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1111 West 35th Street
Chicago, IL 60609
Customer Support: (773) 869-1234
www.tripplite.com
UPS SNMP/Web Adapter
U
SER’S GUIDE
FCC Radio/TV Interference Notice
The UPS SNMP/Web Adapter Card and the External UPS SNMP/Web Adapter have been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a domestic environment. Both these devices generate, use and can
radiate radio frequency energy and, if not installed in accordance with the instruction manual, may cause harmful interference to
radio communications. The user must use shielded cables and connectors with these products. Any modifications to these products
not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Copyright 2002 Tripp Lite. All rights reserved.
Version 4.
All trademarks and trade names are the properties of their respective owners.
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Chapter 1 Introduction __________________________________________________________________ 1
System Requirements _________________________________________________________________________1
UPS SNMP/Web Adapter Card__________________________________________________________________________ 1
External UPS SNMP/Web Adapter _______________________________________________________________________ 1
Details - Adapter Card ________________________________________________________________________2
Details - External Adapter _____________________________________________________________________3
DIP Switch Table (Both Models) ________________________________________________________________3
Package Contents_____________________________________________________________________________4
Adapter Card ________________________________________________________________________________________ 4
External Adapter _____________________________________________________________________________________ 4
Chapter 2 Configuration _________________________________________________________________ 5
Selecting an IP Address________________________________________________________________________5
Terminal Mode Configuration __________________________________________________________________5
Other Terminal Mode Configuration Options _______________________________________________________________ 6
Installing the UPS Adapter in a LAN ____________________________________________________________8
To Install the UPS SNMP/Web Adapter Card_______________________________________________________________ 8
To Install the External UPS SNMP/Web Adapter____________________________________________________________ 8
Chapter 3 SNMP ______________________________________________________________________ 10
Chapter 4 Browser Interface _____________________________________________________________ 11
Establishing a Connection _____________________________________________________________________________ 11
To Log On to the UPS Adapter _________________________________________________________________________ 11
Navigating the UPS Adapter’s Web Pages ________________________________________________________________ 11
Interface Pages ______________________________________________________________________________12
Variables Page ______________________________________________________________________________________ 13
Event Log Page _____________________________________________________________________________________ 15
Attached Devices Page _______________________________________________________________________________ 15
Control Page _______________________________________________________________________________________ 15
Agent Configuration Page _____________________________________________________________________________ 15
UPS Settings Page ___________________________________________________________________________________ 18
Event Actions Page __________________________________________________________________________________ 18
Set Time Page ______________________________________________________________________________________ 18
Thresholds Page_____________________________________________________________________________________ 19
Environmental Page__________________________________________________________________________________ 20
Chapter 5 Troubleshooting ______________________________________________________________ 21
Appendix A Specifications_______________________________________________________________ 23
PS/2 Connector______________________________________________________________________________25
Serial Port – Adapter Card____________________________________________________________________25
Serial Port – External Adapter_________________________________________________________________26
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Chapter 1
Introduction
Congratulations on the purchase of your new UPS SNMP/Web Adapter. Your UPS SNMP/Web Adapter will connect your UPS to your LAN.
This will allow you to monitor and control the UPS from any PC on the LAN, using either:
• SNMP protocol and popular SNMP network management platforms such as HP OpenView, IBM NetView, etc., or
• A Web browser.
System Requirements
UPS SNMP/Web Adapter Card
• Tripp Lite UPS with a standard card slot.
• Ethernet networking environment using the TCP/IP protocol.
• SNMP-based management station such as:
HP OpenView,
IBM NetView
Sun SunNet Manager,
Novell ManageWise
-OR-
• Web browser supporting HTML frames, forms and Java, such as:
Netscape Navigator 3.0 or later
MS Internet Explorer 4.0 or later
• For “Terminal Mode” configuration, a terminal emulation (communication) package.
External UPS SNMP/Web Adapter
• UPS with a standard serial port.
• Ethernet networking environment using the TCP/IP protocol.
• SNMP-based management station such as:
HP OpenView
IBM NetView
Sun SunNet Manager
Novell ManageWise
-OR-
• Web browser supporting HTML frames, forms and Java, such as:
Netscape Navigator 3.0 or later
MS Internet Explorer 4.0 or later.
