Tripp B070-016-19-IP2 User Manual

Owner’s Manual

NetCommander® IP

Cat5 KVM Switch

Model: B070-016-19-IP2

(Series Number: AG-00C3)

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Table of Contents

Legal Notice............................3

1. Product Overview ......................3

1.1 Features and Beneﬁts ........................3

1.2 Terminology ................................4

1.3 Target Server Compatibility ....................4

1.4 Client Computer Compatibility..................4

1.5 Safety ....................................4

1.6 System Components .........................5

1.7 The NetCommander IP Unit ....................6

1.8 Rackmounting the NetCommander IP ............8

1.8.1 Standard Console KVM Switch Instructions...........8

1.8.2 2-Post Rack Console KVM Switch Instructions ........8

1.9 Connecting the System .......................8

1.10 Initial Settings (Default IP Address) ............8

2. Web Conﬁguration Interface .............12

2.1 Logging Into the Web Conﬁguration Interface......12

2.2 Web Conﬁguration Interface Layout .............13

2.3 My Targets Section ..........................14

2.4 Conﬁguration Section ........................15

2.4.1 Firmware Upgrade ............................16

2.4.2 Backup/Restore ..............................18

2.4.3 SSL Certiﬁcate ..............................19

2.4.4 Device ....................................20

2.4.5 Users .....................................21

2.4.6 Switch Conﬁguration ..........................22

2.4.7 User Targets ................................24

2.4.8 Power Devices............................... 24

2.4.9 Power Outlets ...............................26

2.4.10 Serial Ports ................................27

2.4.11 Security ..................................27

2.4.12 Authentication..............................29

2.4.13 Date & Time ...............................33

2.5 Password Section ...........................33

2.6 Events Section..............................34

3. Conducting a Remote Session............35

3.1 Starting a Remote Session ....................35

3.2 Remote Session Toolbar ......................36

3.2.1 Pin Toolbar .................................36

3.2.2 Session ...................................36

3.2.3 Video .....................................38

3.2.4 Power.....................................39

3.2.5 Keys......................................40

3.2.6 Mouse ....................................42

3.2.7 Server/Serial ................................45

3.2.8 Full Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

3.2.9 Logout ....................................45

3.3 Shared Session .............................45

3.4 Exclusive Session ...........................45

4. Local Console ........................46

4.1 Move Label (F1) .............................46

4.2 Tuning (F5) .................................46

4.3 Power Management ..........................47

4.4 (F2) Setting ................................47

5. Serial Port Pinout .....................50

6. Security Certiﬁcate Installation ..........50

7. Technical Speciﬁcations ................56

8. Video Resolution and Refresh Rates.......56

9. Warranty and Product Registration ........57

Legal Notice

This manual and the software described in it are furnished under license, and may be used or copied only in accordance with the terms of such license. The content of this manual is provided for informational use only, and is subject to change without notice. It should not in and of itself be construed as a commitment by Tripp Lite, which assumes no responsibility of liability for any errors or inaccuracies that may appear in this book.

The software that accompanies this manual is licensed for use by the Licensee only, in strict accordance with the software license agreement, which the Licensee should read carefully before commencing use of the software. Except as permitted by the license, no part of this publication may be reproduced, stored in retrieval system, or transmitted in any form or by any means, electronic, mechanical, recording, or otherwise, without the prior written permission of Tripp Lite.

1. Product Overview

1.1 Features and Beneﬁts

• Directly connect up to 16 computers/servers.

• Up to 3 users (1 local, 2 remote) can simultaneously access the KVM.

• Up to 5 users can share a single remote session.

• Multi-level account access: Administrator and User account types.

• Remote authentication support; RADIUS and LDAP/S.

• Supports both IPv4 and IPv6.

• PDU Control - Add IP PDUs as devices that can be controlled by the KVM. Assign individual ports on the KVM to a PDU port to power cycle or power off/on the computer/server connected to that port.

• BIOS level control to any server’s brand and model, regardless of the server condition and network connectivity. Covers the entire spectrum of crash scenarios.

• Compatible with Windows® and Linux® operating systems.

• Connect computer/servers up to 100 ft. (30 m) away from the KVM using inexpensive Cat5e/6* cabling and B078-101-USB2, B078-101-USB-1 and B078-101-PS2 SIUs.

