TROY Group 3005 Quick-Start Guide

Font Memory Card Kits Quick-Start Guide
READ ME FIRST
Installation Instructions for
TROY Font Memory Card Kits
(For use with Hewlett-Packard LaserJet 3005 Printers)
IMPORTANT: Before installing the TROY Font Memory Card, you must verify the firmware version
of your HP printer to ensure it is compatible with your TROY Font Memory Card.
Introduction
Use the TROY Font Memory Card Kit CD to install the required Hewlett-Packard LaserJet printer drivers and TROY support files. To ensure successful installation of your TROY Font Memory Card product, perform the following steps in sequential order. The documentation and installation files contained on the TROY Security Printing Solutions CD will be needed in the event that your printer is reinstalled in a new location or after service has been performed.
Package Contents
TROY Font Memory Card
TROY Security Printing Solutions CD
TROY Security Printing Solutions Information Sheet
TROY Software License Agreement
TROY MICR Document Template
TROY Font Memory Card Kit User’s Guide (provided in PDF format on the CD)
TROY Font Card Installation Guide (provided in PDF format on the CD)
TROY MICR Basics Handbook (provided in PDF format on the CD)
TROY Font Memory Card Quick-Start Guide (this document)
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Font Memory Card Kits Quick-Start Guide
STEP 1: Verify the HP Printer Firmware Version
Your HP printer’s firmware must be at the specified firmware version level or higher to ensure compatibility with your TROY Font Memory Card. In the event that you need to update your printer’s firmware, the firmware update files and instructions are available for download from the HP web site.
1. Print an HP configuration page by performing the following steps (Do NOT install the font memory card):
Ensure the printer is powered on and the printer control panel displays READY.
From the printer control panel, press the button, and then use the W button to select the
INFORMATION menu.
Press the button, and then use the W button to select the PRINT CONFIGURATION menu.
Press the press the button again to print the HP configuration page.
2. Look for the ‘Firmware Datecode’ in the ‘Printer Information’ section of the HP configuration
page (see example below) and compare it to the firmware datecode listed in the table below. If your HP printer’s firmware datecode is older firmware must be updated. If your HP printer requires a firmware update, refer to firmware update instructions at the end of this document. Otherwise, proceed to STEP 2 to install the font memory card.
than the specified version listed in the table below, then the printer’s
Example:
Firmware Datecode: 20040902 08.107.0
Printer Model Firmware Datecode
HP 2420 20040902 08.107.0 HP 2430 20040902 08.107.0 HP 3005 20061031 02.037.0 HP 4250 20040902 08.007.0 HP 4350 20040902 08.007.0 HP 9050 20041223 08.101.1
STEP 2: Install the TROY MICR Toner Cartridge and TROY Font Card
1. Be sure to install a TROY MICR toner cartridge (purchased separately from TROY) in the same manner
as described for the standard Hewlett-Packard toner cartridge (refer to your Hewlett-Packard Getting Started Guide for details). A MICR toner cartridge must MICR documents. For best results, TROY MICR toner cartridges are recommended. TROY’s high­quality MICR toner is specifically designed for the MICR fonts on your TROY Font Memory Card.
be installed in your printer in order to print
2. Install the TROY Font Memory Card (supplied with your TROY Font Memory Card Kit) by using the
TROY Font Card Installation Guide provided in PDF format on the TROY Security Printing Solutions CD. The TROY Font Card must
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be installed before proceeding to Step #3 on the next page.
Font Memory Card Kits Quick-Start Guide
STEP 3: Install the HP PCL 5e Printer Driver for Microsoft
NOTE: Use only the TROY Security Printing Solutions CD to install the Hewlett-Packard PCL 5e
printer driver designated for your Hewlett-Packard printer. Some software screens may differ slightly in appearance between operating systems.
NOTE: Some HP PCL 5e printer drivers do not support TROY MICR features; therefore, the
printer driver you are instructed to install may not correspond to your printer model. Some of the steps listed below may differ slightly depending on your operating system.
