TriangleTube PRESTIGE Solo PA 399, PRESTIGE Solo PA 250, PRESTIGE Solo PA 299, PRESTIGE Solo PA 80, PRESTIGE Excellence 110, PRESTIGE Solo PA 110, PRESTIGE Solo PA 175, PRESTIGE Solo PA 155 User's Information Manual
• Customer must register unit within thirty (30) days of installation in order to gain warranty coverage. See Warranty Card
for details.
• Leave all documentation received with appliance with the owner for future reference.
WARNING
• To maintain the safety & longevity of your appliance, read and follow the maintenance schedule
information throughout this manual.
• If the information in this manual is not followed exactly, a fire or explosion may result causing substantial property damage, serious injury, or death.
FOR YOUR SAFETY
• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
• WHAT TO DO IF YOU SMELL GAS
- Do not try to light any appliance
- Do not touch any electrical switch; do not use any phone in your building.
- Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
- If you cannot reach your gas supplier, call the fire department.
Installation and service must be performed by a qualified installer, service agency or the gas supplier.
Revision date : 03/15/18A1005230 - 664A0800 • B
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TABLE OF CONTENTS
PRODUCT AND SAFETY INFORMATION ............................................................................ V
CHAPTER 1 - COMBUSTION AIR CONTAMINATION ......................................................... 1
5.2. ACVMax Menu Structure ..............................................................................................................12
5.3. Home Screen ................................................................................................................................. 13
5.4. Status Line Messages ................................................................................................................... 14
5.5. Main Menu .....................................................................................................................................15
5.6. EZ Setup ........................................................................................................................................ 15
Fig. 15 - PRESTIGE Solo Control & Display Enclosures .........................................................................37
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PRODUCT AND SAFETY INFORMATION
SAFETY
IMPORTANT SAFETY INFORMATION FOR
THE HOMEOWNER AND THE TECHNICIAN
This manual contains important information with respect to
the operation and maintenance of the appliance.
This manual must be provided to the Homeowner, who will
keep it in a safe place for future reference.
Triangle Tube accepts no liability for any damage,
injury, or loss of life resulting from incorrect
installation, alteration of any factory supplied
parts, or the use of parts or ttings not specied by
Triangle Tube. If there is a conict or doubt about the
proper installation of the unit or any factory supplied
replacement parts please contact Triangle Tube
Technical Support.
DEFINITIONS
The following terms are used throughout this manual
to bring attention to the presence of potential hazards
or to important information concerning the product.
DANGER
Indicates the presence of a hazardous situation which, if ignored, will result in substantial
property damage, serious injury, or death.
WARNING
Indicates a potentially hazardous situation
which, if ignored, can result in substantial
property damage, serious injury, or death.
CAUTION
Indicates a potentially hazardous situation
which, if ignored, can result in minor property
damage, or injury.
NOTICE
Indicates special instructions on installation,
operation or maintenance, which are important to the equipment but not related to person-
al injury hazards.
BEST PRACTICE
Indicates recommendations made by Triangle
Tube for the installers, which will help to ensure
optimum operation and longevity of the equip-
ment.
STOP !
READ BEFORE SERVICING
Failure to adhere to the guidelines within this manual
can result in substantial property damage, serious
injury, or death.
TECHNICIAN: When calling or writing about the PRESTIGE,
please have the boiler model and serial number available.
DANGER
• Do not use this appliance if any part has been under
water. Immediately call a qualified service technician
to inspect the appliance and to replace any part of
the control system which has been under water.
• Avoid electrical shock when servicing the
appliance, by disconnecting the electrical supply
prior to performing service or maintenance.
• Failure to comply with these instructions will
result in substantial property damage, serious
injury, or death.
WARNING
• The Prestige Installation manual is for use only by
a qualified heating installer/service technician.
The homeowner will use this User's Information
Manual for reference.
• What to do if you smell gas:
- Do not try to light any appliance
- Do not touch any electrical switch; do not use
any phone in your building.
- Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
- If you cannot reach your gas supplier, call the
fire department.
• Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
• Prior to installing this product, the qualified
installer must read all instructions included in
this manual and all accompanying manuals/
documents with this appliance.
• All installation steps required in these manuals
must be performed in the proper order given.
• This product must be maintained / serviced and
inspected annually by a qualified service technician.
• Failure to comply with these instructions can
result in substantial property damage, serious
injury, or death.
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SAFETY
PRODUCT AND SAFETY INFORMATION
Boiler and System Water
WARNING
• A byproduct of any gas fired appliance is carbon
monoxide. Triangle Tube requires the installation
of a minimum of two (2) hard-wired carbon
monoxide detectors with an alarm and battery
back-up; one in the mechanical room where
the boiler is located and another installed in
the living area outside the bedroom(s) for all
installations. Consult the local authority having
jurisdiction for any additional carbon monoxide
detector requirements in your area. See Chapter
2 of the Prestige Installation & Maintenance
Manual
requirements in Massachusetts.
• Failure to comply with these instructions can
result in substantial property damage, serious
injury, or death.
Service and Maintenance:
• Allow the unit to cool down prior to servicing to
avoid severe burns.
• The PRESTIGE must be maintained as outlined
in this manual and have at least annual service
performed by a qualified service technician to
ensure unit / system reliability.
PRESTIGE Operation
• Do not block flow of combustion air to the
PRESTIGE. If the combustion air blockage is easily
accessible and removable, then remove it. If
blockage is not obvious or cannot be removed,
have the unit and system checked by a qualified
service technician.
• Do not allow contaminated air to enter the unit’s
combustion air inlet. See page 3 for details.
