Safeguard
T100 Care
electric shower
Activate your
Parts and labour guarantee
Installation and
operating
instructions
Installers please note these instructions are to be left with the user
2180653AB - October 2012
CONTENTS Page
Safeguard T100 Care
Contents
Important safety information ....................................................... 1 - 2
How to operate the shower .............................................. 3 - 6
Introduction ................................................................................... 7
Specifications .................................................................................. 7
Advice to users ............................................................................... 7
Main components ....................................................................... 8 - 9
Electrical requirements ............................................................... 10 - 11
Water requirements ....................................................................... 12
Siting of the shower ....................................................................... 13
Fitting the shower to the wall ........................................................ 14
Plumbing connections ................................................................ 15 -16
Electrical connections .................................................................... 17
Whale Pump (not supplied) ........................................................... 18
Commissioning .......................................................................... 19 - 20
Adjusting the Max temperature stop between 35°C and 47°C ........... 21
PCB Dip Switch settings ............................................................. 22 - 23
Replacing the cover ....................................................................... 23
Operating functions ....................................................................... 24
Instructions for installers and service engineers only ....................... 25
Spare parts ................................................................................ 26 - 27
Fault finding .............................................................................. 28 - 29
In-service Testing ....................................................................... 30 - 34
Water/Cable entry points diagram .................................... 35
UK Service policy /Guarantee, etc. ........................................... rear cover
Page
To check the product suitability for commercial and multiple installations, please contact Triton’s
specification advisory service before installation.
Telephone:
Facsimile:
0844 980 0730
0844 980 0744
E mail:
technical@tritonshowers.co.uk
Please read this important safety information
!
Products manufactured by Triton are safe and without risk
provided they are installed, used and maintained in good
working order in accordance with our instructions and
recommendations.
!
Warning: DO NOT operate shower if frozen, or suspected of
being frozen. It must thaw out before using.
!
DO NOT operate the unit if the showerhead or spray hose
becomes damaged.
!
DO NOT restrict ow out of shower by placing showerhead in
direct contact with your body.
!
DO NOT operate the shower if water ceases to ow during use
or if water has entered inside the unit because of an incorrectly
tted cover.
!
DO NOT tile up to the shower. It MUST ONLY be mounted
onto the nished wall surface.
!
DO NOT seal around the shower backplate or the shower
cover (using silicone sealer, or similar) once the unit is xed to
the wall.
!
Important PRD information: DO NOT seal the outlet hole on
the bottom left of the backplate. This is the PRD escape vent
(see illustration below).
PRD escape vent
DO NOT BLOCK OR SEAL!
1
Please read this important safety information
1 GENERAL
1.1 Isolate the electrical and water supplies
before removing the cover.
1.2 Read all of these instructions and retain
them for later use.
1.3 DO NOT take risks with plumbing or
electrical equipment.
1.4 Isolate electrical and water supplies before
proceeding with the installation.
1.5 Theunitmustbemountedontothenished
wall surface (on top of the tiles). Do not tile
up to or silicone seal around the unit after
xingtowall.
1.6 Contact Customer Service (see back
page), if any of the following occur:
a) If it is intended to operate the shower at
pressuresabovethemaximumorbelow
the minimum stated.
b) If the unit shows a distinct change in
performance.
c) If the shower is frozen.
1.7 If it is intended to operate the shower in areas
of hard water (above 200 ppm temporary
hardness), a scale inhibitor may have to be
tted.ForadviceontheTritonScaleInhibitor,
contact Triton Customer Service.
1.8 The showerhead must be cleaned regularly
with descalent to remove scale and debris,
otherwiserestrictionstotheowontheoutlet
of the unit will result in higher temperatures
and could also cause the Pressure Relief
Device in the unit to operate.
1.9 This product is not suitable for mounting
into steam rooms or steam cubicles.
2 PLUMBING
2.1 The plumbing installation must comply with
Water Regulations, Building Regulations
oranyparticularregulationsasspecied
by Local Water Company or Water
Undertakers and should be in accordance
with BS 6700.
2.2 Thesupplypipemustbeushedtoclear
debris before connecting to the shower unit.
2.3 DONOTsolderpipesorttingswithin
300 mm of the shower unit, as heat can
transfer along the pipework and damage
components.
2.4 DONOTtanyformofoutletowcontrolas
the outlet acts as a vent for the heater can.
2.5 DONOTuseexcessiveforcewhen
makingconnectionstotheexiblehoseor
showerhead,ngertightissufcient.
2.6 All plumbing connections must be
completed before making the electrical
connections.
3 ELECTRICAL
3.1 The installation must comply with BS 7671
‘Requirements for electrical installations’
(IEE wiring regulations), building regulations
oranyparticularregulationsasspeciedby
the local Electrical Supply Company.
3.2 This appliance MUST be earthed.
3.3 In accordance with ‘The Plugs and Sockets
etc. (Safety) Regulations 1994’, this
appliance is intended to be permanently
connectedtothexedwiringofthe
electrical mains system.
3.4 Make sure all electrical connections are
tight to prevent overheating.
3.5 A 30mA residual current device (RCD)
MUST be installed in all UK electric and
pumped shower circuits. This may be part
of the consumer unit or a separate unit.
3.6 Switch off immediately at isolating switch if
waterceasestoowduringuse.
3.7 Otherelectricalequipmenti.e.extractor
fans, pumps must not be connected to the
circuits within the unit.
3.8 Switch off at isolating switch when
not in use. This is a safety procedure
recommended with all electrical
appliances.
3.9 As with all electrical appliances it is
recommended to have the shower and
installation checked at least every two
years by a competent electrician to
ensure there is no deterioration due to
age and usage.
2
How to operate the shower
When the electricity supply
to the shower is switched on
at the isolating switch, the
power indicator will light.
To start the shower
Press the start/stop bar and
water will flow. After a few
seconds a flow of heated
water will be available.
To stop the shower
(manually)
The shower can be stopped
by pressing the start/stop
bar. When pressed, the
phased shutdown will begin
and water will cease to flow
after a few seconds.
Fig.A
Power On indicator
Low Flow indicator
Timed Shutdown
indicator
Temperature control
(knob or Lever,
depending on model)
Start/Stop bar
To stop the shower
(timed Shutdown)
Shutdown times can be set
at 5, 10, 20 (factory setting)
or 30 minutes. When the
indicator illuminates it
indicates there is 1 minute
before the timed shutdown
will turn the shower off.
3
Warning!
This appliance is not
intended for use by
persons (including
children) with reduced
physical, sensory or
mental capabilities,
or lack of experience
and knowledge,
unless they have been
given supervision or
instruction concerning
use of the appliance by
a person responsible for
their safety.