®
Windows™
1. Close all applications before installing the HP PCL 5e printer driver.
2. Insert the TROY Security Printing Solutions CD (p/n 93-20319-001A) into your computer CD drive.
3. Before beginning the installation process, you will need to know the operating system you are using on your
computer. If you already know the operating system you are using, proceed directly to step #4. If you are not sure, right-click on My Computer (located on the Windows desktop), and then click on Properties to view the type of operating system installed on your computer.
4. From the Start menu, click on Settings, and then click on Printers.
5. Double-click on Add Printer, click on Next, choose Local Printer, and then click on Next. If you are using
Windows 2000/XP, skip down to Step 12, and then proceed with Steps 6 through 11.
6. From the Add Printer Wizard window, click on Have Disk.
7. From the Install From Disk window, click on Browse.
8. From the Open window, click on the down-arrow in the Drives box to select the CD-ROM drive on your
computer.
9. Double-click on the appropriate folder for the operating system you are using (e.g., Win98, etc.).
10. Double-click on the appropriate subfolder for the model printer you are using (e.g., 4250, 9050). If
applicable for your model of printer, be sure to select either the USB or standard parallel (LPT1) printer. Click on OK to close the Open window, and then click on OK to close the Install From Disk window.
11. Select the appropriate printer driver for you printer model, and then click on Next to continue the driver
installation. You will be given the choice to either replace or keep the existing driver. It is recommended that you always replace the existing driver. Click on Next to continue. If you are using Windows 2000/XP, skip down to Step 13.
12. Select the appropriate printer port from the displayed list (usually LPT1), and then click on Next to
continue. If you are using Windows 2000/XP, go back and perform Steps 6 through 11 to complete the driver installation. Otherwise, for Windows 98SE/ME operating systems, the printer name will be highlighted.
13. For easy printer identification, it is recommended that you change the highlighted Hewlett-Packard printer
name to the name of the TROY printer you are installing (e.g., TROY MICR 4250 Secure EX Printer) by typing over the highlighted printer name. If you want to use this printer as your default printer, be sure to select this printer as the default printer. If you are using Windows 2000/XP, choose to either share or not to share your printer over the network.
14. Click on Yes to print a test page to verify that your printer driver was installed correctly, and then click on
Next to continue.
15. Click on Finish to complete the installation. The printer driver installation will proceed automatically and
add the printer icon to the printer folder.
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Font Memory Card Kits Quick-Start Guide
STEP 4: Install the TROY
NOTE: The Hewlett-Packard PCL 5e printer driver must be installed on the host computer prior to loading the
TROY support files (refer to STEP 2 on the previous page).
Support Files for Microsoft® Windows
The TROY metrics file contains the required escape sequences that are used to “call” the T ROY security and/or optional barcode fonts installed in your TROY Security Printing Solution (via the TROY Font Memory Card). When properly installed, the TROY metrics file will be associated with the PCL 5e printer driver used by your Hewlett-Packard printer to enable printing of the actual fonts installed in the printer. By associating the metrics file with the printer driver, the TROY TrueType screen fonts will be automatically replaced with the actual TROY fonts at print time. If the TROY metrics file is not properly installed, then the TROY TrueType screen fonts will print instead of the actual TROY installed printer fonts.
Install the TROY Metrics File for Windows™ 98SE, ME Operating Systems
1. Close all applications before installing the TROY Font support files.
2. Insert the TROY Security Printing Solutions CD into your computer CD-ROM drive.
3. From the Microsoft Windows Start menu, click on Settings, and then click on Printers.
4. Right-click on your TROY Security Printing Solutions printer icon, and then click on Properties from
the pull-down menu. If multiple printers are installed, make sure the correct printer icon is selected that corresponds to your TROY Security Printing Solutions printer.
5. Click on the Configure tab located at the top of the Properties window.
6. Within the Other Options category, click on the More button. Some printer driver versions may not
display the Other Options category. If this is the case, simply skip to the next step.
7. Within the Fonts category, place a check mark in the Font Cards checkbox, and then click on the
Configure button (with some printer driver software versions, the Configure button may already be “clicked”). A new window will open labeled Configure Font Cards.
