Appendix A – Default System Settings ...................42
Appendix B – Default SNMP Settings ......................43
Documentation Notice: This User’s Guide is a supplement to the printed manual that came with your TLNETCARD or network-enabled
Tripp Lite device. Refer to the printed manual for instructions on hardware installation and basic configuration, including IP address assignment.
If you have misplaced your printed manual, refer to the downloadable electronic version by going to www.tripplite.com/support and entering
TLNETCARD in the search window.
1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support
TLNETCARD is an optional network card you can install in the accessory slot of a compatible UPS system. TLNETCARD connects your Tripp Lite
device to your Ethernet network for remote monitoring, control and condition reporting. You can manage the device from an SNMP Network
Management Station, a Web browser or telnet. The TLNETCARD can also send SNMP traps or email messages to the addresses you specify,
alerting you automatically to events such as power failures.
1.1 System Requirements
• Tripp Lite UPS system with compatible accessory slot.
• Ethernet network that supports the TCP/IP protocol. Firewall ports 3664 and 3665 may need to be opened.
• One of the following options for remote monitoring and control:
• SNMP-based Network Management Station (such as HP® OpenView®)
• Web browser
• VT-100 Telnet and/or SSH Client
• For “Terminal Mode” configuration only:
• Terminal emulation software program (such as TeraTerm Pro by Ayera Technologies)
• Computer with available DB9 serial port
Warning: Use of this equipment in life support applications where failure of this equipment can reasonably be expected to cause the failure of the
life support equipment or to significantly affect its safety or effectiveness is not recommended. Do not use this equipment in the presence of a
flammable anesthetic mixture with air, oxygen or nitrous oxide.
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2. Installation and Configuration
For instructions on hardware installation, refer to the printed manual that came with your TLNETCARD.
2.1 SNMP Configuration
There are multiple ways to configure the TLNETCARD:
• TLNET Configurator: Use the downloadable program TLNET Configurator to quickly set up one or more TLNETCARDs over the network. Refer
to Section 2.1.1 for more information.
• Web-based Interface: Individual TLNETCARDs can be configured over the network through their TLNET Super visor interfaces. Refer to Section 2.1.2 for more information.
• Telnet Mode: Configure the TLNETCARD over the network in text mode. Refer to Section 2.1.4 for more information.
• COM Port: If a network connection is not available, the TLNETCARD can be configured through its COM port. Please refer to Section 2.1.5
for more information.
Notes:
• When initially connected to the network, the TLNETCARD will attempt to obtain an IP address via DHCP. If DHCP is disabled on the network, the TLNETCARD
can be accessed using its default IP address: 192.168.1.100.
• To ensure system securit y, it is highly recommended that the account and password be changed after the first login.
• If multiple TLNETCARDs are installed on the network, it is advisable to change the TLNETCARD's default Host Name to avoid conflicts. Likewise, it is
recommended to disable BOOTP/DHCP and manually assign a valid static IP address to the TLNETCARD.
2.1.1 Configuring with TLNET Configurator
The following instructions refer to the TLNETCARD Configurator utility software. The TLNETCARD Configurator can be
downloaded at tripplite.com/support and typing TLNETCARD in the search field.
The TLNET Configurator utility (compatible with Windows 2000/2003/2008/XP/Vista/7) enables easy
configuration and firmware upgrade of one or more TLNETCARDs. Follow the instructions below:
Step 1: Use a Cat5 cable to connect the TLNETCARD’s Network port to the network.
Step 2: Ensure the two DIP switches of the TLNETCARD are set to the OFF position (Normal Mode) to enable network
communication and that the workstation and the TLNETCARD are on the same LAN
Step 3: Once downloaded, launch TLNET Configurator.
Step 4: Click Discover to search all available SNMP devices on the LAN. A list of devices will be shown.
Notes:
• To search for SNMP devices in a different domain, change the Subnet and IPv4 IPv6 Prefix Length and click Discover.
• If the TLNETCARD cannot be found, verif y that UDP port 3456 on the workstation is open.
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2. Installation and Configuration
Step 5: Select the TLNETCARD to be modified from the Device List. Click Modify and enter the Administrator’s account and password (default:
admin/password, case sensitive).
Step 6: Click Configuration to modify network settings.
Note: To complete set-up of the TLNETCARD, refer to Section 3 TLNET Supervisor.
2.1.2 Configuring via TLNET Supervisor
To configure an individual TLNETCARD via web browser, follow the instructions below:
Step 1: Use a Cat5 network cable to connect the TLNETCARD’s Network port to the network. Launch a web browser and enter the
TLNETCARD’s IP address – whether assigned by DHCP/network administrator or the default (192.168.1.100) – in the address bar.
Step 2: Log in as Administrator (default account/password: admin/password, case sensitive).
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2. Installation and Configuration
Step 3: Click System g Administration g User Manager to set up accounts and passwords under the “Local Authentication” section. The
access permissions for the account types are as follows:
1) Administrator: Allowed to modify all settings.
2) Device Manager: Allowed to modify device-related settings.
3) Read Only User: Allowed to view settings only.
Manually specify whether users are allowed to log in from other LANs. If login attempts from external connections are to be blocked,
select Only in This LAN. Otherwise, select Allow Any.
Step 4: Click System g Administration g TCP/IP to set Host Name, IP address, Subnet Mask and Gateway IP for the TLNETCARD.
Step 5: Click Time Server to manually set time and date for the system, or enable automatic time synchronization between the TLNETCARD
and the time servers.
