This manual and the software described in it are furnished under license, and may be
used or copied only in accordance with the terms of such license. The content of this
manual is provided for informational use only, and is subject to change without
notice. It should not in and of itself be construed as a commitment by Minicom
Advanced Systems Limited, which assumes no responsibility of liability for any errors
or inaccuracies that may appear in this book.
The software that accompanies this manual is licensed for use by the Licensee only,
in strict accordance with the software license agreement, which the Licensee should
read carefully before commencing use of the software. Except as permitted by the
license, no part of this publication may be reproduced, stored in retrieval system, or
transmitted in any form of by any means, electronic, mechanical, recording, or
otherwise, without the prior written permission of Minicom Advanced Systems
Limited.
ii | Smart 216/232 IP
About this Document
About this Document
This document provides installation and operation instructions for the Smart 216/232
IP system, produced by Minicom Advanced Systems Limited. It is intended for system
administrators and network managers.
Chapters and Their Contents
1IntroductionProvides an introduction to the document, Smart
216/232 IP product overview, features and benefits of
Smart 216/232 IP, client computer operating system
requirements, technical precautions, trademarks, and
terminology used in the document. It also describes
how to safely handle the device, provide feedback on
the user guide, and WEEE Information for Minicom
Customers and Recyclers.
2InstallationLists Smart 216/232 IP system components, describes
the functionalities of the Smart 216/232 IP elements,
and provides instructions for rack mounting the unit
and connecting the system.
3Configuring the
Network
Provides instructions for logging into the Web
configuration interface, configuring the device ID, IP
address, and Centralized Management settings,
adding, editing, removing, and blocking system Users,
configuring the KVM switch, Serial port, security, user
targets, system date and time, power outlets, and
power device settings. It also provides instructions for
installing an SSL certificate, upgrading firmware,
upgrading RICCs/ROCs, restoring factory settings,
backing up and restoring configuration data, and
saving changes and logging out.
Pg. 11
Pg. 13
Pg. 22
4Conducting a Remote
Session
5Managing the Events
Log
6Troubleshooting –
Restoring Factory
Settings
7Operating the Smart
216/232 IP Switching
Describes how to start a remote session, set the
session profile, full screen mode, view system
information, adjust video settings, power manage
target servers, manage keyboard sequences,
synchronize mouse pointers, switch to a different
server or device, and disconnect the remote session.
Describes how to view, reload, clear, and save the
Events Log.
Describes how to restore the device to its factory
settings using a USB drive.
Describes how to operate Smart 216/232 IP using the
OSD.
Pg. 48
Pg. 69
Pg. 71
Pg. 72
User Guide | iii
About this Document
System Locally
8Technical
Specifications
9Video Resolution and
Refresh Rates
Style Conventions
ConventionUsed for
Verdana
Arial Bold
Arial Italics
Monospace
Regular text.
Names of menus, commands, buttons, and other elements of the user interface.
Special terms, the first time they appear.
Text entered by the user.
Notes, which offer an additional explanation or a hint on how to overcome a
common problem.
Warnings, which indicate potentially damaging user operations and explain
how to avoid them.
Lists and describes Smart 216/232 IP specifications.Pg. 78
Lists video resolutions and refresh rates.Pg. 78
iv | Smart 216/232 IP
Table of Contents
Table of Contents
LEGAL NOTICE ........................................................................................... II
ABOUT THIS DOCUMENT ...........................................................................III
TABLE OF CONTENTS .................................................................................. V
TABLE OF FIGURES ....................................................................................IX
Congratulations on adding Smart 216/232 IP to your remote access tools.
This document provides installation and operation instructions for Minicom’s Smart
216/232 IP. It is intended for system administrators and network managers, and
assumes that readers have a general understanding of networks, hardware, and
software.
Chapter 3 and Chapter 4 of this guide describe how to configure and operate the
Smart 216/232 IP system remotely over IP. Chapter 7 explains how to operate the
Smart 216/232 IP switching system locally through the On Screen Display (OSD).
1.1Product Overview
The Smart 216/232 IP system extends your KVM (keyboard, video, and mouse) from
any computer or server over TCP/IP via LAN, WAN, or Internet connection. This
enables two remote users to simultaneously control, monitor, and manage up to
16/32 remote (PS/2, USB) servers from wherever they are, inside or outside the
organization. Simultaneously, one local user can also access the servers.