• The PRESTIGE is equipped with a low water cutoff
device. The boiler and system piping must be
filled and pressurized to 12 psig prior to startup.
The unit will shut down if the pressure falls below
7.2 psig.
• Should overheating occur or if the gas supply
fails to shut off, DO NOT turn OFF or disconnect
the electrical supply to the pump. Instead, turn
OFF the manual gas control valve external to the
appliance.
for additional carbon monoxide detector
• Have the boiler and system water chemistry
checked at least annually by a qualified service
technician.
• Do not use petroleum-based cleaning or sealing
compounds in the boiler or system. Gaskets and
seals in the system may be damaged, which can
result in substantial property damage.
• Do not use any product not specifically designed
for boiler / hydronic heating systems. Serious
damage to the unit, piping system, personnel
and / or property may result.
• Continual fresh makeup water will reduce the life
of the PRESTIGE. Addition of oxygen can cause
internal corrosion in the system components. All
leaks in the system must be repaired at once to
prevent excessive makeup water.
• Do not add cold makeup water when the
appliance is hot. Thermal shock can potentially
cause cracks in the heat exchanger.
• Failure to comply with these instructions can
result in substantial property damage, serious
injury, or death.
CAUTION
• It is prohibited to carry out any modifications to
the appliance without prior written consent from
Triangle Tube.
• Faulty parts must only be replaced by genuine
Triangle Tube factory parts.
• Failure to comply with these instructions can result
in minor property damage, or injury.
NOTICE
• The homeowner is only permitted to carry out the basic
set-up operations (EZ Setup) after he has received all
relevant instructions from the installer. Any other setup must be carried out by a qualified installer.
• In case of any anomaly, please call your qualified
service technician.
• Make sure to reference the unit’s model number and
serial number from the rating label when inquiring
about service or troubleshooting.
• Triangle Tube reserves the right to change the
technical characteristics, components and features of
its products without prior notice. Check for an updated
version of this manual at www.triangletube.com.
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PRODUCT AND SAFETY INFORMATION
PRODUCT EFFECTIVITY - PRESTIGE
SOLO 299/399
NOTICE
Following a configuration upgrade on the Prestige Solo 299 and 399 blower/Venturi/gas valve
assembly, two different configurations now
exist in the Prestige Solo 299/399 boilers. To reflect the differences, a code (see table below) is
allocated to each configuration and displayed
in the relevant locations in the manual.
SAFETY
Eectivity code
- up to S/N
- from S/N
(*) Unknown at the time of printing - therefore, for P299 boilers, all S/N higher than eectivity code are concerned.
P Solo 299P Solo 399
PA116182PA116693
— (*)PA124663
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CHAPTER 1 - COMBUSTION AIR CONTAMINATION
WARNING
If the PRESTIGE combustion air inlet is located
in an area likely to cause or contain contamination, or if products which could contaminate
the air cannot be removed, the combustion air
must be repiped and terminated at another location. Contaminated combustion air will damage the unit and its burner system, and can
result in substantial property damage, serious
injury, or death.
DANGER
• Do not operate the PRESTIGE if the combustion air inlet is located near a laundry
room or pool facility. These areas will al-
ways contain hazardous contaminants.
• Pool, laundry, common household, and
hobby products often contain fluorine or
chlorine compounds. When these chemicals pass through the burner and vent
system, they can form strong acids. These
acids will corrode the heat exchanger,
burner components, and vent system,
causing serious damage and possible
flue gas spillage or water leakage into
the surrounding area.
• Please read the information listed below. If contaminating chemicals are located near the area of the combustion
air inlet, the installer must pipe the combustion air inlet to an area free of these
chemicals.
• Failure to comply with these instructions
will result in substantial property dam-
age, serious injury, or death
Potential contaminating products
• Spray cans containing chloro/uorocarbons
• Permanent Wave Solutions
• Chlorinated wax
• Chlorine based swimming pool chemicals /
cleaners
• Calcium Chloride used for thawing ice
• Sodium Chloride used for water softening
• Refrigerant leaks
• Paint or varnish removers
• Hydrochloric acid / muriatic acid
• Cements and glues
• Antistatic fabric softeners used in clothes dryers
• Chlorine-type bleaches, detergents, and cleaning solvents found in household laundry rooms
• Adhesives used to fasten building products and
other similar products
Areas likely to contain these products
• Dry cleaning / laundry areas and establishments
• Beauty salons
• Metal fabrication shops
• Swimming pools and health spas
• Refrigeration Repair shops
• Photo processing plants
• Auto body shops
• Plastic manufacturing plants
• Furniture renishing areas and establishments
• New building construction
• Remodeling areas
• Garages with workshops
CHAPTER 1
1
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CHAPTER 2 - MAINTENANCE SCHEDULES
2.1. Service Technician
At least on an annual basis the following maintenance
should be performed by a qualied service technician:
General
• Attend to any reported problems.
• Inspect the interior of the boiler jacket area; clean
and vacuum if necessary.
• Clean the condensate drain assembly and ll with
fresh water.
• Check boiler uid pH on systems.
• Check for leaks, both inside and outside the unit:
water, gas, ue and condensate.
• Verify vent piping and air inlet piping are in good
condition, sealed tight and properly supported.
• Check boiler water pressure, piping and expansion
tank.
• Check control settings.
• Check ignition electrode (sand o any white oxide;
clean and reposition).
• Check ignition wiring and ground wiring.
• Check all control wiring and connections.
• Check burner ame pattern (stable and uniform).
• Check carbon monoxide detectors.
Additional items if combustion or performance is
poor:
• Clean heat exchanger and ue ways.
• Remove burner assembly and clean burner head
using compressed air only.
