This manual and the software described in it are furnished under license, and may be
used or copied only in accordance with the terms of such license. The content of this
manual is provided for informational use only, and is subject to change without
notice. It should not in and of itself be construed as a commitment by Minicom
Advanced Systems Limited, which assumes no responsibility of liability for any errors
or inaccuracies that may appear in this book.
The software that accompanies this manual is licensed for use by the Licensee only,
in strict accordance with the software license agreement, which the Licensee should
read carefully before commencing use of the software. Except as permitted by the
license, no part of this publication may be reproduced, stored in retrieval system, or
transmitted in any form of by any means, electronic, mechanical, recording, or
otherwise, without the prior written permission of Minicom Advanced Systems
Limited.
ii | Smart 216/232 IP
About this Document
About this Document
This document provides installation and operation instructions for the Smart 216/232
IP system, produced by Minicom Advanced Systems Limited. It is intended for system
administrators and network managers.
Chapters and Their Contents
1IntroductionProvides an introduction to the document, Smart
216/232 IP product overview, features and benefits of
Smart 216/232 IP, client computer operating system
requirements, technical precautions, trademarks, and
terminology used in the document. It also describes
how to safely handle the device, provide feedback on
the user guide, and WEEE Information for Minicom
Customers and Recyclers.
2InstallationLists Smart 216/232 IP system components, describes
the functionalities of the Smart 216/232 IP elements,
and provides instructions for rack mounting the unit
and connecting the system.
3Configuring the
Network
Provides instructions for logging into the Web
configuration interface, configuring the device ID, IP
address, and Centralized Management settings,
adding, editing, removing, and blocking system Users,
configuring the KVM switch, Serial port, security, user
targets, system date and time, power outlets, and
power device settings. It also provides instructions for
installing an SSL certificate, upgrading firmware,
upgrading RICCs/ROCs, restoring factory settings,
backing up and restoring configuration data, and
saving changes and logging out.
Pg. 11
Pg. 13
Pg. 22
4Conducting a Remote
Session
5Managing the Events
Log
6Troubleshooting –
Restoring Factory
Settings
7Operating the Smart
216/232 IP Switching
Describes how to start a remote session, set the
session profile, full screen mode, view system
information, adjust video settings, power manage
target servers, manage keyboard sequences,
synchronize mouse pointers, switch to a different
server or device, and disconnect the remote session.
Describes how to view, reload, clear, and save the
Events Log.
Describes how to restore the device to its factory
settings using a USB drive.
Describes how to operate Smart 216/232 IP using the
OSD.
Pg. 48
Pg. 69
Pg. 71
Pg. 72
User Guide | iii
About this Document
System Locally
8Technical
Specifications
9Video Resolution and
Refresh Rates
Style Conventions
ConventionUsed for
Verdana
Arial Bold
Arial Italics
Monospace
Regular text.
Names of menus, commands, buttons, and other elements of the user interface.
Special terms, the first time they appear.
Text entered by the user.
Notes, which offer an additional explanation or a hint on how to overcome a
common problem.
Warnings, which indicate potentially damaging user operations and explain
how to avoid them.
Lists and describes Smart 216/232 IP specifications.Pg. 78
Lists video resolutions and refresh rates.Pg. 78
iv | Smart 216/232 IP
Table of Contents
Table of Contents
LEGAL NOTICE ........................................................................................... II
ABOUT THIS DOCUMENT ...........................................................................III
TABLE OF CONTENTS .................................................................................. V
TABLE OF FIGURES ....................................................................................IX
Congratulations on adding Smart 216/232 IP to your remote access tools.
This document provides installation and operation instructions for Minicom’s Smart
216/232 IP. It is intended for system administrators and network managers, and
assumes that readers have a general understanding of networks, hardware, and
software.
Chapter 3 and Chapter 4 of this guide describe how to configure and operate the
Smart 216/232 IP system remotely over IP. Chapter 7 explains how to operate the
Smart 216/232 IP switching system locally through the On Screen Display (OSD).
1.1Product Overview
The Smart 216/232 IP system extends your KVM (keyboard, video, and mouse) from
any computer or server over TCP/IP via LAN, WAN, or Internet connection. This
enables two remote users to simultaneously control, monitor, and manage up to
16/32 remote (PS/2, USB) servers from wherever they are, inside or outside the
organization. Simultaneously, one local user can also access the servers.
Simultaneously, two more remote users can operate serial devices, such as routers or
managed network switches. Alternatively, one more user can use a PDU.
Smart 216/232 IP is a cost-effective hardware solution, for secure, remote KVM
access and control of 16/32 computers/servers from the BIOS level – independent of
the OS.
Smart 216/232 IP is based on Minicom’s innovative ROC technology, in which each
computer/server is directly connected to the switch via ROC dongles using only a
standard CAT5 cable at a distance of up to 30 m / 100 ft in a star configuration. No
external power is needed at the remote ROC.
The Smart 216 IP and Smart 232 IP are functionally the same. The Smart 216 IP has
16 Server ports; the Smart 232 IP has 32 Server ports.
1.1.1 Features and Benefits
Smart 216/232 IP has the following features and benefits:
BIOS level control to any server’s brand and model, regardless of the server
condition and network connectivity. Covers the entire spectrum of crash
scenarios.
Compatible with all major operating systems. Supports many hardware and
software configurations for the remote client and the Target server computers, as
well as the KVM switch in use.
Web-based control – Browser based control to a target server from any location,
via a secured standard IP connection.
User Guide | 11
Introduction
Terminology
Security – Supports the highest security standards for encryption (256-bit AES
and HTTPS) and authentication for remote user and advanced OSD management,
with multi-layer security for the local user.
Centralized Management – Can be controlled by Minicom’s Centralized Management
system – AccessIT, for centralized over-IP management of distributed data center
locations.
1.2Terminology
The following table describes terms used in this guide.
TermDefinition
Target server
Client computer
Remote session
The computer/server that is accessed remotely via Smart 216/232 IP
The PC running a remote Smart 216/232 IP session
The process of accessing and controlling target servers connected to Smart 216/232 IP
from a user workstation
1.3Compatibility
Smart 216/232 IP is compatible with:
PS/2, SUN, and USB computers/servers
VGA, SVGA, and XGA monitors
Windows, Linux, UNIX, and other major operating systems
1.4Client Computer Operating System
The client computer operating system must be one of the following:
Windows 2000 or later, with Firefox 3 or Internet Explorer 32-bit 7.0 or later
version
Linux with Firefox 3; 128-bit encryption support is required
1.5Technical Precautions
This equipment generates radio frequency energy, and if not installed in accordance
with the manufacturer’s instructions, may cause radio frequency interference.
