Tripp lite USA-28XG User Manual

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USB Twin Serial Adapter

Owner’s Manual

Model: USA-28XG

1111 W. 35th Street, Chicago, IL 60609 USA

www.tripplite.com/support

Copyright © 2010 Tripp Lite. All rights reserved. Keyspan is a trademark of Tripp Lite.

Table of Contents

1.1 - Introduction

3

2.1 - Mac OS X vs 'Classic' Drivers - Important

4

3.1 - Installation Instructions

7

4.1 - Configuring Your Serial Device

9

5.1 - Keyspan Serial Assistant

11

6.1 - Problem Solving

13

7.1 - Appendices -

15

7.1.

a

- Configuration Examples for Mac OS X -

16

7.1.

b

- Palm Desktop

17

7.1.c - Modem/Cell Phone PPP Setup

22

7.1.

d

- VirtualPC

27

7.1.

e

- Final Cut Pro

35

7.1.

f

- Uninstalling Keyspan Software

38

Page

2

USB Twin Serial Adapter

Model: USA-28XG

1.1 - Introduction

The Keyspan USB Serial Adapter Software for Mac OS X allows you to add serial ports to your
Mac OS X computer. Using Mac OS X native software, you can use your Keyspan USB to Se­rial Adapter to communicate with various serial devices via the POSIX API (for more informa­tion, Serial Ports - Mac OS X vs 'Classic' Mac OS section in this manual) .

Important Note:
The Keyspan USB Serial Adapter Software for Mac OS X will add 'Mac OS X serial ports' to your
computer. These 'Mac OS X serial ports' can only be used by Mac OS X native software (a
program that does not require the Classic environment to run). If you are not certain if your
serial device's software can access Mac OS X serial ports, please read the Serial Ports - Mac OS
X vs 'Classic' Mac OS section in this manual. Examples of serial devices that use Mac OS X serial
ports are modems using PPP (for internet access - congured via the Networking System Pref­erence icon), Palm Handhelds (using Palm's HotSync Manager), and UPS devices.

Page 3

2.1 - Mac OS X vs 'Classic' Drivers - Important

Mac OS X compatible Keyspan USB to serial adapters typically also have Mac OS 8.6-9.x driv­ers. Depending on the serial device you intend to connect to your Mac (Palm Pilot, GPS, mo­dem, etc.), you may need to uninstall Keyspan’s Mac OS X software.

This section is intended to help you determine which Keyspan drivers you should install.

Terms Used In This Section

Before reading this section, please familiarize yourself with the following terms:

Mac OS X

Mac OS X refers to any version of Mac OS X. This is Apple’s current operating
system.

Classic (Mac OS 9.2.2 running within Mac OS X)

Classic refers to Mac OS 9.2.2 running within Mac OS X. Classic is only avail­able on non-Intel Macs (G3, G4, G5 computers). Please note that Classic is an
emulator and is not the same as booting your Mac directly into Mac OS (see be­low).

Mac OS

Mac OS refers to Apple’s Mac OS versions prior to Mac OS X (Mac OS 8.6 -

9.2.2). In this section, we will refer to Mac OS when referring to Macs that have
been booted directly into Mac OS 8.6 - 9.x. This is not the same as running Clas-
sic.

Which Keyspan Software Should I Use?

In order for a serial device (Palm Pilot, GPS, modem, etc.) to work on your Mac, all serial de­vices require the following:

serial device (Palm Pilot, GPS, modem, etc.).

A

•

oftware that communicates with that serial device (Palm software for Palm PDAs,

S

•

terminal software for Cisco routers, GPS software for GPS units). This is typically the
software that you launch before using the device.

serial port (HARDWARE) to connect the serial device to physically (provided by

A

•

your Keyspan adapter).

serial port (SOFTWARE) for your serial device’s software to point to.

A

•

If your serial device has Mac OS X compatible software, meaning that the software DOES NOT
REQUIRE CLASSIC, install Keyspan's Mac OS X software.

Page 4

If your software requires Classic and has not been updated to work with Mac OS X, install the
Keyspan OS 8.6 - 9.x drivers. DO NOT INSTALL THE MAC OS X drivers. If you install the
Keyspan Mac OS X drivers, Mac OS X will control your Keyspan adapter and it will not 'share'
it with Classic. Uninstall the Keyspan Mac OS X drivers to resolve this issue.