8. Click on the Add button to open the Add Font Card window.
9. Click on the Browse button to open a Windows Explorer-style window. Click on the down-arrow in the
Drives box to select the CD-ROM drive on your computer. Double-click on the Support Files folder from the list of folders, double-click on the HPD Files folder, and then double-click on the Domestic folder. For international products, double-click on the International folder.
10. Click on the file (located in the left-hand window) named TroySEC.hpd or TroySECINTL.hpd (for
International customers), and then click on Open or OK (the displayed window may vary depending on the operating system being used). With some printer drivers, the Add Font Card window will appear. If this window appears, click on OK to close the window.
11. Within the Configure Font Cards window, verify the installation by clicking on the Font Card Name:
TROY Security Font Collection
or TROY International Security Font Collection listed under Installed
Font Cards. Within the Fonts list, the TROY E-13B (enabled) along with other TROY fonts will be displayed.
12. Repeat Steps 9 through 11 to install the barcode fonts. Double-click on the Support Files folder, the
HPD Files folder, and the Barcode folder, and then select the TroyBAR.hpd file. Verify the installation by clicking on the Font Card Name: TROY Barcode Font Collection
listed under Installed Font Cards.
Within the Fonts list, the TROY barcode fonts will be displayed.
13. Close all remaining open windows. Please refer to the TROY Font Memory Card Kit User’s Guide,
Section 3 – Using TROY Fonts before using the installed fonts.
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Font Memory Card Kits Quick-Start Guide
Install the TROY Screen Fonts for Windows™ 98SE, ME Operating Systems
In addition to the TROY printer fonts that are permanently programmed into your TROY Font Memory Card, the TROY screen fonts have been developed for display use only as a visual reference and for making positional adjustments to the MICR line. The TROY screen fonts display differently than the actual printer fonts to prevent unauthorized printing using the MICR screen fonts on other Windows-installed printers.
If the E-13B MICR screen font is used for printing, the inversely printed (white characters on black background) MICR screen font will not be readable by the bank reader/sorter machines. The uniquely displayed screen fonts ensure that the MICR font printed on your MICR documents is generated by a TROY Security Printing Solution and not
from a Windows TrueType™ screen font. The TROY screen fonts are
provided on the TROY Security Printing Solutions CD supplied with your TROY Font Memory Card Kit.
NOTE: Windows 2000/XP operating systems do not require installation of the TROY screen fonts.
1. Close all applications before installing the TROY support files.
2. Insert the TROY Security Printing Solutions CD into your computer CD-ROM drive.
3. From the Start menu, click on Settings, and then click on Control Panel.
4. Double-click on the Fonts folder icon.
5. Click on File, and then click on Install New Font… A new window labeled Add Fonts will open and
then a Windows Explorer-style window will open.
6. Click on the down-arrow in the Drives box to select the CD-ROM drive on your computer. Double-
click on the Support Files folder from the list of folders, double-click on the HPD Files folder, and then double-click on the Domestic folder. For international products, double-click on the International folder.
7. A list of TROY fonts will be listed within the List of Fonts section. Click on Select All to highlight all
available fonts, and then click on OK. A processing window may appear while the installation process proceeds. Individual fonts may be selected if all the fonts are not needed.
8. Repeat Steps 5 through 7 to install the barcode screen fonts. Double-click on the Support Files folder,
double-click on the HPD Files folder, and then double-click on the Barcode folder. Within the List of Fonts section, click on Select All to highlight all available barcode screen fonts, and then click on OK. A processing window may appear while the installation process proceeds.
9. Close all remaining open windows. The TROY screen fonts are now installed.
NOTE: For International customers, the International numeric fonts are not resident on the TROY
Font Memory Card. These fonts are located on the TROY Security Printing Solutions CD in the “\Support Files\HPD Files\International\Fonts” folder and can be added to the TROY Font Card using the TROY Printer Utility – Download Soft Fonts Option. These fonts are designed as non-scalable bitmapped fonts.
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Font Memory Card Kits Quick-Start Guide
Install the TROY Metrics File for Windows™ 2000, XP, Server 2003 Operating Systems
1. Close all applications before installing the TROY Font support files.
2. Insert the TROY Security Printing Solutions CD into your computer CD-ROM drive.
3. From the Microsoft Windows Start menu, click on Settings, and then click on Printers.
4. Right-click on your TROY Security Printing Solution icon, and then click on Properties from the pull-
down menu. If multiple printers are installed, make sure the correct printer icon is selected that corresponds to your TROY Security Printing Solutions printer.
