Tripp Lite SMART2200CRMXL Users Manual

Owner’s Manual

SmartPro® Rackmount

Intelligent, Line-Interactive UPS Systems

Models:

SMART1500CRMXL SMART2200CRMXL SMART3000CRMXL SM2200RMXL2U

(Series No AGSM6953) (Series No. AGSM6876) (Series No. AGSM6877) (Series No. AGSM5389)

Not suitable for mobile applications.

Important Safety Instructions 2 Mounting 4 Quick Installation 6 Optional Installation 8 Basic Operation 10 Storage and Service 15 Product Registration 15 Battery Replacement 16 Español 18 Français 36

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Important Safety Instructions

SAVE THESE INSTRUCTIONS

This manual contains important instructions that should be followed during the installation, operation and storage of this product. Failure to heed these warnings may affect your warranty.

UPS Location Warnings

• Use caution when lifting the UPS. Because of the considerable weight of all rackmount UPS systems, at least two people should assist in lifting and installing them.

• Install the UPS indoors, away from excess moisture or heat, dust or direct sunlight.

• For best performance, the ambient temperature near the UPS should be between 0° C and 40° C (between 32° F and 104° F).

• Leave adequate space around all sides of the UPS for proper ventilation. Do not obstruct its vents or fan openings.

• When mounting the UPS system in a tower orientation, make sure the LED/Control panel is at the top of the UPS, not at the bottom.

• Do not mount unit with its front or rear panel facing down (at any angle).

Mounting in this manner will seriously inhibit the unit’s internal cooling, eventually causing product damage not covered under warranty.

UPS Connection Warnings

• The UPS contains its own energy source (battery). The output terminals may be live even when the UPS is not connected to an AC supply.

• Connect the UPS to a properly grounded AC power outlet. Do not modify the UPS’s plug in a way that would eliminate the UPS’s connection to ground. Do not use adapters that eliminate the UPS’s connection to ground.

• Be sure to use the proper overcurrent protection for the installation, in accordance with the plug/equipment rating.

• Do not plug the UPS into itself; this will damage the UPS and void your warranty.

• If you are connecting the UPS to a motor-powered AC generator, the generator must provide filtered, frequency-regulated computer-grade output. Connecting the UPS to a generator will void its Ultimate Lifetime Insurance.

• The electrical outlets supplying power to the equipment should be installed near the equipment and easily accessible.

Equipment Connection Warnings

• Use of this equipment in life support applications where failure of this equipment can reasonably be expected to cause the failure of the life support equipment or to significantly affect its safety or effectiveness is not recommended. Do not use this equipment in the presence of a flammable anesthetic mixture with air, oxygen or nitrous oxide.

• Do not connect surge suppressors or extension cords to the output of the UPS. This might overload the UPS and will void the surge suppressor and UPS warranties.

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Important Safety Instructions continued

Battery Warnings

• Batteries can present a risk of electrical shock and burn from high short-circuit current. Observe proper precautions. Do not dispose of the batteries in a fire. Do not open the UPS or batteries. Do not short or bridge the battery terminals with any object. Unplug and turn off the UPS before performing battery replacement. Use tools with insulated handles. There are no user-serviceable parts inside the UPS. Battery replacement should be performed only by authorized service personnel using the same number and type of batteries (sealed Lead-Acid). The batteries are recyclable. Refer to your local codes for disposal requirements or visit http://www.tripplite.com/support/recycling-program for recycling information. Tripp Lite offers a complete line of UPS System Replacement Battery Cartridges (R.B.C.). Visit Tripp Lite on the Web at www.tripplite.com to locate the specific replacement battery for your UPS.

• During hot-swap battery replacement, the UPS will not provide backup power in the event of a blackout or other power interruptions.

• Do not operate the UPS without batteries.

• When adding external battery packs to select models with external battery pack connectors, connect only Tripp Lite-recommended battery packs of the correct voltage and type. Do not connect or disconnect battery packs when the UPS is operating on battery power.

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Mounting (Rack)

Mount your equipment in either a 2-post or 4-post rack or rack enclosure. The user must determine the fitness of hardware and procedures before mounting. If hardware and procedures are not suitable for your application, contact the manufacturer of your rack or rack enclosure. The procedures described in this manual are for common rack and rack enclosure types and may not be appropriate for all applications.

Note: The illustrations may differ from your model.

2-Post Mounting (Included with 4U models. Optional for 2U and 3U models.)

If you want to mount a 2U or 3U model in a 2-post rack, a Tripp Lite 2-Post Rackmount Installation Kit (model: 2POSTRMKITWM, sold separately) will be required.

X 8

Amount of screws

X 8

may vary by model.

X 4

X 8

X 4

X 8

Important: Illustrations show the most typical installation configurations; your model may vary. Use only the pre-drilled screw holes to attach mounting brackets to the sides of the battery pack. When installing battery packs into the rack, ensure that the weight of the unit is evenly distributed.

X 4

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Mounting (Rack) continued

4-Post Mounting (Included with 2U and 3U models. Optional for 4U models.)

If you want to mount a 4U model UPS in a 4-post rack, a Tripp Lite 4-Post Rackmount Installation Kit (model: UPSRMRII, sold separately) will be required.

Connect the two segments of each shelf

using the included screws and nuts the screws slightly loose so that the shelves can be adjusted in the next step.

Adjust each shelf to fit your rack, then mount

them in the lowest available space of your rack with the screws, nuts and washers provided Note that the support ledges should face inward. Tighten the screws that connect the shelf segments

Attach the mounting ears mounting holes of your equipment screws provided forward.

to the front

. The ears should face

. Leave

using the

Using an assistant, lift your equipment and

slide it onto the mounting shelves. Attach your equipment to the rack by inserting the appropriate hardware G through the mounting ears and into the rack rails.

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Mounting (Tower)

WARNING: When mounting the UPS system in a tower orientation, make sure the LCD Screen panel is at the top of the UPS, not at the bottom.

Note: To mount the UPS in an upright (tower) position, 2-9USTAND is required (sold separately).

Rotate the LCD Screen panel for easy viewing while the UPS is tower mounted. Insert a small screwdriver, or other tool, in the slots on either side of the panel. Pop the panel out, rotate it and pop the panel back in place.

Quick Installation

(Select models only) With the UPS

disconnected from utility power, use a small tool to set the voltage DIP Switches to match your input voltage (UPS is preset to the 120V setting).

Plug the UPS into an outlet on a dedicated circuit.*

NOTE: After you plug the UPS into a live AC outlet, the UPS (in “Standby” mode) will automatically charge its batteries,** but will not supply power to its outlets until it is turned ON.

* Select models include an alternate plug which can be

switched by a qualified electrician.

** The BATTERY CHARGE LED will be the only LED illuminated.

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Quick Installation continued

INPUT

Optional Hardwire Input

(Select models only. Proceed to Step 4 unless you plan to hardwire the UPS system.)

Hardwire Warnings

• Wiring must be performed by a qualified electrician.

• A readily visible and adequate disconnect device must be provided.

• Make sure that your equipment is properly grounded.

• When making wiring connections, observe local/national cable connection regulations at all times. Ensure that cables are fitted with cable sleeves and secured by connector clamps.

• Using cables of improper size may damage your equipment and cause fire hazards. Choose appropriate cabling and protection circuits to make wiring connections. (Ground conductors must be the same size and type as power conductors.)

• Overcurrent protection should be provided per local/national electrical codes.

Select models have an optional hardwire

input that can be connected by a qualified electrician. While the UPS system is turned OFF and unplugged, remove the input power cord A, the input power cord panel B and the adjacent wiring access panel C.

The input terminal block should be wired

directly to a dedicated AC supply circuit rated in accordance with the specifications listed on the UPS system nameplate. The hardwire input panel D will be visible after you remove the input power cord panel. (Note: The

hardwire input panel has a larger cutout that accommodates conduit.) After threading

user-supplied input wiring through usersupplied conduit, insert the conduit through the hardwire input panel and connect the input wiring to the input terminal block. The terminals are labeled “ ” for ground, “N” for neutral and “H” for hot. Connect the input hot wire to the input hot terminal E. Connect the input neutral wire to the input neutral terminal F. Connect the input ground wire to the ground terminal G.

After connecting the input wiring to the

terminal block, secure the wiring access panel C and the hardwire input panel D.

E F

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Quick Installation continued

Plug your equipment into the UPS.*

* Your UPS is designed to support only electronic

equipment. You will overload the UPS if the total VA ratings for all the equipment you connect exceeds the UPS’s Output Capacity. To find your equipment’s VA ratings, look on their nameplates. If the equipment is listed in amps, multiply the number of amps by 120 to determine VA. (Example: 1 amp × 120 = 120 VA). If you are unsure if you have overloaded the UPS’s outlets, see “OUTPUT LOAD LEVEL” LED description.

Turn the UPS ON.

Press and hold the “ON/OFF/STANDBY” button

for one second. The alarm will beep once briefly after one second has passed. Release the button.

Note: UPS system will function properly upon initial startup; however, maximum runtime for the unit’s battery will only be accessible after it has been charged for 24 hours.

Optional Installation

These connections are optional. Your UPS will function properly without these connections.

USB and RS-232 Serial Communications

Use the included USB cable (see 1a) or DB9 serial cable (see 1b) to connect the communication port on your computer to the communication port of your UPS. Install on your computer the Tripp Lite PowerAlert Software appropriate to your computer’s operating system.

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Optional Installation continued

4-5

EPO Port Connection

This optional feature is only for those applications which require connection to a facility’s Emergency Power Off (EPO) circuit. When the UPS is connected to this circuit, it enables emergency shutdown of the UPS’s inverter.

Using the cable provided, connect the EPO port of your UPS (see 2a) to a user-supplied normally closed or normally open switch according to the circuit diagram (see 2b). The EPO port is not a phone line surge suppressor; do not connect a phone line to this port.

External Battery Connection

(Select Models Only)

Your UPS comes with a robust internal battery system; external batteries are needed only to extend runtime. Adding external batteries will increase recharge time as well as runtime.

The illustration (see 3a) shows the location of your UPS’s External Battery Connector A, where you will insert the battery pack cable. Complete installation instructions for your battery pack appear in the battery pack owner’s manual. Make sure that cables are fully inserted into their connectors. Small sparks may result during battery connection; this is normal.

Do not connect or disconnect battery packs when the UPS is running on battery power.

If you connect any external batteries, set the Battery Charge Level Switches (see 3b) to the down position (High Charge Rate – External Battery). This will increase your UPS’s charger output so that the additional batteries charge faster.

Caution! DO NOT set the Battery Charge Level Switches to the down position (High Charge Rate – External Battery) without an external battery connected. There is a risk of damaging the UPS’s internal battery system.

Caution! When an external battery pack is connected, make sure the AC load does not exceed the nameplate rating. Some models are derated when an external battery pack is connected.

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Basic Operation

Buttons (Front Panel)

“ON/OFF/STANDBY” Button

• To turn the UPS ON: with the UPS plugged into a live AC wall outlet*,

press and hold the “ON/OFF/STANDBY” button for one second.** Release the button. If utility power is absent, you can “cold-start” the UPS (i.e., turn it ON and supply power for a limited time from its batteries***) by pressing and holding the “ON/OFF/STANDBY” button for one second.**

• To turn the UPS OFF: with the UPS ON and receiving utility power,

press and hold the “ON/OFF/STANDBY” button for one second.** Then, unplug the UPS from the wall outlet. The UPS will be completely OFF.

* After you plug the UPS into a live AC outlet, the UPS (in ”Standby” mode) will

automatically charge its batteries, but will not supply power to its outlets until it is turned ON. ** The alarm will beep once briefly after the indicated interval has passed. *** If fully charged.

“MUTE/TEST” Button To Silence (or “Mute”) UPS Alarms: briefly press and release the MUTE/

TEST button.* To Run a Self-Test: with your UPS plugged in and turned ON, press and

hold the MUTE/TEST button. Continue holding the button until the alarm beeps several times and the UPS performs a self test. See “Results of a Self-Test” below.

Note: You can leave connected equipment on during a self-test. Your UPS, however, will not perform a self-test if the UPS is not turned on (see “ON/OFF/STANDBY” Button description).

CAUTION! Do not unplug your UPS to test its batteries. This will remove safe electrical grounding and may introduce a damaging surge into your network connections.

Results of a Self-Test: The test will last approximately 10 seconds as the

UPS switches to battery to test its load capacity and battery charge.

• If the “OUTPUT LOAD LEVEL” LED remains lit red and the alarm

continues to sound after the test, the UPS’s outlets are overloaded. To clear the overload, unplug some of your equipment and run the self-test repeatedly until the “OUTPUT LOAD LEVEL” LED is no longer lit red and the alarm is no longer sounding.

CAUTION! Any overload that is not corrected by the user immediately following a self-test may cause the UPS to shut down and cease supplying output power in the event of a blackout or brownout.

• If the “BATTERY WARNING” LED remains lit and the alarm continues to

sound after the test, the UPS batteries need to be recharged or replaced. Allow the UPS to recharge continuously for 12 hours and repeat the self-test. If the LED remains lit, contact Tripp Lite for service. If your UPS requires battery replacement, visit www.tripplite.com to locate the specific Tripp Lite replacement battery for your UPS.

* Overload alarms and battery alarms only. If you need to silence the AC bypass alarm (available on select models), move the “AC Bypass Alarm” switch to the “Disable” position. The switch is located on the back panel.

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Basic Operation continued

Indicator Lights (Front Panel)

All Indicator Light descriptions apply when the UPS is plugged into a wall outlet and turned ON.

“POWER” LED: this green LED lights continuously when the UPS is ON and supplying connected equipment with AC power from a utility source. The LED flashes and an alarm sounds (4 short beeps followed by a pause) to indicate the UPS is operating from its internal batteries during a blackout or severe brownout. If the blackout or severe brownout is prolonged, you should save files and shut down your equipment since internal battery power will eventually be depleted. See “BATTERY CHARGE” LED description below.

“VOLTAGE CORRECTION” LED: this green LED lights continuously whenever the UPS is automatically correcting high or low AC voltage on the utility line without the assistance of battery power. The UPS will also emit a slight clicking noise. These are normal, automatic operations of the UPS; no action is required on your part.

“OUTPUT LOAD LEVEL” LED: this multicolored LED indicates the approximate electrical load of equipment connected to the UPS’s AC outlets. It will turn from green (light load) to yellow (medium load) to red (overload). If the LED is red (either illuminated continuously or flashing), clear the overload immediately by unplugging some of your equipment from the outlets until the LED changes from red to yellow (or green).

CAUTION! Any overload that is not corrected by the user immediately may cause the UPS to shut down and cease supplying output power in the event of a blackout or brownout.

“BATTERY CHARGE” LED: when the UPS is operating from utility power,

this LED indicates the approximate charge state of the UPS’s internal batteries: red indicates the batteries are beginning to charge; yellow indicates the batteries are roughly midway through charging; and green indicates the batteries are fully charged. When the UPS is operating from battery power during a blackout or severe brownout, this LED indicates the approximate amount of energy (ultimately affecting runtime) which the UPS’s batteries will provide: red indicates a low level of energy; yellow indicates a medium level of energy; and green indicates a high level of energy. Since the runtime performance of all UPS batteries will gradually deplete over time, it is recommended that you periodically perform a selftest (see MUTE/TEST Button description) to determine the energy level of your UPS batteries BEFORE a blackout or severe brownout occurs. During a prolonged blackout or severe brownout, you should save files and shut down your equipment since battery power will eventually be depleted. When the LED turns red and an alarm sounds continuously, it indicates the UPS’s batteries are nearly out of power and UPS shut down is imminent.

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Basic Operation continued

“BATTERY WARNING” LED: this LED lights red and an alarm sounds intermittently after you initiate a self test (See “MUTE/TEST” Button description) to indicate the UPS batteries need to be recharged or replaced. Allow the UPS to recharge continuously for 12 hours, and repeat the self-test. If the LED continues to light, contact Tripp Lite for service. If your UPS requires battery replacement, visit www.tripplite.com to locate the specific Tripp Lite replacement battery for your UPS.

Other UPS Features (Rear Panel)

AC Bypass Alarm Switch (Select Models): If the UPS system experiences a processor fault or if the internal battery is completely depleted, the AC bypass will pass through AC power to connected equipment and the audible AC bypass alarm will sound continuously. If you need to silence the AC bypass alarm, move the “AC Bypass Alarm” switch to the “Disable” position. Contact Tripp Lite for assistance at (773) 869-1234.

AC Outlets: All models include NEMA 5-15R and/or NEMA 5-20R outlets. Select models also include NEMA L5-20R or NEMA L5-30R outlets. These outlets provide your connected equipment with AC line power during normal operation and battery power during blackouts and

15A 120V

NEMA 5-15R

20A 120V

NEMA 5-20R

20A 120V

NEMA L5-20R

30A 120V

NEMA L5-30R

Communications Ports (USB or RS-232): These ports connect your UPS to any workstation or server. Use with Tripp Lite’s PowerAlert Software and included cables to enable your computer to automatically save open files and shut down equipment during a blackout. Also use PowerAlert Software to monitor a wide variety of AC line power and UPS operating conditions. Consult your PowerAlert Software manual or contact Tripp Lite Customer Support for more information. See “USB and RS-232 Serial Communications” in the “Optional Installation” section for installation instructions.

EPO (Emergency Power Off) Port: Your UPS features a EPO port that may be used to connect the UPS to a contact closure switch to enable emergency inverter shutdown. See Optional Installation.

brownouts. The UPS protects equipment connected to these outlets against damaging surges and line noise. If you have a serial or USB connection to your UPS, you can remotely reboot connected equipment by turning the outlets OFF and ON using Tripp Lite’s PowerAlert Software. The outlets are divided into one or more load banks (labelled “LOAD 1,” etc.) which may be remotely switched OFF and ON without interrupting power to equipment connected to the other outlets. Outlets labelled “UNSWITCHED” may not be remotely switched off.

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Basic Operation continued

Accessory Slot: Remove the small cover panel from this slot to install optional accessories to remotely monitor and control your UPS. Refer to your accessory’s manual for installation instructions. Contact Tripp Lite Customer Support at (773) 869-1234 for more information, including a list of available SNMP, network management and connectivity products.

Voltage DIP Switches (select models): These switches enable you to set the UPS to match actual input voltage. If the Voltage DIP Switches are set above or below input voltage, the UPS will treat the input as a continuous overvoltage or undervoltage condition, and will automatically adjust input voltage to match the Voltage DIP Switch setting. This will cause constant, unnecessary wear on the UPS system.

Note: The Voltage DIP Switches must be set with the UPS turned OFF and disconnected from utility power. If the switches are set while the UPS is connected to utility power, the setting will not take effect.

Power Sensitivity Adjustment: This dial is normally set fully counterclockwise, which enables the UPS to provide maximum protection against waveform distortions in its AC input. When such distortion occurs, the UPS will normally switch to providing sine wave power from its battery reserves for as long as the distortion is present. In areas with poor utility power or where the UPS’s input power comes from a backup generator, chronic waveform distortion could cause the UPS to switch to battery too frequently, draining its battery reserves. You may be able to reduce how often your UPS switches to battery due to moderate waveform distortion by experimenting with different settings for this dial. As the dial is turned clockwise, the UPS becomes more tolerant of variations in its input power’s AC waveform.

Note: The further the dial is adjusted clockwise, the greater the degree of waveform distortion the UPS will allow to pass to connected equipment. When experimenting with different settings for this dial, operate connected equipment in a safe test mode so that the effect on the equipment of any waveform distortions in the UPS’s output can be evaluated without disrupting critical operations.

External Battery Connector (optional): Use to connect Tripp Lite external battery packs for additional runtime. Refer to instructions available with the battery pack for complete connection information and safety warnings.

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Basic Operation continued

Battery Charge Level Switches: Controls the UPS system’s battery charge rate. If you connect any external batteries, set the Battery Charge Level Switches to the down position (High Charge Rate - External Battery). This

Charge Rate Setting

(when External

Batteries are not

connected)

Charge Rate Setting

(when External

Batteries are

connected)

will increase your UPS’s charger output so the additional batteries charge faster. CAUTION! DO NOT set the

Battery Charge Level Switches to the down position (High Charge Rate - External Battery) without an external battery connected. There is a risk of damaging the UPS’s internal battery system.

Charge Rate Setting

(when External

Batteries are not

connected)

Charge Rate Setting

(when External

Batteries are

connected)

Input Breaker(s) (all models): Protect your electrical circuit from overcurrent draw from the UPS load. If these breakers trip, remove some of the load, then reset them by pressing the breaker(s) in.

Output Breaker (select models): Your UPS features one or more breakers that protect your UPS from output overload. If one or more breakers trip, remove some of the load on the circuit(s), then reset them by pressing the breaker switch(es) in.

Ground Screw: Use this to connect any equipment that requires a chassis ground.

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Storage and Service

Storage

Before storing your UPS, turn it completely OFF: with the UPS ON and receiving utility power, press and hold the “ON/OFF/STANDBY” button for one second (an alarm will beep once briefly after the interval has passed); then, unplug the UPS from the wall outlet. If you store your UPS for an extended period of time, recharge the UPS batteries once every three months: plug the UPS into a wall outlet; allow it to charge for 12 hours; and then unplug it and place it back in storage. Note: After you plug the UPS in, it will automatically begin charging its batteries; however, it will not supply power to its outlets (see Quick Installation section). If you leave your UPS batteries discharged for an extended period of time, they will suffer a permanent loss of capacity.

Service

Your Tripp Lite product is covered by the warranty described in this manual. A variety of Extended Warranty and On-Site Service Programs are also available from Tripp Lite. For more information on service, visit www.tripplite.com/support. Before returning your product for service, follow these steps:

1. Review the installation and operation procedures in this manual to insure that the service problem does not originate from a misreading of the instructions.

2. If the problem continues, do not contact or return the product to the dealer. Instead, visit www.tripplite.com/support.

3. If the problem requires service, visit www.tripplite.com/support and click the Product Returns link. From here you can request a Returned Material Authorization (RMA) number, which is required for service. This simple online form will ask for your unit’s model and serial numbers, along with other general purchaser information. The RMA number, along with shipping instructions will be emailed to you. Any damages (direct, indirect, special or consequential) to the product incurred during shipment to Tripp Lite or an authorized Tripp Lite service center is not covered under warranty. Products shipped to Tripp Lite or an authorized Tripp Lite service center must have transportation charges prepaid. Mark the RMA number on the outside of the package. If the product is within its warranty period, enclose a copy of your sales receipt. Return the product for service using an insured carrier to the address given to you when you request the RMA.

Product Registration

Visit www.tripplite.com/warranty today to register your new Tripp Lite product. You’ll be automatically entered into a drawing for a chance to win a FREE Tripp Lite product!*

* No purchase necessary. Void where prohibited. Some restrictions apply. See website for details.

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Battery Replacement

Under normal conditions, the original batteries in your UPS will last many years. See Safety section before replacing batteries. The batteries are designed for hot-swap replacement (i.e., leaving the UPS in ON mode), but some qualified service personnel may wish to put the UPS in the OFF mode and disconnect equipment before proceeding.

Procedure

Remove Front Panel

Disconnect Batteries

Remove/Dispose of Batteries

Add Batteries

Connect Batteries

Attach connectors: black-to-black and red-to-red.

Replace Front Panel

Note: Select models also have a Battery Retention Plate (see label on the Retention Plate for more details). For models with this plate, remove it after removing the front panel and replace it before replacing the front panel.



UPS and Battery Recycling

Please recycle Tripp Lite Products. The batteries used in Tripp Lite products are sealed Lead-Acid batteries. These batteries are highly recyclable. Please refer to your local codes for disposal requirements.

You can call Tripp Lite for recycling info at 1-773-869-1234. You can go the Tripp Lite Website for up-to-date information on recycling

the batteries or any Tripp Lite product. Please follow this link: http://www.tripplite.com/support/recycling-program/

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