• For “Terminal Mode” configuration, a terminal emulation (communication) package.
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SNMP Adapter User’s Guide
Details - Adapter Card
Item Description
DIP Switches. (See DIP switch table, p. 3).
1
Red Error LED.
2
Yellow Link LED.
3
Humidity/Temperature Sensor Connector (PS2).
4
10 Base-T (UTP RJ45) Ethernet Connector.
5
UPS Slot Connector.
6
Figure 1:- UPS SNMP/Web Adapter Card
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Details - External Adapter
Figure 2:- UPS SNMP/Web External Adapter
Item Description
Power Connector.
1
UPS Serial Port.
2
Terminal Serial Port.
3
Introduction
DIP Switch Table
(Both Models)
DIP Switches. (See DIP switch table, below).
4
LEDs.
5
Humidity/Temperature Sensor Connector (PS2).
6
10 Base-T (UTP RJ45) Ethernet Connector.
7
DIP Switch Table
SW1 SW2 Description
off off Normal Operation
off on Reserved
on on Reserved
on off Terminal configuration mode
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SNMP Adapter User’s Guide
Package Contents
The following items should be included in your package. If any items are missing, contact your dealer immediately.
Adapter Card
• UPS SNMP/Web Adapter Card
• CD-ROM including
• MIBs
• Owner’s manual
• Configuration cable
External Adapter
• External UPS SNMP/Web Adapter
• CD-ROM including
• MIBs
• Owner’s manual
• Power adapter
• UPS cable
• Configuration cable
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Chapter 2
Configuration
Your UPS Adapter can be configured for use with many different LAN setups and for many different applications. This chapter
explains the procedures and settings used in UPS Adapter configuration.
Selecting an IP Address
You must choose an IP address for your UPS Adapter before connecting it to your network. The IP address must be unique to the
UPS Adapter, and it must be in the same address block as the computer(s) it will communicate with. For example, if the computer(s) it will communicate with are in the 192.168.x.x block, you might choose the IP address 192.168.1.1 for your UPS Adapter.
Terminal Mode Configuration
Before your UPS Adapter can communicate over your LAN, it must be assigned an IP address via terminal mode configuration
using a direct serial cable connection and a terminal (communication) program. Other UPS Adapter settings may also be config-
ured in terminal mode.
Terminal mode configuration must be done BEFORE installing the UPS Adapter in your LAN. The procedure is as follows:
1. If using the Adapter Card, turn the UPS OFF. If using the External Adapter, disconnect it from the power supply.
2. Set the DIP switches on the UPS Adapter to the Configuration
position. (Switch 1 ON, Switch 2 OFF).
3. Connect the “Terminal” serial port on the UPS Adapter to the serial port on your PC or terminal.
4. Configure the VT100 compatible terminal (communication) program with the following settings:
Setting Value
Baud rate 9600
Data 8 bits
Parity none
Stop Bit 1
Flow control protocol None
5. Set the terminal program to use the correct serial port. (COM 1 or as appropriate)
6. If using the Adapter Card, turn the UPS ON. If using the External Adapter, connect it to the power supply. The configuration
program should now start.
7. Select “Network Configuration”, option 1, from the first menu.
8. Select “Change IP Address”, option 1, from the resulting submenu.
9. Enter the IP address you have chosen for your UPS Adapter.
10. Exit the configuration program.*
11. If using the Adapter Card, turn the UPS OFF. If using the External Adapter, disconnect it from the power supply.
12. Remove the serial cable, and set the Adapter’s DIP switches to normal operation mode (Both switches OFF.) The UPS
Adapter is now ready to be connected to your LAN.
* Or configure other UPS Adapter settings as explained in this chapter.
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SNMP Adapter User’s Guide
Other Terminal Mode Configuration Options
Besides setting the IP address of your UPS Adapter, you may use terminal mode configuration to set up other functions of the UPS
Adapter. The menu options presented through terminal mode configuration are explained below.
1. Network Configuration
Select this main menu option to view a submenu where you can configure the UPS Adapter’s settings necessary for LAN
communication.
Network Configuration Submenu Options
Change IP
Address
Change Net Mask Enter the network mask for the segment to which
Change Gateway
Address
Change HTTP
User Name
Change HTTP
Password
Exit Network
Setup
The default value of the UPS Adapter’s IP Address
is 0.0.0.0. Before connecting the UPS Adapter to an
LAN you must select a different IP Address using
this menu option. Later you may use this menu option to reconfigure the IP Address.
