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120V 2000VA 1.8kW Double-Conversion UPS - 7
Outlets, Extended Run, Card Slot, LCD, USB,
DB9, 2U
MODEL NUMBER: SU2000RTXLCD2U
Highlights
●
Offers network-grade protection
against power failures and
voltage fluctuations
●
Zero transfer time between online and battery modes for
uninterrupted operation
●
Optional external battery packs
provide additional runtime for
applications requiring it
●
Optional WEBCARDLX network
interface required to use Auto
Probe feature
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ENERGY STAR-certified to
save electricity, lower costs, and
protect the environment
On-line double-conversion UPS provides pure sine wave AC output to server and network equipment in
data centers and computer rooms.
Features
Double-Conversion UPS Protects Equipment against Damage, Downtime and Data LossThis
100/110/120/127V 50/60 Hz UPS system with IGBT technology maintains perfect output by converting AC
input to DC, then reconverting UPS output to fully regulated sine wave AC with +/-2% voltage regulation in
online and battery modes. Featuring an 1800W capacity, high 0.9 power factor, 570 joules of surge
suppression, true on-line operation with pure sine wave output and zero transfer time to battery mode in
on-line double-conversion mode, the SmartOnline® SU2000RTXLCD2U double-conversion UPS provides
the highest level of AC power protection and battery backup for critical network closet, computer room and
data center equipment.
Individually Controllable Load Banks Let You Access and Control Outlets RemotelySix NEMA 515/20R outlets are split evenly into two switchable three-outlet load banks, allowing you to reboot select
components or shed loads remotely. In addition to those six outlets, this UPS provides one unswitched
NEMA L5-20R outlet for powering a critical component or in-rack PDU.
Reliable, Expandable Battery Backup Keeps You Operational Through Power OutagesThe fieldreplaceable, hot-swappable internal battery provides 13.3 minutes of support at half load (900W) and 4.3
minutes at full load (1800W), keeping protected equipment operational through power failures. For
mission-critical applications demanding scalable extended runtime, the UPS supports external battery
packs, such as Tripp Lite’s BP48V27-2US (sold separately). The intelligent battery management system
with temperature-compensated charging extends battery life.
ENERGY STAR-Certified Economy Mode Helps You Save Money and Protect the EnvironmentBy
meeting strict EPA efficiency guidelines, this ENERGY STAR-certified UPS system helps you save money
and energy. A power-saving Economy mode setting option offers enhanced efficiency and reduced BTU
output when utility power is already high quality.
Set Output Frequency to Match That of Your Connected EquipmentUsing the UPS in Frequency
Conversion mode will correct or convert the incoming frequency of 50 Hz to output 60 Hz (and vice versa).
Intuitive Front-Panel Interface for Convenient UPS Operation and MonitoringThe front-panel LCD
features nine selectable screens of UPS data (including load, voltage and battery data) and 16 screens of
configuration and setup options. LEDs indicate line power availability, AC to DC conversion, battery mode
operation, inverter mode, ECO mode operation, bypass mode operation and AC output status.
Advanced Communications Ports Allow for Automatic Saves and ShutdownsRS-232 and HIDcompliant USB ports connect to a computer running Tripp Lite’s free downloadable PowerAlert® software
to enable safe unattended file saves and system shutdown in case of a prolonged power failure. An EPO
port connects the UPS to a contact closure switch to enable emergency inverter shutdown. Cables are
included.
Applications
●
Deliver perfectly regulated sine
wave output to mission-critical
equipment
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Protect connected components
from dangerous surges, spikes
and line noise
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Keep equipment operational
through power failures
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Allow time to save data and
safely shut down components in
case of a prolonged blackout
Package Includes
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SU2000RTXLCD2U
SmartOnline Double-Conversion
UPS
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USB cable
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RS-232 cable
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EPO cable
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4-post rack-mounting hardware
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Owner’s manual
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Optional WEBCARDLX Network Interface Offers 24/7 AccessThe SU2000RTXLCD2U includes a slot
for an optional Java-free HTML5-based WEBCARDLX (sold separately) that enables full remote access
for site power and UPS status monitoring, configuration, control and email notifications via secure web
browser, SNMP, telnet or SSH. It supports 10/100 Mbps auto-sensing for optimum communication with an
Ethernet network. Automated alerts help prevent accidental overloads, power loss and downtime.
WEBCARDLX 15.5.2 or later is required to use the Auto Probe feature, which can prevent costly service
calls by automatically rebooting non-responsive network devices.