Note: To complete set-up of the TLNETCARD, refer to Section 3 TLNET Supervisor.
2.1.3 Configuring via Telnet
Step 1: Use a Cat5 network cable to connect the TLNETCARD’s network port to the network.
Step 2: Connect the workstation (Windows or Linux) to the L AN that the TLNETCARD is connected to.
Step 3: For Windows, launch DOS prompt mode (Start g Run gkey in cmd and press Enter). For Linux, launch Shell.
Step 4: Enter telnet <<IP Address>> to initiate telnet connection with the TLNETCARD.
Step 5: When connection is established, enter an Administrator’s account and password (default: admin/password, case sensitive). The Main Menu will appear on the screen. Refer to 2.1.5 Configuring via Text Mode for more information.
Notes:
• The TLNETCARD does not support more than one concurrent terminal session.
• The TLNETCARD terminates idle connections after 120 seconds.
• For complete configuration, refer to Section 3 TLNET Supervisor.
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2. Installation and Configuration
2.1.4 Configuring via Text Mode
This section contains descriptions and default settings for configuring a TLNETCARD using a Telnet/SSH client such as HyperTerminal or PuTTY.
[c]Syslog Server 1The Host Name of remote Syslog Server 1.
[d]Syslog Server 2The Host Name of remote Syslog Server 2.
[e]Syslog Server 3The Host Name of remote Syslog Server 3.
[f]Syslog Server 4The Host Name of remote Syslog Server 4.
[g]SNMP Get, Set Port The SNMP port.161
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2. Installation and Configuration
Time Server
You can manually adjust time and date for the TLNETCARD or set up automatic time ser ver synchronization. The TLNETCARD, Windows XP and
later versions support SNTP (Simple Network Time Protocol).
No. ItemDescriptionDefault
[1]Time SelectionSNTP or manual.SNTP
[2]Time ZoneAdjust your time zone.+0 hr
[3]1st Time ServerThe first time server for SNTP.POOL.NTP.ORG
[4]2nd Time Server The second time server for SNTP.
[5]Manual DateSet the date manually.01/01/2000
[6]Manual TimeSet the time manually.00:00:00
Soft Restart
Reset the TLNETCARD. This will not affect the operation of the UPS.
Default Reset
Reset to factory defaults.
Exit Without Saving
Exit and ignore changes.
Save and Exit
Preserve your changes and exit.
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2. Installation and Configuration
2.1.5 Configuring through COM Port
If a network connection is not available, the TLNETCARD can be configured via COM port connection. Follow the instructions below:
Note: If running a non-Windows system, refer to your system’s user manual for Telnet clients.
Step 1: Use the provided RJ45 to DB9 cable to connect the TLNETCARD’s COM port to the workstations’ COM port.
Step 2: Ensure the TLNETCARD’s two DIP switches are set to the OFF position (Normal Mode).
Step 3: For Windows 2000, 2003, 2008 and XP, go to Start g Programs g Accessories g Communications and select HyperTerminal.
Note: Microsoft has removed HyperTerminal from Windows Vista and later versions. If the OS does not include the program,
a free alternative Telnet/SSH client PuTT Y can be downloaded from http://www.putt y.org.
Step 4: Enter a name, choose an icon for the connection and click OK. From the Connect drop-down menu, select the
COM port that is connected to the TLNETCARD.
Step 5: Click Configure and set up COM port parameters as follows:
Step 6: Click OK to continue. Set the two DIP switches of the TLNETCARD to the ON position (Configuration Mode).
HyperTerminal will automatically connect to the TLNETCARD; if it doesn't, click the telephone icon in the tool bar. When
connection is established, log in with an Administrator’s account/password (default: admin/password, case sensitive).
Once logged in, the Main Menu appears on the screen. Refer to the next section for more information.
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3. TLNET Supervisor
To configure the TLNETCARD via the TLNET Supervisor, follow the steps below:
Step 1: Ensure the TLNETCARD is connected to the L AN.
Step 2: The login page will appear when a connection is established. Enter the account and password (default: admin/ password).
Notes:
• If unable to log in with the correct account and password, additional network configuration may be needed. The IP subnet of the computer may be different
from the TLNETCARD’s.
• The TLNETCARD will automatically log off if the connection is idle for 30 minutes.
The TLNET Supervisor contains three main sections: Monitor, Device and System. Refer to Sections 3.1 - 3.3 for more information.
3.1 Monitor
3.1.1 Information
Note: Because the information provided by a UPS differs by model, the web page will display different information accordingly.
UPS Properties
Go to Monitor g Information g UPS Properties for a status overview of the UPS system’s primary parameters. The values will update
automatically.
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3. TLNET Supervisor
Battery Parameters
Go to Monitor g Information g Battery Parameters to view Battery Status, Batter y Measurement and Batter y Replacement Date.
In/Out Parameters
Go to Monitor g Information g In/Out Parameters to view Input Measurement, Bypass Measurement, Output Measurement and Outlet
Bank.
Identification
Go to Monitor g Information g Identification to view the system Identification and UPS Rating.
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3. TLNET Supervisor
Status Indication
Go to Monitor g Information g Status Indication to view the status of various UPS parameters. When an event occurs, its corresponding
icon changes color.
ShutdownAgent
Go to Monitor g Information g Shutdown Agent to view the designated PCs’ shutdown information, including IP Address, Operating System,
Countdown, Reason and Last Touch.
This page will only appear if:
• The PCs are connected to the UPS using this TLNETCARD.
• The PCs have TLNET Shutdown Agent installed on them.
