TriPollar STOP V User Manual

FACIAL

RENEWAL AND REJUVENATION

USER MANUAL

ENGLISH

1

ENGLISH

Congratulations on purchasing your TriPollar STOP V device!

You have taken the first step toward flawless beautiful skin!
This user manual describes the TriPollar S TOP V produc t and how to use it.

TABLE OF CONTENTS

INTRO DUCI NG TRI POLL AR STOP V 8

• OVERVIEW

• THE TRIPOLLAR STO P V KIT

USING T RIPO LLA R STOP V 11

• THE TRIPOLLAR STO P V DEVI CE

• BEFORE YOU BEGIN

• TREATI NG YOUR SK IN

• RECOMMENDED TREATMENT GUIDELINES

TROUBLESHOOTING 22

CUSTOM ER SUPPORT 22

TECHN ICAL SPECIFICATI ONS 23

APPENDIX 24

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IMPORTANT NOTICE

© Pollogen Ltd. All rights reserved.
Design and technical specifications are subject to change without prior notice.
Manufactured by Pollogen Ltd.
Patented technology.
The names Pollogen, TriPollar and STOP are registered trademarks of
Pollogen Ltd.

All intellectual property rights in this publication are owned by Pollogen
Ltd. and protec ted by applicable copyright laws and international treaty
provisions. Pollogen Ltd. retains all rights not expressly granted. No part
of this publication may be reproduced in any form whatsoever or used to
make any derivative work without prior written approval by Pollogen Ltd.

All other trademarks are the property of their respective owners. Other
company and brand products and service names are trademarks or registered
trademarks of their respective holders.

SAFETY

Important: Be sure to read the entire user manual prior to using the product.
Always adhere to all warnings and cautions. Be sure to follow all safet y
precautions below when using the TriPollar STOP V product.
To learn more about TriPollar technology, visit our website at w ww.stop -age.com.

WARNINGS AND CAUTIONS

TriPollar STOP V is an electrical device that must be used properly.
To reduce the risk of injury, adhere to all warnings and cautions below:

• Do not touch the device should it fall into water. Unplug the device
immediately with dry hands.

• Do not place or store the device near any source of water, such as a sink
or bathtub.

• Do not submerge the device under water.

• W hen plugged in, do not leave the device unattended.

• Before use, ensure that the system and its power supply do not show
any visible damage. Do not operate if the electric cord is damaged or
if the system is disassembled.

• Only use the device with the electric cord and power supply provided.

• Keep the device out of the reach of children.

• Be sure that your hands are completely dry when operating the device.

• Turn the device OFF and then unplug the power supply from the elec trical
outlet after use or before cleaning and maintenance.

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5

• Use STOP Preparation Gel during treatment according to its instructions
for use.

SAFETY INSTRUCTIONS

• Only use this device for its intended purpose, as described in this manual.

• Do not use the device over eyelids, closed eyes, thyroid area, lips, ears,
breasts or genital areas.

• The sensation while using the device should be warm and pleasant. If
you experience discomfort, discontinue use immediately.

Failure to follow the instructions in this manual may cause damage or
burns to your skin.

DO NOT USE THE DEV ICE IF A NY OF THE FOLLOW ING APPLY TO YOU:

• Are under 18 years of age.

• Have a pacemaker or internal defibrillator.

• Have metal implants in the treatment area, such as gold threads. This
does not apply to dental fillings or implants, which present no problem.

• Currently have cancer or a history of cancer, especially skin cancer or
premalignant moles.

• Have severe concurrent conditions, such as cardiac disorders.

• Are pregnant or nursing.

• Have an impaired immune system due to immunosuppressive diseases
such as AIDS, or are using immunosuppressive medications.

• Have any disease that is stimulated by heat, such as recurrent Herpes
Simplex (within the treatment area).

• Have any active skin condition within the treatment area, such as sores,
psoriasis, eczema or a rash.

• Have a history of keloid scarring, abnormal wound healing or fragile skin.

• Have had any surgical procedure, laser resurfacing or deep chemical
peeling in the treatment area within the past three months or are still
undergoing a healing process.