Versatile Installation OptionsHardware is included for mounting the UPS system in 2U of space in an
EIA-standard 19-inch 4-post rack. Use the optional 2POSTRMKITWM (sold separately) for 2-post rack
mounting or the optional 2-9USTAND (sold separately) for mounting in an upright tower position. The 10foot power cord with NEMA 5-20P plug connects to any compatible AC outlet.
Specifications
OVERVIEW
UPC Code 037332248534
UPS Type On-Line
INPUT
Rated input current (Maximum Load) 16A
Nominal Input Voltage(s) Supported 100V AC; 110V AC; 115V AC; 120V AC; 127V AC
Nominal Input Voltage Description 120V factory default
UPS Input Connection Type 5-20P
Input Circuit Breakers 30A
UPS Input Cord Length (ft.) 10
UPS Input Cord Length (m) 3.1
Recommended Electrical Service 20A 120V
Input Phase Single-Phase
OUTPUT
Output Volt Amp Capacity (VA) 2000
Output kVA Capacity (kVA) 2
Output Watt Capacity (Watts) 1800
Output kW Capacity (kW) 1.8
Output Capacity Details ON LINE MODE: Maximum output capacity is reduced to 1620 watts at 115V nominal and 1440 watts at 100V
Power Factor 0.9
nominal; FREQUENCY REGULATION / CONVERSION MODE: Maximum output ratings are reduced in frequency
regulation / conversion mode (127/120V 1260 watts / 115V 1134 watts / 110V 1071 watts / 100V 1008 watts)
OVERLOAD CAPACITY: Supports inverter operation up to 105% load continuously, 125% load for 3 minutes; 150%
load for 30 seconds and >150% load for 0.5 seconds before switching to BYPASS (when bypass input voltage and
frequency are WITHIN bypass limits) or SHUTDOWN (when bypass input voltage or frequency are OUTSIDE
bypass limits)
Crest Factor 3:1
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Nominal Voltage Details 120V factory-default nominal voltage
Frequency Compatibility 50 / 60 Hz; Supports 50 to 60 Hz and 60 to 50 Hz conversion
Frequency Compatibility Details ON LINE MODE: Output frequency is automatically configured to match nominal input frequency on startup; Output
matches input frequency when +/-5Hz of nominal; Output is regulated to +/-0.05Hz when input frequency exceeds
+/-5Hz of nominal. UPS switches to battery mode when input frequency is below 40Hz or above 70Hz.
FREQUENCY REGULATION / CONVERSION MODE: Output is regulated to +/-0.05Hz of selected output frequency
input is 40 to 70Hz; UPS switches to battery mode when input frequency is below 40Hz or above 70Hz. BATTERY
MODE: Output is regulated to +/-0.05Hz.
Output Voltage Regulation (Line
Mode)
Output Voltage Regulation
(Economy Line Mode)
Output Voltage Regulation (Battery
Mode)
+/- 2%
+/- 10%
+/- 3%
Load Management Receptacles Two switchable three-outlet 5-15/20R load banks
Output AC Waveform (AC Mode) Pure Sine wave
Output AC Waveform (Battery
Mode)
Nominal Output Voltage(s)
Supported
Pure Sine wave
100V; 110V; 115V; 120V; 127V
Output Receptacles (6) 5-15/20R; (1) L5-20R
Individually Controllable Load Banks Yes
BATTERY
Full Load Runtime (min.) 4.3 min. (1800w)
Half Load Runtime (min.) 12.3 min. (900w)
Expandable Battery Runtime Extended runtime supported via optional external battery packs
External Battery Pack Compatibility <a class="productLink" href="// External-48V-2U-Rack-Tower-Battery-Pack-Enclosure-DC-
Cabling-select-UPS-Systems~BP48V24-2U">BP48V24-2U</a> (limit 1); <a class="productLink"
href="// External-48V-3U-Rack-Tower-Battery-Pack-Enclosure-DC-Cabling-select-UPSSystems~BP48V60RT-3U">BP48V60RT-3U</a> (multi-pack compatible); <a class="productLink"
href="// External-48V-2U-Rack-Tower-Battery-Pack-for-UPS-Systems~BP48V27-2US">BP48V272US</a> (multi-pack compatible)
Expandable Runtime Description Some external battery configurations require the use of Tripp Lite's External Battery Configuration Software, see
manual for details
DC System Voltage (VDC) 48
Battery Recharge Rate (Included
Batteries)
Internal UPS Replacement Battery
Cartridge
Less than 3 hours recharge to 90% (typical, full load discharge)
<a class="productLink" href="// 2U-UPS-Replacement-48VDC-Battery-Cartridge-1-set-4-
select-Tripp-Lite-SmartPro-UPS~RBC94-2U">RBC94-2U</a>
Battery Access Front panel battery access
Battery Replacement Description Hot-swappable, user replaceable batteries
