card from the TROY Security Printing Solution drop-down menu. For convenience, this

setting is saved when you exit the TROY Printer Utility. This option simplifies the TROY Printer Utility interface by allowing access to features that are only available within your product type.

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Section 2 Using the TROY Printer Utility

Printing Demo Pages

Accessing Fonts Using NonWindows Applications

Verifying Windows Font Support

The TROY Printer Utility provides the ability to generate a Windows Security Font, Windows Barcode Font, and PCL Security/Barcode Font demonstration page. Use the Windows Security Font demonstration page if you are using a Windows-based printing application, or use the PCL Security/Barcode Font demonstration page if you are using a non-Windows-based printing application. Use these demonstration pages to verify the TROY Security fonts generated by your printer.

If you are using a non-Windows application to print MICR documents, the escape sequence for each font must be programmed into the application in order to “call” each of the selected fonts. The <Esc> character is ASCII character number 27 (hexadecimal number 1B). Refer to Section 3 – Using TROY Fonts for the specific escape sequence (displayed above each character map) used to call each of the TROY fonts.

To verify that the TROY Windows font support files were properly installed on your system, demonstration documents are provided through the TROY Printer Utility in Windows that can be printed out to visually identify all security and/or barcode fonts downloaded to the TROY printer. Make sure your TROY printer is properly setup, powered ON, and is online before printing the Windows Security Font or Windows Barcode Font Demonstration page(s).

TO PRINT THE WINDOWS SECURITY (MICR) FONT DEMONSTRATION PAGE:

1. From the Main Window, click on the printer you wish to manage.

2. From the Main Window, click on File, Print, and then click on Windows Security (MICR) Font Demo. The

printer will automatically print the Windows Security Font Demonstration page (see example on next page).

3. Compare the actual TROY security fonts (the actual fonts generated by your printing system) shown in the

right-hand column with the facsimile image of these fonts printed in the center column (a digitized image designed to look exactly like the actual fonts generated by your system – see example on the next page).

If the support files were properly installed, the actual TROY security and/or barcode fonts displayed in the right-hand column should appear identical to the facsimile fonts displayed in the center column. If the actual fonts do not match the facsimile fonts printed on the demonstration document (fonts not printed correctly or fonts missing on the printout), review the installation steps in this document. If further assistance is required, contact TROY Technical Support.

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Section 2 Using the TROY Printer Utility

Verifying Windows Font Support (cont.)

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Section 2 Using the TROY Printer Utility

Verifying PCL 5e Communication

The PCL Security/Barcode Font demonstration page can be used to verify PCL 5e communication between the host computer and your printer. If the PCL 5 communication between the host computer and your printer is successful, then the selected demonstration page should print out exactly as shown in the example below.

TO PRINT THE PCL SECURITY/BARCODE FONT DEMONSTRATION PAGE:

1. From the Main Window, click on the printer you wish to access.

2. Type in the current administrator password in the password box at the bottom of the Main Window. If a

password is not set, then leave the password box blank.

3. From the Main Window, click on File, Print, and then click on PCL Security/Barcode Font Demo. The

printer will automatically print the PCL 5e Security/Barcode Font Demonstration pages (see example below).

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Section 2 Using the TROY Printer Utility

Downloading Files to the Printer

The TROY Printer Utility provides the ability to download any PCL or text file directly to the printer without embedding additional information. A download option is provided to enhance the download file (see the Download File window for the specific option). To include the advanced option to the download, place a checkmark next to the option. The advanced download option is provided for advanced users only.

TO DOWNLOAD A FILE TO THE PRINTER:

1. From the Main Window, click on the printer you

wish to manage.

Download File

File Help

2. From the Main Window, click on File, and click on

Download File.

3. Enter the file name or click on Browse to locate the

desired file.

4. For advanced users: Place a checkmark next to the

download option if you wish to include the additional data with the download file. For normal use, it is recommended that the checkbox be left blank.

5. Click on Download to send the file to the printer’s

memory. Click on OK to finish.