Children should be
supervised to ensure
that they do not play
with the appliance.
Fig.B
Approximately setting 5 as the maximum.
DO NOT FORCE THE LEVER ANY
FURTHER ONCE RESISTANCE IS FELT.
To adjust the shower
temperature
The water temperature
is altered by changing
the amount of Hot water
from the heater can that
is mixed with Cold water
from the inlet. This is done
by moving the temperature
control lever (fig.A).
Adjusting the temperature
control can alter the flow of
water through the unit.
After obtaining your
preferred showering
temperature the number
setting can be remembered
and left as the preferred
setting.
Important: The
temperature lever is factory
set to prevent it turning
to fully hot. It will sit
approximately, at setting
5 as its maximum (fig.B).
If a hotter shower
temperature is required the
installer must adjust the
temperature lock setting
inside the shower.
4
To decrease the
shower temperature
Turn the temperature
control anti-clockwise; this
will increase the flow of
water through the shower
and is indicated by lower
numbers.
To increase the
shower temperature
Turn the temperature control
clockwise; this will decrease
the flow of water through
the shower and is indicated
by higher numbers.
When the start/stop bar is
pressed water will continue
to flow in order to remove
heated water inside the unit
(see phased shutdown
process, P24). Water will
cease to flow after a few
seconds.
Note: In normal use,
it is in order to leave
the water supply
permanently on to
the shower unit, but
as with most electrical
appliances, the unit
must be switched off
at the isolating switch
when not in use.
After phased shutdown the
unit must be isolated via the
45amp-isolating switch.
5
Warning!
Before normal
operation of the
shower, it is essential
the commissioning
procedure is completed
correctly.
Note: It is advisable to be
certain that the showering
temperature is satisfactory
by testing with your hand
before stepping under the
showerhead. There will
always be a time delay of
a few seconds between
selecting a flow rate and
the water reaching the
stable temperature for
that flow rate.
6
Introduction
This book contains all the necessary fitting and
operating instructions for your Triton electric
shower.
Take time to read this book thoroughly and
familiarise yourself with all instructions before
commencing installation. Please keep it for future
reference.
The shower installation must be carried out by a
suitably qualified person and in the sequence of
this instruction book.
Care taken during the installation will provide a
long, trouble-free life from your shower.
Specifications
Electrical
Nominal power Nominal power
rating at 240V rating at 230V
8.5kW – (40A MCB rating) 7.8kW – (40A MCB rating)
9.5kW – (40A MCB rating) 8.7kW – (40A MCB rating)
Water
Inlet connection – 15 mm diameter.
Outlet connection – ½” BSP male thread.
Entry Points
Water – Right: Top, bottom back, bottom.
Cable – Right: Top, top back, bottom.
Materials
Backplate, cover, controls, showerhead – ABS.
Sprayplate – Acetal.
Elements – Minerally insulated corrosion resistant
metal sheathing.
Dimensions
Height − 300 mm
Width − 208 mm
Depth − 95 mm
Standards and Approvals
Splashproof rating IPX4.
Complies with the requirements of current British
and European safety standards for household and
similar electrical appliances.
Complies with requirements of the British
Electrotechnical Approvals Board (BEAB) and
BEAB CARE mark (BEAB).
Meets with Compliance with European
Community Directives (CE).
Advice to Users
Important: When first installed the unit
will be empty. It is essential the unit should
contain water before the elements are
switched on. It is vital that the commissioning
procedure is followed. Failure to carry out this
operation will result in damage to the unit
and will invalidate the guarantee.
The following points will help you understand
how the shower operates:
a) Temperature/flow rate
The temperature control can be adjusted to provide
shower temperatures between 35°C and 47°C.
Alternatively, adjusting a temperature stop
mechanism inside the unit to 38°C, 41°C or 43°C
maximum can restrict the shower temperature.
Important
mark requirements (use in healthcare or
special needs environment) the Safeguard
T100 Care unit is factory set at 41°C (see
page 21) on how to adjust the MAXIMUM
temperature stop.
At a selected showering temperature the unit
will provide the optimum flow rate possible.
Note the maximum flow rate for the given
temperature will be greater in the summer
than in the winter because of the variance in
the ambient mains water supply.
Should water pressure/flow to the shower be
insufficient for optimum performance then
the unit will operate at a reduced power level
and provide the highest flow rate possible for
the given shower temperature.
b) Temperature stabilisation
The shower will maintain temperature in
accordance with the BEAB care mark.
If ever the water becomes too hot, and you
cannot obtain cooler water, first check that
the sprayplate in the showerhead has not
become blocked.
DO NOT place items such as soap or shampoo
bottles on top of the unit. Liquid could seep
through the joint between the cover and backplate,
and possibly damage the sealing rubber.
: To comply with BEAB care
7
Main Components
Inside the unit (fig.1)
1
3
2
3
4
5
13
6
7
8
2
3
Note: Wires have not been shown for reasons of clarity.
9
10
11
12
2
14
Inside the unit (fig.1)
1. Top cable/pipe entry
2. Wall screw fixings
3. Cover screw fixings
4. Thermal safety cut-out
5. Power printed circuit board
6. Can and element assembly
7. Flow switch assembly
8. Temperature Control
9. Terminal block
10. Earth connection
8
11. Solenoid valve
12. Water inlet
13. Pressure relief device
(PRD)
14. Shower outlet
Main Components (continued)
Inside cover (fig.2)
16. Stop/start switch
17. Control printed circuit board
Other items
- Instructions, guarantee, etc.
Inside cover (fig.2)
17
16
Safeguard T100 Care cover
9
Meter
Incoming
supply
fuse
Meter
tails
Consumer
unit
Pull cord
isolating switch
Shower
unit
Fuse or
MCB
RCD
(can be part of
consumer unit)
80A or 100A
main switch
Electrical Requirements
Warning!
This appliance must be earthed
The installation, supply cable and circuit
protection must conform with BS 7671 (IEE
wiring regulations) and be sufficient for the
amperage required.
The following notes are for guidance only:
1 The shower must only be connected to a
230-240V ac supply. If you are installing a
shower with a kilowatt rating above 9kW, it
is advisable to contact the local electricity
supply company.
1.1 The electrical rating of the shower is shown
on the rating label (Fig.3) within the unit.
2 Before making any sort of electrical
connection within the installation make sure
that no terminal is live. If in any doubt,
switch off the whole installation at the mains
supply and remove the correct fuse.
3 The shower must be connected to its own
independent electrical circuit. IT MUST NOT
be connected to a ring main, spur, socket
outlet, lighting circuit or cooker circuit.
3.1 The electrical supply must be adequate for
the loading of the unit and existing circuits.