IMPORTANT NOTE:
There is no way to make a Keyspan adapter work in two Operating Systems at the
same time (both Mac OS 9.2.2 via Classic and Mac OS X). Please
make sure you only install one driver.

If your serial device's software requires the 'Classic' environment to run under Mac OS X,
please skip ahead to 'Classic' Mac OS Serial Ports & Serial Devices.

If your serial device's software is Mac OS X native software, please skip ahead to Keys-

pan Mac OS X Serial Ports & Serial Devices.

If you are not sure if your serial device has Mac OS X native software, please read the
rest of this section.

'Classic' Mac OS Serial Ports & Serial Devices

Serial devices under the Mac Operating Systems (Mac OS 8.x-9.x) access serial ports via the
following software:

The Chooser (printers)
Applications (Palm Pilots)
Control Panels (Wacom tablets)

Regardless of which software you used, your serial device was communicating with software
libraries that handled the very low level communications between your serial device hardware
and your serial port. These low level software libraries (specifically: Communications Resource
Manager (CRM), CommToolBox (CTB), and OpenTransport) are unique to the pre-Mac OS X
OSes (9.2.2 and below) and are not found on Mac OS X.

Unfortunately, 'older' serial programs cannot communicate with Mac OS X serial ports. There­fore, if your serial device's software only works on a 'older' Mac Operating Systems, installing the
USB Serial Adapter software for Mac OS X will not make your serial device work under Mac OS X.

If your serial device's software only runs in 'classic' Mac Operating Systems, you have several options:

Try to get your serial device to work using your existing 'classic' hardware and software

•

(the hardware and software that ran on Mac OS 8.1 through 9.x) via Mac OS X CLAS-

Page 5

SIC environment. If this does not work, please try option 2.

Boot into Mac OS 9.x and use your serial device from there.

•

Keyspan, Mac OS X Serial Ports & Serial Devices

Serial devices that run natively on Mac OS X access serial ports via the following software:

System Preferences
Mac OS X applications
Terminal applications

Regardless of which method is used, your serial device communicates with a software library
called POSIX (aka POSIX API).

When a Keyspan adapter is connected, the Keyspan USB Serial Adapter software for Mac OS X
registers a port with the IORegistry (this is another software library). At this point, a program
can get the list of available serial ports (including Keyspan serial ports) from IORegistry. Once
the program has the list available serial ports, the program uses the POSIX API to communicate
with the serial port.

Note: If you are a developer and need more information about using Mac OS X serial
ports, please visit our Developer web page at:
<http://www.keyspan.com/support/developers/

>

Using the Keyspan Serial Assistant application, you see which Keyspan serial ports have been
added to Mac OS X. This is useful in determining which port to select in your serial device's
software. Please read the Keyspan Serial Assistant section later in this manual for details about
the Keyspan Serial Assistant.

Please note, the POSIX API is unique to Mac OS X and cannot be used by applications running
under the Classic environment.

Page 6

3.1 - Installation Instructions

Installing the USB Serial Adapter Software

Note: Do not connect your Keyspan Serial Adapter prior to installing the driver.

Step 1 - Insert the Keyspan Serial Adapter CD-ROM

Place the CD into the CD-ROM drive. When the CD icon appears on your desktop, double click
on this icon to display its contents.

Step 2 - Run the Keyspan USB Serial Software for Mac OS X Installer

Run the Keyspan USB Serial Software for your OS by double clicking the installer icon.
This will start the installer. Once the installer is running, follow the instructions on screen.

Note: The installer requires that you enter an administrator password
before the Keyspan software can be installed. Generally, this password
will be the same as your standard password. To enter the password,
click on the lock icon in the lower left-hand section in the installer win­dow.

The Keyspan USB Serial Adapter software is now installed.

Step 3 - Software Installation Complete!

Now that you have installed the Keyspan USB Serial Adapter software, you are ready to install
the Keyspan USB Serial Adapter hardware. Please proceed to the installing the Keyspan USB
Serial Adapter Hardware instructions.

