Reversible Oven Door ....................................................................................................................8
General Notes on Using Your Cooker ...........................................................................................8
About Condensation and Steam ....................................................................................................8
Grill and Oven Furniture .................................................................................................................8
Getting to Know Your Cooker ..............................................................................................................9
The Control Panel ..........................................................................................................................9
The Radiant Hob .................................................................................................................................... 10
Hints and Tips ................................................................................................................................ 10
Deep Fat Frying ...................................................................................................................................... 11
The Grill .................................................................................................................................................. 12
The Grill Pan and Handle ............................................................................................................... 12
Hints and Tips ................................................................................................................................ 12
The Oven ................................................................................................................................................ 14
To Fit the Oven Shelves ................................................................................................................ 14
Hints and Tips ................................................................................................................................ 14
Thank you for buying a Tricity Bendix appliance.With our 80 years experience in
developing and manufacturing the very best in U.K. appliances, you can be assured that
you have purchased a hard working, reliable, quality product.
Tricity Bendix appliances comply with British Standard safety and performance
requirements. They have been approved by BEAB (British Electrotechnical Approvals
Board) and are covered by a 12 month parts and labour guarantee.
To get the best from your new Tricity Bendix appliance, we ask that you PLEASE READ
THESE INSTRUCTIONS CAREFULLY. Particular attention should be made to cooking
times and temperatures, which may differ, from your previous appliance.
It is most important that this instruction book is retained with the appliance for future
reference. Should the appliance be sold, or if you move house and leave the appliance,
always ensure that the book remains with the appliance.This will enable the new
owner to be acquainted with the functioning of the appliance and the relevant warnings.
Please read the whole instruction book before attempting to use the appliance ensuring
you follow the recommendations given.
4
Page 5
SAFETY
THESE WARNINGS ARE PROVIDED IN
THEINTERESTSOFYOURSAFETY.
ENSURETHATYOUUNDERSTAND
THEMALL BEFOREINSTALLINGOR
USING THE APPLIANCE.
PLEASE
READ
CAREFULLY
BEFORE INSTALLATION
This appliance is heavy and care
must be taken when moving it.
Ensure that all packaging, both
inside and outside the appliance has
been removed before the appliance
is used.
DURING OPERATION
Do not use this appliance if it is in
contact with water. Never operate it
with wet hands.
This appliance is designed to be
operated by adults. Young children
must not be allowed to tamper with
the appliance orplaywiththe
controls.
During use the appliance becomes
Hot. Care should be taken to avoid
touching the heating elements inside
the oven.
Accessible parts especially around
the grill area may become hot when
the appliance is in use.Children
should be kept away until it has
cooled.
Iftheapplianceistobeplacedona
base, measures must be taken to
prevent the appliance slipping from
the base.
Do not try to
appliancebypullingthedoor
handles.
The electrical installation work must
beundertakenbyaqualified
electrician/competent person.
It is dangerous to alter or modify the
specifications of the appliance in any
way.
Do not allow young children to play
with any part of the packaging
After installation, please dispose of
the packaging with due regard to
safety and the environment, your
local authority can arrange this.
lift
or move the
Take great care when heating fats
and oils, as they will ignite if they
become too hot.
This appliance has been designed for
cooking edible foodstuffs only, and
must not be used for any other
purposes.
Never place plastic or any other
material which may melt in the oven
or on the hob.
Ensure cooking utensils are large
enough to contain foods to prevent
spillages and boil overs.
The handles of saucepans which are
smaller than the heated area on the
hob will become hot. Ensure your
hand is protected before handling the
pan.
5
Page 6
Takecaretofollowthe
recommendations given for tending
the food when grilling.
Always useovenglovestoremove
and replace food in the oven.
Ensurethatallventsareleft
unobstructed to ensure ventilation of
theovencavity.
Cookers and hobs become very hot,
and retain their heat for a long period
of time after use. Children should be
kept well away from the appliance
until it has cooled.
GENERAL
Under no circumstances should
any repairs be carried out by an
inexperienced person as this may
cause injury or serious malfunction.