• Java-based application allows control of a target server via web browser from any location over a secured IP connection.

• Features two 10/100 Mbps LAN ports, so that if one fails, the other takes over.

• Supports the highest security standards for encryption (128-bit AES and HTTPS).

• Virtual Media allows an .iso ﬁle located in a Shared folder of a SAMBA or NFS server to be mounted to a Target Server and accessed as if it were directly stored on it.

• Supports Virtual Media data transfer rates up to 12Mbps (B078-101-USB2 required). A B078-101-USB-1 can be used to provide Virtual Media support, but only at speeds up to 1Mbps.

• Event log records events that take place on the installation, such as logins, reboots, network settings changes, etc..

• Features two RJ45 serial ports for connecting serial manageable devices, such as PDUs, ﬁrewalls, and routers.

• Allows for system sent messages to SNMP server to notify of LAN failures.

• Allows for the installation of a SSL certiﬁcate to ensure secure transactions between the Web servers and browsers.

• Graphical OSD and toolbars provide convenient, user-friendly remote operation.

• Text based OSD provides convenient, user-friendly local operation.

• Supports video resolutions up to 1920 x 1080 @ 60Hz. (B070-console KVMs are limited to video resolutions up to 1366 x 768 at the local console.)

• Flash upgradeable ﬁrmware over the network.

* To ensure proper functionality, shielded Cat5e/6 cable must be used with the B078-101-USB2, and is recommended for all other SIUs for best performance.

1. Product Overview

1.2 Terminology

The following table describes terms used in this guide.

Term Deﬁnition

Target Server

Client Computer

Remote Session

RICCs/ROCs/SIUs

1.3 Target Server Compatibility

• PS/2 and USB computers/servers.

• Computer/servers with an HD15 (VGA) port.

• Computer/servers running Windows or Linux operating systems.

1.4 Client Computer Compatibility

• Pentium 4 with 2 GB memory.

• Supports Windows and Linux operating systems.

• Windows operating systems can use Internet Explorer®, Firefox®, or Chrome™ browsers.

• Linux operating systems can use Firefox or Chrome browsers.

The computer/server connected directly to the KVM, and which is accessed via the local console or by a Client Computer running a remote session.

A computer running a remote session, which is used to access computer/servers or devices connected to the KVM.

The process of remotely accessing the KVM via Client Computer, and controlling Target Servers and other connected devices.

RICC, ROC, and SIU refer to the dongles used to connect the KVM switch to a computer/server via Cat5e/6 cable. RICCs are the earliest versions of these dongles, and stand for Remote Interface Connection Cable. ROCs are the second generation of these dongles, and stand for RICC on Cable. SIUs are the current versions of these dongles, and stand for Server Interface Units. Functionally, they all serve the same purpose. The B078-101-PS2, B078-101-USB-1, and B078-101-USB2 are the SIUs that will be used with the NetCommander UP KVM Switches.

1.5 Safety

• Read all of these instructions. Save them for future reference.

• Follow all warnings and instructions marked on the device.

• Use of this equipment in life support applications where failure of this equipment can reasonably be expected to cause the failure of the life support equipment or to signiﬁcantly affect its safety or effectiveness is not recommended.

• This device is designed for IT power distribution systems with up to 230V phase-to-neutral voltage.

• Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.

• Do not use the device near water.

• Do not place the device near, or over, radiators or heat registers.

• The device cabinet is provided with slots and openings to permit adequate ventilation. To ensure reliable operation and protect against overheating, these openings must never be blocked or covered.

• The device should not be placed on a soft surface (bed, sofa, rug, etc.), as this will block its ventilation openings. Likewise, the device should not be placed in a built-in enclosure unless adequate ventilation has been provided.

• Never spill liquid of any kind on the device.

• Unplug the device from the wall outlet before cleaning. Use a damp cloth for cleaning. Do not use liquid or aerosol cleaners.

• The device should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.

• To prevent damage to your installation, ensure that all devices are properly grounded.

• The device is equipped with a 3-wire grounding type plug. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not attempt to defeat the purpose of the grounding-type plug. Always follow your local/national wiring codes.

• Position system cables and power cables carefully to ensure that nothing rests on any cable. Route the power cord and cables so that they cannot be stepped on or tripped over.

• If an extension cord is used with this device, make sure that the total ampere rating of all products used on the cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.