If this setting is changed, all LAN connections are
lost and must be reestablished with the new address.
the UPS Adapter is attached. If you don't have a
router, leave this at 255.255.255.0
If a router is installed on the network segment, enter
its address here. Otherwise, leave this at 0.0.0.0
If you want the UPS Adapter to require users to
enter a specific user name in order to access it, use
this menu option to enter the user name.
If you want the UPS Adapter to require users to
enter a password in order to access it, use this menu
option to enter the password.
Select this menu option to return to the main menu.
2. NMS Configuration
Select this main menu option to configure your UPS Adapter to communicate with its Network Management Stations (NMS). Up
to four NMS may be assigned to the UPS Adapter. For each NMS, enter the following information:
IP Address
Community
String
Access Assign the NMS either RO (read-only access) or RW
The IP address of the NMS.
If the NMS is assigned a Community, enter it here.
Otherwise, leave this field blank.
(read-write access) to the UPS Adapter. NMS with RO
access may not change UPS Adapter settings.
3. Trap Host Configuration
Select this main menu option to configure your UPS Adapter to communicate with its Trap Hosts, which will receive SNMP Traps
sent by the UPS Adapter. Up to ten Trap Hosts may be assigned to the UPS Adapter. For each Trap Host, enter the following information:
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Configuration
IP
Address
Community String If the Trap Host is assigned a Community, enter it
Trap Ctrl Enables/disables the Adapter sending Traps to this
Authent Enables/disables warning this Host of illegal SNMP
The IP address of the Trap Host.
here. Otherwise, leave this field blank.
Trap Host.
activity, i.e. UPS commands or information requests from addresses or communities not
established in the NMS setup section.
4. Change Agent Date/Time
Select this main menu option to view a submenu where you can configure the UPS Adapter’s internal calendar and clock.
Change Agent Date/Time Submenu Options
Change Date
Change Time Enter the current time in the format HH/MM/SS.
Enter today’s date in the format DD/MM/YYYY.
Enter the hour in 24 hour format: 3 AM would be
03, while 3 PM would be 15.
5. Exit Setup
Select this main menu option to exit the configuration program.
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SNMP Adapter User’s Guide
Installing the UPS Adapter in a LAN
To Install the UPS SNMP/Web Adapter Card
1. Turn the UPS OFF.
2. Insert the UPS SNMP/Web Adapter Card into the UPS accessory slot (see UPS manual for location.)
3. Connect the UPS SNMP/Web Adapter Card to your LAN, using a 10 BaseT UTP connector.
4. Turn the UPS ON.
To Install the External UPS SNMP/Web Adapter
1. Turn the UPS OFF.
2. Using a standard serial cable, connect the serial port on the UPS to the “UPS” serial port on the External UPS SNMP/Web
Adapter.
3. Connect the External UPS SNMP/Web Adapter to your LAN, using the 10BaseT UTP connector.
4. Connect the power supply to the External UPS SNMP/Web Adapter.
5. Turn the UPS ON.
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Chapter 3
SNMP
Your UPS SNMP/Web Adapter allows a UPS to be managed by SNMP tools, using the UPS SNMP Agent and the UPS SNMP
MIB.
The UPS SNMP Agent is in the UPS SNMP/Web Adapter’s SNMP firmware. It responds to standard SNMP commands (get, get
next and set) and will generate SNMP traps (messages) if configured to do so.
The MIB (Management Information Base) determines what parameters can be monitored and controlled.
MIB (Management Information Base)
The UPS SNMP MIB must be installed on each management station that will monitor the UPS.
To install the MIB
• Copy the .MIB file from CD or download to a directory on your system.
• Use the Import-Compile command of your SNMP Management program to import the .MIB file.
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Chapter 4
Browser Interface
You may monitor and control a UPS system with an UPS SNMP/Web Adapter using an Internet browser.
The UPS Adapter generates navigable HTML pages. The HTML pages are updated to match the UPS’s status every 30 seconds;
the browser refreshes the displayed information automatically. To update the information on a page sooner, have your browser
reload the page.