6. Click on OK to continue.

File Name:

Include Administrator and Password data to file

Include NVRAM download enter and exit data to file

Include job initialize and job exit data to file

Download

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Section 2 Using the TROY Printer Utility

Downloading Files to the Printer (cont.)

The multiple download feature allows you to specify the number of times to download a single file to the printer without having to repetitively initiate the download process and respond to confirmation prompts. The multiple download feature is useful for testing purposes. To include the advanced option to the download, place a checkmark next to the option. The advanced download option is provided for advanced users only.

TO REPEATEDLY DOWNLOAD OF A FILE TO THE PRINTER:

1. From the Main Window, click on the printer you wish

to manage.

2. Type in the current administrator password in the

password box at the bottom of the Main Window. If a password is not set, then leave the password box blank.

3. From the Main Window, click on File, and click on

Multiple Download.

4. Enter the file name or click on Browse to locate the

desired file.

5. For advanced users: Place a checkmark next to the

download option if you wish to include the additional data with the download file. For normal use, it is recommended that the checkbox be left blank.

6. Enter the number of times to download the file (the default is 5), and then click on Download to send the file

to the printer’s flash-file memory multiple times. Multiple downloads can be specified from 0 to 5000. Click on OK to finish.

7. Click on OK to continue.

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Section 2 Using the TROY Printer Utility

Obtaining Technical Assistance

The TROY Printer Utility provides several help screens to guide you through the features and functions of your TROY Font Card. TROY technical support is available to assist you with any questions concerning the setup, operation, and maintenance of your TROY Font Card. Specific system information about the configuration of your TROY product is also available through the TROY Printer Utility. You are also encouraged to visit the TROY web site for latest FAQs (Frequently Asked Questions), information on the latest TROY products, and for ordering MICR toner and other printing supplies.

TO VIEW TECHNICAL SUPPORT INFORMATION:

From the Main Window, click on Help, and then click on Technical Support to view the TROY Technical Support HTML page for telephone numbers and hours of business.

TO VIEW INFORMATION ON THE TROY WEB SITE:

From the Main Window, click on Help, and then click on TROY on the Web to access the TROY web site. Click on the Services and Support button at the top of the web page to view the available topics. You can access the TROY web site directly at http://www.troygroup.com.

TO VIEW ON-SCREEN HELP FOR THE TROY PRINTER UTILITY:

From the Main Window, click on Help, and then click on TROY Printer Utility Help F1 to view the Printer Utility help documents. You can press the F1 key at any time while using the TROY Printer Utility to access the help screens.

TO VIEW INFORMATION ABOUT THE PRINTER UTILITY:

From the Main Window, click on Help, and then click on About to view the version level and other information about the TROY Printer Utility.

TO VIEW SYSTEM INFORMATION:

From the Main Window, click on Help, and then click on System Information to view the version level and other information about your computer and printer's hardware and software environment.

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Section 3 Using TROY Fonts

Introduction

Accessing and Using TROY Fonts

Accessing TROY Fonts Using Windows Applications

Accessing TROY Fonts Using NonWindows Applications

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The TROY MICR E-13B and CMC-7 MICR fonts have been specifically engineered for your TROY Security Printing Solution to ensure the highest quality MICR printing in the industry. The TROY font collection provides seamless integration and security within your Windows-based check printing application. All TROY fonts are permanently programmed into the TROY Font Card to ensure consistent high-quality MICR printing and to prevent unauthorized use of these fonts on another printing system. Your TROY Security Printing Solution includes the following fonts:

• TROY MICR Font (E-13B and CMC-7)

• TROY Security Font (English and Spanish)

• TROY Convenience Fonts (Enhanced, Large and Small)

• TROY Reverse Helvetica Font

• TROY OCR Fonts (type A and B)

• British Pound and Euro symbols

• TROY POSTNET and Barcode Fonts (not available for TROY 2300 Font DIMM Kits)

The following paragraphs provide some basic information for accessing and using the TROY fonts. It is important that these fonts are kept secure to prevent unauthorized use and that the fonts remain unaltered to ensure accurate rendering by your printer. All TROY fonts are permanently programmed into the TROY Font Card and cannot be directly accessed through external means.