Simultaneously, two more remote users can operate serial devices, such as routers or
managed network switches. Alternatively, one more user can use a PDU.
Smart 216/232 IP is a cost-effective hardware solution, for secure, remote KVM
access and control of 16/32 computers/servers from the BIOS level – independent of
the OS.
Smart 216/232 IP is based on Minicom’s innovative ROC technology, in which each
computer/server is directly connected to the switch via ROC dongles using only a
standard CAT5 cable at a distance of up to 30 m / 100 ft in a star configuration. No
external power is needed at the remote ROC.
The Smart 216 IP and Smart 232 IP are functionally the same. The Smart 216 IP has
16 Server ports; the Smart 232 IP has 32 Server ports.
1.1.1 Features and Benefits
Smart 216/232 IP has the following features and benefits:
BIOS level control to any server’s brand and model, regardless of the server
condition and network connectivity. Covers the entire spectrum of crash
scenarios.
Compatible with all major operating systems. Supports many hardware and
software configurations for the remote client and the Target server computers, as
well as the KVM switch in use.
Web-based control – Browser based control to a target server from any location,
via a secured standard IP connection.
User Guide | 11
Introduction
Terminology
Security – Supports the highest security standards for encryption (256-bit AES
and HTTPS) and authentication for remote user and advanced OSD management,
with multi-layer security for the local user.
Centralized Management – Can be controlled by Minicom’s Centralized Management
system – AccessIT, for centralized over-IP management of distributed data center
locations.
1.2Terminology
The following table describes terms used in this guide.
TermDefinition
Target server
Client computer
Remote session
The computer/server that is accessed remotely via Smart 216/232 IP
The PC running a remote Smart 216/232 IP session
The process of accessing and controlling target servers connected to Smart 216/232 IP
from a user workstation
1.3Compatibility
Smart 216/232 IP is compatible with:
PS/2, SUN, and USB computers/servers
VGA, SVGA, and XGA monitors
Windows, Linux, UNIX, and other major operating systems
1.4Client Computer Operating System
The client computer operating system must be one of the following:
Windows 2000 or later, with Firefox 3 or Internet Explorer 32-bit 7.0 or later
version
Linux with Firefox 3; 128-bit encryption support is required
1.5Technical Precautions
This equipment generates radio frequency energy, and if not installed in accordance
with the manufacturer’s instructions, may cause radio frequency interference.
This equipment complies with Part 15, Subpart J of the FCC rules for a Class A
computing device. This equipment also complies with the Class A limits for radio noise
emission from digital apparatus set out in the Radio Interference Regulation of the
Canadian Department of Communications. These above rules are designed to provide
reasonable protection against such interference when operating the equipment in a
commercial environment. If operation of this equipment in a residential area causes
12 | Smart 216/232 IP
Introduction
Safety
radio frequency interference, the user, and not Minicom Advanced Systems Limited,
will be responsible.
Changes or modifications made to this equipment not expressly approved by Minicom
Advanced Systems Limited could void the user’s authority to operate the equipment.
1.6Safety
The device must only be opened by an authorized Minicom technician. Disconnect the
device from the power source and all cables from the device before service operation!
1.7Trademarks
All trademarks and registered trademarks are the property of their respective owners.
1.8WEEE Compliance
This section provides WEEE Information for Minicom Customers and Recyclers.
Under the Waste Electrical and Electronic Equipment (WEEE) Directive and
implementing regulations, when customers buy new electrical and electronic
equipment from Minicom, they are entitled to:
Send old equipment for recycling on a one-for-one, like-for-like basis (this varies
depending on the country)
Send back the new equipment for recycling when it ultimately becomes waste
Instructions for both customers and recyclers / treatment facilities wishing to obtain
disassembly information are provided in our website www.minicom.com.
User Guide | 13
Installation
Overview
2Installation
2.1Overview
Install the Smart 216/232 IP system as follows:
1. Remove the Smart 216/232 IP system from the package, and check that all
components are present and in good working condition.
2. Mount the Smart 216/232 IP unit in a rack.
3. Make all hardware connections between the power source, Smart 216/232 IP,
services, network, and KVM console.
