Trilithic Directtv AIM 2 User Manual
innovative technology to keep you a step ahead
Copyright © 2017 Trilithic, Inc. All Rights Reserved - 122117-REV1
Specications are subject to change without notice. Please contact your sales representative for further information.
Advanced Installation Meter 2
Operation Manual
Putting Innovation Within Reach
Product innovation at Trilithic has always been characterized by one thing: it’s practical. It
makes life easier for customers. It’s the natural result of listening to them. That philosophy
has been the driving force behind the company’s growth from its beginnings as a two-man
engineering team in 1986 to its current position as a global manufacturer with more than 130
employees.
A privately held company, Trilithic broadened its original RF and microwave component product
line by acquiring lters manufacturer Cir-Q-Tel and instruments manufacturer Texscan, adding
broadband solutions to the product line. The company also expanded operations to Thailand in
2001, to meet increasing demand for its products in the growing markets of Asia.
As new communications applications continue to emerge, part of Trilithic’s business has
evolved into managing change—helping customers respond quickly to market opportunities
with innovative technology and individualized solutions. But the core value of Trilithic’s
business approach—listening to customers—hasn’t changed. Keeping that focus intact will
help provide better products in the long run and ensure continued growth for decades to come.
AIM 2 Operation Manual
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Table of Contents
Chapter 1 .............................................................................................................. 7
General Information ..................................................................................................................7
Where to Get Technical Support
Warranty
Return Policy
How this Manual is Organized
Conventions Used in this Manual.........................................................................................11
Precautions
.................................................................................................................................8
..........................................................................................................................8
..........................................................................................................................11
Chapter 2 ............................................................................................................ 13
Introduction ..............................................................................................................................13
What is the AIM?
Overview
..................................................................................................................13
.........................................................................................................................13
Chapter 3 ............................................................................................................ 15
Getting to Know Your Meter ...................................................................................................15
Overview
Equipment Supplied with the AIM
Replacement Parts...............................................................................................................15
A Guided Tour of Your AIM
Front View .......................................................................................................................16
Right Side View
Back View .......................................................................................................................17
Powering Your Meter
Power-On........................................................................................................................18
Standby Mode.................................................................................................................18
Restart
Power-Off
Hard Reset......................................................................................................................19
Power Management........................................................................................................20
Battery Charging
Battery Replacement ......................................................................................................22
Display and Navigation
Display Screen................................................................................................................24
Navigation
HOME Screen.................................................................................................................26
Capturing a Screenshot ..................................................................................................26
..............................................................................................................................15
..............................................................................................................17
............................................................................................................18
............................................................................................................................18
........................................................................................................................19
.............................................................................................................21
........................................................................................................24
.......................................................................................................................25
............................................................................................7
...............................................................................................9
........................................................................................15
...................................................................................................16
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Chapter 4 ............................................................................................................ 27
Setting Up the Meter ...............................................................................................................27
Overview
Entering Registration Information.........................................................................................28
Setting up the Wi-Fi Connection
Setting up the Bluetooth Connection....................................................................................32
Setting up the Ethernet Connection
IP Settings ......................................................................................................................36
IP Address ......................................................................................................................37
Gateway, Netmask, and DNS Addresses .......................................................................37
Changing the Volume Settings
Changing the Display Contrast or Brightness
Changing the Time and Date Settings
Changing the Automatic Timer Settings
..............................................................................................................................27
..........................................................................................30
.....................................................................................35
.............................................................................................38
......................................................................39
.................................................................................40
...............................................................................42
Chapter 5 ............................................................................................................ 45
Setting Up a Job ......................................................................................................................45
Overview
Starting a Job
Modifying the Setup for a Job
Notes ..............................................................................................................................47
Dish Type ........................................................................................................................48
Reverse / International LNB............................................................................................48
Switch Type ....................................................................................................................49
