Reversible Oven Door ....................................................................................................................8
General Notes on using your Cooker .............................................................................................8
About Condensation and Steam ....................................................................................................8
Grill and Oven Furniture .................................................................................................................8
Getting to Know Your Cooker ..............................................................................................................9
The Control Panel ..........................................................................................................................9
The Radiant Hob .................................................................................................................................... 10
Hints and Tips ................................................................................................................................ 10
Deep Fat Frying ...................................................................................................................................... 11
The Grill .................................................................................................................................................. 12
The Grill Pan and Handle ............................................................................................................... 12
Hints and Tips ................................................................................................................................ 12
The Oven ................................................................................................................................................. 14
To Fit the Oven Shelves ................................................................................................................. 14
Hints and Tips ................................................................................................................................ 14
Thank you for buying a Tricity Bendix cooker.With our 80 years
experience in developing and manufacturing the very best in U.K.
cookers, you can be assured that you have purchased a hard working,
reliable, quality product.
TricityBendixcookerscomplywithBritishStandardsafetyand
performance requirements. They have been approved by BEAB (British
Electrotechnical Approvals Board) and are covered by a 12 month parts
and labour guarantee.
To get the best from your new T ricity Bendix cooker, we ask that you
PLEASE READ THESE INSTRUCTIONS CAREFULLY.Particular
attention should be made to cooking times and temperatures, which may
differ, from your previous cooker.
It is most important that this instruction book is retained with the
appliance for future reference. Should the appliance be sold, or if you
move house and leave the appliance, always ensure that the book
remains with the appliance.This will enable the new owner to be
acquainted with the functioning of the appliance and the relevant
warnings.
Please read the whole instruction book before attempting to use the
appliance ensuring you follow the recommendations given.
4
Page 5
SAFETY
THESE WARNINGS ARE PROVIDED IN
THE INTERESTS OF YOUR SAFETY.
ENSURETHATYOUUNDERSTAND
THEM ALL BEFORE INSTALLING OR
USING THE COOKER.
PLEASE
READ
CAREFULLY
BEFORE INSTALLATION
This cooker is heavy and care
must be taken when moving it.
Ensure that all packaging, both
inside and outside the cooker has
been removed before the cooker is
used.
DURING OPERATION
Do not use this cooker if it is in
contact with water. Never operate
it with wet hands.
This cooker is designed to be
operatedbyadults.Young
children must not be allowed to
tamper with the cooker or play with
the controls.
During use the cooker becomes
Hot.Care should be taken to
avoidtouchingtheheating
elements inside the oven.
Accessible parts especially around
the grill area may become hot
whenthecookerisinuse.
Children should be kept away until
it has cooled.
If the cooker is to be placed on a
base, measures must be taken to
prevent the cooker slipping from
the base.
Do not try to move the cooker by
pulling the door handles.
Theelectricalinstallationwork
must be undertaken by a qualified
electrician/competent person.
It is dangerous to alter or modify
the specifications of the cooker in
any way.
After installation, please dispose of
the packaging with due regard to
safety and the environment.
Take great care when heating fats
and oils, as they will ignite if they
become too hot.
This cooker has been designed for
cooking edible foodstuffs only, and
must not be used for any other
purposes.
Never place plastic or any other
material which may melt in the
oven or on the hob.
Ensure cooking utensils are large
enough to contain foods to prevent
spillages and boil overs.
The handles of saucepans which
are smaller than the heated area
on the hob will becomehot.
Ensure your hand is protected
before handling the pan.
5
Page 6
Takecaretofollowthe
recommendationsgivenfor
tending the food when grilling.
Do not leave the grill pan handle
in position when grilling as it will
become hot.
Alwaysuseovenglovesto
withdrawthegrillpan,when
grilling.
Follow the recommendations on
page 12.
Ensure that all vents are left
unobstructed to ensure ventilation
of the oven cavity.
Cookers and hobs become very
hot, and retain their heat for a long
period of time after use. Children
should be kept well away from the
cooker until it has cooled.