4 Check your consumer unit (main fuse box)
has a main switch rating of 80A or above
and that it has a spare fuse way which will
take the fuse or Miniature Circuit Breaker
(MCB) necessary for the shower (Fig.4).
4.1 If your consumer unit has a rating below
80A or if there is no spare fuse way, then the
installation will not be straightforward and
may require a new consumer unit serving
the house or just the shower.
4.2 You will need to contact the local electricity
company. They will check the supply and
carry out what is necessary.
5 For close circuit protection DO NOT use a
rewireable fuse. Instead use a suitably rated
Miniature Circuit Breaker (MCB) or cartridge
fuse (see Table A).
5.1 A 30mA residual current device (RCD) must
be installed in all UK electric and pumped
shower circuits. This may be part of the
consumer unit or a separate unit.
Fig.3
Shepperton Park,
Triton Road, Nuneaton,
Warwickshire, CV11 4NR
Fig.4 Schematic of installation circuit
10
MCB
30/32A
32A
40A
40A
40A
40/45A
45A
cartridge
fuse
30A
35A
35A
45A
45A
45A
45A
unit
rating
7.0kW
7.5kW
8.0kW
8.5kW
9.0kW
9.5kW
10.5kW
CIRCUIT PROTECTION
80A or if there is no spare fuse way, then the
installation will not be straightforward and
may require a new consumer unit serving
the house or just the shower.
4.2 You will need to contact the local electricity
company. They will check the supply and
carry out what is necessary.
5 For close circuit protection DO NOT use a
rewireable fuse. Instead use a suitably rated
Miniature Circuit Breaker (MCB) or cartridge
fuse (see Table A).
5.1 A 30mA residual current device (RCD) must
be installed in all UK electric and pumped
shower circuits. This may be part of the
consumer unit or a separate unit.
E-002-A
fuse (see Table A).
5.1 A 30mA residual current device (RCD) must
be installed in all UK electric and pumped
shower circuits. This may be part of the
consumer unit or a separate unit.
6 A 45 amp double pole isolating switch with
a minimum contact gap of 3 mm in both
poles must be incorporated in the circuit.
6.1 It must have a mechanical indicator showing
when the switch is in the OFF position, and
the wiring must be connected to the switch
without the use of a plug or socket outlet.
6.2 The switch must be accessible and clearly
identifiable, but out of reach of a person
using a fixed bath or shower, except for the
cord of a cord operated switch, and should
be placed so that it is not possible to touch
the switch body while standing in a bath or
shower cubicle. It should be readily
accessible to switch off after using the
shower.
7 Where shower cubicles are located in any
rooms other than bathrooms, all socket
outlets in those rooms must be protected by
a 30mA RCD.
8 The current carrying capacity of the cable
must be at least that of the shower circuit
protection (see Table B).
8.1 To obtain full advantage of the power
provided by the shower, use the shortest
cable route possible from the consumer unit
to the shower.
8.2 It is also necessary to satisfy the
disconnection time and thermal constraints
which means that for any given combination
of current demand, voltage drop and cable
size, there is a maximum permissible circuit
length.
9 The shower circuit should be separated from
other circuits by at least twice the diameter
of the cable or conduit.
9.1 The current rating will be reduced if the
cabling is bunched with others, surrounded
by thermal loft or wall insulation or placed in
areas where the ambient temperature is
above 30°C. Under these conditions,
derating factors apply and it is necessary to
select a larger cable size.
Note: Cable selection is dependent on
derating factors
Twin and earth PVC insulated cable
Current carrying capacity
In conduit
trunking
6 mm²
38A
10 mm²
52A
16 mm²
69A
Installed in an
insulated wall
6 mm²
35A
10 mm²
47A
16 mm²
63A
Clipped direct
or buried in a
non-insulated
wall
6 mm²
47A
10 mm²
64A
16 mm²
85A
6 A 45 amp double pole isolating switch with
a minimum contact gap of 3 mm in both
poles must be incorporated in the circuit.
6.1 It must have a mechanical indicator showing
when the switch is in the OFF position, and
the wiring must be connected to the switch
without the use of a plug or socket outlet.
6.2 The switch must be accessible and clearly
identifiable, but out of reach of a person
using a fixed bath or shower, except for the
cord of a cord operated switch, and should
be placed so that it is not possible to touch
7 Where shower cubicles are located in any
8 The current carrying capacity of the cable
8.1 To obtain full advantage of the power
8.2 It is also necessary to satisfy the
9 The shower circuit should be separated from
9.1 The current rating will be reduced if the
the switch body while standing in a bath or
shower cubicle. It should be readily
accessible to switch off after using the
shower.
rooms other than bathrooms, all socket
outlets in those rooms must be protected by
a 30mA RCD.
must be at least that of the shower circuit
protection (see Table B).
provided by the shower, use the shortest
cable route possible from the consumer unit
to the shower.
disconnection time and thermal constraints
which means that for any given combination
of current demand, voltage drop and cable
size, there is a maximum permissible circuit
length.
other circuits by at least twice the diameter
of the cable or conduit.
cabling is bunched with others, surrounded
by thermal loft or wall insulation or placed in
areas where the ambient temperature is
above 30°C. Under these conditions,
derating factors apply and it is necessary to
select a larger cable size.
E-002-A
Table A
Circuit Protection
Table B
9.2 In the majority of installations, the cable
will unavoidably be placed in one or more
of the above conditions. This being so, it
is strongly recommended to use a
minimum of 10mm cabling throughout
the shower installation.
9.3 In any event, it is essential that individual
site conditions are assessed by a competent
electrician in order to determine the correct
cable size and permissible circuit length.
11
Isolating
stopvalve
Mains
water
supply
Shower
unit
Switch may
be wall
mounted
in accordance
with IEE regs.
Mains electric supply (via double pole switch)
Double
pole
isolating
switch
Separate permanently
connected supply
from consumer unit
Water Requirements
The installation must be in accordance with Water Regulations/Bylaws.
Supply Source ............................................ Mains pressure cold water only
Minimum running pressure
and flow at the shower inlet*
Maximum static pressure ........................... 1000 kPa (10 bar)
Maximum inlet temperature ...................... 28°C
Minimum inlet temperature ....................... 2°C
.....................
50kPa (0.5 bar) at 8 litres per minute*
* Recommended minimum running pressure
and flow at the shower inlet 100kPa (1 bar)
at 8 litres per minute for full performance.
Note: if the recommended running pressure
and flow is not available there will be a
noticeable reduction in flow from the
showerhead.
If it is intended to operate the shower at
pressures above the maximum or below the
minimum stated, contact Customer Service for
advice.