This equipment complies with Part 15, Subpart J of the FCC rules for a Class A
computing device. This equipment also complies with the Class A limits for radio noise
emission from digital apparatus set out in the Radio Interference Regulation of the
Canadian Department of Communications. These above rules are designed to provide
reasonable protection against such interference when operating the equipment in a
commercial environment. If operation of this equipment in a residential area causes
12 | Smart 216/232 IP
Introduction
Safety
radio frequency interference, the user, and not Minicom Advanced Systems Limited,
will be responsible.
Changes or modifications made to this equipment not expressly approved by Minicom
Advanced Systems Limited could void the user’s authority to operate the equipment.
1.6Safety
The device must only be opened by an authorized Minicom technician. Disconnect the
device from the power source and all cables from the device before service operation!
1.7Trademarks
All trademarks and registered trademarks are the property of their respective owners.
1.8WEEE Compliance
This section provides WEEE Information for Minicom Customers and Recyclers.
Under the Waste Electrical and Electronic Equipment (WEEE) Directive and
implementing regulations, when customers buy new electrical and electronic
equipment from Minicom, they are entitled to:
Send old equipment for recycling on a one-for-one, like-for-like basis (this varies
depending on the country)
Send back the new equipment for recycling when it ultimately becomes waste
Instructions for both customers and recyclers / treatment facilities wishing to obtain
disassembly information are provided in our website www.minicom.com.
User Guide | 13
Installation
Overview
2Installation
2.1Overview
Install the Smart 216/232 IP system as follows:
1. Remove the Smart 216/232 IP system from the package, and check that all
components are present and in good working condition.
2. Mount the Smart 216/232 IP unit in a rack.
3. Make all hardware connections between the power source, Smart 216/232 IP,
services, network, and KVM console.
4. Power on the Smart 216/232 IP unit.
2.2System Components
Before installing the Smart 216/232 IP system, verify that you have all the
components on the following list, as well as any other items required for installation.
The Smart 216/232 IP system consists of:
One Smart 216/232 IP (p/n 1SU70036) or one Smart 232 IP (p/n 1SU70037)
One RS232 Download cable (p/n 5CB40419)
ROCS - PS/2, USB (ordered separately)
CAT5 cables (1.5 m provided)
A rack mounting kit (p/n 5AC20247)
2.2.1 The Smart 216/232 IP Unit
The Smart 216/232 IP Unit front panel is illustrated in Figure 1.
Figure 1 – Smart 216 IP Unit Front Panel
The following table describes the functionality of the LEDS on the front panel of the
Smart 216/232 IP.
14 | Smart 216/232 IP
LEDFunctionality
Installation
System Components
Power LED
Remote 1,
Remote 2 LEDs
Link
Indicates the state of the Smart 216/232 IP unit: Green indicates that the unit is powered
on; Red indicates that the unit is powered off.
Illuminate to indicate that a remote session is active.
Illuminates to indicate that the unit is connected to the network.
The Smart 216 IP unit rear panel is illustrated in Figure 2; it has 16 server ports. The
Smart 232 IP unit rear panel is illustrated in Figure 3; it has 32 server ports.
Figure 2 – Smart 216 IP Unit Rear Panel
The following connector table describes the functionality of the ports on the rear
panel of the Smart 216/232.
PortFunctionality
Console KVM
Serial 1
Serial 2
Flash
For connecting a keyboard, video, and mouse to operate the Smart 216/232 IP locally;
optional.
For connecting the Smart 216/232 IP unit to any serial manageable devices, such as power
management units and routers, via the RS232 cable.
Note: Minicom’s Serial Remote PowerSwitch must be connected to Serial 1.
For connecting the Smart 216/232 IP unit to any Serial device.
For updating firmware of the analogue part of the Smart 216/232 IP system - OSD,
Switch, RICCs, and ROCs.
Figure 3 – Smart 232 IP Rear Panel
User Guide | 15
Installation
Pre-Installation Guidelines
PortFunctionality
LAN
Server portsFor connecting to the servers via ROCs.
For connecting to the 10/100 Mbit Ethernet. The LED illuminates yellow when the unit is
connected to LAN; green when a remote session is in progress.
2.3Pre-Installation Guidelines
Place cables away from fluorescent lights, air conditioners, and machines that are
likely to generate electrical noise.
Place the Smart 216/232 IP unit on a flat, clean and dry surface.
The Smart 216/232 IP unit is not intended for connection to exposed outdoor
lines.
Ensure that the maximum distance between each computer and the Smart
216/232 IP unit, does not exceed 30 m / 100 ft for ROCs.
2.4Rack Mounting the Smart 216/232 IP Unit
2.4.1 Rack Mounting Safety Considerations
When mounting Smart 216/232 IP onto a rack, avoid the following conditions:
Elevated operating ambient temperature – The operating ambient temperature of
the rack environment may be greater than the room ambient temperature.
Therefore, take special care when installing the unit in a closed or multi-unit rack
assembly that the environment is compatible with the maximum rated ambient
temperature.
Reduced airflow – Install the equipment in a rack in such a way that the amount of
airflow required for safe operation is not compromised. Leave a gap of at least 5
cm / 2” on each side of Smart 216/232 IP.
Uneven mechanical loading – Uneven loading can cause damage to the equipment
or personal injury. Mount the equipment in the rack in such a way that a
hazardous condition does not result due to uneven mechanical loading.
Circuit overloading – When connecting the equipment to the supply circuit, make
sure that the total power of all the components does not exceed the circuit
capabilities. Overloading of circuits can affect over-current protection and supply
wiring, potentially resulting in fire and shock hazards.
attention to supply connections other than direct connections to the branch circuit
(for example, use of power strips).
16 | Smart 216/232 IP
2.4.2
Mounting the Unit
Smart
The bracketscanbeplacedin
Smart
on theunitineitherofthefollowingways:
owards the front oftheunitsothattheunitcanbemounted
owards the rear oftheunitsothattheunitcanbemountedrear
illustrates the bracketconnectedforrearfacing.