GENERAL
Under no circumstances should
any repairs be carried out by an
inexperienced person as this may
causeinjuryorserious
malfunction.This cooker should
be serviced by anauthorised
serviceEngineerandonly
genuine-approvedspareparts
should be used. Details of repair
and servicing arrangements are
supplied on page 20 of this book.
AFTER USE
Ensure the anti-tilt shelves are put
inplacecorrectly.Referto
instructions on page 14.
Never line any part of the cooker
with aluminium foil.
Alwaysstandbackfromthe
cooker when opening the oven
door to allow any build up of steam
or heat to release.
Do not place sealed cans or
aerosols inside the oven.They
may explode if they are heated.
Ensure that all control knobs are
in the OFF position when not in
use.
Do not stand on the cooker or on
the open oven door.
Do not hang towels, dishcloths or
clothes from the cooker or its
handle. They are a safety hazard.
Always switch OFF the cooker at
its power point and allow the
cookertocoolbeforeany
maintenance or cleaning work is
carried out.
Onlycleanthiscookerin
accordance with the instructions
given this book.
For hygiene and safety reasons
this cooker should be kept clean at
all times.A build-up of fats or
other foodstuffs could result in a
fire, especially in the grill pan.
Do not leave utensils containing
foodstuffs, e.g. fat or oil in or on
thecookerincaseitis
inadvertently switched on.
Your safety is of paramount importance.
Therefore, if you are unsure about any of the
meanings of these WARNINGS contact the:
Customer Care Department
Telephone 0870 5 950950
6
Page 7
INTRODUCTION
WARNING: THIS COOKER MUST BE EARTHED
RATING PLATE
Record the model, product and serial numbers on
the back cover of this instruction book from the
rating plate.This is situated on the lower front
frame of the cooker and can be seen upon opening
theovendoor.
The cooker must be protected by a suitably rated
fuse or circuit breaker. The rating of the cooker is
given on the rating plate.
Do not remove the rating plate from the cooker
as this may invalidate the guarantee.
INSTALLATION
Side walls which are above hob level should be
protectedbyheatresistantnon-combustible
material and MUST NOT be nearer than 40mm to
the hob side.
A nominal air gap of 10mm at the sides of the
cooker is required to enable the cooker to be
moved into position.
Overhanging surfaces or a cooker hood should be
a minimum of 685mm above the hob.
If your cooker has been damaged in transit,
contact your supplier immediately.DO NOT
attempt to install it.
Your cooker left the factory fully packaged to
protect it from damage. If it is delivered without
packaginganddamagehasoccurred,the
manufacturer cannot accept responsibility. Contact
you supplier for advice.
Once the packaging has been removed the cooker
should only be moved by hand. DO NOT use a
sack barrow or any other aid to lift the cooker as
damage may occur.
Connection to the electricity supply must be carried
out by a qualified electrician/competent person.
The electrical connection should be made using a
double pole isolating switch (cooker socket) with at
least 3mm contact separation in all poles.The
cable must have conductors of sufficiently high
cross-sectional area to prevent overheating and
deterioration.
To move the cooker, open the oven door, and lift
the cooker by holding inside the top of the oven
compartment.
e
This is a type Y appliance, which means it is freestanding and can be fitted with cabinets on one or
both sides.
7
Page 8
REVERSIBLE OVEN DOOR
GRILL AND OVEN FURNITURE
If you require the oven door to be hinged on the
opposite side, you will need to contact a qualified
Service Engineer. See page 21 for your nearest
Service Force Centre.PLEASE NOTE that a
charge will be made.
GENERAL NOTES ON USING YOUR
COOKER
We suggest that you run the oven elements for 10
– 15 minutes at 220
their surfaces. The procedure should be repeated
with the grill for approximately 5 – 10 minutes.
During this period an odour may be emitted, it is
thereforeadvisabletoopenawindowfor
ventilation.
o
C to burn off any residue from
ABOUT CONDENSATION AND STEAM
When food is heated it produces steam similar to a
boiling kettle. The oven is vented to allow some of
this steam to escape. However, always stand back
from the cooker when opening the oven door to
allow any build up of steam or heat to release.
The following items of grill/oven furniture have
been supplied with the cooker.