4. Power on the Smart 216/232 IP unit.
2.2System Components
Before installing the Smart 216/232 IP system, verify that you have all the
components on the following list, as well as any other items required for installation.
The Smart 216/232 IP system consists of:
One Smart 216/232 IP (p/n 1SU70036) or one Smart 232 IP (p/n 1SU70037)
One RS232 Download cable (p/n 5CB40419)
ROCS - PS/2, USB (ordered separately)
CAT5 cables (1.5 m provided)
A rack mounting kit (p/n 5AC20247)
2.2.1 The Smart 216/232 IP Unit
The Smart 216/232 IP Unit front panel is illustrated in Figure 1.
Figure 1 – Smart 216 IP Unit Front Panel
The following table describes the functionality of the LEDS on the front panel of the
Smart 216/232 IP.
14 | Smart 216/232 IP
LEDFunctionality
Installation
System Components
Power LED
Remote 1,
Remote 2 LEDs
Link
Indicates the state of the Smart 216/232 IP unit: Green indicates that the unit is powered
on; Red indicates that the unit is powered off.
Illuminate to indicate that a remote session is active.
Illuminates to indicate that the unit is connected to the network.
The Smart 216 IP unit rear panel is illustrated in Figure 2; it has 16 server ports. The
Smart 232 IP unit rear panel is illustrated in Figure 3; it has 32 server ports.
Figure 2 – Smart 216 IP Unit Rear Panel
The following connector table describes the functionality of the ports on the rear
panel of the Smart 216/232.
PortFunctionality
Console KVM
Serial 1
Serial 2
Flash
For connecting a keyboard, video, and mouse to operate the Smart 216/232 IP locally;
optional.
For connecting the Smart 216/232 IP unit to any serial manageable devices, such as power
management units and routers, via the RS232 cable.
Note: Minicom’s Serial Remote PowerSwitch must be connected to Serial 1.
For connecting the Smart 216/232 IP unit to any Serial device.
For updating firmware of the analogue part of the Smart 216/232 IP system - OSD,
Switch, RICCs, and ROCs.
Figure 3 – Smart 232 IP Rear Panel
User Guide | 15
Installation
Pre-Installation Guidelines
PortFunctionality
LAN
Server portsFor connecting to the servers via ROCs.
For connecting to the 10/100 Mbit Ethernet. The LED illuminates yellow when the unit is
connected to LAN; green when a remote session is in progress.
2.3Pre-Installation Guidelines
Place cables away from fluorescent lights, air conditioners, and machines that are
likely to generate electrical noise.
Place the Smart 216/232 IP unit on a flat, clean and dry surface.
The Smart 216/232 IP unit is not intended for connection to exposed outdoor
lines.
Ensure that the maximum distance between each computer and the Smart
216/232 IP unit, does not exceed 30 m / 100 ft for ROCs.
2.4Rack Mounting the Smart 216/232 IP Unit
2.4.1 Rack Mounting Safety Considerations
When mounting Smart 216/232 IP onto a rack, avoid the following conditions:
Elevated operating ambient temperature – The operating ambient temperature of
the rack environment may be greater than the room ambient temperature.
Therefore, take special care when installing the unit in a closed or multi-unit rack
assembly that the environment is compatible with the maximum rated ambient
temperature.
Reduced airflow – Install the equipment in a rack in such a way that the amount of
airflow required for safe operation is not compromised. Leave a gap of at least 5
cm / 2” on each side of Smart 216/232 IP.
Uneven mechanical loading – Uneven loading can cause damage to the equipment
or personal injury. Mount the equipment in the rack in such a way that a
hazardous condition does not result due to uneven mechanical loading.
Circuit overloading – When connecting the equipment to the supply circuit, make
sure that the total power of all the components does not exceed the circuit
capabilities. Overloading of circuits can affect over-current protection and supply
wiring, potentially resulting in fire and shock hazards.
attention to supply connections other than direct connections to the branch circuit
(for example, use of power strips).
16 | Smart 216/232 IP
2.4.2
Mounting the Unit
Smart
The bracketscanbeplacedin
Smart
on theunitineitherofthefollowingways:
owards the front oftheunitsothattheunitcanbemounted
owards the rear oftheunitsothattheunitcanbemountedrear
illustrates the bracketconnectedforrearfacing.