Screw the bracket to theSmart
Figure
216/232
the rack with screws, accordingtothe
Mounting the Smart216/232IPUnit
, using the suppliedrack
, as illustratedin
frontfacing
screws provided
nit into the server rack by connecting thebracketto
rack manufacturer’s instructions.
Installation
Rack
You can connect the
mounting kit.
the following figure.
To rack mount the
1. Place the brackets
T
216/232 IP unit to a server rack
two possible positions
Figure 4 – Bracket Positions
216/232 IP unit:
T
Figure 5
2.
3. Install the Smart
216/232 IP unit using the
5 – Bracket Connected for Rear Facing
IP
facing
.
User Guide | 17
Installation
Connecting the System
2.5Connecting the System
Figure 6 illustrates the Smart 216/232 IP system overview.
Figure 6 – Smart 216/232 IP System Overview
2.6Connecting to the Servers
Each computer/server is directly connected to the Smart 216/232 IP via an
appropriate ROC using a CAT5 cable in star configuration. No external power is
needed at the remote ROCs. The ROCs draw their power from the computer’s
keyboard port (ROC PS/2, SUN) or from the USB port (ROC USB). Figure 7 and Figure
8 illustrate the ROC PS/2 and ROC USB.
18 | Smart 216/232 IP
Figure 7 – ROC PS/2
2.6.1
Connecting a ROCPS/2
illustratesthe
You can connect the ROC PS/2toapoweredoncomputer
in order
ROC PS/2
Connect the Mouse connectortothecomputer’sMouseport.
Connect the Keyboard connectortothecomputer’sKey
Connect the Screen connectortothecomputer’sVideo
Connecting
, by performingthestepsof
Installation
to the Servers
Figure 8 – ROC USB
The following figure
ROC PS/2 connections.
Figure 9 – ROC PS/2 Connections
the following procedure
To connect the
.
to a powered on computer:
1.
2.
3.
board port.
card.
User Guide | 19
Installation
Failure to connect in theaboveorderwhiletheserverisrunningmayleadto
the mouse malfunctioninguntiltheserverisrebooted.
ROC
ROC USB supports Windows98SEandlater,MAC,SUN
The following figure illustratestheR
Connect the Screen connectortothecomputer’svideo
connectortothecomputer’s
Connecting to theNetwork
216
216/232
onnect the network cabletotheLANportof
Connecting theCAT5
the following procedureforeachcomputertowhichyouwanttoconnect
CAT5 cables
t one connector to theROC
and SGI, and allmodern
216/232
Connecting to the Network
2.6.2 Connecting a
The
Linux distributions.
To connect the ROC USB:
USB
,
OC USB and its connections.
Figure 10 – ROC USB
1.
2. Connect the USB
2.7
Before powering on Smart
network.
To connect the Smart
1. C
2.8
Perform
CAT5 cables.
To connect the
1. Connec
20 | Smart 216/232 IP
card.
USB port
/232 IP, you can connect the Smart
IP to the network:
the Smart 216/232 IP.
.
Cables
:
RJ45 port.
IP to the
her connectortooneoftheSmart
Connecting the
You can connect a KVM consoletoSmart
a KVM consoletoSmart
Connect the monitor’s connectortotheSmart
Connect the keyboard’s
USB
Connecting thePowerSupply
the power supply
Using the power cord provided,connect
grounding connection.
Only use the powercordsuppliedwiththeunit.
216/232
Connecting
omputerports
operatethesystem
IP’s Monitor port.
USB
USB
IP to a socketoutletwitha
Installation
the KVM Console
2. Connect the ot
2.9
locally.
To connect
1.
2.
port.
3. Connect the mouse’s
2.10
To connect
1.
216/232 IP c
KVM Console
216/232 IP, in order to
216/232 IP:
216/232
USB connector to the Smart 216/232 IP’s
connector to the Smart 216/232 IP’s
to Smart 216/232 IP:
Smart 216/232
.
Keyboard
Mouse port.
2. Switch on Smart
IP.
User Guide | 21
Configuring the Network
Configuring theNetwork
After the system has been installedandallconnectionshavebeenmade,youmust
216/232
216/232
’s IPaddress
Centralized Management
Add, edit, remove, and blocksystemUsers
Configure the KVM switch settings
Configure the Serial port settings
Configure the security settings
Configure the user targets.
date
Configure power devices.
You can also perform the followingadditionaloperations,asrequired:
.
Back up and restore configurationdata.
Up Process
IP
u
IP
You can identify the IP addressfromtheOSDatthelocalposition.Also,wherethere
settheIPaddresslocallyviatheOSD
set the IP address locallyviatheOSD
From the local keyboard, press
app
network settings, which includes configuring:
r
The DHCPserver
a valid IP address, gateway address, and subnetmask.
, as describedinthe
Boot-Up Process
3
configure the Smart
1. Configure Smart
Device ID settings
Smart 216/232 IP
2.
3.
4.
5.
6.
7. Configure the system
8.
9. Configure power outlets.
1. Install an SSL certificate
2. Upgrade firmware.
IP system as follows:
IP’s
.
.
.
.
and time.
3. Upgrade RICCs/ROCs.
4. Restore factory settings.
5.
3.1Boot-
By default, Smart 216/232
DHCP (Dynamic Host Config
assigns the Smart 216/232
is no DHCP server, you can
following procedure.
To
1.
The OSD Main window
22 | Smart 216/232 IP
boots with an automatically assigned IP add
ration Protocol) server on the network.
:
Shift twice.
ears.
ess from a
Figure 11 – OSD Main Window
2. Press F2.
The Settings window appears see Figure 12.
Configuring the Network
Logging Onto the Web Configuration Interface
Figure 12 – Settings Window
3. In the Settings window, navigate downwards using the Tab key. At the bottom of
the window, press Tab to go to the top of the window. Change settings by typing in
the selected area or by pressing the spacebar – whichever is relevant.
4. If DHCP is disabled, in the Settings window, type the IP Address, Subnet Mask, and
Gateway, as given by your Network Administrator.
Otherwise, if a DHCP server is active on the same network to which Smart
216/232 IP is connected, DHCP provides automatic IP assignment.