2.2. Owner Maintenance
Periodically:
• Check the area around the unit.
• Check and remove any blockage from the combustion air inlet and ventilation openings.
• Check the temperature and pressure gauges.
Monthly:
• Check vent piping.
• Check combustion air inlet piping.
• Check the pressure relief valve.
• Check the condensate drain system.
Every 6 months:
• Check boiler piping and gas supply piping for corrosion or potential signs of leakage.
• Operate the pressure relief valve.
• Check carbon monoxide detectors.
WARNING
Follow the maintenance procedures given in
Chapter 3 on page 5 of this manual. Failure
to perform the service and maintenance or
follow the directions in this manual can result
in damage to the PRESTIGE or system components, resulting in substantial property
damage, serious injury, or death.
CHAPTER 2
Service Technician maintenance procedures can be
found in Chapter 17 of the Prestige Installation and
Maintenance manual.
Once the maintenance items are completed, review
the service with the owner.
3
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CHAPTER 3 - MAINTENANCE PROCEDURES
3.1. Owner Maintenance Procedures
WARNING
The PRESTIGE must be inspected and serviced annually, preferably at the start of the
heating season, by a qualified service technician. In addition, the owner maintenance
and care of the unit as outlined in Chapter 2 on page 3 and further explained in this
chapter should be performed to assure maximum efficiency and reliability of the unit.
Failure to service and maintain the PRESTIGE
and the system components can result in
equipment failure, resulting in substantial
property damage, serious injury, or death.
NOTICE
The following information provides detailed
instructions for completing the owner maintenance items outlined in the maintenance
schedule in Chapter 2 on page 3.
• Verify that the area surrounding the PRESTIGE is
free of combustible / ammable materials or ammable vapors or liquids. Remove immediately if
found.
• Verify that combustion air inlet area is free of any
contaminates. Refer to the materials listed in
Chapter 1 on page 1 of this manual. If any of
these products are in the area from which the unit
takes its combustion air, they must be removed
immediately or the combustion air intake must be
relocated to another area.
3.2.2 Check Ventilation Air Openings
• Verify that all ventilation openings to the mechanical room or building are open and unobstructed.
• Check and verify that the vent termination and the
combustion air intake are free of debris and obstructions. Remove any debris on the air intake or
ue exhaust openings. If removing the debris does
not allow the unit to operate correctly, contact a
qualied service technician to inspect the unit and
the vent / combustion air system.
CHAPTER 3
3.2. Daily Maintenance
3.2.1 Check Surrounding Area
WARNING
Eliminate all the materials listed in Chapter 1
on page 1 from the area surrounding the
unit and from the vicinity of the combustion
air inlet.
If contaminates are found:
• Remove products immediately from the
area. If they have been there for an extended period, call a qualified service
technician to inspect the unit for possible
damage from corrosion.
• If products cannot be removed, immediately call a qualified service technician
to re-pipe the combustion air inlet piping and locate the combustion air intake
away from the contaminated areas.
3.2.3 Check Temperature Display and Pressure
Gauge
• Ensure the pressure reading on the pressure gauge
does not exceed 25 psig. Higher pressure readings
may indicate a problem with the expansion tank.
• Ensure the temperature on the display panel does
not exceed 194ºF. Higher temperature readings
may indicate a water ow problem.
• Contact a qualied service technician if problem
persists.
Failure to comply with these instructions can
result in substantial property damage, seri-
ous injury, or death
5
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CHAPTER 3 - MAINTENANCE PROCEDURES
CHAPTER 3
3.3. Monthly Maintenance
3.3.1 Check Vent and Combustion Air Piping
• Visually inspect the venting system and combustion air piping for blockage, deterioration of gaskets or leakage. Contact a qualied service technician immediately if any problems are found.
DANGER
Failure to inspect the vent system and combustion air inlet piping and to have any conditions repaired, will result in serious injury,
or death.
3.3.2 Check Pressure Relief Valve
1. Visually inspect the pressure relief valve and the
relief valve discharge pipe for signs of weeping or
leakage.
2. If the pressure relief valve weeps often, the expan-
sion tank may not be operating properly. Immediately contact a qualied service technician to inspect the unit and system.
3.3.3 Check Condensate Drain System
4. Ensure the condensate drain tubing is not blocked
by pouring water through the ll plug port on the
condensate drain assembly. The water should ow
out of the end of the drain tubing. If water does
not appear at the end of the drain tubing, contact
a qualied service technician to inspect and clean
the condensate drain assembly.
5. To ll the condensate drain assembly, remove the
ll plug from the condensate assembly. Slowly pour
water into the assembly until water appears at the
end of the drain tubing. Stop lling and replace
plug.
Retaining Nut
Place the Metal
Washer and (2)
Rubber Gaskets in
this order for
proper seal
Plastic Ball
(Not shown)
Condensate
Drain Assembly
{
Fill Plug
with Vaccum
Break Port
Compression
Nut with Rubber Seal
Flexible Tubing
(or 3/4 PVC/
CPVC Piping
to Drain)
1. Ensure condensate drain assembly is rmly secured
to bottom of the unit. See Fig. 1 on the right.
WARNING
Do not operate the boiler without the factory-supplied condensate drain assembly
installed. Operation of the boiler without
the condensate drain assembly installed can
result in property damage, serious injury, or
death.
2. While the unit is running, check the discharge end
of the condensate drain tubing. Ensure no ue gas
is leaking from the condensate drain tubing by
holding your ngers near the opening.
3. If you notice ue gas leaking, turn o the unit and
contact a qualied service technician to inspect the
unit and condensate drain assembly.