• In System g Administration g SNMP Trap, the PCs’ IP Addresses have been entered in the Target IP field and TLNET Shutdown Agent has
been selected from the Trap Category’s pull-down menu.
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3. TLNET Supervisor
3.1.2 History
Event Log
Go to Monitor g History g Event Log g selected pages to view events that have occurred. The log overwrites entries when the maximum
(1,000) is reached. The event archive can be downloaded (event_log.xls) by pressing the Download All button.
• Download Event Log from UPS
The TLNETCARD sends a request to the UPS, collects the event logs saved there, then replies to the user through the network. This option
only appears when the UPS supports this function; the event logs saved in the UPS may be different from the event logs saved in the
TLNE TCARD.
Data Log
Go to Monitor g History g Data Log to view saved device data. The data archive can be downloaded (data_log.xls) by pressing the
Download button.
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3. TLNET Supervisor
Configure
Go to Monitor g History g Configure to clear the data and event logs and also to assign the Save Data Interval.
• Clear Data Log: Empties the data log only.
• Clear Event Log: Empties the event log only.
• Save Data Interval: The time inter val at which data is recorded.
3.1.3 Environment
The Environment page is displayed only when a TLNETEM is use. TLNETCARD’s DIP switch 1 should be set to the ON position and DIP switch 2
should be set to the OFF position when using a TLNETEM. For more information about the TLNETEM, refer to its Owner’s Manual
Information
Go to Monitor g Environment g Information to view the TLNET's readings and settings.
Configuration
Go to Monitor g Environment g Configuration to configure the TLNETEM's thresholds and other settings.
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3. TLNET Supervisor
3.1.4 About
Information
Go to Monitor g About g Information to view the TLNET Supervisor version and information about the OpenSSL toolkit and licenses.
3.2 Devices
3.2.1 Management
Because functions will vary by model, all UPS systems will not necessarily support all of the configurations or control items stated below.
Reaction
Go to Device g Management g Reaction to enable and adjust the parameters under which UPS Shutdown and Smart Shutdown are
executed.
• UPS Shutdown Delay
Select the checkbox for each event that is to be a trigger for UPS Shutdown. Enter the time period the system will wait after the trigger event
occurs before shutting down the UPS.
• Smart Shutdown
Smart Shutdown performs a safe shutdown of all connected computers and then the UPS, with one click. Enter the estimated time required
to shutdown the OS of the computers which have the shutdown software installed and are connected to the TLNETCARD.
Enter the time period the TLNETCARD will wait before sending the shutdown command to the UPS, after the OS Shutdown Delay time has
elapsed.
Select the Perform Smart Shutdown in Schedule checkbox in order to execute a Smart Shutdown when “Shutdown” is selected as the action
in either of the Schedules.
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3. TLNET Supervisor
Configure
Go to Device g Management g Configure to configure the UPS. The configuration values are saved in the UPS or in the TLNETCARD.
Note: For each of the following items, the Submit button must pres sed for the modified settings to take effect.
• Auto Restart
Enables or disables auto restart after power has been restored.
• UPS Buzzer
Enables or disables the UPS buzzer.
• Voltage Sensitivity
This feature is not yet supported.
• Transfer Voltage
Sets the desired levels for Low and High Transfer voltage.
• Low Battery Alarm
When selected, this option will trigger a low battery alarm if the reported batter y level falls below the one assigned in the provided text field.
• Battery Replacement Date
Dates can be entered as a record for battery maintenance purposes. Selecting the checkbox will enable pop-up notifications to appear at a
frequency set in the text box.
• Bypass Transfer Frequency
After you set a tolerance of bypass transfer frequency and confirm your setup, the TLNETCARD will send the command to the UPS. If the UPS
transfers to bypass mode and the bypass frequency is out of the tolerance, output will be turned off and critical loads will be protected.
• Periodic Auto Test
Enables the UPS to automatically perform a battery test at a period determined by the pulldown menu selection.
• Economy Mode
Enables greater electrical efficiency by suspending double conversion when the power quality is determined to be satisfactory.
• Outlet Shed / Ramp
Ramp allows controllable loads to be turned on in a prescribed order when a specified trigger event takes place. For instance, when the UPS
returns from an on battery event (i.e. trigger = no longer on battery).
Shed allows controllable loads to be turned off in a prescribed order when a specified trigger event takes place. For instance, when the UPS
goes to battery (i.e. trigger = on battery).
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3. TLNET Supervisor
Control
Go to Device g Management g Control to configure relevant control commands.
Note: For each of the following items, the Submit button must pressed for the specified control to be executed.
• Battery Test
This control executes a 10-second battery test.
• Shutdown & Restart UPS Only
Upon pressing Submit, the UPS will shut down and/or restart per the parameters specified in this section.
• Outlet Control
Press the Execute button to control the corresponding outlet bank (on or off).
• Power Failure/Restore Simulation
Click the Power Failure Test or Power Restore Test button to simulate a power failure or power restore event. This function verifies
functionality of the connected software. The simulation will not influence UPS operations; the UPS remains in its existing UPS mode and will
not transfer to battery.
Weekly Schedule
Go to Device g Management g Weekly Schedule to arrange a weekly schedule for the UPS. Select the day(s) and time for a specified
action (No Action, Shutdown, Restart, 10-Second Test) to take place.
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3. TLNET Supervisor
Specific Schedule
Go to Device g Management g Specific Schedule to arrange a specific schedule for the UPS. Select the calendar day(s) and time for a
specified action (No Action, Shutdown, Restart, 10-Second Test) to take place.