1 grill pan
1 grill pan handle
1 grill pan grid
If the steam comes into contact with a cool surface
on the outside of the cooker, e.g. a trim, it will
condense and produce water droplets.This is
quite normal and is not caused by a fault on the
cooker.
To prevent discolouration, regularly wipe away
condensation and also soilage from surfaces.
For your safety wall coverings at the rear of the
appliance should be securely fixed to the wall.
1 spillage tray
2 straight shelves
for ovencooking
The spillage tray sits above the grill element and
prevents fat splashing onto the grill roof.
The spillage tray may be easily removed for
cleaning.
Scuffing of the Stayclean oven side linings by the
oven furniture pack may occur during transit.
These marks willdisappearafter theoven
elements have been burnt off for the first time.
8
Page 9
GETTING TO KNOW YOUR COOKER
THE CONTROL PANEL
FEATURES
A-Hotplate Controls
B-Grill Control
C-Oven Indicator
D-Oven Temperature Control
AB
CD
9
Page 10
THE RADIANT HOB
USING THE HOB
•To operate the hotplates, turn the control
knobs clockwise from the OFF position to the
required setting.
•The highest number represents the hottest
setting and the lowest number the coolest
setting.Choose a setting appropriate to the
quantity and type of food to be cooked.
RECOMMENDED SAUCEPANS
For speedand economy only goodquality
saucepans with flat bases and close fitting lids are
recommended.
The saucepan base should cover the hotplate as
much as possible.A base diameter of up to
225mm (9”) may be used on a 180mm (7”)
hotplate.
Pressure cookers, preserving pans, etc., should
comply with the recommendations given above.
TraditionalroundbottomedWokswithflatbottomed bases are available and do comply with
the above recommendations.
HINTS AND TIPS
•Lift, rather than slide saucepans on and off the
hotplates. This will help to reduce scratches
and maintain the efficiency of the hotplates.
•Avoid placing fish kettles or large preserving
pans across two hotplates as this may cause
damage.
10
•Followanyguidelinesprovidedbythe
saucepanmanufacturer,particularlythose
relating to recommended heat settings.
•To prolong the life of the hotplates:-
•Never use utensils with a skirt, e.g. a
bucket.
•Never use an asbestos mat.
•Never line the spillage tray with aluminium
foil.
•Never leave the hotplates ON when not
covered with a saucepan.
•For fulldetails on deep fat frying and
preserving refer to instructions on page 11.
Page 11
DEEP FAT FRYING
SPECIAL FRYING NOTE:
For safety purposes when deep fat frying, fill the
pan one third full of oil, DO NOT cover the pan with
a lid and DO NOT leave the pan unattended. In
the unfortunate event of a fire, switch the cooker
OFF at the electricity supply and cover the pan
with a lid or damp cloth to assist in smothering the
flames.
DO NOT use water on the fire. Leave the pan to
cool for at least 30 minutes before moving it.
DO NOT leave the fat or oil in the frying pan on the
hob to store it in case the hob is inadvertently
switched ON.
6. Frying temperatures
CelsiusFahrenheit
Scale (°C)
150
First frying of potatoes
Second frying of potatoes
Frying chicken and fish195380
170340
175350
180360
190375
200390
PRESERVING
Scale(°F)
300
1. Preparing the food.
Seal the food by coating with flour, egg and
breadcrumbs or batter. Do not use a basket
with batter coated foods as they will stick.
2. Amount of oil.
For safety purposes fill the pan only one-third
full of oil.
3. Testing the temperature of the oil.
It is advisable to use a thermometer to test the
temperature of the oil. Alternatively, drop a
small cube of bread into the oil which should
be brown in just under a minute if the oil is at
the correct temperature of 190°C/375°F.
4. Cooking the food.
Lower the food gently into the oil. Do Not add
too much food at once or the temperature of
the oil will be reduced and may result in soggy,
greasy food.
Turn the food if necessary; doughnuts float to
the surface so will not brown on the upperside
if not turned. Once cooked, drain the food on
absorbent paper.