Fig. 1 - Condensate Drain Assembly
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CHAPTER 3 - MAINTENANCE PROCEDURES
3.4. 6-Month Maintenance
3.4.1 Check Water and Gas Piping
1. Remove the boiler front jacket panel and perform
a gas leak inspection per steps 1 through 6 of the
Operating Instructions on page 9. If gas odor or a
leak is detected, immediately shut down the unit
following procedures on page 9. Call a qualied service technician.
2. Visually inspect for leaks around the internal boiler
water connections and around the heat exchanger.
Visually inspect the external system piping, circulators, and system components and ttings. Immediately call a qualied service technician to repair any
leaks.
WARNING
Have leaks fixed at once by a qualified service
technician. Failure to comply can result in
substantial property damage, serious injury,
or death.
3.4.2 Operate Pressure Relief Valve
1. Before proceeding, verify that the relief valve outlet
has been piped to a safe place, avoiding any possibility of scalding from hot water.
3. If water ows freely, release the lever and allow the
valve to seat. Watch the end of the relief valve discharge pipe to ensure that the valve does not weep
after the line has had time to drain. If the valve
weeps, lift the lever again to clean the valve seat. If
the valve does not properly seat and continues to
weep afterwards, contact a qualied service technician to inspect the valve.
4. If water does not ow from the valve when you lift
the lever completely, the valve or discharge line
may be blocked. Immediately shut the unit down
per the instructions on page 9. Call a qualied service technician to inspect the valve and discharge
line.
3.4.3 Check Carbon Monoxide Detectors
CHAPTER 3
Verify that at least two (2) carbon monoxide detectors
are installed and operating properly. One must be installed in the mechanical room where the PRESTIGE is
located and another installed in the living area outside
the bedroom(s).
Contact a qualied service technician if carbon monoxide detectors are not installed or operating properly.
WARNING
To avoid water damage or scalding, a discharge line must be connected to the relief
valve outlet and directed to a safe place of
disposal. This discharge line must be installed by a qualified service technician in
accordance with the PRESTIGE installation
manual. The discharge line must be terminated so as to eliminate possibility of severe
burns or property damage should the valve
discharge. Failure to comply can result in
substantial property damage, serious injury,
or death.
2. Read the pressure gauge to ensure the system is
pressurized. Lift the relief valve top lever slightly,
allowing water to relieve through the valve and discharge piping.
7
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CHAPTER 4 - OPERATING INSTRUCTIONS
FOR YOUR SAFETY, READ BEFORE LIGHTING
WARNING
If you do not follow these instructions exactly, a fire or explosion may result,
causing substantial property damage, serious injury, or death.
A. This appliance does not have a pilot. It is equipped
with an ignition device which automatically lights
the burner. DO NOT try to light the burner by hand.
B. BEFORE OPERATING, smell all around the appliance
area for gas. Be sure to smell next to the oor because some gas is heavier than air and will settle on
the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not
use any phone in your building
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call
the re department.
OPERATING INSTRUCTIONS
C. Use only your hand to turn the external manual
gas valve. Never use tools. If the valve will not turn
by hand, don’t try to repair it; call a qualied service
technician. Force or attempted repair may result in
a re or explosion.
D. Do not use this appliance if any part has been
under water. Immediately call a qualied service
technician to inspect the appliance and to replace
any part of the control system and any gas control
which has been under water.
CHAPTER 4
1. STOP! Read the safety information above. This appliance is equipped with an ignition device which
automatically lights the burner. DO NOT try to
light the burner by hand.
2. Set room thermostat(s) to lowest setting. Turn the
external manual gas valve handle clockwise
to “CLOSE” (valve handle must be perpendicular to
gas piping).
3. Turn the service switch on the appliance control
panel OFF.
4. Remove the front jacket panel on the unit.
5. Wait ve (5) minutes to clear out any gas. If you
then smell gas in the jacket enclosure or around
the unit, STOP! Follow “B” in the safety information
above. If you don’t smell gas, go to the next step.
6. Turn the external manual gas valve handle counter clockwise
handle shall be parallel to gas piping).
to “OPEN” gas supply (valve
TO TURN OFF GAS TO APPLIANCE
1. Set the room thermostat to lowest setting.
2. Turn the service switch on the appliance control
panel to “OFF”
7. Turn the service switch on the appliance control
panel “ON”.
8. Set room thermostat(s) to desired setting(s).
9. The appliance control panel display will show the
current operating status on the Status Line at the
bottom of the screen. “Standby” means there is
no call for heat (all thermostats are satised). “CH
Demand” indicates a space heating call has been
received. “DHW Demand” indicates a domestic hot
water call has been received. A ame icon will be
displayed when the unit is red.
10. If the unit will not operate, follow the instructions
“To Turn O Gas to Appliance” and call your service
technician or gas supplier.
11. Replace the front jacket panel. Make sure the panel
is seated rmly in place and all mounting screws
are tightened.
3. Turn the external manual gas valve handle clockwise
to “CLOSE”.
9
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CHAPTER 5 - ACVMAX OPERATION
The ACVMax Boiler Management System is designed
to be exible yet easy to use. ACVMax monitors and
controls the PRESTIGE to provide heat as eciently as
possible.
All ACVMax features are easy to use through a graphical
display where information is presented either graphically or in plain English, so code charts are not required.
Fig. 2 below shows an ACVMax display example of the
PRESTIGE Solo red for a domestic hot water demand.
5.1. ACVMax Navigation
Navigation is performed through four arrow buttons
UP, DOWN, LEFT, RIGHT with a center OK button for
making selections and entering information.
The INSTALLER button (the small round button) pro-
vides the installing contractor with full access to all
available features after entering a password.