• Have permanent fillers within the treatment area.
If you have temporary dermal fillers within the treatment area, consult your
physician before using the device.

• Have had Botox administered in the treatment area within the past three
months.

• Have suspicious lesions within the treatment area.

• Currently use medications, herbal preparations, vitamins or food supplements
that may cause fragile or dr y skin.

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POSSIBLE SIDE EFFECTS

The following side effects are rare. However, should they occur, they are
usually temporary. If any of the following conditions appear and last more
than 24 hours, consult your physician:

• Pain

• Damag e to natural skin texture (crusting, blistering, burns, fragile skin, bruising)

• Mild headache

For other aesthetic procedures or should you have any uncertainty regarding
potential side effects, consult your physician before using the device.

INTRODUCING TRIPOLLAR STOP V

This chapter introduces the TriPollar STOP V product and describes its
components.

OVERVIE W

TriPollar STOP V is a safe, effec tive and easy-to-use skin renewal device
that delivers professional level aesthetic results in the comfort of your
own home. The TriPollar STOP V device produces genuine, noticeable,
immediate and long-lasting results. The revolutionary TriPollar STOP V
combines t wo effec tive technologies – TriPollar Radio Frequency (R F) and
Dynamic Muscle Activation (DMA) that work simultaneously to deliver
non-invasive collagen remodeling and muscle activity, as well as skin
tightening and treatment of wrinkles.

Powered by Pollogen’s revolutionar y, patented TriPollar technology,
TriPollar STOP V delivers RF energy into the dermis skin layer. TriPollar
energy stimulates dermal activity to increase and accelerate the natural
production of collagen, the protein responsible for the skin’s supple texture.
Increased collagen levels in the skin result in tighter, more-supple skin.

DMA targets the SMAS (muscle) layer, toning and lifting it by stimulating
gentle muscle contractions inducing a face lift effect. The combination
of RF and DMA has a synergistic effect on the skin, improving the
appearance of the skin.

The TriPollar STOP V system is intended for non-invasive skin renewal at
home, specifically indicated for skin tightening and treatment of wrinkles.
When the TriPollar STOP V device is used properly in accordance with the
recommended treatment protocol, it effectively postpones the signs of aging.

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THE TRIPOLLAR STOP V KIT

The TriPollar STOP V kit contains the following components:

1. TRIPO LLAR S TOP V KIT ( FIG.1)

FIG.1

2. TRIPOLL AR STOP V D EVICE ( FIG.2)

3. TRIPOLL AR STOP V P OWER SUP PLY AND ELEC TRIC CORD ( FIG.3)

4. TRIPOLL AR STOP V ELECTRI CAL OU TLET A DAPTER S (FIG.4)

5. STOP PREPARATION GEL (FI G.5)

After the co ntainer ha s been ope ned, the gel c an be used fo r up to 12 months.

Important: It is recommended to p erform a patch test 24 hour s prior to ini tial

use. See page 15 for details.

6. TRIPOLL AR STOP V USER MANUAL AND WARRAN TY PO LICY (F IG.6)

Preparation

FIG.5

FIG.2

FIG.3 FIG.6

FIG.4

Gel

User Manual/
International

Warranty

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USING TRIPOLLAR STOP V

This chapte r describ es the TriPoll ar STOP V dev ice and how to us e it.

THE TRIPOLLAR STOP V DEV ICE

The TriPollar STOP V device is used to increase and accelerate collagen
production for skin renewal.
TriPollar STOP V focuses heat deep within the dermis. The TriPollar
STOP V’s DMA technology targets the SMA S layer, as shown below.

1. TRIPO LLAR S TOP V TRE ATMENT HEAD

2. EPIDERMIS

3. DERMIS

4. TRIPOLL AR STOP V P OWER IS FOCUSED

DEEP WIT HIN TH E DERMIS

5. HYPODERMIS

6. SMAS (MUSCLE)

FIG.7

The components comprising the TriPollar STOP V device:

1. DEVICE BODY

2. TREATMENT HEAD

3. ELECTR ODE

4. TEMPERATURE SENSOR

5. POWER SUPPLY CONNECTION

6. GREEN/BLU E INDI CATOR LIGH T

7. ORANGE INDICATOR LIGHT

8. ON/OFF BUTTON

9. LOW RF

10. HIG H RF

11. LOW R F AND LOW D MA

12. HIGH RF A ND HIG H DMA

13. PROTECTIV E COVER

3.