1. Product Overview

• To help protect your system from sudden transient increases and decreases in electrical power, it is recommended that you plug your devices into a Tripp Lite surge protector, line conditioner, or uninterruptible power supply (UPS).

• When connecting or disconnecting power to hot-pluggable power supplies, observe the following precautions:

o Install the power supply before connecting the power cable to the power supply.

o Unplug the power cable before removing the power supply.

o If the system has multiple sources of power, disconnect power from the system by unplugging all power cables from the power supplies.

o Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts, resulting in a

risk of ﬁre or electrical shock.

o Do not attempt to service the device yourself. Refer all servicing to qualiﬁed service personnel.

• If the following conditions occur, unplug the device from the wall outlet and bring it to qualiﬁed service personnel for repair:

o The power cord or plug has become damaged or frayed.

o Liquid has been spilled into the device.

o The device has been exposed to rain or water.

o The device has been dropped or the cabinet has been damaged.

o The device exhibits a distinct change in performance, indicating a need for service.

o The device does not operate normally when the operating instructions are followed.

• Adjust only those controls that are covered in the operating instructions. Improper adjustment of other controls may result in damage that will require extensive repair work by a qualiﬁed technician.

1.6 System Components

Before installing the NetCommander IP KVM, verify that you have all the components on the following list, as well as any other items required for installation.

• B070-016-19-IP2 NetCommander IP KVM.

• A B078-101-PS2, B078-101-USB-1 or B078-101-USB2 (ordered separately) for each computer/server you will be connecting.

• Cat5e/6* cable (ordered separately) for each computer/server you will be connecting, as well as for network and serial connections.

• Rackmount hardware (included).

• Power cord (included).

* To ensure proper functionality, shielded Cat5e/6 cable must be used with the B078-101-USB2, and is recommended for all other SIUs for best performance.

1. Product Overview

1.7 The NetCommander IP Unit

Console KVM Switch Front View

Upper Handle – Pull to slide the console out; push to slide the console in.

19” LCD Screen – After sliding the console out, ﬂip up the cover to access the LCD screen, keyboard and touchpad.

LCD Controls – The LCD On/Off button is located here, as well as buttons to control the position and picture settings of the LCD screen.

Keyboard

2-Button Touchpad

Rackmounting Brackets – Secure the chassis to a system rack located at each corner of the unit.

Lock LEDs – The Num Lock, Caps Lock, and Scroll Lock LEDs are located here.

1. Product Overview

Console KVM Switch Rear View

3 4 6

1 2

Power Outlet – The power cord included with the console connects to the unit here.

Reset Button – Pressing this button for 10 seconds restores the system to its factory default settings.

Serial Ports 1 and 2 – The KVM features two RJ45 serial ports for connecting serial manageable devices, such as PDUs, ﬁrewalls, and

routers (see the Serial Pinout section in this manual for the pinout information).

LAN Ports 1 and 2 – The KVM features two RJ45 LAN ports for connecting to 10/100 Mbps networks. If LAN 1 goes down, LAN 2

takes over. When LAN 1 becomes operational again, the KVM will need to be rebooted to make it the default LAN port again.

Note: Only one LAN port can be turned on at a time; they cannot both be turned on. If you don’t wish to use network redundancy, connect a single

network cable to the LAN 2 Port.

USB Port – This port currently serves no functional purpose. It is included for future functionality upgrades.

Server Ports – When connecting a computer/server, Cat5e/6* cabling connects from an available server port to a B078-101-PS2,

B078-101-USB-1 or B078-101-USB2 SIU which in turn connects to the computer/server.

* To ensure proper functionality, shielded Cat5e/6 cable must be used with the B078-101-USB2, and is recommended for all other SIUs for best performance.

1.8 Rackmounting the NetCommander IP

Follow all instructions in section 1.5 Safety before rackmounting. Make sure to write down the MAC Address and Device Number located on the bottom of the unit before rackmounting, as they will be useful when ﬁnding the IP address assigned by the DHCP server. The KVM comes with removable rackmount brackets, allowing the unit to be installed by a single person.

1.8.1 Standard Console KVM Switch Instructions

Remove the rackmount brackets from the unit and mount them to the back of the rack using user-supplied screws.