Zip Code .........................................................................................................................49
..............................................................................................................................45
.......................................................................................................................46
..............................................................................................47
Chapter 6 ............................................................................................................ 51
Installing an ODU .....................................................................................................................51
Overview
Aligning the ODU ............................................................................................................51
ODU Installation Tasks ...................................................................................................52
Task A. Installation Setup................................................................................................53
Task B. Coarse Azimuth Adjustment ...............................................................................54
Task C. Coarse Elevation Adjustment.............................................................................54
Task D. Tilt Adjustment (95°, 3-LNB, Slimline-5, and Slimline-5S (SWiM) ODUs Only) .55
Task E. Fine Elevation Adjustment (Slimline ODUs Only) ..............................................55
Task F. Fine Azimuth Adjustment (Slimline ODUs Only) .................................................57
Performing EIV Following ODU Installation ....................................................................58
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..............................................................................................................................51
Chapter 7 ............................................................................................................ 61
Performing EIV.........................................................................................................................61
Overview
..............................................................................................................................61
Chapter 8 ............................................................................................................ 67
Performing Other Network Tests ...........................................................................................67
Overview
Using Guided Mode
Performing EIV Plus
Performing a Satellite Tune Test
Performing a Transponder Survey
Performing a Cable Resistance Test
Performing an In-Line Test
Performing a SWiM LF Power Test
Performing a SWiM Channel Assignments Test
..............................................................................................................................67
.............................................................................................................68
.............................................................................................................73
..........................................................................................78
.......................................................................................81
....................................................................................85
...................................................................................................87
......................................................................................89
..................................................................90
Chapter 9 ............................................................................................................ 93
Managing Records ..................................................................................................................93
Overview
Understanding Records
Viewing Records
Deleting Records..................................................................................................................97
Transferring Records
Transferring records from the AIM to a USB ash drive ...............................................100
Transferring records from a USB ash drive to the AIM ...............................................103
..............................................................................................................................93
.......................................................................................................93
..................................................................................................................94
..........................................................................................................100
Chapter 10 ........................................................................................................ 105
Updating the Meter ................................................................................................................105
Overview
Updating the Firmware
Update Firmware from the Internet ...............................................................................106
Update Firmware from a USB Flash Drive ...................................................................106
............................................................................................................................105
.......................................................................................................105
Chapter 11 ........................................................................................................ 107
Appendix ................................................................................................................................107
Specications
.....................................................................................................................107
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Chapter 1
General Information
Where to Get Technical Support
When you need instructions for using the AIM, your rst resource for help is this manual. If you
cannot nd the information you need, you can:
• Go to the DIRECTV Satellite Installer website or other websites provided by DIRECTV.
DIRECTV websites contain product specications and information, tips, release
information, marketing information, Frequently Asked Questions (FAQs), bulletins and
other technical information. You can also check these websites for product updates.
Contact Solid Signal at 877.312.4547 or email info@solidsignal.com.
•
For quicker support response when calling or sending e-mail, please provide the following
information:
• Your name and your company name
• The technical point of contact (name, phone number, e-mail)
• The AIM serial number, rmware and hardware version numbers
• A detailed description of the problem you are having, including any error or information
messages
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Warranty
Trilithic, Inc. warrants that each part of this product will be free from defects in materials and
workmanship, under normal use, operating conditions and service, for a period of fteen (15)
months from date of shipment. The obligation of Trilithic, Inc. under this warranty shall be
limited, at the sole option of Trilithic, Inc., to replacing the product or repairing any defective
part.
This warranty and the rights created hereunder are neither transferable nor assignable without
the prior written consent of Trilithic, Inc.
Replaceable items such as batteries, soft cases, and input connectors, etc. are not included
nor covered by this warranty.
The remedy set forth herein shall be the only remedy available to the Buyer under this
warranty, and, in no event, shall Trilithic, Inc. be liable for incidental or consequential damages
for any alleged breach of this warranty. This warranty shall not apply to any part of the product
that, without fault of Trilithic, Inc., has been subsequently altered or modied, nor shall it apply
to any failure caused by a part not supplied by Trilithic, Inc. and subsequently attached to or
incorporated into the product. This warranty shall not apply to any damage caused by accident,
re, or other casualty, negligence, misuse, or to any cause whatsoever other than as a result of
a defect directly attributable to Trilithic, Inc.
Except for the warranty and exclusions set forth above, and the warranties, if any, available
to the buyer from those who supply Trilithic, Inc., there are no warranties, express or implied
(including, without limitation, any implied warranty or warranty of merchantability of tness for a
particular purpose), with respect to the condition of the product.