5. Click on the Device Settings tab located at the top of the Properties window.
6. Click on External Font (under the Font Substitution Table category), and then click on the Properties
button.
7. Click on the Browse button to open the drive selection window. Double-click on the appropriate drive
letter to select the CD-ROM drive on your computer.
8. Double-click on the Support Files folder from the list of folders, double-click on the PCM Files folder,
double-click on the Domestic folder, and then click on OK to close the drive selection window. For international products, double-click on the International folder.
9. Use the SHIFT key to select all the fonts located in the left-hand window named TROY Auto-Protect,
TROY PCM7, etc., and then click on Add to add those fonts. If you want to add an individual font, just highlight that specific font name and click on the Add button. All the added fonts should be displayed in the right-hand window.
NOTE: If the barcode option was purchased, repeat Steps 8 through 10. Choose the TROY Barcode PCM
file from the Barcode folder.
10. Close all remaining open windows. Please refer to the TROY Font Memory Card Kit User’s Guide,
Section 3 – Using TROY Fonts before using the installed fonts.
NOTE: Windows 2000/XP operating systems do not require installation of the TROY screen fonts.
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Font Memory Card Kits Quick-Start Guide
STEP 5: Install the TROY
Software for Microsoft® Windows
Install the TROY Printer Utility for Windows™ 98, ME, 2000, XP, Server 2003
The TROY Printer Utility provides useful functions for testing your TROY Security Printing Solution through Microsoft allowing access to any printer installed in the Windows environment. The printer connection may be local, network, or direct network connected. The TROY Printer Utility should be installed on the administrator’s computer only. Some of the features of the TROY Printer Utility are provided for special applications and may not be intended for general use. Refer to the TROY Font Memory Card Kit User’s Guide, Section 2 – Using the TROY Printer Utility for more information.
1. Close all applications before installing the TROY Printer Utility application.
2. Insert the TROY Security Printing Solutions CD into your CD-ROM drive.
3. From the Start menu, click on Run, and then click on Browse.
4. Click on the down-arrow in the Look In box at the top of the window, and then click on the drive letter
designated for the CD-ROM drive on your computer.
5. Double-click on the TROY Printer Utility folder.
6. Click on the file named setup.exe, click on Open, and then click on OK to start the installation process.
Follow the screen prompts to complete the installation.
®
Windows™. This utility takes advantage of the Windows-installed printer collection,
NOTE: The TROY Printer Utility can be removed using the uninstall procedures located in Section 4 of the
TROY Font Memory Card Kit User’s Guide.
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Font Memory Card Kits Quick-Start Guide
STEP 6: Test the TROY Font Support for Microsoft
®
Windows™
To verify that the TROY Windows font support files were properly installed on your system, demonstration documents are provided through the TROY Printer Utility in Windows that can be printed out to visually identify all security and/or barcode fonts downloaded to your printer. Make sure your printer is properly setup, powered ON, and is online before printing the Windows Security Font and/or Windows Barcode Font Demonstration page(s).
TO PRINT THE TROY SECURITY FONT / BARCODE FONT DEMONSTRATION PAGE(S):
1. From the TROY Printer Utility
Main Window, click on the printer you wish to manage, and then verify that the correct TROY Security Printing Solution is selected from the drop-down list at the bottom of the window.
2. From the Main Window, click
on File, Print, and click on
Windows Security (MICR) Font Demo. The printer will
automatically print the Windows Security Font Demonstration page.
TROY Printer Utility
File Resources HelpSettings
Select the printer to configure from the following list:
HP 4250 PCL 5e LaserJet Printer LPT1:
Selected Printer Information
Admin Password
TROY Security Printing Solution
MICR Font Memory Card Winspool
Selected printer location (port):
Windows Printer Driver
3. Compare the actual TROY security fonts (the actual fonts generated by your printing system) shown in the
right-hand column with the facsimile image of these fonts printed in the center column (a digitized image designed to look exactly like the actual fonts correctly generated by your system – refer to the example shown on the next page).