Ensure the anti-tilt shelves are put in
place correctly. Refer to instructions
on page 14.
Never line any part of the appliance
with aluminium foil.Do not allow
heatproofcookingmaterialse.g.
roasting bags, to come into contact
with oven elements.
Alwaysstandbackfromthe
appliance when opening the oven
door to allow any build up of steam or
heat to release.
Neverleavetheappliance
unattended when the oven doors
are open.
Donotplacesealedcansor
aerosols inside the oven. They may
explode if they are heated.
This appliance should be serviced by
an authorised service Engineer and
only genuine-approved spare parts
should be used. Details of repair and
servicing arrangements are supplied
on page 22 of this book.
Do not stand on the appliance or on
the open oven door.
Do not hang towels, dishcloths or
clothes from the appliance or its
handle. They are a safety hazard.
Always switch OFF the appliance at
itspowerpointandallowthe
appliancetocoolbeforeany
maintenance or cleaning work is
carried out.
AFTER USE
Ensure that all control knobs are in
the OFF position when not in use.
For hygiene and safety reasons
this appliance should be kept
clean at all times. A build-up of
fats or other foodstuffs could
result in a fire, especially in the
grill pan.
Do not leave utensils containing
foodstuffs, e.g. fat or oil in or on the
appliance in case it is inadvertently
switched on.
Onlycleanthisappliancein
accordancewiththeinstructions
given in this book.
Your safety is of paramount importance.
Therefore, if you a re unsure about any of
the meanings of these WARNINGS contact
the:
Customer Care Department
Telephone 0870 5 950950
6
Page 7
INTRODUCTION
WARNING: THIS APPLIANCE MUST BE EARTHED
RATING PLATE
This is situated on the lower front frame of the
appliance and can be seen upon opening the cavity
door. Alternatively the rating plate may also be found
on the back or top of some models (where
applicable).
The appliance must be protected by a suitably rated
fuse or circuit breaker. The rating of the appliance is
given on the rating plate.
Do not remove the rating plate from the appliance
as this may invalidate the guarantee.
INSTALLATION
If your appliance has been damaged in transit,
contact your supplier immediately. DO NOT attempt
to install it.
Your appliance left the factory fully packaged to
protect it from damage.If it is delivered without
packaginganddamagehasoccurred,the
manufacturer cannot accept responsibility. Contact
you supplier for advice.
The cable should be routed away from potentially hot
areas marked by X in the diagram below.
To move the appliance, open the oven door, and lift
the appliance by holding inside the top of the oven
compartment.
Once the packaging has been removed the appliance
should only be moved by hand. DO NOT use a sack
barrow or any other aid to lift the appliance as
damage may occur.
Connection to the electricity supply must be carried
out by a qualified electrician/competent person.
The electrical connection should be made using a
double pole isolating switch (cooker socket) with at
least 3mm contact separation in all poles. The cable
must have conductors of sufficiently high crosssectionalareatopreventoverheatingand
deterioration.
This is a type Y appliance, which means it is freestanding and can be fitted with cabinets on one or
both sides. It may also be fitted in a corner setting.
A nominal air gap of 2mm at the sides of the
appliance is required to enable the appliance to be
moved into position.
Side walls which are above hob level should be
protected by heat resistant non-combustible material
and MUST NOT be nearer than 40mm to the hob
side.
Overhanging surfaces or a cooker hood should be a
minimum of 685mm above the hob.
It is important to ensure that the appliance is level
after installation.Levelling feet are fitted to the
appliance to accommodate uneven floors.
7
Page 8
REVERSIBLE MAIN OVEN DOOR
GRILL AND OVEN FURNITURE
If you require the oven door to be hinged on the
opposite side, you will need to contact a qualified
Service Engineer.See pages 23 - 24 for your
nearest Service Force Centre. PLEASE NOTE that a
charge will be made.