Establishing a Connection
To connect to the UPS Adapter:
1. Start your browser.
2. In the Address field, enter the following:
http://IP_Address
Where IP_Address is the IP Address of the UPS Adapter.
e.g.
http://192.168.1.1
3. The Log On Page will then appear.
To Log On to the UPS Adapter
The first page your browser will display is the Log On Page. To continue to the UPS Adapter’s other Web pages:
1. If you have not configured your UPS Adapter to require a user name or password for access, simply hit the Submit Logon
button to continue.
2. If your Web Card is configured to require a user name and/or password for access, enter them here before hitting the Submit
Logon button to continue.
Navigating the UPS Adapter’s Web Pages
After you have passed the Log On page, your browser will display a Navigation Bar on the left of your browser window. This
Navigation Bar contains links to the different interface pages accessible through your browser, described in the following section.
Initially, the right side of your browser window will display the Status Page by default. To load another page in this area, click on
that page’s Navigation Bar link.
Note: You may input values on some of the UPS Adapter’s pages. After typing in values on one of these pages, you MUST hit the
Submit button at the bottom of the page to send the values to the UPS Adapter.
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SNMP Adapter User’s Guide
Interface Pages
Status Page
This page shows commonly useful information about the UPS:
Note: A value of N/A (Not Applicable)in any of the fields indicates that your UPS model does not support that data variable.
Field Definition
Manufacturer The UPS’s maker.
UPS Model The UPS’s model.
Card Uptime How much time has elapsed since the Web
Card was last enabled.
Power Source “Utility” if the UPS is receiving nominal
utility power, “Battery” if the UPS is
supplying power from battery reserves,
“Bypass” if the unit is in bypass mode (see
UPS manual), “Off” if the UPS is off, “UPS
Boost” if the UPS is correcting low voltage
utility power, “UPS Reduce” if the UPS is
correcting high voltage utility power.
Load Normally “OK”; “Overload” if the total
power draw of the equipment the UPS
supports on battery is greater than the UPS’s
output VA rating.
Battery Normally “OK”; “Battery Low” If the
battery’s charge is nearly exhausted.
Estimated Runtime A rough calculation of how long the UPS
can operate on battery power given the current load and battery charge.
Input Voltage The voltage of the current the UPS is
receiving from the utility.
Input Frequency The frequency of the current the UPS is
receiving from the utility.
Load Percent The percentage of the UPS’s maximum
output capacity being used to support a load.
Battery Voltage The voltage level of the UPS’s
battery(ies).
Battery Capacity The percentage of battery charge remaining.
Battery Age The elapsed time since the battery(ies) were
installed.
Recent Events A abbreviated list of UPS events (alarms,
outages, etc.) that have occurred recently.
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Browser Interface
Variables Page
This page shows the current value of all the operating variables your UPS can communicate. Each variable is marked with one of
four indicator icons:
Icon Indication
Normal: An operating variable within its
usual range.
Informational: An UPS variable that differs
from model to model and does not change
due to operating conditions.
Critical: An operating variable outside its
usual range.
Warning: An UPS condition requiring user
attention.
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Different UPS models have different communication capabilities. Depending on your UPS model, the variables on the Variable
Page may include some or all of the following:
Variable Definition
Nominal Input
AC voltage the UPS is designed to accept.
Voltage
UPS Mode “Line” if the UPS is receiving utility power,
“Invert” if the UPS is supplying power from
battery reserves, “Bypass” if the unit is in bypass
mode (see UPS manual), “Off” if the UPS is off.
Input Voltage AC Voltage the UPS is receiving.
Minimum Input
Voltage
Maximum Input
Voltage
Weakest AC voltage that the UPS will accept
before switching to battery reserves.
Strongest AC voltage that the UPS will accept
before switching to battery reserves.
Frequency AC frequency that the UPS is designed to accept.
Output Load Percentage of the UPS’s maximum inverter out-
put capacity being used by devices connected to
the system’s battery-supported outlets.
Load State “OK” if Output Load is less than 100% of output
capacity, “Overload” if it equals or exceeds
100%.
UPS Output Status Indicates if UPS output is on or off.
Battery Age Time elapsed since UPS batteries were changed.
Nominal Battery
DC voltage the UPS is designed to accept.
Voltage
Battery Voltage DC voltage the UPS is receiving.