Screw the bracket to theSmart
Figure
216/232
the rack with screws, accordingtothe
Mounting the Smart216/232IPUnit
, using the suppliedrack
, as illustratedin
frontfacing
screws provided
nit into the server rack by connecting thebracketto
rack manufacturer’s instructions.
Installation
Rack
You can connect the
mounting kit.
the following figure.
To rack mount the
1. Place the brackets
T
216/232 IP unit to a server rack
two possible positions
Figure 4 – Bracket Positions
216/232 IP unit:
T
Figure 5
2.
3. Install the Smart
216/232 IP unit using the
5 – Bracket Connected for Rear Facing
IP
facing
.
User Guide | 17
Installation
Connecting the System
2.5Connecting the System
Figure 6 illustrates the Smart 216/232 IP system overview.
Figure 6 – Smart 216/232 IP System Overview
2.6Connecting to the Servers
Each computer/server is directly connected to the Smart 216/232 IP via an
appropriate ROC using a CAT5 cable in star configuration. No external power is
needed at the remote ROCs. The ROCs draw their power from the computer’s
keyboard port (ROC PS/2, SUN) or from the USB port (ROC USB). Figure 7 and Figure
8 illustrate the ROC PS/2 and ROC USB.
18 | Smart 216/232 IP
Figure 7 – ROC PS/2
2.6.1
Connecting a ROCPS/2
illustratesthe
You can connect the ROC PS/2toapoweredoncomputer
in order
ROC PS/2
Connect the Mouse connectortothecomputer’sMouseport.
Connect the Keyboard connectortothecomputer’sKey
Connect the Screen connectortothecomputer’sVideo
Connecting
, by performingthestepsof
Installation
to the Servers
Figure 8 – ROC USB
The following figure
ROC PS/2 connections.
Figure 9 – ROC PS/2 Connections
the following procedure
To connect the
.
to a powered on computer:
1.
2.
3.
board port.
card.
User Guide | 19
Installation
Failure to connect in theaboveorderwhiletheserverisrunningmayleadto
the mouse malfunctioninguntiltheserverisrebooted.
ROC
ROC USB supports Windows98SEandlater,MAC,SUN
The following figure illustratestheR
Connect the Screen connectortothecomputer’svideo
connectortothecomputer’s
Connecting to theNetwork
216
216/232
onnect the network cabletotheLANportof
Connecting theCAT5
the following procedureforeachcomputertowhichyouwanttoconnect
CAT5 cables
t one connector to theROC
and SGI, and allmodern
216/232
Connecting to the Network
2.6.2 Connecting a
The
Linux distributions.
To connect the ROC USB:
USB
,
OC USB and its connections.
Figure 10 – ROC USB
1.
2. Connect the USB
2.7
Before powering on Smart
network.
To connect the Smart
1. C
2.8
Perform
CAT5 cables.
To connect the
1. Connec
20 | Smart 216/232 IP
card.
USB port
/232 IP, you can connect the Smart
IP to the network:
the Smart 216/232 IP.
.
Cables
:
RJ45 port.
IP to the
her connectortooneoftheSmart
Connecting the
You can connect a KVM consoletoSmart
a KVM consoletoSmart
Connect the monitor’s connectortotheSmart
Connect the keyboard’s
USB
Connecting thePowerSupply
the power supply
Using the power cord provided,connect
grounding connection.
Only use the powercordsuppliedwiththeunit.
216/232
Connecting
omputerports
operatethesystem
IP’s Monitor port.
USB
USB
IP to a socketoutletwitha
Installation
the KVM Console
2. Connect the ot
2.9
locally.
To connect
1.
2.
port.
3. Connect the mouse’s
2.10
To connect
1.
216/232 IP c
KVM Console
216/232 IP, in order to
216/232 IP:
216/232
USB connector to the Smart 216/232 IP’s
connector to the Smart 216/232 IP’s
to Smart 216/232 IP:
Smart 216/232
.
Keyboard
Mouse port.
2. Switch on Smart
IP.