The Main Menu can be entered from the Home Screen
by pressing the OK button.
The menu system utilizes icons to represent each selection. The current selected menu is displayed as a reversed image with a text description shown at the top
of the display. Menus can be entered by highlighting
the desired icon and pressing the OK button.
The Home Screen icon
returns to the Home Screen when selected. The Previous Screen icon
turns to the previous screen when selected.
at the bottom of each screen
at the bottom of each screen re-
Solo
Target = 186°F
DHW Demand
Fig. 2 - ACVMax User Interface
CHAPTER 5
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CHAPTER 5 - ACVMAX OPERATION
5.2. ACVMax Menu Structure
Home Screen
Solo
186°F
DHW
156°F
Target = 186°F
DHW Demand
CHAPTER 5
EZ Setup
CH / DHW Operation
Heating Enabled
Select Language
Select Language
English
Français
Nederlands
Español
Italiano
Deutsch
Boiler Information
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Boiler Information
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Lockout History
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Heating EZ SetupDHW EZ Setup
12
EZ Setup ResetDisplay EZ Setup
Page 21
CHAPTER 5 - ACVMAX OPERATION
5.3. Home Screen
The Home Screen presents status information in a very
user friendly way so that the current state of the boiler
can be quickly accessed.
• Screen backlight - it will illuminate when any button is depressed, and remain illuminated for ve
minutes.
• Screen contrast - it can be adjusted at the Home
screen by pressing and holding the OK button,
then pressing and holding the LEFT button along
with the OK button. Press the UP and DOWN
button to increase or decrease the contrast while
holding the OK and LEFT buttons depressed. All
buttons must be released and the procedure performed again to switch between increasing and
decreasing contrast.
Main Icons of ACVMAX display
• Central Heating - indicates information related
to central/space heating.
•
•
•
•
•
•
•
•
DHW - indicates information related to Domes-
tic Hot Water.
Home - to go back to the home screen.
Back - to go back to the previous screen.
Warm Weather Shutdown - displays on the
home screen when the outdoor temperature
reaches the Warm Weather Shutdown temperature.
Reset - to reset the system to the factory settings.
Settings - to access controller settings (lan-
guage, units, etc.).
Easy Setup - to quickly adjust the most com-
mon settings.
CH/DHW operation - to enable/disable the
central/space heating or Domestic Hot Water functions
The model is indicated at the top of the screen.
The PRESTIGE Solo is represented in the center of the Home Screen. Basic operating
information such as supply and return temperatures are displayed as well as current
Radiator icon: indicates that a central heating
call has been received. A small number 1 or 2
indicates which CH calls are active
A ame symbol is displayed when the unit is red. The
ame size changes to indicate the current ring rate.
Basic information: The user can toggle
through items using the LEFT and RIGHT keys
to view Target, Supply, Return, Domestic, Outdoor, System and Mix Zone temperatures.
burner status.
Solo
186°F
156°F
Target = 186°F
DHW Demand
Information - to get information on the boiler.
•
Faucet icon: indicates that a DHW call has been
received.
Circulator icons: indicate which circulators are currently
DHW
powered.
Status line: displays the current operating state of
the boiler. See paragraph 5.4 on page 14.
CHAPTER 5
13
Page 22
CHAPTER 5 - ACVMAX OPERATION
CHAPTER 5
5.4. Status Line Messages
Standby - Indicates that the Prestige is ready to re-
spond when a demand is received.
CH Demand - A central heating call has been received.
DHW Demand - A domestic hot water call has been
received.
CH/DHW Demand - Central heating and domestic hot
water calls are being received simultaneously. Both calls
are being satised simultaneously because domestic
hot water priority has been disabled.
DHW Priority - Central heating and domestic hot water calls are being received simultaneously. Domestic
hot water call is being satised rst because it has priority over central heating calls.
Priority Timeout - Central heating and domestic hot
water calls are being received simultaneously. The domestic hot water priority time limit has been exceeded.
Priority will now switch back and forth between central
heating and domestic hot water calls until one call is
satised.
External Demand - An external modulation call has
been received.
CH Post Pump - The central heating circulator(s) is/are
running to remove heat from the Prestige at the completion of a call.
DHW Post Pump - The domestic hot water circulator(s)
is/are running to remove heat from the Prestige at the
completion of a call.
Freeze Protection - The burner is red because the
freeze protection feature has been activated. Freeze
protection will end once the supply/system water temperature is raised to 60°F [16°C].
Boiler Protection - The burner ring rate is being reduced because of an excessive dierence between the
boiler supply and return temperatures. The ring rate
will begin increasing once the temperature dierence
is less than 45°F [25°C].
Low Water Pressure - The system pressure has dropped
to 10.1 psi. The Prestige will still respond to calls until
the pressure drops below 7.2 psi. Increase system pressure to 14.5 psi to clear Low Water Pressure warning.
Lockout Description - The lockout which currently
has the Prestige shut down is displayed.
Slave Operation - The Prestige is a slave in a cascade
system.
Manual Operation - The burner or circulators have
manually been enabled in the Installer Menu.
CH Burner Delay - The burner will not re until the call
blocking time has elapsed.
DHW Burner Delay - The burner will not re until the
call blocking time has elapsed.
CH Setpoint Reached - The burner is not red because
the supply/system water temperature exceeds the setpoint. The central heating circulator(s) continue(s) to
operate and the burner will re again once the supply/
system water temperature drops below the setpoint.
DHW Setpoint Reached - The burner is not red because the supply/system water temperature exceeds
the setpoint. The domestic circulator(s) continue(s) to
operate and the burner will re again once the supply/
system water temperature drops below the setpoint.