GENERALNOTESONUSINGYOUR
APPLIANCE
We suggest that you run the oven elements for 10 –
15 minutes at 220
surfaces. The procedure should be repeated with the
grill for approximately 5 – 10 minutes. During this
period an odour may be emitted, it is therefore
advisable to open a window for ventilation.
o
C to burn off any residue from their
ABOUT CONDENSATION AND STEAM
When food is heated it produces steam similar to a
boiling kettle. The oven is vented to allow some of
this steam to escape. However, always stand back
from the appliance when opening the oven door to
allow any build up of steam or heat to release.
If the steam comes into contact with a cool surface
on the outside of the appliance, e.g. a trim, it will
condense and produce water droplets. This is quite
normal and is not caused by a fault on the appliance.
The following items of grill/oven furniture have been
supplied with the appliance.If yourequire
replacements of any of the items listed below, please
contact your local Service Force Centre quoting the
relevant part number.
1 grill pan
(311409401)
1 grill pan handle
(311468100)
NOTE
If you require an additional handle for your grill pan,
this can be ordered from your local Service Force
Centrebyquotingtherelevantpartnumber
311479800\6
To prevent discolouration, regularly wipe away
condensation and also soilage from surfaces.
For your safety wall coverings at the rear of the
appliance should be securely fixed to the wall.
1 grill pan grid
(311419801)
1straight shelf for grilling
2 straight shelves
for oven cooking
8
Page 9
GETTING TO KNOW YOUR APPLIANCE
THE CONTROL PANEL
ABC
FEATURES
A-Oven Temperature Control
B-Oven Indicator Neon
C-Grill Control
D-Hotplate Controls
9
Page 10
THE RADIANT HOB
USING THE HOB
•To operate the hotplates turn the control knobs in
either direction to vary the heat setting.
•The highest number represents the hottest
setting and the lowest number the coolest
setting.Choose a setting appropriate to the
quantity and type of food to be cooked.
RECOMMENDED SAUCEPANS
For speed and economy only good quality saucepans
withflatbasesandclosefittinglidsare
recommended.
The saucepan base should cover the hotplate as
much as possible. A base diameter of up to 225mm
(9”) may be used on a 180mm (7”) hotplate.
•Avoid placing fish kettles or large preserving
pans across two hotplates as this may cause
damage.
saucepans. Those with uneven bases should not
be used.
Pressure cookers, preserving pans, etc., should
comply with the recommendations given above.
Traditional round bottomed Woks must not be used
even with a stand. Woks with flat-bottomed bases
are available and do comply with the above
recommendations.
HINTS AND TIPS
Lift, rather than slide saucepans on and off the hob to
help reduce scratches and maintain the efficiency of
the hotplates.
•To prolong the life of the hotplates:
•Never use utensils with a skirt, e.g. a bucket.
•Never use an asbestos mat.
•Never line the spillage tray with aluminium
foil.
•Never leave the hotplates ON when not
covered with a saucepan.
•For full details on deep fat frying and preserving
refer to instructions on page 11.
10
Page 11
DEEP FAT FRYING
SPECIAL FRYING NOTE:
For safety purposes when deep fat frying, fill the pan
one third full of oil, DO NOT cover the pan with a lid
and DO NOT leave the pan unattended.In the
unfortunate event of a fire, switch the appliance OFF
at the electricity supply and cover the pan with a lid
or damp cloth to assist in smothering the flames.
DO NOT use water on the fire. Leave the pan to cool
for at least 30 minutes before moving it.
DO NOT leave the fat or oil in the frying pan on the
hob to store it in case the hob is inadvertently
switched ON.
6. Frying temperatures
CelsiusFahrenheit
Scale (°C)
150
First frying of potatoes
Second frying of potatoes
Frying chicken and fish195380
170340
175350
180360
190375
200390
PRESERVING
Scale (°F)
300
1. Preparing the food.
Seal the food by coating with flour, egg and
breadcrumbs or batter. Do not use a basket with
batter coated foods as they will stick.
2. Amount of oil.
For safety purposes fill the pan only one-third full
of oil.