Fig.5 shows a typical system layout.
Do not use jointing compounds on any pipe
fittings for the installation.
Important: To comply with BEAB care
mark in service testing procedure the
isolating valve should be located close
to the shower unit.
Fig.5 Diagrammatic view (not to scale)
12
Outline of shower tray
Mains cold
water supply
(either top, bottom
or back entry)
Shower unit
can be mounted
either side
of riser rail
Height of
shower
should
be a
minimum
of 1 metre
from base
Spillover level
Height of
sprayhead
and shower
to suit user's
requirement
Siting of The Shower
For ease of servicing, the unit must always be
mounted on the surface of tiled walls. Never
tile up to the unit.
Refer to (Fig.6) for correct siting of shower.
Position the unit where it will not be in direct
contact with water from the showerhead.
Position the shower unit vertically.
Allow enough room between the ceiling and the
shower to access the cover top screws.
IMPORTANT: Water regulations
It is required that the showerhead be
‘constrained by a fixed or sliding attachment so
that it can only discharge water at a point not less
than 25mm above the spill-over level of the relevant
bath, shower tray or other fixed appliance’.
If the riser kit is supplied with a ‘soapdish hose
retainer’ or bespoke ‘hose retainer’, it will in most
cases meet this requirement. If the showerhead
can still be placed within a bath, basin or shower
tray within the 25mm limit, then a double check
valve, or similar, MUST be fitted in the supply
pipework to prevent back-flow.
Pressure relief safety device
A pressure relief device (PRD) is designed into
the shower unit which complies with European
standards. The PRD provides a level of appliance
protection should an excessive build up of
pressure occur within the shower.
Do not operate the shower with a damaged or
kinked shower hose, or a blocked showerhead
which can cause the PRD to operate.
When commissioning, the showerhead must
be removed from the flexible hose. Failure to
follow this procedure may also cause the PRD to
operate.
Make sure the shower is positioned over a bath
or shower tray because if the PRD operates, then
water will eject from the bottom of the unit.
Should this happen, turn off the electricity and
water supplies to the shower at the isolating
switch and stopvalve. Contact Customer Service
for advice on replacing the PRD.
WARNING
The shower MUST NOT be positioned where
it will be subjected to freezing conditions.
Fig.6 Diagrammatic view (not to scale)
Important: The unit must be mounted on a
flat surface which covers the full width and
length of the backplate. It is important that
the wall surface is flat otherwise difficulty
may be encountered when fitting the cover
and subsequent operation of the unit may
be impaired.
I-002-A
13
Fitting the Shower to the Wall
Note: The control knobs are an integral part of
the cover – DO NOT attempt to remove them.
Unscrew the two top and one bottom retaining
screws (fig.7) and lift the cover from the
backplate.
Entry positions for the mains water and electric
cable are from the top, bottom, or from the
back.
Note: Deviations from the designated entry
points will invalidate product approvals.
If bottom entry has been chosen, fit the
appropriate cut-out in the top of the backplate
(fig.8).
If top entry has been chosen, fit the appropriate
cut-out in the bottom of the cover (fig.9).
After choosing the site for the shower, use the
Installation Template supplied to mark the three
fixing holes, the position of which are shown in
(fig.7).
Drill and plug the wall.
(An appropriate drill bit should be used. If the
wall is brick, plasterboard or a soft building block,
appropriate wall plugs and screws should be fitted).
Screw the top fixing screw into position leaving
the base of the screw head protruding 6 mm out
from the wall.
Hook the backplate over the top screw and fit the
other fixing screw into position.
DO NOT fully tighten the screws at this stage,
as the fixing holes are elongated to allow for
out of square adjustment after the plumbing
connections have been completed.
Fig.7
Fig.8
14
Fig.9
Plumbing Connections
Plumbing to be carried out before wiring
DO NOT use jointing compounds on any pipe
fittings for the installation.
DO NOT solder fittings near the shower unit
as heat can travel along pipework and damage
components.
Compression fittings Must be used to connect to
the inlet of the shower.
Note: An additional stopvalve (complying with
Water Regulations) Must be fitted in the mains
water supply to the shower as an independent
means of isolating the water in order to carry out
maintenance or servicing.
Important: Before completing the connection
of the water supply to the inlet of the shower,
flush out the pipework to remove all swarf
and system debris. This can be achieved by
connecting a hose to the pipework and turning
on the mains water supply long enough to
clear the debris to waste.
Procedure
Turn off the water supply either at the mains
stopvalve or the isolating stopvalve. Connect the
mains water supply to the Inlet of the shower
via 15mm copper, stainless steel or plastic pipe
using a 15mm x 15mm compression fitting, see
(fig.10) for advice on Rear Entry fitting.
Fig.10
21 mm
105 mm
Soldered
Elbow
Note: If installing a feed pipe from the
back, the use of a soldered Elbow connector
is recommended. It should be positioned
approximately 105 mm from the inlet
connector centre. The centre of the inlet
valve to the wall surface is 21 mm.
15
The Inlet fitting is designed to rotate through
180o to allow for either Top or Bottom/Rear entry
fitting (fig.11).
Note: The inlet fitting is designed to enter a
compression fitting only. DO NOT use push
fit connectors as full engagement cannot be
guaranteed. DO NOT use excessive force when
making these connections.
Make sure the backplate is square on the wall
and tighten the retaining screws which hold it to
the wall.
Turn on the mains water supply and check for
leaks in the pipework connection to the shower.
Note: At this stage no water can flow through
the unit.
Important: Using a suitable sealant, always
seal around the incoming pipework to prevent
water entering the wall.
Important: The Inlet Fitting Must be
used in the Bottom fitting position for
Rear fitting. Under NO circumstances
must the Inlet be rotated 900 and the
pipe fitted directly. The shower has not
been designed for this method of
connection. See below.
Fig.11
A. Bottom Entry
Warning!
The outlet of the shower acts as a vent
and must not be connected to anything
other than the hose and showerhead
supplied.
B. Top Entry
C. Rear Entry
16
Electrical Connections
Switch off the electricity supply at the
mains.
Fig.12 shows a schematic wiring diagram.
The cable entry points are shown in fig.1. The
cable can be surface clipped, hidden or via
20 mm conduit.
Note: Conduit entry can only be from rear.
Route the cable into the shower unit and connect
to the terminal block (fig.13) as follows:
Earth cable to terminal marked
Neutral cable to terminal marked N
Live cable to terminal marked L
Important: Fully tighten the terminal
block screws and make sure that no cable
insulation is trapped under the screws. Loose
connections can result in cable overheating.
Note: The supply cable earth conductor must
be sleeved. The outer sheath of the supply cable
must be stripped back to the minimum.