14
Page 23
CHAPTER 5 - ACVMAX OPERATION
5.5. Main Menu
The Main Menu can be entered from the Home Screen
by pressing the OK button.
The menu system utilizes icons to represent each selection.
The currently selected menu is displayed as an inversed
image with a text description shown at the top of the
display.
Menus can be entered by highlighting the desired icon
and pressing the OK button.
186°F
Target = 186°F
5.6. EZ Setup
The EZ Setup menus provide a simple way to quickly customize ACVMax for each installation. EZ Setup
prompts the user to make selections which allows the
PRESTIGE to be setup very quickly without searching
through long lists of settings and manually making adjustments.
Solo
DHW
156°F
The EZ Setup menu can
be accessed by selecting
this icon.
The Boiler Information
Menu can be accessed
by selecting this icon.
DHW Demand
EZ Setup
CHAPTER 5
Press OK Button
Currently selected menu
The CH / DHW Operation
Menu can be accessed by
selecting this icon.
The Home Screen icon at
The Previous Screen icon at the
15
Page 24
CHAPTER 5 - ACVMAX OPERATION
5.7. CH / DHW Operation
The CH / DHW Operation Menu can be entered from the Main Menu by selecting the CH / DHW Operation icon and
pressing the OK button. The CH / DHW Operation Menu provides a simple way to disable either the central heating
or domestic hot water functions of the Prestige.
CH / DHW Operation
CHAPTER 5
Heating Operation can be
enabled and disabled by selecting the radiator icon and
pressing the OK button to
toggle operation between
enabled and disabled.
A radiator icon with an X
through it indicates that the
heating function is disabled.
This icon is also displayed on
the Home Screen when disabled.
Heating Enabled
Domestic Hot Water Operation can be enabled and disabled by selecting the faucet
icon and pressing the OK button to toggle operation between enabled and disabled.
A faucet icon with an X
through it indicates that the
domestic hot water function
is disabled.
This icon is also displayed on
the Home Screen when disabled.
16
Page 25
CHAPTER 5 - ACVMAX OPERATION
5.8. Language Selection
The Select Language Menu can be entered from the Main Menu by selecting the Select Language icon and pressing the OK button. The Select Language Menu provides a simple way to select the language used on the display
(nine dierent languages: English, French, Dutch, Spanish, Italian, German, Czech, Polish and Russian).
Select Language
Press the UP or DOWN buttons to select the required
language then press OK to
store the setting
Select Language
CHAPTER 5
English
Français
Nederlands
Español
Italiano
Deutsch
17
Page 26
CHAPTER 5 - ACVMAX OPERATION
5.9. Boiler Information
Boiler Information can be viewed by selecting the Boiler Information icon and pressing the OK button. Boiler
Information provides real time operating information of the Prestige.
Boiler Information
Boiler Information
a
b
b
c
b
d
b
e
b
f
f
b
e
b
d
b
a
b
c
c
b
b
d
b
b
e
a
f
f
e
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d
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a
b
b
c
b
c
b
d
b
b
e
a
f
f
b
e
b
d
b
c
b
b
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CHAPTER 5
Boiler Information displays six
boiler readings at a time. Each line
contains an information item followed by its current value. Press
the UP or DOWN buttons to scroll
through additional information
items.
Some information items include a
logging function.
Select the information item then
press the OK button to view its
graph.
One sample is recorded every 12
minutes to produce a graph of the
last 24 hours.
Boiler Information
Boiler Status Standby
Heating Call No
DHW Call No
Boiler Firing Rate --
Ionization current 0μA
Boiler Setpoint --
Boiler Setpoint
194
68
-16.00
-24.00
-8.00
0.00
The following items have a logging
function:
• Boiler Firing Rate
• Ionization Current
• Boiler Setpoint
• Boiler Supply Temperature
• Boiler Return Temperature
• Boiler Flue Temperature
• Outdoor Temperature
• DHW Storage Temperature
• External Modulation Signal
• Pressure
18
Page 27
CHAPTER 5 - ACVMAX OPERATION
5.9.1 Information Items
Information ItemDescription
Boiler Status
Heating CallDisplays if a central heating call is present.
DHW CallDisplays if a domestic hot water call is present.
Boiler Firing RateDisplays the current ring rate of the Prestige.
Ionization CurrentDisplays the current ame ionization current from the ignitor.
Boiler SetpointDisplays the current setpoint of the Prestige.
Supply Temp.Displays the current supply temperature of the Prestige.
Return Temp.Displays the current return temperature to the Prestige.
Boiler Flue Temp.Displays the current ue temperature of the Prestige.
Outdoor Temp.Displays the current outdoor temperature.
DHW Storage Temp.
External Modulation Signal
Displays the current operating state of the Prestige. This is the same as the status
line on the home screen.
Displays the current DHW storage temperature when Indirect Water Heater Sensor PSRKIT22 is installed.
Displays the current external modulation signal being received from an external
controller.
CHAPTER 5
PressureDisplays the current system water pressure.
CH Ignitions
CH Runtime
DHW Ignitions
DHW Runtime
Mix Zone TemperatureDisplays the current low temperature mix zone temperature.
Displays the number of central heating ignitions since the unit was installed. This
counter increases in increments of twenty.
Displays the number of hours the Prestige has run for a central heating call since
the unit was installed.
Displays the number of domestic hot water ignitions since the unit was installed.
This counter increases in increments of twenty.
Displays the number of hours the Prestige has run for a domestic hot water call
since the unit was installed.
19
Page 28
CHAPTER 5 - ACVMAX OPERATION
5.10. Lockout History
Lockout History can be viewed by selecting the Lockout History icon and pressing the OK button. The Lockout
History Screen lists the last eight lockouts along with how long ago they occurred.