Page 7

Installing the Keyspan USB Serial Adapter Hardware

The following hardware installation instructions provide a basic overview on installing the
Keyspan USB Serial Adapter in a USB port. For detailed instructions on how to connect USB
devices your specific computer, please refer to the USB Device Install section in your computer's
user's manual.

Step 4 - Connect the USB Cable to the Adapter (if necessary)

If your Keyspan adapter does not have an attached USB cable, attach the included USB cable
into the Keyspan adapter's USB port.

Step 5 - Connect the Adapter to Your USB Port

Attach the Adapter to your computer by connecting the Adapter's USB cable into any built-in
USB port on your computer or USB Hub. It is not necessary to turn off your computer when at­taching the Adapter.

Step 6 - Hardware Installation Complete!

Your Keyspan USB Serial Adapter is ready for use now that you have installed hardware and
software. Please proceed to the Keyspan Serial Assistant section in this manual for instructions
on what to do next.

Page 8

4.1 - Configuring Your Serial Device

Prior to using your serial device (modem,UPS, etc.) with the Keyspan USB Serial Adapter, you
must:

1. Connect your serial device (hardware) to the Keyspan port.

2. Configure your serial device's software to use the Keyspan port.

The following instructions provide a general overview of this process.

Connecting Your Serial Device (Hardware)

If your Keyspan adapter is not connected, please do so NOW.

Step 1 - Connect Your Serial Device to the Keyspan Adapter

Attach your serial device's serial cable to the serial port on your Keyspan USB Serial Adapter.

Step 2 - Determine which Keyspan Port Your Serial Device is Connected To

If you have a Keyspan product that has more than one serial port, please note which Keyspan
serial port your serial device is connected to (the serial port on the Keyspan product, not your
USB ports on your computer or USB hub). This information will become useful as we start Con
figuring Your Serial Device's Software

.

Configuring Your Serial Device's Software

The following configuration instructions provide a basic overview of how to configure your
software to use your Keyspan serial port(s). For specific instructions on how to operate your se­rial device, please refer to that device's user's manual for detailed instructions.

-

Page 9

Step 3 - Determine Where to Select/Configure the Keyspan Serial Port(s)

Prior to using your serial device with a Keyspan serial port, you must first tell that serial device's
software which Keyspan serial port your device is connected to.

Most serial devices will have software that will allow you to select which serial port the device is
connected to. Depending on your serial device and its software, you may have to configure: a
System Preference item (modems accessing ISPs), an application (UPSes), or some combi­nation of these (modems accessing terminals using Zterm).

Please refer to your serial device's documentation on which method your serial device uses and
how to access that software's serial port "configuration" screen.

Step 4 - Determine Which Serial Port to Select in Your Serial Device's Software

When you've found the port selection screen in your serial device's software, you may be pre­sented with a list of serial port names.

If you have a Keyspan device that only has one serial port, simply select the port name that starts
with the letters USA.

If you have a Keyspan device that has two or more serial ports, you will have more than one
choice in your list of ports. Depending on the software, you should be able to see several ports
with the letters USA. These ports will end with a number that corresponds to the port number on
the adapter.

For example, a port named "
Twin Serial Adapter (part number USA-28X). The numbers before the last number refer to loca­tion of that adapter on the USB bus. In this case, "913" is reporting that the adapter is on USB
bus # 9, host hub port # 1 and external hub port # 3.

USA28X9132 " is referencing to the second port on a Keyspan USB

Step 5 - Use Your Serial Device

Once you've configured your serial software to use the Keyspan serial port, you're ready to start
using your serial device.

Page 10

5.1 - Keyspan Serial Assistant

Besides the required drivers, the Keyspan USB Serial Adapter software installer installs an appli­cation called Keyspan Serial Assistant. This application is used to:

Show the names of the installed serial ports

·

Show which Keyspan adapters are connected

·

Determine the status of the adapter software and hardware

·

Assist in problem solving

·

Launching the Keyspan Serial Assistant

To launch the Assistant, double click the "Keyspan Serial Assistant" icon in your Applications
folder. This will open the Keyspan Serial Assistant window.