4.

2.

6.

1.

9. 10.

12.11. 13.

12

FIG.8

5.

8.

7.

13

The indicator lights on the TriPollar STOP V device works as follows:

GREEN LIGHT S INDI CATE RF MODE

• A single green light means that the device is ON and is op erating in low­level RF mo de.

• Two green lights mean that the device is op erating in high-level RF mode.

BLUE LIGHTS I NDIC ATE RF + DMA MODE

• A single blue light means that the device is op erating in low-level RF mode
and low-level DMA mode.

• Two blue lights mean that the device is operating in high-level RF mode
and high-level DMA mode.

Each press of the Power button changes the mode and power level.

3. 4.

1.2.

5. 6.

FIG. 9

1. ON/OFF BUTTON

2. GREEN/BLU E INDI CATOR LIG HT

3. LOW RF

4. HIGH RF

5. LOW RF AND LOW DMA

6. HIGH RF AND HI GH DMA

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BEFORE YOU BEGI N

Before using the TriPollar STOP V device, do the following:

1.

Open the box containing the device, and remove the d evice and it s power supply.

2. Inser t the adapter onto the electrical posts (Fig.10).

3. Twist the adapter clockwise to secure it (Fig.11).

4. Conne ct the power supply to the device (Fig.12).

5. Plug the power supply into an electrical outlet (Fig.13).

6. Remove the STOP Preparation Gel from its box.

Important: Before using the device for the first time, it is recommended
to perform a patch test 24 hours prior to initial use. To do so, apply a
small amount of STOP Preparation Gel to the inner arm and treat the
area with the TriPollar STOP V device. Ensure that the skin does not have
a negative reaction to the gel or treatment.

7. Remove the protective cover from the device.

FIG.11FIG.10

TREATING YOUR SKIN

To treat your skin using the TriPollar S TOP V device:

1. Cleanse and dr y the treatment area.

Apply a ver y thin, even layer of STOP Preparation Gel over the entire

2.
treatment area (face and/or neck). This gel must be used during the
entire treatment session. Your skin may feel a warm sensation when
the gel is applied.

3. Turn the device ON by pressing the Power button (Fig.14).
Make sure that the green indicator light turns ON.
Tip: A long press of the Power button turns the device OFF.

Select the RF power setting (Low/High) that is most comfortable for you.

4.

Important: During your first treatment session, we recommend that you
use the Low power setting and then adjust the power level according
to your skin’s tolerance for subsequent treatments.

FIG.12 FIG.13 FIG.14

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5. Divide the entire treatment area into two main sections - one for each
side of your face and/or neck (right side and left side). Typically, you treat
one side of your face/neck entirely before treating the other side. Divide
each side into several working sections that are approximately twice the
size of the device head. In general, you first treat one working section
and then move to an adjacent section. You repeat this general technique
and movement until you have treated one entire side of your face /neck.
Then, you use the same technique to treat the other side of your face
and neck (Fig.15).

6.

Place the device on your skin, ensuring that all four elec trodes are touching
the skin. For best results, all four electrodes must be in full contact with
the skin at all times during treatment.

7. Start moving the device in very slow circular motions or small figure
eights, slowly heating your skin (Fig.16). The orange indicator light will
turn ON when the skin is heated to the optimal temperature. In addition,
a beep will sound to indicate that the optimal treatment temperature
has been reached.
Important: Be sure to keep the device constantly moving on your skin.
Do not leave the device on one place for long without movement, as
skin overheating may occur. Be sure to constantly move the device slowly
over the skin to ensure proper heating of the treated area. Moving the
device too fast will not achieve the intended effect.

8.

Once the orange light turns ON and a beep sounds, continue moving the
device within one working section using the same slow circular motions for
a few moments and then move to an adjacent working sec tion. The new
working section now includes the heated section and the new sec tion,
thus enlarging the area. You may want to start your treatment by treating
the section at the jaw line, and then moving to the nasal area and so on,
moving from the bottom to the top of your face (Fig.17).

The device’s automatic temperature-optimization mechanism protects the
skin from overheating. After the skin has reached the maximal treatment
temperature, the green indicator light goes OFF and the orange indicator
light goes O N to indicate that the energy source has been automatically
shut down. The device automatically turns itself back ON when the skin
temperature drops below the optimal temperature or when you move the
device to an adjacent treatment area where the skin temperature is lower.
As you move from one section to another, the orange indicator light
turns OFF if the temperature of the skin in an area is not warm enough.
This is normal. Therefore, as you work within one working section and
move back to the previous section, you maintain the heat in that area
too. In this way, as you move back and forth between working sections,
you are able maintain the heat in both sections for as long as possible.

WORKING
SECTIONS

TREATMENT

AREA

FIG.16 FIG.17FIG.15

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For effective treatment, the goal is to maintain the optimal temperature
for several seconds before moving to the next treatment section. This
means that the orange indicator light should be illuminated as much as
possible when treating an area.
Important: The orange indicator light turns ON and OFF, depending on
the temperature of the skin in the current area of treatment. The orange
light is ON when the temperature of the skin in that area is suf ficiently
heated and is O FF when it is not. In addition, a beep sounds whenever
the orange indicator light turns ON.

For optimal treatment, it is recommended to begin the treatment using
the Low power setting in RF mo de and to follow the guidelines below:

• If the orange indicator light and sound indicators do not appear within
5 minutes, or if you do not feel any heating, tr y moving the device as
slowly as possible without stopping the motion. Slow, circular, constant
movements are more effective than rapid movements. The slower the
movement, the faster the treatment area heats internally.

•

If the orange indicator light and sound indicators still do not appear after
3-5 minutes, select a higher power level. If the indicators still do not
appear after increasing to the High power setting, try moving the device
more slowly, without stopping the motion.

• If the orange indicator light and sound indicators turn ON immediately
or if you feel excessive heat, selec t a lower power level.

9. Repeat this technique one working sec tion at a time until the entire
treatment area has been heated.

10. For best results, after treating all working sections on one side of your

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face/neck, go over the entire treatment area in large sweeping circles for
few minutes to rewarm the entire area, without waiting for the orange
indicator light to illuminate. This action maintains the optimal temperature
and achieves uniform heat across the entire treatment area. This completes
the treatment session for one side of your face and neck.

11. Repeat steps 4-10 for the other side of your face and neck.

12. Switch to RF + DMA mode. We recommend starting at the Low power level.
Important: We recommend that you only use RF + DMA mode on the
jaw line. This mode is not recommended on other facial areas.

13. Start moving the device using a ver y slow linear motions along the jaw line.

14.

To ensure optimal results, use the device for 5 minutes on each treatment
side of the jaw for a total of 10 minutes. After the entire treatment area
has been treated, the treatment session is complete. As a natural result
of the treatment, the skin may show some redness (erythema) and minor
skin swelling (edema) in the treatment area. Both should disappear af ter
a short time.

15. Press the Power but ton for two seconds to turn the device O FF.

16. Unplug the power supply from the electrical outlet.

17. Gently remove the STOP Preparation Gel from your skin and wash your
face. You can apply a moisturizer if you like.

18.

Clean the electrodes of the device with a damp cloth or paper towel and
cover the device tip with its protective cover.

Warning: Do not submerge the TriPollar STOP V device under water.

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RECOMMENDED TREATMENT GUIDELINES

The following treatment guidelines are recommended for using the
TriPollar STOP V device:

•

Treating the entire face with RF takes approximately 20 minutes. For shor ter
treatment times, focus on selected areas of concern. Treatment times differ
for each person.

• Treating the face with DMA takes approximately 10 minutes.

• For optimal results, use the TriPollar STOP V device 2-3 times a week for a
period of 6 -8 weeks.

• Make sure that you allow at least one day in bet ween treatments on the
same treatment area.

• To maintain long-term result s after finishing the full course of treatments,
we recommend that you use your TriPollar STOP V device 2- 4 times a month
or as needed.

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TROUBLESHOOTING

This chapter describ es how to troubleshoot problems that may arise when using
the TriPollar STOP V device.

If your TriPollar STOP V d evice is not working, take the following steps
before contacting the service center:

• Ensure that you have removed the device’s protective cover.

• Make sure that the electric cord is securely connected to the device and the
Power supply adapter is firmly connected.

• Press the Power button and verif y that the green indicator light illuminates.

• Ensure that you applied the S TOP Preparation Gel according to instructions
described in this manual. The TriPollar STOP V device does not work properly
when the preparation gel is not applied.

CUSTOMER SUPPORT

This chapter provides customer support contact information for the TriPollar
STOP V device.

For ser vice, refer to the store where you purchased the TriPollar S TOP V device
or visit our website at www.stop-age.com. When contacting a lo cal ser vice
center, have the device serial number ready. The serial number is located on
the top panel of the device. Customer satisfaction is our top priority. To help us
provide you with the best support possible, please send us your comments and
suggestions. Contact information is provided on the back cover of this manual,
or you can contact us via our website (see above).

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TECHNICAL SPECIFICATIONS

This chapter presents the specifications for the TriPollar STOP V system.

TABLE 1

Technical Specifications

Weight: 85gr
Physical Dimensions: H=146mm L=50mm W=40mm
TriPollar RF Frequency: 1MHz

TABLE 2

Operating conditions

Temperature: +5°C to +30°C
Humidity: 20RH to 80RH
Rating: AC 100Vac to 240Vac 0.6 A 50/60Hz
DC 8V 1.5A

TABLE 3

Transport and Storage

Temperature: 0°C to 40 °C
Humidity: 10RH to 90RH

TABLE 4

Electrical Safety

The power supply is classified as Class ll double insulation

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HAZARDOUS MATERIALS DECLARATION

This appendix provides the hazardous materials declaration for the TriPollar
STOP V device.

Restriction of Hazardous Substance Material Declaration

TABLE 5 - IS IN ACCORDANCE WITH THE PROVISIONS OF SJ/T 11364.

Part Name

DIODE

MOSFET

UK AC PIN

EU AC PIN

OTHER

LEGEND

X

Indicates that the named hazardous substance contained in at least one of

PB HG CD CR

X • • • • •

X • • • • •

X • • • • •

X • • • • •

• • • • • •

the homogeneous materials used for this component may be above the limit
requirement of GB/ T 26572. The restricted materials are used in accordance
with manufacturing needs. Use of such materials has no impact on the device’s
safety and no harmful effect on device users. This declaration is included

to remind device users that the device must be disposed of reasonably
and in accordance with the environmental policy of your locale.

•

Indicates that the named hazardous substance contained in all of the
homogeneous materials for this component is below the limit requirement
of GB/ T 26572.

Hazardous Substances

6+

PBB PBDE

POLLOGEN LTD.
6 KAUFMAN ST.
GIBOR H OUSE P.O.BOX 50320
TEL AVIV, ISR AEL 6801298
TEL : [phone]
FAX: [phone]
EMAIL: [e-mail]

© POLLOGEN LTD., ALL RI GHTS RESERVED. 14700200 EU / REV 3
DESIGN AND TECHNICAL SPECIFICATION ARE SUBJECT TO CHANGE WITHO UT PRI OR
NOTI CE.
MANU FACTURED AND DIS TRIBUTED BY PO LLOGEN LTD.
PATENTED ISR AELI TECHNOLOGY, MADE IN VI ETNA M.
THE NAME STOP IS T RADEMARK OF P OLLOGEN LTD.
THE NAMES POL LOGEN AN D TRIP OLLAR ARE REG ISTERED TRADEMARK S OF
POLLOGEN LTD.
FOR MORE INFORMATION, PLEASE VISIT: WWW.STOP-AGE.COM

O BELIS S. A.
53 BLVD. GÉNÉR AL WAHIS
B-1030 BRUSSELS, BELGIUM
TEL: [phone]
FAX: [phone]
EMAIL: [e-mail]