Event Level
Go to Device g Management g Event Level to assign severity levels for each event.
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3. TLNET Supervisor
3.3 System
The System pages are accessible only to users with Administrator privileges.
3.3.1 Administration
User Manager
The TLNETCARD supports RADIUS. Check the Use RADIUS box, enter the required Ser ver, Secret and Port (default: 1812) information, then
click Submit. The three user levels can be defined. If RADIUS is disabled, the Account Name, Password and Login Limitation can be managed
via Local Authentication.
TCP/IP
• TCP/ IP Settings for IPv4
1) DHCP Client: Enable/Disable DHCP. If enabled, the DHCP server automatically assigns an IP address to the TLNETCARD.
2) IP Address: The IP address in dotted format.
3) Subnet Mask: The Subnet Mask for the network.
4) Gateway IP: The IP address for the network gateway in dotted format.
5) DNS IP: The IP address Domain Name Server in dotted format.
6) Search Domain: If the domain entered cannot be found, the system defaults to the Host Name.
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3. TLNET Supervisor
• TCP/ IP Settings for IPv6
1) DHCP Client: Enable/Disable DHCP. If enabled, the DHCP server automatically assigns an IP address to the TLNETCARD.
2) IP Address: The IPv6 address.
3) Prefix Length: The prefix length for the IPv6 address.
4) Gateway V6IP: The IP address for the IPv6 network gateway.
5) DNS V6IP: The IP address for the IPv6 domain name server.
• System
1) Host Name: The SNMP IPv6 Host Name on the network.
2) System Contact: System contact information.
3) System Location: System location information.
• Link
1) Auto-Negotiation: Enable/Disable automatic transfer rate (10/100Mbps) negotiation.
2) Speed: If the Auto-Negotiation is disabled, the transfer rate can be specified.
3) Duplex: If the Auto-Negotiation is disabled, the duplex mode can be specified.
Web
• Web
1) HTTP: Enable/ disable HTTP connection.
2) HTTPS: Enable/ disable HTTPS connection.
3) HTTP Port: Assign an HTTP port number (default: 80).
4) HTTPS Port: Assign an HTTPS port number (default: 443).
5) Web Refresh Period: Enter a time period (in seconds).
• SSL Certificate
1) To ensure connection security between the TLNETCARD and the connecting workstation, an SSL certificate can be used to encrypt and
secure the integrity of transmitted data.
2) Certificate File: The TLNETCARD supports PEM format which is generated by OpenSSL. Click Choose File to upload a certificate file.
Note: For more information about generating a private SSL certificate file, visit http://www.openssl.org/.
• Telnet Port: Assign a Telnet port number (default: 23).
• SSH Port: Assign an SSH protocol port number (default: 22).
• Host Key/ Authentication Public Key: The TLNETCARD supports files generated by OpenSSH, including DSA, RSA, and Authentication
Public Keys.
FTP
• FTP: Enable/ disable F TP connection.
• FTP Port: Assign an F TP port number (default: 21).
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3. TLNET Supervisor
Time Server
The time and date can be automatically synchronized with SNTP servers or manually entered; select the desired option. If the SNTP server is not
responsive, the event and data log will not register even when SNTP is enabled.
• Simple Network Time Server
1) Time Zone: From the dropdown menu, select the time zone for the location where the TLNETCARD is located.
2) Primary/ Secondary Time Server: Two time servers can be added. Every 60 minutes, the TLNETCARD synchronizes with the first
responding server.
3) Enable Daylight Saving: Check to enable daylight saving time.
• Manual
If a time server is not accessible, the time and date can be linked to the local PC or set manually. Note that in the event of a power loss, the
time and date may need to be re-entered once power is restored.
Syslog
Syslog is used to store the event log on remote Syslog servers. This will not affect the local event log. Upon selecting the Enable option, enter
the IP Addresses of up to four (max) Syslog ser vers.
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3. TLNET Supervisor
Batch Configuration
The TLNETCARD supports batch configuration for quick and effortless setup of multiple SNMP devices. Configuration information uploaded from
a source device can be downloaded onto individual target devices using the TLNET Supervisor, or onto multiple target devices using the TLNET
Configurator (see Section 4.1).
Upgrade
The Upgrade page shows the TLNETCARD’s current firmware version. Instructions for performing a firmware update are provided on-screen. The
upgrade process, including a card reboot, should take about one minute.
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3. TLNET Supervisor
3.3.2 Notification
SNMP Access
The TLNETCARD supports SNMP protocol and SNMP NMS (Network Management System), which are commonly used to monitor network
devices. To prevent unauthorized access, the NMS IP addresses community strings and access levels for authorized users can be specified. The
maximum number of IP entries is 256.
Note: If IP address 0.0.0.0 is entered, the NMS IP access restriction is ignored. The TLNETCARD checks the community string to identif y the configured access
level and permission.
SNMPv3 USM
SNMPv3 offers features such as packet encryption and authentication to improve security. The SNMPv3 USM (User Session Management)
allows assignment of eight User Names whose access is granted via SNMPv3 protocol. Their respective Security Levels, Auth Passwords, Priv
Passwords and Access Levels can also be defined.
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3. TLNET Supervisor
SNMP Trap
SNMP Traps alert users to specific events that occur in the monitored environment. SNMP Trap recipients must be added to the Target IP list
by entering in their IP Addresses and related parameters, then clicking Add. Click the Update button to modif y entries in the list. Items can be
removed by clicking the Delete button.