Take the Console KVM switch and gently slide it into the rack so that it inserts into the rackmount brackets you just mounted.

Mount the rackmount brackets on the front of the unit to the rack using user-supplied screws.

1 2-3

1.8.2 2-Post Rack Console KVM Switch Instructions

The B070-Series Console KVM Switches can be mounted to a 2-Post Rack using Tripp Lite’s B019-000 2-Post Rackmount Kit (sold separately). See the B019-000 Owner’s Manual for installation instructions.

1. Product Overview

1.9 Connecting the System

The ﬁgure below illustrates the NetCommander IP system overview.

1. Make sure that power to all the devices you will be connecting has been turned off.

2. Connect a Cat5e/6* cable from an available server port on the back of the KVM to an SIU (B078-101-PS2, B078-101-USB-1 or B078-

101-USB2) appropriate for the computer you are adding.

3. Connect the SIU’s connectors to the corresponding ports on the computer/server.

4. Repeat steps 2 and 3 for each computer/server you are adding.

5. Connect a Cat5e/6 cable from your network to the LAN 1 port on the back of the KVM.

6. Connect a second Cat5e/6 cable from your network into the KVM’s LAN 2 port.

7. Optional: Connect up to two serial devices to the RJ45 Serial Ports 1 and 2 on the back of the KVM switch (See the Conﬁguring Serial

Port Settings section of this manual for details on conﬁguration. See the Serial Pinout section in this manual for the pinout information).

8. Connect the included power cord between the C14 outlet on the back of the unit and a Tripp Lite Surge Protector, Power Distribution Unit

(PDU), or Uninterruptible Power Supply (UPS). There is no Power On/Off switch, so plugging in the power cord will power on the KVM.

9. Turn on the power to all of the connected devices.

* To ensure proper functionality, shielded Cat5e/6 cable must be used with the B078-101-USB2, and is recommended for all other SIUs for best performance.

1.10 Initial Settings (Default IP Address)

By default, the NetCommander IP is set to have the network’s DHCP server pull an IPv4 address. Referencing the unit’s MAC address (found on the bottom panel of the KVM), have your network administrator provide you with the IP address assigned by the DHCP server. You can also obtain the IP address by logging into the KVM’s OSD via the local console and navigating to the F2 Settings menu.

On networks that do not have a DHCP server, the KVM boots with the default static IPv4 address of 192.168.0.254.

Note: There is no default IPv6 address for the KVM switch. An IPv6 address can be automatically assigned via DHCP server, a Stateless address can be assigned, or a static address can be manually entered.

To conﬁgure an IP address for the KVM, you can use the local console OSD or the Web Conﬁguration Interface. Both methods are described in the following sections.

1. Product Overview

To set the IPv4 address via the local console OSD:

1. From the local console, press the left [Shift] key twice to open

the OSD.

2. Press the [F2] key to open the Settings menu.

3. In the Settings menu, press the [Tab] key until the DHCP ﬁeld is

highlighted. Press the [Spacebar] key to toggle the DHCP ﬁeld from Enabled to Disabled.

4. Pressing the [Tab] key to navigate to the additional ﬁelds, type

in the desired IP Address, Subnet Mask, Gateway and DNS Server Address (optional).

5. Once the IP address is satisfactory, press the [Esc] key to save

your changes. This will require that the KVM be rebooted to save the new settings.

To set the IPv6 address via the local console OSD:

1. From the local console, press the left [Shift] key twice to open the OSD.

2. Press the [F2] key to open the Settings menu, and then press the

[F2] key again to open the IPv6 Settings menu.

3. In the IPv6 Settings menu, with the Mode ﬁeld at the top of the screen

highlighted, press the [Spacebar] key to toggle between DHCP, Stateless, and Static. DHCP is selected by default, and automatically assigns an IP address via the IPv6 DHCP server. Stateless is an option for networks with a compliant router that performs Stateless IPv6 conﬁguration. Static allows you to manually assign an IP address.

4. Pressing the [Tab] key to navigate to the additional ﬁelds, type in the

desired IP Address, Gateway, and DNS Server Address (optional).

Note: DNS IP should be set to 0.0.0.0 to indicate no DNS.

5. Once the IP address is satisfactory, press the [Esc] key twice to exit

and save your changes. This will require that the KVM be rebooted to save the new settings.