User Guide | 21
Configuring the Network
Configuring theNetwork
After the system has been installedandallconnectionshavebeenmade,youmust
216/232
216/232
’s IPaddress
Centralized Management
Add, edit, remove, and blocksystemUsers
Configure the KVM switch settings
Configure the Serial port settings
Configure the security settings
Configure the user targets.
date
Configure power devices.
You can also perform the followingadditionaloperations,asrequired:
.
Back up and restore configurationdata.
Up Process
IP
u
IP
You can identify the IP addressfromtheOSDatthelocalposition.Also,wherethere
settheIPaddresslocallyviatheOSD
set the IP address locallyviatheOSD
From the local keyboard, press
app
network settings, which includes configuring:
r
The DHCPserver
a valid IP address, gateway address, and subnetmask.
, as describedinthe
Boot-Up Process
3
configure the Smart
1. Configure Smart
Device ID settings
Smart 216/232 IP
2.
3.
4.
5.
6.
7. Configure the system
8.
9. Configure power outlets.
1. Install an SSL certificate
2. Upgrade firmware.
IP system as follows:
IP’s
.
.
.
.
and time.
3. Upgrade RICCs/ROCs.
4. Restore factory settings.
5.
3.1Boot-
By default, Smart 216/232
DHCP (Dynamic Host Config
assigns the Smart 216/232
is no DHCP server, you can
following procedure.
To
1.
The OSD Main window
22 | Smart 216/232 IP
boots with an automatically assigned IP add
ration Protocol) server on the network.
:
Shift twice.
ears.
ess from a
Figure 11 – OSD Main Window
2. Press F2.
The Settings window appears see Figure 12.
Configuring the Network
Logging Onto the Web Configuration Interface
Figure 12 – Settings Window
3. In the Settings window, navigate downwards using the Tab key. At the bottom of
the window, press Tab to go to the top of the window. Change settings by typing in
the selected area or by pressing the spacebar – whichever is relevant.
4. If DHCP is disabled, in the Settings window, type the IP Address, Subnet Mask, and
Gateway, as given by your Network Administrator.
Otherwise, if a DHCP server is active on the same network to which Smart
216/232 IP is connected, DHCP provides automatic IP assignment.
5. Once the IP address is satisfactory, proceed to log onto the Web interface to
complete the configuration.
3.2Logging Onto the Web Configuration
Interface
You can complete the initial setup of the Smart 216/232 IP system via the Web
configuration interface.
Only one Administrator at a time can log onto the Web configuration interface. An idle
timeout of 30 minutes terminates the session.
User Guide | 23
Configuring the Network
Onto the Web Configuration Interface
Before logging on the first time,verifythatyouhavethelatestJavainstalledonyour
computer. If not, you can downloadandinstallJavafrom:
http://www.java.com/en/download/index.jsp
log into the Web interface
Open your Web browser (InternetExplorer
Enter
Java installs. After installationhascompleted,thelog
, type the default Administratorname
The Targets page opens, displayingallyouravailabletargetservers
In the menu in the left pane,click
https://IP
n page appears.
, type
(see
Logging
To
1.
2. Type the Smart 216/232
address/, and press
The Web page appears.
3. Click Log On.
:
7.0 / Firefox 3 or later).
IP system IP address http://IP address/ or
.
Figure 13 – Web Page
o
Figure 14 – Logon Page
4. In User
admin and in Password
(both lower case).
5. Click Enter.
43).
6.
24 | Smart 216/232 IP
.
access
Figure
Configuring the Network
Logging Onto the Web Configuration Interface
The Network configuration page appears with the Device tab open.
Figure 15 – Network Configuration – Device Tab
From the Configuration menu, you can configure the network, Users, Switch
Configuration, Serial Port, Security, User Targets, Date & Time, Power Outlets,
and Power Devices settings. After making all configuration changes, you must click
thebutton in the toolbar for the changes to go into effect.
3.2.1 Web Configuration Interface Tabs
The following table summarizes the Web configuration interface tabs.
TabDescription
Device
Users
Switch Configuration
Serial Port
Security
User Targets
Date & Time
For configuration of the device settings, IP address, and centralized management
For adding, editing, deleting, and blocking system Users
For configuration of the KVM switch settings
For configuration of the Serial port settings
For configuration of the security settings
For configuration of the access rights of each user to target servers
For configuring the system date and time
User Guide | 25
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