3. Testing the temperature of the oil.
It is advisable to use a thermometer to test the
temperature of the oil.Alternatively, drop a
small cube of bread into the oil which should be
brown in just under a minute if the oil is at the
correct temperature of 190°C/375°F.
4. Cooking the food.
Lower the food gently into the oil. Do Not add
too much food at once or the temperature of the
oil will be reduced and may result in soggy,
greasy food.
Turn the food if necessary; doughnuts float to the
surface so will not brown on the upperside if not
turned.Once cooked, drain the food on
absorbent paper.
5. Double frying chips.
Double frying will ensure good chips. First fry the
chips for a few minutes at 170°C/340°F to seal
the outside.Remove the chips from the oil.
Increase the temperature of the oil to 190°C/375°
to finish cooking and brown the chips.
1. DO NOT use a pan that overlaps the perimeter of
the hob trim.
2. To allow for a full rolling boil, the pan should be
no more than one third full when all the
ingredients have been added. It is better to use
two pans rather than overfill one, or use half
quantities.
3. Use firm fruit or vegetables and wash well before
using.
4. Preserving sugar gives clear jam, however
granulated sugar is cheaper and gives equally
good flavour.
5. Crystallization may be caused if sugar is not
completely dissolved before bringing jam to the
boil. Over boiling will affect the flavour, setting
properties and colour of the jam.
6. To test jam for setting:
If a jam thermometer is available, boil jam to
104°C. Marmalade should be boiled to 106°C.
If a jam thermometer is not available, remove
pan from heat, place sample of jam on dish and
cool quickly (i.e. in a freezer or frozen food
storage compartment of a refrigerator).When
cold it will crinkle and hold the mark of a finger
run through it, if it is at setting point.
7. The scum should be removed as soon as
possible after setting point has been reached.
Marmalade should be allowed to cool before
potting to prevent the peel rising.
Chips may be kept for several hours after the first
frying before finishing off with the second frying.
11
Page 12
THE GRILL
CAUTION – ACCESSIBLE PARTS MAY BECOME HOT WHEN THE GRILL IS IN USE.
CHLDREN SHOULD BE KEPT AWAY.
•Turn the grill control clockwise for full grill or
anticlockwisefor the centre section only.
•The highest number represents the hottest
setting and the lowest number the coolest
setting.
NOTE
THE G RILL DOOR MUST BE LEFT OPEN DURING
GRILLING.
THE GRILL PAN AND HANDLE
The grill pan is supplied with a removable handle.
To attach the handle, place the wirework under the
cut out in the pan so that the metal plate hooks over
the top of the grill pan.
Slide the handle to the left and over the central bump
on the grill pan.
Ensure the handle is correctly located. It is not
necessary to remove the grill pan handle during
grilling.
To remove the handle, slide the handle to the right
and lift the handle away from the cut out on the grill
pan.
Place the grill pan on the shelf so that the pan is
positioned centrally beneath the grill.
12
Page 13
To check the progress of the food being grilled, the
grill pan should be withdrawn shelf to attend to food
during cooking or the carrier shelf can be lifted away
from the cooker and rested on a heat resistant
surface.
Shelf positions are counted from the bottom upwards.
The times quoted above are given as a guide and
should be adjusted to suit personal taste.
•When toasting bread use the straight shelf in
position 1 with the grid in the high position.
•Preheat the grill on a full setting for a few minutes
before sealing steaks or toasting. Adjust the heat
setting and the shelf as necessary during
cooking.
•Thefoodshouldbeturnedoverduringcooking
as required.
NOTE
If you require an additional handle for your grill pan,
this can be ordered from your local Service Force
Centre by quoting part number 311479800\6.
13
Page 14
THE FAN OVEN
USES OF THE FAN OVEN
PREHEATING
The fan oven quickly reaches its temperature, so it is not usually necessary to preheat the oven.Without
preheating, however, you may find you need to add an extra 5 –10 minutes on the recommended cooking times.