Battery Capacity Percentage of the battery’s charge remaining.
Battery Voltage
Condition
“OK” if more than 50% of the UPS’s battery
charge remains, “Low” if 25-50% remains and
“Very Low” if less than 25% remains.
Temperature
UPS system’s internal temperature.
(°F/°C)
Self Test Date Date of last UPS self test.
Self Test Status Results of last UPS self test.
UPS Firmware
Version
UPS system’s operating system as read by the
adapter.
Model UPS system’s model as read by the adapter.
Protocol UPS system’s communications as read by the
adapter.
Date UPS Installed Set by user on the UPS Settings page.
UPS Location Set by user on the UPS Settings page.
UPS Name Set by user on the UPS Settings page.
UPS Serial Number Set by user on the UPS Settings page.
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Browser Interface
Contact Name Set by user on the UPS Settings page.
Contact Number Set by user on the UPS Settings page.
Event Log Page
This page displays a list of the most events your UPS has experienced.
The list’s first column, Date/Time, tells exactly when the event occurred in a Day/Month/Year Hour:Second format.
The second column, System Message, gives a brief description of the event.
By hitting the Save Log button at the bottom of the page, you can save the current log to the UPS Adapter’s memory. Later, if other
events have occurred and pushed the saved events off the page, you may hit the Restore Log button to view the events in the log
you saved again. Clear Log erases the log entries shown, but not the saved entries..
Attached Devices Page
Depending on your UPS system’s capabilities, you may be able to turn it and perhaps its individual outlets or groups of outlets on
and off from this screen.
To turn your UPS completely off or on, click on the on/off buttons labeled “Main Power” in the upper center of the page. The colored circle next to these buttons indicates the current status of the UPS: green for on, red for off.
If your UPS system’s outlets can be turned on and off separately, more on/off buttons and colored circles will appear in a table on
this page. These buttons correspond to your UPS’s outlets or load banks. In the fields next to them you may type labels describing
which load each set of buttons controls. Click on the “Cycle” button to reset devices by turning the outlet(s) off, then on again.
Colored circles without buttons may appear in the table; these represent outlets on your UPS that cannot be individually controlled.
Control Page
From this page you can issue direct commands to your UPS by selecting a command from the list shown, then pressing the
“Execute Command” button. Depending on your UPS’s capabilities, some or all of the following commands may be on the list
shown:
Command Effect
TURN ON UPS Starts the UPS. Power will be ON at the
UPS’s outlets. Depending on your UPS
model, it may or may not be able to “coldstart” in battery mode when utility power is
unavailable; see your UPS owner’s manual.
TURN OFF UPS Shuts the UPS down. Power will be OFF at
the UPS’s outlets. Depending on your UPS,
it may or may not continue to charge its
battery if utility power is available; see your
UPS owner’s manual.
REBOOT UPS Turns the power at the UPS’s outlets OFF
briefly, then ON again. Useful for resetting
connected equipment.
RESET MIN/MAX
VOLTAGE
Clears the UPS’s memory of the lowest and
highest voltages it has received from its
utility input.
INITIATE SELF TEST Runs the UPS’s built-in diagnostics.
Agent Configuration Page
On this page you may configure your UPS Adapter for use with your network and your SNMP devices. After making changes to
these settings, scroll down to the buttons at the bottom of the page. You may press the “Reset” button to clear your changes, or the
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SNMP Adapter User’s Guide
“Save Settings” button to send your changes to the UPS Adapter. If you select the “Reboot Agent on Submit” option, the UPS
Adapter will reboot using the new settings when the “Save Settings” button is pushed.
SNMP Card Setup allows you to change your UPS Adapter’s network settings.
SNMP Setup Option Usage
IP Address Used to change the UPS Adapter’s IP
address. When this setting is changed, all
LAN connections are lost and must be
re-established using the new address.
Net Mask Enter the network mask for the segment to
which the UPS Adapter is attached. If you
don't have a router, leave this at
255.255.255.0.
Gateway If a router is installed on the UPS Adapter’s
network segment, enter its address here.
Otherwise, leave this at 0.0.0.0.
User Name To require that a user name be entered to log
on to the UPS Adapter, enter the name here.
Password To require that a password be entered to log
on to the UPS Adapter, enter the word here.