To set the IP address via the Web Conﬁguration Interface:

Note:

• Before logging on the ﬁrst time, verify that you have the latest Java installed on your computer (Java 1.6 or higher is required). If not, you can download and install Java from http://www.java.com/en/download/index.jsp.

• Only SSL connections are allowed, so you must start the IP address with HTTPS, not HTTP.

1. Open your web browser (see section 1.4 Client Computer Compatibility for browser support) and enter the IP address of the KVM.

2. When logging into the KVM from your web browser, a Security Alert message appears to inform you that the device’s certiﬁcate is not

trusted, and asks if you want to proceed. You have two options:

• If you are working on a computer other than your own, accept the certiﬁcate for just this session by clicking to proceed.

• If you are working at your own computer, install the certiﬁcate. Reference the instructions in section 6. Security Certiﬁcate Installation.

1. Product Overview

3. Upon installing the certiﬁcate or accepting the unrecognized certiﬁcate for the current session, the initial web page appears, and the

Java application is launched. Before the installation completes, a security warning may appear stating that the connection to this website is untrustworthy. This is a security issue similar to one you get from your web browser. You can choose to continue anyway, or install the certiﬁcate in the Java control panel. Refer to section 6. Security Certiﬁcate Installation for further instructions.

4. After the Java application is launched, the login page appears. If the login page does not appear on its own, click the Log On button in

the center of the web page to bring it up. If clicking on the Log On button does not bring up the login page, add /targets.jnlp to the end of your IP address.

5. Enter in your username and password, and press Enter. If this is the ﬁrst time you are accessing the KVM, enter in the default

username (admin) and password (access). The My Targets page of the Web Conﬁguration Interface opens, showing the state of your unit, and displaying all your available Target Servers.

6. Click on the Conﬁguration icon at the top of the screen to pull up the KVM’s Conﬁguration screen. It opens with the Device tab

displayed.

1. Product Overview

7. There are two LAN sections in the Device tab, one for IPv4 and one for IPv6. For IPv4, you have the options of automatically assigning an address via DHCP server (default) and manually assigning an address. For IPv6, you have the options of automatically assigning an address via DHCP server (default), automatically assigning a stateless address, manually assigning an address, or disabling IPv6 altogether. Make the desired selections, depending on how you wish the IP address to be assigned.

8. Populate the ﬁelds in the IPv4 or IPv6 sections with the desired network information.

9. Click the Save icon in the toolbar above the Conﬁguration menu tabs to save the network settings. Upon clicking Save, you will be prompted to reboot the KVM to ﬁnish the implementation of the new Device settings. Click Yes to proceed.

2. Web Conﬁguration Interface

The NetCommander IP can be accessed in two ways: locally via the local console OSD, or remotely via the Web Conﬁguration Interface. This section of the manual details the Web Conﬁguration Interface, which can be used to access the computer/servers and other devices connected to the KVM, as well as to conﬁgure the KVM’s settings and accounts.

2.1 Logging Into the Web Conﬁguration Interface

Note:

• Only SSL connections are allowed, so you must start the IP address with HTTPS, not HTTP.

1. Open your web browser (see section 1.4 Client Computer Compatibility for browser support) and enter the IP address of the KVM.

2. When logging into the KVM from your web browser, a Security Alert message appears to inform you that the device’s certiﬁcate is not

trusted, and asks if you want to proceed. You have two options:

• If you are working on a computer other than your own, accept the certiﬁcate for just this session by clicking to proceed.

• If you are working at your own computer, install the certiﬁcate. Reference the instructions in section 6. Security Certiﬁcate Installation.

3. Upon installing the certiﬁcate or accepting the unrecognized certiﬁcate for the current session, the Java application begins to install.

Before the installation completes, a security warning may appear stating that the connection to this website is untrustworthy. This is a security issue similar to one you get from your web browser. You can choose to continue anyway, or install the certiﬁcate in the Java control panel. Refer to section 6. Security Certiﬁcate Installation for further instructions.

4. After installation has completed, the login page appears. If the login page does not appear on its own, click the Log On button in the

center of the web page to bring it up. If clicking on the Log On button does not bring up the login page, add /targets.jnlp to the end of your IP address.