Notes:
The TLNETCARD supports SNMPv1, SNMPv2c and SNMP v3 traps. For SNMP v3 traps, specify an SNMPv3 USM User Name. Use Trap Category to determine
which event notifications are to be sent to the Target IP Address. The three categories are:
• None: No event notifications are sent to the target address.
• Standard: standard event notifications are sent to the target address
• Shutdown Agent: Shutdown Agent event notifications are sent to the target address. Go to Monitor g Information g Shutdown Agent to view the
shutdown information of the designated PC.
Mail Server
Set up an SMTP Server and specify a list of E-mail recipients who will receive notifications when events occur. The maximum number of
recipients is 256.
Note: If a DNS server is not available in the network, manually assign an SMTP server address to enable the E-mail notification system.
• SMTP Server Name or IP
If a Host Name is entered, a DNS IP should be added in TCP/ IP. See section 3.3.1 for more information.
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3. TLNET Supervisor
• Account
The mail server login account.
• Password
The mail server login password.
• Receiver
The recipients’ E-mail addresses.
• Event Level
Select the Event Level that when triggered, an E-mail notification is sent to the corresponding recipient.
1) Information: All event notifications are sent to the target address.
2) Warning: Warning and Alarm event notifications are sent to the target address.
3) Alarm: Only Alarm event notifications are sent to the target address.
Wake on LAN
The Wake On LAN function enables a networked PC to be started up after power is restored and/or the TLNETCARD starts up. This feature
supports a maximum of 256 PCs.
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4. TLNET Configurator
The TLNET Configurator utility simplifies configuration and firmware update of multiple TLNETCARDs as described in the following sections.
Configuration of individual TLNETCARDs using the TLNET Configurator is covered in Section 2.1.1.
4.1 Batch Configuration
This function of the utility allows the configuration of one (source) TLNETCARD to be copied to one or more (target) TLNETCARDs.
Step 1: Within the TLNET Super visor of the source TLNETCARD, go to System g Administration g Batch Configuration and select the
Download button in either the System Configuration or the SNMP Configuration window. The contents of the configuration file will appear in a
web page.
Step 2: Select and copy the entire contents of the configuration file.
Step 3: Open a text editor application such as Notepad and paste the contents. Save the file to a location where it can be accessed by the
TLNET Supervisor or Configurator (e.g. on the computer’s desktop).
Step 4: If required, make edits to the configuration file, then save it with a .ini extension (e.g. snmp.ini).
Note: The configuration file name cannot contain spaces, hyphens or special characters.
Caution: The Network settings, including IP Address, Mask and Gateway of the source TLNETCARD will be transferred to the target
TLNETCARDS. To prevent a setting from being transferred to other devices, simply “comment out” its line item by placing a semicolon
(;) at the beginning of the line item. In the example below, the IP Address will NOT be transferred but the remaining items will.
Launch the TLNET Configurator and set the required network paramters (LAN, Subnet), then click Discover.
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4. TLNET Configurator
Step 5: The Account and Password fields for all target TLNETCARDs will need to be entered. If the cards all share the same account user name
and password, skip to the next step. Otherwise, select each target TLNETCARD’s line item (not its checkbox) and click Modify to enter the
credentials. Once completed, the line item in the Device List will show values in the Account and Password fields.
Step 6: Select the checkboxes of all the target TLNETCARDs, then click on Batch Configuration. Click the Browse button in the pop up
window, then navigate to and select the configuration file saved in Step 3. If the cards all share the same account username and password
information, enter those credentials in the space provided. Even if the default values will be used, they need to be re-entered into fields.
Step 7: Click on the Upload Now button. A notification appears when the process is complete.
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4. TLNET Configurator
4.2 Batch Upgrade
This function of the Batch Upgrade utility allows a firmware file to be loaded onto to one or more TLNETCARDs. Firmware files will typically be
downloaded from Tripp Lite’s website.
Step 1: Place the (downloaded) firmware file in a location where it can be accessed by the TLNET Configurator (e.g. on the computer’s desktop).
Step 2: Launch the TLNET Configurator, set the required network paramters (LAN, Subnet), then click Discover.
Step 3: The Account and Password fields for all target TLNETCARDs will need to be entered. If the cards all share the same account username
and password, skip to the next step. Otherwise, select each target TLNETCARD’s line item (not its checkbox) and click Modify to enter the
credentials. Once completed, the line item in the Device List will show values in the Account and Password fields.
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4. TLNET Configurator
Step 4: Select the checkboxes of all TLNETCARDs to be upgraded, then click on Batch Upgrade. Click the Browse button in the pop up
window, then navigate to and select the firmware file saved in Step 1. If the cards all share the same account username and password
information, enter those credentials in the space provided. Even if the default values will be used, they need to be re-entered into fields.
Step 5: Click the Upgrade Now button. A progress bar will indicate the upgrade status for each TLNETCARD sequentially. An information
window will denote when the upgrade has been completed. Click OK.
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4. TLNET Configurator
Note: The TLNET Configurator will not automatically show the updated firmware version in the Device List. Exit, then re-launch the TLNET Configurator to confirm
the selected devices successfully uploaded the new firmware. The update can also be confirmed in the TLNET Supervisor interface of each device in the
Monitor >> About tab.
5. Modbus TCP
Beginning with firmware revision 01.12.05c, TLNETCARD supports Modbus TCP.
5.1 Configuration
In the TLNET Supervisor interface, go to System g Notification tab and select “Modbus TCP” from the menu. Select the “Enable Service”
checkbox in order to allow up to 8 clients to access the TLNETCARD; leaving the box unchecked will disable TCP service. Enter the required ID
and Port information, then click “Submit”. In the Remote List section, add the IP address and access level for each host, as required.
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5. Modbus TCP
5.2 Operation
Discrete Inputs (Range 0x0100 - 0x012F, Read Function 0x02)
The Read Discrete Inputs function code is used to read 1-2000 contiguous statuses of Discrete Inputs in a remote device. The starting address
and number of inputs is specified by the request Protocol Data Unit. Addresses start at 0 and Discrete Inputs numbered 1-16 would address as
0-15 .
DescriptionAddress (hex - dec)Value 0Value 1
Alarm Over Temperature0x0100256OKOver Temperature
Alarm Input Out Of Range0x0101257OKInput Bad
Alarm Output Bad (obsolete, reserved)0x0102258OKOutput Bad
Alarm bypass STS over temperature0x012B299OKBypass STS Over Temperature
Alarm bypass STS Fault0x012C300OKBypass STS Fault
*Reserved0x012D301
~~
0x012F303
Coils (Range 0x0200 -- 0x020F, Read Function 0x01, Write Function 0x05)
The Read Coils function reads 1-2000 contiguous status of coils in a remote device. The starting address and number of coils is specified by the
request Protocol Data Unit. Addresses start at 0 and Coils numbered 1-16 would address as 0-15.
The Write Coils function writes a single output to ON/OFF in a remote device. A specified constant in the data field requests the ON/OFF state.
Addresses start at 0 and Coils numbered 1 would address as 0.
DescriptionAddress (hex - dec)Value 0Value 1
UPS Buzzer0x0200512SilentAlarm
*Reserved0x0201513
Economic Mode Setting0x0202514 Disable (Back from ECO mode)Enable(Goto ECO mode)
*Reserved0x0203515
AC Fail & Restore Auto-Reboot0x0204516 DisableEnable(default)
Holding Register (Range 0x0300 -- 0x0321, Read Function 0x03, Write Function 0x06)
The Read Holding Registers function code is used to read contents of a contiguous block of Holding Registers in a remote device. The starting
register address and number of registers is specified by the request Protocol Data Unit. Addresses start at 0 and registers numbered 1-16 would
address as 0-15.
The Write Single Register function code is used to write a Single Holding Register in a remote device. The address of the register to be written is
specified by the request Protocol Data Unit. Addresses star t at 0 and registers numbered 1 would address as 0.
Bypass Low Transfer Voltage0x031D7970 - 999 , Read OnlyVoltage
Bypass High Transfer Voltage0x031E798Voltage
Bypass Voltage Tolerance0x031F7990 - 999Voltage
Dry Contact Input Status 10x0320800
Dry Contact Input Status 20x0321801
"0 – 65535
0~65534: Minutes to restart
65535: Cancel restart"
0 = Abort test
3 = Test for 10 seconds
3 = Test for 10 secondsfor protocols 3003 & 3005
0 = Abort test
4= Deep battery test
0 = Normal
1 = Reduced
2 = Low
1 = Disable
4 = BiWeekly
High Byte -- B7:
0=Normal Open
1=Normal Close
B5 … B0:
0=None
1=Dry Contact_in_1
2=Dry Contact_in_5
Low Byte -- B7:
0=Inactive, 1=Active
B6 … B0:
0=None
1=Event1, ... 20=Event20
Minutes
for protocols 4001 & 4006
for protocol 30151/2/3 = Quick test
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5. Modbus TCP
Input Register (Range 0x0400 -- 0x051C, Read Function 0x04)
The Read Input Registers function code is used to read 1-125 contiguous input registers in a remote device. The starting register address and
number of registers is specified by the request Protocol Data Unit. Addresses start at 0 and registers numbered 1-16 would address as 0-15.