Page 11

The Keyspan Serial Assistant will display any Keyspan USB Serial Adapters connected to your

The Settings Menu

Uninstalling Keyspan software

computer. You can also see the names of the Keyspan serial ports by clicking on the TRIANGLE
next to Adapter icon as shown below:

Once you know the names of the Keyspan ports, you can then select the appropriate port name in
your serial device's software.

The Keyspan Serial Assistant's Settings menu is located in the Menu bar and provides access to
the following command(s):

The Un-install USB Serial Extension command un-installs the Keyspan USB

·

Serial extension. For specific instructions on how to use this feature, please read
the

section in this guide.

Page 12

6.1 - Problem Solving

If you are having problems with your Keyspan USB to Serial Adapter in Mac OS X, please
read the following instructions to assist you in troubleshooting your Keyspan adapter.

Hardware Troubleshooting

Step 1 - Use the Keyspan Serial Assistant

Launch the Keyspan Serial Assistant application. When you open the Keyspan Serial Assis­tant application, you should see your Keyspan adapter in the list of available adapters.

Software/Serial Device Troubleshooting

Step 2 - Have You Installed the Correct Driver

Check to make certain that your serial device is compatible with Mac OS X.

If your device is not compatible with Mac OS X, please read the 'Classic' Mac OS Serial Ports
& Serial Devices section in this manual for more information, and then install the appropriate driver.

Step 3 - Check the Physical Connections

Make certain that your serial device is powered on and is properly connected to the Keyspan Se­rial Adapter.

Page 13

Step 4 - Check Your Serial Device's Software Configuration

Check to see if your serial device's software is configured to use the Keyspan port . Please refer
to your serial device's documentation for instructions on how to select/switch/configure a serial
port in that software.

Page 14

7.1 - Appendices

Configuration Examples

Uninstalling Keyspan software

·

Instructions on how to configure selected hardware
and software (VirtualPC, Final Cut Pro, Palm)

·

Instructions on how to uninstall the USB Serial Adapter
software

Page 15

7.1.a - Configuration Examples for Mac OS X

Palm Desktop for Mac OS X

Modems and Cell Phones (PPP)

VirtualPC

Final Cut Pro

The following is a list of available configuration examples for Mac OS X. These example pro­vide step-by-step instructions on configuring select serial devices. The current examples avail­able are:

·

·

·

·

Page 16

7.1.b - Palm Desktop

Keyspan Serial Assistant

Keyspan Serial Assistant

Before you begin...

This Configuration Example assumes that you have already done the following:

1. Installed the Keyspan serial port hardware and software.

2. Installed the Palm Desktop software.

3. Connected the Palm Serial Cradle hardware to a Keyspan serial port.

If you have not performed any of the steps mentioned above, please do so before proceeding.

Step 1 - Check the Keyspan Serial Assistant

Before proceeding, you should check to see if the Keyspan serial port is installed correctly.

To do this, open the
open the

If your Keyspan hardware and software are installed correctly, the 'Serial Ports' text box will
show an icon of your Keyspan serial product.

, you will see a window similar to the one shown below:

(located in your Applications folder). When you

Page 17

Click on the TRIANGLE to the left of your Keyspan icon. This will display the names of the

Keyspan Serial Assistant

serial port(s) on that Keyspan product as shown below:

*** IMPORTANT ***

Note the serial port name in the

. We will be selecting this port name

in the Palm software later.

Note: If you have a Keyspan product that has more than one serial
port, note the serial port name of the serial port that your Palm is con­nected to. Typically, the last 2 letters indicate the port number on
your Keyspan hardware (P1 = port 1, P2 = port 2, etc.).

Step 2 - Open the HotSync® Manager Application

Before you can begin to HotSync your Palm, you must access and configure the HotSync® Man­ager application. The HotSync Manager is the program that manages the serial communication
between your Palm and your computer.

Page 18

The easiest way to access the HotSync Manager is via the Palm Desktop software. To do this,
launch the Palm Desktop software. When the Palm Desktop software is running, go to the "Hot­Sync" menu and select the "Setup" command.

Once the HotSync® Manager application is opened, you will be presented with the HotSync
Software Setup window.