For recipes needing high temperatures, e.g. bread, pastries, scones, soufflés, etc., best results are achieved if the
oven is preheated first. For best results when cooking frozen or cooked chilled ready meals always preheat the
oven first.
COOKING TEMPERATURES
Fan oven cooking generally requires lower temperatures than conventional cooking. Follow the temperatures
recommended in the chart on page 16. As a guide reduce temperatures by about 20°C – 25°C for your own
recipes.
BATCH BAKING
The fan oven cooks evenly on both shelf levels, especially useful when batch baking.
SELECTING THE FAN OVEN
Turn the oven temperature control to the required
setting.
THINGS TO NOTE
1.The oven indicator neon will glow until the oven
has reached the desired temperature and then
go out.It will turn ON and OFF periodically
during cooking showing that the temperature is
being maintained.
TO FIT THE MAIN OVEN SHELVES
The shelves should be fitted with the straight rods
uppermost on the frame and the forms towards the
back of the oven. If not fitted correctly the anti-tilt
and safety stop mechanism will be affected.
14
Page 15
HINTS AND TIPS
•Arrange the shelves in the required positions
before switching the oven ON.Shelf positions
are numbered from the bottom upwards.
•When cooking more than one dish in the fan
oven, place dishes centrally on different shelves
rather than cluster several dishes on one shelf.
This will allow the heat to circulate freely for the
best cooking results.
•When batch baking one type of food, e.g. Victoria
sandwich cakes, those of similar size will be
cooked in the same time.
•It is recommended that when baking larger
quantities, the shelf positions should be evenly
spaced to suit the load being cooked. A slight
increase in cooking time may be necessary.
•DO NOT place baking trays directly on the oven
floor as it interferes with the oven air circulation
and can lead to base burning; use the lower shelf
position. However, non-critical dishes/foods may
be placed on the base of the oven when
additional space is required.
•The use of excessively high temperatures can
cause uneven browning. It may be necessary to
reduce temperatures slightly.Refer to the
recommendations given in the oven cooking
chart on page 16.
15
Page 16
O VEN COOKING CHART
The oven temperatures are intended as a guide only.It may be necessary to increase or decrease the
temperatures by 10°C to suit individual preferences and requirements.
INTERNAL TEMPERATURES –
Rare : 50-60°C, Medium : 60-70°C, Well done : 70-80°C
MEATFAN OVENCOOKING TIME
Beef180 - 200°
Beef, boned180 - 200°25-35 minutes per ½kg (1lb)
Mutton and Lamb180 - 200°25-35 minutes per ½kg (1lb)
Pork and veal180 - 200°30-40 minutes per ½kg (1lb)
Ham180 - 200°30-40 minutes per ½kg (1lb)
Chicken180 - 200°15-20 minutes per ½kg (1lb)
Turkey and Goose180 - 200°15-20 minutes per ½kg (1lb) up
Duck180 - 200°25-35 minutes per ½kg (1lb)
Pheasant180 - 200°35-40 minutes per ½kg (1lb)
20-35 minutes per ½kg (1lb)
and 20-35 minutes over
and 25-35 minutes over
and 25-35 minutes over
and 30-40 minutes over
and 30-40 minutes over
and 20 minutes over
to3½kg(7lb)then15minutes
per ½kg (1lb) over 3½kg (7lb)
and 25-35 minutes over
and 35-40 minutes over
Rabbit180 - 200°20 minutes per ½kg (1lb)
and 20 minutes over
Potatoes with meat180 - 200°According to size
Potatoes without meat190 - 200°According to size
The roasting temperatures are intended as a guide only. It may be necessary to increase or decrease the
temperatures by 10°C to suit individual preferences and requirements.
Wrap joints in foil if preferred, for extra browning uncover for the last 20 – 30 min. cooking time.
17
Page 18
DEFROST FEATURE
USES OF DEFROST
This fan oven function defrosts most foods faster
than more conventional methods.It is particularly
suitable for delicate frozen foods which are to be
served cold e.g. cream filled gateaux, cakes covered
with icings or frostings, cheesecakes, biscuits,
scones etc.