The supply cable must be secured either by
routing through conduit or in trunking or by
embedding in the wall, in accordance with IEE
regulations.
The use of connections within the unit, or other
points in the shower circuit, to supply power to
unspecified equipment other than that listed on
page12, will invalidate the guarantee.
DO NOT switch on the electricity supply until
the cover has been fitted.
Fig.12
N
L
E
1. Terminal block
2. Earth post
3. Start/stop switch
4. Cover PCB
5. Solenoid
6. 10-way ribbon cable
7. Thermal cut-out
8. PCB live
9. PCB neutral
Fig.13
10. relay
11. relay
12. Power PCB
13. 5.25kW
14. Triac 1
15. 3.25kW
16. Outlet thermistor
17. Low flow switch
Terminal block
Note: The elements on UK models are to 240V
specification and will give a lower kW rating if
N-001-A
the voltage supply is below 240V.
Warning!
After any servicing of mains water
supply, always flush out the
pipework to remove any debris.
In these circumstances the unit should
only be re-started by following the
commissioning procedure on page 20.
N
L
E
17
Shower Drain Pumps
Principals of operation
When the shower is turned on, an internal sensor
sends a signal to the transformer to supply DC
voltage to the pump.
When the shower is turned off, a signal is sent
to the transformer and after a preset time delay
stops the supply of DC voltage to the pump.
(Please refer to the relevant Pump manufacturers
installation instructions for full details of operation).
Warning!
The pump is a non-gravity installation.
It is advised that where the property is
left unattended for an extended period
of time, that the water supply to the
shower is shut off.
Fig.14
Pump
wire
terminal
block
Connecting the Control Wire
The showers internal Pump Control Wire
electrical connector is shown in (fig.14).
Note: Numbers 1 and 2 only cover
connecting the outgoing wire within the
shower - Please refer to the relevant Pump
manufacturers installation instructions
for Pump connection and relevant IEE
regulations that must be met.
1. Connect the Control Wire from the pump to
the showers terminal block situated at the
bottom of the showers PCB.
2. The terminal block in the shower is not polarity
sensitive, so the wires can be connected either
way round.
Control wire to connect
the shower to the pump
transformer module.
Pumps are not supplied with any products manufactured by Triton Showers.
18
*Compatible shower drain pumps
The following Pumps are compatible with the shower:
AKW Medicare.
1. AKW Archimedes 4 - 25306-25310 (A4)
2. AKW Archimedes 4F - 25301-25305 (A4F)
3. AKW DigiPump 4 - 25251-25255 **
Technical Helpline: 01905 823 299
E-mail: sales@akw-medicare.co.uk
For AKW Pump information please visit: www.akw-medicare.co.uk
CONTOUR SHOWERS.
1. PRIMO-XTRA 05PP01 - Pump Only.
2. PRIMO-XTRA 05PP01A - With UPS-3 -22 gully to suit a shower tray.
3. PRIMO-XTRA 05PP01B - With USG1-WH gully to suit a wet floor former.
4. PRIMO-XTRA 05PP01C - With CSG1 gully for screed floors.
Technical Helpline: 01606 592 586
E-mail: sales@contour-showers.co.uk
For Contour Showers Pump information please visit: www.contour-showers.co.uk
NICHOLLS and CLARKE Ltd.
1. P6821619 - Phlexiflow Twinned pump waste system, bottom exit tray kit.
2. P6821620 - Phlexiflow Twinned pump waste system, top exit teay kit.
3. P6821620 - Phlexiflow Twinned pump waste system, wet floor kit.
Technical Helpline: 0208 586 4600
E-mail: Tony.wright-jones@nichollsandclarke.com
For Pump information please visit: www.nichollsandclarke.com
WHALE PUMPS.
1. SDP044T - Tray kit.
2. SDP054T - Wet Floor Kit.
Technical Helpline: 0845 0694 253
E-mail: info@whalepumps.com
For Whale Pump warranty information please visit: www.whalepumps.com
*No endorsements are offered by Triton Showers regarding any third party products listed within this fitting book.
** To be used in conjunction with supplied flow sensor on the water inlet (NOT to be connected to Safeguard PCB).
19
Commissioning
The first operation of the shower is intended to
flush out any remaining unit debris and to make
sure the heater unit contains water before the
elements are switched on.
Temporarily fit the cover to the unit making sure
that the connector is NOT plugged into the PCB
fitted in the shower (fig.15).
Temporarily fitting the cover
For ease of access to the Inlet fitting the right
hand side of the shower has a removable Side
plate. This MUST be fitted before the cover to
stop any water penitration of the shower during
the Commissioning procedure (fig.16).
Once the Side plate is fitted offer the cover to
the unit.
Guide the cover into position so that the
Temperature control spindle locates correctly
(minor adjustment may be necessary to align the
control and spindle). Secure the cover in position
with the three retaining screws.
Fit the flexible hose to the shower outlet making
sure the outlet of the hose is directed to waste.
Check that the supplied sealing washer is in
place.
DO NOT attach the showerhead at this stage.
Turn on the water supply to the shower at the
isolating stopvalve. Switch on the electricity
supply to the shower at the isolating switch.
Wait until water starts to flow from the flexible
hose.
It will take about thirty seconds for a smooth flow
of water to be obtained while air and any debris
is being flushed from the shower.
Once the flushing out has been completed,
switch off the electricity to the shower at the
isolating switch. The water will cease to flow.
Unscrew the top and bottom retaining screws
again and lift the cover from the backplate.
Note: Removal of power to the PCB is the only
way to exit the Commissioning Mode.
Fig.15
Fig.16
20
Adjusting the Maximum temperature
stop between 35°C and 47°C
The temperature control valve has an adjustable
maximum temperature stop mechanism that is
supplied factory set for 41°C (fig.17) - this is to
comply with the *BEAB CARE MARK.
To select a lower or *higher maximum
temperature stop setting remove the locking
screw from the mechanism and rotate the
mechanism to the preferred setting point to align
with the screw fixing point. Insert the locking
screw through the temperature setting label and
lock in place (fig.18 - 20).
Note:
When comissioning the safeguard T100
care, please refer to pages 31 - 32 and
make sure that the appropriate sections
are completed.
IMPORTANT INFORMATION:
*BEAB care mark specification states a
MAXIMUM of 41°c outlet temperature.
if the shower is adjusted above the
maximum 41°c the product falls outside
the official BEAB care mark specification.
Fig.17
Fig.18 Fig.19 Fig.20
Remove the locking screw
securing the temperature
face plate.
†
Due to differing site conditions, it is recommended that a
thermometer is used to establish exact outlet temperatures.