NMS Setup allows you to configure your UPS Adapter to communicate with its Network Management Stations (NMS). Up to four
NMS may be assigned to the UPS Adapter. For each NMS, enter the following information:
NMS Setup Option Usage
NMS [#] Enter the IP address of the NMS.
Community If the NMS is assigned a Community, enter
its name here. Otherwise leave this field
blank.
Access Assign the NMS either RO (read-only access)
or RW (read-write access) to the UPS
Adapter. NMS with RO access may not
change UPS Adapter settings.
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Browser Interface
Trap Receivers Setup allows you to configure your UPS Adapter to communicate with its Trap Hosts, which will receive SNMP
Traps sent by the UPS Adapter. Up to ten Trap Hosts may be assigned to the UPS Adapter. For each Trap Host, enter the following
information:
Trap Receivers
Usage
Setup Option
TR [#] The IP address of the Trap Host.
Community If the Trap Host is assigned a Community,
enter it here. Otherwise, leave this field
blank.
Enable Traps Enables/disables the Adapter sending Traps
to this Trap Host.
Authenticate Enables/disables warning this Host of illegal
SNMP activity, i.e. UPS commands or
information requests from addresses or
communities not established in the NMS
setup section.
Email Configuration Setup allows you to configure your UPS Adapter to send notifications to up to three addresses via e-mail.
Press the “Send Test Email” button after making changes to verify that the new settings work.
Email Configuration
Usage
Setup Option
Email Server Address The IP address of the email server the UPS
Adapter will use.
Email Server Port The port number of the email server the UPS
adapter should use.
From Address The return address that should appear on the
email the UPS Adapter will send.
Email Recipients Up to three email addresses that will receive
notifications.
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UPS Settings Page
On this page you may enter information that will make it easier to identify and manage the connected UPS. The information you
enter here will be displayed on the Variables page. After making changes to these settings, scroll down to the buttons at the bottom
of the page. You may press the “Reset” button to clear your changes, or the “Submit” button to send your changes to the UPS
Adapter.
SNMP Setup Option Usage
Battery Installed Date When you install the UPS or change its
internal battery, enter the date here.
UPS Installed Date When you install the UPS, enter the date
here.
UPS Location Identify the UPS by location.
UPS Name Identify the UPS by function or by another
distinguishing feature.
UPS Serial Number The manufacturer’s serial number from the
UPS’s label.
Contact Name Name of the repair technician.
Contact Number Contact information for repair technician.
Event Actions Page
From this page you can configure your UPS to shut down in response to any, all or none of the following power and/or operating
conditions:
Condition Definition
On Battery The UPS is providing power to connected
equipment from battery.
Low Battery UPS battery power is below 25% of its total
capacity.
Overload The combined power draw of all connected
equipment exceeds the UPS system’s output
rating.
Battery Below 50% UPS battery power is below 50% of its total
capacity.
High Temperature The UPS system’s internal temperature is
above its normal operating range.
To configure the UPS to shut down in response to one of these actions, first select the type of shutdown desired:
Shutdown Definition
UPS system The UPS will turn off.
None The UPS will not shut down due to this event.
Next, set a shutdown delay of up to 60 minutes in the format mm:ss. This is how much time will elapse between the event and the
shutdown. A shutdown delay gives users a chance to save files and shut equipment down gracefully.
Set Time Page
Set the UPS Adapter’s internal clock to local time from this page. Selecting the button “Automatically adjust for daylight savings
time” will set the internal clock to gain or lose an hour when appropriate to match local daylight savings time.
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Browser Interface
After making changes to these settings, scroll down to the buttons at the bottom of the page. You may press the “Reset” button to
clear your changes, or the “Submit” button to send your changes to the UPS Adapter.
Thresholds Page
This page displays a list of UPS operating variables that your Web Card monitors, showing the critical values—Thresholds—that
have been set for each variable. If the UPS crosses over one of these Threshold values, the Web Adapter registers the crossing as a
Critical Event (see Events Page), possibly triggering an Event Action (see Event Actions Page). The Critical Event will reset if the
Web Card senses the variable crossing back over the Threshold value. The variables are:
Note: A value of N/A (Not Applicable) in any of the fields indicates that your UPS model does not support that data variable.