It is preferable to thaw fish, meat and poultry slowly
in the fridge.However, this process can be
accelerated by using the defrost function.
Small or thin fish fillets, frozen peeled prawns, cubed
or minced liver, thin chops, steaks etc., can be
thawed in 1 – 2 hours.
A1kg/2¼lbovenreadychickenwillbethawedin
approximately5hours.Removethegibletsassoon
as possible during the thawing process.
Jointsofmeatupto2kg/4½ lb inweightcanbe
thawed using the defrost function.
ALL JOINTS OF MEAT AND POULTRY MUST BE
THAWED THOROUGHLY BEFORE COOKING.
ALWAYS COOK THOROUGLY IMMEDIATELY
AFTER THAWING.
SELECTING DEFROST
•Turn the oven temperature control to the defrost
setting
•When defrost is selected, the oven indicator neon
may come ON.It will stay ON until the oven
reaches room temperature and then go OFF.
•It may turn ON and OFF periodically during
defrostingtomaintainasteadyroom
temperature, inside the oven.
HINTS AND TIPS
•Place the frozen food in a single layer where
possible and turn it over half way through the
defrosting process.
THINGS TO NOTE
Care must always be taken when handling foods in
the home.Always follow the basic rules of food
hygiene to prevent bacterial and microbial growth
and cross contamination when defrosting, preparing,
cooking, cooling and freezing foods.
•The actual speed of defrosting is influenced by
room temperature. On warm days defrosting will
be faster than on cooler days.
•DO NOT leave food at room temperature once it
is defrosted. Cook raw food immediately or store
cooked food in the fridge, once it has cooled.
18
Page 19
CARE AND CLEANING
ALWAYS SWITCH OFF THE ELECTRICITY
SUPPLY AT THE MAIN WALL SWITCH
AND ALLOW THE APPLIANCE TO COOL
BEFORE CLEANING.
CLEANING MATERIALS
Before using anycleaning materials on your
appliance, check that they are suitable and that their
use is recommended by the manufacturer.
Cleaners that contain bleach should NOT be used as
they may dull the surface finishes. Harsh abrasives
should also be avoided
CLEANING THE BRASS PLATED HANDLES
It is strongly recommended that only hot soapy water
is used for cleaning the handles.ANY OTHER
CLEANING MATERIALS WILL DULL THE BRASS
PLATED FINISH.
CLEANINGTHEOUTSIDEOFTHE
APPLIANCE
CLEANINGTHERADIANTHOBAND
HOTPLATE TRIMS
Clean the hob surface with liquid detergent or a mild
abrasive cream cleaner.
The chrome hotplate trims are removable for easy
cleaning, and can be washed in the dishwasher. The
chrome hotplate supports should NOT be removed.
The spillage tray below the hotplates can be cleaned
using a soap impregnated steel wool pad.
For convenience, the hob is hinged and can be
supported using the hob stay rod during cleaning.
DO NOT use abrasive cleaning materials, or
scourers on the outside of the appliance as some of
the finishes are painted and damage may occur.
Cleaners that contain bleach should NOT be used as
they may dull the surface finishes. Regularly wipe
over the control panel, splashback, oven doors and
cooker sides using a soft cloth and liquid detergent
cleaning materials.
DO NOT ATTEMPT TO REMOVE ANY OF TH E
CONTROL KNOBS FROM THE PANEL AS THIS
MAY CAUSE DAMAGE AND IS A SAFETY
HAZARD.
CLEANING THE GRILL AND OVEN
FURNITURE
All removable parts, except the Stayclean oven
panels and grill pan handle can be washed in the
dishwasher.
The grill pan, grill pan grid and oven shelves may be
cleaned using a soap impregnated steel wool pad.
Soaking first in hot soapy water will make cleaning
easier.
CLEANINGINSIDETHEOVEN/GRILL
COMPARTMENTS
The vitreous enamel in the grill compartment and on
the oven base can be cleaned using normal oven
cleaners or aerosol oven cleaners with care.
Ensure that the manufacturers instructions are
followed and that all parts are well rinsed afterwards.
Aerosol cleaners must not be used on Stayclean
surfaces and must not come into contact wit
elements as this may cause damage.
19
Page 20
CARE OF STAYCLEAN SURFACES
Your appliance has oven linings coated with a special
finish to help make cleaning the oven easier.
The Stayclean surfaces destroy splashes of food and
fats when the oven temperature is raised to around
220°c.
It is a good idea to run the oven for an hour or two
per week to ensure continued good performance
from the Stayclean finish.
THINGS TO NOTE
When operating the appliance at higher temperatures
than used in normal cooking the surfaces of the
appliance may get hotter than usual. Children should
be kept away.
HINTS AND TIPS
•Manual cleaning of the Stayclean surfaces IS
NOT recommended.Damage will occur if
abrasives or aerosol sprays of any kind are used.
•It is NOT necessary to add water to a meat tin
when roasting. The water and the fat juices from
the joint create excessive splattering during
cooking - even at normal temperatures, as well
as causing condensation.
•Covering joints during cooking will also prevent
splashing onto the interior surfaces. Removing
the covering for the last 20-30 minutes will allow
extra browning if required. Some large joints and
turkeys especially benefit by this method of
cooking, allowing the joint to cook through before
the outside is over-browned.
•Slightdiscolourationandpolishingofthe
Stayclean surfaces may occur in time. This does
not affect the Stayclean properties in any way.
•Agoodtimetoallowtheoventorunonisafter
the weekly roast. After removing the roast, turn
the oven up to 220°C and allow to run for an hour
or so. It is important not to allow a build-up of
soilage as this can prevent the Stayclean
surfaces from working.
•Follow the recommendations below to keep oven
soilage to a minimum.
•Cook at the recommended temperatures. Higher
temperaturesduringroastingwillincrease
soilage. Try cooking at lower temperatures for
an increased length of time, you will save energy
and often the joint is more tender.
•Use minimal, if any, extra oil or fat when roasting
meat, potatoes only require brushing with fat
before cooking.Extra fat in the oven during
roasting will increase splashing and soilage.
20
Page 21
SOMETHING NOT WORKING?
Before calling an Engineer please carry out the
following checks, you may be able to solve the
problem without the expense of an engineer.
If our Service Engineer finds that the problem is listed
below you will be charged for the call whether or not
the appliance is under guarantee.
The appliance does not work at all:
* Check that the appliance has been wired in
and is switched on at the wall.
* Check that the main appliance fuse is
working.
The oven temperature is too high or low:
* Check that the recommended temperatures
are being used (see page 16). Be prepared
to adjust the temperature up or down by
10°C to achieve the results you want.
The hotplates are slow to boil or simmer
inadequately:
* Check that the saucepans being used are
suitable. See page 10.
The oven is not cooking evenly or the side
opening door will not stay open:
* Check that the appliance is level.
21
Page 22
SERVICE AND SPARE PARTS
In the event of your appliance requiring service, or if you
wish to purchase spare parts please contact your local
Service Force Centre by telephoning:
0870 5 929929
Your call will be routed to the Service Force Centre
covering your post code area. The address of your local
Service Force Centre is detailed on the following pages.
For Service in the Republic of Ireland contact
Tricity Bendix
Long Mile Road
Dublin 12
Telephone: 01 4090752
Before calling out an engineer, please ensure you have
read the details under the heading ‘Something Not
Working?’.
When you contact the Service Force Centre you will
need to give the following details:
1. Your name, address and post code.
2. Your telephone number.
3. Clear and concise details of the fault.
4. The model, product and serial number of the
appliance (found on the rating plate).
5. The purchase date.
CUSTOMER CARE DEPARTMENT
For general enquiries concerning your Tricity Bendix appliance, or further information on Tricity Bendix products, you are
invited to contact our Customer Care Department by letter or telephone as follows:
Customer Care Department
Tricity Bendix
55 – 77 High Street
Slough
Berkshire
SL1 1DZ
Tel: 0870 5 950950 *
* calls to this number may be recorded for training purposes.
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To contact your local Service Force Centre telephone 08705 929 929
CHANNEL ISLANDS
GUERNSEYGuernsey Electricity
PO Box 4
Vale, Guernsey
Channel Islands
GY1 3AD
JERSEYJersey Electricity
Company
Haut De L’orme
RueDeHautDeL’orme
Trinity
Jersey
Channel Islands
JE3 5FG
SCOTLAND
ABERDEEN54 Claremont Street
Aberdeen AB10 6RA
AUCHTERMUCHTY 33a Burnside
Auchtermuchty
Fife KY14 7AJ
BLANTYREUnit 5
Block 2
Auchenraith Ind. E state
RosendaleWay
Blantyre G72 0NJ
The Summit
Hanworth Road
Sunbury on Thames
TW16 5DB
SOUTH EAST
ASHFORDUnit 2
Bridge Road Business
Centre
Bridge Road
Ashford
Kent
TN23 1BB
FLEETUnit 1
Redfields Ind. Estate
Church Crookham
Fleet
Hampshire
GU13 0RD
HAYWARDS21-25 Bridge Road
HEATHHaywards Heath
Sussex
RH16 1UA
TONBRIDGEUnit 30
Deacon Trading Estate
Morley Road
Tonbridge
TN9 1RA
SOUTH WEST
BARNSTAPLEMain Road
Fremington
Barnstaple
North Devon
EX31 2NT
BOURNEMOUTH 63-65 Curzon Road
Bournemouth
Dorset
BH1 4PW
BRIDGEWATER6 Herswell Business Park
Salmon Parade
Bridgewater
Somerset
TA6 5PY
BRISTOL11 Eldon Way
Eldonwall Trading Estate
Bristol
BS4 3QQ
EMSWORTH266 Main Road
Southbourne
Emsworth
PO10 8JL
ISLE OF WIGHTUnit 8
Enterprise Court
Ryde Business Park
Ryde
Isle of Wight PO33 1DB
NEWTON ABBOT Unit 2
ZealleyI nd. Estate
Kingsteignton
Newton Abbot
TQ12 3TD
REDRUTHUnit 7D
Pool Ind. Estate
Druids Road
Redruth
Cornwall TR15 3RH
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GUARANTEE CONDITIONS
NOTES
Standard guarantee conditions
We, Tricity Bendix, undertake that if within 12 months of the date of the purchase this Tricity Bendix appliance or
any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option
repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:
•The appliance has been correctly installed and used only on the electricity supply stated on the rating plate.
•The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer’s
instructions.
•The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not
authorised by us.
•All service work under this guarantee must be undertaken by a Service Force Centre.
•Any appliance or defective part replaced shall become the Company’s property.
•This guarantee is in addition to your statutory and other legal rights.
Home visits are made between 8.30am and 5.30am Monday to Friday. Visits may be available outside these
hours in which case a premium will be charged.
Exclusions
This guarantee does not cover:
•Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or
removable parts of glass or plastic.
•Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the
United Kingdom.
•Appliances found to be in use within a commercial environment, plus those which are subject to rental
agreements.
•Products of Tricity Bendix manufacture which are not marketed by Tricity Bendix.
European Guarantee
If you should move to another country within Europe then your guarantee moves with you to your new home
subject to the following qualifications:
•The guarantee starts from the date you first purchased your product.
•The guarantee is for the same period and to the same extent for labour and parts as exists in the new country
of use for this brand or range of products.
•This guarantee relates to you and cannot be transferred to another user.
•Your new home is within the European Community (EC) or European Free Trade Area.
•The product is installed and used in accordance with our instructions and is only used domestically, i.e. a
normal household.
•The product is installed taking into account regulations in your new country.
Before you move please contact your nearest Customer Care centre, listed below, to give them details of your new
home. They will then ensure that the local Service Organisation is aware of your move and able to look after you
and your appliances.