Boiler Information
Lockout History
a
b
b
c
b
d
b
e
b
f
f
b
e
b
d
b
a
b
c
c
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e
a
f
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e
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d
b
a
b
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b
c
b
d
b
b
e
a
f
f
b
e
b
d
b
c
b
b
a
CHAPTER 5
Lockout History displays the last
eight lockouts. The newest lockout is displayed at the top of the
screen.
The lockout message is followed
by how long ago the error occurred.
Press the UP or DOWN buttons to
scroll through additional lockouts.
Lockout Details displays the lockout at the top of the screen followed by a snapshot of the boiler
information recorded at the time
of the lockout.
Press the UP or DOWN buttons to
scroll through additional information items.
Lockout History
1. Blower speed 5h ago
2. DHW Sensor Open 2h ago
3. Sensor Drift 25 h ago
4. No error 27 h ago
5. No error 27 h ago
6. No error 27 h ago
Lockout Details
Blower speed
Boiler Status --
Heating Call --
DHW Call --
Boiler Firing Rate 44%
Ionization current 44μA
20
Page 29
CHAPTER 5 - ACVMAX OPERATION
5.10.1 Lockout Screen
If a problem occurs, the Lockout Screen replaces the Home Screen. The backlight will remain on until the lockout
is reset.
Pressing any arrow button will return to the Home Screen so that additional troubleshooting can be performed. See
Sections 5.10.2 on page 22 and 5.10.3 on page 23 for a list of lockouts and descriptions.
The lockout message is displayed at the top of the screen
Low Water
The rst sentence gives a
description of the lockout.
The third sentence tells how
to reset the lockout
Press any ARROW button to
return to the Home Screen
while locked out.
The Main Menu can then be
entered from the Home Screen
to help diagnose the problem.
Select the Home Screen icon
at the bottom of any menu
screen to return to the Lockout
Screen.
Water pressure has fallen below
an acceptable operating level.
Increase pressure to normal
range. Boiler will automatically
reset once water level returns to
normal.
If problem persists,
call for service
E37
Press any ARROW Button
Solo
186°F
156°F
Target = --
The second sentence gives a
possible cure for the lockout.
The lower right corner displays
the lockout reference code
CHAPTER 5
Low Water
The status line now displays the lockout
21
Page 30
CHAPTER 5 - ACVMAX OPERATION
5.10.2 Manual Reset Lockouts
CodeLockout MessageDescription
E1Failed IgnitionThe burner failed to light after 5 ignition attempts.
E2False FlameFlame detected prior to ignition.
E3High Boiler TemperatureBoiler temperature has reached 210°F [99ºC] or 102°F [39°C].
E5Blower SpeedBlower is not at correct speed or speed signal is not being received by control module.
E8Flame Circuit ErrorFlame circuit test failed.
E9Gas Valve Circuit ErrorGas valve circuit test failed.
E13Reset Limit ReachedResets are limited to 5 every 15 minutes.
E15Sensor DriftSupply or return sensor reading has drifted.
CHAPTER 5
E16Supply Sensor StuckSupply sensor reading is not changing.
E17Return Sensor StuckReturn sensor reading is not changing.
E18Sensor FailureSupply or return sensor reading changed very rapidly.
E19Flame Failure During Startup Phase Flame lost after startup
E21Internal Control FaultA / D conversion error.
E30Supply Sensor ShortedA short circuit has been detected in the boiler supply temperature sensor circuit.
E31Supply Sensor OpenAn open circuit has been detected in the boiler supply temperature sensor circuit.
E43Return Sensor ShortedA short circuit has been detected in the boiler return temperature sensor circuit.
E44Return Sensor OpenAn open circuit has been detected in the boiler return temperature sensor circuit.
E47Water Pressure Sensor ErrorWater pressure sensor is disconnected or broken.
E80Return > SupplyReturn temperature is higher than supply temperature.
E83Delta T ProtectionExcessive difference between boiler supply and return temperatures has occured 5 times
E84High Flue TemperatureFlue temperature has exceeded high limit 5 times
E87External Limit OpenAn external manual reset limit has opened
22
Page 31
CHAPTER 5 - ACVMAX OPERATION
5.10.3 Automatic Reset Blocking Lockouts
CodeLockout MessageDescription
E7High Flue TemperatureFlue temperature exceeds high limit.
E12Internal Control FaultEEPROM misconguration.
E25Internal Control FaultCRC check error.
E32DHW Sensor ShortedA short circuit has been detected in the DHW temperature sensor circuit.
E33DHW Sensor OpenAn open circuit has been detected in the DHW temperature sensor circuit.
E34Low VoltageLine voltage has fallen below an acceptable operating level.
E37Low WaterWater pressure has fallen below 7.2 psi.
E45Flue Sensor ShortedA short circuit has been detected in the boiler ue temperature sensor circuit.
E46Flue Sensor OpenAn open circuit has been detected in the boiler ue temperature sensor circuit.
E76External Limit OpenAn external automatic reset boiler limit has opened.
E77High Mix Circuit TemperatureMix circuit temperature exceeds Mix zone high limit setting.
E78Mix Circuit Sensor ShortedA short circuit has been detected in the mix circuit temperature sensor circuit.
E79Mix Circuit Sensor OpenAn open circuit has been detected in the mix circuit temperature sensor circuit.
E81Sensor DriftSupply and return temperatures are not equal.
E82Delta T Protection Excessive dierence between the boiler supply and return temperatures.
E89Incorrect SettingA parameter setting is in conict with another setting.