2. Web Conﬁguration Interface

5. Enter in your username and password and press Enter. If this is the ﬁrst time you are accessing the KVM, enter in the default username

(admin) and password (access). The My Targets page of the Web Conﬁguration Interface opens, showing the state of your unit, and

displaying all your available Target Servers.

2.2 Web Conﬁguration Interface Layout

The Web Conﬁguration Interface contains the following elements:

Element Description

Header Bar

Menu Bar

The Header Bar is at the very top of the screen and displays the following:

XA general Window Icon, which you can double-click on to close the Web Conﬁguration Interface screen, or

click once on to open a menu with options for restoring, moving, sizing, minimizing, maximizing, or closing the screen.

The product description and IP address are displayed to the right of the general Window Icon.

The right-hand side includes the standard browser buttons for minimizing, maximizing, and closing the screen.

The Menu Bar is directly below the Header Bar, and includes icons that allow you to navigate between the various sections of the Web Conﬁguration Interface, as well as to display Web Conﬁguration Interface screens in a Cascaded format, Log Out, and display information about the KVM.

The My Targets icon brings you to the page that displays the Target Servers and Serial Devices that you can access.

The Conﬁguration icon brings you to the page that allows you to conﬁgure the KVM’s settings and account access.

The Password icon brings you to a page that allows the logged in account to change their password.

Toolbar

Data Pane

The Events icon brings you to the page where all of the events that take place on the installation are logged.

The Cascade icon displays the sections of the Web Conﬁguration Interface as cascaded pages.

The Maximize icon takes the Web Conﬁguration Interface out of Cascade mode, displaying it as a maximized screen.

The Log Out icon closes the Web Conﬁguration Interface screen and pulls up the Login Screen.

The About icon pulls up a screen that gives you the GUI Client Version and Firmware Version of the KVM.

The Toolbar displays icons that allow you to perform actions available to the section selected via the Menu Bar

The Data Pane displays information that corresponds to the Menu Bar section that you selected.

2. Web Conﬁguration Interface

2.3 My Targets Section

The My Targets section of the Web Conﬁguration Interface is the ﬁrst page that is displayed upon logging into the KVM remotely. This section is where users remotely access the connected computers/servers and serial devices. When accessing the My Targets section, only the connected computers/servers and devices that the logged-in account has access to are displayed in the Data Pane. For administrators, a graphic of the KVM’s back panel is displayed in between the Toolbar and Data Pane. The features of this page are described in the following section.

The following table describes the icons found in the My Targets section Toolbar.

Icon Description

In the My Targets section, clicking the Reload icon refreshes the page to display the most current information.

Clicking the Power icon brings up a dropdown menu of power management actions you can perform on the selected port.

Note: In order to perform power management actions on a port, it must be conﬁgured to match a power outlet of a power device that has been added to the KVM. (See the Power Device and Power Outlets sections of this manual for details)

Cycle – Choose the Cycle option to perform a power cycle on the computer/server connected to the selected port.

Up –Choose the Up option to turn the power to the computer/server connected to the selected port on.

Down – Choose the Down option to turn the power to the computer/server connected to the selected port off.

The Disconnect icon allows Administrator accounts to disconnect users from a server port. If a server port is being accessed by another account, highlighting the port and clicking the Disconnect icon terminates the remote session, making the Target Server available for access.

Clicking on the Display icon initiates a remote session, with the selected port displayed. (See section 3. Conducting a Remote Session for details on managing a remote session)

For administrators, a graphic of the KVM’s back panel is displayed in between the Toolbar and Data Pane. The features of this graphic are described below.

• Power Outlet – A Green power outlet indicates that it is working. A Red power outlet indicates that it is not working properly. A Black power outlet indicates that it is not connected.

• Serial 1 and 2 Ports – An Orange serial port indicates that a serial device is connected and currently being accessed by another account. A Black serial port indicates one of three things; a device is connected and available for use, a device is connected but is not functioning properly, or a device is not connected.

• LAN 1 and 2 Ports – A Green LAN port indicates that it is the active LAN port. The other LAN port will be Black. Only one LAN can be operational at a time. When a LAN redundancy event occurs, and LAN 2 takes over for LAN 1, the LAN 1 port will be red and LAN 2 port will be green.