5. Double frying chips.
Double frying will ensure good chips. First fry
the chips for a few minutes at 170°C/340°F to
seal the outside. Remove the chips from the
oil.Increase the temperature of the oil to
190°C/375° to finish cooking and brown the
chips.
1. DO NOT use a pan that overlaps the perimeter
of the hob trim.
2. To allow for a full rolling boil, the pan should be
no more than one third full when all the
ingredients have been added.It is better to
use two pans rather than overfill one, or use
half quantities.
3. Use firm fruit or vegetables and wash well
before using.
4. Preserving sugar gives clear jam, however
granulated sugar is cheaper and gives equally
good flavour.
5. Crystallization may be caused if sugar is not
completely dissolved before bringing jam to the
boil. Over boiling will affect the flavour, setting
properties and colour of the jam.
6. To test jam for setting:
If a jam thermometer is not available, boil jam
to 104°C.Marmalade should be boiled to
106°C.
If a jam thermometer is not available, remove
pan from heat, place sample of jam on dish
and cool quickly (i.e. in a freezer or frozen food
storage compartment of a refrigerator). When
cold it will crinkle and hold the mark of a finger
run through it, if it is ready.
7. The scum should be removed as soon as
possible after setting point has been reached .
Marmalade should be allowed to cool before
potting to prevent the peel rising.
Chips may be kept for several hours after the
first frying before finishing off with the second
frying.
11
Page 12
THE GRILL
CAUTION – ACCESSIBLE PARTS MAY BECOME HOT WHEN THE GRILL IS IN USE.
CHLDREN SHOULD BE KEPT AWAY.
•To operate the grill, turn the grill control
clockwise from the ‘OFF’ position to the
required setting.
•The highest number represents the hottest
setting and the lowest the coolest setting.
NOTE
THE GRILL DOOR MUST BE LEFT OPEN
DURING GRILLING.
THE GRILL PAN AND HANDLE
The grill pan is supplied with a removable handle.
To insert the handle, press the button on the
handle with the thumb and pivot the handle slightly
upwards inserting the lip into the widest part of the
bracket.Move the handle towards the right to
remove from the bracket.
Ensure your hand is protected when removing
the grill pan handle as the grill element can
become very hot.
ALWAYS REMOVE THE GRILL PAN HANDLE
DURING GRILLING.
To correctly locate the grill pan ensure the pan
locates into the runners in the grill compartment
side panels. There are two alternative positions.
To check the progress of the food being grilled, the
grill pan should be withdrawn on the runners to
attend to food during cooking or the grill pan can
be lifted away from the cooker and rested on a
heat resistant surface.
12
HINTS AND TIPS
•Food should be thoroughly dried before grilling
to minimise splashing. Brush lean meats and
fish lightly with a little oil or melted butter to
keep them moist during cooking.
Page 13
Adjust the height of the grilling grid and grill pan
runner position to allow for different foods.
GRILLING CHART
•Accompanimentssuchastomatoesand
mushrooms may be placed underneath the
grid when grilling meats.
•When toasting bread use the top runner
position.
•Adjust the grill pan to suit. Preheat the grill on
a full setting for a few minutes before cooking.
Adjust the heat setting and runner position as
necessary during cooking.
Well Done214-20
Toasted Sandwiches23-4
Runner positions are counted from the bottom
upwards.
GRILL TIME
(mins in total)
The times quoted above are given as a guide and
should be adjusted to suit personal taste.
Adjustthegrillpangridtosuitthetypeand
thickness of food to be cooked
13
Page 14
THE OVEN
•To operate the oven turn the oven temperature
control to the required temperature.
THINGS TO NOTE
The oven indicator neon will glow until the oven
has reached the required temperature and then go
out. It will cycle ON and OFF periodically during
cooking showing that the temperature is being
maintained.
TO FIT THE OVEN SHELVES
HINTS AND TIPS
•Arrange the shelves in the required positions
before switching the oven ON.Shelves are
numbered from the bottom upwards
•Theovenisfittedwithsideelements. Thetop
of the oven is the hottest part of the oven and
the bottom the coolest.
•Avoid placing food too close to the side
element oven linings to prevent scorching.