5. Once the IP address is satisfactory, proceed to log onto the Web interface to
complete the configuration.
3.2Logging Onto the Web Configuration
Interface
You can complete the initial setup of the Smart 216/232 IP system via the Web
configuration interface.
Only one Administrator at a time can log onto the Web configuration interface. An idle
timeout of 30 minutes terminates the session.
User Guide | 23
Configuring the Network
Onto the Web Configuration Interface
Before logging on the first time,verifythatyouhavethelatestJavainstalledonyour
computer. If not, you can downloadandinstallJavafrom:
http://www.java.com/en/download/index.jsp
log into the Web interface
Open your Web browser (InternetExplorer
Enter
Java installs. After installationhascompleted,thelog
, type the default Administratorname
The Targets page opens, displayingallyouravailabletargetservers
In the menu in the left pane,click
https://IP
n page appears.
, type
(see
Logging
To
1.
2. Type the Smart 216/232
address/, and press
The Web page appears.
3. Click Log On.
:
7.0 / Firefox 3 or later).
IP system IP address http://IP address/ or
.
Figure 13 – Web Page
o
Figure 14 – Logon Page
4. In User
admin and in Password
(both lower case).
5. Click Enter.
43).
6.
24 | Smart 216/232 IP
.
access
Figure
Configuring the Network
Logging Onto the Web Configuration Interface
The Network configuration page appears with the Device tab open.
Figure 15 – Network Configuration – Device Tab
From the Configuration menu, you can configure the network, Users, Switch
Configuration, Serial Port, Security, User Targets, Date & Time, Power Outlets,
and Power Devices settings. After making all configuration changes, you must click
thebutton in the toolbar for the changes to go into effect.
3.2.1 Web Configuration Interface Tabs
The following table summarizes the Web configuration interface tabs.
TabDescription
Device
Users
Switch Configuration
Serial Port
Security
User Targets
Date & Time
For configuration of the device settings, IP address, and centralized management
For adding, editing, deleting, and blocking system Users
For configuration of the KVM switch settings
For configuration of the Serial port settings
For configuration of the security settings
For configuration of the access rights of each user to target servers
For configuring the system date and time
User Guide | 25
Configuring the Network
Description
For matchingaservertoeachpoweroutletofallpowerdevicesdefinedinthe
For configuringthedetailsofallpowerdevicesinthesystem
Web ConfigurationToolbarButtons
The following table describes thefunctionalityoftheWebconfigurationtoolbar
Functionality
aves the configuration
eloads the devicesettingsintotheconfigurationpageparametersettings
eboots the device
pgrades the devicefirmware
theRestores the devicewithfactorysettings
Backs up or restores
nstalls the SSLcertificateontothedevice
Changing your Password
You can change your password,accordingtothesetpasswordpolicy.
In the menu in the left pane,click
The Change Password pageisdisplayed.
Figure
Changing your Password
Tab
Power Outlets
Power Devices
3.2.2
buttons.
Button
system
S
R
R
U
Upgrades
I
3.3
To change the password:
1.
changes
RICC/ROC firmware
configuration data to/from a file
.
16 – Change Password Page
26 | Smart 216/232 IP
type a newpassword,accordingtothepasswordnamingconvention
retypethenewpassword.
The new password is savedinthesystem.
Configuring the
configurationpage(see
Centralized Management
Consult your Network Administratorforthenetworksettings.
Configuring DeviceIDSettings
n a name to
efault device name consistsoftheletter‘D’followedbythe6
printed
P server is publishedintheDNSserver,you
using thedevicename,asfollows:
You can select any TCP port
Centralized Management, theportnumber
Firewall or router securityaccesslistmustenableinboundcommunication
User page opens withtheuserinformationchangedaccordingly
Configuring
Configuring
ser. This means that the
select
Access
button
currentlyloggedon
the Network
User Settings
To block a User:
1. In the Add User page
checkbox.
3.5.4 Editing User
You can change any
Password.
To edit User
1. In the Users page
User is blocking a U
User is unable to access the system.
Figure 18), in the Access parameter,
parameters: Permission,
:
Figure 17), select a User and click the Edit
User’s name
the Block
, and
.
Figure 20 – Edit User Page
2. Change the
3.
The Password
to the system.
4. Click OK.
The
and/or Access as required.
lick.
Administrator who is
.
User Guide | 31
Configuring the Network
Configuring theKVMSwitch
When a KVM switch is connectedtothe
:The names of the servers connectedtotheKVMswitch
give the servers connectedtoSmart
accessing the system can easilyidentifytheservers.
The number of POCs attachedtothoseserversthatareconfiguredwithPOCs
configure a KVM switch
From the configuration menu,select
The KVM Switch Configuration
KVM
system, configurethe
It is recommendedto
IP unique names, so thatusers
Configuring the KVM Switch
3.6
following switch parameters
attached to them
Smart 216/232 IP
–
216/232
1.
To
:
Switch Configuration.
page appears.
Server
name
Figure 21 –
32 | Smart 216/232 IP
Switch Configuration Page for Smart 232 IP
e connectedtotheselectedKVMswitch,
The number ofserversthatappearcorrespondstothe
16 forSmart
The following informationisdisplayedforeachpotentialserver:
The server number
hange the name ofaconnected
Configuring theSerial
When you have Serial device
of eachdevice
If you have a Minicom SerialRemote
serial portsettings
From the configuration menu,select
appears.
Configuring
Configuring
theSerialPortSettings
appear inthe
numberofportsin
server
you must configurethe
Power Switch, it must be connectedtoSerial
the Network
The servers that ar
section.
the KVM switch –
The server name
2. To c
type a new name.
3.7
Serial Port settings
Port 1.
To configure the
1.
216 IP; 32 for Smart 232 IP.
server, highlight the current
Port Settings
(s) connected to the system,
.
:
Serial Port.
Servers
name, and
The Serial Port page
Figure 22 – Serial Port Page
User Guide | 33
Configuring the Network
Configuring the Security Settings
2. For each serial device connected, type a Device Name and choose the correct device
parameters.
3.8Configuring the Security Settings
This section describes how to configure the security features, such as Account
Blocking, Password Policy, Idle Timeout, and Serial Terminal Policy.
For local and remote users, you have the option of a standard or high security level of
password. The following table describes both these options.