Rotate the temperature face
plate clockwise or anti-clockwise
until the desired †temperature is
reached.
Replace the locking screw
securing the temperature face
plate at the new temperature.
21
Fig.21
Dip Switch No. Operation Enabled Switch Position
DIP switch 1 On Audible Feedback On
ON ED
(Factory setting)
1 2 3 4
ON ED
1 2 3 4
On
DIP switch 1 Off Audible Feedback Off
DIP switch 2 Off Timed Shutdown - 5 Mins
DIP switch 3 Off
DIP switch 2 Off Timed Shutdown - 10 Mins
DIP switch 3 On
DIP switch 2 On Timed Shutdown - 20 Mins
DIP switch 3 Off
(Factory setting)
DIP switch 2 On Timed Shutdown - 30 Mins
DIP switch 3 On
DIP switch 4 Spare
ON ED
Off
1 2 3 4
ON ED
5 Mins
1 2 3 4
ON ED
10 Mins
1 2 3 4
ON ED
20 Mins
1 2 3 4
ON ED
30 Mins
1 2 3 4
22
Replacing the Cover
DIP Switch Settings
A four way DIP switch block is mounted on the
control PCB that allows the user to configure the
shower to perform different functions (fig.21).
Attached to the display PCB, inside the cover, is a
10-way ribbon cable. The ribbon cable connector
must be plugged into the socket located at the
right of the power PCB situated inside the unit
(fig.22).
Note: The cable connector can be fitted to
the socket only one way. The ribbon cable has
a coloured edge which is at the bottom when
correctly fitted to the socket.
Note: The ribbon cable is preformed to fold flat
when the cover is fitted.
Important: Before finally fitting the cover,
the following steps must be taken:
a. Check all plumbing connections are
watertight.
b. Check terminal block screws are fully
tightened.
c. Make sure pipe and cable entering the unit
do not prevent the cover locating correctly
to the backplate.
Offer the cover to the unit.
Guide into position so that the knob spindle
locates correctly (minor adjustment may be
necessary to align the knob and spindle). Should
any difficulty arise, recheck the points above.
While applying slight pressure to the cover,
secure in position with the three retaining screws.
Turn the electric supply back on at the isolating
switch. The ‘Power’ indicator will light. No water
will flow now until the Start/Stop bar is pressed.
However, it is recommended that the water and
electric supplies to the shower are turned off
while the riser rail kit is being installed.
The flexible hose can be left attached to the
shower outlet. Make sure the supplied sealing
washer is fitted.
Fig.22
23
Fig.23
Power On indicator
Low Flow indicator
Timed Shutdown
indicator
Temperature control
(knob or Lever,
depending on model)
Start/Stop
bar
*Note
The “Timed Shutdown Indicator”
will only operate if the unit reaches
one of the predetermined shut down
times of: 5, 10, 20 (factory setting) or
30 minutes. To set the unit to one of
these times see page 22.
24
INSTRUCTIONS FOR INSTALLERS AND SERVICE ENGINEERS ONLY
Instructions for installers and service engineers only
Instructions for installers and service engineers only
Cleaning the Filter
It is recommended that the filter is periodically
cleaned in order to maintain the performance of
the shower. It is essential that this operation is
carried out by a competent person.
Switch off the electricity and water supply at
the mains.
The inlet filter is situated inside the water inlet
fitting (fig.24).
To gain access to the filter remove the cover and
right hand trim plate. Unscrew the cap on the
water inlet fitting.
Inspect the O ring for damage when the filter is
removed. Do not over tighten the filter cap on
reassembly.
When cleaning the filter, DO NOT use a sharp
object, as it will cause damage. It is preferable to
use an old toothbrush or similar.
Fig.24
Filter
O Ring
25
Spare parts
1
10
2
4
3
5
6
13
8
11
Ref. Description Part No.
1. Top and bottom pipe entry trim ................................. 83312720
2. Thermal safety cut-out ................................................ 22012020
3. Power printed circuit board ........................................ 7073709
4. Can and element assembly
8.5Kw .......................... P19520700
9.5Kw .......................... P19520703
5. Flow switch assembly ................................................. P19521004
6. Temperature Control assembly ................................... S19520805
7. Terminal block and wires ............................................ S19520901
8. Solenoid valve assembly ............................................. P19520800
9. Water inlet filter assembly ........................................... P19521005
10. Pressure relief device (PRD) ......................................... 82800450
11. Shower outlet reservoir ............................................... P19521009
12. Access trimplate ......................................................... 7053714
13. Heater inlet valve assembly
8.5Kw .......................... S19520806
9.5Kw .......................... S19520808
7
12
9
26
Spare parts
14
Ref. Description Part No.
- Heater can wire set (not shown) ..............................83312730
- Triac and wires (not shown) ....................................P19520903
- Thermister (not shown) ...........................................22012030
14. Front cover pcb .......................................................7073708
15. Safeguard T100 Care front cover assembly ..................S19520601
(includes pcb and start/stop switch)
15
27
Fault finding
FAULT FINDING
Important: Switch off the electricity at the mains supply and remove the circuit fuse before
attempting any fault finding inside the unit.
Problem/Symptom Cause
1 Shower inoperable, no
water flow.
2 Water too hot.
3 Water too cool or cold.
4 Water will not stop
flowing from unit
unless switched off at
isolating switch.
1.1 Interrupted power
1.2 Unit malfunction.
1.3 Thermal cut-out
2.1 Temperature control
2.2 Unit malfunction.
3.1 Temperature control
3.2 Maximum
3.3 Unit malfunction.
4.1 Control ribbon cable
supply.
operated.
set incorrectly.
set incorrectly.
temperature stop set
incorrectly.
is not connected to
PCB.
Action/Cure
1.1.1 Blown fuse or circuit breaker. Check supply
Renew or reset fuse or circuit breaker. If it fails
again, consult a qualified electrician.
1.2.1 Power cut? Check other appliances and if
necessary, contact local Electricity Supply Co.
1.2.2 Have unit checked. Ring Customer Service.
1.3.1 The thermal cut-out safety device has operated.
Have the unit checked by a suitably qualified
service engineer or contact Customer Service.
2.1.1 Alter the temperature control.
2.2.1 Have the unit checked by a suitably qualified
service engineer or contact Customer Service.
3.1.1 Alter the temperature control.
3.2.1 Alter the Maximum temperature stop.
3.3.1 Have the unit checked by a suitably qualified
service engineer or contact Customer Service.
4.1.1 Remove cover and connect ribbon cable.
5 Pressure relief device
has operated (water
ejected from PRD
tube).
5.1 Blocked
showerhead.
5.2 Twisted/blocked
flexible shower hose.