The shelves should be fitted with the straight rods
uppermost on the frame and the forms towards the
back of the oven. If not fitted correctly the anti-tilt
and safety stop mechanism will be affected.
14
•Do not line any part of the oven with aluminium
foil as it may cause damage or interfere with
the air circulation.
For best results always:-
•Preheat the oven until the indicator neon goes
out.
•For economy leave the door open for the
shortest possible time particularly when placing
food into a pre-heated oven.
Page 15
OVEN COOKING CHART
The oven temperatures are intended as a guide only. It may be necessary to increase or decrease the temperature
by 10°C to suit individual preferences and requirements.
Shelf positions are counted from the bottom of the oven.
MAIN OVEN
FOOD
Biscuits4 and 5190-20010-20
Flapjacks5180-19025-30
Shortbread3150-16045-65
Victoria sandwich2 and 5180-19020-25
Gingerbread3150-1601¼-1½ hours
Madeira3170-1801-1¼ hours
Rich fruit3150-1602¼-2¾ hours
Christmas2140-150Depending on size 3-4½
Meringues290-1002½-3 hours
Convenience foods
Fish3180-19020-30
Fish pie (potato topped)
Shepherds pie
Fruit pies and crumbles4210-22040-45
Milk puddings2150-1601½-2 hours
Pastry: Choux – Chocolate eclairs2 and 5190-20030-35
Profiteroles2 and 5180-19020-30
Shortcrust – Mince pies2 and 5200-21015-20
Flaky/Puff pies3220-23030-40
SHELF
POSITIONS
1 and 5210-22020-30
3200-21020-25
COOKING
TEMP (°C)
Follow instructions on the pack
APPROXIMATE
COOK
(TIME MINS)
h
Quiche Lorraine/tarts/flan
5200-21030-45
Meat pie
Plate tarts/pies2 and 5200-21030-45
Scones2 and 5230-2408-12
Soufflé320030-40
Roasting Meat and Poultry1180-200See Roasting Chart
Pasta e.g. Lasagne320030-40
Vegetable dishes
The oven temperatures are intended as a guide only. It may be necessary to increase or decrease the
temperatures by 10°C to suit individual preferences and requirements.
ROASTING CHART
INTERNAL TEMPERATURES –
Rare : 50-60°C, Medium : 60-70°C, Well done : 70-80°C
MEATFAN OVENCOOKING TIME
Beef180-200
Beef, boned180-20025-35 minutes per ½kg (1lb)
Mutton and Lamb180-20025-35 minutes per ½kg (1lb)
Pork and veal180-20030-40 minutes per ½kg (1lb)
Ham180-20030-40 minutes per ½kg (1lb)
Chicken180-20015-20 minutes per ½kg (1lb)
Turkey and goose180-20015-20 minutes per ½kg (1lb) up
Duck180-20025-35 minutes per ½kg (1lb)
Pheasant180-20035-40 minutes per ½kg (1lb)
20-35 minutes per ½kg (1lb)
and 20-35 minutes over
and 25-35 minutes over
and 25-35 minutes over
and 30-40 minutes over
and 30-40 minutes over
and 20 minutes over
to 3½kg (7lb) then 15 minutes
per ½kg (1lb) over 3½kg (7lb)
and 25-35 minutes over
and 35-40 minutes over
Rabbit180-20020 minutes per ½kg (1lb)
and 20 minutes over
Potatoes with meat180-200According to size
Potatoes without meat190-200According to size
The roasting temperatures and times given in the chart should be adequate for most joints, but slight adjustments
may be required to allow for personal requirements and the shape and texture of the meat.However, lower
temperatures and longer cooking times are recommended for less tender cuts or larger joints.
Wrap joints in foil if preferred, for extra browning uncover for the last 30 – 60 min. cooking time.
16
Page 17
CARE AND CLEANING
ALWAYS SWITCH OFF THE
ELECTRICITY SUPPLY BEFORE
CLEANING
CLEANING MATERIALS
Before using any cleaning materials on your
cooker, check that they are suitable and that their
use is recommended by the manufacturer.