• Target Servers – The Target Server ports will illuminate different colors to indicate their status. The different statuses are discussed in detail in the chart on the following page. A Blue port indicates that the Target Server is Available; a Green port indicates that a Remote Session or Local Exclusive Session is taking place on the Target Server; an Orange port indicates a Remote Exclusive Session; a Reddish Brown port indicates a Blocked server status; a Black port indicates an Off server status; a Red port indicates a No Communication with Device server status.

• , - The arrow icons to the lower-left of the back panel graphic allow the logged in account to hide or unhide it. Clicking the arrow will hide the rear panel graphic; clicking the arrow will unhide it.

2. Web Conﬁguration Interface

The following table describes the columns found in the My Targets section Data Pane.

Server Name

Server Status

User

SIU (Server Interface Unit)

The Server Name column displays all of the Target Servers and Serial devices that are accessible to the logged in account. The Server Name for each port can be changed in the Conﬁguration section of the Web Conﬁguration Interface (see section 2.4.6 Switch Conﬁguration for details). Double-click on a Target Server to initiate a remote session (See section 3. Conducting a Remote Session for details on managing a remote session).

The Server Status column shows the status of the Target Server connected to the corresponding port: Available, Off, Blocked, Local Exclusive Session, Remote Exclusive Session, Remote Session, or No Communications with Device.

• Available – Indicates that a computer is connected to the corresponding port, and is available for use. This server

status is indicated by a Blue port in the graphic of the KVM’s back panel.

• Off – Indicates that a computer/server is not connected to the corresponding port. This server status is indicated by

a Black port in the graphic of the KVM’s back panel.

• Blocked – Indicates that the maximum number of simultaneous users have logged onto the KVM and are accessing

connected computers. In this situation, the status of all Target Servers is Blocked, except those that are being accessed by other accounts. For those ports that are being accessed by other accounts, the status will appear as either Remote Session or Remote Exclusive Session. (see sections 3.3 Shared Session and 3.4 Exclusive Session for details) Target Servers that are Blocked cannot be accessed. A Blocked server status is indicated by a Reddish Brown port in the graphic of the KVM’s back panel.

• Local Exclusive Session – Indicates that the corresponding port is currently being accessed by a local account.

This server status is indicated by a Green port in the graphic of the KVM’s back panel.

• Remote Exclusive Session – Indicates that an account is currently accessing the corresponding port in exclusive

mode, preventing anyone else from connecting to it. This server status is indicated by an Orange port in the graphic of the KVM’s back panel.

• Remote Session – Indicates that an account is currently accessing the corresponding port in share mode, which allows

up to 5 users to access a port at the same time. (see sections 3.3 Shared Session and 3.4 Exclusive Session for details) This server status is indicated by a Green port in the graphic of the KVM’s back panel.

• No Communications with Device – Indicates that a computer/server is connected to the corresponding port, but

is not communicating with the KVM and is therefore inaccessible. This server status is indicated by a Red port in the graphic of the KVM’s back panel.

The User column displays the account that is currently accessing the corresponding port.

There is an untitled column to the right of the User column. This column will contain a colored icon that indicates which type of SIU is connected. Green indicates that a B078-101-USB2 is connected; Light Blue indicates that a B078-101USB-1 is connected; Orange indicates that a 0SU51078, 0SU51079, B078-101-PS2, or B078-101-USB is connected.

This column includes a description of the connected SIU. The B078-101-USB2 is described as a FVM SIU, the B078101-USB-1 as a VM SIU, and the 0SU51078, 0SU51079, B078-101-PS2, and B078-101-USB as a SIU.

2.4 Conﬁguration Section

The Conﬁguration section of the Web Conﬁguration Interface is where administrator accounts can conﬁgure the KVM’s settings and account access. When accessing the Conﬁguration section, there are a number of sub-sections displayed as notebook tabs. Clicking on a tab will display the settings for that sub-section. The features of the Conﬁguration section are described in the following pages.

The following table describes the functionality of the Web conﬁguration toolbar buttons.

Icon Description

Click the Save icon after making any changes in the Conﬁguration section. This saves your changes.

In the Conﬁguration section, clicking the Reload icon will return a page to the most recently saved settings. For example, if you enter incorrect information into a ﬁeld and want to go back to the previous value, but can’t remember what the previous value of the ﬁeld was, clicking the Reload icon will bring it back.

Click the Device Reboot icon to reboot the KVM.