Standard Security PolicyHigh Security Policy
At least six charactersAt least eight characters; must include at least one digit, one
uppercase letter, and one of the following “special” characters: !, @, #,$, %, ^, *, (), _, -, +, =, [], ’, :, ;, ?, /, or {}
Must not include the user nameMust not include the user name
For a local user, access to the OSD can be password enabled or disabled (default),
with the option of a standard or high security level of password, as explained above.
User access permissions are the same regardless of whether access is done
locally or remotely.
Serial Terminal Policy
The Smart 216/232 IP device enables you to control serial devices by connecting to
them via the device’s Web interface, as follows:
Logging into the Smart 216/232 IP Web interface
Clicking a serial port
Connecting
This way, the Smart 216/232 IP internal SSH client is opened and used for the
session.
Alternatively, you can bypass the Web interface and connect directly to the serial
device itself. To do so, the Smart 216/232 IP device should be configured to “Enable
direct SSH connection”, which will redirect all serial communication messages to/from
the connected device via a dedicated TCP port.
This will enable you to use your preferred SSH client to communicate directly to the
serial device via the specified TCP port, opening and closing sessions autonomously
without the need for a Web interface.
The default TCP ports used to operate Serial connections 1 and 2 are TCP ports 4001
and 4002 respectively.
34 | Smart 216/232 IP
when “Enable directSSHconnection”isselected
to the Serial device,by
followed by the TCP portnumberinyourSSHclient.
in to the Smart 216/232IPSSHshellwiththeusernameandpassword
Smart216/232IP.
Restart the Smart 216/232IPdeviceafteraddingTelnetpermissionstothe
users in order to enableloginoverSSHconnection.
These settings are customizable,enablingyoutochoosetheTCPportusedforthat
alreadytakenbyanotherserviceonyournetwork.Youcan
operate the serial connectionbyusinganySSHclient,suchasPuTTYandSecureCRT.
Select the checkboxes ofalltheTargetserversthattheUsercanaccess(according
to the User’s access permissions).
r
Configuring theSystemDateandTime
This section describes how toconfigurethe
and date are used when recordinglogevents(see
configure the date andtime
From the configuration menu,select
page
Configuring
Configuring
the SystemDateandTime
r
system date and time. The systemtime
the Network
2. From the User
3.
To select all Target se
3.10
To
1.
The Date and Time
Figure 24 – User Targets Page
User.
vers, click Select All Targets.
Chapter 5).
:
Date & Time.
appears.
User Guide | 37
Configuring the Network
Figure
, type the current date:
, type the current time:
Configuring PowerDevices
This section describes how to
These details include the PDU
device
From the configuration menu,select
Figure
The Add PDU page opens.
a meaningfulnameforthePDU
select the PDU type
configure the details of all power devices in thesystem.
name, type, and IP address.
Configuring Power Devices
25 – Date and Time Page
2. In Date
3. In Time
3.11
To configure a power
1.
The Power Devices page
2. Click the Add button.
Day, Month, and Year.
Hour, Minute, and Second.
(power device)
:
Power Devices.
appears.
26 – Power Devices Page
Figure 27 – Add PDU Page
3. In PDU Name, type
4. In Type,
38 | Smart 216/232 IP
.
.
The number of outlets inthedeviceisdisplayedin
5. In IP
, type the IP addressofthePDU.
The PDU is added to thePowerDevicespage.
Editing a Power Device
You can modify the informationofanydefinedpowerdevice.
modify power device details
In the Power Devices page,selectapowerdevice,andclickthe
appears.
pe new valuesforthe
The Power Devices pageopenswiththemodifieddetails.
Removing a PowerDevice
You can remove a power devicethatnolongerexistsinthesystem.
device
In the Power Devices page,selectapowerdevice,andclickthe
Delete PDU confirmationpage
Configuring
Configuring
Edit
address, asrequired.
Delete
6. Click OK.
3.11.1
the Network
Power Devices
Outlets.
Figure 28 – Added Power Devices
To
1.
The Edit PDU page
2. Select/ty
3. Click OK.
:
button.
Figure 29 – Edit PDU Page
PDU Name, Type, and/or IP
3.11.2
To delete a power
1.
The
:
appears.
button.
User Guide | 39
Configuring the Network
Figure
The Power Devices page opens
Configuring PowerOutlets
a server to eachpoweroutletofapowerdevicedefinedinthe
When you want to power managethe
you need to assign multiple outletstothesameKVMport.
Perform the following procedureforeachpowerdevicedefinedinthesystem.
configure the power outlets
From the configuration menu,select
appears.
Figure
, select the PDU forwhichyouwanttoconfigurethepower
andServerNamedropdownmenus
.
; the deleted PDU does not appear on thepage.
servers with double or more power supplies,
outlets.
s
.
Configuring Power Outlets
2. Click Yes.
3.12
You must match
system.
30 – Delete PDU Confirmation Page
To
1.
The Power Outlets page
2. In Name
The number of outlets
type of the selected PDU
:
Power Outlets.
31 – Power Outlets Page
correspond
to the
40 | Smart 216/232 IP
323.For each Outlet, select
Performing AdditionalConfigurationOperations
You can perform the followingadditionaloperationson
Install an SSL certificate
tore factory settings
Back up and restore data.
Installing an SSLCertificate
install an SSL Certificate
install an SSL Certificate
page
Configuring
Performing
Additional ConfigurationOperations
of theserver
, to ensure secure transactions betweentheWeb
the Network
Figure
connected to it.
3.13
Upgrade firmware.
Upgrade RICCs/ROCs.
Res
3.13.1
You can
servers and browsers.
To
– Assigning Servers to Power Outlets Page
the Server Name from the dropdown list
Smart 216/232
.
.
:
IP:
1. In the toolbar, select
The SSL Certificate
appears.
.
User Guide | 41
Configuring the Network
Additional Configuration Operations
Figure
, browse tolocatethe
locate the
ype thepasswordrequiredtouploadthePrivateKeyfile.
Private Key file isgeneratedwitha
The SSL Certificate is installed.
Save the changes and restartthesystem,
Upgrading Firmware
216/232
Download the firmware fromMinicom’swebsiteat:
http://www.minicom.com/phandlh.htm.
Save the firmware file on theclientcomputer.