CLEANINGTHEOUTSIDEOFTHE
COOKER
DO NOT use abrasive cleaning materials, or
scourers on the outside of the cooker as some of
the finishes are painted and damage may occur.
Cleaners that contain bleach should NOT be used
as they may dull the surface finishes. Regularly
wipe over the control panel, splashback, oven
doors and cooker sides using a soft cloth and liquid
detergent.
CLEANING THE SPILLAGE TRAY,
GRILL AND OVEN FURNITURE
All removable parts, except the Stayclean oven
side linings and grill pan handle can be washed in
the dishwasher.
The grill pan, spillage tray and oven shelves can
be cleaned using a soap impregnated steel wool
pad. The grill pan grid should be cleaned using hot
soapy water.Soaking first in soapy water will
make cleaning easier.
CLEANING INSIDETHEOVENAND
GRILL COMPARTMENTS
The vitreous enamel in the grill compartment and
on the oven base can be cleaned using normal
oven cleaners or aerosol oven cleaners with care.
Ensure that the manufacturers instructions are
followed and thatall parts are wellrinsed
afterwards.
Aerosol cleaners must not be used on the
Stayclean side linings and must not come into
contact with elements as this may cause
damage.
DO NOT ATTEMPT TO REMOVE ANY
OF THE CONTROL KNOBS FROM THE
PANEL AS THIS MAY CAUSE DAMAGE
AND IS A SAFETY HAZARD.
CLEANING THE HOB AND HOTPLATE
TRIMS
Clean the hob surface with liquid detergent or a
mild abrasive cream cleaner, e.g. Jif.
CARE OF STAYCLEAN SURFACES
Your cooker has oven linings coated with a special
finish to help make cleaning easier.
The Stayclean surfaces destroy splashes of food
and fats when the oven temperature is raised to
around 220°C.
It is a good idea to run the oven for an hour or two
per week to ensure continued good performance
from the Stayclean finish.
THINGS TO NOTE
When operating the cooker at higher temperatures
than used in normal cooking the surfaces of the
cooker may get hotter than usual. Children should
be kept away.
The chrome hotplate trims are removable for easy
cleaning, and can be washed in the dishwasher.
The hotplate supports should NOT be removed.
17
Page 18
HINTS AND TIPS
•Manual cleaning of the Stayclean linings is not
recommended. Damage will occur if abrasives
or aerosol sprays of any kind are used.
•Slight discolouration and polishing of the
Stayclean surfaces may occur in time. This
does not affect the Stayclean properties in any
way.
•Agoodtimetoallowtheoventorunonisafter
the weekly roast.After removing the roast,
turn the oven up to 220°C and allow to run for
an hour or so. Some soilage will remain.
It is important not to allow a build-up of soilage
as this can prevent the Stayclean from
working.
•Follow the recommendations below to keep
ovensoilagetoaminimum.
•Cook at the recommended temperatures.
Highertemperaturesduringroastingwill
increase soilage.Try cooking atlower
temperatures for an increased length of time,
you will save energy and often the joint is more
tender.
•Use minimal, if any, extra oil or fat when
roasting meat, potatoes only require brushing
with fat before cooking. Extra fat in the oven
during roasting will increase splashing and
soilage.
•It is NOT necessary to add water to the meat
tin when roasting. The water and the fat juices
from the joint create excessive splattering
during cooking – even at normal temperatures,
as well as causing condensation.
•Covering joints during cooking will also prevent
splashing onto the interior surfaces. Removing
the covering for the last 20-30 minutes will
allow extra browning if required. Some large
joints and turkeys especially benefit by this
method of cooking, allowing the joint to cook
through before the outside is over-browned.
18
Page 19
SOMETHING NOT WORKING?
We strongly recommend that you carry out the
following checks on your cooker before calling a
Service Engineer. It may be that the problem is a
simple one which you can solve yourself without
theexpenseofaServicecall.
If our Service Engineer finds that the problem is
listed below you will be charged for the call
whether or not the cooker is under guarantee.
The cooker does not work at all:
* Check that the cooker has been wired in
and is switched on at the wall.
* Check that the main cooker fuse is
working.