Step 3 - Configure the HotSync Software Setup Window

In the HotSync Software Setup window, click on the HotSync Controls tab at the top of the
window. This will display the HotSync Controls options.

Click on the Disabled radio button to temporarily turn off HotSync monitoring.

Then click on the Connection Settings tab at the top of the HotSync Software Setup window.
This will display the connection options.

Page 19

Turn off the PalmConnect, USB, and Internal Modem connections by unchecking their check
boxes.

Then turn ON the Keyspan serial port name (see Step 1) by checking its check box.

Then click on the Keyspan serial port name and click on the Settings button. This will open the
settings window as shown below:

In the settings window, make sure that the Connection menu is set to SERIAL. The list of num­bers below is the list of available baud rates.

*** IMPORTANT ***

Page 20

If you have a Keyspan USB PDA Adapter with the model number of USA-19, set the baud rate
to 57600. For any other Keyspan serial port product (including the Keyspan USB PDA Adapter
model numbers USA-19Q and USA-19Qi), set the baud rate to As fast as possible.

NOTE: The easiest way to determine the model number of your Keys­pan serial adapter is to turn it over. On the back of the adapter is FCC,
CE, and other information. The part number is listed as "P/N: USA-XXxx".

Once you have selected the correct baud rate, click the OK button to return to the Connection
Settings window. Then click on the HotSync Controls tab.

At the HotSync Controls tab, select the Enabled button as shown below:

Step 4 - HotSync Your Palm Organizer

Palm Software configuration is now complete. To initiate a 'HotSync' session, place your Palm
Organizer in its cradle and then press the HotSync button on the cradle. Your Palm Organizer
will now "HotSync."

Page 21

7.1.c - Modem/Cell Phone PPP Setup

Keyspan Serial Assistant

Keyspan Serial Assistant

Before you begin...

This Configuration Example shows you how to configure a dial-up internet connection (aka PPP
connection) via the Network System Preference. In this example, a modem or cell phone is con-
nected to a Keyspan serial port and the Network System Preference is told to communicate with
that Keyspan serial port.

Before you begin, please make sure that you have done the following:

Installed the Keyspan serial port hardware and software.

•

Connected the Modem/Cell Phone hardware to a Keyspan serial port.

•

If you have not performed any of the steps mentioned above, please do so before proceeding.

Step 1 - Check the Keyspan Serial Assistant

Before proceeding, you should check to see if the Keyspan serial port is installed correctly.

To do this, open the
open the

(located in your Applications folder). When you

, you will see a window similar to the one shown below:

Page 22

Click on the TRIANGLE to the left of your Keyspan icon. This will display the names of the

Keyspan Serial Assistant

serial port(s) on that Keyspan product as shown below:

*** IMPORTANT ***

Note the serial port name in the

. We will be selecting this port name

in the Network System Preference later.

Note: If you have an Keyspan product that has more than one serial
port, note the serial port name of the serial port that your modem/cell
phone is connected to. Typically, the last 2 letters indicate the port
number on your Keyspan hardware (P1 = port 1, P2 = port 2, etc.).

Step 2 - Open the Network System Preference

To open the Network System Preference pane, you must first open the System Preferences win­dow. To do this, select the System Preferences command from the Apple menu as shown below:

Once you are in the System Preferences window, click on the Network icon and proceed to
Step 3.

Page 23

Step 3 - Configure the Network System Preference to Use the Keyspan Serial Port

When you first open the Network System Preference window, you may be told that a 'new port
has been detected.' This message is normal and is letting you know that the Network System
Preference has found a new connection. In this case, the new port/connection is the Keyspan se­rial port. If you see this message, simply click the OK button.

Once you are in the Network System Preference window, select the Keyspan serial port (this is
the name of the port from Step 1) from the Show menu as shown below:

Once your Keyspan serial port is selected, configure the TCP/IP, PPP, and Proxies tabs as per
your Internet Service Provider (ISP; Earthlink, IBM, Mindspring, etc.) instructions. Then
click on the Modem tab.

Page 24

In the Modem tab, you will need to select a modem script for your modem or cell phone. These
modem scripts tell your modem or cell phone how to operate. Select your modem/cell phone
from this list and then click the Apply Now button.