Threshold Threshold Crossed If
Battery Installed Date If the batteries are several years old. If the
UPS’s battery(ies) are changed, this
threshold value should be set to the date of
the change in the format MM/DD/YY.
Battery Capacity lower
threshold
Input Voltage lower
threshold
Input Voltage upper
threshold
Temperature lower
threshold
Temperature upper
threshold
UPS Load upper
threshold
UPS Nominal input
voltage
UPS Nominal battery
voltage
If the UPS battery(ies) have less than the
designated percentage of their full power
capacity remaining.
If the input voltage drops below the chosen
voltage.
If the input voltage climbs above the chosen
voltage.
If the operating temperature drops below the
chosen degrees Fahrenheit.
If the operating temperature climbs above
the chosen degrees Fahrenheit.
If the combined power draw of all equipment
connected to the system’s UPS-connected
outlets climbs above the specified percentage of the UPS’s maximum output capacity.
If the utility power the UPS is plugged into
drops below the specified voltage.
If the voltage of the UPS’s battery(ies) drops
below the specified voltage.
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SNMP Adapter User’s Guide
Environmental Page
This page displays the prevailing environmental parameters in the vicinity of your UPS. You may set high and low limits on these
parameters; if local conditions go outside these limits, your Web Adapter registers a Warning Event (see Events Page), possibly
triggering an Event Action (see Event Actions Page). The Warning Event will reset if the parameter returns inside the limits.
Note: The conditions shown on this page are only accurate if you have
connected a Tripp Lite EnviroSense device to your UPS Adapter.
Parameter Definition
Temperature (F) The temperature near the UPS in degrees Fahrenheit.
Humidity (%) Relative humidity near the UPS.
The Environment Page also shows the status of the four dry contacts on the UPS’s EnviroSense. Each dry contact can be
connected to a smoke detector, alarm or other device (see EnviroSense instructions for details).
You may type a description of how each contact is being used on this page. You may also set whether a contacts’ normal state is
Open or Closed. If a contact switches out of its normal state, your Web Adapter registers a Warning Event (see Events Page),
possibly triggering an Event Action (see Event Actions Page). The Warning Event will reset if the contact reverts to its normal
state.
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Chapter 5
Troubleshooting
This chapter covers some common problems you may encounter during
the configuration and normal operation of the UPS SNMP/Web Adapter.
Whenever a problem is encountered:
• Make sure that the UPS SNMP/Web Adapter is turned on.
• Check all connections and make sure they are secure.
• Refer to the following problems and implement any recommended solutions.
• If, after trying the recommended steps, the problem persists, contact your dealer for technical support.
Problem 1
Solution 1
Unable to ping or connect to the adapter.
1. Check all network connections.
2. Ensure that your PC and the UPS adapter are on the
same network segment. (If you don’t have a router, this
must be true.)
3. It may be that your “arp table” contains invalid entries.
You can clear the “arp table” by rebooting, or by typing
the following command at the command prompt or Run
dialog box.: arp –d <IP Address>
4. You can connect to the UPS Adapter ONLY if your PC
and the UPS Adapter are using IP Addresses from the
same address block. Normally, private LANs use IP
Addresses from ONE of the following blocks, which are
reserved for this purpose:
10.0.0.0 - 10.255.255.255
172.16.0.0 - 172.31.255.255
192.168.0.0 - 192.168.255.255
If your LAN is using a different address block than your
UPS Adapter, you will NOT be able to connect to the
UPS Adapter via the LAN.
In this case, your choices are:
• Use Terminal Mode configuration to set the UPS
Adapter’s IP Address (See page 5).
• Change your PC’s IP Address to allow connection via
the LAN as explained below.
To Check Your Current IP Address
Use Control Panel-Network to check the Properties for the
TCP/IP protocol for your Network Adapter Card.
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SNMP Adapter User’s Guide
To Connect if Your IP Address Range is Different
If your current IP Address is NOT within the 192.168.x.x
range, follow this procedure:
• Temporarily change your PC’s IP Address so that it is
within the same range as your UPS Adapter’s range.
(Choose any address which is not in use.) Also, make
sure the Network Mask is set to 255.255.255.0
• Connect to the UPS Adapter using your browser (see
page 11) and set the Adapter’s IP address so that it is
within the range used by your LAN. You will lose the
connection with the UPS Adapter after changing the IP
Address.