Device Version Upgrade
button,
firmware to take advantage of new features.
firmware
Performing
33 – SSL Certificate Page
2. In Certificate file
3. In Private key file,
4. In Key password, t
Each
5. Click Install.
6.
thebutton.
3.13.2
You can upgrade the Smart
To upgrade firmware:
1.
2.
Cer file.
private key file in Microsoft pvk format.
unique password.
by clicking the
IP
and then
3. In the toolbar, select
The
version on the device.
42 | Smart 216/232 IP
page appears, displaying the current
.
Figure
Version to upgrade with
Verify the current and uploadedversionofthefirmware.
completion,onthetoolbar,click
A confirmation box appears
Figure
The unit reboots. After about30seconds,theLoginpageappears.
Depending on the typeoffirmwareupgrade,thefollowingsettingsma
erased: User settings,KVMswitchsettings,mouseandvideoadjustments
Thenetworksettingsremainintact.
to the firmware releasenotes.
Upgrading RICCs/ROCs
RICC/ROC
Download the firmwarefrom
http://www.minicom.com/.
Save the firmware file ontheclientcomputer.
Configuring
Performing
Additional ConfigurationOperations
, browse to locate and upload the firmwarefile
For more information
firmware to take advantage of new features.
Minicom’s websiteat:
34 – Device Version Upgrade Page
the Network
4. In
5.
6. Click Start Upgrade.
The upgrade starts.
7. On upgrade
8. Click Yes.
.
.
.
35 – Reboot Confirmation Page
RS232 settings.
3.13.3
You can upgrade the
To upgrade firmware:
1.
2.
the Support section of
y be
, and
, refer
User Guide | 43
Configuring the Network
Performing Additional Configuration Operations
3. In the toolbar, select.
The RICCs/ROCs Upgrade page appears.
Figure 36 – RICCs/ROCs Upgrade Page
4. Select the checkboxes of the servers connected to the RICCs/ROCs that you want
to upgrade. Click Select All to select all the servers.
5. Click Show Versions to verify the current hardware and firmware versions of the
selected servers.
6. In Upgrade File, locate and select the firmware upgrade file.
7. Click the Start Upgrade button.
3.13.4Restoring Factory Settings
You can restore the Smart 216/232 IP unit to its factory settings. This restores the
original Smart 216/232 IP parameters, resetting all the information added by the
administrators, including: Network settings*, Servers, Switches, Users, and
Passwords.
You have the option to preserve Network settings – as explained in the following
procedure.
Once reset, the data cannot be retrieved.
44 | Smart 216/232 IP
restore factory settings
Factory Settings
Figure
To preserve network settings,selectthe
Factory settings are restored
Backing Up and Restoring
You can backup all configurationdataandrestoreitatalaterdate.
Data
Figure
click theBrowsebuttonto
store the configuration data.
The configuration data isbackedup.
Configuring
Performing
Additional ConfigurationOperations
checkbox
locate and select the file onwhichto
the Network
To
1. In the toolbar, select
The Restore
2.
3. Click Restore.
3.13.5
:
.
page appears.
37 – Restore Factory Settings Page
Preserve network settings
.
.
To back up data:
1. In the toolbar, select
The Backup/Restore
2. In Backup to file,
3. Click Backup.
.
page appears.
38 – Backup/Restore Data Page
4. Click Close.
User Guide | 45
Configuring the Network
In the Backup/Restore Data
Browse button to locate andselectthefilewhichcontainsthedatatorestore
configuration data is restored.
Reloading a Page
You can load the parameters onanyconfigurationpagewiththesettingsfromthe
device. Thisisconvenientifyouhavealreadych
the page, and want to restorethedevicesettings.
Configuration page
The parameters are populatedwiththedevicesettings.
Saving Changes
Once you have completed configurationchanges,youmustsavethem.
hanges to the SSL Certificate
Saving the configuration changesafterchangingtheDevicepagerestartstheunit
Configuration page
f you made changes to theDevicepage,thesystemautomaticallypromptsyou
The Configuration screenisclosed,andthesessioncloses.
Configuring
ChangesandLoggingOut
the Network
Saving
40 – Save Succeeded Message
5. Type your User
To log off:
1.
41 – Device Rebooting Progress Box
42 – Logon Page after Rebooting
Password and click Enter.
button.
User Guide | 47
Conducting a Remote Session
Conducting aRemoteSession
remote session enables remotelyaccessing
. Before startingaremotesession,
You can perform the followingfromtheremotesession
Display the session in full screenmode.
Verify Remote Presence Solutionsinformation.
the target servers.
Manage keyboard sequences.
Synchronize mouse pointers.
Switch to a different serverordevice.
Starting a RemoteSession
You can start a remote sessionby
ogging into the system, asexplainedinsteps1to5oftheprocedureinSecti
Selecting the target that youwanttoconnectto
Displaying the target insidearemoteconsolewindow
Log into the Smart 216/232IPsystem
Targets screen appears
As an
appear on the Targets page
connectedto
mustbe
steps 1 to 5 of the procedure
Only targets that the User is permitted to use,
Administrator can access all connected targets,theyall
Starting a Remote Session
4
A
Smart 216/232 IP
configured.
Display/hide the toolbar.
Set the session profile.
Adjust video settings.
Power manage
4.1
any of the target servers
Smart 216/232 IP
:
fully
L
3.2
To start a remote session:
1.
in Section 3.2.
The
appear on the page.
:
on
, by following
.
, as in the following figure.
48 | Smart 216/232 IP
Conducting a Remote Session
Starting a Remote Session
Figure 43 – Server Targets
The following table describes the Targets page parameters and buttons.
Parameter/ButtonDescription
Server Name
Server StatusThe status of the server. It can be available, off, busy (meaning that
User
The server name. The server name can be changed in the
Configuration settings to give the server an identifiable name (see
Section 3.6).
another user is accessing the server), or Remote Active Session.
The current user (if any) accessing the target server.
Pressing this button reloads the page. Can also be accessed from the
Action dropdown menu.
Pressing this button starts a remote session for the selected target
server. Can also be accessed from the Action dropdown menu.
2. In the Server Name column, select the target server that you want to connect to, by
highlighting it and clicking, or by double-clicking it.
User Guide | 49
Toolbar
Conducting a Remote Session
Starting a Remote Session
A server being used by another user cannot be accessed.
The screen of the selected target server that is connected directly to Smart
216/232 IP, appears inside a remote console window with the remote session
toolbar.
Also, the Server Status of the server becomes Remote Active Session.
4.1.1 Remote Session Toolbar Buttons
The following table describes the functionality of the Remote Session toolbar buttons.
ButtonDescription
Toggle button for displaying/hiding toolbar.
Session button. Pressing this button opens up a dropdown menu for selecting:
Session Profile – enables configuring remote session profile session
About – displays client, firmware, Switch File, and KME version information
50 | Smart 216/232 IP
Figure 44 – Remote Session Page
ButtonDescription
Video button. Pressing this button opens up a dropdown menu for performing:
Refresh – for refreshing the video image
Video Adjust – for automatically adjusting the video image
Advanced – for manually setting video settings
Performance – changing video performance by changing mode and/or bandwidth
Keys button. Pressing this button opens up a dropdown menu with predefined key sequence
names and Special Keys item which enables you to: add a keyboard sequence, record a new
custom key, edit an existing key sequence, and delete a key sequence
Mouse button. Pressing this button opens up a dropdown menu for performing:
Calibrate – calibrates the speeds of the mouse pointers of the target server and client
computer in Win98, NT or 2000
Align – for aligning the local mouse pointer with the remote target server mouse pointer
Mouse Settings – for manually synchronizing the mouse pointers
Server/Serial button. Pressing this button displays the connected servers and serial devices.
You can switch to a different server/device.
Conducting a Remote Session
Sharing a Remote Session
Restore button. To toggle Full screen mode on and off.
Logoff button. Closes the current remote session and displays the logon Web page.
4.2Sharing a Remote Session
Users who want to remotely work on a server at the same time and collaborate their
work, can share a remote session. All users in the remote session can connect to see
the video at the same time and share the Keyboard/Mouse control. Up to five users
can share the same remote session.
When connecting to a target server that other users are already connected to, the
following message appears:
Figure 45 – Shared Remote Session
4.2.1 Exclusive Session
When starting a remote session and there are no other logged in users, a user can
prevent other users from connecting to the session (see Section 4.4, step 4). This
User Guide | 51
Conducting a Remote Session
means that the user is the onlyonewhocanseethevideoandcontrolthe
Conducting a Remote Session
Changing the Video Performance Settings
The information screen appears.
Figure 47 – Remote Presence Solutions Information
4.6Changing the Video Performance Settings
From the toolbar, you can alter the video performance settings, by selecting a
different mode or bandwidth.
The mode can be set to:
Fixed – Enables you to select any bandwidth option. For example, in a LAN
environment, it is best to set the bandwidth setting to High. For VPN and Internet
environments, you may want to alter the settings to increase responsiveness.
Adaptive – Automatically adapts to the best compression and colors according to
the network conditions.
You can choose to display more colors for more fidelity, or less colors to reduce the
volume of data transferred through the network. Choosing more colors requires more
bandwidth.
The bandwidth can be set to:
Maximum – For optimal performance when working on a LAN. This gives no
compression and high color (16 bit)
High – For low compression and high color (16 bit)
Medium – For medium compression and either high color or 256 colors;
Recommended when using a standard Internet connection
Low – For high compression and 16 colors
54 | Smart 216/232 IP
To alter the settings:
elect
The Performance dialogboxappears.
or
Bandwidth
The chosen setting take
Adjusting theVideo
There are three ways to adjustthevideoimage:
Refreshing the video image
Automatically adjustingthevideoimage
Manually changing advancedvideosettings
Refreshing the VideoImage
requirerefreshing
r. Refreshing completelyregeneratesthevideoimage.
refresh the video image
elect
Conducting
(high coloror256
effect and the screen of the last accessed
r
a Remote Session
Adjusting the Video
1. On the toolbar, s
2. In Mode, select Fixed
> Performance.
Figure 48 – Performance Settings
Adaptive.
3. For Fixed mode, in
colors), or Low.
4. Click OK.
appears.
4.7
4.7.1
The video image may
target serve
To
1. On the toolbar, s
, select Maximum, High, Medium
s
when changing the display att
:
> Refresh.
target server
ibutes of a
User Guide | 55
Conducting a Remote Session
Automatically AdjustingtheVideoImage
The video view may need to beadjustedforeachtargetserverornewscreen
resolution. In most cases, adjustingthevideoviewusingthedefaultvideosettings
After adjusting the video settingsmanually,youcanalwaysreverttoautomatically
adjusting the video settings, asexplainedinSection
manually adjust the videosettings
manual controls appear
a few
ab
target server
Adjusting the Video
The image is refreshed.
4.7.2
gives the optimal view.
To automatically
1. On the toolbar, select
The
The process takes a few
an indication that there
verify that no dynamic v
4.7.3
Although
want to fine-
:
> Video Adjust.
.
49 – Video Adjust Progress
seconds. If the process runs more than
s an abnormal noise level. Check the video c
deo application is running on the
times, it is
le and
’s desktop.
You can use the a
To fine-tune the target s
To a
When in full-
To
1. On the toolbar, select
The
56 | Smart 216/232 IP
> Advanced.
or a nonstandard VGA signal
ode
:
.
:
4.7.2.
Conducting a Remote Session
Adjusting the Video
Figure 50 – Manual Video Adjustments Controls
2. In Brightness and Contrast, use the scales to adjust the brightness and contrast of
the displayed image, respectively. Move the sliders to change the displayed image.
Click in the area of the sliders for fine-tuning.
3. In the Offset, Phase and Scale section:
In H. Offset, select the starting position of each line on the displayed image.
In V. Offset, select the vertical starting position of the displayed image.
In Phase, select the point at which each pixel is sampled.
In Scale, select the scale resolution of the session image.
Adjust Phase and Scale to reduce the noise level to a minimum.
4. In Filter, select the filter of the input video from the server. A higher filter reduces
the noise level but makes the image heavier. Options are: Auto, No Filter, Low,
Medium, and High.
5. Level displays the Video "noise" level when a static screen is displayed.
User Guide | 57
Conducting a Remote Session
Power ManagingtheTargetServers
a Minicom Remote PowerswitchorPOCisconnectedtotheSerialportofthe
, you canpowermanagethe
power manage the targetservers
.