Important : If you do not see your modem/cell phone in this list, con­tact your modem/cell phone manufacturer for a compatible
modem script.

You have now told the Network System Preference which modem/cell phone you are using and
which Keyspan serial port that modem is connected to. Please proceed to Step 4.

Step 4 - Configure the Internet Connect Application and Connect to the Internet

Open the Internet Connect application. This application is found in your Applications folder.

Page 25

Once Internet Connect is open, select the Keyspan serial port from the Configuration menu.

Select an access number in Telephone Number menu and enter your account's password if nec-
essary. Click the Connect button to connect to the Internet.

Page 26

7.1.d - VirtualPC

Keyspan Support For VirtualPC...

Information on how to use Keyspan serial products with VirtualPC is provided per the request of
VirtualPC users. Keyspan does not support VirtualPC due to the fact that VirtualPC cannot
provide the same USB and serial resources that you would find on a 'real' Windows computer.
Because of this, serial devices running under VirtualPC (or any emulator) may or may not work.
Serial and USB devices expect to communicate with hardware based serial and USB ports.
Software based emulators, like VirtualPC, cannot provide the same level of performance as
hardware based USB and Serial ports. Depending on you serial device and its software, you may
or may not be able to reliably use VirtualPC as a way of using a serial device. Please keep this in
mind as you read these instructions.

Before you begin...

This Configuration Example shows you how to configure VirtualPC (with Microsoft Windows)
to use a Keyspan serial port. There are two ways of doing this depending on your Keyspan serial
product:

Method 1 involves VirtualPC emulating
This method is compatible with all Keyspan serial ports. This method is recommended for use
with DOS programs or any software that is not compatible with Microsoft's 'Win32 Communica­tions API' (any pre-Windows 98 or 2000 programs).

Method 2 involves VirtualPC emulating USB and installing Keyspan's Windows software. This
method is only compatible with Keyspan serial ports that have Windows software. This method is
recommended when you have: a) VirtualPC version 4.0 or later b) a Keyspan serial port that has
Windows software. This method is not compatible with Mac only serial ports (USA-28, USA­28X, USA-18X, SXPRO, etc.).

IMPORTANT!!! YOU CANNOT USE BOTH METHOD 1 and METHOD 2 AT THE SAME
TIME. Remember to disable USB if you have VPC set to use COM1/COM2 or disable COM1/
COM2 if you are using the USB.

Both methods accomplish the same the same thing (adding a serial port) but one method may
work better than the other depending on what serial device is used, what operating system is in­stalled, which Keyspan serial port is used, etc. or neither method may work. You may be able to
find more information on the internet as to how to speed up VirtualPC as this often is a factor in
getting a successful outcome.

COM1 or COM2 by using an existing Mac serial port.

VirtualPC - Method 1

Page 27

This method assumes that you have already done the following:

Keyspan Serial Assistant

Keyspan Serial Assistant

Installed the Keyspan serial port hardware and MAC software only (not windows).

•

Installed the VirtualPC software.

•

Installed your serial device software in Windows (in VirtualPC).

•

Connected your serial device hardware to a Keyspan serial port.

•

If you have not performed any of the steps mentioned above, please do so before proceeding.

Step 1 - Check the Keyspan Serial Assistant

Before proceeding, you should check to see if the Keyspan serial port is installed correctly.

To do this, open the
open the

, you will see a window similar to the one shown below:

(located in your Applications folder). When you

Click on the TRIANGLE to the left of your Keyspan icon. This will display the names of the
serial port(s) on that Keyspan product as shown.

Page 28

Keyspan Serial Assistant

*** IMPORTANT ***

Note the serial port name in the

. We will be selecting this port name in

VirtualPC later.

Note: If you have a Keyspan product that has more than one serial
port, note the serial port name of serial port that your modem/cell
phone is connected to. Typically, the last 2 letters indicate the port
number on your Keyspan hardware (P1 = port 1, P2 = port 2, etc.).

Step 2 - Launch and Configure VirtualPC to Emulate a COM Port

Launch VirtualPC by double clicking its icon. When VirtualPC is running, select the "...Set­tings" command from the Edit menu. Please note that the VirtualPC menu bar may be hidden.