E90Firmware MismatchControl module and display rmware versions are incompatible.
E91System Sensor ShortedA short circuit has been detected in the system temperature sensor circuit.
E92System Sensor OpenAn open circuit has been detected in the system temperature sensor circuit.
E93Outdoor Sensor ShortedA short circuit has been detected in the outdoor temperature sensor circuit.
E94Internal Display FaultDisplay memory error.
E95Supply Sensor ErrorSupply sensor reading is invalid.
E96Outdoor Sensor OpenAn open circuit has been detected in the outdoor temperature sensor circuit.
CHAPTER 5
E97Cascade MismatchCascade conguration has changed.
E98Cascade Bus ErrorCommunication with other boilers has been lost.
E99Controller Bus ErrorCommunication between boiler display and control module has been lost.
23
Page 32
INTENTIONALLY LEFT BLANK
Page 33
CHAPTER 6 - REPLACEMENT PARTS
• Replacement parts must be purchased through a local Triangle Tube distributor. When ordering a part, please provide the model number and de-
scription and/or part number of replacement part.
• Use only genuine Triangle Tube replacement parts to ensure warranty
coverage and to avoid improper operation or damage to appliance.
• Contact Triangle Tube at 856-228-8881 or www.triangletube.com for a list
of distributors near you.
Fig. 3 - PRESTIGE Solo 80/110 Jacket Components
WARNING
2
4
5
3
CHAPTER 6
1
ItemPart #Description
1PAJKT01 Front Jacket Panel (with insulation)
2PAJKT03 Left Side Jacket Panel (with insulation)
3PAJKT21 Right Side Jacket Panel (with insulation)
4PAJKT04 Top Panel
5PSRKIT21 Wall Mounting Bracket with Hardware
25
Page 34
CHAPTER 6 - REPLACEMENT PARTS
Fig. 4 - PRESTIGE Solo 155/175/250 Jacket Components
CHAPTER 6
2
4
5
3
26
1
ItemPart #Description
1PAJKT01 Front Jacket Panel (with insulation)
2PAJKT03 Left Side Jacket Panel (with insulation)
3PAJKT21 Right Side Jacket Panel (with insulation)
4PAJKT12 Top Panel
5PSRKIT21 Wall Mounting Bracket with Hardware
Page 35
CHAPTER 6 - REPLACEMENT PARTS
Fig. 5 - PRESTIGE Solo 299/399 Jacket Components
ItemPart #Description
1PAJKT15 Front Jacket Panel (with insulation)
2PAJKT16 Left Side Jacket Panel (with insulation)
3PAJKT22 Right Side Jacket Panel (with insulation)
1PAJKT15 Front Jacket Panel (with insulation)
2PAJKT16 Left Side Jacket Panel (with insulation)
3PAJKT22 Right Side Jacket Panel (with insulation)
4PAJKT25 Top Panel
5PSRKIT21 Wall Mounting Bracket with Hardware
28
Page 37
CHAPTER 6 - REPLACEMENT PARTS
Fig. 7 - PRESTIGE Solo 80/110 Internal Components
ItemPart #Description
1PARKIT90 Heat Exchanger Body
2PTADPT07 Vent Outlet/Combustion Air Inlet Adapter
3PARKIT02 Polypropylene Vent Pipe
4PTRKIT123 Supply/Return Temperature Sensor
5PARKIT01 Flue Temperature Sensor
6PARKIT04 LWCO Pressure Sensor
7PARKIT05 Condensate Drain Assembly
8PARKIT06 Boiler Piping - Return Assembly
9PARKIT07 Boiler Piping - Supply Assembly
10PTRKIT119 Polypropylene Condensate Pan 80/100
CHAPTER 6
29
Page 38
CHAPTER 6 - REPLACEMENT PARTS
Fig. 8 - PRESTIGE Solo 155/175/250 Internal Components
CHAPTER 6
ItemPart #Description
PARKIT91 Heat Exchanger Body Solo 155
1
PARKIT92 Heat Exchanger Body Solo 175
PARKIT93 Heat Exchanger Body Solo 250
2PTADPT07 Vent Outlet/Combustion Air Inlet Adapter
3PARKIT08 Polypropylene Vent Pipe
4PTRKIT122 Supply/Return Temperature Sensor
5PARKIT01 Flue Temperature Sensor
6PARKIT04 LWCO Pressure Sensor
7PSRKIT05 Condensate Drain Assembly
8PARKIT46 Boiler Piping - Return Assembly
9PARKIT47 Boiler Piping - Supply Assembly
10
PARKIT43 Polypropylene Condensate Pan Solo 155
PTRKIT120 Polypropylene Condensate Pan Solo 175 & 250
30
Page 39
CHAPTER 6 - REPLACEMENT PARTS
Fig. 9 - PRESTIGE Solo 299/399 () Internal Components
Internal components of Prestige Solo 299/399 () are identical,
except the blower/Venturi/gas valve assembly. Refer to Fig. 14
on page 36 for details.
NOTICE
ItemPart #Description
PARKIT94 Heat Exchanger Body Solo 299
1
PARKIT95 Heat Exchanger Body Solo 399
2PTADPT08 Vent Outlet/Combustion Air Inlet Adapter
3PARKIT09 Polypropylene Vent Pipe
4PARKIT78 Supply/Return Temperature Sensor
5PARKIT01 Flue Temperature Sensor
6PARKIT04 LWCO Pressure Sensor
7PSRKIT05 Condensate Drain Assembly
8PSRKIT48 Boiler Piping - Return Assembly
9PSRKIT49 Boiler Piping - Supply Assembly
10PTRKIT121 Polypropylene Condensate Pan Solo 299/399