If the support files were properly installed, the actual TROY security and/or barcode fonts displayed in the right-hand column should appear identical to the facsimile fonts displayed in the center column. If the actual fonts do not match the facsimile fonts printed on the demonstration document (fonts not printed correctly or fonts missing on the printout), review the installation steps in this document. If further assistance is required, contact TROY Technical Support.
Accessing TROY Fonts Using Non-Windows Applications
If you are using a non-Windows application to print MICR documents, the escape sequence for each font must be programmed into the application in order to “call” each of the selected fonts. The <Esc> character is ASCII character number 27 (hexadecimal number 1B). Refer to Section 3 – Using TROY Fonts in the TROY Font Memory Card Kit User’s Guide for the specific escape sequence used to call each TROY font.
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Font Memory Card Kits Quick-Start Guide
TROY Security Font Demonstration Page (not to scale)
NOTE: The TROY Microprint Font is not supported for the TROY Font Memory Card.
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Font Memory Card Kits Quick-Start Guide
Obtaining Technical Assistance
The TROY Printer Utility provides several help screens to guide you through the available features and functions of your TROY Security Printing Solution. TROY technical support is available to assist you with any questions concerning the setup, operation and maintenance of your Security Printing Solution. Specific system information about your TROY product configuration is available through the TROY Printer Utility. You are also encouraged to visit the TROY web site for the latest FAQs (Frequently Asked Questions), information on the latest TROY products, or for ordering MICR toner and other printing supplies.
TO VIEW TECHNICAL SUPPORT INFORMATION:
From the Main Window, click on Help, and then click on Technical Support to view the TROY Technical Support HTML page for telephone numbers and hours of business.
TO VIEW INFORMATION ON THE TROY WEBSITE:
From the Main Window, click on Help, and then click on TROY on the Web to access the TROY website. Click on the Support and Downloads button at the top of the web page to view the available topics. You can access the TROY website directly from your web browser at
http://www.troygroup.com.
Reference Material
TROY MICR Basics Handbook (provided on TROY Security Printing Solutions CD)
TROY Font Memory Card Kit User’s Guide (provided on TROY Security Printing Solutions CD)
Hewlett-Packard Getting Started Guide (provided in the TROY Security Printing Startup Package)
Hewlett-Packard Printer User’s Guide (provided on the Hewlett-Packard CD supplied with your printer)
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Font Memory Card Kits Quick-Start Guide
Update the HP Printer Firmware
1. Using an Internet connection (broadband connection recommended), open a web browser (e.g., Internet
Explorer or Netscape Navigator), type in <http://www.hp.com The HP home page should appear on your screen momentarily.
NOTE: The HP links and/or link names described in the following steps are subject to change without notice.
2. From the HP home page, click on Support and Drivers from the menu items listed on the right-hand side of
the screen, click on Printing and Multifunction from the ‘Select a product category’ section, and then click on Printers from the ‘Select your product’ section.
3. From the Printers page, click on HP LaserJet Printers from the ‘Select your product’ section, and then
select the printer series that corresponds to your HP printer (i.e., select HP LaserJet 2000 Printer Series if you own an HP 2430 printer).
4. Click on the printer model that matches your HP printer model (e.g., HP LaserJet 2400 Printer Series) from
the ‘Select your product’ section.
5. Click on Download drivers and software from the ‘I would like to’ section, and then click on the printer
model that exactly matches your HP printer model (e.g., HP LaserJet 2430tn Printer) from the ‘Select your product’ section.
> in the address bar, and then press Enter.
6. Click on Cross operating system (BIOS, Firmware, Diagnostics, etc.) from the ‘Select operating system’
section.
>
7. Click on the download
button that corresponds to the operating system installed on your computer (i.e.,
Windows, Macintosh, or Unix). When the file download screen appears, click on Save, select the folder your wish to save the file to, and then click on OK to start the download process. Depending on the speed of your Internet connection, the download may take several minutes to complete. When the download is complete, click on Close.
8. Follow the directions in the corresponding README.TXT file provided on the web page for installing the
new firmware file.
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