• Re-set your PC’s IP Address to its old value, and
re-establish the connection to the UPS Adapter using its
new IP Address. You can then complete the configuration.
Problem 2
Solution 2
Problem 3
Solution 3
Problem 4
Solution 4
Problem 5
Solution 5
The IP Address of the UPS Adapter is unknown.
Remove the UPS Adapter from your LAN, and use Terminal
Mode Configuration (see page 5) to view and set the IP Ad-
dress.
Unable to perform SNMP get operations.
Check the SNMP settings stored in the UPS Adapter. The IP
Address of the PC you are using must be entered in one of
the SNMP - Manager IP Address fields, with Read or
Read/Write permission. The Community String on the PC
and UPS Adapter must match.
Unable to perform SNMP set operations.
Check the SNMP settings stored in the UPS Adapter. The IP
Address of the PC you are using must be entered in one of
the SNMP - Manager IP Address fields, with Read/Write
permission. The Community String on the PC and UPS
Adapter must match.
Unable to receive traps at your management station.
Check the SNMP - Trap Receiver settings in the UPS
Adapter. The IP Address of the PC you are using must be
entered in one of the SNMP - Trap Receiver IP Address
fields. The Community String on the PC and UPS Adapter
must match.
Problem 6
Unable to use AutoDiscover to find the agent from your
management station.
Solution 6
Check the access control table in the UPS SNMP Adapter.
The Manager IP Address needs to have write permission in
the access control table.
Problem 7
The HTTP interface displays an error message:
Action _ _ _ _ Fail
Solution 7
This may be normal, and not an error condition. If the
previous command is not yet finished, another command can
not be executed. You must wait until the previous command
has finished.
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Appendix A
Specifications
UPS SNMP/Web Adapter Card
CPU Intel 80186-25
Memory ROM/RAM: 512Kbytes
NVRAM: 2Kbytes
Power Consumption: < 4 Watts
Power Input: 12 VDC regulated
Size: 130mm (L) x 60mm (W)
Ethernet Connector: 10 BaseT RJ-45 phone jack
LEDs: 2
DIP Switches: 2
Temperature/Humidity
Connection
RS-232 1 “Golden Finger” connector
External UPS SNMP/Web Adapter
CPU Intel 80186-40
Memory ROM/RAM: 512Kbytes
Power Consumption: < 7 Watts
Power Input: External plug pack
Size:
Ethernet Connector: 10 BaseT RJ-45 UTP
LEDs: 2
DIP Switches: 2
Temperature/Humidity
Connection
PS/2 connector
NVRAM: 2Kbytes
12V DC regulated
118mm (L) × 89mm (W) ×
23mm (H)
PS/2 connector
RS-232 1 male DB-9 connector
Environmental Specifications—Both Models
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SNMP Adapter User’s Guide
Operating Temperature:
Storage Temperature:
Shipping Temperature:
Operating Humidity:
Storage Humidity:
Shipping Humidity:
0∼40 degrees C
-10∼70 degrees C
-40∼70 degrees C
10∼80 percent
5∼90 percent
5∼100 percent
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PS/2 Connector
Appendix A - Specifications
PS/2 Connector Pins
Pin Name Description
1 GND Ground
2 +9V or
+12V
3 Not used
4 Not used
5 Tx Serial transmit
6 Rx Serial receive
Serial Port – Adapter Card
Figure 3:- Pin Assignments
PIN Name Description
Power
1 GND +12V GND
2 +12V +12V Power
3 RXDUPS Connect to UPS Tx signal
4 TXDUPS Connect to UPS Rx signal
5 RXDPC Connect to terminal Tx signal
6 TXDPC Connect to terminal Rx signal
7 Not used
8 SNMPSIG SNMP card detect, connect to pin-10
9 GND +12V GND
10 +VCC Provided by UPS
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SNMP Adapter User’s Guide
Serial Port – External Adapter
Pin Signal Name Type
1 Carrier Detect (CD) In
2 Receive (Rx) In
3 Transmit (Tx) Out
4 Data Terminal Ready Out
5 Signal Ground (GND) Power
6 Data Set Ready (DSR) In
7 Request to Send (RTS) Out
8 Clear to Send (CTS) In
9 Ring Indicator (RI) In
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