Q: What actions can i take if the glass on the ceramic cooker is broken?
A: Immediately unplug the cooker from the wall socket and get in touch with the Customer Services.
Q: How do i go about removing unwanted stains from the ceramic hob?
A: Always opt for cleaning after the ceramic glass has cooled down, also use hob brite cream cleaner, apply this in circular motion starting from the center.
Q: Is there a specific part of the cooker that should not be lined with foil?
A: We would advise against it as it is not safe to cover any part of the cooker with foil.
Q: For how long can the oven be set to use the automatic function?
A: The longest the oven can remain on while on automatic is for 3 hours.
Q: How do the grills work?
A: To set the functions of the grill, first, push in the grill control then turn the grill/top oven control clockwise beyond the maximum temperature to the settings which control the grill.
Q: Is there any difference in the temperature of the fan oven and the conventional oven?
A: Yes there is a difference, it has been observed that cooking with fan ovens tends to use lower temperatures that cooking in a conventional oven, so to make your own recipes you should lower the temperature by 20 to 25 degrees Celsius.