Click the Device Upgrade to perform a ﬁrmware upgrade on the KVM (See section 2.4.1 Firmware Upgrade for details).

Click the SIU Upgrade icon to perform a ﬁrmware upgrade on the SIUs in the installation (See section 2.4.1 Firmware Upgrade for details).

2. Web Conﬁguration Interface

Clicking on the Factory Restore icon will restore the KVM’s default settings, resetting all information that had been changed. The affected settings include network information, servers, switches, users, and passwords. You will be given the option of preserving the network settings when performing a Factory Restore. Clicking on the Backup/Restore icon allows an administrator to backup or restore the KVM’s settings (See section 2.4.2 Backup/Restore for details). Clicking on the SSL Certiﬁcate icon allows an administrator to install an SSL certiﬁcate (See section 2.4.3 SSL Certiﬁcate for details).

2.4.1 Firmware Upgrade

To perform a ﬁrmware upgrade, follow these steps:

Note: Depending on the type of ﬁrmware upgrade, the following settings may be erased: User settings, KVM switch settings, mouse and video adjustments, and RS232 settings. The network settings remain intact. For more information, refer to the ﬁrmware release notes.

1. Download the ﬁrmware upgrade ﬁle from www.tripplite.com/support.

2. Save the ﬁrmware upgrade ﬁle on the Client Computer.

3. Login to the Web Conﬁguration Interface and navigate to the Conﬁguration section. In the Conﬁguration section’s toolbar, click on the

icon. The Device Firmware Upgrade page appears, displaying the current ﬁrmware version installed on the KVM.

4. In the Version to upgrade with ﬁeld, browse to and select the ﬁrmware upgrade ﬁle that you just downloaded from the Tripp Lite website.

5. Verify that the ﬁrmware upgrade ﬁle is a newer version than what is currently installed on the KVM.

6. Click the Start Upgrade button to begin the ﬁrmware upgrade. A progress bar will display the progress of the upgrade. An upgrade can

take several minutes.

7. When the upgrade completes, click the OK button on the prompt that appears to close out of the Web Conﬁguration Interface and

reboot the KVM. You will be taken back to the login page.

8. Click the Log On button to log back into the Web Conﬁguration Interface.

2. Web Conﬁguration Interface

In addition to the KVM ﬁrmware, you can upgrade the SIU ﬁrmware to take advantage of new features.

1. Download the ﬁrmware upgrade ﬁle from www.tripplite.com/support.

2. Save the ﬁrmware upgrade ﬁle on the Client Computer.

3. Login to the Web Conﬁguration Interface and navigate to the Conﬁguration section. In the Conﬁguration section’s toolbar, click on the

icon. The SIU Upgrade page appears.

4. Select the checkboxes of the Target Servers ports that are connected to the SIU(s) that you want to upgrade. Click the Select All button

to select all ports at the same time.

5. Click the Show Versions button to display the current hardware and ﬁrmware versions of the SIUs connected to the selected ports.

6. In Upgrade File ﬁeld, browse to and select the ﬁrmware upgrade ﬁle that you just downloaded from the Tripp Lite website.

7. Verify that the ﬁrmware upgrade ﬁle is a newer version than what is currently installed on the SIU(s).

8. Click the Start Upgrade button to begin the ﬁrmware upgrade.

9. A prompt appears when the upgrade is complete, and asks if you want to show the new ﬁrmware versions of the SIUs.

Note: A reboot of the KVM is not necessary when upgrading the SIU ﬁrmware.

2. Web Conﬁguration Interface

2.4.2 Backup/Restore

Using the Backup/Restore function in the Conﬁguration sections toolbar, you can back up all conﬁguration data and restore it at a later date.

To back up data:

1. In the toolbar, click on the

2. In the Backup to ﬁle ﬁeld, click the Browse button to open up the Enter ﬁle name to backup to screen.

icon. The Backup/Restore Data page appears.

3. Navigate to the location on your computer where you want to save the backup ﬁle, and then give it an appropriate ﬁle name and click

the Open button. Backup ﬁles are saved in the .64b format.

4. The Backup/Restore Data screen reappears with the newly saved location and ﬁle name populating the Backup to ﬁle ﬁeld. Click on the

Backup button.

5. Upon completion of the backup, click the Close button to close the Backup/Restore Data screen.

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Tripp B070-016-19-IP2 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual