Tricity Bendix SB 410 User Manual

Better Products. Better Value.
OPERATING AND INSTALLATION INSTRUCTIONS
MODEL NO.
SB 410
23
TECHNICAL DETAILS
MODEL NO. SB 410
Voltage: 230/240 Volts AC 50Hz Wattage: 9.8/10.7kW Height: 1290mm Width: 550mm Depth: 595mm
Weight: 52kg This appliance complies with European Council Directive 72/23/EEC.
This appliance carries the C.E. mark.
2
CONTENTS
Technical Details Contents Preface
Safety
Introduction ...................................................................................... 7
Getting to Know Your Cooker
The Radiant Hob
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...........................................................................................
.............................................................................................
Before Installation ........................................................................... 5
During Operation ............................................................................ 5
After Use ................................................................................... 6
General .................................................................................... 6
Rating Plate ................................................................................ 7
Installation .................................................................................. 7
Reversible Main Oven Door ................................................................. 8
General Notes on Using your Cooker ........................................................ 8
About Condensation and Steam ............................................................. 8
Grill and Oven Furniture ..................................................................... 8
The Control Panel .......................................................................... 9
Recommended Saucepans ................................................................. 10
Hints and Tips ............................................................................. 10
Deep Fat Frying ........................................................................... 10
Preserving ................................................................................. 11
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....................................................................
................................................................................
10
2 3 4
5
9
The Grill
The Oven
Care and Cleaning
Something not Working? ........................................................................ 19
Service and Spare Parts Customer Service Centres Guarantee Conditions
.........................................................................................
The Grill Pan and Handle ................................................................... 12
Hints and Tips ............................................................................. 12
Grilling Chart .............................................................................. 13
........................................................................................
To Fit the Oven Shelves ................................................................... 14
Hints and Tips ............................................................................. 14
Oven Cooking Chart ....................................................................... 15
Roasting Chart ............................................................................. 16
...............................................................................
Cleaning Materials ........................................................................ 17
Cleaning the Outside of the Cooker ........................................................ 17
Cleaning the Hob and Hotplate Trims ...................................................... 17
Cleaning the Grill Deflector, Grill and Oven Furniture ........................................ 17
Cleaning Inside the Oven and Grill Compartments .......................................... 17
Care of Stayclean Surfaces ................................................................ 17
Hints and Tips ............................................................................ 18
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.......................................................................
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12
14
17
20 21 25
3
PREFACE
Dear Customer,
Thank you for buying a Tricity Bendix cooker. With our 80 years experience in developing and manufacturing the very best in U.K. cookers, you can be assured that you have purchased a hard working, reliable, quality product.
Tricity Bendix cookers comply with British Standard safety and performance requirements. They have been approved by BEAB (British Electrotechnical Approvals Board) and are covered by a 12 month parts and labour guarantee.
To get the best from your new Tricity Bendix cooker, we ask that you PLEASE READ THESE INSTRUCTIONS CAREFULLY. Particular attention should be made to cooking times and temperatures which may differ from your previous cooker.
It is most important that this instruction book is retained with the appliance for future reference. Should the appliance be sold, or if you move house and leave the appliance, always ensure that the book remains with the appliance. This will enable the new owner to be acquainted with the functioning of the appliance and the relevant warnings.
Please read the whole instruction book before attempting to use the appliance ensuring you follow the recommendations given.
4
SAFETY
THESE WARNINGS ARE PROVIDED IN THE INTERESTS OF YOUR SAFETY. ENSURE THAT YOU UNDERSTAND THEM ALL BEFORE INSTALLING OR USING THE COOKER.
PLEASE READ CAREFULLY
BEFORE INSTALLATION
This cooker is heavy and care must
be taken when moving it.
Ensure that all packaging, both inside and outside the cooker has been removed before the cooker is used.
This cooker is designed to be operated by adults and children under supervision. Young children must not be allowed to tamper with the cooker or play with the controls.
Accessible parts especially around the grill area, may become hot when the cooker is in use. Children should be kept away until it has cooled.
Take great care when heating fats and oils as they will ignite if they become too hot.
This cooker has been designed for cooking edible foodstuffs only, and must not be used for any other purposes.
Never place plastic or any other material which may melt in the oven or on the hob.
Do not try to move the cooker by
pulling the door handles.
The electrical installation work must be undertaken by a qualified electrician/ competent person.
It is dangerous to alter or modify the specifications of the cooker in any way.
After installation, please dispose of the packaging with due regard to safety and the environment.
DURING OPERATION
Ensure cooking utensils are large
enough to contain foods to prevent spillages and boil overs.
The handles of saucepans which are smaller than the heated area on the hob will become hot. Ensure your hand is protected before handling the pan.
Take care to follow the recommendations given for tending the food when grilling.
Do not leave the grill pan handle in position when grilling as it will become hot.
Always use oven gloves to withdraw the grill pan, when grilling. Follow the recommendations on page 12.
Do not use this cooker if it is in contact with water and never operate it with wet hands.
5
Ensure that all vents are left
unobstructed to ensure ventilation of the oven cavity.
Ensure that the anti-tilt shelves are put in place correctly. Refer to instructions on pages 14.
Never line any part of the cooker with aluminium foil.
GENERAL
Under no circumstances should
any repairs be carried out by an inexperienced person as this may cause injury or serious malfunction.
This cooker should be serviced by an authorised Service Engineer and only genuine-approved spare parts should be used. Details of repair and servicing arrangements are supplied on page 20 of this book.
AFTER USE
Always stand back from the cooker
when opening the oven door to allow any build up of steam or heat to release.
Do not place sealed cans or aerosols inside the oven. They may explode if they are heated.
Ensure that all control knobs are in the OFF position when not in use.
For hygiene and safety reasons this cooker should be kept clean at all times. A build-up of fats or other foodstuffs could result in a fire, especially in the grill pan.
Do not stand on the cooker or on
the open oven door.
Do not hang towels, dishcloths or clothes from the cooker or its handle. They are a safety hazard.
Always switch OFF the cooker at its power point and allow the cooker to cool before any maintenance or cleaning work is carried out.
Only clean this cooker in accordance with the instructions given in this book.
Your safety is of paramount importance.
Do not leave utensils containing foodstuffs, e.g. fat or oil in or on the cooker in case it is inadvertently switched ON.
Cookers and hobs become very hot, and retain their heat for a long period of time after use. Children should be kept well away from the cooker until it has cooled.
Therefore, if you are unsure about any of the meanings of these WARNINGS contact the:
Consumer Care Department Telephone (01582) 585858
6
INTRODUCTION
WARNING: THIS COOKER MUST BE EARTHED
RATING PLATE
Record the model and serial numbers on the back cover of this instruction book from the rating plate. This is situated on the lower front frame of the cooker and can be seen upon opening the oven door.
The cooker must be protected by a suitably rated fuse or circuit breaker. The rating of the cooker is given on the rating plate.
INSTALLATION
If your cooker has been damaged in transit, contact your supplier immediately. DO NOT attempt to install it.
The cable should be routed away from potentially hot areas marked by an ' X' in the diagram below.
To move the cooker, open the main oven door, and lift the cooker by holding inside the top of the oven compartment.
Your cooker left the factory fully packaged to protect it from damage. If it is delivered without packaging and damage has occurred, the manufacturer cannot accept responsibility. Contact your supplier for advice.
Once the packaging has been removed the cooker should only be moved by hand. DO NOT use a sack barrow or any other aid to lift the cooker as damage may occur.
Connection to the electricity supply must be carried out by a qualified electrician/competent person.
The electrical connection should be made using a double pole isolating switch (cooker socket) with at least 3mm contact separation. The cable must have conductors of sufficiently high cross-sectional area to prevent overheating and deterioration.
Six square millimetres ( 6.00mm² ) is the recommend cross-section area.
This is a type Y appliance which means it is free-standing and can be fitted with cabinets on one or both sides. It may also be fitted in a corner setting.
Side walls which are above hob level should be protected by heat resistant non-combustible material and MUST NOT be nearer than 40mm to the hob side.
A nominal air gap of 2mm at the sides of the cooker is required to enable the cooker to be moved into position.
Overhanging surfaces or a cooker hood should be a minimum of 685mm above the hob.
ed
It is important to ensure that the appliance is level after installation. Levelling feet are fitted to the front of the appliance to accommodate uneven floors.
7
REVERSIBLE MAIN OVEN DOOR
If you require the oven door to be hinged on the opposite side, you will need to contact a qualified Service Engineer. See page 21 for your nearest Service Centre. PLEASE NOTE that a charge will be made.
GENERAL NOTES ON USING YOUR COOKER
We suggest that you run all the elements for a short period to burn off any residue from their surfaces.
During this period an unpleasant odour may be emitted, it is therefore advisable to open a window for ventilation.
1 grill pan handle
1 grill pan grid
1 grill deflector
ABOUT CONDENSATION AND STEAM
When food is heated it produces steam similar to a boiling kettle. The ovens are vented to allow some of this steam to escape. However, always stand back from the cooker when opening the oven door to allow any build up of steam or heat to release.
If the steam comes into contact with a cool surface on the outside of the cooker, e.g. a trim, it will condense and produce water droplets. This is quite normal and is not caused by a fault on the cooker.
To prevent discolouration, regularly wipe away condensation and also soilage from surfaces.
For your safety wallcoverings at the rear of the appliance should be securely fixed to the wall.
GRILL AND OVEN FURNITURE
The following items of grill/oven furniture have been supplied with the cooker.
1 cranked shelf for grilling only
2 straight shelves for main oven cooking
1 meat tin
Scuffing of the stayclean oven lining by the oven furniture pack may occur during transit. These marks will disappear after the oven elements have been burnt off for the first time.
1 grill pan
8
GETTING TO KNOW YOUR COOKER
THE CONTROL PANEL
FEATURES
A - Oven Temperature Control
B - Oven Indicator Neon
C - Grill Control D - Grill Indicator Neon E - Hotplate Controls
9
THE RADIANT HOB
USING THE HOB
l
To operate the hotplates, turn the control knobs in either direction to vary the heat setting.
ll
The highest number represents the hottest setting and the lowest number the coolest setting. Choose a setting appropriate to the quantity and type of food to be cooked.
l
Avoid placing fish kettles or large preserving pans across two hotplates as this may cause damage.
RECOMMENDED SAUCEPANS
For speed and economy only good quality saucepans with flat bases and close fitting lids are recommended.
The saucepan base should cover the hotplate as much as possible. A base diameter of up to 225mm (9") may be used on a 180mm (7") hotplate.
Pressure cookers, preserving pans, etc., should comply with the recommendations given above. Traditional round bottomed Woks must not be used even with a stand. Woks with flat-bottomed bases are available and do comply with the above recommendations.
HINTS AND TIPS
l
Lift, rather than slide saucepans on and off the hotplates. This will help to reduce scratches and maintain the efficiency of the hotplate.
l
Follow any guidelines provided by the saucepan manufacturer, particularly those relating to recommended heat settings.
l
To prolong the life of the hotplates:-
l
Never use utensils with a skirt, e.g. a bucket.
l
Never use an asbestos mat.
l
Never line the spillage tray with aluminium foil
l
Never leave the hotplates ON when not covered with a saucepan.
DEEP FAT FRYING
SPECIAL FRYING NOTE:
For safety purposes when deep fat frying, fill the pan one-third full of oil, DO NOT cover the pan with a lid and DO NOT leave the pan unattended. In the unfortunate event of a fire, switch the cooker OFF at the electricity supply and cover the pan with a lid or damp cloth to assist in smothering the flames.
10
DO NOT use water on the fire. Leave the pan to cool for at least 30 minutes before moving it.
DO NOT leave the fat or oil in the frying pan on the hob to store it in case the hob is inadvertently switched ON.
1. Preparing the food.
PRESERVING
Seal the food by coating with flour, egg and breadcrumbs or batter. Do not use a basket with batter coated foods as they will stick.
2. Amount of oil. For safety purposes fill the pan only one-third full
of oil.
3. Testing the temperature of the oil.
It is advisable to use a thermometer to test the
temperature of the oil. Alternatively, drop a small cube of bread into the oil which should brown in just under a minute if the oil is at the correct temperature of 190°C/375°F.
4. Cooking the food.
Lower the food gently into the oil. Do not add
too much food at once or the temperature of the oil will be reduced and may result in soggy, greasy food.
Turn the food if necessary; doughnuts float to the
surface so will not brown on the upperside if not turned. Once cooked, drain the food on absorbent paper.
5. Double frying chips.
Double frying will ensure good chips. First fry the
chips for a few minutes at 170°C/340°F to seal the outside. Remove the chips from the oil. Increase the temperature of the oil to 190°C/375°F to finish cooking and brown the chips.
1. DO NOT use a pan that overlaps the perimeter of the hob trim.
2. To allow for a full rolling boil, the pan should be no more than one third full when all the ingredients have been added. It is better to use two pans rather than overfill one, or use half quantities.
3. Use firm fruit or vegetables and wash well before using.
4. Preserving sugar gives clear jam, however granulated sugar is cheaper and gives equally good flavour.
5. Crystallization may be caused if sugar is not completely dissolved before bringing jam to the boil. Over boiling will affect the flavour, setting properties and colour of the jam.
6. To test jam for setting: If a jam thermometer is available, boil jam to
104°C. Marmalade should be boiled to 106°C. If a jam thermometer is not available, remove
pan from heat, place sample of jam on a cold dish and cool quickly (i.e. in a freezer or frozen food storage compartment of a refrigerator). When cold, it will crinkle and hold the mark of a finger run through it, if it is ready.
7. The scum should be removed as soon as possible after setting point has been reached. Marmalade should be allowed to cool before potting to prevent the peel rising.
Chips may be kept for several hours after the first frying before finishing off with the second frying.
6. Frying temperatures Celsius Fahrenheit
o
Scale (
C) Scale (oF)
150 300
First frying of potatoes 170 340
175 350 180 360
Second frying of potatoes 190 375 Frying chicken and fish 195 380
200 390
11
THE GRILL
CAUTION - ACCESSIBLE PARTS MAY BECOME HOT WHEN THE GRILL IS IN USE. CHILDREN SHOULD BE KEPT AWAY.
l
To operate the grill, turn the grill control in
either direction to the required setting.
l
The highest number represents the hottest
setting and the lowest the coolest setting.
NOTE
THE GRILL DOOR MUST BE LEFT OPEN DURING GRILLING.
The cranked shelf MUST only be used in the grilling compartment, but a straight shelf from the oven may be used to provide alternative positions.
-
THE GRILL PAN AND HANDLE
The grill pan is supplied with a removable handle. To insert the handle, press the button on the handle
with the thumb and pivot the handle slightly upwards inserting the lip into widest part of the bracket. Move the handle towards the left, lower into position and release the button.
Ensure the handle is positively located.
When removing the handle, press the button on the handle with the thumb and pivot the handle slightly upwards and towards the right to remove from the bracket.
Ensure your hand is protected when removing the grill pan handle as the grill element can become very hot.
To correctly locate the grill pan on the shelf, ensure that the cut out on the underside of the handle bracket locates over the front bar of the shelf.
To check the progress of the food being grilled, the grill pan should be withdrawn on the shelf to attend to food during cooking or the carrier shelf can be lifted away from the cooker and rested on a heat resistant work surface.
HINTS AND TIPS
l
Food should be thoroughly dried before grilling to minimise splashing. Brush lean meats and fish lightly with a little oil or melted butter to keep them moist during cooking.
ALWAYS REMOVE THE GRILL PAN HANDLE DURING GRILLING.
12
l
Adjust the height of the grilling grid and grill pan runner position to allow for different foods.
l
When toasting bread use the cranked shelf in position 2. Adjust the grill pan grid to suit.
l
Accompaniments such as tomatoes and mushrooms may be placed underneath the grid when grilling meats.
GRILLING CHART
FOOD SHELF GRILL TIME
Bacon Rashers
2crk
(mins in total)
5-6
l
Preheat the grill on a full setting for a few minutes before cooking. Adjust the heat setting and the shelf as necessary during cooking.
l
The food should be turned over during cooking as required.
Beefburgers Chicken Joints Chops - Lamb
Pork Fish - Whole
Trout/Mackerel Fillets - Plaice/Cod Kebabs Kidneys - Lamb/Pig Liver - Lamb/Pig Sausages Steaks - Rare
Medium Well Done
Toasted Sandwiches
2crk 2crk 2crk
2crk 2crk
2crk 2crk 2crk 2crk 2crk 2crk 2crk
2crk 2crk
2crk
10-15 30-40 15-20
20-30
15-25 10-15 20-30
8-12 10-20 20-30
6-12 12-16 14-20
3-4
crk = cranked shelf Shelf positions are counted from the bottom
upwards. The times quoted above are given as a guide and
should be adjusted to suit personal taste.
13
THE OVEN
l
To operate the oven turn the oven control to the required temperature.
THINGS TO NOTE
The oven indicator neon will glow until the oven has reached the required temperature and then go out. It will cycle ON and OFF periodically during cooking showing that the temperature is being maintained.
HINTS AND TIPS
l
Arrange the shelves in the required positions before switching the oven ON. Shelves are numbered from the bottom upwards.
TO FIT THE OVEN SHELVES
The shelves should be fitted with the straight rods uppermost on the frame and the forms towards the back of the oven. If not fitted correctly the anti-tilt and safety stop mechanism will be affected.
Back of Oven
Straight Rods
Frame
l
The oven is fitted with side elements. The top of the oven is the hottest part of the oven and the bottom the coolest.
l
Avoid placing food too close to the side element oven lining to prevent scorching.
l
Do not line any part of the oven with aluminium foil as it may cause damage or interfere with the air circulation.
14
For best results always:-
l
Preheat the oven until the indicator neon goes out.
l
For economy leave the oven door open for the shortest possible time particularly when placing food into a pre-heated oven.
OVEN COOKING CHART
The oven temperatures are intended as a guide only. It may be necessary to increase or decrease the temperature by 10°C to suit individual preferences and requirements. Shelf positions are counted from the bottom of the oven.
FOOD
Biscuits Flapjacks Shortbread
Bread Bread rolls/buns
Casseroles - beef Chicken casserole Cakes: Small & Queen
Victoria sandwich Gingerbread Madeira Rich fruit Christmas
Meringues Convenience Foods Follow instructions on the pack Fish 3 180-190 20-30 Fish pie (potato topped)
Shepherds pie Fruit pies and crumbles
Milk puddings Pastry: Choux- Chocolate eclairs
Profiteroles
Shortcrust- Mince pies
Flaky/Puff pies
Quiche Lorraine/tarts/flan Meat pie
Plate tarts/pies 2 and 5 200-210 30-45 Scones
Soufflés Roasting Meat and Poultry 1 180-200 See Roasting Chart Pasta e.g. Lasagne 3 200 30-40 Vegetable dishes
Baked jacket potatoes
Baked stuffed marrow
Baked stuffed tomatoes
Roast potatoes Yorkshire puddings: (large)
(individual)
MAIN OVEN
SHELF
POSITIONS
4 and 5
5 3
1 and 5 210-220 20-30
3
3 2 and 5 2 and 5
3
3
3
2
2
3 200-210 20-25
4
2 2 and 5 2 and 5 2 and 5
3
5 200-210 30-45
2 and 5
3
2 and 4
5
3
5
5 2 and 5
COOKING
TEMP (°C)
190-200 180-190 150-160
140-150 180-190 180-190 180-190 150-160 170-180 150-160 140-150
90-100
210-220 150-160 190-200 180-190 200-210 220-230
230-240
200
200 200 190
200-220
230 230
APPROXIMATE
TIME (MINS)
25-30
2-3 hours 1½ hours
1¼-1½ hours
1-1¼ hours
2¼-2
Depending on size 3-4½h
2½-3 hours
1½-2 hours
1-1½ hours
1-1½ hours
COOK
10-20 45-65
20-25 20-25
3
/4 hours
40-45 30-35
20-30 15-20 30-40
8-12
30-40
30-35 20-25
35-40 35-40
15
ROASTING CHART
TEMPERATURES (°C)
MEAT MAIN OVEN Beef
Beef, boned
Mutton and Lamb
Pork and veal
Ham
Chicken
Turkey and goose
180-200
180-200
180-200
180-200
180-200
180-200
180-200
COOKING TIME
20-35 minutes per ½kg (1lb) and 20-35 minutes over
25-35 minutes per ½kg (1lb) and 25-35 minutes over
25-35 minutes per ½kg (1lb) and 25-35 minutes over
30-40 minutes per ½kg (1lb) and 30-40 minutes over
30-40 minutes per ½kg (1lb) and 30-40 minutes over
15-20 minutes per ½kg (1lb) and 20 minutes over
15-20 minutes per ½kg (1lb) up to 3½kg (7lb) then 15 minutes per ½kg (1lb)
Duck
Pheasant
Rabbit
Potatoes with meat
Potatoes without meat
180-200
180-200
180-200
180-200
190-200
25-35 minutes per ½kg (1lb) and 25-35 minutes over
35-40 minutes per ½kg (1lb) and 35-40 minutes over
20 minutes per ½kg (1lb) and 20 minutes over
according to size
according to size
16
CARE AND CLEANING
ALWAYS SWITCH OFF THE
ELECTRICITY
SUPPLY BEFORE CLEANING CLEANING MATERIALS
Before using any cleaning materials on your cooker, check that they are suitable and that their use is recommended by the manufacturer.
CLEANING THE OUTSIDE OF THE COOKER
DO NOT use abrasive cleaning materials, or scourers on the outside of the cooker as some of the finishes are painted and damage may occur. Cleaners that contain bleach should NOT be used as they may dull the surface finishes. Regularly wipe over the control panel, splashback, oven doors and cooker sides using a soft cloth and liquid detergent.
For convenience, the hob is hinged and can be supported using the hob stay rod during cleaning.
CLEANING THE GRILL DEFLECTOR, GRILL AND OVEN FURNITURE.
All removable parts, except the Stayclean oven panels and grill pan handle can be washed in the dishwasher.
The grill pan and grill deflector can be cleaned using a soap impregnated steel wool pad. The grill pan grid and oven shelves should be cleaned using hot soapy water. Soaking first in soapy water will make cleaning easier.
DO NOT ATTEMPT TO REMOVE ANY OF THE CONTROL KNOBS FROM THE
PANEL AS THIS MAY CAUSE DAMAGE AND IS A SAFETY HAZARD.
CLEANING THE HOB AND HOTPLATE TRIMS
Clean the hob surface with liquid detergent or a mild abrasive cream cleaner, e.g. Flash.
CLEANING INSIDE THE OVEN AND
GRILL
COMPARTMENTS
The vitreous enamel in the grill compartment and on the oven base can be cleaned using normal oven cleaners or aerosol oven cleaners with care.
Ensure that the manufacturers instructions are followed and that all parts are well rinsed afterwards.
Aerosol cleaners must not be used on Stayclean surfaces and must not come into contact with elements as this may cause damage.
CARE OF STAYCLEAN SURFACES
Your cooker has oven linings coated with a special finish to help make cleaning the oven easier.
The Stayclean surfaces destroy splashes of food and fats when the oven temperature is raised to around 220°C.
It is a good idea to run the oven for an hour or two per week to ensure continued good performance from the Stayclean finish.
The chrome hotplate trims are removable for cleaning, and can be washed in the dishwasher. The hotplate supports should NOT be removed.
The spillage tray below the hotplates can be cleaned using a soap impregnated steel wool pad.
17
HINTS AND TIPS
l
Manual cleaning of Stayclean is not recommended. Damage will occur if abrasives or aerosol sprays of any kind are used.
l
Slight discolouration and polishing of the Stayclean surface may occur in time. This does not affect the Stayclean properties in any way.
l
A good time to allow the oven to run on is after the weekly roast. After removing the roast, turn the oven up to 220°C and allow to run for an hour or so. Some soilage will remain. It is important not to allow a build-up of soilage as this can prevent the Stayclean from working.
l
Follow the recommendations below to keep oven soilage to a minimum.
l
Cook at the recommended temperatures. Higher temperatures during roasting will increase soilage. Try cooking at lower temperatures for an increased length of time, you will save energy and often the joint is more tender.
l
Use minimal, if any, extra oil or fat when roasting meat, potatoes only require brushing with fat before cooking. Extra fat in the oven during roasting will increase splashing and soilage.
l
It is NOT necessary to add water to the meat tin when roasting. The water and the fat juices from the joint create excessive splattering during cooking - even at normal temperatures, as well as causing condensation.
l
Covering joints during cooking will also prevent splashing onto the interior surfaces. Removing the covering for the last 20-30 minutes will allow extra browning if required. Some large joints and turkeys especially benefit by this method of cooking, allowing the joint to cook through before the outside is over-browned.
18
SOMETHING NOT WORKING?
We strongly recommend that you carry out the following checks on your cooker before calling a Service Engineer. It may be that the problem is a simple one which you can solve yourself without the expense of a Service call.
If our Service Engineer finds that the problem is listed below you will be charged for the call whether or not the cooker is under guarantee.
The cooker does not work at all:
* Check that the cooker has been wired in and
is switched on at the wall.
* Check that the main cooker fuse is working.
The oven temperature is too high or low:
* Check that the recommended temperatures
are being used (see page 15). Be prepared to adjust up or down by 10°C to achieve the results you want.
The hotplates are slow to boil or simmer inadequately:
* Check that the saucepans being used are
suitable. See page 10.
The oven is not cooking evenly or the side opening door will not stay open:
* Check that the cooker is level.
19
SERVICE AND SPARE PARTS
HELP US TO HELP YOU
Please determine your type of enquiry before writing or telephoning.
SERVICE
It is a recommendation by the manufacturer that annual servicing of the product is done by the manufacturers approved service organisation.
In the event of your appliance requiring service Tricity Bendix have an arrangement with Electrolux Group Service.
Before calling out an Engineer, please ensure that you have read the details under the heading 'Something Not Working?' and have the model number and purchase date to hand. The telephone number and address for service is detailed on the list headed 'Customer Service Centres'.
PLEASE NOTE that all enquiries concerning service should be addressed to your local Customer Service Centre.
CONSUMER CARE DEPARTMENT
FOR GENERAL ENQUIRIES concerning your Tricity Bendix cooker or further information on Cooking, Cooling
or Washing products, you are invited to contact our Consumer Care Department by letter or telephone as follows:
Consumer Care Department
Tricity Bendix Limited
99 Oakley Road Luton Bedfordshire LU4 9QQ
Tel: (01582) 585858
20
CUSTOMER SERVICE CENTRES
The Regional Electricity Companies are responsible for the servicing of cookers sold by their own outlets. The telephone numbers can be found in the telephone directory.
Service for cookers bought from other outlets can be obtained by calling the nearest Customer Service Centre on the numbers given below. The areas are defined by Postcode for easy reference.
CENTRE POSTAL DISTRICTS
ABERDEEN AB 01224-696569
ARGYLL PA 24-61 01369-703161
BARNSTAPLE
BORDERS TD 01573-224411
BRISTOL BA BS TA SP 0117-9211876
CANVEY
CARDIFF CF NP1-4, 6, 9-44,SA1-18
CUMBRIA CA
DUMFRIES & GALLOWAY
DUNDEE Parkinson Cowan Gas Only 01382-642828 Electrolux After Sales Service
DUNDEE DD1-14
EX18-23
E EC EN N NW W WC AL CB HA HP LU MK SG UB WD CM CO IG RM SS IP NR PE14-19,30-38
SA21-32
DG1-14 01387-265166
PH8-18
, 31-39
SERVICE APPOINTMENTS
01271-328826
0181-443-3464 0181-965-9699 0181-965-9699 01268-694144 01603-667017
01222-460131
01228-594747
01250-876285
ADDRESS
Electrolux After Sales Service Northeast Appliance Service 8 Cornhill Arcade Cornhill Drive Aberdeen AB2 5UT
Electrolux After Sales Service T.D.C. Refrigeration Briar Hill 7 Hill Street Dunoon Argyll PA23 7AL
Electrolux After Sales Service McBain Refrigeration Unit 4 Upcott Avenue Pottington Industrial Estate Barnstaple N.Devon EX31 1HN
Electrolux After Sales Service James Stewart & Son 2-8 Wood Market Kelso Borders TD5 7AX
Electrolux After Sales Service Unit BE46 PO Box 372 Bristol BS99 1UD
Electrolux After Sales Service 2-4 Sandhurst Kings Road Canvey Island SS8 0QY
Electrolux After Sales Service Guardian Industrial Estate Clydesmuir Road Tremorfa Cardiff CF2 2QS
Electrolux After Sales Service E.T.B. Services Carlisle Enterprise Centre James Street Carlisle CA2 5AP
Electrolux After Sales Service Allan Crossan (Service) 93 Irish Street Dumfries Scotland
Tayside Refrigeration 3-7 Blackness Street Dundee DD1 5LR
Electrolux After Sales Service 1 Brogan Domestics 41 Leslie Street Blairgowrie Perthshire PH10 6AT
21
Electrolux After Sales Service
GLASGOW
GUERNSEY All Codes 01481-46931
HAVERFORDWEST
HEREFORD
HULL
INVERNESS
INVERNESS PH30-41 IV40-51 01855-821315 Electrolux After Sales Service
ISLE OF WIGHT PO30-41 01983-872552
ISLE OF ARRAN KA27 01770-302909
ISLE OF MAN IM 01624-663455
ISLE OF MULL PA62-75 01688-302262
JERSEY ALL CODES 01534-505050
LAMPETER
EH FK G KA KY1-16 ML PA1-23, PH1-7
SA33-39 SA41-44 SA61-73
HR1-9 LD1-8 SY7 ,18 NP5 NP7-8
YO4 YO11-18 YO25 HU1-19 DN14
IV1-28, 30-36, 52-56, PH19-26, 42-44 KW1-14
SA19,20 SA40 SA45-48 SY23-25
0141-647-4381
01437-710914
01432-340334
01482-585678
01463-792952
01570-423020
20 Cunningham Road Clyde Estate Rutherglen Glasgow G73 1PP
Guernsey Electricity PO Box 4 Vale Guernsey Channel Islands
Electrolux After Sales Service C Butherway 1 Church Road. Roch Haverfordwest Dyfed Wales SA62 6AG
Electrolux After Sales Service Domestic Repair Centre Unit 3 Bank Buildings Cattle Market Hereford HR4 9HX
Electrolux After Sales Service John Sizer Unit 1 Boulevard Unit Factory Estate Hull HU3 4AY
Electrolux After Sales Service Highland Appliances Unit 3B3 Smithton Industrial Est Smithton Inverness
George Ross Electrical Forrestry Workshop Inchree Onich Inverness-shire PH33 6SE
Electrolux After Sales Service Wyatts Electrical Service 4 Forelands Road Bembridge Isle of Wight PO35 5XW
Electrolux After Sales Service Arran Domestics Unit 4 The Douglas Centre Brodick Isle of Arran KA27 8AJ
Electrolux After Sales Service Manx Electricity Service Workshop North Quay Douglas Isle of Man
Electrolux After Sales Service B Hogg Braeside Raeric Road Tobermory Isle of Mull PA75 6PU
Jersey Electricity Company PO Box 45 Queens Road St Helier Jersey, Channel Islands JE4 8NY
Electrolux After Sales Service Lampeter Domestic Appl. Services Unit 16 Lampeter Ind. Est. Lampeter SA48 7DY
22
Electrolux After Sales Service
LANCASTER LA1-23 01772-316175
LEEDS
LINCOLN
LIVERPOOL FY PR L WN CH CW WA
MANCHESTER BB BL OL M SK
NEWTON ABBOTT
NORTH WALES LL 01745-591616
NORTHERN
NORTHERN IRELAND EAST
NORTHERN IRELAND WEST
NUNEATON
ORKNEY KW15-17 01856-875457 Electrolux After Sales Service
REDDITCH TBA TBA Electrolux After Sales Service
BD DN1-7, 10-12, HD HG HX LS S WF YO1-3, 5-8 DE NG1-22 & 25
DN21 sub codes 1 2 & 5 only, LN1, 2 , 4,5,6 LN3 sub codes 4 & 5 only LN8-10 NG 23,24 31-34 PE1-13, 20-25
(Not WA 14/15)
WA14 & 15 only
EX1-17 TQ PL1-9, 16, 19-21
DL TS DH YO21, 22 DH NE SR
BT1-30, 36-57, 63-67 01232-746591
BT31-35, 60-62, 68-82, 92-94 01861-510400
B DY ST TF WR WS WV GL NN OX SN CV LE
0113-2608511
01522-514603
0151-2541724 Electrolux After Sales Service
0161-4777758 Electrolux After Sales Service
01626-65909
01325-301400 0191-493-2025
0121-358-7076 0121-358-5051 01993-704411 01203-350420
NL Services Unit 333 Ranglet Road Walton Summit Bamber Bridge Preston, Lancashire PR5 8AR
Electrolux After Sales Service 64-66 Cross Gates Road Leeds LS15 7NN
Electrolux After Sales Service Brian Hudson Unit 8 Stonefield Park Clifton Street Lincoln LN5 8AA
Unit 1 Honeys Green Precinct Honeys Green Lane West Derby Liverpool L12 9JH
Unit 30 Oakhill Trading Estate Devonshire Road Worsley Manchester M28 3PT
Electrolux After Sales Service South West Domestic Service Unit 2 Zealley Industrial Est Kingsteignton Newton Abbott South Devon TQ12 3SJ
Electrolux After Sales Service GMS (Cymru) Unit 2 Coed- Parc Abergele Road Rhuddlan Clwyd, Wales LL18 5UG
Electrolux After Sales Service PO Box 40 Preston Road Aycliffe Industrial Estate Newton Aycliffe, Co Durham DL5 6XA
Electrolux After Sales Service Unit C3 Edenderry Industrial Estate 326 Crumlin Road Belfast BT14 7EE
Electrolux After Sales Service G & O (Armagh) Service Owenmore House Kilwee Business Park Upper Dunmurray Lane Belfast BT17 0HD
Electrolux After Sales Service Unit 23-24 Alliance Business Pk Townsend Drive Nuneaton Warwickshire CV11 6RX
Refrigeration Sales and Services Hatson Ind. Estate Kirkwall Orkney
Heming Road Washford Redditch Worcestershire B98 ODH
23
Electrolux After Sales Service
REDRUTH TR1-20, 26, 27
ROTHSAY PA20 01700-504777 Electrolux After Sales Service
SHETLAND Own Sales 01595-692225 Electrolux After Sales Service
SHETLAND Own Sales
SHETLAND ZE2 01806-566546 Electrolux After Sales Service
SHREWSBURY
SOUTH COAST BN16-18. GU27-35
SOUTH HUMBERSIDE
TONBRIDGE
PL10-15, 17, 18, 22-35
SY1-6 SY8-17 SY19-22
PO1-22. BH DT SO TR21-25
DN 8, 9, DN15-20 DN21 sub codes 3,4 only DN31-40 LN (3 sub code 6 only), 7 LN11-13
SL GU1-26. RG CT DA ME TN BN1-15, 20-27, RH TW BR CR SE SW SM KT
01209-314407
01595
-692855
01743-450279
01705-667411 01705-667411 0117-9211876
01472-267978
01252-24505 01732-357722
01273-694341 0181-658-9069
Cornwall Domestic Service Unit 7D Pool Industrial Estate Wilson Way Redruth Cornwall TR15 3QW
D McGlashan Walker Walker Engineering Glenmhor Upper Serpentine Rothesay PA20
Tait Electronic Systems Ltd. Holmsgarth Road Lerwick Shetland ZE1 OPW
Electrolux After Sales Service Bolts Shetland Ltd. 26 North Road Lerwick Shetland ZE1 OPE
Leask Electrical Harsdale Symbister Shetland ZE2 9AA
Electrolux After Sales Service BLI Service 6 Harlescott Barn Harlescott Lane Shrewsbury SY1 3SY
Electrolux After Sales Service Limberline Road Hilsea Portsmouth Hampshire PO3 5JJ
Electrolux After Sales Service John Robinson (Electrical) Unit 74 New Enterprise Centre King Edward Street Great Grimsby DN31 3JP
Electrolux After Sales Service Unit 30 Deacon Trading Estate Morley Road Tonbridge Kent TN9 1RA
24
GUARANTEE CONDITIONS
We, Tricity Bendix, undertake that if within 12 months of the date of the purchase this Tricity Bendix appliance or any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option repair or replace the same FREE OF ANY CHARGE for labour, materials or carriage on condition that:
l
The appliance has been correctly installed and used only on the electricity supply stated on the rating plate.
l
The appliance has been used for normal domestic purposes only and in accordance with the manufacturers operating and maintenance instructions.
l
The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not authorised by us. Any servicing or repairs carried out by any unapproved third party will invalidate the approvals status of this product.
l
All service work under this guarantee must be undertaken by a Tricity Bendix service representative or authorised agent.
l
Any appliance or defective part replaced shall become the Company's property.
EXCLUSIONS
This guarantee does not cover:
l
Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or removable parts of glass or plastic.
l
Cost incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the United Kingdom.
l
Appliances found to be in use within a commercial environment, plus those which are subject to rental agreements.
l
Products of Tricity Bendix manufacture which are not marketed by Tricity Bendix.
l
EEC Countries. The standard guarantee is applicable but subject to the owners responsibility and cost to ensure the appliance meets the standards set by the Country of which the product is taken. Electrolux Aftersales Service in the Country concerned, with whom Tricity Bendix have an arrangement, will be pleased to advise further.
l
This guarantee is in addition to your statutory and other legal rights.
25
26
SB 410-311125510
23
RATING PLATE REFERENCE
MAKE AND MODEL NO. SERIAL NO. DATE OF PURCHASE
IMPORTANT NOTICE
In line with our continuing policy of research and development, we reserve the right to alter models and specifications without prior notice.
This handbook is accurate at the date of printing, but will be superseded and should be disregarded if specifications or appearance are changed.
Better Products. Better Value.
TRICITY BENDIX,99 OAKLEY ROAD, LUTON, BEDFORDSHIRE, LU4 9QQ
A Division of Emaco Limited Registered in England No. 176547 Registered Office. 101 Oakley Road, Luton LU4 9RJ.
MODEL NO. PART NO.
SB 410
4
. .
311125510
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