Theoventemperatureistoohighorlow:
* Checkthattherecommended
temperatures are being used (see page
15). Be prepared to adjust up or down by
10°C to achieve the results you want.
The hotplates are slow to boil or simmer
inadequately:
* Check that the saucepans being used are
suitable. See page 10.
The oven is not cooking evenly or the side
opening door will not stay open:
* Check that the cooker is level.
19
Page 20
SERVICE AND SPARE PARTS
In the event of your appliance requiring service, or
if you wish to purchase spare parts please contact
your local Tricity Bendix Service Force Centre by
telephoning:
0870 5 929929
Your call will be routed to the Service Force Centre
covering your post code area. The address of your
local Service Force Centre is detailed on pages 21
– 22.
For Service in the Republic of Ireland contact
Tricity Bendix
Long Mile Road
Dublin 12
Telephone: 01 4090752
Before calling out an engineer, please ensure you
havereadthedetailsundertheheading
‘Something Not Working?’.
When you contact the Service Centre you will need
to give the following details:
1. Your name, address and post code.
2. Your telephone number.
3. Clear and concise details of the fault.
4. The model, product and serial number of the
appliance (found on the rating plate).
5. The purchase date.
CUSTOMER CARE DEPARTMENT
For general enquiries concerning your Tricity Bendix appliance, or further information on Tricity Bendix products,
you are invited to contact our Customer Care Department by letter or telephone as follows:
Customer Care Department
Tricity Bendix
55 – 77 High Street
Slough
Berkshire
SL1 1DZ
Tel: 0870 5 950950 *
* calls to this number may be recorded for training purposes.
20
Page 21
Tricity Bendix Service Force
To contact your local Tricity Bendix Service Centre telephone 0870 5 929929
CHANNEL ISLANDS
GUERNSEYGuernsey Electricity
PO Box 4
Vale, Guernsey
Channel Islands GY1 3AD
JERSEYJersey Electricity Company
PO Box 45
Queens Road
St Helier
Jersey
Channel Islands JE4 8NY
SCOTLAND
ABERDEEN54 Claremont Street
(M05)Aberdeen AB10 6RA
We, Tricity Bendix, undertake that if within 12 months of the date of the purchase this Tricity Bendix appliance or
any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option
repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:
•The appliance has been correctly installed and used only on the electricity supply stated on the rating plate.
•The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer’s
instructions.
•The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not
authorised by us.
•All service work under this guarantee must be undertaken by a Tricity Bendix service centre.
•Any appliance or defective part replaced shall become the Company’s property.
•This guarantee is in addition to your statutory and other legal rights.
Home visits are made between 8.30am and 5.30am Monday to Friday. Visits may be available outside these hours
in which case a premium will be charged.
Exclusions
This guarantee does not cover:
•Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or
removable parts of glass or plastic.
•Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the
United Kingdom.
•Appliances found to be in use within a commercial environment, plus those which are subject to rental
agreements.
•Products of Tricity Bendix manufacture which are not marketed by Tricity Bendix.
European Guarantee
If you should move to another country within Europe then your guarantee moves with you to your new home subject
to the following qualifications:
•The guarantee starts from the date you first purchased your product.
•The guarantee is for the same period and to the same extent for labour and parts as exists in the new country of
use for this brand or range of products.
•This guarantee relates to you and cannot be transferred to another user.
•Your new home is within the European Community (EC) or European Free Trade Area.
•The product is installed and used in accordance with our instructions and is only used domestically, i.e. a
normal household.
•The product is installed taking into account regulations in your new country.
Before you move please contact your nearest Customer Care centre, listed below, to give them details of your new
home. They will then ensure that the local Service Organisation is aware of your move and able to look after you
and your appliances.
From the Electrolux Group. The world’s No.1 choice.
The Electrolux Group is the world’s largest producer of powered appliances for kitchen, cleaning and outdoor use. More than 55 million Electrolux group products (such
as refrigerators, cookers, washing machines, vacuum cleaners, chain saws and lawn mowers) are sold each year to a value of approx. USD 14 billi on in more than 150
countriesaround the world.
PART NO.
311286210
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