You may have to hold down the Command key (Apple key).

Once the Settings window is open, select USB. For Method 1, you will have to disable USB.
Make sure that the Enable USB check box is not checked (disabled) and that all other check
boxes are not checked (see next image).

Page 29

Next, select COM1 or COM2 depending on which port you wish to emulate. Please note which
port you select as you will be selecting this port in your serial device's software later.

Now that you've selected COM1 or COM2, you will need to map the VirtualPC COM port to
a Keyspan MAC serial port. This is what causes data sent to COM1 or COM2 to be sent
to to your Keyspan serial port. To do this, turn on the Mac serial port radio button and select
your Keyspan serial port from the list of available ports (this is same port from Step 1).

Page 30

Once you have selected the Keyspan serial port, click the OK button to save your changes.
Please note that you may have to restart your emulated environment (Windows).

Configuration is now complete. You must now open your serial device's software and tell it to
use COM1 or COM2 as per that device's instructions.

VirtualPC - Method 2

This method assumes that you have already done the following:

1. Installed the VirtualPC software.

2. Installed your serial device's software in Windows (in VirtualPC).

3. Connected your serial device hardware to a Keyspan serial port.

4. Uninstalled any Keyspan MAC software.

5. Installed the Keyspan serial port Windows software.

6. Installed the Keyspan serial device's hardware.

If you have not performed any of the steps mentioned above, please do so before proceeding.

Page 31

Step 1 - Launch VirtualPC and Install Keyspan Windows Software

Launch VirtualPC by double clicking its icon. Once VirtualPC is running and you are in Win­dows, install the Keyspan Windows software for your Keyspan serial port.

If you are not familiar with installing Windows software, please read that Keyspan product's
Windows documentation for step by step instructions.

Step 2 - Configure VirtualPC to Emulate USB

Now that you have installed the Keyspan Windows software, we are ready to configure Virtu­alPC to emulate USB. To do this, first select the "...Settings" command from the Edit menu.
Please note that the VirtualPC menu bar may be hidden. You may have to hold down the Com­mand key (Apple key).

Once the Settings window is open, select COM1 Port and set it to None. Next, select COM2
Port and set it to None as well.

Page 32

Once the Settings window is open, select USB.

Once USB is selected, turn on or check the Enable USB check box. Below this check box, you
should see an item for your Keyspan USB device. Turn on this check box as well. This will
emulate USB and tells your emulated environment that your Keyspan USB device is connected.

Page 33

Once you have selected the Keyspan USB device, click the OK button to save your changes.
Please note that you may have to restart your emulated environment (Windows).

Configuration is now complete. Windows will now detect the Keyspan USB device. Since you
have already installed the Keyspan Windows software, all you need to do is check which COM
port was created (the Keyspan Serial Assistant for Windows that will give you this information ­please refer to the Windows documentation for details) and tell your serial device's software to
use the Keyspan COM port.

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7.1.e - Final Cut Pro

Keyspan Serial Assistant

Keyspan Serial Assistant

This Configuration Example assumes that you have already done the following:

1. Installed the Keyspan serial port hardware and software.

2. Installed the Final Cut Pro software.

3. Connected your video deck hardware to a Keyspan serial port.

If you have not performed any of the steps mentioned above, please do so before proceeding.

Step 1 - Check the Keyspan Serial Assistant

Before proceeding, you should check to see if the Keyspan serial port is installed correctly.

To do this, open the

If your Keyspan hardware and software are installed correctly, the 'Serial Ports' text box will
show an icon of your Keyspan serial product.

Click on the TRIANGLE to the left of your Keyspan icon. This will display the names of the
serial port(s) on that Keyspan product.

(located in your Applications folder).

*** IMPORTANT ***

Note the the serial port name in the
in the Final Cut Pro software later.

Note: If you have a Keyspan product that has more than one serial
port, note the serial port name of the serial port that your Palm is con­nected to. Typically, the last 2 letters indicate the port number on
your Keyspan hardware (P1 = port 1, P2 = port 2, etc.).

. We will be selecting this port name

Step 2 - Setup the Final Cut Pro Software.

Launch Final Cut Pro.