Return Policy
Before returning a product for service, please call Solid Signal at 877.312.4547 for further
instructions.
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How this Manual is Organized
This manual is divided into the following chapters:
• Chapter 1: General Information provides Trilithic contact information and describes
how this operation manual is structured.
• Chapter 2: Introduction introduces what the AIM is and what it does. This chapter
discusses the practical application, connections and controls of the AIM. Finally, this
chapter discusses the battery of the AIM and how to update your rmware.
• Chapter 3: Getting to Know Your Meter describes a brief overview of the features,
buttons, and controls of the AIM.
• Chapter 4: Setting Up the Meter describes how to congure and operate the AIM. This
chapter provides instructions for entering registration information, as well as setting the
meter’s volume, display contrast and brightness, time limits for power-saving features,
and date and time.
• Chapter 5: Setting Up a Job describes the steps needed to set up the information for
the installation job. This chapter provides instructions for entering the account number,
selecting the ODU type, selecting the switch type, and entering the zip code.Chapter 5,
“Appendix” shows the technical specications of the AIM as well as any error codes that
may appear on the display screen of the AIM.
• Chapter 6: Installing an ODU describes the steps needed for aligning and performing
follow-up Extended Installation Verication (EIV) for each ODU. This chapter provides
instructions for how to complete these processes using the AIM.
• Chapter 7: Performing EIV describes the steps needed to perform Extended
Installation Verication (EIV) at selected points in the distribution network to quickly
conrm that the installation is satisfactory for all supported orbital slots. EIV is an easy
way to pinpoint any potential problems with the installation. This chapter provides
instructions for performing EIV at the ODU and other locations in the distribution
network.
• Chapter 8: Performing Other Network Tests describes the steps to The AIM stores
records for tests performed on the AIM, as well as screenshots. This chapter provides
instructions for how to view records, delete records, and transfer records to or from the
AIM using a USB ash drive.
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• Chapter 9: Managing Records describes the steps needed to to view records, delete
records, and transfer records to or from the AIM using a USB ash drive.
• Chapter 10: Updating the Meter describes the steps needed for updating the meter’s
rmware.
• Chapter 11: Appendix shows the technical specications of the AIM.
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Conventions Used in this Manual
This manual has several standardized conventions for presenting information:
• Connections, menus, menu options, and user-entered text and commands appear in
bold.
• Section names, web, and e-mail addresses appear in italics.
A NOTE is information that will be of assistance to you related
to the current step or procedure.
A CAUTION alerts you to any condition that could cause a
mechanical failure or potential loss of data.
A WARNING alerts you to any condition that could cause
personal injury.
Precautions
Do not use the AIM in any manner not recommended by the
manufacturer.
A strong electromagnetic eld may affect the measurement
accuracy of the AIM.
Use only the battery charger supplied with the AIM.
All spent batteries should be disposed of according to local
laws and guidelines.
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What is the AIM?
Overview
Congratulations on your new Advanced Installation Meter (AIM)
2! The AIM 2 was developed in collaboration with DIRECTV to
provide customized features for installing and troubleshooting
DIRECTV satellite receiver systems.
The AIM is a rugged meter suitable for both indoor and outdoor
use. When fully charged, the AIM can be used to install satellite
receiver systems in approximately six single-family homes on
a single charge. Both an AC power adapter and a convenient
vehicle power adapter are provided for charging the meter. The
carrying case protects the meter and its accessories during
transport and storage.
Chapter 2
Introduction
The AIM’s large display and keypad make it easy to navigate to
the features you need. On-screen directions guide you through
ODU installation, Extended Installation Verication (EIV), and
other test processes.
The AIM lets you track information for each account, including
account settings and test results. You can also transfer this
information from the meter to a PC using a USB ash drive.
New Wi-Fi, Bluetooth, and Ethernet connectivity provide for easier rmware updates and
report uploads, as well as through the USB port.
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Chapter 3
Getting to Know Your Meter
Overview
Before using your instrument, take a few minutes to familiarize yourself with the instrument,
its basic conventions, and its navigational tools. This section provides a brief overview of the
instrument’s features, buttons, and controls.