DescriptionAddress (hex - dec)ValueUnit
0 = T
1 = H
Series0x04001024
Rating Input Voltage0x040110250 to 999Voltage
Rating Input Frequency0x040210260 to 9990.1 Hz
Rating Output Voltage0x040310270 to 999Voltage
Rating Output Frequency0x040410280 to 9990.1 Hz
Rating VA0x040510290 to 6553410 VA
Rating Output Power0x040610300 to 6553410 Watt
Low Battery Time (not used, reserved)0x040710310 to 99Minute
Mains Input Low Tx Voltage Point0x040810320 to 999Voltage
Mains Input High Tx Voltage Point0x040910330 to 999Voltage
Mains Input Low Tx Voltage Upper Bound0x040A10340 to 999Voltage
Mains Input Low Tx Voltage Lower Bound0x040B10350 to 999Voltage
Mains Input High Tx Voltage Upper Bound0x040C10360 to 999Voltage
Mains Input High Tx Voltage Lower Bound0x040D10370 to 999Voltage
UPS Type0x040E1038
Rating Battery Voltage0x040F10390 to 999Voltage
Mains Low Tx Freq Point0x041010400 to 9990.1 Hz
Mains High Tx Freq Point0x041110410 to 9990.1 Hz
Bypass Rating Freq0x041210420 to 9990.1 Hz
Bypass Freq Max Tolerance0x041310435 to 500.1 Hz
Bypass Freq Set Tolerance0x041410445 to 500.1 Hz
Bypass Low Tx Voltage Point/ Bypass Rating Voltage0x041510450 to 999Voltage
Bypass High Tx Voltage Point0x041610460 to 999Voltage
Bypass Low Tx Voltage Upper Bound/ Bypass Voltage
Max Tolerance
Bypass Low Tx Voltage Lower Bound/ Bypass Voltage
Set Tolerance
Bypass High Tx Voltage Upper Bound0x041910490 to 999Voltage
Bypass High Tx Voltage Lower Bound0x041A10500 to 999Voltage
*Reserved0x041B1051
~
0x041D1053
Battery Condition0x041E1054
Battery Status0x041F1055
Battery Charge0x04201056
Seconds on Battery0x042110570 to 65534Second
Estimated Minutes Remaining0x042210580 to 9999
0x041710470 to 999Voltage
0x041810480 to 999Voltage
2 = NT
3 = NH
4 = DPS
5 = DPH
0: On-Line
1: Off-Line
2: Line-Interactive
3: 3 Phase
4: Split Phase
5: Others
6: HVDC
0 = Good
1 = Weak
2 = Replace
0 = OK
1 = Low
2 = Depleted
0 = (obsolete)
1 = Charging
2 = Resting
3 = Discharging
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5. Modbus TCP
DescriptionAddress (hex - dec)ValueUnit
Estimated Charge Remaining (not used, reserved)0x042310590 to 999
Battery Voltage0x042410600 to 99990.1 Voltage
Battery Current0x042510610 to 99990.1 Amp
UPS Internal Temperature0x042610620 to 999Degrees Celsius
Battery Level0x042710630 to 100%
External Batt-Pack Number0x042810640 to 10
Negative Battery Voltage0x042910650 to 9999-0.1 Voltage
Negative Battery Current0x042A10660 to 99990.1 Amp
*Reserved0x042B1067
Negative Battery Level0x042C10680 to 999%
Positive Charging Current0x042D10690 to 99990.1 Amp
Negative Charging Current0x042E10700 to 99990.1 Amp
0 = None
Battery Charge Mode0x042F1071
Input Num Lines(Phases)0x043010720 to 9
Input Frequency10x043110730 to 9990.1 Hz
Input Voltage10x043210740 to 99990.1 Voltage
Input Current10x043310750 to 99990.1 Amp
Input Power10x043410760 to 6553410 Watt
Input Frequency20x043510770 to 9990.1 Hz
Input Voltage20x043610780 to 99990.1 Voltage
Input Current20x043710790 to 99990.1 Amp
Input Power20x043810800 to 6553410 Watt
Input Frequency30x043910810 to 9990.1 Hz
Input Voltage30x043A10820 to 99990.1 Voltage
Input Current30x043B10830 to 99990.1 Amp
Input Power30x043C10840 to 6553410 Watt
Input Voltage120x043D10850 to 99990.1 Voltage
Input Voltage230x043E10860 to 99990.1 Voltage
Input Voltage310x043F10870 to 99990.1 Voltage
*Reserved0x04401088Value = 0xFFFF
Total Output Power Factor0x044110890 to 999KW/KVA %
Output Source0x04421090
Output Frequency0x044310910 to 9990.1 Hz
Output Num Lines(Phase)0x044410920 to 9 (Number of output lines)
Output Voltage10x044510930 to 99990.1 Voltage
Output Current10x044610940 to 655340.1 Amp
Output Power10x044710950 to 6553410 Watt
Output Load10x044810960 to 999Percent
Output Voltage20x044910970 to 99990.1 Voltage
Output Current20x044A10980 to 655340.1 Amp
Output Power20x044B10990 to 6553410 Watt
Output Load20x044C11000 to 999Percent
Output Voltage30x044D11010 to 99990.1 Voltage
Output Current30x044E11020 to 655340.1 Amp
Output Power30x044F11030 to 6553410 Watt
Output Load30x045011040 to 999Percent
Output Voltage120x045111050 to 99990.1 Voltage
Output Voltage230x045211060 to 99990.1 Voltage
Output Voltage310x045311070 to 99990.1 Voltage
1 = Boost charge
2 = Float charge
0 = Normal
1 = Battery
2 = Bypass (3phase Reserve Power Path)
3 = Reducing
4 = Boosting
5 = Manual Bypass\
6 = Other
7 = No output
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5. Modbus TCP
DescriptionAddress (hex - dec)ValueUnit
Total Output Power KW0x045411080 to 655340.1 KW
Total Output Power KVA0x045511090 to 655340.1 KVA
Bypass Frequency0x045611100 to 9990.1 Hz
Bypass Num Lines(Phase)0x045711110 to 9 (Number of bypass lines)
Bypass Voltage10x045811120 to 99990.1 Voltage
Bypass Current10x045911130 to 655340.1 Amp
Bypass Power10x045A11140 to 6553410 Watt
Bypass Voltage20x045B11150 to 99990.1 Voltage
Bypass Current20x045C11160 to 655340.1 Amp
Bypass Power20x045D11170 to 6553410 Watt
Bypass Voltage30x045E11180 to 99990.1 Voltage
Bypass Current30x045F11190 to 655340.1 Amp
Bypass Power30x046011200 to 6553410 Watt
Bypass Voltage120x046111210 to 99990.1 Voltage
Bypass Voltage230x046211220 to 99990.1 Voltage
Bypass Voltage310x046311230 to 99990.1 Voltage
Bypass STS Temperature0x046411240 to 999Degrees Celsius
*Reserved0x04651125
*Reserved0x04661126
0 = No test performed
1 = Test passed
2 = Test in progress
Test Result0x04671127
Number of Output Relay0x04681128
Temperature0x046911290 – 999, 0xFFFF: NO Connect0.1 Degrees Celsius
Humidify0x046A11300 – 999, 0xFFFF: NO Connect%
Relay 10x046B11310 : Off, 1 : On, 0xFFFF: NO Connect
Relay 20x046C11320 : Off, 1 : On, 0xFFFF: NO Connect
Relay 30x046D11330 : Off, 1 : On, 0xFFFF: NO Connect
Relay 40x046E11340 : Off, 1 : On, 0xFFFF: NO Connect
1. How do I confirm the link between the TLNETCARD and the UPS is established?
If the link between the TLNETCARD and the UPS is correctly established, the yellow LED on the TLNETCARD Network port should flash
rapidly.