To access the TROY fonts in a Windows environment, you must first install the Windows printer driver for your HP 4014, 4015, or 4515 LaserJet printer. Follow the instructions in TROY Font Card Kit Quick-Start Guide to install the printer driver and Windows support files, enabling you to select these fonts from any Windows-based application. To print the TROY E13-B and CMC-7 MICR fonts, your printer must be set to MICR enabled mode, and a TROY MICR toner cartridge must be installed in the printer. Many commercial MICR checkprinting applications are pre-programmed to access the TROY MICR fonts.

If you are using a non-Windows application to print MICR documents, the escape sequence for each font must be programmed into your check-printing application in order to “call” each of the selected fonts. The <Esc> character is ASCII character number 27 (hexadecimal number 1B). Refer to the end of this section for each escape sequence (displayed above each character map) used to call each TROY font.

Section 3 Using TROY Fonts

Using the TROY E-13B MICR Font

Using the TROY CMC-7 MICR Font

Using the Convenience Amount Fonts

Using the TROY Security Font

Using the TROY OCR Fonts

Using the Reverse Helvetica Font

Using the TROY POSTNET Font

Using the British Pound and Euro Symbols

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The E-13B MICR font (TROY E-13B) can be used for printing the MICR line in many countries, including the United States. In some European and Latin American countries, the CMC-7 MICR font is used instead. TROY can provide customer support for your MICR applications only if you use the supplied TROY MICR fonts.

The CMC-7 MICR font (TROY CMC-7) can be used for printing the MICR line in many countries, including some European and Latin American countries. TROY can provide customer support for your MICR applications only if you use the supplied TROY MICR fonts.

Your TROY Security Printing Solution includes a large, small and enhanced convenience amount font (TROY ECF, TROY LCF, TROY SCF). These fonts consist of numbers with their alphabetic spellings placed directly below the numerical character. These fonts are designed for use in the Legal Amount field only (located directly below the Payee field). You can enter alphanumeric symbols representing the amount of the check into this field.

The TROY Security font (TROY SECURITY, TROY SECURITY SPANISH) is designed to prevent fraudulent alteration to the Amount field on the check. The font consists of numbers with their alphabetic spellings placed directly below the numerical character with a wavy lined pattern running through each character. These fonts are designed for use in the Legal Amount field only (located directly below the Payee field on the check). You can enter numeric symbols representing the amount of the check into this field. During document processing, convenience amounts may be visually read and encoded on the check by bank personnel. In this case, a large Convenience Amount font may best meet your bank’s requirements.

The TROY OCR fonts (TROY OCR-A AND TROY OCR-B) are used to print any information (names, addresses, amounts) on the check that is to be read by automated readers using optical character recognition.

The TROY Reverse Helvetica font is used to print names and addresses on the back of transparent envelope windows for use in pressure-seal machines.

The POSTNET (Postal Numeric Encoding Technique) font (TROY POSTNET) is used to represent the nine-digit postal zip code below the postal address line. Using the POSTNET font on your mailing envelopes and postcards will significantly decrease postal processing time and reduce the chance of errors when manual data entry is required at the post office.

The British Pound and European currency symbols are used in place of the U.S. dollar sign for the respective European country and can be selected to print in the audit reports. A decimal point or comma can be selected for use with these currency symbols.

Section 3 Using TROY Fonts

Using Printer Fonts and Screen Fonts

In addition to the TROY printer fonts that are permanently programmed into the TROY Font Card, the TROY screen fonts have been developed for screen display use only as a visual reference and for making positional adjustments to the MICR line. The TROY screen fonts display differently than the actual printer fonts in order to prevent unauthorized printing using the MICR screen fonts on other Windows-installed printers.

If the E-13B MICR screen font is used for printing, the inversely printed (white characters on a black background) MICR screen font will not be readable by the bank reader/sorter machines. The uniquely displayed screen fonts ensure that the MICR font printed on your MICR documents is generated by the TROY Font Card and not by the Windows operating system using the resident TrueType™ font. The TROY screen fonts are provided on the TROY Font Card Kit CD supplied with your TROY product.

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