5.3 Showerhead not
removed while
commissioning.
5.1.1 Clean sprayplate and then fit a new PRD.
5.2.1 Check for free passage through hose. Replace
hose if necessary and then fit new PRD.
5.3.1 Fit new PRD. Commission unit with showerhead
removed.
28
FAULT FINDING
Problem/Symptom Cause Action/Cure
Fault finding
Problem/Symptom Cause
Action/Cure
6 Low flow LED
permanently on when
start/stop bar pressed.
Shower will not start.
7 Low flow LED comes
on when shower is
running. Shower
switches off.
8 Low flow LED flashes
continuously when
start/stop bar pressed.
Shower will not start.
9 Low flow and shutdown
LED’s alternately
flashing when power
turned on to unit.
Shower will not start.
10 Low flow and
shutdown
LED’S flashing
simultaneously when
start/stop bar pressed.
Shower will not start.
6.1 Low flow condition
7.1 Low flow condition
has caused
temperature sensor
in the shower to
operate.
8.1 Flow switch has
failed
9.1 Start/Stop switch
failed
10.1 Outlet thermistor
failed
6.1.1 Insufficient water flow available.
1. Check showerhead is not blocked
2. Check shower hose is not restricted.
3. Check filter is not blocked.
4. Check water supply to shower is adequate
7.1.1 Shower will not start until water in the unit has
cooled and LED goes off. If problem persists.
1. Check showerhead is not blocked
2. Check shower hose is not restricted.
3. Check filter is not blocked.
4. Check water supply to shower is adequate
8.1.1 Replace flow switch assembly
9.1.1 Replace cover assembly
10.1.1 Replace thermistor
11 Low flow and
shutdown LED’S
permanently on when
power is turned on.
Shower will not start.
Note: Identify cause of operation before fitting new PRD unit. When fitting a new PRD, follow the commissioning
procedure.
It is advised all electrical maintenance/repairs to the shower should be carried out by a suitably qualified person.
In the unlikely event of unit failure other than detailed in the fault finding page, please contact Customer Service for advice.
11.1 Power pcb faulty
11.1.1 Replace power pcb
29
Safeguard T100 Care
In-service Testing
(Safeguard T100 Care)
Designation Code:
-IW-S Shower
30
Safeguard T100 Care
restricted (see Note 4).
water supply is
temperature when
Maximum water
outlet (see Note 3).
temperature at shower
Maximum water
(see Note 2).
appliance Terminals
Supply voltage at
control to maximum temperature stop
With unit turned on, set the temperature
*Prior to Installation:
1 2 3 4 5 6 7 8 9 10
Note 2).
of water supply (see
Ambient temperature
(Range: 230V ± 10%).
Terminal voltage
(Range: 5 - 20°C).
temperature
Mains water supply
Requirements).
page 6 - Water
running pressure (see
Mains water supply
Requirements).
page 6 - Water
static pressure (see
Mains water supply
41ºc (See page 13)
temperature stop is set to
Check that the Maximum
use
matches the intended
Check unit designation
Yes/No Yes/No
Identification: Date of last calibration:
Test equipment used (Model. make, etc)/Method used:
Note: All installation, commissioning and in-service testing must be undertaken by a suitably qualified engineer.
This test should be performed by measuring temperature from a mains fed cold water tap.
Where installed (Establishment): Location of Unit:
Installed/commissioned by: Signed: Date:
Commissioning
Date of Commissioning
dd/mm/yy IW-S 41°C bar bar °C V °C V °C °C
a) The inlet filter of the shower is free from debris.
b) The in-line check valves or other back-flow prevention devices are in good working order.
c) Any isolating valves on the water main supplying the unit are fully opened.
Measurement:
List of Test Equipment Used:
Column 7:
*Prior to Installation check:
Columns 8-10: These tests should be performed after resetting the shower to the default running setting by pressing the 'Start' bar on the shower cover.
Supply water pressure
Voltage
Water temperature
31
Signed
Safeguard T100 Care
(see Table 1).
from service
check or withdrawal
Date of next in-service
restricted
(see Note 4).
water supply is
temperature when
Outlet water
(see Note 6).
accordance with
Checks made in
(see Note 6).
temperature
Outlet water
terminals (see Note 5).
Supply voltage at unit
Replace the cover, switch on the unit and set the temperature control to maximum temperature stop
and remove cover.
11 12 13 14 15 16 17 18
Isolate unit from mains electricity
Using the same test equipment as above, record the following:
In-service Testing Record
Date
(see Note 2).
of mains water supply
Ambient temperature
41ºc (See page 13)
temperature stop is set to
Check that the Maximum
internal components
Check condition of
dd/mm/yy Yes/No Yes/No Yes/NoºC V ºC ºC dd/mm/yy
32
Note: All installation, commissioning and in-service testing must be undertaken by a suitably qualified engineer.
(This page may be reproduced for continued recording of In Service Testing)
Safeguard T100 Care
Notes for commissioning and in-service testing
1. Measuring the Shower Outlet Water
Temperature
With the shower running, position the
showerhead horizontally and place a funnel
under the water flow. Make sure that the
funnel mouth collects all of the water emitted
from the showerhead. Take a reading using
a temperature probe in the collected water
flowing from the outlet of the funnel.
Typical dimensions of a suitable funnel are:
Opening diameter: 110mm,
Throat diameter: 15mm.
2. Measuring the Heated Water from
Shower Outlet
After resetting the shower to the default
setting (press the ‘Start’ bar on the shower
cover) measure using the method described
in (1.) above.
3. Measurement of Heated Water from
the - Shower Outlet when Restricting
the - Mains Water Supply
Progressively restrict the inlet water flow to
the unit using the service valve (see page 6)
until the ‘Low’ LED comes on (on the cover)
and the shower shuts down with no water
flow from the showerhead. Open the service
valve slightly and restart the shower using
the Stop/Start button. Record the resulting
outlet water temperature using the method
described in (1.) above. If this exceeds 43°C
withdraw the shower from service and call
Customer Service on 0844 980 0750.
Note: The service valve should be returned
to the fully open position after this test.
4. Measurement of Supply Voltage at
Appliance Terminals
Switch off the electricity at the mains supply
and remove the circuit fuse. Remove the
shower cover, taking care to position it so
that it does not hang by the interconnecting
ribbon cable.
Replace the circuit fuse and switch on the
electrical mains supply. Take the AC voltage
reading across the Live and Neutral screws of
the mains terminal block.
Take care NOT to touch any other internal
components of the shower. Switch off the
electricity at the mains supply, remove the
circuit fuse and replace the cover using the
screws supplied.
Note: This test should only be performed by
a suitably qualified engineer.