Expandable Runtime Yes
VOLTAGE REGULATION
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Voltage Regulation Description Online, double-conversion power conditioning maintains 2% output voltage regulation during brownouts and
overvoltages
Overvoltage Correction Corrects overvoltages to 150V (0-100% load)
Undervoltage Correction Corrects undervoltages to 100V at full load (90V at 100V nominal)
Severe Undervoltage Correction Corrects brownouts to 70V (70% load) & 55V (33% load)
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display Front panel LCD information and configuration screen offers detailed UPS and site power status and operating data,
plus configuration of voltage, frequency, operating mode, alarm function and a variety of additional options
Switches 2 switches control off/on power status and alarm-cancel operation; 2 additional scroll-down and scroll-up / select
options enable LCD status viewing and configuration options
Alarm Cancel Operation Power-fail alarm can be temporarily silenced using alarm-cancel switch; silent mode alarm configuration option
available
Audible Alarm Audible alarm indicates UPS startup, power-failure, low-battery, overload, UPS fault and remote shutdown
conditions
LED Indicators 7 front panel LEDs indicate line power availability, AC to DC conversion, battery mode operation, inverter mode, eco
mode operation, bypass mode operation and AC output status
SURGE / NOISE SUPPRESSION
UPS AC Suppression Joule Rating 570
UPS AC Suppression Response
Time
Instantaneous
UPS Dataline Suppression 1 line TEL/DSL (1 in / 1 out); 10/100Base T Ethernet
EMI / RFI AC Noise Suppression Yes
PHYSICAL
Cooling Method Fan
Included Mounting Accessory
Description
Included 4POSTRAILKIT mounting bracket enables installation in 4 post racks from 20.5 to 36 inches (521 to
914mm)
Installation Form Factors Supported
with Included Accessories
Installation Form Factors Supported
with Optional Accessories
Minimum Required Rack Depth with
External Battery Pack (cm)
Minimum Required Rack Depth with
External Battery Pack (in.)
Minimum Required Rack Depth
without External Battery Pack (cm)
Minimum Required Rack Depth
without External Battery Pack (in.)
4 post 19 inch rackmount
2 post rackmount ( <a class="productLink" href="// 2-Post-Rack-Mount-Wall-Mount-Adapter-
Kit-select-Rack-Mount-UPS-Systems~2POSTRMKITWM">2POSTRMKITWM</a> ); 2-4 post front rail
rackmount ( <a class="productLink" href="// Heavy-Duty-2-post-Front-Mounting-Ear-
Kit~UPSHDEARKIT">UPSHDEARKIT</a> ); 4 post rackmount short-depth ( <a class="productLink"
href="// 4-Post-1U-Universal-Adjustable-Rack-Mount-Shelf-Kit-for-Wall-Mount-
Racks~4POSTRAILKITWM">4POSTRAILKITWM</a> ); Tower ( <a class="productLink"
href="// 2U-9U-Tower-Stand-Kit-select-Rack-Mount-UPS-Systems~2-9USTAND">2-
9USTAND</a> ); Wallmount ( <a class="productLink" href="// 2-Post-Rack-Mount-
Wall-Mount-Adapter-Kit-select-Rack-Mount-UPS-Systems~2POSTRMKITWM">2POSTRMKITWM</a> )
66
26
61
24
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Optional Mounting Accessory Notes Optional <a class="productLink" href="// 2U-9U-Tower-Stand-Kit-select-Rack-Mount-UPS-
Systems~2-9USTAND">2-9USTAND</a> enables upright tower UPS placement; <a
class="productLink" href="// 2-Post-Rack-Mount-Wall-Mount-Adapter-Kit-select-Rack-Mount-UPS-
Systems~2POSTRMKITWM">2POSTRMKITWM</a> enables wall-mount and 2-post rackmount installation;
<a class="productLink" href="// 4-Post-1U-Universal-Adjustable-Rack-Mount-Shelf-Kit-for-
Wall-Mount-Racks~4POSTRAILKITWM">4POSTRAILKITWM</a> enables installation in 4-post short-depth
racks from 14.5 to 23.5 inches (368 to 597mm); <a class="productLink" href="// Heavy-
Duty-2-post-Front-Mounting-Ear-Kit~UPSHDEARKIT">UPSHDEARKIT</a> enables installation in 2 or 4-post
racks using front vertical rails only, without rear support
Primary Form Factor Rackmount
Primary UPS Depth (mm) 483
Primary UPS Height (mm) 89
Primary UPS Width (mm) 445
Rack Height 2U
Shipping Dimensions (hwd / in.) 9.10 x 23.20 x 19.30
Shipping Weight (kg) 27.22
UPS Housing Material Steel
UPS Power Module Dimensions
(hwd, in.)
3.5 x 17.5 x 19
UPS Power Module Weight (kg) 22.00
UPS Power Module Weight (lbs.) 48.5
ENVIRONMENTAL
Operating Temperature Range +32 to +104 degrees Fahrenheit / 0 to +40 degrees Celsius
Storage Temperature Range +5 to +122 degrees Fahrenheit / -15 to +50 degrees Celsius
Relative Humidity 0 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load) 684
AC Economy Mode BTU / Hr. (Full
Load)
392
Battery Mode BTU / Hr. (Full Load) 1087
AC Economy Mode Efficiency Rating
(100% Load)
94%
Audible Noise 57 dBA at 1m front side
Operating Elevation (m) Up to 3000m
COMMUNICATIONS
Network Management Cards <a class="productLink" href="// SNMP-Web-Management-Accessory-Card-SmartPro-
SmartOnline-UPS-Systems~SNMPWEBCARD">SNMPWEBCARD</a> ; <a class="productLink"
href="// Web-Management-Accessory-Card-SmartPro-SmartOnline-UPS-
Systems~TLNETCARD">TLNETCARD</a> ; <a class="productLink" href="// Web-
Management-Accessory-Card~WEBCARDLX">WEBCARDLX</a> ; <a class="productLink"
href="// MODBUS-Management-Accessory-Card-UPS-Remote-Monitoring-
Control~MODBUSCARD">MODBUSCARD</a> ; <a class="productLink"
href="// Programmable-Relay-I-O-Card~RELAYIOCARD">RELAYIOCARD</a>
Network Monitoring Port Description Supports detailed monitoring of UPS and site power conditions; DB9 port supports RS232 and contact closure
communications
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PowerAlert Software For local monitoring via the UPS’s built-in communication ports, download PowerAlert Local software at
Communications Cable USB and DB9 cabling included
WatchDog Compatibility Supports Watchdog application, OS and hard-reboot restart options for remote applications
Communications Interface USB (HID enabled); DB9 Serial; Contact closure; EPO (emergency power off); Slot for SNMP/Web interface
LINE / BATTERY TRANSFER
Transfer Time Zero (0 milliseconds) in double-conversion mode; 4 milliseconds economy mode
http:// poweralert
Low Voltage Transfer to Battery
Power (Setpoint)
High Voltage Transfer to Battery
Power (Setpoint)
SPECIAL FEATURES
Cold Start (Startup in Battery Mode
During a Power Failure)
High Availability UPS Features Auto Probe Monitoring and Reboot (requires WEBCARDLX); Automatic inverter bypass; Hot swappable batteries;
Green Energy-Saving Features High efficiency economy mode operation; Individually controllable load banks; Schedulable daily hours of economy
STANDARDS & COMPLIANCE
UPS Certifications ENERGY STAR Qualified; Meets FCC Part 15 Category A (EMI); ROHS (Restriction of Hazardous Substances);
Certification Details Series number AGPS7952; CAN/CSA-C22.2 No. 107.3-14 (3rd Ed); UL1778:2014 (5th Ed) R8.15
WARRANTY
Product Warranty Period
(Worldwide)
Connected Equipment Insurance
(U.S., Canada & Puerto Rico)
100V at full load (90V full load at 100V nominal setting); 70V at 70% load; 55V at 33% load
150
Cold-start operation supported
Zero transfer time; On-Line/Double-Conversion; Individually Controllable Load Banks; Battery Independent Restart
mode operation
Tested to CSA (Canada); Tested to NOM (Mexico); Tested to UL1778 (USA)
2-year limited warranty
$250,000 <a class="insuranceLink" href="// support/insurance-policy">Ultimate Lifetime
Insurance</a>
© 2020 Tripp Lite. All rights reserved. All product and company names are trademarks or registered trademarks of their respective holders. Use of them does
not imply any affiliation with or endorsement by them. Tripp Lite has a policy of continuous improvement. Specifications are subject to change without notice.
Tripp Lite uses primary and third-party agencies to test its products for compliance with standards. See a list of Tripp Lite's testing agencies:
https:// products/product-certification-agencies
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