Power menu appears
one of the followingoptions:
to send apowercycletothecurrentlyaccessed
meaning that the targetserverisfirstpowereddownandthenpoweredup
The sequence appears in theKeyboardKeysequencelist
New CustomKey
This section describes how to defineanewkeyboardsequence.Afterdefiningthe
keyboard sequence, you can addittot
accessed directly from the dropdownlistofthe
record a keyboard sequence
g
p
he list of keyboard sequences that canbe
(see Section
Record New CustomKey
Managing Keyboard Sequences
Figure
The sequence appears i
4.9.2 Recording a
To
1. In the Special Key Mana
The Record Macro box a
– Add a Predefined Key Dialog Box
OK.
the Special Key Manager box.
click OK.
toolbar item
:
er box (see Figure 52), click
pears.
.
4.9.1).
.
60 | Smart 216/232 IP
, type a name forthenewkey
ressthekeys
he names of the pressedkeys
The new key sequence isnowonthelistofpredefinedkeysequences.
Editing a Key Sequence
edit a predefined keyboardsequence
n
box a
Label
ressthekeys
he names of the pressed
The key sequence definitionisupdatedinthesystem.
Deleting Key Sequence(s)
You can delete a single or
Conducting
KeyboardSequences
Figure 54 – Record Macro Box
), select the desired key
ame of the keysequenceto
a Remote Session
Managing
2. In Label
3. Click Start Recording.
4. On your keyboard, p
T
5. Click Stop Recording.
6. Click OK.
4.9.3
To
1. In the Special Key Ma
and click Edit.
The Record Macro
edit appears in the
2. Click Start Recording.
3. On your keyboard, p
T
sequence.
to include in the key sequence.
appear in the provided area.
:
ager box (see Figure 52
ppears (see Figure 54). The n
field.
to include in the key sequence.
keys appear in the provided area.
sequence
4. Click Stop Recording.
5. Click OK.
4.9.4
multiple key sequences from the system.
User Guide | 61
Conducting a Remote Session
To delete a keyboard sequence:
g
. Select a group ofkeysbyselectingthefirstkeyinthegroup,pressing
button, and then selectingthelastkey.
The delete confirmation boxappears.
55
Synchronizing MousePointers
For best mouse performance andsuperiorcustomerexperience,Minicom
t you set certainmousesettingsinthetargetoperatingsystem.This
applies to all targets running Windows,suchas
When working at the client computer,twomousepointersappear
computer and one of the targetserver;theformerisontopofthelatter.Themouse
pointers should be synchronized.Thefollowingexplainswhattodoiftheyarenot
Before synchronizing mousepointers,adjustthevideoofthetar
); otherwise,mousesynchronizationmaynotwork.
Calibrate
Relative Mouse Position
Manually SynchronizingtheMouse
If the mouse settings on the
or SUN Solaris
manually synchronize mousepointers
), select the desired key sequence
, Windows Server2003,and
one ofthe
getserver(see
menu,
changed, or when the
2008 Server,Linux,
you must synchronize the mouse pointers
Synchronizing Mouse Pointers
1. In the Special Key Mana
to delete
the Shift
2. Click Delete.
Figure
4.10
recommends tha
Windows Server 2008.
er box (see Figure 52
– Delete Key(s) Confirmation Box
XP, Windows 7
(s)
synchronized.
Section 4.7
The Align and
4.10.1
system on the target server
Novell, SCO UNIX,
manually.
To
1. On the toolbar, select
options are available from the Mouse
mode.
target server have been
is Windows XP / 2003 Server / 7 /
,
:
> Mouse Settings.
–
client
only for
operating
62 | Smart 216/232 IP
Conducting a Remote Session
Synchronizing Mouse Pointers
The Mouse Settings box appears.
For SMART 216/232 IP PS/2 devices, the default mode is Relative Mouse Position
(see Figure 56); for SMART 216/232 IP USB devices, the default mode is AbsoluteMouse Position (see Figure 57)
Figure 56 – Relative Mouse Settings
User Guide | 63
Conducting a Remote Session
Synchronizing Mouse Pointers
Figure 57 – Absolute Mouse Settings
Selecting the Mouse Mode
On the Mouse Settings page, there are three selectable modes:
Absolute Mouse Position
Apple Macintosh Mouse
Relative Mouse Position
The mouse mode that you can select depends on the type of SMART 216/232 IP
device and on the target operating system / computer:
For SMART 216/232 IP USB devices:
If the operating system on the Target is Windows ME or later, select Absolute
Mouse Position mode (see Figure 57); this is the default mode for SMART
216/232 IP USB devices.
If the operating system on the target is Windows 98 or Linux, Novell, UNIX or
SUN, select Relative Mouse Position mode.
If the target is a MAC computer, select Apple Macintosh Mouse mode.
For SMART 216/232 IP PS/2 devices: Relative Mouse Position is the only possible
mode.
64 | Smart 216/232 IP
Relative Mouse PositionMode
Selecting
Relative Mouse Position
The USBOption
onfigure settings fortheRelativeMousePositionmode
, fromthedropdownmenu,selectthetarget’soperating
r2.Follow the instructions andsetanyrelevantsliderstothesamevaluesasset
target’s Mouse Propertieswindow.
The mouse pointers aresynchronized.
The following are examplesoftheinstructionsfortwodifferenttargetoperating
systems. After performing theinstructionsfortheselectedoperatingsystem,you
to synchronizethemousepointers.
Go to theMousePropertiesontheTargetandclearthe
checkbox.
Figure
If MouseProperties
they have been returnedtotheiroriginalstate
Conducting
Synchronizing
mode enables you to configure mouse settings,set
AdvancedMouse
were ever changed for the target
checkbox
the USB option (see
Emulation).
a Remote Session
Mouse Pointers
), and advanced settings (see
To c
1. In Operating System
system.
Instructions and slide
3. Click OK.
Examples
should click OK
1. For Windows 7:
pointer precision
:
s appear.
in the
Enhance
58 – Windows 7 Mouse Properties
2. For Windows 2000:
– clear the Default
.
– even if
User Guide | 65
Conducting a Remote Session
ifyouhaveUSBtoPS2conversionbetweenSMART
216/232 IP and the target serverviaanyof
nsupported operating systems
Use this option if you are sureofthecustomaccelerationalgorithmyouareusing,or