5. When the Set Maximum Outlet Water
Temperature has Changed Significantly
If the set maximum outlet water temperature
has changed significantly from the previous
test results (greater than ±1°C), check:
a. That the outlet fittings (showerhead/shower
hose) are free from restrictions and limescale.
b. That the inlet filter of the shower is free from
debris (see page 25).
c. That in-line check valves or other back-flow
prevention devices are in good working
order.
d. Any isolating valves on the water main
supplying the unit are fully opened.
If, after making the above checks, an
acceptable outlet water temperature is not
achieved withdraw the shower from service
and contact Triton Customer Care on
0844 980 0750.
33
use for - Safeguard T100 Care ONLY
Frequency of in-service testing
Table 1
Conditions for In-service test Next in-service test
First in-service test.
6 to 8 weeks after
commissioning.
If no significant change in water outlet temperature
(greater than ±1°C) between commissioning and first test.
On going service testing.
12 months after
commissioning.
Annually on the anniversary
date when the unit was
commissioned.
34
Entry Points
Diagram Key:
Water Entry Points
Cable Entry Points
35
36
WEEE Directive – Policy Statement
As a producer and a supplier of electric showers, Triton Showers is committed to the protection of the environment
via our own environmental policy and the compliance with the WEEE directive.
Triton Showers is fully registered with the Environment Agency under the following schemes:
Repic: Producers take-back scheme (PTS), registration number WEE/EJ3466QV
Valpak: Distributor take-back scheme (DTS), registration number 9659
All our electric products are labelled accordingly with the crossed out wheeled bin symbol. This indicates, for
disposal purposes at end of life, that these products must be taken to a recognised collection points, such as
local authority sites/local recycling centres; this will be free of any charges. Do not return to Triton Showers.
37
In the event of a product fault or complaint occurring, the following
procedure should be followed:
1. Telephone Customer Service on 0844 980 0750 having available,
your details including post code, the model number and power
rating of the product, together with the date of purchase and, where
applicable, details of the particular fault.
2. If required, the Customer Service Advisor will arrange
for a qualified engineer to call.
3. All products attended to by a Triton service engineer must be
installed in full accordance with the Triton installation guide
applicable to the product. (Every product pack contains an installation
guide, however, they can also be bought via our Customer Service Spares
Department).
4. Our engineer will require local parking and if a permit is required this
must be available to the engineer on arrival at the call.
5. It is essential that you or an appointed representative (who must
be over 18 years of age) is present for the duration of the service
engineer's visit. If the product is in guarantee you must produce
proof of purchase.
6. Where a call under the terms of guarantee has been booked and
the failure is not product related (i.e. scaling and furring, incorrect
water pressure, pressure relief device operation or electrical/plumbing
installation fault) a charge will be made. A charge will also be issued
if nobody is at home when the service engineer calls or adequate
parking/permit is not available.
7. If the product is no longer covered by the guarantee an up front
fixed fee will be charged before the site visit.
8. Should proof of purchase not be available on an “in-guarantee” call,
or should the service engineer find that the product is no longer
under guarantee, the engineer will charge the same fixed price and
the customer will be expected to pay the engineer before he leaves.
If payment is not made on the day an administration charge will be
added to the fixed charge.
9. If a debt is outstanding from a previous visit, or from any other Triton
purchase. Triton reserves the right to withhold service until the debt
has been settled.
10. Triton takes the health, safety and wellbeing of its employees very
seriously and expects customers to treat all staff members with respect.
Should any employee feel threatened or receive abuse, either verbally
or physically, Triton reserves the right to withhold service and will
support the employee with a legal prosecution.
Replacement Parts Policy
It is the policy of Triton Showers to maintain parts availability for the
duration of production and a period of 5 years thereafter in accordance
with industry standards. In the event of a spare part not being available a
substitute part will be supplied.
Spare parts can be ordered via our online spare parts store, or by
telephoning Triton Spares Department. Payment should be made by
credit/debit card (excluding American Express or Diners Card). Payment
can also be made by pre-payment of a pro-forma invoice, by cheque or
postal order.
Telephone orders are based on information given during of the call.
Before contacting Triton, please verify your requirements using the
information contained in the user guide. Triton cannot accept liability for
incorrect part identification.
UK SERVICE POLICY
TRITON STANDARD GUARANTEE
Triton guarantee this product against all mechanical and
electrical defects arising from faulty workmanship or
materials for a period of two years for domestic use only,
from the date of purchase, provided that it has been
installed by a competent person in full accordance with the
fitting instructions.
Any part found to be defective during this guarantee period
we undertake to repair or replace at our option without
charge so long as it has been properly maintained and
operated in accordance with the operating instructions, and
has not been subject to misuse or damage.
This product must not be taken apart, modified or repaired
except by a person authorised by Triton. This guarantee
applies only to products installed within the United Kingdom
and does not apply to products used commercially. This
guarantee does not affect your statutory rights.
What is not covered:
1. Breakdown due to: a) use other than domestic use by
you or your resident family; b) wilful act or neglect; c) any
malfunction resulting from the incorrect use or quality of
electricity, gas or water or incorrect setting of controls; d)
failure to install in accordance with this installation guide.
2. Claims for missing parts once the product has been
installed.
3. Repair costs for damage caused by foreign objects
or substances.
4. Total loss of the product due to non-availability
of parts.
5. Compensation for loss of use of the product or
consequential loss of any kind.
6. Call out charges where no fault has been found with the
appliance.
7. Call out charges where the water supply cannot be
isolated, this includes consequential losses arising from
unserviceable supply valves.
8. The cost of repair or replacement of pressure relief
devices, showerheads, hoses, riser rails and/or wall
brackets, isolating switches, electrical cable, fuses and/or
circuit breakers or any other accessories installed at the
same time.
9. The cost of routine maintenance, adjustments, overhaul
modifications or loss or damage arising therefrom,
including the cost of repairing damage, breakdown,
malfunction caused by corrosion, furring, pipe scaling,
limescale, system debris or frost.
For the latest Terms & Conditions, please see:
www.tritonshowers.co.uk
Triton Showers
Triton Road
Nuneaton
Warwickshire CV11 4NR
Triton is a division of Norcros Group (Holdings) Limited
Customer Service: % 0844 980 0750
Trade Installer Hotline:
www.tritonshowers.co.uk
E-mail: serviceenquiries@tritonshowers.co.uk
0844 980 0730
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0844 980 0744
Fax:
Extended Warranty AVAILABLE NOW. Call 0844 980 0740 for more details.
8-8-2012
TRITON reserve the right to change product specification without prior notice. E&OE. © TRITON SHOWERS 2012
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