If you're having problems
If you are havin g problems with your TV, carr y out the following c heck s first.
If you are still h aving problems, unplu g your TV and contact the se rvice centre.
There is no so und a nd no p icture comin g fro m my TV.
-Check tha t you h ave connecte d the TV power cord pr ope rly a nd switched th e wal l socket on.
-Check tha t the p ower switch at the re ar of t he TV is set t o " ON .
-Check tha t you h ave turned on th e POW ER bu tton on your TV.
-Check the p ict ure contrast a nd br igh tness settin g.
There is a nor mal p ict ure but no sound c omi ng fr om my TV.
-Check tha t you r TV is not mu ted o r has t he volume down .
-Switch th e cha nnel, the prob lem m ay be w ith the channe l you 're o n, not the TV.
-Check tha t you r audio cable in put h as be en plugged in pr ope rly. If you a re us ing a n
external a mplifier .
The remote c ont rol d oes not work.
-Check to se e if th ere i s any objec t bet wee n your TV (s uch a s a pie ce of furnitur e) th at
could bloc k the r emote contro l fro m con necting with t he se nso r on your TV.
-Have you pu t the b atteries int o the r emo te control the r igh t way ? ( So + to + and - to -)
-Correct r emo te operating m ode w as se t (such as TV or VC R).
-The TV is no t positioned i n bri ght s unlight.
-Tr y fitting new ba tte rie s if none of the abo ve wo rk.
The TV has tur ned o ff su ddenly.
-Check tha t you h ave not set the sleep t ime r.
-Check tha t you h ave not set the timer t o con trol the socke t whi ch ha s your TV po wer
cord on.
-Check tha t you h ave not set auto stan dby w ith the broadc ast s ign al source whic h is
connecte d to yo ur TV.
The pictur e on my T V app ears slowly af ter I h ave s witched it on.
This is norm al. The image t ake s a few s econds to appe ar af ter y ou have switch ed th e
TV on. Pleas e con tac t your service c ent re if picture ha s not a ppe ared after fiv e min ute s.
There is no or p oor q ual ity colour or a po or pi ctu re on my TV.
-Change th e col our setting on t he PI CTU RE MENU.
-Keep a dist anc e between your TV an d any VCR you may be u sin g
-Tr y watching ano the r cha nnel. Th e pro blem may be with t he ch ann el you're watc hin g.
-Are the vid eo ca bles install ed pr ope rly?
-Change th e set ting of pictur e bri ght ness on PICTUR E MEN U.
There are ho riz ont al and vertica l bar s on th e screen, the pi ctu re is s haking.
-Check if an y sig nal interfer enc e act ivities is goi ng on n ear by, such as a n ele ctrical
applianc e or po wer tool is in ope rat ion .
The recept ion i s poo r on some channe ls.
-The TV cha nnel you're wa tch ing m ay be having pro ble ms. Change to an oth er ch annel
and see if the s ame i s happening.
-TV broadc ast ing signal is we ak or h as be en interrupt ed.
-Check whe the r signal sourc es ha ve an y possible int erf ere nce.
There are li nes o r str eaks on the pict ure s.
-Check if th ere i s any damage to th e aer ial o n the roof, try to c han ge th e direction of t he
aerial to re cei ve a better sign al.
One of the TV' s spe ake rs does not work .
-Check the s oun d balance sett ing o n SOU ND MENU.
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Problems and how to fix them
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