2. I can access the TLNET Supervisor, but I cannot login.
Check the IP addresses of the TLNETCARD and the workstation on which you are trying to log in. By default, they must be within the same
LAN. To enable external connections, launch the TLNET Configurator and for that device’s configuration, change User Limitation to Allow Any,
as shown below.
3. I am unable to connect to the TLNETCARD via its Host Name
If you just assigned a new static IP address to the TLNETCARD, you may need to refresh the NetBIOS table so that it corresponds with the
new setting. Although Windows updates its NetBIOS table periodically, you can manually force it to refresh by entering nbtstat –R in DOS
prompt mode. After that, you should be able to connect to the TLNETCARD its Host Name. Ensure that the Host Name assigned to the
TLNETCARD does not exceed 16 bytes.
4. I am unable to ping the TLNETCARD from my workstation
If the SNMP IPv6 is non-responsive, check the following:
a) If the green LED on the TLNETCARD’s Network port is off, check that the network cable is correctly connected from the TLNETCARD to
the network equipment.
b) If the green LED is on, the current IP address may be unreachable. Manually assign a valid IP address to the TLNETCARD.
c) If the green LED flashes and your network configuration includes a DHCP server, verify that the DHCP service is working properly.
Otherwise, verify that the IP address is not already assigned to another device on the network. Note that if the current configuration
is not useable, the TLNETCARD will reset to default IP settings (IPv4 address: 192.168.1.100/ net mask: 255.255.255.0/ gateway:
192.168.1.254).
d) If the problem persists, use a network cable to cross link the TLNETCARD and the workstation. Ping the TLNETCARD’s default or assigned
static IP address. If the ping is successful, indicating that the TLNETCARD is working properly, check your network equipment. If not,
contact your local dealer or service personnel for assistance.
5. I am unable to perform an SNMP Get or Set command
Refer to 3.3.2 Notification to check SNMP settings. Verify that the workstation’s IP address is added to the NMS IP list with Read or Read/
Write (for Set) access. The community string on the workstation and the SNMP IPv6 must match.
6. I am unable to receive an SNMP trap
Refer to 3.3.2 Notification to check SNMP Trap settings. Verify that the workstation’s IP address is added to the Target IP list.
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6. Troubleshooting
7. I forgot the Administrator’s account and password
The Administrator’s account and password can be reset via text mode. Refer to 2.1.5 Configuring through COM Port to establish a COM
port connection with the TLNETCARD. When the login information is prompted, key in rstadmin—for both login and password—within 30
seconds, then press enter. The Administrator account and password are now reset to the default (admin/password).
8. How do I generate a private SSL certificate file (in PEM format) for HTTPs connection?
To ensure a secure connection between the TLNETCARD and your workstation, you can create your own SSL certificate file. Download and
install the OpenSSL Toolkit from http://www.openssl.org. Launch Shell or DOS prompt mode and enter the following command to create your
own certificate file:
openssl req –x509 –nodes –days 3650 –newkey
rsa:1024 –keyout cert.pem –out cert.pem
a) Answer the prompted questions. Proceed with the given directions. Once completed, a file named cert.pem is created in the current
working directory.
b) Upload cert.pem to the TLNET Supervisor. Please refer to 3.3.1 Administration, Web.
9. How do I generate DSA, RSA and Public keys for SSH?
For Linux:
a) Download and install OpenSSH from http://www.openssh.org.
b) Launch Shell and enter the following commands to create your own keys (ignore the prompt to provide a passphrase):
DSA Key:ssh-keygen –t dsa
RSA Key:ssh-keygen –t rsa
c) Upload DSA and RSA keys to the InsightPower SNMP IPv6 for UPS Web. Please refer to 5-3-1 Administration – Console for more
information.
For Windows:
a) Download and install PuTT Y from http://www.putty.org.
b) Run puttygen.exe from the installed directory.
c) Select SSH-2 RSA from the Parameters area and click Key g Generate key pair to generate a RSA key.
d) Click Conversions g Export OpenSSH Key and assign a filename to the RSA key. Ignore the prompt to provide key passphrase.
e) Select SSH-2 DSA from the Parameters, clickt Key g Generate key pair to generate a DSA key.
f) Click Conversions g Export OpenSSH Key and assign a filename to the DSA key. Ignore the prompt to provide key passphrase.
g) Copy the generated key from the text box, paste in a text editor and save as a text file.
h) Upload the DSA/ RSA / Public keys files to the TLNET Supervisor. Refer to 3.3.1 Administration, Console for more information.
10. How do I upload a configuration / firmware / key files via SSH/ SF TP?
For quick configuration of the TLNETCARD, the files can be uploaded via SSH/ SFTP. The TLNETCARD automatically imports your settings
after the files are uploaded to the designated directories. Refer to the following table: