Tripp Lite PowerAlert User Manual

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User’s Guide

PowerAlert® Device Manager

(PADM) 20.0.0

WARRANTY REGISTRATION

tripplite.com/warranty

1111 W. 35th Street, Chicago, IL 60609 USA • tripplite.com/support

Table of Contents

1. Introduction

1.1 System Requirements 3

2. Initial Conﬁguration

2.1 IP Address Assignment 4

2.2 Saving Conﬁguration Changes 5

2.3 Default UPS System 5 Shutdown Settings

2.4 SNMP Conﬁguration 6

3. Web Interface

3.1 Accessing the Web Interface 7

3.2 PADM Overview 8

3.3 Top Menu 14

4. Main Menu

4.1 Dashboard 25

4.2 Device 27

4.3 Loads 30

4.4 Batteries 33

4.5 Events & Actions 36

4.6 Network 45

4.6.1 Internet 45

4.6.2 Services 46

4.6.3 SMTP 46

4.7 Security 48

4.7.1 Session Management 48

4.7.2 User Accounts 48

4.7.3 Roles & Privileges 53

4.7.4 Security Settings 54

4.8 Logs

4.8.1 Accounting Log 56

4.8.2 Application Log 57

4.8.3 Data Log 58

4.8.4 Event Log 62

4.8.5 Syslog 63

5. Technical Support

Appendix A –

Privileges Chart 65

Appendix B –

Supplemental Information 68

Appendix C –

SNMP Commands 69

1. Introduction

Tripp Lite LX Platform devices contain an Ethernet network interface that enables remote conﬁguration, monitoring and control of the device. These functions can be performed using the device’s web interface, Command Line Interface (CLI) or by using SNMP-based management software applications offered by Tripp Lite and other vendors. This User’s Guide focuses on conﬁguration and management using the web interface, commonly referred to as PowerAlert® Device Manager (PADM).

This User’s Guide covers PADM version 20.0.0 and later. For previous PADM versions (15.x.x.), refer to the LX Platform User’s Guide (part number 93-35A4).

For information about the Command Line Interface for PADM version 20.0.0 and later, refer to the PADM20 CLI User’s Guide (part number 93-3C86).

Notes: Previous versions (15.x.x) of PADM supported a Telnet/SSH/Console menu-driven text interface. Starting with PADM version 20.0.0, the menu-driven text interface is replaced by a full-featured CLI (command line interface).

· PADM version 20.0.0 introduces support of a RESTful Application Programming Interface (API). Contact Tripp Lite Technical Support for details.

· See Appendix B for information about PADM20 operational scenarios, such as ﬁrmware update from 15.x and moving a WEBCARDLX from one device to another.

1.1 System Requirements

• A Tripp Lite LX Platform Device, such as WEBCARDLX, PDU3E-series PDUs, PDU3XE-series PDUs, LX sufﬁx PDUs and

LX-compatible cooling products

Note: If updating to PADM20 from a previous ﬁrmware version, ensure the device is running version 15.5.2 or later. If the

device is running 15.5.1 or earlier, update it to 15.5.7 prior to updating to PADM20.

• Ethernet network that supports the TCP/IP protocol

• One of the following options for remote conﬁguration, monitoring and control:

o Web browser (Chrome, Firefox, Internet Explorer or Safari); desktop and mobile environments are supported

o VT-100 terminal emulator client for Telnet, SSH, and/or Serial connections (to access CLI)

Warning: Use of this equipment in life support applications where failure of this equipment can reasonably be expected to cause the failure of the life support equipment or to signiﬁcantly affect its safety or effectiveness is not recommended.

Note: PADM applies the following security policies:

• On initial login with any of the pre-conﬁgured local users, localadmin, localmanager or localguest, PADM will force the

user to change the default password.

• The preconﬁgured SNMPv1 and SNMPv2c users, public and tripplite respectively, are disabled by default.

• The default Authorization Password and Privacy Passphrase of the pre-conﬁgured SNMPv3 users, localadmin,

localmanager or localguest, must be changed prior to use.

2. Initial Conﬁguration

This section provides instructions for conﬁguring the device’s network access parameters. During the process, the device’s MAC address may be required. The 12-character address (in the format XX XX XX XX XX XX) is printed on a label found on the LX Platform device.

• For devices using WEBCARDLX, the label is attached to the underside of the card

• For devices with an embedded LX interface, the label is typically afﬁxed to the device enclosure

For instructions on loading PADM ﬁrmware or device driver updates, refer to the applicable release notes. Related documentation can be downloaded from the Tripp Lite website: tripplite.com. Enter the model name of the LX Platform device in the search bar; on opening the device’s product page, refer to the “Resources & Downloads” section. Ensure the LX Platform device is turned on.

2.1 IP Address Assignment

PADM supports both dynamic (DHCP) and manual IP address assignment; refer to the appropriate section below. If uncertain as to which method to use, contact your network administrator for assistance.

Dynamic IP Address Assignment

Using a standard Ethernet patch cable, connect the LX Platform device’s Ethernet port to the network environment in which the DHCP server is running. The device will attempt to obtain an IP address via DHCP; this may take several minutes, depending on network performance. To learn which IP address has been assigned, contact your network administrator and provide the device’s MAC address..

Notes:

• Consider requesting a long-term lease period for the IP address, depending on application.

• PADM supports IPv4 and IPv6. By default, PADM is set to receive both IPv4 and IPv6 addresses via DHCP

Static IP Address Assignment

PADM supports a single static IPv4 address (requires setting the IP address, subnet mask and gateway) and/or a single static IPv6 address. In addition, PADM can support a single static IPv4 or IPv6 DNS address (requires setting the primary DNS address, and optionally a secondary DNS address). If PADM is not assigned an IP address manually or via DHCP, it will use the default static IP address of 169.254.0.1 with a subnet mask of 255.255.0.0. Using a standard Ethernet patch cable, connect the LX Platform device’s Ethernet port to the network environment. From a computer operating in the same environment, launch a web browser and enter 169.254.0.1 in the address bar. When the PADM login screen appears, enter localadmin for both the name and password*. Navigate to the Network > Internet menu, then overwrite the default IP address with the desired static IP address (Figure 2-1).

*Note: On initial login, you will be required to change the password.

Figure 2-1: Assignment of a Static IPv4 Address

2. Initial Conﬁguration

2.2 Saving Conﬁguration Changes

Most conﬁguration changes saved in PADM take effect immediately; PADM will typically indicate if a reboot is required for changes to take effect. Regardless, rebooting PADM is recommended to ensure that conﬁguration changes persist. See section 3.3 Top Menu for instructions on rebooting PADM. Rebooting PADM does not power cycle the device or any outlet on the device.

2.3 Default UPS System Shutdown Settings

WEBCARDLX and LX Platform UPS systems are pre-conﬁgured to shut down the device two minutes after receiving one of the following alert signals from the UPS:

• Low Battery

• Temperature High

To modify or disable this setting, navigate to the Events & Actions > Action menu and edit the Default Device Shutdown line item by clicking on its pencil icon (Figure 2-2).

Figure 2-2: Setting the Default Device Shutdown Parameters

2. Important Safety Instructions

2.4 SNMP Conﬁguration

PADM uses an embedded SNMP agent and Management Information Bases (MIBs) to support management over the network. The SNMP agent responds to standard SNMP commands (Get, Get Next and Set) and can generate SNMP traps (messages). The MIBs determine which parameters can be monitored and controlled. Three MIB ﬁles—TRIPPLITE.MIB, TRIPPLITEPRODUCTS.MIB and RFC-1628-UPS.MIB—must be imported to each Network Management System (NMS) station that will be monitoring/controlling the LX Platform device. The MIB ﬁles can be downloaded from the PADM20 Top Menu > Help or from

tripplite.com/support.

Note: SNMP Users are conﬁgured in the SNMP Users tab of the Security > User Accounts menu item.

SNMPv1 & v2c Deﬁnitions

Username: A general name for the user. This data is not included in network communications

Community: The key required for responses to Set or Get requests. The Community name must be between 6 and 32 ASCII

characters; alphanumeric and the following special characters are allowed: !”#$%&\’()*+,-./:;?@[\]^_`{|}~.

Role: Each Role contains a set of predeﬁned Privileges related to device functions. In order to issue Set commands --for

example, load control – the SNMP User must be assigned a Role with the corresponding Privileges. See Appendix A for more details about Roles and Privileges.

SNMPv3 Deﬁnitions

Username: The identiﬁer of the user proﬁle. SNMPv3 maps Gets, Sets and Traps to a user proﬁle by matching the username of

the proﬁle to the username in the data packet being transmitted. The username cannot exceed 32 ASCII characters; alphanumeric and the following special characters are allowed: !@#$%^*(){[}]~.

Security Level: The Tripp Lite implementation of SNMPv3 supports three security levels: No Authentication No Privacy (NoAuthNoPriv),

Authentication No Privacy (AuthNoPriv) and Authentication Privacy (AuthPriv)

Auth. Protocol: The Tripp Lite implementation of SNMPv3 supports MD5 and SHA authentication.

Auth. Passphrase: A phrase of 8 to 32 ASCII characters (alphanumeric and !”#$%&\’()*+,-./:;?@[\]^_`{|}~ ) that veriﬁes the

authenticity of the NMS. It also veriﬁes that the message has not been changed during transmission, or that the message was communicated in a timely manner (not delayed nor copied and resent later at an inappropriate time).

Privacy Passphrase:

A phrase of 8 to 32 ASCII characters (alphanumeric and !”#$%&\’()*+,-./:;?@[\]^_`{|}~ ) that ensures the privacy of

the data (by means of encryption) sent via SNMPv3 between the NMS and the device.

Privacy Protocol:

The Tripp Lite implementation of SNMPv3 supports the AES and DES protocols for encrypting and decrypting data.

Role: Each Role contains a set of predeﬁned Privileges related to device functions. In order to issue Set commands --for

example, load control – the SNMP User must be assigned a Role with the corresponding Privileges. See Appendix A for more details about Roles and Privileges.

3. Web Interface

3.1 Accessing the Web Interface

Use the following steps to access the PowerAlert Device Manager web interface

1. Open a web browser.

2. In the address bar, enter the IP address assigned to the LX Platform device.

In the login page that appears (Figure 3-1) enter the User Name and Password (case-sensitive), then click the Login button.

The default Administrator Username and Password are both localadmin. Note that on initial login, you will be required to change the password.

Figure 3-1: Login Page

3. Web Interface

On logging in, the Dashboard page is displayed (Figure 3-2).

Figure 3-2.: Dashboard Page

3.2 PADM Overview

PADM Layout

The PADM web interface is comprised of three main sections (Figure 3-3):

Top Menu – Alert summary and administrative functions

Main Menu – Navigation to device management functions

Content– Information reﬂective of selections made in the Main Menu or Top Menu

Figure 3-3: PADM Web Interface Main Sections

3. Web Interface

Navigation Elements

A number of graphical elements are used for navigation

throughout the interface.

Sub-Menus – Certain menu items contain sub-

menus. Click a menu item to expand the selection, displaying its sub-menu (Figure 3-4). Click the menu item again to contract the sub-menu.

Tabs – Tabs are used to organize information of a

common topic into logical groupings (Figure 3-5). Select a tab to view its content.

Figure 3-4: Sub-Menus

Pages – Sequenced numbers with arrows indicate that

the content exceeds one page (Figure 3-6). Select each to navigate pages as follows:

Go to the previous page number

Number Go directly to the selected page

Go to the next page.

Go to the ﬁrst pages of the content

Go to the last page of the content

Scroll Bars – In cases where content exceeds the

size of the window, vertical and/or horizontal scroll bars appear (Figure 3-7).

Figure 3-5: Tabs

Figure 3-6: Pages

Figure 3-7: Scroll bars

3. Web Interface

Chevrons – Click the chevron next to an item to expand

or contract the content of the item (Figure 3-8).

Adjusting Views

Sorting – When content is displayed in table format,

the information can be sorted in the following manners (Figure 3-9):

• Columns – Click a column title to sort the table by

that category, in ascending order.

• Arrows – Click the up or down arrow adjacent to a

column title to sort the table in ascending or descending order, respectively.

Figure 3-8: Chevrons

Figure 3-9: Columns and arrows

Filters – Click Filter to open a dialog box in which a

variety of ﬁltering options can be selected. Click the Apply Filters button to update the displayed information. It should be noted that applied ﬁlters persist, even after logout/login. Click the Clear Filters button to restore the default view (Figure 3-10).

Figure 3-10: Filter functions

3. Web Interface

Columns – Click Columns (in Loads) to open a menu

of applicable column titles (Figure 3-11). Select or unselect the preferred column titles, then click anywhere on the screen.

View – Click View (in Data Log) to open a menu of

variables (Figure 3-12). Select or unselect the preferred variables, then click the Save button

Figure 3-11: Columns

Refresh – Click Refresh to update the displayed

content (Figure 3-13).

Export – Click Export to conﬁgure and generate an

export of the contents (Figure 3-14).

Figure 3-12: View

Figure 3-13: Refresh

Figure 3-14: Export

3. Web Interface

Icons

Pencil – The pencil icon indicates that the item can be

edited (Figure 3-15). Click the icon to open a dialog box in which the edits can be made.

Details – The ‘i’ icon indicates that the item contains

details (Figure 3-16). Click or mouse over the icon to view the details.

Control – The gear icon indicates that a control can be

executed (Figure 3-17). Mouse over the icon to view a description of the control. Click on the icon to execute

the action.

Figure 3-15: Edit

Figure 3-16: Details

Figure 3-17. Control

Delete – The

(Figure 3-18). Click the icon to mark the item for deletion; the action will change the icon color to red. To complete the deletion, click the Delete xxx button (also in red).

icon indicates the item can be deleted

Sliders – Sliders allow the state of the item to be

manually changed. Colors and symbols reﬂect the condition or state of the item. Figure 3-19 shows the following sliders, from left to right: Load On, Load Off, Load Mixed State, Load On - Cycling, Load Off - Cycling, Load On - Disabled, Load Off – Disabled, Item Enabled, Item Disabled

Figure 3-18: Delete icon and

Delete (Conﬁrmation) Button.

Figure 3-19: Slider States and Colors

3. Web Interface

Tags – Colored shape tags indicate the severity of Events

and Alerts (Figure 3-20):

red octagon = Critical, blue circle = Informational, yellow triangle = Warning.

Checkmark – Used in the in Alert summary, a blue

Checkmark indicates that an item has been cleared or acknowledged (Figure 3-21).

Figure 3-20: Tags

Figure 3-21: Checkmark

3. Web Interface

3.3 Top Menu

The Top Menu is used for viewing Alerts and performing administrative functions (Figure 3-22).

Figure 3-22: Top menu

Alerts

The Alerts icon is located to the right of device name (Figure 3-22). The icon’s color (matching Tags) indicates the highest severity level of all active Alerts. The number in the upper right corner of the icon indicates the quantity of active Alerts. Click the icon to display a list of active Alerts for the device as well as any peripherals (e.g. sensors) connected to it (Figure 3-23). An Alert is active if it has not been acknowledged, nor cleared. An Alert clears when the condition that triggered the Alert is no longer in effect. An Alert can be acknowledged in one of two ways: automatically (conﬁgured in Events & Actions > Events) or manually. To manually acknowledge one or more Alerts, select the checkboxes in the Ack. column, then click the Save button. To manually acknowledge all Alerts, click the icon in the Ack column title, then click the Save button. Once an Alert has been both cleared and acknowledged, it is removed from the list. By default, the list is sorted by Date/Time, in descending order, i.e. the most recent Alerts appear at the top of the list.

Figure 3-23: Alerts screen

3. Web Interface

Click Refresh to update the page. Click Filter to open a window in which options can be selected for reﬁning the displayed content of the Alert Log (Figure 3-24). Click Close once all selections have been made.

Figure 3-24: Filter

Click Export to open a window in which the desired ﬁle format (CSV or XML) and export destination can be selected (Figure 3-25). Select the Download option to locally export the log. Upon selecting the Email option, a table of recipients will appear, one of which can be selected. Refer to section 4.5 Events & Actions > Alert Contact sub-menu item for creating email recipients. Click the Continue button to execute the export.

Figure 3-25: Alert export options

3. Web Interface

Language

Click the Language icon to select a personal preference for the desired language (Figure 3-26). Note that this selection applies only to the logged-in user; the default language for all users is set using the Global Settings function. GUI contents, email notiﬁcations and generated reports will all reﬂect the selected language.

Figure 3-26: Language icon

Administration

Click the Gear icon to display a sub-menu of Administrative functions (Figure 3-27). Note that if the ‘Restart Device’, ‘Turn Off Device’ and ‘Turn On Device’ items do not appear in the pulldown menu, the device does not support these functions.

Figure 3-27: Administration Icon and Sub-Menu

3. Web Interface

Global Settings

This option allows for conﬁguration of global settings, including time, date, temperature and language (Figure 3-28). All users accessing the device are subject to these settings. Users have the option of individually overriding these settings using the Preferences function. Once all conﬁguration parameters have been entered, click the Save button.

Figure 3-28: Global settings

Note that it is possible to change the Current Local Time once the Time Source has been saved as ‘Real-time clock (Manual)’. Click the pencil icon to open a Calendar window in which the date and time can be selected (Figure 3-29). Once the time and date have been set, click the Save button.

Figure 3-29: Adjusting Current Local Time

3. Web Interface

Maintenance

This option allows for execution of maintenance functions – ﬁrmware update and backup management (Figure 3-30).

Figure 3-30: Device Maintenance

Click the Check for Updates button to conﬁrm availability of a ﬁrmware update at the Tripp Lite website. Click the Update Firmware button to initiate the ﬁrmware update process. In the dialog box that opens, select the ﬁrmware ﬁle using the Browse button, then click the Upload button. Once the ﬁle has been uploaded, click the Continue button. A warning box will appear; click Update Now to continue the process (Figure 3-31). Completing the update requires a reboot.

Figure 3-31: Update Firmware

3. Web Interface

Click the Backup PowerAlert Settings Now button, followed by the Continue Backup button to store the conﬁguration on the device (Figure 3-32). On completing the backup, click the Download button to optionally save the conﬁguration to the local environment (Figure 3-32).

The download ﬁle name will be in the format “card (x).bck”, which is used by other downloads. Consider renaming the ﬁle to distinguish it from similar ﬁles, e.g. “Device123backup_07_31_2021.bck”.

Figure 3-32. Performing a PADM Conﬁguration Backup

Click the Restore from Saved Backup button to upload a conﬁguration ﬁle (Figure 3-33). If a previous Backup on the device does not exist, the conﬁguration source must be selected using the Browse button. Upon selecting the ﬁle, click Upload, then Continue. If a Backup on the device exists, the conﬁguration source can be either System Backup (stored on the device) or External Backup (Browse to select).

Figure 3-33: Restoring from Backup

3. Web Interface

Click the Restore PowerAlert to Factory Defaults button to overwrite the existing conﬁguration with the default parameters set in the factory, either with preserving current network settings or without doing so (Figure 3-34).

Note: Restoring PowerAlert will terminate all active sessions.

When performing the “Restore PowerAlert” function using the “maintain current network settings” option, the following occurs:

Internet

• Domain, IPv4, IPv6 and DNS settings do NOT change; all settings are retained

Services

• The enabled/disabled status of SNMPv1, SNMPv2c and SNMPv3 are NOT retained

• The port values for SNMP Get/Set and Trap do NOT change; they are retained

• HTTP/HTTPS and Telnet settings do NOT change; they are retained

• SFTP/SCP are NOT retained if SSH is enabled

SMTP

• Server, Authentication and Email Format all change; settings are not retained

Figure 3-34: Restoring PowerAlert to Factory Defaults

3. Web Interface

Reboot PowerAlert – This item performs a reboot of the LX Platform device’s network interface (Figure 3-36). This operation does not power cycle the device itself or any outlet on the device.

Note: Rebooting the LX Card will terminate all active sessions.

Figure 3-36. Reboot PowerAlert

Restart Device –

This item turns off the device after a speciﬁed delay time, then turns it on after a speciﬁed delay (Figure 3-37).

Figure 3-37: Restart device

3. Web Interface

Turn Off Device – This item turns off the host device (e.g. UPS) after the speciﬁed delay (Figure 3-38). Note that the device’s network interface (PADM) will remain active even though the device is operationally off.

Figure 3-38: Turn Off device

Turn On Device – This item turns on the device after the speciﬁed delay (Figure 3-39).

Figure 3-39: Turn On device

Support

Click the Question icon to display a sub-menu of Support items. Click Help/Contact to display links for online support and customer support. In the upper right corner, click the Generate Support Report button to compile a report that can be shared with Tripp Lite Customer Support for troubleshooting; click the Continue button to generate the report. Upon successful completion, a banner will appear; click the Save Report button to save the report to the computer’s Downloads folder. The download ﬁle name will be in the format “card (x).bck”, which is used by other downloads. Consider renaming the ﬁle to distinguish it from similar ﬁles, e.g. “SupportReport001.bck”.

Figure 3-40: Help/Contact

3. Web Interface

Click Download MIBs to automatically download the Tripp Lite MIB package to the computer’s Downloads folder. Click About PADM to display information related to the PowerAlert Device Manager interface (Figure 3-41).

Figure 3-41: Download MIBs and About PADM

User

Click the Person icon to display a sub-menu of options related to the login. Click Change Password to change the existing password of the logged-in user. Click on the ‘eye’ icon to view the plaintext password entered. Click Log Out to terminate the current session (Figure 3-42).

Figure 3-42: User Menu, Change Password and Logout

3. Web Interface

Click Preferences to override the global settings for Temperature, Time, Date and Time Zone settings (Figure 3-43). Click Reset all Preferences to Default to restore the settings set using the Global Settings. Once all settings have been made, click the Save button.

Note: Policies related to password length and character use are set in the Security menu.

Figure 3-43: User Preferences

4. Main Menu

The Main Menu enables navigation to the conﬁguration, monitoring and control functions of the device. Each of the Main Menu items (Figure 4-1) is described in the following sections..

Figure 4-1: Main Menu

4.1 Dashboard

The Dashboard menu item displays a graphical summary of the device’s operational status, as well as the status of connected peripherals, in the form of Gauges and Graphs (Figure 4-2).

Figure 4-2. Dashboard Gauges and Graphs

4. Main Menu

Gauges

To select which gauges to display on the Dashboard, click Gauges in the upper right corner, make the desired selections, then click Apply Gauges (Figure 4-3). Certain gauges are interactive – if the cursor changes when moving over the gauge, click on it to open a window in which its parameters can be edited. Note that these adjustments can also be made in the Device > Device Details menu item.

In the event that the threshold supports both “Warning” and “Critical” level bounds, ensure that the “Warning” values are within the range/do not equal to or exceed the limits set by the “Critical” values.

Figure 4-3: Gauges

4. Main Menu

Graphs

Click Add Graph in the upper right corner to select which graphs to display on the Dashboard (Figure 4-4). After entering a Name and selecting the desired Device, Category and variables, click Save. To edit the graph, click the pencil icon in the upper right corner of the graph. To remove the graph, click on the

icon next to the pencil icon.

Figure 4-4: Graphs

4.2 Device

The Device menu item is comprised of two tabs: Device Details and Device Properties (Figure 4-5).

Figure 4-5: Device Details and Device Properties

4. Main Menu

Device Details

This tab displays the metrics of the device and all peripherals connected to it (Figure 4-6). Use the Group and Filter to customize the displayed information. Icons to the right of an item indicate whether edits or controls can be performed.

functions

Figure 4-6: Device Details

Note that certain metrics – denoted with a chevron – need to be expanded in order to display their editable / actionable content. For example, in Figure 4-7, expanding “Battery Charge Remaining” reveals that Thresholds and Bounds can be edited. Click the pencil icon to open a window in which these edits can be made. In the event the threshold supports both “Warning” and “Critical” level bounds, ensure the “Warning” values are within the range / not equal to or exceeding the limits set by the “Critical” values.

In general, when a parameter Threshold is crossed, an Alert will be generated. The Tolerance sets the amount that the parameter must ‘return’ for the Alert to clear. Example: the Low Warning threshold is set to 50% and the Alert Tolerance is set to 2%. If the Battery Charge falls below 50%, an Alert will be generated. The Alert will clear when the Battery charge rises above 52%.

Figure 4-7: Expanding Device Details and Editing Thresholds

4. Main Menu

Device Properties

This tab displays information related to the identity of the device and any peripherals connected to it (Figure 4-8). Certain parameters, such as “Device Name”, “Location” and “Installation Date” are editable; click the pencil icon to enter or modify these parameters.

Figure 4-8: Displaying and Editing Device Properties

In the event a peripheral becomes disconnected from the host device, it will be tagged as an “Inactive Device.” To remove the Inactive Device from the display, click the

icon adjacent to the tag (Figure 4-9).

Figure 4-9: Inactive device

4. Main Menu

4.3 Loads

The Loads menu item will appear only for devices that support loads. It is comprised of three tabs: Loads Overview, Loads Ramp/Shed and Load Groups.

Note: PADM will display only the tabs that the device supports.

Figure 4-10: Loads Tabs

Loads Overview

This tab displays a summary of the device’s loads, including status and outlet-level metrics, if applicable (Figure 4-11). Move the sliders to change the state of the Main Load or individual Loads (if supported by the device). Use the Columns and Filter functions to customize the displayed information. To edit Load details and view additional outlet-level information, click the pencil icon to the left of the item. Click the Save button once all edits have been made.

Figure 4-11: Loads Overview Tab and Editing Load Details

4. Main Menu

Loads Ramp/Shed

Loads Ramp/Shed is supported only by UPS systems with two or more controllable loads and switched PDUs. This tab displays a summary of Ramp and Shed settings across all Loads (Figure 4-12). To adjust the state and delay times for each Load, click the Edit button then use the sliders and up/down arrows. Click the Save button once all edits have been made. Click the Begin Ramp or Begin Shed buttons to immediately execute the respective action.

Figure 4-12: Load Ramp/Shed

Load Groups

Loads Groups are supported only by UPS systems with two or more controllable loads and switched PDUs. This tab displays a summary of conﬁgured Load Groups (Figure 4-13). To create a Load Group, click Add Load Group. In the dialog box that appears, enter a Name for the Load Group (required) and, optionally, a Description. Next, from the Load list, select which Loads are to belong to the Load Group. To ﬁlter the list to display only loads that have not yet been assigned to a load group, click All Loads and select the Unassociated menu item (Figure 4-14). Click the Save button at the bottom of the window once all edits have been made. Click the pencil icon at right to edit the item. All newly-created Load Groups are enabled, by default; to disable the Load Group, shift the slider to the left (Figure 4-14).

Figure 4-13: Load Ramp/Shed

4. Main Menu

Figure 4-14: Adding and Editing a Load Group

To delete one or more Load Groups, click the icon to the left of each line item (Figure 4-15). On doing so, the Delete Load Group(s) button becomes active (turns red); click the button to complete the deletion.

Figure 4-15: Deleting a Load Group

4. Main Menu

4.4 Batteries

This menu item is displayed only for UPS systems that support the use of External Battery Packs. The Batteries menu item summarizes the status and metrics of all batteries in use by the device (Figure 4-16). Click on the pencil icon to the right of the line item to edit the item. In the window that appears, click on the calendar icon to set or modify the Installation and Replacement dates. Use the up-down arrows to adjust the Battery Age Thresholds. Once all edits have been completed, click the Save button.

Figure 4-16: Summary List of Batteries and Editing a Battery

4. Main Menu

To add and conﬁgure External Battery Packs (EBPs), click the Add button at the top of the summary page. When adding External Battery Packs (EBPs), PADM20 uses an embedded conﬁguration ﬁle. Updates to this ﬁle are posted occasionally on the Tripp Lite website. If such an update has been downloaded, click the Import a Battery Conﬁguration File button to upload it to PADM20 (Figure 4-17). In the next step, use the up-down arrows to select the EBP model and quantity to be added to the battery proﬁle, then click the +Add button. Repeat this step for all additional EBPs. Click the x icon to the left of the EBP to remove it from the battery proﬁle. Once all EBPs have been added, click the Apply button. This initiates a process whereby the runtime of the battery proﬁle – which includes the internal battery—is calculated and added to the device conﬁguration. A window will appear displaying progress of the conﬁguration.

Figure 4-17: Adding an EBP and Conﬁguring the Battery Proﬁle

4. Main Menu

Once the process is complete, the newly added EBPs will appear in the summary list (Figure 4-18). To delete one or more external batteries, click the click the button to complete the deletion. Upon conﬁrming the deletion, the system will automatically re-conﬁgure using the revised battery proﬁle.

NOTE: Internal batteries cannot be deleted.

When smart external batteries are connected to a UPS, PADM20 will ‘discover’ and identify them as such in the “Smart” column of the “Batteries” list. Under certain conditions, the External Battery Pack conﬁguration utility embedded in PADM20, or the PowerAlert External Battery Pack Utility (PAEBPU) does not need to be used.

• With smart internal batteries and up to six external smart battery packs are installed, the UPS calculates the runtime. The

embedded EBP utility or PAEBPU should not be used.

• With smart internal batteries and more than six external smart battery packs are installed, the embedded EBP utility

or PAEBPU should be used to calculate runtime. Note that PADM20 (and the local display on the UPS) will treat these additional (>6) batteries as ‘non-smart’.

• With a combination of smart and non-smart internal and external battery packs, the embedded EBP utility or PAEBPU

should be used to calculate runtime.

icon to the left of each line item. On doing so, the Delete button becomes active (turns red);

Figure 4-18: Deleting an EBP

4. Main Menu

4.5 Events & Actions

Events

This sub-menu item summarizes the status and conﬁguration of all events applicable to the device and connected peripherals (Figure 4-19). To enable Auto-Acknowledgement and Logging for all events, select the appropriate check boxes at the top of the Events list.

Figure 4-19: Event Summary

Click the pencil icon to the right of an Event to open a dialog box in which Event settings can be modiﬁed (Figure 4-20). If an Event is disabled, it will not be logged, nor can it be selected as a trigger for an Action. Logging and Auto-Acknowledgement of the event can be set using the respective check boxes; note that this will override the Auto-Acknowledge and Logging selections made on the Events list.

Figure 4-20: Editing an Event

4. Main Menu

Click the chevron to the left of the Event name to expand or close the section summarizing all Actions associated with the Event (Figure 4-21). To remove one or more actions from the event, click the Remove action(s) button becomes active (turns red); click the button to complete the deletion. To edit an action, click the pencil icon to the right of the item. A window will open asking you to specify whether the edit is to be applied to the speciﬁc event (occurrence) or to all events containing the action. On making the selection, an edit window will open in which action parameters can be edited. Click Save once all edits have been made.

Notes: · Actions can also be edited in the Events & Actions > Actions sub-menu.

· Delays apply only to Set actions. Clear actions will execute immediately.

icon to the left of each item. On doing so, the

Figure 4-21: Editing Event Actions

4. Main Menu

Click Link Action(s) to select which Actions are to be triggered by the Event (Figure 4-22). In the window that opens, select whether the Clear and/or Set Event(s) triggers the Action. When all edits have been made, click the Link Action(s) button. Refer to the Action menu item for adjusting action parameters.

Figure 4-22: Adding an Action to an Event

Alert Contacts

This sub-menu item allows for management of Alert notiﬁcation recipients. Three types of Alert contacts can be created: Email, SMS and SNMP. The main page displays a summary of all Alert contacts (Figure 4-23).

Figure 4-23: Alert Contacts

4. Main Menu

To create a new contact, click Add An Alert Contact and select the contact type from the menu. A dialog box appears, reﬂecting the conﬁguration parameters for the selected recipient type. Examples of dialog boxes for SNMPv1 and Email recipients are shown in Figure 4-24. New entries are enabled, by default; to disable the entry, move the slider to the left. A disabled entry will not receive Alert notiﬁcations. To conﬁrm that contacts can receive notiﬁcations, click the Send Test button; the results of the test will appear to the right of the button. Once all conﬁguration parameters have been entered, click the Save button. There is no practical limit to the number of Alert contacts that can be created.

Figure 4-24: Adding an Alert Contact – SNMPv1 and Email Examples

To edit a contact, click the pencil icon to the right of an entry. Once all edits have been completed, click the Save button. To delete one or more contact, click the becomes active (turns red); click the button to complete the deletion.

Note: Newly created Alert Contacts are automatically assigned as recipients to default notiﬁcations and to Actions where “Contacts:” is set to “All”. Refer to the Actions menu, “Default Email Notiﬁcation” item to edit this setting.

icon to the left of each line item. On doing so, the Delete Contact(s) button

4. Main Menu

Actions

This sub-menu item summarizes the status and conﬁguration of all Actions applicable to PowerAlert, the device and connected peripherals (Figure 4-25). Click the pencil icon to the right of an Action to conﬁgure its settings. If an Action is disabled, it cannot be selected when conﬁguring Events (Link Actions). To delete one or more actions, click the line item. On doing so, the Delete Action(s) button becomes active (turns red); click the button to complete the deletion.

icon to the left of each

Figure 4-25: Actions Summary and Editing an Action

To create a new action, click Add an Action and select one of the action types (Figure 4-26). A window will appear containing conﬁguration parameters speciﬁc to the selected action type. Enter a name for the action as well as the action-dependent parameters, such as:

• Set Delay – the number of seconds the action will wait to execute after the On Set event occurs.

• Target Device – the device undergoing the action

• Load(s) – one or more loads undergoing the action

• Load State – the outcome of the Load action, i.e. turn on, off or cycle

• Interval – the number of seconds between successive executions of the action

• Count – the number of times the action will be executed; if set to 0 (zero), the action will repeat indeﬁnitely until it clears

• Contacts – one or more notiﬁcation/trap/set recipients

4. Main Menu

Next, select one or more trigger events for the action in the On Set / On Clear section of the window. Click on the chevrons to view all events related to the object. Note that not all action types support both On Set and On Clear events. For example, “Ramp” only supports On Clear events. Within the list of objects are the default Autoprobes, as well as any user-created (custom) Autoprobes. Refer to the AutoProbe section of this document for information about creating custom AutoProbes.

New actions are enabled, by default; to disable the entry, move the slider to the left. A disabled action will not execute when its trigger event occurs. Once all parameters have been set, click the Save button.

Figure 4-26: Creating an Action

Scheduling

This sub-menu item allows for the management of scheduled actions applicable to PowerAlert, the device and connected peripherals. The main page displays a summary of all Schedules (Figure 4-27). Click the pencil icon to the right of a Scheduled Action to edit its parameters. To delete one or more schedules, click the doing so, the Delete Schedule(s) button becomes active (turns red); click the button to complete the deletion.

Figure 4-27: Summary of Scheduled Actions and Editing a Scheduled Action

icon to the left of each line item. On

4. Main Menu

To create a new schedule, click Add Schedule and select the action type from the menu (Figure 4-28). In the window that opens, enter a name for the action then proceed through the conﬁguration tabs:

• Action – select the target device and other parameters, if required

• Frequency – deﬁne how often the action is to be executed

• Range – set the starting date and time (Run On) as well as the end criteria.

Click on the calendar icon to enter the time and date.

New schedules are enabled by default; to disable the schedule, move the slider to the left. Disabling a schedule prevents it from executing. Click on the Save button once all edits been completed.

Newly created Scheduled Actions cannot have a Run-On time sooner than 10 minutes before the current PADM UTC time. Doing so will automatically add 10 minutes to the desired Run-On. This issue may also arise if changes to PADM date and time settings are made after new schedules are created. For instance, if the PADM time is set back by one hour, the Run On time of the newly created schedule will automatically change to the current time plus 10 minutes.

Figure 4-28: Creating a Scheduled Action

4. Main Menu

AutoProbe

This sub-menu allows for the management of AutoProbes, which automatically execute a prescribed action (e.g. cycle a load, send an email), when the device loses network communications with a speciﬁed target device. The main page displays a summary of all AutoProbes (Figure 4-29). Click the pencil icon to the right of an entry to conﬁgure its settings. To delete one or more AutoProbes, click the click the button to complete the deletion.

Note: the two default AutoProbes – Watchdog Ping and Watchdog NTP – cannot be deleted. Both are linked to the Reboot PowerAlert action.

icon to the left of each line item. On doing so, the Delete button becomes active (turns red);

Figure 4-29: Auto-Probe Summary

To create a new AutoProbe, click Add Probe and select one of the available probe options: Ping, NTP or SNMP GET. A window appears, containing conﬁguration parameters speciﬁc to the selected probe type (Figure 4-30). Pertinent AutoProbe parameters include:

• Label/Name – a name for the AutoProbe entry; this ﬁeld is required.

• Interval – the number of minutes between successive AutoProbe tests. The valid range is 3 minutes to 1440 minutes (24

hours). The default is 3 minutes.

• Retry – the number of consecutive AutoProbe tests that must fail in order to trigger the alert. The valid range is 3 to 10

retries; the default value is 3.

• Primary Address – the IP Address or hostname of the primary device being probed.

• Port – the communication port of the device being probed.

• Primary OID – the Object Identiﬁer target of an SNMP GET probe to the Primary Address.

• Secondary Address – the IP Address or hostname of the secondary device being probed.

• Secondary OID – the Object Identiﬁer target of an SNMP GET probe to the Secondary Address.

All probes require a Primary Address; Secondary Address is optional, as is Description. If a Secondary Address/Port/OID is speciﬁed, the AutoProbe tests to both addresses must concurrently meet the trigger requirements in order for the alert to be generated. Conversely, re-establishing communication with either the Primary or Secondary Address will clear the alert condition.

4. Main Menu

New entries are enabled by default. To disable the entry, move the slider to the left. Click the Save button once all edits have been made. A maximum of 64 AutoProbes can be created. All enabled AutoProbes will appear in the On Set/On Clear section of Action edit windows, allowing them to be selected as event triggers for the Action.

New AutoProbes will automatically create new events bearing the same name.

Refer to the Tripp Lite website for details on conﬁguring and using Auto Probes.

Figure 4-30: Creating an Auto-Probe

4. Main Menu

4.6 Network

The Network menu item allows for conﬁguration of Internet, Network Services, and SMTP settings; each is covered in the sections, below.

Note:

This menu item is visible only to those with Administrator privileges. Refer to the “Roles and Privileges” section for details.

4.6.1 Internet

This sub-menu allows for conﬁguration of the Internet settings identiﬁed below. Click the View Network Connection Details button to view a summary of the currently-established network connection (Figure 4-31). Click the Save button once all edits have been made.

Domain

• To change or edit the Host Name, enter a new name in the

provided ﬁeld.

• Optionally enter a System Contact in the provided ﬁeld.

IPv4

• Select the desired addressing method: Automatic, Manual

or Disabled.

• If Static, enter valid values for IP Address, Subnet Mask

and Gateway.

IPv6

• Select the desired addressing method: Automatic, Manual or Disabled.

• If Static, enter valid values for IP Address, Preﬁx and Gateway.

DNS

• Use the slider to enable or disable Manual DNS.

• If enabled, a Primary DNS server IP address or hostname must be entered.

• Optionally enter Secondary and Tertiary DNS Server addresses or host names.

Figure 4-31: Internet Settings and Network Connection Details

4. Main Menu

Note that saved changes may require a reboot of PowerAlert in order to take effect. If so, a warning message will appear at the top of the page. Click the Apply Now button to proceed with the reboot (Figure 4-32). To avoid multiple reboots, make all required network conﬁguration changes prior to executing Apply Now.

Figure 4-32: “Apply Now” message

4.6.2 Services

This sub-menu allows for conﬁguration of the network services identiﬁed below (Figure 4-33) . Use the slider to the right of a service to enable/disable it. To change a port number, enter the new value in the appropriate ﬁeld. Click the Save button once all edits have been made.

SNMP

• SNMPv1, SNMPv2c and SNMPv3 are all enabled, by default

• Default Get/Set Port = 161

• Default Trap Port = 162

HTTP

• HTTP, HTTPS and HTTP-to-HTTPS Redirection are all enabled, by default.

• Default HTTP Port = 80

• Default HTTPS Port = 443

SSH / SFTP /SCP

• SSH and SFTP/SCP are both enabled, by default

• Default Port = 22

Telnet

• Telnet is enabled by default

• Default Port = 23

Figure 4-33: Network Services Conﬁguration

4.6.3 SMTP

This sub-menu allows for conﬁguration of Simple Mail Transfer Protocol (SMTP) parameters and Email format settings. Click the Save button once all edits have been made.

SMTP Server

• Move the slider to enable or disable SMTP; default = disabled.

• Enter the IP address, host name or FQDN of the SMTP server. Disabled by default.

• Default Port = 25.

4. Main Menu

SMTP Authentication

• Move the slider to enable or disable SMTP Authentication; default = disabled.

• If enabled, enter valid values for SMTP User Name and SMTP Password.

• Select the applicable Security Type from the pulldown menu.

Email Format Settings

• Select the desired language from the pulldown menu.

• In the “From Line” ﬁeld, enter the name that will appear as the sender of notiﬁcation messages.

Note: When using SMTP servers such as Ofﬁce365 and Gmail/Gsuite, consider using identical text for the “From Line”

and “SMTP Username” ﬁelds. While PADM supports the use of different “From Line” and “SMTP Username” values, some SMTP servers may block emails if these ﬁelds are mismatched.

• In the “Subject Line” ﬁeld, enter the information that will appear in the subject line of notiﬁcation messages.

Figure 4-34: SMTP Conﬁguration

If changes have been made, but not saved, a warning message will appear if there is an attempt to navigate away from the page (Figure 4-35).

Figure 4-35: Review Changes warning

4. Main Menu

4.7 Security

The Security menu item allows for conﬁguration of User Accounts, Role & Privileges, Security Settings and Session Management.

Note: This menu item is visible only to those with Administrator privileges. Refer to the Roles and Privileges section for details.

4.7.1 Session Management

This sub-menu displays a list of all active users (i.e. users that are currently logged in), along with parameters pertinent to their sessions (Figure 4-36).

Figure 4-36: Session Management

The system supports the ability to terminate one or more sessions. Click the icon to the left of each line item. On doing so, the End Session(s) button becomes active (turns red); click the button to complete the termination.

Figure 4-37: Terminating User Sessions

4.7.2 User Accounts

This sub-menu allows for the creation and management of user accounts, comprised of Local Users, SNMP Users and Remote Servers. Click on each tab to view its contents.

Figure 4-38: User Account tabs

4. Main Menu

LOCAL USERS. This tab displays a list of all individuals with login access to the system, as well as their status and related parameters (Figure 4-39). Five preconﬁgured Local Users are provided by default: localadmin, localmanager, localguest, sysadmin and technician. Click the pencil icon to the right of an entry to open a dialog box in which its settings can be adjusted. To delete one or more Local Users, click the button becomes active (turns red); click the button to complete the deletion.

Note: the default localadmin, sysadmin and technician users cannot be deleted.

icon to the left of each line item. Upon doing so, the Delete User(s)

Figure 4-39: Local Users

To create a new Local User, click Add User. In the User tab of the dialog box that opens, enter the required information; boxes outlined in color indicate required ﬁelds (Figure 4-40). Note that the Username must be at least 6 characters long. Minimum password length is set in the Security Settings sub-menu.

The role of System is reserved for maintenance and provisioning purposes; it cannot be assigned to new users. See the “Roles & Privileges” section for details.

By default, new Local Users are enabled. Move the title bar slider left to disable the user. A disabled user cannot log into the system nor receive system notiﬁcations. To override Global Password Age settings – as set in Security Settings – move the appropriate slider to the right, exposing the two settings:

•

Minimum Age (days) – the number of days that the password must be used before it can be changed. The default value is 1 day.

• Maximum Age (days) – the number of days after which the password must be changed. The default value is 30 days.

Next, click on the Session tab to optionally adjust the following settings:

•

Override Global Session Timeout – the amount of time, in minutes, that the session can be active before it is automatically terminated. The default value is 360 minutes.

• Override Global Idle Timeout -- the amount of time, in minutes, that the session can be idle (inactive) before it is automatically terminated. The default value is 60 minutes.

To change either setting, move the slider to the right position and adjust the time using the up and down arrows. The range of viable values is 1 to 999 minutes.

Click on the IP Filter tab to optionally specify an IP Address (and Subnet Mask) from which the Local User must log in, i.e. login from any other network location is prohibited. Click the Save button once all entries/edits have been made. PADM supports up to 64 local users.

4. Main Menu

The credentials for Local Users are as follows

User Default Password

localadmin localadmin

localmanager localmanager

localguest localguest

technician TrippLite

sysadmin See note below

• When disabled, sysadmin is linked to the ﬁrst administrator account, i.e. it uses administrator’s password.

• When enabled, sysadmin is decoupled from the administrator account and can have its own password.

Figure 4-40: Adding a Local User

4. Main Menu

SNMP USERS. This tab displays a list of all entities having SNMP access to the system, as well as their status and related parameters (Figure 4-41). These entities are commonly used by network management systems and SNMP utilities for inbound SNMP Sets, SNMP Gets, and SNMP Walks to PADM. For outbound SNMP Traps, Informs, or SNMP Sets from PADM to external systems, see Alert Contacts. Click the pencil icon to the right of the SNMP User entry to open a dialog box in which its settings can be adjusted. To delete one or more SNMP Users, click the the Delete User(s) button becomes active (turns red); click the button to complete the deletion.

Figure 4-41: SNMP Users

icon to the left of each line item. On doing so,

To create a new SNMP User click Add User and select one of the SNMP versions; a corresponding dialog box opens. Enter the required information, denoted by the boxes outlined in color. Note: Usernames cannot contain spaces.

For SNMPv1 and SNMPv2c Users, click on the IP Filter tab to optionally specify the IP Address (and Subnet Mask) from which the user must log in, i.e. the user will not be able to login from any other IP Address.

When using IPv4 to allow a range of addresses, use the starting IP address of the range and the desired subnet mask. For example, to allow the range 192.168.1.0-

192.168.1.255, use 192.168.1.0 (IP) and

255.255.255.0 (subnet mask). To allow only a single IPv4 address, use a /32 subnet (255.255.255.255) and the speciﬁc IP address you wish to allow. For example, to allow 10.20.30.40 ONLY, use 10.20.30.40 (IP) and 255.255.255.255 (mask).

By default, the user will be enabled. Move the title bar slider left to disable the user. A disabled user cannot access the system nor receive system communications. Click the Save button once all entries/edits have been made.

Figure 4-41: Creating an SNMP User – v1 and v3 Examples

4. Main Menu

REMOTE SERVERS. This tab displays a list RADIUS and LDAP servers conﬁgured to communicate with the system, as well as their status and related parameters (Figure 4-42). Click the pencil icon to the right of the Remote Server entry to open a dialog box in which its settings can be adjusted. To delete one or more Remote Servers, click the line item. On doing so, the Delete Server(s) button becomes active (turns red); click the button to complete the deletion.

Figure 4-42: Remote Servers

To create a new Remote Server entry click Add a Server (Figure 4-43) and select one of the server types: RADIUS or LDAP; a corresponding dialog box opens. Enter the required information, denoted by the boxes outlined in color.

For RADIUS Server entries, either Authentication Port or Accounting Port (or both) must be selected. The default Authentication Port value is 1812. To test authenticated communications to RADIUS and/or LDAP Server entries, click the Test Authentication button. A message will appear to the right of the button indicating whether or not the test was successful. By default, new entries are enabled; move the title bar slider left to disable the entry. Disabling the entry will disallow it from communicating with the system. Click the Save button once all entries/edits have been made.

Note: the default role of Administrator cannot be authorized by LDAP servers. To resolve this, create new roles with equivalent privileges (see LOCAL USERS section). LDAP users will be authorized based on group membership (the “memberof” attribute). For example, an Active Directory user in the group “UPSadmin” would be authorized to access PADM based on the privileges assigned to the “UPSadmin” role created in PADM.

icon to the left of each

Figure 4-43: Adding a RADIUS Server and an LDAP Server

4. Main Menu

4.7.3 Roles & Privileges

This sub-menu allows for the management of default roles as well as the creation of custom roles (Figure 4-43). In general, the default roles have the following privileges:

• Administrator – read/write access to all areas of the interface.

• Manager – read/write access to operational areas of the interface. A Manager does NOT have access to Network conﬁguration or Security settings.

• Monitor – read-only access to all areas of the interface.

• Guest – read-only access to operational areas of the interface.

• System – this role is reserved and cannot be assigned to users. User technician allows access to the LX Platform device interface via the console port for provisioning purposes. User sysadmin provides limited system-level access to the LX Platform device interface for troubleshooting purposes.

Refer to Appendix A for a detailed summary of the default privileges for Administrator, Manager, Monitor and Guest.

Click the pencil icon to the right of the Role entry to open a dialog box in which its settings can be adjusted.

Note: the default Administrator, Monitor and System Roles cannot be edited.

Figure 4-44: Roles & Privileges

To create a customized Role, click Add a Role. In the dialog box that appears, enter a name for the Role and, optionally, a description (Figure 4-45). Note that names cannot contain spaces. Next, click on the Privileges tab to view and select applicable privileges. Privileges will vary based on device type and model. Click the Save button once all entries/edits have been made. To delete one or custom Roles, click the button becomes active (turns red); click the button to complete the deletion.

Note:

· The default Roles

cannot be deleted.

· To achieve the

same functionality of the “Realms” feature (available in previous ﬁrmware versions), click on the applicable load Privilege. In the window that opens, select all applicable loads, then click the Save button.

icon to the left of each line item. On doing so, the Delete Role(s)

Figure 4-45: Adding a Role

4. Main Menu

4.7.4 Security Settings

This sub-menu allows for conﬁguration of Global Security Settings (Figure 4-46).

• Global Session Timeout – the amount of time, in minutes, that sessions can be active, after which they are automatically terminated. The default value is 360 minutes.

• Global Idle Timeout -- the amount of time, in minutes, that sessions can be idle (inactive) after which they are automatically terminated. The default value is 60 minutes.

Use the up and down arrows to adjust the settings. The range of viable values is 1 to 999 minutes

To apply and modify Password Age Requirements, move the appropriate slider to the right.

• Minimum Age – the number of days that the password must be used before it can be changed. The default value is 7 days. The viable range is 0 to 999 days.

• Maximum Age – the number of days after which the password must be changed. The default value is 60 days. The viable range is 1 to 999 days.

Use the up and down arrows to adjust the settings. Note: The Maximum Age must be larger than the Minimum Age

The default minimum number of characters required of all passwords is 8. Use the up and down arrows to adjust this value. Optionally select whether passwords must contain a minimum of one capital letter, one number and/or one special character.

Changes to password policies will take effect the next time the password is changed.

Figure 4-46: Setting Timeouts and Password Requirements

4. Main Menu

PADM20 allows the import of a Secure Socket Layer (SSL) Certiﬁcate (Base64 .pem format). Click the Add SSL Certiﬁcate button to open a dialog box in which the SSL Certiﬁcate and SSL Key can be located and selected (Figure 4-47). Upon entering the Password, click the Upload button. Click the View Certiﬁcate button to view the details of the Certiﬁcate in use. Click the Download Certiﬁcate button to locally save the SSL Certiﬁcate.

Figure 4-47: Adding an SSL Certiﬁcate

To set the preferred Authorization and Accounting Schemes, select the desired setting from the respective pulldown menus (Figure 4-48).

Once all Security Settings have been set, click the Save button.

Figure 4-48: AAA Settings

4. Main Menu

4.8 Logs

The Logs menu item allows for conﬁguration, viewing and export of the Event, Data and Accounting Logs, as well as conﬁguration of Syslog and the Application Log.

Note: All logs are exported as .gz ﬁles. To view the log information, the .gz ﬁle must ﬁrst be decompressed using a program like 7zip or WinRAR® (Windows) or gzip (Linux/macOS).

Figure 4-49: Logs Menu Item

4.8.1 Accounting Log

The Accounting Log documents events related to access of the device interfaces, displaying the most recent events at the top of the log (Figure 4-50). Click Filter to customize the information displayed in the log. To perform an on-demand log export, click the Export button; a window will appear in which the ﬁle format (CSV or XML) and export destination can be selected. Select the Download option to locally export the log. On selecting the Email option, a table of recipients will appear, one of which can be selected. Refer to the Alert Contacts section of the Events & Actions menu item for creating email recipients.

Figure 4-50: Accounting Log Summary and Export

4. Main Menu

To conﬁgure log size and automatic log exporting, click on the Log Settings tab (Figure 4-51). The maximum number of log entries is 10,000; this is also the default value. The minimum log size is 1,000 entries. Upon reaching the maximum log size, entries are purged in a ﬁrst-in-ﬁrst-out manner. To enable the Automatic Export option, move the slider to the right position. Select the preferred export format: CSV or XML. Click the Select Recipients button to set which email contacts are to receive the export (email recipients are created in Security > User Accounts).

Note: Automatic Export is applied to the older half of the Log. For example, if the maximum number of stored entries is set to 5000 (entry #1 being the most recent), upon reaching the maximum, entries #2500 through #5000 would be exported and simultaneously purged from the viewable Accounting Log.

Click Save once all edits have been made.

Figure 4-51: Accounting Log Settings

4.8.2 Application Log

The Application Log is not locally displayed. To view the Application log, click Export Application Logs Now button and select either the Download or Email option (Figure 4-52); for Email, select up to ﬁve recipients (created in Events & Actions > Alert Contacts). To purge the Application log after exporting, check the appropriate box. Click the Continue button to execute the export. Use a standard text editor application to view the exported ﬁle. To enable the Automatic Export option, move the slider to the right position. Click the Select Recipients button to set which email contacts are to receive the export (email recipients are created in Security > User Accounts).

Note: The frequency of automatic exports will vary depending on log size. Once per hour is the shortest interval between exports.

Figure 4-52: Application Log and manual export

4. Main Menu

To set the minimum severity level at which items are to be recorded, click the Minimum Severity Setting menu and select the desired level. For instance, a setting of ‘Critical’ will also record the Alert and Emergency items (Figure 4-53).

Figure 4-53: Minimum Severity Setting

4.8.3 Data Log

The Data Log provides two views: Time-Series and Historical Roll-Up. The Time Series view displays the device’s metrics taken at 1-minute increments, with the most recent readings appearing at the top of the log (Figure 4-54).

Figure 4-54: Data Log, Time Series View.

4. Main Menu

Click the View button to select which data variable are to be displayed (Figure 4-55). Click Filter to reﬁne the time period of data log entries to be displayed; click the calendar icon to establish the start and end time/date. To perform an on-demand log export, click the Export button; a window will appear in which the export destination can be selected. Select the Download option to locally export the log. On selecting the Email option, a table of recipients will appear, one of which can be selected. Refer to Alert Contacts in section 4.5 Events & Actions for details on creating email recipients. Data logs can be exported only in CSV format.

Figure 4-55. Changing the Viewed Data, Applying Filters

and Conﬁguring On-Demand Log Export

4. Main Menu

The Historical Roll-Up view displays a summary view of the device’s metrics at the following increments: hourly, daily, weekly, monthly and yearly (Figure 4-56).

Figure 4-56: Data Log, Roll-up View

To conﬁgure log recording parameters and automatic log exporting, click on the Log Settings tab. Set the frequency at which data is collected by adjusting the interval; the supported range is 10 to 60 seconds, in increments of 10 seconds. A message will appear showing the estimated amount of data (in days) that will be recorded, based on the selected interval (Figure 4-57).

Figure 4-57: Data Log Settings Message

By default, all metrics of the host device and all connected sensors are selected. Click the pencil icon and use the pulldown menus to select which variables are to be logged. To enable Automatic Export, move the slider to the right position. By default, the “Export to all contact recipients” box is checked. Otherwise, click the Select up to ﬁve Recipients button to set which email contacts are to receive the export. Refer to Alert Contacts in section 4.5 Events & Actions for details on creating email recipients. Click the Save button once all edits have been made (Figure 4-58).

Note: changing the logging interval will purge the Data Log prior to logging records at the new interval. If desired, export the Data Log prior to applying the interval change.

4. Main Menu

Automatic export of the Data Log occurs once per day (at midnight) or twice per day (noon and midnight), depending on the log settings. If the Data Log Settings message states that only one day of records will be collected/displayed, then the auto-export will occur twice per day. For all other cases, the auto-export will occur once per day.

Figure 4-58: Data Log Settings

4. Main Menu

4.8.4 Event Log

The Event Log tracks device and system-related events, displaying the most recent events at the top of the log (Figure 4-59). Click Filter to customize the information displayed in the log. To perform an on-demand log export, click the Export button; a window will appear in which ﬁle format (CSV or XML) and export destination can be selected. Select the Download option to locally export the log. On selecting the Email option, a table of recipients will appear, one of which can be selected. Refer to Alert Contacts in section 4.5 Events & Actions for details on creating email recipients. To purge the log after exporting, check the appropriate box.

Figure 4-59: Event Log

To conﬁgure log recording parameters and automatic log exporting, click on the Log Settings tab (Figure 4-60). The maximum number of log entries is 10,000; this is also the default value. The minimum log size is 1,000 entries. Upon reaching the maximum log size, entries will be purged in a ﬁrst-in-ﬁrst-out manner. To enable Automatic Export, move the slider to the right position. Click the Select Recipients button to set which email contacts are to receive the export.

Note: Automatic Export is applied to the older half of the log. For example, if the maximum number of stored entries is set to 5000, (entry #1 being the most recent), upon reaching the maximum, entries #2500 through #5000 would be exported and simultaneously purged from the viewable Event Log.

Click the Save button once all edits have been made.

Figure 4-60: Event Log Settings

4. Main Menu

4.8.5 Syslog

This sub-menu allows for creation and management of Syslog server entries. Placing the cursor over the information icon in the “Logs” column displays the log types selected for the Syslog server entry. Click the pencil icon to the right of the entry to open a dialog box in which its settings can be adjusted. To delete one or more Syslog Server entries, click the each line item. Upon doing so, the Delete Syslog Server(s) button becomes active (turns red); click the button to complete the deletion.

Figure 4-61: Syslog Servers

To add a Syslog entry, click Add Syslog Server. In the dialog box that opens, enter the required information: Label/Name, Host, Port, Facility (13 and 15 are reserved for system use) and Severity. Note that the selected severity level determines the minimum level at which items are to be recorded. For instance, a setting of ‘Critical’ will also record the Alert and Emergency items. For the “Logs” item, set which log type records are to be sent to the Syslog server entry. By default, new entries are enabled; move the title bar slider have been made.

left to disable the entry. Syslog messages will not be sent to a disabled entry. Click the Save button once all edits

icon to the left of

Figure 4-62: Adding and Deleting a Syslog Server

5. Technical Support

For questions or information related to PADM, please contact Tripp Lite Tech Support:

Phone: 773.869.1234 (7am – 6pm CST).

Web: tripplite.com/support

Email: techsupport@tripplite.com

Note: Online Product Support and Tripp Lite Technical Support contact information are also available via the Help icon in the PADM Top Menu.

Appendix A – Privileges Chart

TOP MENU Administrator Manager Guest Monitor

Alerts View, Sort, Filter

Acknowledge

Export

Language Set Language preference

Global Settings View Global Settings

Set Defaults: Language, Time, Date…

Maintenance Check for Firmware Updates

Update Firwmare

Backup PowerAlert

Restore from Saved Backup

Restore PowerAlert to Factory Defaults

Reboot PowerAlert

Restart Device

Shutdown Device

Help View Help, About PADM,

Download MIBs

User Change Password,

Set Preferences, Log Out

P P P P P P P P P P P P P P P P P

P P P P P

P P P P P P P P P P

P P P P

Appendix A – Privileges Chart

MAIN MENU Administrator Manager Guest Monitor

Dashboard

Device

Loads

Batteries

Events & Actions

Network

View Dashboard

Add/Edit Graphs and Gauges

Edit Gauge Thresholds

View and Filter Details and Properties

Edit Details and Properties

Delete Inactive Devices

Execute Controls (e.g. self-test, buzzer)

View, Sort and Filter Loads/Load Groups

Edit Load Parameters and Properties

Add, Edit and Delete Load Groups

Edit Load Ramp and Shed Parameters

Execute Controls (on/off/cycle)

View and Sort Batteries

Edit Battery Parameters and Properties

Add / Delete External Batteries

View, Sort and Filter Events

Edit Event Parameters

Link and Edit Actions

View and Sort Alert Contacts

Add, Edit and Delete Alert Contacts

View and Sort Actions

Add, Edit, Delete Actions

View and Sort Scheduled Actions

Add, Edit, Delete Scheduled Actions

View, Sort and Filter AutoProbes

Add, Edit, Delete Auto-Probes

View Network Settings

Edit Network Settings

P P P P P P P P P P P P P P

P P P P P P

P P P P

P P

P P P P P P P P

P P P P P P P P P P P P P P P P

P P P P P P P P P P P

P P P P P P P P P

Appendix A – Privileges Chart

MAIN MENU Administrator Manager Guest Monitor

Security

Logging

View, Sort and Filter Active User Sessions

Terminate User Sessions

View and Sort all Users (Local, SNMP, Remote)

Add, Edit Delete all Users

View Roles

Add, Edit and Delete Roles

View Security Settings

Set Global Timeout settings

Set Global Password Requirements

View and Download SSL Certiﬁcate

Add SSL Certiﬁcate

Set AAA Settings

View, Filter, Sort and Refresh Accounting Log

Export Accounting Log

View Accounting Log Settings

Edit Accounting Log Settings

Export Application Log

View Application Log Settings

Edit Application Log Settings

View, Filter, Sort and Refresh Data+Rollup Log

Export Data Log

View Data Log Settings

Edit Data Log Settings

View, Filter, Sort and Refresh Event Log

Export Event Log

View Event Log Settings

Edit Event Log Settings

View Syslog Entries

Add, Edit and Delete Syslog Entries

P P

P P P

P P P P P P P P

P P

P P P P

P P P P P P P P P P P

P P P P P P P P P P

P P P P P P P P P

Appendix B – Supplemental Information

This section describes certain operations and scenarios which may be encountered when using Power Alert Device Manager.

• When updating ﬁrmware from 15.x.x to 20.x.x, the device conﬁguration will be maintained, but the event and data logs will be erased. To retain a record of the event and data logs, use the export function prior to performing the ﬁrmware update.

• For UPS models beginning with SU5KRT and SU6KRT, when the Power Module is disconnected from one detachable PDU and connected to a different one, the Power Module will not automatically detect the difference. Performing a “Restore LX to Factory Defaults” will allow the Power Module to read the outlet conﬁguration of the new detachable PDU.

• When updating ﬁrmware from 15.x.x to 20.x.x, existing SNMPv3 users will become two discrete users. For each 15.x.x SNMPv3 user, a Local User with a matching username and password and SNMP User with a matching username, authorization passphrase, and privacy passphrase (as applicable) will be created in 20.x.x.

• The only supported major release downgrade (20.x.x to 15.x.x) is to 15.5.7. If a downgrade is needed to an earlier version, ﬁrst perform the major release downgrade to 15.5.7, then a second downgrade to the desired version. Note that the major release downgrade to 15.5.7 will reset the LX interface to Factory Default Settings and will not retain network settings; it will revert to DHCP.

• In ﬁrmware version 15.x.x, thresholds operate on the “greater than” and “less than” principle, i.e. the measured value has to exceed the set threshold in order to trigger an event. In ﬁrmware version 20.x.x, thresholds operate on the “greater than or equal to” and “less than or equal to” principle, i.e. the event will trigger when the measured value reaches the threshold.

• In ﬁrmware version 20.x.x, certain usernames are reserved for system use. As a result, when updating ﬁrmware from 15.x.x to 20.x.x, users with a reserved user name will NOT be migrated. The following are the reserved user names: daemon, www-data, backup, nobody, systemd-network, systemd-resolve, messagebus, freerad, syslog, _chrony, telnetd, padmservice.

• The “Realms” feature supported in 15.x.x grants users management access to (only) speciﬁed individual loads. PADM20 does not have “Realms”, but supports the same functionality (see Roles & Privileges). When updating ﬁrmware from

15.x.x to 20.x.x, any Realms assigned to users will automatically convert to the equivalent load Privileges.

• For devices that support temperature measurement, the accuracy resolution will vary by device model. When adjusting temperature settings (e.g. thresholds), PADM may round up or round down a decimal value to a whole number. This rounding difference may be ampliﬁed during conversion to Fahrenheit or Celsius; as a result, the setting may vary by as much as 2 degrees from the entered value.

• If an E2 sensor is connected to an active LX platform device, the PowerAlert Device Manager will not automatically acknowledge it in the GUI. For instance, the data log will not begin displaying data from the sensor. Log out, then log back into the device to begin displaying the sensor’s data and events.

If a WEBCARDLX is moved from one device to another, the behavior will vary depending on whether the devices are “similar” or “dissimilar”.

“Similar” devices = same or similar model e.g. two UPSes of the same model, two PDUs with similar feature sets, etc.

“Dissimilar “ devices = different models or device types e.g. SRCOOL air-conditioner to an online UPS.

• For Dissimilar devices: An “inactive device” reference may appear in the GUI of the new device. This occurs because WEBCARDLX retains the identity information from the previous device. To remove references to ‘inactive device’, click on the delete icon next to the line item.

• For Similar devices: The WEBCARDLX will retain settings (e.g. power-on delay, output voltage settings, power strategy, thresholds, etc) from the previous device and will attempt to apply them to the new device. This may be undesirable, especially if the new device is a different model. To prevent the previous settings being applied to the new device, perform a Factory Default reset of the WEBCARDLX before installing it in the new device.

Appendix C – SNMP commands

When issuing SNMP Set commands to add certain records, ﬁrmware version 20.x.x. requires multiple data ﬁelds to be concurrently entered, i.e. a “bulk set”. By contrast, ﬁrmware version 15.x.x. allows individual data ﬁelds to be entered

For example, to create Load Groups in 20.x.x , the tlpPduOutletGroupRowStatus.1.1 OID cannot be Set by itself. The tlpPduOutletGroupName.1.1 OID and tlpPduOutletGroupDescription.1.1 OID must be included to successfully Set the tlpPduOutletGroupRowStatus.1.1 OID.

Example:

$ snmpset -v2c -ctripplite 10.22.0.52 tlpPduOutletGroupRowStatus.1.1 i 5 tlpPduOutletGroupName.1.1 s “Load Group Name” tlpPduOutletGroupDescription.1.1 s “Load Group Description”

TRIPPLITE-PRODUCTS::tlpPduOutletGroupRowStatus.1.1 = INTEGER: createAndWait(5) TRIPPLITE-PRODUCTS::tlpPduOutletGroupName.1.1 = STRING: Load Group Name TRIPPLITE-PRODUCTS::tlpPduOutletGroupDescription.1.1 = STRING: Load Group Description

Tripp Lite has a policy of continuous improvement. Speciﬁcations are subject to change without notice. Photos and illustrations may differ slightly from actual products.

1111 W. 35th Street, Chicago, IL 60609 USA • tripplite.com/support

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Tripp Lite PowerAlert User Manual

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