Under the Final Cut Pro menu, select Audio/Video Settings.

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Click on the Device Control Presets tab. (see below)

Select your deck from the list and click on edit. This will bring up the Device Control Preset
Editor. (see below)

Select the correct protocol for your deck.

Under Port, select the Keyspan serial port your deck is connected to. (see above)

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Select OK and now you should have deck control with Final Cut Pro!

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7.1.f - Uninstalling Keyspan Software

Keyspan Serial Assistant

Keyspan Serial Assistant

Keyspan Serial Assistant

Keyspan Serial Assistant

Un-install Instructions

To un-install the Keyspan USB Serial Adapter software for Mac OS X, you will have to:

1. Launch the Keyspan Serial Assistant..

2. Select the Uninstall USB Serial Extension command

(from the Settings menu).

3. Delete the

4. Restart.

For detailed instructions on this process, please follow these steps:

.

application.

Step 1 - Open the Keyspan Serial Assistant

Open the
Applications folder. This will open the

by double clicking the "Keyspan Serial Assistant" icon in your

window.

Step 2 - Access the Settings Menu

In the
Settings menu and follow the on-screen instructions.

, select the Un-install USB Serial Extension command from the

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Step 3 - Delete the Keyspan Serial Assistant Application

To delete the "Keyspan Serial Assistant", open your applications folder, find the Keyspan Serial
Assistant icon and move it to the trash.

Step 4 - Restart Your Computer

Restart your computer to complete the un-install process.

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2-Year Limited Warranty

TRIPP LITE warrants its products to be free from defects in materials and workmanship for a period of two (2) years from the date of initial
purchase. TRIPP LITE’s obligation under this warranty is limited to repairing or replacing (at its sole option) any such defective products. To obtain
service under this warranty, you must obtain a Returned Material Authorization (RMA) number from TRIPP LITE or an authorized TRIPP LITE
service center. Products must be returned to TRIPP LITE or an authorized TRIPP LITE service center with transportation charges prepaid and
must be accompanied by a brief description of the problem encountered and proof of date and place of purchase. This warranty does not apply to
equipment which has been damaged by accident, negligence or misapplication or has been altered or modified in any way.

EXCEPT AS PROVIDED HEREIN, TRIPP LITE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states do not permit limitation or exclusion of implied warranties;
therefore, the aforesaid limitation(s) or exclusion(s) may not apply to the purchaser.

EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL TRIPP LITE BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE. Specifically, TRIPP LITE is not liable for any costs, such as lost profits or revenue, loss of equipment, loss of use of equipment, loss of
software, loss of data, costs of substitutes, claims by third parties, or otherwise.

WARRANTY REGISTRATION

Visit www.tripplite.com/warranty today to register the warranty for your new Tripp Lite product. You’ll be automatically entered into a drawing for a
chance to win a FREE Tripp Lite product!*

* No purchase necessary. Void where prohibited. Some restrictions apply. See website for details.

Warning!

Use of this equipment in life support applications where failure of this equipment can reasonably be expected to cause the failure of the life support
equipment or to significantly affect its safety or effectiveness is not recommended. Do not use this equipment in the presence of a flammable
anesthetic mixture with air, oxygen or nitrous oxide.

FCC Notice, Class B

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

• Reorientorrelocatethereceivingantenna.

• Increasetheseparationbetweentheequipmentandreceiver.

• Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.

• Consultthedealeroranexperiencedradio/TVtechnicianforhelp.

Any changes or modifications to this equipment not expressly approved by Tripp Lite could void the user’s authority to operate this equipment.

WEEE Compliance Information for Tripp Lite Customers and Recyclers (European Union)

Under the Waste Electrical and Electronic Equipment (WEEE) Directive and implementing regulations, when customers buy new electrical and
electronic equipment from Tripp Lite they are entitled to:

• Sendoldequipmentforrecyclingonaone-for-one,like-for-likebasis(thisvariesdependingonthecountry)

• Sendthenewequipmentbackforrecyclingwhenthisultimatelybecomeswaste

Tripp Lite follows a policy of continuous improvement. Product specifications are subject to change without notice.

1111 W. 35th Street, Chicago, IL 60609 USA

www.tripplite.com/support

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