Equipment Supplied with the AIM
The AIM comes with the following:
• AIM meter
• Carrying case (with shoulder strap and hand strap)
• 100 – 240 VAC power adapter
• 12 VDC vehicle power adapter
• 25 Ω cable test load
• 2 GB USB ash drive (containing AIM Operator Manual)
Replacement Parts
The following replacement parts are available for the AIM:
Part Number Description
2131596000 Carrying case (with shoulder strap and storage pocket)
0610177000 100 – 240 VAC power adapter
2072097000B 12 VDC vehicle power adapter
0090070000 Battery pack
0200690000 “F” connector
2011379000 25 Ω cable test load
0930157003 2 GB USB flash drive (containing AIM Operator Manual)
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A Guided Tour of Your AIM
789
6
4
312
5
13
11
10
12
Front View
1. IRD F Connector
2. ODU F Connector
3. Softkeys – Select options that correspond
to the onscreen labels above
4. Arrow buttons – Navigate up and down to
select an option in a list, as well as right or
left when entering information
5. OK button – Selects the option highlighted
on the screen
6. Alphanumeric buttons – Enter text or
select a numbered list option
7. Back button – Go back to the previous
screen
8. Function button – Quickly change the
display contrast, display brightness,
volume, enable Rain Mode, and capture
screenshots
9. Power button – Turn on and off the meter
(with a long press) or backlight (with a quick
press)
10. HOME button – Displays the HOME screen
11. CONFIG button – View, delete and transfer
records, change meter settings, and
upgrade the meter’s rmware.
12. HELP button – Displays instructions to help
you complete the task being performed
13. MUTE button – Turns on and off the sound
on the meter
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Right Side View
3
1
2
1
2
1. Gigabit Ethernet Port
2. USB 2.0 Port (Type A)
3. DC Charge Port
Back View
1. Serial number
2. Battery door
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Powering Your Meter
Power-On
To turn on the AIM, press and hold the POWER button until the backlight turns on and
the meter sounds a tone. The meter turns on, briey displays a splash screen, and then
displays the HOME screen.
To start a job, press SETUP and follow the instructions in “Starting a Job” in Chapter 5.
Standby Mode
You can place your AIM in a power-saving state called
Standby mode. Standby mode lets you turn off the AIM
display and other features to extend the charge of the
battery. You can quickly exit Standby mode and resume
working on the screen where you left off.
Press and hold the POWER button until the SHUT DOWN
AIM screen appears.
Use the up/down arrow buttons to highlight Standby and
press OK. The meter enters Standby mode.
To exit Standby mode, press the POWER button.
Restart
Press and hold the POWER button until the SHUT DOWN AIM screen appears.
Use the up/down arrow buttons to highlight Restart and press OK. The meter turns off and
restarts.
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Power-Off
Press and hold the POWER button until the SHUT DOWN AIM screen appears.
Use the up/down arrow buttons to highlight Shutdown and press OK. The meter turns off.
Hard Reset
If the AIM is unresponsive to button presses, perform a hard reset.
Press and hold the POWER button for 10 to 30 seconds until the meter turns off.
Wait for several seconds, then press the POWER button again. The meter should turn back
on.
If the AIM does not turn on after a hard reset, connect the AIM
to the AC power adapter (see the Battery Charging section
later in this chapter), then press the POWER button.
If the meter still does not turn on, return the AIM to Trilithic
Customer Service. See the Return Policy section later in the
manual.
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Power Management
Your AIM is powered by a 6-cell 10.8 Volt 4.4 Ah lithium-ion battery pack. The battery
supplies power to the meter, as well as to the LNB and SWiM during installation of an ODU.
When fully charged, the AIM’s battery provides sufcient power to install satellite receiver
systems in approximately six single-family homes on a single charge.
The AIM has the following power-saving features that help to extend the battery charge:
• If no buttons have been pressed on the AIM for 2 minutes, the backlight on the
display turns off. The backlight automatically turns back on when you press any
button on the meter.
• If no buttons on the AIM have been pressed for 10 minutes, the meter enters a
power-saving mode called Standby. The AIM automatically exits Standby mode
when you press and hold the POWER button until the backlight turns on.
If no buttons on the AIM have been pressed for 30 minutes, the meter automatically
turns off. To turn the meter on, press and hold the POWER button until the backlight
turns on.
• You can customize the time periods for each of the power-saving features on the
AIM (see Chapter 4: Setting Up the Meter). However, extending the time period
longer than the default setting shortens the time that the battery charge lasts.
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If you are using your AIM for the rst time, you should fully
charge the battery before use. See the following Battery
Charging section.
You can quick press the POWER button to toggle the display
backlight on/off.
Battery Charging
You can charge the AIM’s battery from a power outlet using the AC power adapter provided
with the meter. After the initial charge, you also can charge the AIM in your vehicle while
the vehicle is running using the vehicle power adapter. The AIM can be charged while it is
powered off or while it is powered on, which allows you to use the AIM while it is charging.
The battery icon in the top right of the AIM display indicates the power level of the battery.
To prevent the AIM from shutting down during an installation, recharge the battery before the
battery icon shows only one remaining bar of power. If the battery icon ashes, the battery
should be immediately recharged to prevent shut down. Allowing the AIM to shut down due to
low battery does not harm the battery or the meter. However, the meter should not be left with
a depleted battery for an extended period (such as weeks or months of storage).
You should fully charge the AIM’s battery before you use it for the rst time.
1. Plug the AC power adapter into a power outlet, or with your vehicle running, plug the
vehicle power adapter into a 12 VDC socket (such as a cigarette lighter socket).
2. Plug the other end of the power adapter into the AIM’s power input connector.
The charging process begins. A plug icon appears at the top of the display and the bars
in the battery icon sequentially ash to show that the meter is charging. (If the meter is
off, a battery icon appears on the display.)
3. When the charging process is complete, the display shows a lled battery icon.
Unplug the power adapter from the AIM’s charging connector. Then unplug the other
end from the power outlet or 12 VDC socket.
To protect the battery pack, the meter does not allow battery
charging when ambient temperatures are above 113°F (45°C)
or below 32°F (0°C).
Use only the AC power adapter or vehicle power adapter
provided with the meter to charge the meter battery.
For maximum battery performance, the battery must be
fully charged prior to its rst use. To maintain battery level
accuracy, it is recommended to perform monthly deep battery
discharges by allowing the battery charge to fully deplete until
the meter powers off, then fully recharging the battery.
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Battery Replacement
If necessary, you can replace the AIM’s battery. To obtain a new battery, contact Trilithic.
See the Spare Parts List earlier in the manual.
You also can return your AIM to Trilithic Customer Service and request that the battery be
replaced. See the Return Policy section.
Make sure the AIM is turned off and is not connected to a
power source before you remove and replace the battery.
1. Using a Phillips-head screwdriver, loosen and
remove the 2 screws from the battery door as
shown here.
2. Remove the battery cover by lifting up on the top of
the door.
3. Remove the battery pack.
4. Remove the battery connector by pulling straight up.
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Battery pack
Battery
connector
5. Connect the battery connector into the slot at the bottom right of the cavity (the slot
is keyed to only accept proper insertion).
6. Insert the battery so that the cable is in the bottom left
corner, as shown here. Place the upper right corner
Wire cable
of the battery into the cavity rst, so that the foam is
compressed to allow the pack to t snugly.
7. Push the wire cable down into the pathway. Then insert
the bottom of the battery door into the slots at the
bottom of the cavity.
8. Tilt the battery door back into place and tighten the 2
screws with a Phillipshead screwdriver.
9. To conrm that the battery has been installed correctly, press and hold the Power
button to make sure that the AIM turns on.
10. Follow local guidelines for battery disposal.
After replacing a battery, the displayed battery level may
not represent the actual battery life until the battery is fully
recharged.
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1
2
3
4
5
Display and Navigation
Display Screen
The AIM has a large LCD display with a backlight for easy readability. Each screen that
appears on the display has the following:
1. Title bar – Indicates the screen that is displayed
2. Battery icon – Indicates the power level of the battery
3. Main area – Shows information about the task being performed.
4. Message bar – Provides instructions to guide you through the task being performed or
5. Softkey labels – Indicate options that vary based on the screen shown. To select an
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status messages
option, press the button below that option
Navigation
Keep in mind the following guidelines when using the meter buttons to navigate through the
AIM’s features:
• To select a softkey option, press the button below that option.
• To highlight an option in a list, do one of the following:
– Use the arrow buttons to highlight the option.
– Use the alphanumeric keypad to enter the number for the option.
• To select a highlighted option in a list, do one of the following:
– Press the NEXT or SELECT softkey (based on the screen)
– Press the OK button
• To return to the HOME screen, do one of the following:
– Press the DONE softkey (if available)
– Press the HOME button
• To return to the previous screen, do one of the following:
– Press the BACK softkey (if available)
– Press the BACK button
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HOME Screen
The HOME screen lets you access the AIM’s main
features. You can press the HOME button at any
time to access the HOME screen.
The HOME screen provides four softkeys that
correspond to each of the main features of the
AIM:
• SETUP – Lets you set up the information for
a job. See Chapter 5: Setting Up a Job.
• INSTALL – Guides you through the steps
for aligning and performing follow-up
Extended Installation Verication (EIV) for each ODU. See Chapter 6: Installing an
ODU.
• EIV – Guides you through the steps for performing Extended Installation Verication
(EIV) at the ODU or another location to help you troubleshoot a problem. See
Chapter 7: Performing EIV.
• TEST – Lets you run network tests to help you troubleshoot a problem with an
installation. See Chapter 8: Performing Other Network Tests.
Capturing a Screenshot
If at any time you encounter a screen you want to
save for reference later, you can take a screenshot
and save it as a record.
You can capture a screen by either of these ways:
• Press the Function button and then 5
• Press Function, use the up/down arrow
buttons to highlight Screen Capture, then
press OK
The screenshot is automatically saved as a record
on the AIM. For instructions on viewing a screenshot, see the Viewing Records section.
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Chapter 4
Setting Up the Meter
Overview
Before you use your AIM, you should enter registration information, including your ID, name,
phone number, and company. You also should review the meter’s settings. You can change the
following settings:
• Wi-Fi
• Bluetooth
• Ethernet
• Volume
• Display contrast and brightness
• Time and date, including format
• Time limits for automatically turning off the display backlight, entering Standby mode,
and turning off the meter
To quickly adjust the setting for display contrast, display
brightness, or volume, you can press Function from any
screen.
On the UTILITIES window, use the up/down arrow buttons to
highlight the setting you want to change, then use right/left
arrow buttons to select the new level. Press Fuction to exit.
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Entering Registration Information
Before you use your AIM, you should enter registration information in the meter, including your
name, ID, phone number, and company.
1. Press the CONFIG button to go to the
CONFIGURATION screen.
2. Select Settings and press SELECT to go to the
SETTINGS screen.
3. Select Registration and press SELECT to go
to the REGISTRATION screen.
4. Select the item you want to enter (ID, Name,
Phone, or Company). Then press SELECT to
go to the entry screen.
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5. Use the alphanumeric keypad to enter the ID,
name, phone number or company.
• To delete a character, press the Back
button. You also can use left/right arrow
buttons to navigate within your entry, or
press CLEAR to delete the entry and start
over. Press CANCEL to exit without saving
changes.
• To enter only numbers, press NUMERIC.
To enter letters and numbers, press
ALPHA. To enter capital letters, continue pressing the letter button until the capital
letter appears.
• To enter a space or a special character (such as -, #, &, or +), press the 1 button
repeatedly until the space or character you want to enter appears.
6. Press ENTER to save and return to the REGISTRATION screen.
7. Repeat Steps 4–6 for each item on the REGISTRATION screen.
8. When nished, press DONE to return to the SETTINGS screen.
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Setting up the Wi-Fi Connection
1. Press CONFIG to go to the CONFIGURATION screen.
2. Select Settings and press SELECT to go to the
SETTINGS screen.
3. Select Wi-Fi and press SELECT to go to the
WI-FI SETTINGS screen. The AIM will scan for
all available Wi-Fi networks.
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