Treo 600 User Guide

Page 1

Start Here to Activate and Learn to Use Your Treo™ 600 Smartphone

www.sprintpcs.com

Copyright © 2003 Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part without prior written approval. Sprint and the diamond logo design are trademarks of Sprint Communications Company L.P. All other trademarks are the property of their respective owners. Portions copyright © 2003 Handspring, Inc. All rights reserved. Treo and the Treo logo are trademarks of Handspring, Inc., and may be registered in some jurisdictions. Handspring, Blazer Web Browser, and the Handspring logo are trademarks of Handspring, Inc., are registered trademarks in the U.S.A., and may be registered in other jurisdictions. Palm OS and HotSync are registered trademarks, and Palm and the Palm Powered logo are trademarks, of PalmSource, Inc., and are used by Handspring under license. This product contains ACCESS Co., Ltd.’s NetFront

3.0 Internet browser software. © 1996-2003 ACCESS Co., Ltd. and ACCESS Systems America, Inc. NetFront is the trademark or registered trademark of ACCESS Co., Ltd. in Japan and in other countries except the United States of America. NetFront is a registered trademark of NetFront Communications, Inc. in the United States of America and is used under a license.

Printed in the U.S.A.

50-1118-00

Table of Contents

How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

Where to Learn More. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Setting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Basics of Your PCS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Your New PCS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Your Phone’s Features: Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Your Phone’s Features: Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Your Phone’s Features: Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Turning Wireless Mode ON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Turning Wireless Mode OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Turning the Screen On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Launching Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Moving Around the Treo Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Scrolling Through Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Highlighting Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Accessing Command Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Choosing or Activating Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Selecting Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Choosing Options in a Pick List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Using the Keyboard Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Entering Lowercase and Uppercase Letters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Entering Numbers, Punctuation, and Symbols that Appear Above

the Letters on the Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Entering Other Symbols and Accented Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Using Your Treo Phone, Web, and Messaging Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Dialing With the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Dialing by Contact Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Page 2

Dialing With a Favorites Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Dialing Using the Onscreen Dial Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Dialing From a Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Dialing From SMS Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Redialing the Last Number You Called . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Sending Calls to Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Silencing the Ring of an Incoming Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Signal Strength and Phone Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

What’s My Number? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Managing Active Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Returning to an Active Call From Another Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Making a Second Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Feature Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Adding a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Viewing or Changing Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Deleting a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Saving Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Defining Your Business Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Defining Favorites Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Creating a Speed Dial Favorites Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Creating an Application, Message, or Web Link Favorites Button . . . . . . . . . . . . . . . . . . . . . . 53

Editing or Deleting an Existing Favorites Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Using a Phone Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Headset Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Sending and Receiving Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Retrieving Your Voicemail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Accessing Your Voicemail From Another Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Displaying Numeric Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

PCS Service Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Three-Way Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

PCS Voice Command

TTY Use With PCS Service From Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

PCS VisionSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Getting Started With PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

PCS Vision Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Accessing PCS Vision Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

PCS Vision Symbols on Your Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

PCS Vision Billing Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Using the Camera and Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Taking a Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Viewing a Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Sharing a Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Receiving Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Moving Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Deleting a Picture From Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Setting a Picture as Wallpaper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Uploading Pictures to Your Online Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Accessing Your Online Picture Mail Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Working With Your Albums on the Picture Mail Web Site

Customizing Your Picture Mail settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Viewing Pictures on Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Creating and Sending a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

SMS Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Receiving SMS Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Using Links in Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Chatting with SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Managing Your Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Customizing Your SMS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Page 3

Browsing the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Viewing a Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Navigating in Optimized Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Navigating in Wide Page Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Creating a Bookmark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Saving a Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Viewing Bookmarks or Saved Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Editing or Deleting a Bookmark or Saved Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Arranging Bookmarks and Saved Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Downloading Files From a Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Navigating Web Sites With Split Pages (Frames) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Copying Text From a Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Dialing a Phone Number on a Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Creating Email From a Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Using the History List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Finding Text on a Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Customizing Your Blazer Web Browser Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

PCS Business ConnectionSM Personal Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Using Your Treo Organizer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Displaying Your Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Creating an Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Adding an Alarm to an Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Creating an Untimed Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Scheduling a Repeating Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Editing or Deleting an Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Customizing General Preferences for Your Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Customizing To Do List Preferences for Your Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

To Do List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Adding a To Do Item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Setting Item Priority, Due Date, and Other Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Checking Off a To Do Item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Deleting a To Do Item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Purging To Do Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Customizing To Do List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Creating a Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Deleting a Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

CityTime . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Setting Your Home City . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Selecting Remote Cities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Adding Cities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Changing Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

CityTime Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Switching Between Basic and Advanced Calculator Modes . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Selecting Functions in Advanced Calculator Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Storing and Recalling Numbers in Advanced Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Looking Up Contacts and Other Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Name Lookup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Using Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Beaming Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Beaming a Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Beaming an Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Receiving Beamed Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Managing Applications on Your Treo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Synchronizing Contacts and Other Personal Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Installing Applications From the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Installing Applications From a Windows Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Installing Applications From a Macintosh Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Getting Help With Third-Party Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Removing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Manually Deleting Applications From Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Using Application Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Using Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Inserting and Removing Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Launching Applications on an Expansion Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Copying Applications to an Expansion Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Page 4

Viewing Expansion Card Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Renaming an Expansion Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Formatting an Expansion Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Customizing Your Treo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Phone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Selecting Ring Tones and SMS Alert Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Adjusting Volume Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Assigning a Caller ID Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Choosing Wallpaper for the Phone screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

System Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Display and Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Turning the Keyboard Backlight On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Adjusting the Contrast and Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Changing the Screen Font . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Aligning the Touchscreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Changing the System Color Scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Applications Launcher Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Arranging Applications by Category . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Displaying Applications by Category . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Choosing the Applications Launcher Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Button Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Buttons Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Setting Default Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Date and Time Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Setting Date and Time Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

General Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Locking Your Phone and Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Keyguard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Auto-Keyguard and Touchscreen Lockout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Phone Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

System Password Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Setting Owner Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Private Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Hiding or Masking All Private Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Viewing All Private Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Viewing Private Entries in a Specific Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Security and Palm Desktop (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Additional Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Accessories for Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

PCS Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Handspring Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Launching the Tutorial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Upgrading From Another Palm Powered Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Trouble Installing Palm Desktop? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Resetting Your Treo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Soft Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

System Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Hard Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

The Screen Appears Blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

The Screen Doesn’t Respond Accurately to Taps or Activates Wrong Features . . . . . . . . . . . 154

There's a Blinking Symbol at the Top of the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Signal Strength Is Weak . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

The Treo Won’t Connect to the Mobile Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

The Treo Hangs Up When I Hold It to My Ear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

The Treo Makes or Answers Calls When It’s in a Briefcase or Pocket . . . . . . . . . . . . . . . . . . 155

Wireless Mode Seems to Turn Off by Itself . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

The Treo Won’t Connect to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

I Can’t Send or Receive Picture Mail or SMS Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Synchronization (HotSync) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Desktop Does Not Respond to HotSync Attempt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

HotSync Operation Starts But Stops Without Finishing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

HotSync Operation Finishes But Data Does Not Appear Where It Should . . . . . . . . . . . . . . . 159

Page 5

Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

I Can’t Access a Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

An Image or Map Displays Too Small on the Treo Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

A Secure Site Refuses to Permit a Transaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

I Can’t Select an Email Address From a Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Third-Party Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Getting More Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Making Room On Your Treo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Safety and Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Performance and Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Important Information About Your Phone and Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Maintaining Safe Use of and Access to Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Caring for Your Phone Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Acknowledging Special Precautions and the FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Terms and Conditions & Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Terms and Conditions of Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Terms of PCS Picture Mail Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Handspring Product Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

How to Use This Guide

Welcome — you’ve made the right choice

The advantages of Sprint are as clear as each wireless call you make. With PCS Service, we give you what you really want from a wireless service provider – clear calls, easy-tounderstand service plans, and self-servicing options for managing your account. All this is designed to make your life easier and worry free.

We know you’re eager to start using your phone right away, and the sections of this guide are designed to help you do just that.

Setting Up. This section guides you through the steps required to set up your new PCS Phone Handspring Treo 600 and the desktop synchronization software.

Getting Started. This section guides you through the steps to set up your PCS Service. Blank spaces are provided so you can write down important information that you’ll want to remember. Things like your new PCS Phone Number, information about your service plan, and your ﬁrst invoice.

Basics of Your PCS Phone. This section guides you through the basics of your phone and service with quick, easy-to-follow instructions.

Using Your Treo Phone, Web and Messaging Features. This section guides you through

the wireless features on your Treo, including phone, Picture Mail, Web

browsing, SMS, and email.

Using Your Treo Organizer Features. This section guides you through using the builtin, full-featured, Palm Powered organizer that gives you instant access to your

Calendar, To Do List, Memo Pad, CityTime, Calculator, and more.

Managing Applications on Your Treo. This section guides you through how to add or delete extra applications, and use an expansion card with your Treo.

Customizing your Treo. This section guides you through advanced features of your

phone. Once you’ve learned the basics, you’ll want to explore additional

features on your Treo and customize its settings.

Help. This section answers frequently asked questions and shows you what to do if something goes wrong or you can’t ﬁgure out how to use a feature.

Page 6

Where to Learn More

A quick introduction to your new Treo:

Tutorial. The Tutorial teaches you how to use many features of your Treo. It is



already installed on your Treo and you can launch it any time (see page 148).

Additional Tips and Shortcuts for Keyboard Navigation. This booklet provides a list of



time-saving shortcuts, tips, and tricks. It is included in the box with your Treo.

While using your Treo:



Tips. Many of the built-in applications include helpful tips for getting the most out of your Treo. To view these tips, launch an application, press Menu , then from the Options menu, choose Ti ps.



Information. Many dialog screens have an Information icon in the upper-right corner. Tap the Information icon with your stylus to learn about the tasks you can perform in that dialog.

If you need more information:



Books. Many books on Palm Powered devices are available in local or online book retailers (look in the computers section).

Online forums. Consult online Treo user discussion groups to swap information



and learn about areas you may ﬁnd nowhere else.

PCS Customer Solutions. For questions about your mobile account or PCS Service,



contact Sprint for the latest information and help. Visit instant access to new Sprint PCS features and information.

www.sprintpcs.com

for

Setting Up

Setting Up Your

PCS Phone Treo

™

600

Page 7

Setting Up

What You Need

You should have received all of the following components in the Treo box:

Hardware

• Treo handset

• AC charger

• USB HotSync

• headset

• slip case

Documentation

• Start Here to Activate (this book)

• Additional Tips & Shortcuts for Keyboard Navigation

Software

• Palm Desktop and synchronization software (on the CD in the Treo box)

Other

As you work through the instructions in this section, you’ll also need the following items:

• An electrical outlet

• The computer with which you will synchronize your personal data

cable

Charging the Battery

You must charge your Treo fully before using it. It may not turn on at all when you ﬁrst remove it from the box.

1. Plug the AC charger into a wall outlet.

2. Connect the charger cable to the bottom of the Treo with the word UP facing the same way as your Treo screen.

3. Wait for the LED to turn solid green. This may take up to 3 hours.

LED

Important Note:

unauthorized accessories could damage your phone and invalidate your warranty.

It is vital that you use only Sprint-approved AC adapter chargers. Use of

Setting Up

Page 8

Setting Up

4. Conﬁrm your Treo is charging by checking the LED. If the battery is fully drained, it may take a few moments for the LED to turn on while charging.

Red LED: battery is charging.



Green LED: battery is fully charged.



LED off: battery is not charging. Check the cable connection and the outlet to which it is connected.

After you set up your Treo, the onscreen battery gauge displays power status:

Full battery icon : battery is charged.



Partial battery icon : battery has some power but is not fully charged.

Empty battery icon : battery needs charging immediately.



Red lightning bolt : battery is charging.



Green lightning bolt : battery is fully charged.

Battery life

Battery life depends on individual use. Consumption factors include signal strength, backlight and speakerphone use, and whether calls are data or voice calls.

When Wireless Mode is on, the Treo battery provides approximately 4 hours of talk time or approximately 10 days of standby time on the PCS, 1900 MHz band. Talk time is slightly lower when roaming on the cellular 800Mhz band. When Wireless Mode is off, the battery provides about 4 weeks of normal use.

If the battery drains to the point where your Treo doesn’t turn on, the Treo stores your data safely for about 3 days. We recommend that you charge and synchronize your Treo every day, especially if you use your phone often.

Maximizing battery life

You can increase the life of your Treo battery by following a few easy guidelines. Remember that battery life depends on how you use your Treo.

• Charge your Treo whenever you’re at your desk. The Lithium Ion (Li-Ion) battery has a much longer useful life when it is topped off frequently, versus charging it after it is fully drained.

• The wireless features of your Treo (phone, email, messaging, and Web) consume more power than its organizer features. However, if you spend a lot of time using the camera, games, media players, eBooks, or other Palm OS applications, keep an eye on the battery level and charge when necessary.

• If you don’t plan to use the wireless features on your Treo for a while, you may want to turn off Wireless Mode (see page 27). You can forward calls to a different number or let all calls be picked up by voicemail (see page 56).

• As with any mobile phone, if you are in an area with no wireless coverage, your Treo searches for a signal, which consumes power. If you cannot move to an area of better coverage, you may wish to temporarily turn off Wireless Mode.

• Use the keyboard backlight (see page 34) only when you need it. Turn down the screen brightness (see page 128).

• Decrease the Auto-off setting in General Preferences (see page 136). This turns off your screen automatically after a shorter period of inactivity.

Setting Up

Page 9

Setting Up

Getting Started

Activating and Using PCS Service

Page 10

Getting Started

Have these things ready before you call to activate

• Your PCS Phone (Make sure it’s fully charged)

• Your Social Security number

• Your driver’s license number

• Your Electronic Serial Number (also known as ESN; refer to step 5 to locate the number)

• The city and state where your phone will primarily be used

• A pen

Setting up your service — You choose the way

• Visit us online at activate.sprintpcs.com. – or –

• From your PCS Phone, enter , then press Center to dial. – or –

• Use a phone other than your PCS Phone – dial 1-888-715-4588.

PCS Service Areas

Are you interested in where you can use your new phone? Check out the most upto-date coverage maps at

www.sprintpcs.com.

Your PCS Account Password

My Account Password is: _____________________________________________

You’ll use this password when managing your account on www.sprintpcs.com and with PCS Customer Solutions. Your default password is the last four digits of your Social Security number.

Getting Started

Page 11

Getting Started

Finding Your Phone’s ESN

If you set up service using your PCS Phone, the network automatically communicates the ESN to us. You’ll only need this number when you’re setting up service online at new PCS Phone. The ESN DEC, or Electronic Serial Number (Decimal), is an 11-digit number written on the barcode sticker on the back of your phone.

activate.sprintpcs.com or calling us from a phone other than your

• Make payments

If you have exceeded the minutes in your plan or you have a past due balance, you should make a payment to keep your service turned on. There are two easy payment options:

 Make a payment at any Western Union

To ﬁnd the nearest location, enter , then press Center to dial from your PCS Phone. (Transaction fee applies; payment is credited to your account within 12 hours.)

– or –

 Enter , then press Center to dial from your PCS Phone (posting time

is 12 hours).

location using the Swiftpay® form.

ESN DEC: ________________________________________________________

After writing down the ESN, turn on your phone by holding down the Wireless Mode button on the top of your phone for a few seconds.

PCS Clear PaySM Program

 Check this box if you are on the PCS Clear PaySM Program. If you are not on the

PCS Clear Pay Program, skip ahead to step 7 on page 12.

Follow these easy steps to continue enjoying your new PCS Service:

• Keep track of your minutes

Enter , then press Center to dial from your PCS Phone (normal airtime usage will apply) or sign on to you have currently used within your service plan.

www.sprintpcs.com to ﬁnd out how many minutes

How we will help you keep your service turned on:

• In the event that your service has been turned off, you will receive an SMS message stating: “Your PCS Service has been turned off. Press to make a payment and turn service on.”

• The ﬁrst time your service has been turned off you will be connected to a live PCS Clear Pay Program Specialist who will explain why your service has been turned off. You will be asked to pay your balance to get your service turned back on (payment will be credited and service turned back on within 12 hours).

• For any additional times that your service has been turned off, you will be connected to our automated payment process. You will have to pay your balance to have your service turned back on (payment will be credited and service turned back on within 12 hours).

Getting Started

Page 12

Getting Started

Understanding Your PCS Service Plan

Use the following forms to record your PCS Service Plan and to familiarize yourself with its features and options.

PCS Free & Clear Plans With Vision

Monthly Service Charge . . . . . . . . . . . . . . . . . . . . . $__________

Anytime Minutes. . . . . . . . . . . . . . . . . . . . . . . __________

Unlimited Night & Weekend Minutes

(Mon.-Thur. 9pm-7am, Fri. 9pm-Mon. 7am) . . . . . . . . . . . . . . . . . Yes  No 

Each additional voice minute (overage). . . . . . . . . . . _________¢

Nationwide Long Distance Included . . . . . . . . . . . . Yes  No 

Unlimited PCS Vision

Options (monthly charges)

 Unlimited Night & Weekend Minutes

(if not included with plan) . . . . . . . . . . . . . . . . . $__________

 Unlimited PCS-to-PCS Calling

 PCS Voice Command

 PCS Business Connection

 PCS Add-a-Phone

 Off-Network Minutes . . . . . . . . . . . . . . . . . . . . $__________

 PCS Equipment Replacement. . . . . . . . . . . . . . . . $__________

 Roadside Rescue . . . . . . . . . . . . . . . . . . . . . . $__________

 Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . $__________

. . . . . . . . . . . . . . . . . . . Yes  No 

. . . . . . . . . . . . . . . . . . . . . $__________

. . . . . . . . . . . . . . . $__________

. . . . . . . . . . . . . . . . . . . $__________

. . . . . . . . . . . . . . . . . $__________

PCS Free & Clear Plans

Monthly Service Charge . . . . . . . . . . . . . . . . . . . . . . $__________

Anytime Minutes . . . . . . . . . . . . . . . . . . . . . . . __________

Unlimited Night & Weekend Minutes

(Mon.-Thur. 9pm-7am, Fri. 9pm-Mon. 7am) . . . . . . . . . . . . . . . . . Yes  No 

Each additional voice minute (overage) . . . . . . . . . . . _________¢

Nationwide Long Distance Included . . . . . . . . . . . . . Yes  No 

Options (monthly charges)

 Unlimited Night & Weekend Minutes

(if not included with plan). . . . . . . . . . . . . . . . . . $__________

 Unlimited PCS-to-PCS Calling

 PCS Voice Command

 PCS Business Connection

 PCS Add-a-Phone

 Off-Network Minutes . . . . . . . . . . . . . . . . . . . . $__________

 PCS Equipment Replacement . . . . . . . . . . . . . . . . $__________

 Roadside Rescue . . . . . . . . . . . . . . . . . . . . . . . $__________

 Other. . . . . . . . . . . . . . . . . . . . . . . . . . . . . $__________

. . . . . . . . . . . . . . . . . . . . . . $__________

PCS Advantage Agreement

 I have agreed to a PCS Advantage Agreement.

___ 1 Year ___ 2 Year

 I have opted not to sign a PCS Advantage Agreement.

$______ Monthly fee

Note: Your agreement for wireless service with Sprint is made up of the Service Plan you

choose and the Terms and Conditions of Service which can be found on page 175 of this guide.

. . . . . . . . . . . . . . . $__________

. . . . . . . . . . . . . . . . . . . . $__________

. . . . . . . . . . . . . . . . . $__________

Getting Started

Page 13

Getting Started

Your New PCS Phone Number and User Name

PCS Phone Number

PCS User Name

Your user name is automatically assigned to you. Your user name, which resembles an email address (for example, PCS Mail and SMS services.

Note: You can use nearly any email address with the PCS Business Connection email

application (see page page 84). Your PCS user name is simply an additional email address that identiﬁes your PCS Account.

[email protected]), is used with

Understanding Your PCS Invoice

Your ﬁrst invoice will arrive within a few days and will reﬂect these charges:

• Your ﬁrst full month of service, which is your monthly service charge of $_____

• Additional charges such as taxes, roaming, or overages

• Charges for additional options you opt to subscribe to: $______

• Your one-time non-refundable activation fee of $______

The approximate total of your ﬁrst invoice will be $______

Quick, Easy Options to Manage Your Account

With PCS Customer Solutions, there are two convenient options for managing your account.

• Manage it online – visit www

Once you sign on, you can:

 View the details of your PCS Service Plan

 Find out how many minutes you have used and how many minutes are

remaining in your plan

 View your current and previous 3 months invoices, including the call detail

 Make a payment

 Find out about PCS Products and Services

 Learn how to set up your voicemail and more

.sprintpcs.com

Getting Started

Page 14

Getting Started

• Use your PCS Phone – enter , then press Center to dial.

Once connected, you can:

 Access a summary of your rate plan

 Find out the number of minutes remaining in your plan for the current

invoice cycle

 Access information about your most recent invoice

 Find out when your last payment was received

 Make a payment

Note: Normal airtime charges will apply when calling .

Welcome and thank you for choosing Sprint.

Connecting

Connecting Your Computer

Page 15

Connecting

Preparing Your Computer

Synchronization allows you to enter information on your computer in an application called Palm Desktop or in Microsoft transfer that information to your Treo. At the same time, changes you make on the Treo are transferred to Palm Desktop software or to Microsoft Outlook. Even if you manage all your contacts on your Treo, synchronization is a great way to back up your data.

Before you can synchronize, you need to install the Palm Desktop synchronization software on your computer. Even if you already own a Palm Powered device and have installed a previous version of the Palm Desktop software, install the software that comes on the CD with your Treo.

We strongly recommend that you install the Palm Desktop synchronization software soon after you start using your Treo and that you synchronize your Treo and computer frequently to keep your information up-to-date (and backed up) in both locations.

Outlook® and then efﬁciently

System requirements

Your computer should meet one of the following minimum system proﬁles:

• Windows 98SE, Me, 2000, or XP (later versions may also be supported)

 32 MB of memory  30 MB of free hard disk space  CD-ROM drive  available USB port  USB cable (included with your Treo)

• Windows NT 4

 32 MB of memory  30 MB of free hard disk space  CD-ROM drive  available serial port  serial synchronization cable (sold separately, visit www.handspring.com

for details)

• Macintosh OS X 10.1-10.2.x (later versions may also be supported)

 32 MB of memory  25 MB of free hard disk space  CD-ROM drive  available USB port  USB cable (included with your Treo)

Connecting

Page 16

Connecting

Connecting Treo to Your Computer

IMPORTANT: If you’re upgrading from another Palm Powered device, follow the upgrade steps

on page page 149 before you set up your computer for your new Treo.

1. Plug the AC charger into a wall outlet. If necessary, connect an adapter.

2. Connect the charger to the short end of the HotSync cable. Be sure to match the sides of the connectors labeled UP.

3. Plug the USB HotSync cable into an available USB port or a powered USB hub on your computer.

4. Connect the long end of the HotSync cable to the bottom of your Treo with the button facing up. Do not press the HotSync button until you are instructed to do so in the next step.

USB Cable

Installing Palm Desktop Software on Your Computer

Your computer needs to have all its resources available to install the software. Follow these guidelines for a successful installation:

1 If you are installing on a computer at work, make sure your company allows

you to install new software. Contact your company’s IT department for help.

2. Exit any applications that are currently running on your computer, including those running in the background.

3. Insert the CD that came with your Treo into the CD-ROM drive on your computer. If you are installing on a Macintosh, double-click the CD icon on the desktop, then double-click the Installer icon.

4. Follow the onscreen instructions of the installation program. Click Install Synchronization Software to install the Palm Desktop software. During the installation process, you will be prompted to synchronize for the ﬁrst time.

HotSync Button

Connecting

Page 17

Connecting

Basics of Your PCS Phone

Page 18

Basics

Your New PCS Phone

7. LED

8. Speaker

9. 5-way Navigation Control

1. Antenna 3. Stylus2. SD/MMC Expansion Card Slot

6. Wireless Mode Button

5. Infrared (IR) Port

4. Ringer Switch

Your Phone’s Features: Top View

1. Antenna receives and sends wireless communication signals. The antenna does

not telescope out of your phone.

2. SD/MMC Expansion Card Slot allows you to expand the capabilities of your phone

using a Secure Digital (SD) cards or MultiMedia Cards (MMC). See page 115 for details on using expansion cards.

3. Stylus serves as the instrument used to tap options on your phone screen. To

use the stylus, slide the stylus out of the slot and hold it as you would a pen or pencil.

4. Ringer Switch controls the ringer setting. See page page 127 for details on

changing the settings. Silencing the ringer turns off all system sounds, including alarms.

5. Infrared (IR) Port uses infrared technology to transmit data to and receive data

from other Palm Powered devices.

6. Wireless Mode Button turns Wireless Mode on and off.

10. Screen Button

15. Volume Buttons

11. Messaging Button

14. Phone Button

12. HotSync and

13. Calendar Button

Power Connector

Your Phone’s Features: Front View

7. LED provides status information for your Treo based on the color of the light

and the blink state.

8. Speaker functions as the earpiece on your Treo.

9. 5-way Navigation Control lets you move around the Treo screen and choose

options.

10. Screen Button turns the phone screen on and off.

11. Messaging Button launches the SMS application.If you downloaded and installed

Business Connection, this button launches Business Connection.

12. HotSync and Power Connector enables you to attach the HotSync cable and power

adapter to your phone.

13. Calendar Button launches the Calendar application.

14. Phone Button launches the Phone application.

15. Volume Buttons adjusts the speaker volume level.

Basics

Page 19

Basics

16. Camera Lens

21. Vibrating Alarm

20. Microphone

17. ESN

18. Reset Button

19. Headset Jack

Your Phone’s Features: Back View

16. Camera Lens enables you to take pictures using the built-in camera.

17. ESN (Electronic Serial Number) identiﬁes your phone on the PCS Network.

18. Reset Button restarts your Treo if an error occurs.

19. Headset Jack enables you to connect a hands-free headset. Use only headsets

that are compatible with your phone.

20. Microphone serves as the mouthpiece on your phone.

21. Vibrating Alarm notiﬁes you when an alarm goes off and the ringer is set to silent.

Note: The Treo speaker includes a large magnet, so be sure not to store your Treo near credit

cards or other items that could become demagnetized.

Turning Your Phone On and Off

You can use the Palm OS features of your Treo independently of the wireless features and applications. Therefore, the screen and Wireless Mode are designed to be turned off and on separately.

Turning Wireless Mode ON

Wireless Mode connects your Treo to the PCS Network so that you can make and receive phone calls and use other wireless services.

 Press and hold the Wireless Mode button to turn on Wireless Mode. (You will

hear a series of ascending tones and the phone displays “Welcome” and then “Searching for Service” until it locates a signal.) At this point, Wireless Mode is on and you’re ready to begin making and receiving calls and using the Internet features (if supported by the local network).

Turning Wireless Mode OFF

When Wireless Mode is off, your Treo is not connected to the PCS Network. You can still use its other Palm OS features. This is ideal for airplane ﬂights and for maximizing battery life.

 Press and hold the Wireless Mode button again to turn off Wireless Mode.

You will hear a series of descending tones and a “Goodbye.” message appears on the screen.

Turning the Screen On and Off

1. Press the Screen button to turn on the screen.

2. Press the Screen button again to turn off the screen.

Basics

Page 20

Basics

Launching Applications

Each of the three application buttons on the front of the Treo can be used to launch two applications. To access a button’s primary application, simply press the button. To access a button’s secondary application, press Option , then press the application button. The fourth button turns the screen on and off and controls the keyguard.

1R2

Alt0

Phone Calendar Messaging Screen

Button Primary Application Secondary Application

)

(

Phone + Blazer

Browser

Calendar + CityTime

Messaging + SMS

Screen + Keyguard

Web

Note: The Messaging button launches PCS Business Connection if you downloaded and

installed PCS Business Connection on your phone. You can also customize the buttons yourself. See page 132 for details.

In Palm OS, you access all available applications through a screen called the Applications Launcher:

1. Press Applications Launcher .

2. Use the 5-way navigation control to highlight the application you want to use.

3. Press Center to launch the selected application.

Basics

In the Applications Launcher, you can also do any of the following:

 Press Applications Launcher repeatedly to cycle through different categories of

applications.

 Type the ﬁrst few letters of the application’s name to highlight it. For example,

if you type c it highlights Calendar, then if you type i it highlights CityTime. If you pause and then type i, it highlights the ﬁrst application that starts with i.

Page 21

Basics

Moving Around the Treo Screen

To move around the Treo screen, you can use the 5-way navigation control or tap items on the screen with the stylus. With use, you will ﬁnd your own favorite way to scroll, highlight, and select menu commands.

 Tap an onscreen scroll arrow:

Note: Some third-party applications may not work with 5-way navigation and you must use the

stylus instead. In this guide, we use arrow icons to indicate directions on the 5-way navigation control . These arrows are different from any onscreen scroll arrows or pick list arrows.

The 5-way navigation control includes Right , Left , Up , Down , and Center buttons.

Left

Down

1R2

Alt0

)

(

Center

Right

Scrolling Through Screens

As on a computer, you scroll on the Treo to move from ﬁeld to ﬁeld, or page to page, or in some cases to highlight an item or option in a list. There are several methods of scrolling:

 Press the 5-way navigation control on the front of the Treo. Pressing Right ,

Left , Up , and Down moves to the next ﬁeld, button, or action in that

direction.

 When inside a text ﬁeld, press Up and Down to scroll through the text.  Drag the slider of an onscreen scroll bar:

Highlighting Items

The 5-way navigation control lets you highlight items before launching or selecting them. Experiment with using the navigation control to highlight different screen elements.

 When an onscreen button (OK, Cancel, etc.) or pick list is

highlighted, the button acquires a blue glow around its border.

 When a phone number, email address or

Web link is highlighted on a Web page or in a message, the text appears in reverse type (light text on a dark background).

 When an entire text entry ﬁeld is highlighted, you can press Center to edit the

text. After you edit the text, press Center again to highlight the entire ﬁeld.

 You can also use the stylus to highlight text on the screen. When text is

highlighted it appears in reverse type.

 Drag the stylus across the text you want to highlight.  Double-tap a word to highlight it.  Triple-tap a line of text to highlight it.

Basics

Page 22

Basics

Accessing Command Buttons

Command buttons, such as New, OK, and Details appear at the bottom of the screen. In many cases you can jump directly to these buttons instead of scrolling to them.

 From a list screen, such as the Contacts list, press Right to jump to the ﬁrst

button.

 From a screen where you create or edit entries, such as Edit Contacts or Day

View in Calendar, press Center to jump to the ﬁrst button.

 From a dialog box, such as the Edit Categories, press Option then Return

for OK, or Option then Backspace for Cancel.

Choosing or Activating Items

After highlighting an item with the 5-way navigation control , you can choose or activate it by pressing Center. You can also choose an item by tapping it with the stylus.

Selecting Menu Items

Many applications have menus to provide access to additional features. These menus are usually hidden from view, but they appear when you press Menu . To get the most out of your Treo, it’s a good idea to familiarize yourself with the additional features available through the various application menus.

1. Press Menu to display an application’s menus.

2. Press Right and Left to switch between menus.

3. Press Up and Down to highlight a menu item.

4. Press Center to choose the menu item or press Menu to close the menu and

cancel your selection.

Tip: Most menu commands have keyboard shortcuts listed in the menu. To use a shortcut, press Menu plus the shortcut letter. You don’t have to see the menu item to use the shortcut.

Choosing Options in a Pick List

A range of options is often presented in a type of menu called a pick list, which can be identiﬁed by a downward-pointing arrow to the left of the currently selected choice. You can select an option from a pick list by doing one of the following:

 Use the 5-way navigation control to highlight the pick list, then press Center to

display the items in the list. Press Up and Down to highlight the item you want, then press Center to accept your selection. To exit the pick list and cancel your selection, press Left or Right .

 Use your stylus to tap the pick list, then tap the item you want from the list.

Tip: You can jump to an item in a pick list by using the keyboard to type the ﬁrst letter of the item

you want to select.

Pick list

Basics

Page 23

Basics

Using the Keyboard

When using the keyboard, most people ﬁnd it easiest to hold the Treo with two hands and use the tips of both thumbs to press the keys.

Option

1R2

Alt 0

Shift/Find

Alt Space

Using the Keyboard Backlight

Treo includes a keyboard backlight for nighttime use. The keyboard backlight activates automatically when the screen turns on, but shuts off if the keyboard is not in use.

 To manually turn on the backlight, press Option then . The backlight may

not be visible in bright sunlight.

 To manually turn off the backlight, press Option then again.

Entering Lowercase and Uppercase Letters

 To type lowercase letters, press the desired keys.  To type an uppercase letter, press Shift , then type a letter. You don’t need to

hold down Shift while typing.

 To turn Caps Lock on, press Shift twice. To turn it off, press Shift again.

When Caps Lock is on, this symbol appears in the lower right:

)

(

Applications Launcher

Backspace

Return

Entering Numbers, Punctuation, and Symbols that Appear Above the Letters on the Keys

 Press Option , then press the key with the desired character shown above the

letter. You don’t need to hold down Option while pressing the second key.

 To turn Option Lock on, press Option twice. To turn it off, press Option

again. When Option Lock is on, this symbol appears in the lower right:

Tip: Some application views automatically default to Option Lock, such as the Dial Pad of the

Phone application, or the Calculator. In this case, you do not have to hold down

Option to

enter numbers.

Entering Other Symbols and Accented Characters

1. Type the character that corresponds to the symbol or accented character you

want. See the table on the next page.

2. Press Alt .

3. Press Up or Down to highlight the desired character.

4. Press Center to insert the character, or just continue typing the next character.

Tip: In many applications you can view a list of all the alternate characters. From the Edit menu,

choose

Keyboard Help (/G). The alternate characters are grouped according to their similarity to

the corresponding key. For example, the alternate characters available for the e key are é, è, ë, ê and .

Basics

Page 24

Basics

Type ……then press

a A b or B c C d D e E f or F i I l or L m or M n N o O p or P r or R s S t or T u

to choose…

à á ä â ã å æ À Á Ä Â Ã Å Æ ß ç ¢ © ^ ˆ Ç ¢ © ^ ˆ † ‡ † ‡ √ è é ë ê È É Ë Ê ƒ ì í ï î Ì Í Ï Î £ µ ñ Ñ ò ó ö ô õ ø Ò Ó Ö Ô Õ Ø ¶ ® ß  § ß ≥ § ~ ™ † ‡ ù ú ü û

Type ……then press

U x or X y Y 0 1 2 3 . , ! ? : . ' " $ +

/ % # ( )

to choose…

Ù Ú Ü Û

∞ ∆ ÿ ¥ ∆ Ÿ ¥

‰ º

∂ π ∫ ∑ ∏

? ! … ‚‚‚ ¡ ¿ ; :-) :-( ;-) :-D ? ! … ‘ ’ ‹ › ~ ` “ ” « » £ ¥ & _ ~ • – — \ ÷ ≠ ‰ = <[{‹ >]}›

Using Your Treo Phone, Web,

and Messaging Features

Page 25

Phone, Web, & Messaging

Making Calls

Your Treo offers several options for making phone calls. As you get familiar with your Treo, you’ll discover which method you prefer.

IMPORTANT: Before making a call, make sure Wireless Mode is on (see steps on page 27). If

No Service appears in the upper-left, you are out of a wireless coverage area. If you believe you are in a wireless coverage area and this problem persists, contact Sprint for assistance.

Dialing With the Keyboard

1. Press Phone .

2. Using the numbered keys on the keyboard, start dialing a phone number. You do not need to press Option to access the numbers on the keyboard.

3. Press Center to dial.

Tip: If you make a mistake while dialing, press Backspace to erase one digit at a time or

choose Cancel to start over.

Dialing by Contact Name

Before you can dial a call by contact name, you must create some contacts (see page 49), or import them with a HotSync operation (see page 108).

1. Press Phone .

2. Use the 5-way navigation control to access the Contacts list.

3. Using the keyboard, begin typing one of the following for the contact you want

to call:

 First initial and last name  First name  Last name

4. Choose the number you want to dial, or to see more information about a contact, highlight the name and press Center to view the address, company, and other details.

5. With the number highlighted, press Center to dial.

To start another search, press Backspace to delete letters you’ve entered. Or, just press Phone to start all over.

Tip: You can also begin a Name Lookup immediately from the Main view in the Phone

application. From the

Options menu, select Display Preferences (/Q), then choose Typing Starts

Contacts Search. Note that when you select this option, you cannot use Quick Keys to launch

your Favorites buttons from the Main view.

Phone, Web, & Messaging

Page 26

Phone, Web, & Messaging

Dialing With a Favorites Button

Favorites buttons can be used as shortcuts for dialing phone numbers and performing other common tasks. You can use the built-in Favorites buttons or see page 51 to create some of your own.

1. Press Phone .

2. Use the 5-way navigation control to access your Favorites buttons.

3. Highlight the desired Favorites button.

4. Press Center to dial the selected Favorites button.

Dialing Using the Onscreen Dial Pad

1. Press Phone .

Note: If you changed the wallpaper in the Main view of the Phone application (see page 66), you

can access the Dial Pad by pressing Center, then choosing Dial Pad.

2. Type the desired phone number using the keyboard or tap the numbers on the onscreen Dial Pad.

3. Press Center to dial.

Tip: You can also paste numbers directly into the Dial Pad view. Copy a number from another

application, then switch to Dial Pad view. Press

Paste (/P). Press Center to dial.

Menu , then from the Edit menu, choose

Dialing From a Web Page

Treo recognizes most phone numbers that appear in Web pages. If you can’t highlight and dial a phone number on a Web page using the 5-way navigation control or stylus, it means that Treo does not recognize it as a phone number.

1. Use the 5-way navigation control to highlight the phone number you want to dial in the Web page or SMS message.

2. Press Center to dial.

Phone, Web, & Messaging

Page 27

Phone, Web, & Messaging

Dialing From SMS Messages

Treo recognizes most phone numbers that appear in SMS messages. If you can’t use the 5-way navigation control or stylus to highlight and dial a phone number from an SMS message, it means that Treo does not recognize it as a phone number.

1. Use the 5-way navigation control to scroll to the text box.

2. Press Center to choose the text box.

3. Press Up to highlight the phone number in the SMS message.

4. Press Center to dial.

Receiving Calls

To receive calls, Wireless Mode must be on. This is different from having just the screen turned on (see page 27).

Answering Calls

To answer a call, do one of the following:

 Using the 5-way navigation control , choose the onscreen Answer button.  If the headset is attached, press the headset button.

Redialing the Last Number You Called

Press Phone , then press Center to display a list of your most recently dialed numbers. To view all your recent incoming and outgoing calls in chronological order, choose Call Log from the list.

Tip: To prevent calls from accidentally being answered while the phone is in a pocket or

briefcase, you can disable the touchscreen when an incoming call arrives (see page 137).

Sending Calls to Voicemail

To ignore a call and send it to voicemail, do one of the following:

 Press Backspace .  Using the 5-way navigation control , choose the onscreen Ignore button.

Silencing the Ring of an Incoming Call

To silence the ringer while your phone is ringing:

 Press the volume buttons or any key on your Treo except the 5-way navigation

control , Space , Return , or Backspace .

 To immediately silence all system sounds including the ringer, slide the ringer

switch to Sound Mode Off (see page 127).

When you silence the ringer, you can either answer the call or let it ring through to voicemail.

Some third-party applications let you play MP3 music on your Treo 600. If music is playing through the internal speaker or headset, and a call arrives, you can still hear the phone ringing softly. The music continues playing but you won’t hear it during your call. Go to your third-party application to stop the music.

Phone, Web, & Messaging

Page 28

Phone, Web, & Messaging

Signal Strength and Phone Status

You can monitor the status of your phone’s signal strength and several other items, using icons at the top of the Phone screen:

Network name

Displays Sprint when Wireless Mode is on and you’re in your Home network. If you roam outside the PCS Network, the network name indicates you are roaming outside your network neighborhood. If you’re outside a coverage area, Mode, it displays

Appears when you have new voicemail messages. You can tap this icon to retrieve your messages.

Appears when roaming is active.

Appears with gray arrows when Wireless Mode is on and you’re connected to the PCS Vision network. You can still receive calls.

Appears with green arrows when you are connected to the PCS Vision network and a data session is active (for example, when you are browsing the Web). You cannot receive calls.

Displays the signal strength. The stronger the signal, the more bars appear. If you are outside a coverage area, no bars appear.

Displays the battery charge status. As the battery drains, the icon changes from black to clear, and then to red when it’s time to recharge.

Appears when your Treo battery is charging.

Appears when your Treo battery is fully charged.

No service appears instead. When you turn off Wireless

Wireless Mode is Off.

What’s My Number?

1. Make sure Wireless Mode is on (see page 27).

2. Press Phone .

3. Press Menu .

4. From the Options menu, choose Phone Info (/I). If your phone number isn’t listed,

consult Sprint to conﬁrm your phone is activated.

Look here for your phone number

Phone, Web, & Messaging

Tip: To display details about your battery power, tap the battery icon at the top of the screen.

Page 29

Phone, Web, & Messaging

Managing Active Calls

When you make or receive a call, the Active Call view appears. To toggle between the Active Call view and the Main view of the Phone application, repeatedly press Phone .

Use the 5-way navigation control to access the onscreen buttons in this view and manage an active call:

 Hang Up All (or pressing Backspace ) ends the call immediately.  Spkr-phone (or pressing Space ) switches to the personal speakerphone.

The personal speakerphone lets you use other features, such as checking your calendar, during a call.

 Hold (or pressing Period ) places the current call on hold.  Dial Pad opens the Dial Pad so that you can enter extra digits or manually dial an

additional number.

 Mute (or pressing Return ) mutes the Treo speaker so you cannot be heard.  Add Call lets you place another call while keeping the ﬁrst call active. First

choose Hold, then choose Add Call.

 Extra Digits dials any extra digits (such as a password or extension) that you

assigned to a Favorites button. This button appears only during outbound calls to numbers that include pre-deﬁned extra digits. See page 51, for more on creating a speed dial Favorites button.

Current duration of call

Ending a Call

Do one of the following:

 Choose Hang Up All.  Press Backspace .  Press the headset button (if the headset is attached).

Returning to an Active Call From Another Application

You can use many other applications on your Treo while holding a phone conversation, including the organizer and SMS features. You cannot browse the Web or send and receive email while on an active call.

 From any application, press Phone to return to the Active Call view.

Making a Second Call

You can make a second call while your ﬁrst call is still active.

1. After dialing the ﬁrst number, use the 5-way navigation control to choose Hold.

2. Use the navigation control to choose Add Call.

3. Dial the second number using Favorites, Contacts, Dial Pad, Call Log, or Redial

list (see page 38).

The Active Call view now includes two status lines, each representing one of the calls. You can join the two calls in a conference call, but you cannot switch between the two calls.

4. Use the navigation control to choose Hang Up All to end both calls.

Phone, Web, & Messaging

Caller’s name and number

Dial Pad

Mute

Tip: To avoid accidentally pressing onscreen buttons while you’re holding the phone up to your

ear to speak, you can disable the touchscreen during active calls (see page 137).

Page 30

Phone, Web, & Messaging

Controlling Your Roaming Experience

Your phone is dual band, which means you can make and receive calls while on the enhanced Sprint Nationwide PCS Network and you can also roam on other digital networks where we’ve implemented roaming agreements with other carriers.

When you roam outside the Sprint Nationwide PCS Network, the Roaming icon appears at the top of the screen. Additional charges may apply if you use your Treo while roaming.

To learn more about roaming, visit

Setting Your Phone’s Roam Mode

1. Press Phone .

2. Press Menu .

3. From the Options menu, choose Phone Preferences (/A).

4. Check the Enable Digital Roaming box.

5. Choose OK.

Feature Availability

 You can make and receive calls while roaming.  You will have access to voicemail while roaming.  Other features which are standard on the enhanced Sprint Nationwide

PCS Network, such as Call Waiting, PCS Voice Command, and PCS Vision are unavailable while roaming.

www.sprintpcs.com.

Internal Phone Book

The internal phone book is located in the Contacts view in Phone. If you are familiar with Palm Powered devices, you may recognize that the Contacts view is similar to the Address Book on previous devices.

If you have several contacts to enter, it’s more efﬁcient to use the Palm Desktop software or Microsoft between the Treo and your computer. For more information, see page 108.

Adding a Contact

1. Press Phone .

2. Use the 5-way navigation control to access the Contacts list.

3. Choose New Contact.

4. Use the 5-way navigation control to move between ﬁelds as you enter

information. Be sure to correctly label your contact’s mobile number(s). The SMS application (see page 69) only looks up Mobile numbers and email addresses.

5. To place the entry in a category or mark it private, choose Details.

6. To add a note to an entry, choose Note.

7. After you enter all the information, choose Done.

Outlook® on your computer and then synchronize data

Phone, Web, & Messaging

Page 31

Phone, Web, & Messaging

Viewing or Changing Contact Information

1. In the Contacts list, begin typing one of the following for the contact you want

to view or edit:

 First initial and last name  First name  Last name

2. Choose the name of the entry you want to open.

3. Choose Edit.

4. Make changes to the entry as necessary.

5. Choose Done.

Deleting a Contact

1. Open the contact you want to delete.

2. Press Menu .

3. From the Record menu, choose Delete Contact (/D).

4. Choose OK.

Deﬁning Favorites Buttons

Treo provides approximately 50 programmable Favorites buttons for quick access to the following common tasks:

 Dialing a phone number (speed dial).  Launching an application.  Accessing a Web page.  Addressing an SMS message.  Accessing voicemail (preset on Treo).

Phone, Web, & Messaging

Saving Phone Numbers

1. In the Call Log (see page 42), highlight the number you want to save.

2. Select Add Contact.

3. Enter the information for the entry.

4. Choose Done.

Deﬁning Your Business Card

1. Create a new contact using the information on your business card.

2. From Contact Edit view, press Menu .

3. From the Record menu, choose Select Business Card.

Now you can beam your business card to other Palm OS devices. In any Phone view, press Menu . From the Record menu, choose Beam Business Card (/M).

For each Favorite, you can also set up a Quick Key that gives you instant access to the phone number or application.

Creating a Speed Dial Favorites Button

1. Press Phone .

2. Use the 5-way navigation control to access your Favorites buttons.

3. Choose a blank button.

Tip: If there are no blank Favorites buttons on the current Favorites page, press Right to scroll

through the other pages.

4. Choose the Types pick list, then select Speed Dial.

5. Enter a label for the Favorite:

Page 32

Phone, Web, & Messaging

 If the entry is for an existing contact, choose Lookup. Start typing the

contact’s last name, then select the contact when it appears in the Lookup list.

 If the entry is for a new contact, type the Label, press Down and type the

Number.

6. (optional) Enter a Quick Key. When you are in the Main, Dial Pad, or Favorites

view of the Phone application, press and hold the Quick Key to instantly launch the Favorite.

7. (optional) Choose More, and select advanced options:

 Extra Digits lets you deﬁne additional digits to dial, such as a password or

extension.

 Dial Extra Digits Automatically dials pre-deﬁned Extra Digits immediately after

dialing the phone number, when checked.

 Ringtone assigns a special ringtone for incoming calls from that contact.  Image assigns a Caller ID picture that displays when that person calls.

8. Choose OK.

Tip: To view all the contact numbers for the selected person or business, highlight the Favorites

button then press Space .

Creating an Application, Message, or Web Link Favorites Button

1. Press Phone .

2. Use the 5-way navigation control to access your Favorites buttons.

3. Choose a blank button.

4. Choose the Types pick list, then select Application, SMS or Web Link.

5. Enter a label and any other necessary information on the Favorite screen.

6. (optional) Enter a Quick Key. When you are in the Main, Dial Pad, or Favorites

view of the Phone application, press and hold the Quick Key to instantly launch the Favorite.

7. Choose OK.

Editing or Deleting an Existing Favorites Button

You can edit or delete most Favorites buttons. Note that you cannot edit or delete the preset voicemail button, but you can add Extra Digits or move the voicemail button to a different position.

1. Press Phone .

2. Use the 5-way navigation control to access your Favorites buttons.

3. Highlight the Favorites button you want to edit or delete.

4. Press Menu .

5. From the Edit menu, choose Edit Favorites Button (/E).

6. Make the desired changes. For example, add a Quick Key shortcut to any

Favorite. When you are in the Main, Dial Pad, or Favorites view of the Phone application, press and hold the Quick Key to instantly launch the Favorite.

7. To delete the entry, choose Delete.

8. Choose OK.

Tip: You can also organize your Favorites buttons on different pages. From the Edit menu,

choose

Edit Favorites Pages. To scroll through your Favorites pages, repeatedly press Right to

see the next page and Left to see the previous page.

Phone, Web, & Messaging

Page 33

Phone, Web, & Messaging

Using a Phone Headset

You can connect a phone headset for hands-free operation. If you need to use your phone while driving and this is permitted in your area, we recommend using a phone headset.

You can press the headset button to perform any of the following tasks:

 Answer an incoming call  Answer a call-waiting call  Switch between two active calls or join the calls in a 3-way conference  Hang up a single call

Headset Speciﬁcations

Your Treo uses a 2.5 mm, 3-pin headset connector. In addition to the headset that came with your Treo, you can use other third-party headsets that are designed for this type of connector. When in doubt, ask the third-party headset manufacturer if their product is compatible with Treo phones. If you hear a headset buzz or poor microphone performance, your headset may be incompatible with Treo.

To hear in stereo through the jack (such as music), use a stereo adapter or other accessory. Visit

Note: The headset designed for previous models of Treo is not compatible with the Treo 600.

www.handspring.com for more information.

Speaker

Microphone

Headset Button

Sending and Receiving Messages

Setting Up Your Voicemail

Your voicemail number is preset when you activate your phone. The ﬁrst time you call voicemail, you are prompted to enter your voicemail pass code. If necessary, please contact Sprint for your pass code and enter it as prompted.

1. Turn on Wireless Mode, as described on page 27.

2. Press Phone .

3. Use the 5-way navigation control to access Favorites.

4. Choose the Voicemail Favorites button.

5. Follow the system prompts to create your pass code and record your greeting.

Retrieving Your Voicemail Messages

When you have a new voicemail message, you are notiﬁed with an alert and a voicemail icon that appears near the top of your screen.

1. Press Phone .

2. From the Phone application Main view, Dial Pad, or Favorites, press and hold 1.

3. Follow the system prompts.

Tip: Enter your voicemail pass code using the Treo keyboard, or choose Extra Digits if you

deﬁned this option. See page 53 for information on editing Favorites buttons. Remember, you do not need to press Option to type numbers, *, or # while on an active call.

Accessing Your Voicemail From Another Phone

1. Dial your PCS Phone Number.

2. Press when your voicemail answers.

3. Enter your pass code, then press .

Displaying Numeric Pages

1. From the New Message alert, highlight an item with a phone icon .

2. Choose Go To to view the page in the SMS application.

Phone, Web, & Messaging

Page 34

Phone, Web, & Messaging

PCS Service Features

Call Waiting

When you are on an active call, you can receive a second call. When the second call comes in, the Call Waiting dialog appears, giving you the following options for handling the second call:

 To put your ﬁrst call on hold and answer the second call, use the 5-way navigation

control to choose Answer. (To switch between calls, choose Swap.)

 To continue your ﬁrst call and send the second call to voicemail, use the

navigation control to choose Ignore.

Note: When you have more than one active call, and you choose the Hang Up All button, it ends

both calls. If the call that was on hold was an incoming call, your phone automatically redials that number so that you can continue the conversation.

Call Forwarding

Call Forwarding lets you forward your calls to another number. You can still make calls from your phone while this is activated. There is a per-call charge for this service.

1. Press Phone .

2. Press Menu .

3. From the Options menu, choose Phone Preferences (/A).

4. Choose the Forward all calls pick list.

 If the forwarding number appears in the pick list, select the number.  If the forwarding number does not appear in the pick list, select Edit Numbers,

then choose New. Enter a 10-digit forwarding number without spaces. Choose OK to ﬁnish.

5. Choose OK.

Three-Way Calling

Talking with two different people at the same time is made easy with Three-Way Calling.

1. Enter a number you wish to call and press Center to dial.

2. After you establish the connection, place a second call (see page 47). You cannot

initiate a three-way call if the second call is an incoming call.

3. When you’re connected to the second party, use the 5-way navigation control to choose Conf. to begin your three-way call.

Note: If one of the people you called hangs up, you and the remaining caller stay connected. If

you initiated the call and are the ﬁrst to hang up, all three callers are disconnected.

4. To end the three-way call, use the navigation control to choose Hang Up All and end all the calls.

Phone, Web, & Messaging

Note: When using Three-Way Calling, normal airtime rates apply for each of the two calls.

Page 35

Phone, Web, & Messaging

PCS Voice Command

If you subscribe to the PCS Voice Command service, you can call a number just by saying a name. There is a monthly charge for PCS Voice Command service.

Get started by setting up your Personal Address Book

1. Press , then Center. Follow the system prompts. (You’ll hear a tone

followed by the prompt “Ready.”)

2. Say “Add Name” to begin setting up your Personal Address Book.

Making a call with PCS Voice Command

1. Press , then Center. (You’ll hear a tone followed by the prompt “Ready.”)

2. After the prompt, say “Call” and the name of the person or the number you

want to call. (Your request will be repeated and you will be asked to verify.)

3. Say “Yes” to call the number or person. Say “No” to cancel.

TTY Use With PCS Service From Sprint

A TTY (also known as a TDD or Text Telephone), is a telecommunications device that allows people who are deaf or hard of hearing, or who have speech or language disabilities, to communicate by telephone.

Your phone is compatible with select TTY devices. You can connect a TTY/TDD machine to your phone through the headset jack, but you cannot use your headset jack with a headset or handsfree kit, while this mode is enabled. Please check with the manufacturer of your TTY device for connectivity information and to ensure that the TTY device supports digital wireless transmission.

When establishing your PCS Service, please call PCS Customer Solutions state Telecommunications Relay Service (TRS) by ﬁrst dialing , then pressing Center. Then provide the state TRS with this number: 866-727-4889.

To turn TTY mode on or off:

1. Press Phone .

2. Press Menu .

3. From the Options menu, choose Phone Preferences (/A).

1 1

via the

4. Choose the TTY Mode pick list, then select one of the following modes:

 Default Mode sends and receives text.  VCO Mode sends voice and receives text.  HCO Mode sends text and receives voice.  Off disables TTY mode and sends and receives voice.

5. Choose OK. A red T appears at the top of the Phone screen whenever TTY is enabled.

TTY Enabled

Phone, Web, & Messaging

IMPORTANT NOTICE: Sprint recommends that TTY users make emergency calls by other

means, including Telecommunications Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 911 may be corrupted when received by public safety answering points (PSAPs), rendering some communications unintelligible.

Page 36

Phone, Web, & Messaging

PCS Vision

Getting Started With PCS Vision

To sign up for PCS Vision services or to access complete instructions, visit

www.sprintpcs.com/manage. For information on charges associated with features that

use a PCS Vision connection, refer to your PCS Service Plan.

Launching PCS Vision

1. Make sure Wireless Mode is turned on, as described on page 27.

2. Press Phone .

3. Use the 5-way navigation control to choose Web.

4. When the Connect to the Internet dialog appears, choose Ye s to launch a

PCS Vision connection.

 If you have not already done so, select Now when the Preparing Vision Services

dialog appears. This initiates a one-time process to conﬁgure your PCS Vision services. At the end of this two-minute process, your phone connects to the PCS Vision Home page.

 If you want to cancel the connection, select No.

Tip: To bypass the selection screen in the future, check the Don’t ask me again box.

5. Use the 5-way navigation control to scroll around and select from a variety of

online services.

6. Exit the browser to end your session.

PCS Vision Features

With PCS Vision services, you have access to additional features, better performance, faster Web connections, and a wider variety of online services. Features such as Web access, graphically-enriched games, and sending/receiving digital images are available on your Treo through the enhanced Sprint Nationwide PCS Network.

Picture Mail

Take digital pictures with the built-in camera and send them to email addresses or other PCS Vision phones.

SMS

Send and receive email and text messages, or chat.

Games Play exciting games with full-color graphics, sound, and vibration.

Ringers Personalize your PCS Phone by downloading ring tones. You can use Sound preferences to assign these tones to different applications and speed dial Favorites buttons.

Screen Savers Download unique images to Picture Mail. Use these images as wallpaper, or make it easy to tell who’s calling by assigning speciﬁc images to numbers in your speed dial Favorites buttons.

Web Experience full-color graphic versions of popular Web sites.

PCS Business Connection

Secure, real-time access to your Microsoft company email, calendar, business directory, and personal contacts.

Outlook® or Lotus Notes®

Phone, Web, & Messaging

Page 37

Phone, Web, & Messaging

Accessing PCS Vision Features

Once your phone is activated, you are signed in and ready to connect to PCS Vision services at any time.

PCS User Name

Your PCS User name is automatically assigned to you. Your user name, which resembles an email address (for example, PCS Mail and SMS services. Remember, with PCS Business Connection, you can use virtually any email address (see page 84). Your PCS User name is simply an additional address that identiﬁes your PCS Account.

When your phone is Vision-enabled, your user name automatically appears on the Phone Info screen.

To ﬁnd your user name:

1. Press Phone .

2. Press Menu .

3. From the Options menu, choose Phone Info (/I).

[email protected]), is used with

PCS Vision Symbols on Your Screen

Phone is not currently able to access PCS Vision service features. Connection is active (data is being transferred) when the arrows are green.

Outgoing calls can be made, but incoming calls go directly to your voicemail.

Connected, and voice calls can be sent and received when the arrows are gray.

PCS Vision Billing Information

See your service plan for details on PCS Vision billing.

Using the Camera and Picture Mail

Your phone comes with an easy-to-use built-in camera, which allows you to instantly take, view, and share pictures with your friends and family. To add a personal touch to your phone, use your pictures as wallpaper on the Main Phone screen and as caller ID images.

You can store your pictures on your phone, upload them to albums on the Picture Mail Web site, move them to an expansion card, and copy them to your computer by performing a HotSync operation.

Additional fees may apply for Picture Mail service. Contact Sprint for additional information.

Taking a Picture

The camera takes 12-bit color pictures that are at a maximum resolution of 640x480 pixels (0.3 megapixels).

1. Press Phone .

2. Press Right to launch Pictures.

3. Using your phone screen as a viewﬁnder, aim the lens on the back of your Treo

at the subject you want to photograph.

4. Press Center to take the picture.

5. If desired, edit the picture name and category at the top of the screen.

6. Choose Keep to save the picture on your phone, choose Discard to cancel the

picture, or choose Share to share the picture. For details on sharing pictures, see the instructions on page 64.

Phone, Web, & Messaging

Page 38

Phone, Web, & Messaging

Viewing a Picture

1. Choose the Pictures view icon .

2. Choose the picture you want to view.

3. Choose Next or Prev to move between pictures.

4. Choose Done.

Sharing a Picture

You can share a picture with someone who uses a PCS Vision Phone or with someone who has an email address.

The ﬁrst time you share a picture, you are prompted to establish a Picture Mail Web site account and password. Enter a four- to eight-digit, alpha-numeric password and press Center. Once you receive conﬁrmation, you may continue to upload and share pictures.

Tip: You can reduce the size of an image before sending it. From the Picture menu, choose Downsize. Indicate whether you want to resize the original or save a reduced copy.

1. From the Pictures view, choose the picture you want to share.

2. Choose Share.

3. Choose the To pick list to address the message:

 If the recipient’s name appears in the To pick list, select it from the list.  If the recipient is in your Contacts list, choose Lookup in Contacts List, then

start typing the ﬁrst few letters of the recipient’s ﬁrst or last name. Highlight the recipient’s phone number or email address, then choose Add.

 If the recipient’s name is not in the pick list or your Contacts list, type the

full phone number or email address.

4. Press Down .

5. Type your message or choose Canned msgs to insert predeﬁned phrases.

6. Choose Share.

Your phone uploads the picture to the Picture Mail Web site, creates a private Guest Book for the recipient on the Picture Mail Web site, and sends your message to the recipient. The recipient can then use a Web browser to access this private Guest Book to view this picture and to enter comments. You can view the comments later from the Picture Mail Web site.

Receiving Picture Mail

You can automatically download new messages or have Treo notify you that a message is ready to download. In either case, an alert appears when you have a new message.

From the alert:

 To view your message(s), choose Go To.  To dismiss the alert and view the message(s) later, choose OK.  To be reminded again in 5 minutes, choose Snooze.

Phone, Web, & Messaging

Page 39

Phone, Web, & Messaging

Moving Pictures

1. From the Pictures view, choose the picture(s) you want to move.

2. Press Menu .

3. From the Picture menu, choose Move (/M).

4. Choose the category or expansion card where you want to move the

picture(s).

5. Choose Move to ﬁnish.

Deleting a Picture From Your Phone

1. From the Pictures view, choose the picture you want to delete.

2. Choose Delete (/D).

3. If prompted, choose OK to conﬁrm deletion.

Setting a Picture as Wallpaper

1. From the Pictures view, choose the picture you want to use as wallpaper.

2. Press Menu .

3. From the Picture menu, choose Set Wallpaper.

4. When the conﬁrmation message appears, conﬁrm by selecting Ye s , or decline by selecting No.

Uploading Pictures to Your Online Inbox

Your Picture Mail account includes an Inbox on the Picture Mail Web site. You can use your Inbox to store and view pictures from your phone or from a computer with Internet access.

1. From the Pictures view, choose the picture(s) you want to move.

2. Press Menu .

3. From the Picture menu, choose Upload (/U).

Accessing Your Online Picture Mail Inbox

1. From any Picture Mail view, choose the Web icon to access your Inbox.

2. Choose any of the following:

 Share Inbox enables you to share all the pictures in your Inbox.  Save Inbox As copies the pictures in your Inbox into a new album.  Move All Pictures To transfers the pictures in your Inbox to an existing album.  Back returns to the Camera application on your phone.  Album List displays a list of all the albums in your Picture Mail account.

Tip: You can also view and manage your pictures on your computer at

www.picturemail.sprintpcs.com.

Working With Your Albums on the Picture Mail Web Site

1. From any Camera view, choose the Web icon to access your Inbox.

2. Choose Album List.

3. Choose an album, then choose View, Share, Options, or Edit to perform the

corresponding action.

Phone, Web, & Messaging

Tip: To download a picture from the Picture Mail Web site to your phone, tap and hold the stylus

on the picture until you are prompted to conﬁrm the download request.

Page 40

Phone, Web, & Messaging

Customizing Your Picture Mail settings

1. From any Picture Mail view, press Menu .

2. From the Options menu, choose Preferences.

3. Set any of the following preferences:

 Default name assigns a name to a series of pictures to be captured, such as

Seattle001, Seattle002, etc.

 Category sets the default category for newly captured pictures.  Picture size sets the default size for newly captured pictures. Large is 640 x

480 pixels, small is 160 x 120 pixels.

 Play capture sound plays a sound to conﬁrm picture capture.  Conﬁrm before deleting instructs Picture Mail to ask if you’re sure you want to

delete a picture before erasing it.

 Conﬁrm before saving instructs Picture Mail to ask if you’re sure you want to

save a picture before storing it on your Treo.

 Backup settings backs up the Treo image database on your computer.

4. Choose OK.

Viewing Pictures on Your Computer

If you customized the Picture Mail settings to backup pictures onto your Windows computer (see above), you can view these pictures in JPEG format or email them to friends with your desktop email application.

1. Locate your Pictures folder. When you installed the desktop software from the Treo CD, a shortcut to the Treo Pictures folder was created on your desktop. You can also look in C:\Program Files\Handspring\Treo Pictures\(user name), or if you upgraded from another Palm powered device, in C:\Program Files\Palm\Treo

Pictures\(user name).

2. Double-click any ﬁle to launch it with the default picture viewing software on

your Windows computer.

SMS

SMS messages are brief text messages that you exchange with other wireless phones that have text messaging capability, or with email addresses. You can exchange messages of up to 160 characters (including the destination email address or mobile number). Before you use your Treo to send or receive SMS messages, you need to verify pricing and availability with Sprint.

Creating and Sending a Message

1. Make sure Wireless Mode is turned on, as described on page 27.

2. Press Messaging .

3. Choose New.

4. Choose the To pick list to address the message:

 If the recipient’s name appears in the To pick list, select it from the list.  If the recipient is in your Contacts list, choose Lookup in Contacts, press Option

to turn off Option Lock, then start typing the ﬁrst few letters of the

recipient’s ﬁrst or last name. Highlight the recipient’s phone number or email address, then choose Add.

 If the recipient’s name is not in the pick list or your Contacts list, type the

full phone number, or press Option to turn off Option Lock and then type the email address.

5. Press Down to jump to the body of the message.

6. Type your message.

7. Choose Send.

Phone, Web, & Messaging

Page 41

Phone, Web, & Messaging

If you are out of a coverage area or if Wireless Mode is off, outgoing messages go into the Outbox folder. When you return to a coverage area, messages are sent automatically.

SMS Tips

 You can address SMS messages to multiple recipients by separating the

addresses with a comma.

 When entering a message, you can insert emotive symbols by choosing

Emoticons or predeﬁned QuickText phrases by choosing QuickText and then selecting a phrase. To add a new phrase, select Edit QuickText from the list.

 You cannot use all symbols available on your phone in SMS messages. The SMS

application automatically replaces invalid characters before it sends messages.

 You can send and receive SMS messages even while you are on a phone call.

This is easiest when using the hands-free headset or speakerphone.

Receiving SMS Messages

When your phone is on and in a wireless coverage area, you automatically receive SMS messages sent to you. You can conﬁgure your Treo to automatically notify you when new SMS messages arrive, using a ringtone or simply an onscreen alert.

From the New Message alert:

 To view your message(s), choose Go To.  To dismiss the alert, choose OK. The message will go straight to the Inbox.  To be reminded of the new message again in 5 minutes, choose Snooze.

Using Links in Messages

The SMS software is designed to recognize links within a message and give you one-tap access to them. When you receive an SMS message that contains a recognizable telephone number, email address, or URL, you can dial the number, send an email message, or go to the Web page directly from the SMS message.

1. Choose a message from the list.

2. Choose the phone number, email address, or URL (the link appears as

underlined blue text).

3. Your Treo automatically launches the appropriate application from the link.

Chatting with SMS

When you exchange more than one SMS message with a single contact, your messages will automatically be grouped into a chat session. The upper part of the Chat view displays all messages you’ve exchanged with this address, and the lower part provides a text entry area where you can continue the conversation. You can carry on multiple chats at the same time and easily switch between them, using the pick list at the top of the screen.

Phone, Web, & Messaging

Page 42

Phone, Web, & Messaging

1. From the Inbox, choose a chat.

2. Type your message.

3. Choose Send.

To ﬁnd the conversations you had with someone, open your SMS Inbox and select a chat session.

Managing Your Messages

The status icons that appear next to each message in the Inbox, Outbox, and Sent folders indicate the following:

An incoming message. Unread messages appear in bold; messages you’ve read appear in plain text.

An item that is locked and cannot be deleted or purged until you unlock it.

An outbound message.

You can rearrange the messages in any folder using the Sort command. This makes it easier to ﬁnd and view messages.

1. From list view, press Menu .

2. From the View menu, choose Sort by Name or Sort by Date.

You can also delete several messages at once from any folder using the Purge command.

1. From list view, press Menu .

2. From the Message menu, choose Purge (/K).

3. Choose the Purge pick list, then select an option.

4. Choose OK.

Customizing Your SMS Settings

1. Press Menu .

2. From the Options menu, choose Preferences.

3. Set any of the following Messages preferences for your individual SMS

messages:

Phone, Web, & Messaging

A chat session. Chats containing unread incoming messages appear in bold text.

A voicemail page. An unopened voicemail page appears in bold.

 Conﬁrm message deletions indicates whether you want deletion conﬁrmation

messages to appear.

 Return to list view after delete indicates whether you want to view the next

message or chat, or to return to the list view after deleting a message.

Page 43

Phone, Web, & Messaging

 Addressing new messages determines whether typing in the To ﬁeld enters

numbers or letters by default. You can still switch between digits and letters by pressing Option .

4. Set any of the following Chat preferences for your chat sessions:

 Show timestamps in chats displays the local date and time the message was sent

next to each message.

 Display my name in chat window as sets the text label for your messages in Chat

view.

 Label color selects the label color for your messages in the Chat view.  Use color for indicates whether you want to view both the chat partner’s name

and message in a different color, or only the name.

5. Choose OK.

Browsing the Web

The Blazer Web Browser on your Treo is designed to provide quick and easy access to Web pages.You can view the regular Web sites you use today, including sites with advanced features such as JavaScript, frames, and cookies, and secure sites such as online shopping, banking, and email sites. However, Blazer does not support plug-ins (Flash, Shockwave, etc.) or Java applets. Some secure sites require speciﬁc browsers and may not work with Blazer.

To use your Treo to browse the Web, you must ﬁrst activate PCS Vision data services from Sprint.

Viewing a Web Page

1. Make sure Wireless Mode is turned on, as described on page 27.

2. Press Phone .

3. Use the 5-way navigation control to choose Web.

4. Choose the Page View icon .

5. Press Space to jump between the Web page contents and the icons at

the bottom of the screen.

Navigate to the Web page you want:

 To view a portal of mobile content designed speciﬁcally for your Treo,

choose .

 To go to any Web page on the Internet, choose . If you browse to a

secure Web page, a Lock icon appears.

 To view the previous or next page, choose or .  To refresh the page with the latest content available from the Internet,

choose .

 To view a list of sites you’ve visited, tap and hold or .

Phone, Web, & Messaging

Tip: If graphics are slowing you down, you can browse the Web faster by turning off images.

From the Options menu, choose Preferences, and then check the Don’t Show Images box.

Page 44

Phone, Web, & Messaging

Navigating in Optimized Mode

The Blazer Web Browser uses a patent-pending technology to optimize normal Web pages for your Treo. By default, Blazer Web Browser reformats Web pages to ﬁt into one long column on your Treo screen. This way, you can see everything easily without needing to scroll left or right.

 Press Up or Down to move through a Web page.  Press Left or Right to move between links on the page. To follow a link to

another Web page, highlight the link and then press Center. You can also tap on the link on the screen with your stylus.

Navigating in Wide Page Mode

Some Web pages, such as maps, are easier to view without the optimization done in Optimized Mode. You may want to view these pages in Wide Page Mode. This mode presents the Web page as you would expect to see it on your computer’s Web browser.

1. Go to the page you want to view.

2. Press Menu .

3. From the Page menu, choose Wide Page Mode (/W).

 Press Up , Down , Left , or Right to scroll through the wide page.  To follow a link to another Web page, tap the link with your stylus.

Creating a Bookmark

Bookmarks let you instantly access a Web page, without needing to type the address every time. Blazer Web Browser can store up to 100 bookmarks or saved pages, allowing you to open your favorite Web pages quickly. Remember, a Blazer Web Browser bookmark is different from a Favorite (see page 51).

1. Go to the page you want to bookmark.

2. Press Menu .

3. From the Page menu, choose Add Bookmark (/A).

4. If desired, change the Name and Description.

5. Choose OK

6. Use the stylus to drag and drop the new bookmark into a slot on the current

page. To move the bookmark to a different page, drag and drop it on the page icon (see page 78 for more information about arranging bookmarks).

7. Choose OK.

Tip: You can make Bookmark view the default view when you launch the browser. From the Options menu, choose Preferences, then select the Bookmarks icon as your Initial View.

Saving a Page

Blazer Web Browser lets you save single pages for ofﬂine viewing. This feature saves the page’s text and images onto your Treo, so you don’t need an Internet connection to view the page’s content later.

1. Go to the page you want to save.

2. Press Menu .

3. From the View menu, choose Save Page.

4. Choose OK.

5. Use the stylus to drag and drop the saved page into a slot on the current page.

To move it to a different page, drag and drop it on the page icon.

6. Choose OK.

Phone, Web, & Messaging

Page 45

Phone, Web, & Messaging

Viewing Bookmarks or Saved Pages

Bookmarks and saved pages both appear in Bookmark view. Saved pages are indicated by a small triangle in the upper-right corner of the bookmark.

Saved page indicator

Page icons

Bookmark slots

1. Choose the Bookmarks view icon .

2. Choose the bookmark or saved page you want to view.

Editing or Deleting a Bookmark or Saved Page

1. From the Bookmarks view, press Menu .

2. From the Bookmarks menu, choose Edit Bookmarks.

3. Choose the bookmark you want to edit or delete.

4. Enter the desired changes.

5. Choose OK.

Arranging Bookmarks and Saved Pages

Blazer Web Browser includes 10 pages so that you can arrange bookmarks and saved pages in a logical fashion. For example, you can store travel links on one page, stock links on another, and business links on third page.

1. From the Bookmarks view, press Menu .

2. From the Bookmarks menu, choose Edit Bookmarks.

3. Type a new title for this page.

4. Use the stylus to drag and drop bookmarks into different slots on the current

page. To move a bookmark to a different page, drag and drop it on the page icon.

5. Choose OK.

Downloading Files From a Web Page

Blazer Web Browser lets you download ﬁles that are usable on your Treo, such as ring tones, new applications, or pictures that are tagged speciﬁcally for download. When you download a ﬁle, it is automatically sent to the application that can use the ﬁle. For example, if you download a JPEG image, it is stored in Picture Mail for later viewing.

1. Go to the page that contains the link to the ﬁle you want to download.

2. Press Left or Right to highlight the link to the ﬁle, then press Center to

initiate the download process.

Note: You can only download ﬁles that you can open on your Treo. If you try to download a ﬁle

that does not have a corresponding application on your Treo, an error appears.

Phone, Web, & Messaging

Page 46

Phone, Web, & Messaging

Navigating Web Sites With Split Pages (Frames)

Some Web sites split their pages into separate areas, each with their own scroll bars. The easiest way to navigate these sites is to zoom in on one of the separate areas.

1. Tap the area of the split page you want to enlarge. Make sure you tap an area that is not a link, otherwise you will navigate to the selected link.

2. Tap the Magnifying Glass icon at the bottom of the screen to expand the selected area to ﬁll the entire screen. The Magnifying Glass icon appears only when a page is split into separate areas.

Copying Text From a Web Page

You can copy text from a Web page and paste it in other applications.

1. Use the stylus to highlight the text you want to copy.

2. Press Menu .

3. From the Edit menu, choose Copy (/C).

4. Go to the application in which you want to paste, then position the cursor

where you want to paste the text.

5. Press Menu .

6. From the Edit menu, choose Paste (/P).

Dialing a Phone Number on a Web Page

Blazer Web Browser can dial most phone numbers that appear on Web pages (see page 41). If Blazer Web Browser does not recognize a phone number as dialable, you can copy the phone number (as text) and paste it into the Phone Dial Pad (see page 40).

Creating Email From a Web Page

Email addresses often appear as links on Web pages. After you conﬁgure an email application on your Treo, you can select an email address link to create a message to the selected address.

Using the History List

The History list stores the addresses of the most recent pages you visited in Blazer Web Browser. If you want to go back to a page you remember visiting, but did not bookmark the page, you can use the History list to jump directly to that page. Items in the History list are sorted chronologically.

1. From the Page view, press Menu .

2. From the Page menu, choose History (/H).

3. Press Down to navigate through the list.

4. Choose the Web page you want to load.

Finding Text on a Web Page

1. From the Page view, press Menu .

2. From the Page menu, choose Find Text on Page.

3. Type the text you want to ﬁnd.

Phone, Web, & Messaging

Page 47

Phone, Web, & Messaging

4. Check or uncheck the Wrap Search box to indicate whether you want the search to wrap from the end of the page to the beginning when the end is reached.

5. Choose Find to start the search.

Customizing Your Blazer Web Browser Settings

1. Press Menu .

2. From the Options menu, choose Preferences.

3. Set any of the following preferences:

 Home Page sets the Web page that appears when you choose the Home

icon. Choosing Restore Default selects the original PCS Vision Home page if you changed it.

 Initial View determines which view displays every time you launch Blazer

Web Browser.

 Don’t show images selects whether you want images to appear when you load

a Web page. If you don’t view images, Web pages will load faster. If you choose not to view images, you can still see any image by choosing the placeholder box on the Web page.

4. Choose Advanced and set any of the following preferences:

Phone, Web, & Messaging

 Set limit on memory for storing recently viewed pages (cache) sets the amount of

memory used for your cache. Pages are cached so they load faster the next time you view them.

 Memory Management enables you to free up memory on your device by

clearing the memory for recent pages, history and cookies.

 Set Proxy sets up a proxy server to access the Internet. If your connection

requires a proxy server, please contact your Internet service provider or IT administrator for this information.

 Accept cookies allows some Web sites to store personalized information on

your Treo. Some sites do not work properly unless you select this option.

5. Choose OK.

Page 48

Phone, Web, & Messaging

PCS Business ConnectionSM Personal Edition

You can install the optional PCS Business Connection application for secure, realtime access to your Microsoft business directory, and personal contacts. For more information and to sign up, visit

www.sprintpcs.com.

1. Press Applications Launcher .

2. Choose the pick list in the upper-right corner, then select All.

3. Choose the Get BC icon .

4. Follow the onscreen instructions to download and install the software.

After you install the PCS Business Connection application on your phone, you can access it by pressing Messaging .

Outlook® or Lotus Notes® company email, calendar,

Using Your Treo

Organizer Features

Page 49

Organizer

Calendar

Calendar is a powerful organizer application that helps you manage your schedule.

Displaying Your Calendar

Do any of the following:

 Press Calendar repeatedly to cycle through the various active views.

 Use the 5-way navigation control to move to another day, week, or month

(depending on the current view).

 Choose Go, or press Menu , then from the Options menu, choose Go to Day (/O).

Then choose a date from the calendar.

Creating an Event

You can enter events on your phone. However, if you have several appointments to enter, it’s more efﬁcient to use the Palm Desktop software or Microsoft

Outlook

on your computer and then synchronize data between the Treo and

your computer. For more information, see page 108.

1. Press Calendar until you are in Day view.

2. Press Left and Right to select the desired day.

3. Using the keyboard, type a starting time for the event. For example, type 53 for 5:30. (Remember to press Option before typing numbers.)

4. Press Down and type the ending time for the event.

5. Choose OK.

6. Type a description for the event.

Selected day

Selected date

Start and end times

Adding an Alarm to an Event

1. In Calendar, select the event.

2. Choose Details.

Number of time units

Type of time units

3. Check the Alarm box and choose the number of minutes, hours, or days before

the event you would like to receive the alarm.

Note: The alarm for untimed events (see page 88) is deﬁned by minutes, days, or hours before

midnight of the date of the event.

Organizer

4. Choose OK.

When an alert occurs, the Alert screen displays all your pending alerts. Tap an item’s description to jump to that item, or check the box to clear that item.

Page 50

Organizer

Creating an Untimed Event

An untimed event, such as a birthday or anniversar y, does not occur at a particular time.

1. Press Calendar until you are in Day view.

2. Press Left and Right to go to the date of the event.

3. Make sure nothing is highlighted.

4. Type a description for the event.

Diamond indicates an untimed event

Tip: To enter a birthday or anniversary, create an untimed event. Then, from the Details screen,

choose Year as the repeat interval.

Scheduling a Repeating Event

1. Create an event, then highlight it.

2. Choose Details.

3. Choose the Repeat box, then choose a repeat interval:

 For a birthday or anniversary, choose Year.  For weekly events, choose the day(s) the event repeats.  For monthly events, choose Day or Date to indicate the repeating method.

4. If the event has an ending date, choose the End on pick list, then select Choose Date, and select the ending date.

5. Choose OK.

This icon indicates a repeating event

Editing or Deleting an Event

1. Highlight the event you want to reschedule.

2. Choose Details.

3. Change the date and time as needed, or choose Delete.

4. Choose OK.

Organizer

Page 51

Organizer

Customizing General Preferences for Your Calendar

1. Press Menu .

2. From the Options menu, choose Preferences (/R).

3. Set any of the following preferences:

 Start Time and End Time set the beginning and end of the day shown on the

Calendar screens.

 Event Duration sets the default duration of a new event.  Week Start sets the day on which the calendar week starts.  Initial View sets the view that appears when you launch Calendar.  Button Views sets the views that appear when you press Calendar

repeatedly. By default, you see Day and Month Views, but you can also choose to see Week, Week with Text, Year, and List Views.

4. Choose Display Options to set any of the following:

 Show Time Bars activates the time bars that appear in the Day view. The time

bars show the duration of an event and illustrate event conﬂicts

 Compress Day View controls how times appear in the Day view. When

Compress Day View is off, all time slots display. When it is on, start and end times display for each event, but blank time slots toward the bottom of the screen disappear to minimize scrolling.

 Show PM Label displays a p after PM times.  Show End Times displays all time bars and time slots for end times of an event.  Auto-scroll Time displays events based on the time of day when the Day view

contains more than one screen of information. The up and down arrows at the bottom-right corner indicate more information.

 Float Advance at Midnight advances ﬂoating events to the next day at midnight

of the current day.

 Show Completed Floating Events displays completed ﬂoating events.

5. Choose OK to close the Display options dialog.

6. Choose OK.

Customizing To Do List Preferences for Your Calendar

You can display To Do List items in your calendar to keep on top of your tasks.

1. Press Calendar until you are in Day view.

2. Press Menu .

3. From the Options menu, choose To Do Preferences.

4. Set any of the following preferences:

Organizer

Page 52

Organizer

 Show Categories determines which To Do List categories display in Calendar

Day view.

 Priorities Displayed limits the display of To Do List items to those with a certain

priority.

 Show Priority displays the priority assigned to an item.  Show Completed Items displays checked-off items, as well as unchecked items.  Show Undated Items displays To Do List items that do not have a Due Date

assigned.

 Show Dated Items displays To Do List items that have a Due Date assigned.

Choose the pick list, then select how far in advance of the Due Date you wish the item to appear in your calendar.

5. Choose OK.

To Do List

You can use To Do List as a reminder of tasks you need to complete and to keep a record of complete tasks. You can also display To Do List items in your calendar. See page 91 for details.

Adding a To Do Item

1. Press Applications Launcher .

2. Choose the pick list in the upper-right corner, then select All.

3. Choose the To Do List icon .

4. Choose New to create a new To Do item

5. Type the text of the To Do item. The text can be longer than one line.

6. Press Down to deselect the To Do item.

Setting Item Priority, Due Date, and Other Details

The Details dialog enables you to assign a priority level, due date, category, privacy ﬂag, and note to each item.

1. Highlight the item to which you want assign details.

2. Choose Details.

Organizer

Page 53

Organizer

3. Set any of the following:

 Priority sets the Priority number for this item (1 is most important). Later you

can arrange your To Do List based on the importance of each item.

 Category assigns the item to a speciﬁc category.  Due Date sets the due date for the item. Choose the Due Date pick list, then

select a due date.

 Private indicates whether the item is private. Check this box to mark this

item private.

 Note stores additional text you want to associate with the item.

4. Choose OK.

Tip: You can also set the priority by choosing the Priority number next to an item and selecting a

priority level from the list.

Checking Off a To Do Item

You can set To Do List to record the date that you completed the To Do item, and you can choose to show or hide completed items. Completed items remain in the memory of your phone until you purge them.

1. Choose the item you want to check off.

2. Hold Option and press Return .

Organizer

Tip: To uncheck the selected item, hold Option and press Return .

Deleting a To Do Item

1. Highlight the item you want to delete.

2. Press Menu .

3. From the Record menu, choose Delete Item (/D).

4. Choose OK.

Purging To Do Items

To save memory, you can purge all completed To Do List items.

1. Press Menu .

2. From the Record menu, choose Purge.

3. Choose OK.

Page 54

Organizer

Customizing To Do List

The Show Options dialog enables you to control the appearance of the To Do list screen.

1. In the To Do list screen, choose Show.

2. Set any of the following preferences:

 Sort by indicates the order in which your To Do items appear in the list.  Show Completed Items displays items checked off.  Show Only Due Items hides items that are not yet due.  Record Completion Date replaces due date with the completion date when you

complete (check) the item.

 Show Due Dates displays item due dates and inserts an exclamation mark next

to overdue items. Turning on this option also enables you to tap directly on the due date in the To Do List to choose a new date.

 Show Priorities displays the priority setting for each item.  Show Categories displays the category for each item.

3. Choose OK.

Memo Pad

Memos are a great way to store notes on your Treo. Each memo can include 4,096 characters of text.

Creating a Memo

1. Press Applications Launcher .

2. Choose the pick list in the upper-right corner, then select All.

3. Choose the Memo Pad icon .

4. Enter the text you want to appear in the memo. Press Return to move down

to new lines in the memo.

5. Choose Done.

Organizer

Tip: You can assign categories to your memos. Open the memo you want to change, choose the

pick list in the upper-right corner, then select a category.

Deleting a Memo

1. Choose the memo you want to delete.

2. Press Menu .

3. From the Record menu, choose Delete Item (/D).

4. Choose OK.

Page 55

Organizer

CityTime

The CityTime world clock displays the day and time in your home city and in four other cities around the globe. Whether you’re travelling or at home, it’s easy to keep track of the best time to reach your business associates, friends, and family in far away places.

Setting Your Home City

The Home City serves as a point of reference for your other city selections. The Home City time reﬂects the current system time (unless you have changed locations; see page 99). The information displayed for all the other cities is based on the day and time in your Home City.

1. Press Applications Launcher .

2. Choose the pick list in the upper-right corner, then select All.

3. Choose the CityTime icon .

4. Press Menu .

5. From the Options menu, choose Select Home City (/H).

6. Choose the Home City pick list, then select the city closest to your location (in

the same time zone).

7. Choose OK.

Home city

Selecting Remote Cities

In addition to your home city, you can display the day and time for four other cities anywhere around the globe. These other cities are called remote cities.

1. Use the stylus to tap a pick list in the lower part of the CityTime screen, then select the city closest to the city you want to display.

2. Choose the remaining pick lists, then select the other three cities you want to display.

Adding Cities

If the city you want to display is not in the predeﬁned list, you can use the Edit Cities command to add it.

1. Press Menu .

2. From the Options menu, choose Edit Cities (/E).

3. Choose New.

4. Enter the city name and other information.

5. Choose OK.

Changing Locations

If you travel, you can easily coordinate the system time on your Treo with the local time.

1. Press Menu .

2. From the Utilities menu, choose Change Location (/L).

3. Choose the To pick list, then select your new location.

4. Choose OK.

CityTime Tips

 CityTime does not automatically update the system time for Daylight Savings

Time (DST).

 Run your stylus over the map to see the time in other cities.  The shadow over the map represents nighttime moving across the globe.

Organizer

Page 56

Organizer

Calculator

Calculator includes a basic calculator, plus an advanced calculator with scientiﬁc, ﬁnancial and conversion functions. You can tap the screen or use the keyboard to input numbers.

Switching Between Basic and Advanced Calculator Modes

1. Press Menu .

2. From the Options menu, choose Toggle Mode (/M).

Selecting Functions in Advanced Calculator Mode

1. Switch to Advanced Calculator mode (see above).

2. Choose the pick list near the upper-left part of the screen,

then select the Advanced Calculator function you would like to use:

 Math provides advanced mathematical functions such as

exponents, roots, and logarithms.

 Trig provides trigonometric functions such as sine, cosine,

tangent, and variants.

 Finance provides ﬁnancial calculator functions such as APR and amortization.  Logic displays hexadecimal characters in the keypad, plus logic functions

such as and, not, or and xor. In place of Float/Degrees (see below), this view includes options for class (bin, oct, SDec, UDec, hex) and bits (8, 16, 32).

 Statistics provides statistical functions such as sum, factorial, and random

number generator.

 Weight/Temp provides weight and temperature conversions for metric and

English values.

 Length provides length conversions for metric and English values.  Area provides area conversions for metric, traditional, and English values.  Volume provides volume conversions for metric and English values.

3. Choose the pick list near the upper-middle of the screen, then select how to display decimal values:

 Float (Floating point). Position of decimal point varies

according to calculation results.

 Fixed (x) (Fixed point). Enter an integer for the number of decimal places to

display, then select Fixed (x) to round calculations to that decimal place.

 Sci (x) (Scientiﬁc notation). Enter an integer for the number of decimal places to

display, then select Sci (x) to round calculations to that decimal place using scientiﬁc notation.

 Eng (x) (Engineering notation). Enter an integer for the number of decimal places

to display, then select Eng (x) to round calculations to that decimal place using engineering notation.

4. Choose the pick list near the upper-right of the screen, then select whether you want to display numbers in degrees, radians, or grads.

Tip: To access a list of mathematical constants such as Avogadro’s number or the speed of light,

choose Con.

Storing and Recalling Numbers in Advanced Mode

 To store a number in one of ten memory slots, choose Sto.  To recall a stored number, choose Rcl.

Organizer

100

101

Page 57

Organizer

Looking Up Contacts and Other Information

With the built-in search features on your Treo, you can ﬁnd information quickly:

 Name Lookup enables you to dial your Contacts by name. It locates people’s

phone numbers when you’re in the Contacts list.

 Find searches through the text in all the applications on your Treo, always

starting with the current application.

Name Lookup

You can access Name Lookup directly from the Contacts list. This feature helps you locate Contacts quickly by entering just a few letters of a Contact’s name.

1. Press Phone .

2. Use the 5-way navigation control to access the Contacts list.

3. From the Contacts list, enter the ﬁrst few letters of the contact you want to

ﬁnd. You can enter:

 First name (JOH for John) or  Last name (SMI for Smith) or  First name initial and last name (JSM for John Smith)

4. Do one of the following:

 Highlight the contact name, then press Center to view the contents of the

record.

 Highlight any phone number, then press Center to dial.

Tip: To access Name Lookup in other applications, choose the Lookup button if it appears.

Using Find

The Find feature locates any text in the built-in applications and databases, and in some third-party applications. The Find feature performs an exact search on a character string, including characters that are parts of words. Find is not casesensitive and it locates any word that begins with the text you enter. For example, entering “plan” ﬁnds “planet,” but not “airplane.”

1. Press Option then Shift to open the Find dialog.

2. Enter the text you want to ﬁnd.

3. Choose OK to start the search.

4. In the search results, choose the text you want to review, or choose Find More

to search additional applications.

Organizer

For example, entering SM displays Smilla Anderson, John Smith, and Sally Martin as shown above. Entering JSM ﬁnds only John Smith.

102

Tip: To search by company for a person’s name you can’t remember, open Find, and type the

name of the company.

103

Page 58

Organizer

Beaming Information

Your Treo is equipped with an IR (infrared) port that lets you beam information to another Palm Powered device with an IR port. The IR port is located on the top of your Treo, between the Wireless Mode button and the ringer switch, behind the small dark shield.

IR port

For best results, the path between the two devices must be clear of obstacles, and both devices kept stationary. If you have difﬁculty beaming, shorten the distance and avoid bright sunlight.

Beaming a Record

1. Choose the record or category you want to beam.

2. Press Menu .

3. From the Record menu, choose one of the following:

 Beam (/B) sends an individual record.  Beam Category (/Y) sends all records in the current category.

4. When the Beam Status dialog appears, point the IR port on your Treo directly

at the IR port of the receiving device.

–

(

)

5. Wait for the Beam Status dialog to indicate that the transfer is complete before you continue using your Treo.

Tip: Beam your business card. From any Phone view, press Menu , then press M.

Beaming an Application

Not all applications can be beamed. A lock icon appears on the Beam screen next to applications that cannot be beamed.

1. Press Applications Launcher .

2. Press Menu .

3. From the App menu, choose Beam (/B).

4. Choose the Beam From pick list, then select whether the application you want

to beam is located on your Treo or an expansion card.

5. Choose the application you want to transfer.

6. Choose Beam.

Organizer

104

105

Page 59

Organizer

7. When the Beam Status dialog appears, point the IR port on your Treo directly

at the IR port of the receiving device.

8. Wait for the Beam Status dialog to indicate that the transfer is complete before

you continue using your Treo.

Managing Applications

Receiving Beamed Information

You can store a beamed entries and applications on your phone, or send them to an expansion card inserted in the expansion slot.

1. Turn on your screen.

2. Point the IR port on your Treo directly at the IR port of the transmitting device

to open the Beam Status dialog.

3. When the Beam dialog appears, choose a category or expansion card. If you

don’t choose a category, the item goes in the Unﬁled category.

4. Press Up to receive the beam or press Down to refuse it.

106

on Your Treo

107

Page 60

Managing Applications

Synchronizing Contacts and Other Personal Data

We strongly recommend that you synchronize your Treo and computer frequently to keep your information up-to-date (and backed up) in both locations.

Before you can synchronize your contacts and other personal data, you must install the Palm Desktop software from the CD that came with your Treo. See page 21 for instructions.

1. Connect your Treo to your computer as described on page 20.

2. Press the HotSync button on the cable.

HotSync Button

3. Wait for your Treo to display a message indicating that the process is complete.

 If nothing happens, make sure that you installed the Palm Desktop software

and that the HotSync Manager application is running on your computer .

 If you want to synchronize data with applications other than Palm Desktop

or Microsoft software.

 If you have any problems performing a HotSync operation, see pages

157-159 for troubleshooting suggestions.

Outlook®, you need to purchase additional third-party conduit

Installing Applications

Your Treo comes with several applications built-in and ready to use. You can also install any of the more than 16,000 third-party Palm OS applications for use on your Treo, such as business software, games, and other applications.

When you download an application to your computer, it is probably in a compressed format such as a .zip or .sit ﬁle. If the ﬁle is compressed, you need to use a decompression utility on your computer before you install applications on your Treo.

These instructions tell you how to install basic .prc (Palm OS application) and .pdb (Palm OS database) ﬁles onto your Treo. Some Palm OS software uses an automatic installer or wizard to guide you through the process. Consult the documentation that came with the software for details about how to install a particular piece of software. Treo is not compatible with .pqa ﬁles.

Before you can install an application on your Treo, you need to have the Palm Desktop synchronization software installed on your computer (see page 21).

Installing Applications From the Internet

You can install Palm OS applications directly from the Internet, using the Blazer Web Browser. When you download an application, it automatically installs on your Treo. Remember: Palm OS applications have .prc or .pdb at the end of their ﬁlenames.

1. Launch the Blazer Web Browser (see page 75).

2. Go to the page that contains the link to the application you want to download.

3. Press Left or Right to highlight the link to the ﬁle, then press Center to

initiate the download process.

Managing Applications

108

109

Page 61

Managing Applications

Installing Applications From a Windows Computer

1. Double-click the .prc or .pdb ﬁle you want to install on your Treo.

2. A dialog may appear with a User drop-down list. Select your User Name from

the list.

3. The Install Tool window appears. If you would like to install additional ﬁles,

simply drag and drop them into the space in this window.

4. If you want to install an application to an expansion card, click Change Destination. Click the arrows to move the application to the expansion card pane, then click OK.

5. Click Done.

6. Perform a HotSync operation to install the application(s) on your Treo.

Installing Applications From a Macintosh Computer

1. On your Macintosh, launch Palm Desktop.

2. From the HotSync menu, choose Install Handheld Files.

3. Select the User Name that corresponds to your Treo phone from the User drop-

down menu.

4. Click Add To List.

5. Locate the .prc or .pdb ﬁle you want to install on your Treo. Highlight it and click Add File.

6. Perform a HotSync operation to install the application(s) on your Treo.

Managing Applications

Tip: On a Windows computer, you can also access the Install Tool dialog by selecting Install Tool

under Handspring on the Start menu or from the Programs folder.

110

Getting Help With Third-Party Applications

If a you encounter a problem with a third-party application (such as an error message), contact the application’s author or vendor. For general troubleshooting of third-party applications, see page 162.

111

Page 62

Managing Applications

Removing Applications

If you decide that you no longer need an application or you want to free up memory on your Treo, you can remove applications from your Treo or an expansion card. You can remove only applications, patches, and extensions that you install; you cannot remove the built-in applications that reside in the ROM portion of your Treo. These applications appear with a lock icon next to them.

Applications deleted from your phone are kept on your computer in the Archive folder of your user folder.

1. Press Applications Launcher .

2. Press Menu .

3. From the Options menu, choose Delete (/D).

4. If you want to remove an application from an expansion card, insert the card

into your Treo.

5. Choose the Delete From pick list, then select the location of the application you

want to remove.

6. Choose the application that you want to remove.

7. Choose Delete to ﬁnish.

8. Perform a HotSync operation to remove the application from the Backup folder

on your computer.

Manually Deleting Applications From Your Computer

If an application you delete re-appears on your device, you may need to manually delete it from your computer.

1. Locate your Backup folder on your computer.

 Windows: C:\Program Files\Handspring\user name.  Macintosh: Mac HD\Applications\Palm\Users\user name.  If you upgraded from a previous version of Palm Desktop software, your

backup folder may be located in the Palm folder.

2. If you ﬁnd a .prc or .pdb ﬁle for the application you just removed, delete the ﬁle from the Backup folder.

3. Delete the ﬁle from your Treo again.

Managing Applications

112

113

Page 63

Managing Applications

Using Application Info

The Info screens display basic statistics about the applications on your Treo.

1. Press Applications Launcher .

2. Press Menu .

3. From the App menu, choose Info.

4. At the bottom of the screen, choose the type of information you want to view:

 Version displays the version numbers of applications on your Treo.  Size displays the size (in kilobytes) of applications and data on your Treo.  Records displays the number of entries in different applications on your Treo.

5. Choose Done.

Using Expansion Cards

The expansion slot on your Treo enables you to add Secure Digital (SD) cards and MultiMedia Cards (MMC) to extend the storage capacity of your Treo. Although SD cards are faster than MMC cards for reading and writing data, you can use either type of expansion card to store:

 Pictures  MP3 audio ﬁles  Games  eBooks  Applications  Databases  ... and more.

Although expansion cards are sold separately, your Treo includes a mock, non-functional card inside the expansion slot. When you do not have a functioning card inside the expansion slot, reinsert the mock card to protect the slot opening.

Inserting and Removing Expansion Cards

When you insert an expansion card, the card name appears as a category with a card icon next to the name. To switch between the applications on the expansion card and your phone, choose the category pick list in the upper-right corner, then select another category.

1. Press down and release the mock card.

2. After you feel the expansion slot eject the mock card, remove the card from the

expansion slot.

Managing Applications

114

115

Page 64

Managing Applications

Launching Applications on an Expansion Card

After you insert an expansion card in the expansion slot, you can launch any of the applications stored on the expansion card, provided you have enough free space in the internal memory of your Treo to accommodate the program.

1. Insert the expansion card into the expansion slot. The Applications Launcher automatically appears.

2. Choose the icon for the application you want to launch.

3. Hold your Treo with the screen facing you and the card with the notch in the

lower-right corner next to the camera lens.

4. Insert the card into the expansion slot until you feel the card lock into place

and hear the conﬁrmation tone.

Notch

5. When you’re done using the expansion card, repeat steps 1 and 2 to remove

the expansion card.

6. Reinsert the mock card to keep the expansion slot clean.

116

Camera lens

Managing Applications

3. Press Center to launch the application.

Copying Applications to an Expansion Card

You can copy applications between your Treo and your expansion card.

Note: Before you copy an application to an expansion card, make sure that it is compatible with

Palm OS version 5.2 or higher. Some applications do not work with expansion cards and do not allow you to store data ﬁles in a location that is separate from the application.

1. Press Applications Launcher .

2. Press Menu .

3. From the App menu, choose Copy (/C).

117

Page 65

Managing Applications

Viewing Expansion Card Information

The Card Info application displays general information about the expansion card that is currently in the expansion slot and it enables you to rename and format a card.

1. Press Applications Launcher .

2. Choose the pick list in the upper-right corner, then select All.

3. Choose the Card Info icon .

4. Choose the Copy To pick list, then select the destination: card name or Phone.

5. Choose the From pick list, then select the location of the application you want

to copy: card name or Phone.

6. Highlight the application you want to copy.

7. Choose Copy to ﬁnish.

Tip: You can install an application directly to an expansion card instead of copying it from Treo’s

main memory. See page 109 for details.

118

Managing Applications

Renaming an Expansion Card

If you change the contents of an expansion card, you may at some point want to rename the card to better match its contents.

1. Insert the expansion card into the expansion slot. The Applications Launcher automatically appears.

2. Choose the Card Info icon .

3. Press Menu .

4. From the Card menu, choose Rename Card (/R).

5. Type a new name for the card.

6. Choose OK.

119

Page 66

Managing Applications

Formatting an Expansion Card

Formatting an expansion card is similar to formatting a diskette on a computer. When you format an expansion card, you erase all the data stored on the card and return it to a blank state.

1. Insert the expansion card into the expansion slot. The Applications Launcher

automatically appears.

2. Choose the pick list in the upper-right corner, then select All.

3. Choose the Card Info icon .

4. Press Menu .

5. From the Card menu, choose Format Card (/F).

6. Type a new name for the card.

7. Choose OK.

Customizing Your Treo

120

121

Page 67

Customizing

Phone Settings

Customize your Treo with Phone settings that match the way you make calls. You can select ring and alert tones, adjust call volume, assign a Caller ID picture to a contact, and even choose wallpaper for the Phone application screen, and more.

Selecting Ring Tones and SMS Alert Tones

You can set different tones and volumes for incoming phone calls, Calendar alarms, and SMS alerts.

Tip: Want more ring tones? Download any MIDI ﬁle from the web, then e-mail it to your Treo.

The MIDI ﬁles you download appear in the list of tones when you follow the steps below.

8. Choose the Tones box.

9. Depending on the application, select alert tones from the pick lists that appear:

Phone

1. Press Applications Launcher .

2. Choose the pick list in the upper-right corner, then select All.

3. Choose the Prefs icon .

4. Choose the pick list in the upper-right corner, then select Sound.

5. Choose the Application pick list, then select Phone, Calendar, or SMS.

6. Choose the Vo lume box.

7. Choose each pick list, then select an alert volume.

122

Customizing

 Known Caller Tone for an incoming call from someone in your Contacts or

Favorites.

 Unknown Caller Tone for an incoming call from someone identiﬁed by Caller ID

who is not in your Contacts or Favorites.

 Roaming Tone for incoming calls when you’re outside your home mobile

network.

 Voicemail Tone to alert you of a new voicemail.  Service Tone to warn you of a service change, such as moving into and out of

a mobile network coverage area.

123

Page 68

Customizing

Calendar

 Alarm Sound sets the tone played the ﬁrst time your alarm goes off.  Reminder Sound sets the tone played if an alarm is not acknowledged and the

alarm repeats itself.

 Play Sound sets the number of times an alert tone plays during the alarm

sequence.

 Repeat Alarm sets the number of times the alarm repeats if it is not

acknowledged.

 Every sets the interval between alarm repeats if it is not acknowledged.  Alarm Preset sets the default number of minutes, hours, or days before the

event that the alarm goes off.

SMS

Tip: You can also preview, send, and delete sounds, such as ring tones, on your phone. From Sound Preferences, choose the Tones box. Choose Manage, then choose Play, Send, or Edit to

perform the corresponding action.

Adjusting Volume Settings

 While a call is in progress, or while using the personal speakerphone, press the

volume buttons on the side of your Treo to adjust call volume.

 When a call is not in progress, press the volume buttons on the side of your

Treo to adjust the ringer volume.

 Slide the ringer switch to Sound Mode Off mode at any time to silence the

ringer immediately.

Assigning a Caller ID Picture

1. Press Phone .

2. Press Up to access your Favorites buttons.

3. Highlight the Favorites button you want to give a caller ID picture.

4. Press Menu .

5. From the Edit menu, choose Edit Favorites Button (/E).

6. Choose More.

7. Check the box for Image.

8. Choose Select Image.

9. Choose the picture you want to assign to the

selected Favorites button.

10. Choose Select.

11. Choose OK.

Customizing

124

 Message Tone notiﬁes you when a new SMS message arrives.

125

Page 69

Customizing

Choosing Wallpaper for the Phone screen

If you have images stored on your Treo (see page 63), you can select different wallpaper for the Phone screen.

1. Press Phone .

2. Press Menu .

3. From the Options menu, choose Display Preferences (/Q).

4. Choose the pick list at the top of the screen, then select Show Wallpaper.

5. Choose a Wallpaper image for your Phone screen.

6. Choose OK.

System Sound Settings

You can immediately silence all sounds on your Treo, including phone ring tones, Calendar alerts, and system sounds. If the ringer switch is set to no sound, the ringer setting overrides the sound settings and all sounds are turned off. This does not, however, mute the speaker on your Treo during a phone call.

1. Slide the ringer switch to Sound Mode Off .

2. To hear all sounds again, slide the ringer switch to Sound Mode On .

When you slide the ringer switch, it does not affect the software settings for the sounds on your Treo. For example, if the Phone ring volume is set to 7, sliding the ringer switch to Sound Mode Off does not change this setting, but you will not hear the phone ring because of the ringer switch position. Your Treo includes a silent alarm that vibrates when the ringer switch is set to Sound Mode Off.

Ringer switch

Customizing

126

127

Page 70

Customizing

Display and Appearance

Turning the Keyboard Backlight On and Off

When you turn on night mode, the keyboard backlight illuminates the keys and the screen dims slightly.

 To turn on the keyboard backlight, press Option then  To turn off the backlight, press Option then again.

Adjusting the Contrast and Brightness

Depending on the lighting conditions in which you’re using your Treo, you may need to adjust the screen contrast and brightness.

1. Press Applications Launcher .

2. Choose the pick list in the upper-right corner, then select All.

3. Choose the Prefs icon .

4. Choose the pick list in the upper-right corner, then select Display.

5. Choose the brightness slider, and use Left and Right to adjust brightness.

6. Choose the contrast slider, and use Left and Right to adjust contrast.

Changing the Screen Font

You can change the screen font in Calendar, Contacts, Memo Pad, SMS, and To Do.

1. Launch the application in which you want to change the font.

2. Press Menu .

3. From the Options menu, choose Font (/F).

4. Choose a font style: Small Large Large

Small bold

bold

Aligning the Touchscreen

Occasionally, your Treo touchscreen may need to be readjusted. If it is out of alignment, you may see the wrong feature being activated when you tap the screen. To ﬁx the problem, you can realign the touchscreen any time.

1. Press Applications Launcher .

2. Choose the pick list in the upper-right corner, then select All.

3. Choose the Prefs icon .

4. Choose the pick list in the upper-right corner, then select Display.

5. Choose Touchscreen.

6. Follow the onscreen instructions.

Changing the System Color Scheme

1. Press Applications Launcher .

2. Choose the pick list in the upper-right corner, then select All.

3. Choose the Prefs icon .

4. Choose the pick list in the upper-right corner, then select General.

5. Choose the Colors pick list, then select a color scheme.

Customizing

128

5. Choose OK.

129

Page 71

Customizing

Applications Launcher Settings

You can change the Applications Launcher settings on your Treo so that you can easily access the applications you use most often. You can arrange and display your applications by category, reassign the buttons on your Treo, and choose default applications for speciﬁc tasks.

Arranging Applications by Category

The category feature enables you to manage the groups of application icons that appear in the Applications Launcher. You can assign an application to a category and then display just a speciﬁc category or all of your applications.

1. Press Applications Launcher .

2. Press Menu .

3. From the App menu, choose Category (/Y).

4. Choose the pick list next to each application, then select a category.

5. Choose Done.

Tip: To create a new category, choose the category pick list, then select Edit Categories. Choose New, then enter the category name. Choose OK to close the dialog, then choose OK.

Displaying Applications by Category

Do one of the following:

 Press Applications Launcher repeatedly to cycle through all your categories.  Choose the pick list in the upper-right corner, then select the category you

want to display.

Choosing the Applications Launcher Display

By default, the Applications Launcher displays each application as an icon. As an alternative, you can view a list of applications. The list view is particularly useful when you have several applications in a category.

1. Press Applications Launcher .

2. Press Menu .

3. From the Options menu, choose Preferences (/R).

4. Choose the View By pick list, then select List.

5. Choose OK.

Customizing

130

131

Page 72

Customizing

Button Settings

Buttons Preferences

Buttons Preferences enable you to choose which applications are associated with the buttons on the front of your Treo and the HotSync button on the cable. You can also change the applications associated with these buttons when they are used in combination with the Option key.

1. Press Applications Launcher .

2. Choose the pick list in the upper-right corner, then select All.

3. Choose the Prefs icon .

4. Choose the pick list in the upper-right corner, then select Buttons.

5. Choose the pick list next to the button or key combination you want to re-

assign, then select the application you want to assign to that button or key combination.

Tips: You can also choose HotSync to pick an application to launch from the HotSync button on

the cable. To restore all of the buttons and key combinations to their factory settings, choose

Default.

Setting Default Applications

Sometimes, one application looks for another application to handle some data (for example, a mail application might launch a browser when you choose a link in an email message). Default Apps Preferences enable you to designate a speciﬁc application as the default handler for a particular type of data. For example, you can choose Blazer Web Browser as the default Web browser.

1. Press Applications Launcher .

2. Choose the Prefs icon .

3. Choose the pick list in the upper-right corner, then select Default Apps.

4. Choose each pick list, then select the application you want to associate with

that function.

Customizing

132

133

Page 73

Customizing

Date and Time Settings

Setting the Date and Time

Date & Time Preferences enable you to set the time, date, time zone, and daylight savings setting for your Treo. By default, your phone synchronizes the date and time with the PCS Network when Wireless Mode is on and you are inside a coverage area.

To manually set the date and time, follow these steps:

1. Press Applications Launcher .

2. Choose the Prefs icon .

3. Choose the pick list in the upper-right corner, then select Date & Time.

4. Uncheck the Enable Local Network Time

5. Choose the Set Date box. Highlight the current year, month, and date, then

press Center to set the date.

6. Choose the Set Time box. Using the stylus, tap the up and down arrows to select

the current time, then choose OK to set the time.

7. Choose the Set Time Zone box. Choose the time zone for your location, then

choose OK to set the time zone.

8. Choose the Daylight Saving pick list, then select On or Off.

box.

Setting Date and Time Formats

Formats Preferences enable you to choose number conventions based on geographic regions. For example, in the United Kingdom, time often is expressed using a 24-hour clock. In the United States, time is expressed using a 12-hour clock with an AM or PM sufﬁx. All the built-in applications on your Treo use the Format Preferences settings.

1. Press Applications Launcher .

2. Choose the Prefs icon .

3. Choose the pick list in the upper-right corner, then select Formats.

Customizing

4. Set any of the following preferences:

 Preset to sets the standard number conventions for your country. When you

select a country, the other Formats Preferences are automatically set to that country’s conventions. You can also edit each option individually.

 Tim e sets the time format. Select HH:MM to display a 24-hour clock.  Date sets the date format.  Week starts sets the ﬁrst day of the week (usually Sunday or Monday) for all

applications that include a calendar.

 Numbers sets the format for numbers with decimal points and commas.

134

135

Page 74

Customizing

General Preferences

General Preferences enable you to set the auto shutoff interval, the beam receive feature, sounds, and screen colors for your Treo.

1. Press Applications Launcher .

2. Choose the pick list in the upper-right corner, then select All.

3. Choose the Prefs icon .

4. Choose the pick list in the upper-right corner, then select General.

5. Set any of the following preferences:

 Auto-off After conserves battery power by automatically turning off your

phone’s screen after the speciﬁed time period elapses. It does not turn off Wireless Mode, so you can still receive calls, email, and SMS messages after the automatic shutoff period.

 System Sound sets the volume for system beeps and alerts.  Alarm Sound sets the volume for Calendar and To Do List alarms and alerts.  Game Sound sets the volume for game sounds.  Beam Receive sets whether your Treo is enabled to receive beamed

information.

 Colors chooses the set of predeﬁned colors for the system display.

Note: The System Sound and Game Sound volume settings apply only when the ringer switch is

set to the on position.

136

Locking Your Phone and Data

Your Treo includes several features that help you protect your phone from inadvertent use and keep your data private. The built-in security software enables you to use your Treo for emergency calls even if the handset is locked.

 Keyguard manually disables all buttons and the touchscreen to prevent

accidental presses in your briefcase or pocket.

 Auto-Keyguard and Touchscreen Lockout automatically enables Keyguard after a

period of inactivity, and lets you disable the touchscreen during an active call or call alert.

 Phone Lock prevents phone calls without a password.  System Password Lock prevents anyone from seeing any data on your Treo

without a password.

 Private Records masks or hides items marked as private and requires a password

to view them.

Keyguard

Your Treo includes a feature that locks the keyboard, so that you don’t accidentally press buttons or activate screen items while the phone is in a pocket or bag.

1. With the screen on, press Option and Screen to enable Keyguard.

2. To disable Keyguard, press Center.

Auto-Keyguard and Touchscreen Lockout

Auto-Keyguard lets you automatically lock the keyboard after a period of inactivity.

1. Press Applications Launcher .

2. Choose the pick list in the upper-right corner, then select All.

3. Choose the Prefs icon .

4. Choose the pick list in the upper-right corner, then select Keyguard.

5. Set any of the following preferences:

 Auto-Keyguard sets the period of inactivity that passes before the keyboard

automatically locks.

 Disable touchscreen when sets the conditions that disable the touchscreen.

Customizing

137

Page 75

Customizing

Phone Lock

You can lock your phone to prevent unauthorized voice and data calls. When your phone is locked, you must enter the correct code to unlock it. You can, however, still place emergency calls when your phone is locked.

1. Press Phone .

2. Press Menu .

3. From the Options menu, choose Phone Lock (/L).

4. (Optional.) Choose Advanced, enter up to three numbers (in addition to 911)

that you can dial when your phone is locked, and then choose OK.

5. Choose one of the following Lock Wireless Mode options:

 On Wireless Mode power off locks your phone each time you turn off Wireless

Mode. When this setting is active, you must enter your lock code each time you turn Wireless Mode on again.

 Immediately locks your phone when you choose OK. The next time you turn

Wireless Mode on again you must enter your lock code. After that, you can turn Wireless Mode on again without entering your lock code.

6. When prompted, enter the lock code and choose OK. Unless you changed your

lock code, the lock code is the last four digits of your phone number.

7. If you want to change the lock code, choose Change Lock Code, enter a new lock

code, then choose OK to accept it. Repeat this step to verify the new lock code.

8. Based on the option you selected in step 5, do one of the following to lock

your phone:

 For On Wireless Mode power off, turn off Wireless Mode.  For Immediately, choose OK.

9. To unlock Wireless Mode, dial a number, enter your lock code, then choose OK.

System Password Lock

To protect your personal information, you can lock the system so that you need to enter your password to access any of your data or use other features of your Treo.

Important: If you lock your system, you must enter the exact password to unlock it. If you forget

the password, you need to perform a hard reset to resume using your phone. Performing a hard reset deletes all the records in your phone. However, you can restore all previously synchronized data at the next HotSync operation (see page 157).

1. Press Applications Launcher .

2. Choose the pick list in the upper-right corner, then select All.

3. Choose the Security icon .

Customizing

4. Choose the Password box.

5. Assign a password and a password hint to your Treo.

6. Choose the Auto Lock Handheld box.

7. When prompted, enter your password.

Note: To permanently unlock your phone, choose Phone Lock (/L) from the Options menu and

uncheck the On Wireless Mode power off box. Your lock code is required to change this setting.

138

139

Page 76

Customizing

8. Choose one of the following options:

 Never prevents your Treo from locking automatically. You can still lock your

system manually by choosing Lock & Turn Off and then choosing Off & Lock.

 On power off locks your Treo when you turn off the screen, or when it shuts

off with the auto-off feature.

 At a preset time locks your Treo at a speciﬁc time of day.  After a preset delay locks your Treo after a period of inactivity.

Setting Owner Preferences

You can use Owner Preferences to record information that you want to associate with your Treo, such as your name, company name, and phone number. If you system lock your phone, the Owner Preferences information appears on the screen that requests your password to unlock it.

1. Press Applications Launcher .

2. Choose the pick list in the upper-right corner, then select All.

3. Choose the Prefs icon .

4. Choose the pick list in the upper-right corner, then select Owner.

5. If you assigned a password with the Security application, choose Unlock, enter your password, then choose OK to continue.

6. Type the text that you want to appear in the Owner Preferences screen.

Private Records

In most applications you can mark individual entries as private. All private entries remain visible and accessible until you select the Security setting to hide or mask them. When you hide entries, they do not appear anywhere in the application. When you mask entries, a visual placeholder appears where the entry would normally appear. However, as a security measure, masked Contacts records are temporarily hidden when you perform a search. So you will not see a placeholder for masked entries when viewing the results of a Lookup or Find request.

If you deﬁne a password, you must enter it to display private entries. If you do not deﬁne a password, you (or anyone else) can reveal private entries without a password.

1. Display the entry that you want to mark private.

2. Choose Details.

3. Check the Private box.

4. Choose OK.

Customizing

140

141

Page 77

Customizing

Hiding or Masking All Private Records

1. Make sure the records you want to hide or mask are marked private.

2. Press Applications Launcher .

3. Choose the pick list in the upper-right corner, then select All.

4. Choose the Security icon .

5. Choose the Current Privacy pick list, then select either Hide Records or Mask Records.

Viewing All Private Records

1. Press Applications Launcher .

2. Choose the pick list in the upper-right corner, then select All.

3. Choose the Security icon .

4. Choose the Current Privacy pick list, then select Show Records.

5. If the Show Private Records dialog appears, enter your password, then choose OK.

Viewing Private Entries in a Speciﬁc Application

1. Launch the application that contains the private entries you want to display.

2. Press Menu .

3. From the Options menu, choose Security (/H).

4. Choose the Current Privacy pick list, then select Show Records.

5. Choose OK.

Security and Palm Desktop (Windows)

Palm Desktop for Windows observes the security password for your Treo. If you forget your Treo password, you cannot view your data in Palm Desktop. You can change your password, but all records marked as Private will be deleted. You can restore these records at the next HotSync operation.

1. Press Applications Launcher .

2. Choose the pick list in the upper-right corner, then select All.

3. Choose the Security icon .

4. Choose the Password box.

5. Choose the Lost Password box.

6. Choose Ye s .

If you want additional security for Palm Desktop ﬁles, you may wish to purchase a third-party solution.

Customizing

142

143

Page 78

Customizing

Additional Features

Location

Your PCS Phone is equipped with a Location feature for use in connection with location-based services which may be available in the future. Currently the location information is used to help identify your longitude and latitude position during an emergency call.

You can prevent your location information from being provided during all calls except when you contact 911 in an emergency.

1. Press Phone .

2. Press Menu .

3. From the Options menu, select Phone Preferences.

4. Check the box for Enable Location Privacy. Your location information will not be

shared except when you call 911 in an emergency.

Check this box

144

Accessories for Your Phone

PCS Accessories

These and other accessories are available for purchase at your local Sprint Store. You can also call the PCS Accessory Hotline (1-800-974-2221) or visit

Next day delivery is offered in select areas.

Extended Battery

Provides up to 3 hours of continuous talk time or up to 1 week of continuous standby time.

Stylus

Provides a replacement or spare stylus for your phone.

Handspring Accessories

These and other accessories are available for purchase from Handspring at

www.handspring.com.

Next day delivery is offered in select areas.

Vehicle Power Charger

Charges your phone in your vehicle using the car lighter socket.

Serial HotSync Cable

Enables you to synchronize via a serial port on your computer. This is required for computers running Windows NT.

USB HotSync Cable

Provides an extra cable for quick USB synchronization of data between your Treo and PC or Macintosh computer using a USB port.

USB Docking Cradle

Provides a convenient and elegant desktop solution for synchronizing data and charging your phone with any USB-enabled PC or Macintosh computer.

Extra AC Charger

Provides an extra 100 - 240 volt AC charger for your phone.

International Travel Adapters

Provides snap-on adapters for continental Europe, the United Kingdom, and Australia. For use with the Extra AC Charger only.

www.sprintpcs.com.

Customizing

145

Page 79

Customizing

Leather Side Case With Belt Clip

Clips to your belt or bag and provides both quick access and protection for your phone.

Stereo Headphone Adapter

Converts a mini-stereo phone connector to a 2.5mm connector so that it is compatible with the headphone jack on your phone. This enables you to listen to MP3 ﬁles on your Treo with your own stereo headphones.

Help

146

147

Page 80

Help

Getting Help

This section presents answers to the questions and issues you are most likely to have while using your Treo phone.

Launching the Tutorial

Your Treo includes a built-in tutorial to teach you the basics. Launch it any time, anywhere.

1. Press Applications Launcher .

2. Choose the pick list in the upper-right corner, then select All.

3. Choose the Tutorial icon .

4. Follow the instructions and learn all about your Treo. The Tutorial will walk

you through the basics.

Upgrading From Another Palm Powered Device

Note for Macintosh Users: A special README ﬁle on the Treo 600 CD contains instructions to

make sure you don’t encounter compatibility issues when you upgrade to Treo 600. Follow the instructions in this README ﬁle for a smooth transition.

To transfer all compatible applications and data from your previous device to your new Treo:

1. Perform a HotSync operation with your old device and your old desktop

software to back up your data one last time.

2. Install the Palm Desktop synchronization software from the CD that came with

your Treo (see page 21). During the installation process, perform a HotSync operation with your new Treo. When prompted to choose a user name for your new Treo, be sure to select the existing user name for your old device.

3. Some third-party applications may be quarantined by the HotSync Manager

because they are not compatible with the Palm OS 5.2.1 on your Treo. Do not manually install any quarantined ﬁles.

4. If you plan to continue using your old device, perform a hard reset (see page

153) to remove its associated user name. Each device you synchronize with your computer must have a unique name. The next time you synchronize with your old device, be sure to assign it a new user name.

After upgrading, there are a few things you need to know about your new Treo:

 Address Book is now called Contacts. To launch Contacts, press Phone ,

then use the 5-way navigation control to choose Contacts.

 Date Book+ is now called Calendar. Press Calendar to launch.  Applications Launcher. Some previous Palm Powered devices called this the

Home screen. To access this screen, press Applications Launcher .

 Find. Some previous Palm Powered devices launched this global search

engine by tapping the magnifying glass icon in the Grafﬁti area. Now you can access it by pressing Option and Shift together.

Help

148

149

Page 81

Help

 Menu commands. Users familiar with Grafﬁti’s Menu launch command can

now access system menus by pressing Menu . To access a menu shortcut, press Menu , then the letter for the shortcut (see page 32).

 Backlight. Treo includes a keyboard backlight that also dims the screen

slightly for low light conditions. While your Treo screen is on, press Option

then to turn on the keyboard backlight.

 Center button. If you used a previous Treo phone, you might be accustomed to

pressing Spacebar to activate commands or dial numbers. With this Treo phone, we recommend pressing Center instead.

 Screen button. The fourth button on the right is used to control the screen and

is not an application button. However, you can remap this button to your favorite application if you wish (see page 132). To turn on the screen, tap the Wireless Mode button brieﬂy (don’t press and hold).

 Internet connection. This Treo was designed to work on the PCS Vision

Network. When you sign up for a PCS Vision account, these settings are automatically transferred to your Treo; you don't need to do any extra setup. If you have trouble connecting to the Internet, you may need to contact Sprint and ask them to re-provision your Treo 600 for PCS Vision.

 5-way navigation compatibility. Some Palm OS 5 applications are optimized for

5-way navigation on devices other than Treo. Therefore, you may notice inconsistencies with software that is not designed with Treo in mind. Contact the application’s author or vendor to learn if a version that is optimized for Treo is available.

Trouble Installing Palm Desktop?

The software included with your Treo installs the drivers that let you synchronize with Palm Desktop software or Microsoft

1. Restart your computer.

2. Quit any active applications, including virus scanners and Internet security

applications.

3. Make sure you’re installing the version of Palm Desktop that came on the CD

with your Treo. Other versions of Palm Desktop may not work with this Treo.

4. Make sure your computer proﬁle includes administrator rights to install

software. In large organizations, these are usually granted by the system administrator.

Note: If you want to synchronize with a Personal Information Management (PIM) application

other than Palm Desktop or Outlook, you must install a third-party solution. Contact the PIM’s author or vendor to learn if software is available for the PIM.

Outlook® for Windows.

Help

150

151

Page 82

Help

Resetting Your Treo

Soft Reset

A soft reset is similar to restarting a computer. If your Treo is not responding or you have trouble synchronizing with your computer, a soft reset may help. Unless your battery is extremely low, a soft reset should not affect your data.

1. Unscrew the stylus tip to access the reset tool.

2. Use the reset tool to gently press the reset button on the back of your Treo.

System Reset

A system reset, also called a safe or warm reset, tells your Treo to stop what it’s doing and start over again without loading any system extras. If your Treo loops or freezes during a soft reset, a system reset may help. Performing a system reset allows you to get out of an endless loop in order to uninstall a third-party application causing the looping. Unless your battery is extremely low, a system reset should not affect your data.

If you need to perform a system reset and disable conﬂicting applications, always end the process with a soft reset. This returns your Treo to normal operation.

1. Unscrew the stylus tip to access the reset tool.

2. While holding Up , use the reset tool to gently press the reset button on the

back of your Treo.

3. When the Palm Powered logo appears, release Up .

4. Perform a soft reset. Some features, such as Wireless Mode, are not available

until you complete this step.

Hard Reset

A hard reset erases all data and third-party software on your Treo. Never perform a hard reset without ﬁrst trying a soft and system reset. You can restore previously synchronized data with the next HotSync operation.

A hard reset can tell you whether a problem stems from your Treo or an application installed on it. If you do not experience the problem after you perform a hard reset, the problem may be related to software you installed. See page 162 for suggestions on diagnosing third-party software issues.

1. Unscrew the stylus tip to access the reset tool.

2. While holding the Wireless Mode button , use the reset tool to gently press

the reset button on the back of your Treo.

3. When the Palm Powered logo appears, release the Wireless Mode button .

4. When the warning appears, press Up to conﬁrm the hard reset.

Help

152

153

Page 83

Help

Screen

Network Connection

The Screen Appears Blank

1. Look closely at the screen. If you can see a dim image, try adjusting the screen

contrast and brightness (see page 128).

2. If that doesn’t work, perform a soft reset (see page 152).

3. If that doesn’t work, connect the Treo to the AC charger (see page 3) and

perform a soft reset again.

4. If that doesn’t work, perform a hard reset (see page 153).

The Screen Doesn’t Respond Accurately to Taps or Activates Wrong Features

1. Press Applications Launcher .

2. Choose the pick list in the upper-right corner, then select All.

3. Choose the Prefs icon .

4. Choose the pick list in the upper-right corner, then select Display.

5. Choose Touchscreen.

6. Follow the onscreen instructions to recalibrate the touchscreen.

There's a Blinking Symbol at the Top of the Screen

The blinking asterisk at the top of the screen is the Alert Manager symbol. It appears when you have alarms or messages that you haven't acknowledged.

1. Tap the Alert Manager symbol.

2. A list of pending alarms or messages appears.

 Choose the text of an alarm or message to view the item and keep it in the

list.

 Check the box next to the alarm or message to clear it from the list, and then

choose Done.

 Choose Snooze to receive another alert in 5 minutes. The next alert will list

all items that haven't been checked off.

Signal Strength Is Weak

Become familiar with low coverage areas where you live, commute, work, and play. Then, you will know when to expect signal strength issues.

 If standing, move about 10 feet in any direction.  In a building, move near a window. Open any metal blinds.  In a building, move outdoors or to a more open area.  Outdoors, move away from large buildings, trees, or electrical wires.  In a vehicle, move your Treo level with a window.

The Treo Won’t Connect to the Mobile Network

 Try our suggestions above for weak signals.  Turn off Wireless Mode and turn it on again (see page 27).  Perform a soft reset (see page 152).

The Treo Hangs Up When I Hold It to My Ear

You may be accidentally pressing the onscreen Hang Up All button with your cheek. Try holding the phone so your face doesn’t press against the screen. If this is not convenient, you may want to set the Disable touchscreen when option on the Keyguard Preferences screen to turn on during active calls (see page 137).

The Treo Makes or Answers Calls When It’s in a Briefcase or Pocket

Items in your briefcase or pocket may be pressing the onscreen Answer button, or otherwise activating screen items. If this happens, set the Disable touchscreen when option on the Keyguard Preferences screen to activate during incoming calls (see page 137).

Wireless Mode Seems to Turn Off by Itself

If a system error and reset occurs, Treo automatically turns on Wireless Mode if it was on before the reset. However, if the Treo can’t determine whether Wireless Mode was on before the reset, it does not turn on automatically (see page 27).

Help

154

155

Page 84

Help

The Treo Won’t Connect to the Internet

Your Treo supports PCS Vision, a way to connect to the Internet that is persistent, faster, and more reliable than a regular dial-up connection. All Sprint customers can connect to the Internet, but to avoid high per-minute charges, we recommend that you subscribe to a PCS Vision plan.

 Press and hold the Wireless Mode button to turn off Wireless Mode. Then,

turn Wireless Mode back on again.

 Perform a soft reset (see page 152).  Contact Sprint to verify that your subscription plan includes PCS Vision

services, that these services have been correctly activated, and to conﬁrm your user name and password. Sprint should also be able to tell you if there are any outages in your area.

 Conﬁrm that high-speed data services are correctly conﬁgured on your Treo:

1. Press Applications Launcher .

2. Choose the pick list in the upper-right corner, then select All.

3. Choose the Prefs icon .

4. Choose the pick list in the upper-right corner, then select Network.

5. If the Service ﬁeld says Untitled, choose the Service pick list, then select PCS Vision. If PCS Vision does not appear in the list, call Sprint for assistance.

I Can’t Send or Receive Picture Mail or SMS Messages

 Make sure Wireless Mode is turned on (see page 27).  Contact Sprint to verify that your service plan includes the appropriate

messaging services, that these services are correctly activated, and that messaging services are currently available at your location. (Sprint should be able to tell you if messaging services are experiencing transmission delays.)

 If possible, contact the recipient or sender of the message and make sure the

receiving device can handle the type of ﬁle that is being sent.

Synchronization (HotSync)

Synchronization lets you back up your Treo data onto your computer. If you ever need to perform a hard reset or otherwise erase all your data on your Treo, you can perform a HotSync operation to restore the data from your computer. To make sure you always have an up-to-date backup of your data, synchronize frequently.

Before you attempt a HotSync operation, make sure you have installed the Palm Desktop and HotSync Manager software from the CD that came with your Treo.

Every device needs a unique name. Never synchronize more than one device to the same user name on your computer.

Desktop Does Not Respond to HotSync Attempt

As you complete the following steps, perform a HotSync operation after each step. If the synchronization is successful, you do not need to complete the remaining steps. If the synchronization is not successful, continue to the next step.

1. Verify that the HotSync cable is securely connected at all points (see page 20).

2. Make sure that the HotSync Manager is running:

 Windows. Click the HotSync Manager icon in the lower-right corner of your

computer screen and make sure Local USB is checked, or if you’re using an optional serial HotSync cable, make sure Local Serial is checked. If you don’t see the HotSync Manager icon , click Start, select Programs, select Handspring, and then select HotSync Manager.

 Macintosh. Find the Palm folder on your Mac hard drive. Double-click the

HotSync Manager icon in the Palm folder. In the Connection Settings panel, set Local Setup Port to Handspring USB.

3. Verify with your computer hardware vendor that your operating system

supports your internal USB Controller.

4. Perform a soft reset (see page 152).

Help

156

157

Page 85

Help

5. If problems persist and you’re synchronizing through a USB hub, try connecting the HotSync cable to a different USB port, or directly to your computer’s built-in USB port.

6. Uninstall Palm Desktop.

7. Reboot your computer.

8. Reinstall Palm Desktop.

HotSync Operation Starts But Stops Without Finishing

1. If you upgraded from a previous Palm Powered device, there may be conﬂicts with some of the ﬁles from your previous device.

 Locate your Backup folder (Windows: C:\Program Files\Handspring\user

name; Macintosh: Mac HD\Applications\Palm\Users\user name).

 Move the Backup folder to another location.  Perform a HotSync operation.  Manually reinstall any third-party applications you want on your new phone,

from the items in the old Backup folder you moved.

2. (Windows only) If the Windows New Hardware Wizard appears, the HotSync process may be timing out before the wizard completes its job. Follow all instructions in the New Hardware Wizard, and attempt another HotSync operation.

3. Uninstall Palm Desktop.

4. Reboot your computer.

5. Reinstall Palm Desktop.

Tip: The HotSync Log can tell you when and why synchronization stopped. Right-click the HotSync Manager icon in your Windows System Tray and select View Log.

HotSync Operation Finishes But Data Does Not Appear Where It Should

1. Make sure you’re synchronizing with the intended desktop Personal

Information Manager (PIM). The CD that came with your Treo includes software to synchronize with Palm Desktop or Microsoft Outlook for Windows. The software that lets you synchronize with Microsoft Outlook is called PocketMirror, from Chapura, Inc. When you install the Treo software from the CD, PocketMirror will be activated if you choose the option to synchronize with Outlook. If you use a different PIM, you will need to install third-party software to synchronize it with your Treo. Consult the company that makes the PIM for more information.

2. If there are multiple Palm Powered devices synchronizing with your computer,

make sure you are synchronizing with the correct user name. If data is not appearing in Palm Desktop, make sure the correct user name is selected in the toolbar of Palm Desktop.

3. Launch the HotSync Manager application on your computer, and make sure the necessary conduits are set to Synchronize the ﬁles.

4. Uninstall Palm Desktop.

5. Reboot your computer.

6. Reinstall Palm Desktop.

7. If you’re using Microsoft Outlook, consider the following:

 With the included software, your Treo can synchronize with the root folders

of Contacts, Calendar, Tasks, and Notes. If you want to synchronize the addresses from a global Exchange Address Book, you must copy the addresses to your local Contacts list in Outlook (right-click the addresses, and select Add to Personal Address Book).

 Outlook subfolders and public folders are not accessible with the included

software. You may wish to use a third-party solution instead.

 If you’re trying to synchronize ofﬂine, be sure to set your Outlook Calendar,

Contacts, Notes, and Tasks to be available ofﬂine.

Help

158

159

Page 86

Help

Web

I Can’t Access a Page

First, make sure you have Internet access: launch the Blazer Web Browser to see if you can view a Web page you’ve successfully viewed before. To ensure that you’re viewing the page directly from the Internet, press Menu , then from the Page menu, choose Refresh.

After conﬁrming your Internet connection, try to view the page in question again. If it comes up blank, press Menu , then from the Page menu, choose Refresh.

If you still cannot access the page, it may be because the page contains only elements that are not supported by Blazer Web Browser. Unsupported elements include Flash, Shockwave, Java applets, VBScript, WML script, and media plug-ins.

Some Web sites automatically redirect you to their true home page (for example,

http://www.handspring.com/support may resolve to http://support.handspring.com/esupport/ html/start.jsp). If the Blazer Web Browser fails to observe the redirect, you can use a

desktop browser to see the true home page’s address, and enter that address in Blazer.

An Image or Map Displays Too Small on the Treo Screen

The Blazer Web Browser has two modes: Optimized and Wide Page. Optimized Mode re-sizes all images and page elements to make them ﬁt on a single vertical column on the Treo screen. Switch to Wide Page mode to see the image in its original, full-size form (see page 76).

A Secure Site Refuses to Permit a Transaction

Some secure sites are very speciﬁc about which browsers they allow to conduct secure transactions. If you are having trouble using a secure site, please contact the site’s Web master to make sure the site allows transactions using Blazer Web Browser.

Picture Mail

The Picture Mail application takes pictures at Small picture size (160x120 pixels) and Large picture size (640x480 pixels, or 0.3 megapixel). Here are some tips for taking good pictures with the built-in camera:

 Clean the camera’s lens with a soft, lint-free cloth.  Take pictures in brighter lighting conditions. Low-light images may be grainy,

due to the sensitivity of the camera.

 Hold the camera as still as possible. You may want to support your picture-

taking arm up against your body or a stationary object (such as a wall).

 Keep the subject of the pictures still. Exposure time is longer with lower light

levels, so you may see a blur.

 For best results, verify that you have the brightest light source coming from

behind you, lighting the subject’s face. Don’t take indoor pictures with the subject in front of a window or light.

 Make sure the subject is at least 16 inches away from the camera to ensure good

focus.

Remember, when you synchronize, your Picture Mail images are stored in the Treo Pictures folder on your hard drive (see page 68).

Help

I Can’t Select an Email Address From a Web Page

If nothing happens when you choose an email address on a Web page, you probably do not have an email application that supports this feature. Try downloading and installing Handspring’s Mail application from

160

www.handspring.com.

161

Page 87

Help

Third-Party Applications

On rare occasions, third-party applications can cause conﬂicts that interfere with the smooth operation of your Treo. Third-party applications that modify the wireless features of your Treo may require extra troubleshooting.

If you recently installed an application and your Treo seems to be stuck, try the following:

1. Perform a soft reset (see page 152).

2. If the problem persists, perform a system reset (see page 152).

3. Delete the most recently installed application from your Treo (see page 112).

4. If the problem persists, perform another system reset.

5. Delete other third-party applications one at a time until you eliminate the

problem.

6. If none of the steps above are possible, you may wish to perform a hard reset (see page 153). Then, locate your Backup folder on your computer (Windows: C:\Program Files\Handspring\user name; Macintosh: Mac HD\Applications\Palm\Users\user name). If you ﬁnd a .prc or .pdb ﬁle for any applications you just removed, delete the ﬁle(s) from the Backup folder. Then, perform a HotSync operation to restore your data and applications.

Remember, not all third-party applications were written with the Treo keyboard and 5-way navigation in mind. You may encounter strange behavior or errors in these applications if you use the keyboard and navigation control.

Getting More Help

Contact the author or vendor of any third-party software if you require further assistance. Sprint does not provide technical support for applications that are not built into your Treo.

Errors

Your Treo is designed to minimize interruptions when a system error occurs. If Treo encounters a system error, it automatically resets itself and resumes functioning as normal. If possible, it even turns Wireless Mode back on if it was on before the error occurred.

Note: Treo may not re-establish a PCS Vision session after a hard reset. To manually establish a

new PCS Vision session, launch the Blazer Web Browser.

Sometimes you might want to know more about an error. Treo uses a special interface to show error messages in greater detail.

1. Press Phone .

2. Press Center, then choose Dial Pad.

3. Type ##377, then press Center.

4. Review the screen with details about the conditions that led up to the most

recent automatic reset.

5. Choose OK.

Please note that third-party developers create their own error messages. If you do not understand an error message, please contact the developer of the application for help.

Help

162

163

Page 88

Help

Making Room On Your Treo

If you store a large number of records, or install many third-party applications, the internal memory on your Treo may ﬁll up. Here are some common ways to clear space on your Treo:

 Picture Mail. Pictures can consume excessive memory. Move your pictures to an

expansion card or upload them to your account on the Picture Mail Web site, and then delete large ﬁles from your Treo (see page 66).

 Internet. If you have set a large Blazer Web Browser cache, you may wish to clear

the cache, (see page 82).

 Third-party applications. You can delete infrequently used applications or move

them to an expansion card, (see page 112).

 Email. If you installed a third-party email application, you may have large

attachments that can quickly consume memory on your Treo. Delete emails with large attachments. If you have hundreds of messages with or without attachments, you may wish to delete older messages to make room.

Also, remember that your Treo includes an expansion slot, and that you can store applications and data on expansion cards. However, you still need some free memory on the Treo itself to run applications from an expansion card.

Glossary

164

165

Page 89

Glossary

1XRTT: The next generation of mobile Internet connectivity that allows for persistent data connections as long as you are actively using your data connection. The average data transmission rate is around 70kb/s although theoretical limits are

153.6kb/s. With PCS Vision plans, you pay a monthly rate for unlimited data transfer and you don't pay for connection time.

Lithium Ion (Li-Ion): The rechargeable battery technology used in Treo phones.

Option key : The keyboard button that lets you access the alternative feature that

appears above the letter on each key.

Alt (alternative) : A keyboard key. Type a letter on the keyboard, then press Alt to access variations such as international characters and symbols.

Applications Launcher: The view on your Treo from which you can launch all applications.

Auto-off interval: The time of inactivity that passes before the screen on your Treo turns off. Wireless Mode is unaffected by this setting.

Beam: The process of sending or receiving a data record or application using the infrared port on your Treo.

HotSync: The PalmSource technology that synchronizes your Treo and your computer with the simple press of a button.

HotSync Manager: The computer application that manages the synchronization with your Treo.

Infrared (IR): A way of transmitting data using light waves. The IR port on your Treo lets you transfer data between other IR devices within a short radius.

Install tool: The component of Palm Desktop software that enables you to install Palm OS applications and data on your Treo.

166

Palm Desktop: A PIM application for computers that helps you manage your personal information and keep your personal data synchronized with your Treo.

Palm OS: The operating system of your Treo phone. A trademark of PalmSource, Palm OS is known for its simplicity of use and for the large number of applications that can be added to your Treo.

PCS Business Connection

: A service offered by Sprint that lets you access your

existing corporate or personal email on your Treo. For more information, visit

www.sprintpcs.com.

PCS Vision: The next generation of mobile Internet access that lets you check your email, browse the Web, and share photos with Picture Mail.

Phone: The application on your Treo that provides quick access to the most commonly used applications on your Treo.

Picture Mail: An enhanced PCS Vision messaging service that lets you instantly share pictures with friends and family. You can also manage your pictures online.

PIM (Personal Information Management): A genre of software that includes applications such as Palm Desktop software, Microsoft

Outlook®, Lotus Notes®, and ACT!.

PIMs generally store contacts, schedules, to do items, and memos.

Glossary

167

Page 90

Glossary

PocketMirror: Software included on the Treo CD that lets you synchronize with Microsoft Outlook (English language and Windows only). PocketMirror is made by a third-party company called Chapura, Inc.

SMS (Short Messaging Service): The service that exchanges short text messages almost instantly between mobile phones. These messages can usually include up to 160 characters.

User name: The name associated with your Treo that distinguishes it from other Palm Powered devices. When you ﬁrst synchronize your Treo, you are asked to give it a user name.

Wireless Mode: The feature inside your Treo that controls the radio which enables you connect to the mobile network for wireless communications.

Safety and Warranty

Information

168

169

Page 91

Safety & Warranty

Performance and Safety

Important Information About Your Phone and Service

Keeping Tabs on Signal Strength

The quality of each call you make or receive depends on the signal strength in your area. Your phone informs you of the current signal strength by displaying a number of bars next to the signal strength icon. The more bars displayed, the stronger the signal. If you’re inside a building, being near a window may give you better reception.

Understanding the Power Save Feature

If your phone is unable to ﬁnd a signal after 15 minutes of searching, a Power Save feature is automatically activated. If your phone is active, it periodically rechecks service availability or you can check it yourself by pressing any key. Anytime the Power Save feature is activated, a message displays on the screen. When a signal is found, your phone returns to standby mode.

Understanding How Your Phone Operates

Your phone is basically a radio transmitter and receiver. When it's turned on, it receives and transmits radio frequency (RF) signals. When you use your phone, the system handling your call controls the power level. This power can range from 0.006 watts to 0.2 watts in digital mode.

Maintaining Your Phone’s Peak Performance

There are several simple guidelines to operating your phone properly and maintaining safe, satisfactory service.

 Hold the phone with the antenna over your shoulder.  Try not to hold, bend or twist the phone’s antenna.  Don’t use the phone if the antenna is damaged.  Speak directly into the mouthpiece.  Avoid exposing your phone and accessories to rain or liquid spills. If your phone does get wet,

immediately turn the power off. If it’s inoperable, return it to a Sprint Store or call PCS Customer Solutions for service.

Note: For the best care of your phone, only Sprint Authorized Personnel should service your phone and

accessories. Faulty service may void the warranty.

Maintaining Safe Use of and Access to Your Phone

FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY LEAD TO SERIOUS PERSONAL INJURY AND POSSIBLE PROPERTY DAMAGE.

Using Your Phone While Driving

Talking on your phone while driving (or operating the phone without a hands-free device) is prohibited in some jurisdictions. Laws vary as to speciﬁc restrictions. Remember that safety always comes ﬁrst.

When using your phone in the car:

 Get to know your phone and its features, such as speed dial and redial.  When available, use a hands-free device.  Position your phone within easy reach.  Let the person you are speaking to know you are driving; if necessary, suspend the call in heavy

trafﬁc or hazardous weather conditions.

 Do not take notes or look up phone numbers while driving.  Dial sensibly and assess the trafﬁc; if possible, place calls when stationary or before pulling into

trafﬁc.

 Do not engage in stressful or emotional conversations that may divert your attention from the road.  Dial 911 to report serious emergencies. It’s free from your wireless phone.  Use your phone to help others in emergencies.  Call roadside assistance or a special non-emergency wireless number when necessary.

Tip: Purchase an optional Hands-Free Car Kit.

Following Safety Guidelines

To operate your phone safely and efﬁciently, always follow any special regulations in a given area. Turn your phone off in areas where use is forbidden or when it may cause interference or danger.

Using Your Phone Near Other Electronic Devices

Most modern electronic equipment is shielded from radiofrequency (RF) signals. However, RF signals from wireless phones may affect inadequately shielded electronic equipment.

RF signals may affect improperly installed or inadequately shielded electronic operating systems and/or entertainment systems in motor vehicles. Check with the manufacturer or their representative to determine if these systems are adequately shielded from external RF signals. Also check with the manufacturer regarding any equipment that has been added to your vehicle.

Consult the manufacturer of any personal medical devices, such as pacemakers and hearing aids, to determine if they are adequately shielded from external RF signals.

Safety & Warranty

170

171

Page 92

Safety & Warranty

Note: Always turn off the phone in health care facilities and request permission before using the phone near

medical equipment.

Turning Off Your Phone Before Flying

Turn off your phone before boarding any aircraft. To prevent possible interference with aircraft systems, the U.S. Federal Aviation Administration (FAA) regulations require you to have permission from a crew member to use your phone while the plane is on the ground. To prevent any risk of interference, FCC regulations prohibit using your phone while the plane is in the air.

Turning Off Your Phone in Dangerous Areas

To avoid interfering with blasting operations, turn your phone off when in a blasting area or in other areas with signs indicating two-way radios should be turned off. Construction crews often use remote-control RF devices to set off explosives.

Turn your phone off when you're in any area that has a potentially explosive atmosphere. Although it's rare, your phone and accessories could generate sparks. Sparks can cause an explosion or ﬁre, resulting in bodily injury or even death. These areas are often, but not always, clearly marked. They include:

 Fueling areas such as gas stations.  Below deck on boats.  Fuel or chemical transfer or storage facilities.  Areas where the air contains chemicals or particles such as grain, dust or metal powders.  Any other area where you would normally be advised to turn off your vehicle’s engine.

Note: Never transport or store ﬂammable gas, liquid or explosives in the compartment of your vehicle that

contains your phone or accessories.

Restricting Children’s Access to Your Phone

Your phone is not a toy. Do not allow children to play with it as they could hurt themselves and others, damage the phone or make calls that increase your phone bill.

Caring for Your Phone Battery

Protecting Your Battery

The guidelines listed below help you get the most out of your battery’s performance.

 Use only Sprint-approved chargers. These chargers are designed to maximize battery life. Using

other chargers voids your warranty and may cause damage.

 In order to avoid damage, charge the battery only in temperatures that range from

32º F to113º F. (0º C to 45º C).

 Don’t use the battery charger in direct sunlight or in high humidity areas, such as the bathroom.

172

 Never dispose of the phone by incineration.  Keep the metal contacts on the bottom of your phone clean.  Don’t attempt to disassemble or short-circuit the battery.  The battery may need recharging if it has not been used for a long period of time.  Don’t store the phone in extreme temperature areas for long periods of time. Store the phone in

environments that range from 32º F to 113º F (0º C to 45º C).

Disposal of Phone

For safe disposal options of your phone, contact your nearest Sprint authorized service center.

Special Note: Be sure to dispose of your phone properly. In some areas disposal in household or

business trash may be prohibited.

Note: For safety, do not handle a damaged or leaking battery.

Acknowledging Special Precautions and the FCC Notice

FCC Statement

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

 Reorient or relocate the receiving antenna  Increase the separation between the equipment and receiver  Connect the equipment into an outlet or circuit different from that to which the receiver is

connected

Consult the dealer or an experienced radio/TV technician for help and for additional suggestions.

Safety & Warranty

173

Page 93

Safety & Warranty

RF Safety Exposure To Radio Frequency Energy (SAR)

Radio transmitting devices radiate Radio Frequency (RF) energy during its operation. RF energy can be absorbed into the human body and potentially can cause adverse health effects if excessive levels are absorbed. The unit of measurement for human exposure to RF energy is “Speciﬁc Absorption Rate” (SAR).

The Federal Communications Commission (FCC), Industrie Canada (IC), and other agencies around the world have established limits that incorporate a substantial safety margin designed to

assure the safety of all persons using this equipment.

In order to certify this unit for sale in the US, Canada and Europe this unit has been tested for RF exposure compliance at a qualiﬁed test laboratory and found to comply with the regulations regarding exposure to RF Energy.

SAR was measured with the unit transmitting at its maximum certiﬁed RF power. Often, however, during normal operation the unit will transmit much less than maximum power. Transmit power is controlled automatically and, in general is reduced as you get closer to a cellular base station. This reduction in transmit power will result in a lower RF energy exposure and resulting SAR value.

FCC RF Safety Statement

In order to comply with FCC RF exposure safety guidelines, users MUST use one of the following types of body-worn accessories.

1. A Handspring brand body-worn accessory that has been tested for SAR compliance and is

intended for use with this product.

2. An accessory that contains NO metal (snaps, clips, etc.) and provides AT LEAST 1 cm of

separation between the users body and the unit.

Do NOT use the device in a manner such that it is in direct contact with the body (i.e. on the lap or in a breast pocket). Such use will likely exceed FCC RF safety exposure limits See www.fcc.gov/oet/rfsafety/ for more information on RF exposure safety.

Antenna Care/Unauthorized Modiﬁcations

Use only the supplied integral antenna. Unauthorized antenna modiﬁcations or attachments could damage the unit and may violate FCC regulations. Any changes or modiﬁcations not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

174

Terms and Conditions & Warranty Information

Terms and Conditions of Services

(Effective as of June 1, 2003 until replaced)

Thanks for choosing Sprint. These terms and conditions are part of your agreement with Sprint for PCS Services.

The terms and conditions included with your PCS Phone may not be the most current version. For the most current version of the terms and conditions, please visit our Web site at www or call PCS Customer Solutions at 1-888-211-4PCS. If you activated PCS Services before the effective date of these terms and conditions, these terms and conditions replace and supersede any previous terms and conditions.

If you have questions about your PCS Services, please visit our Web site at www PCS Customer Solutions at 1-888-211-4PCS (4727).

Para solicitar esta literatura en español, por favor contactar a 1-888-211-4PCS(4727).

Agreement. Your agreement (“Agreement”) with Sprint Spectrum L.P. and any of its afﬁliates doing

business as Sprint providing PCS Services (“Services”) to you is made up of these Terms and Conditions of Service (“Terms”) and the Service Plan that we agree to provide you. Your “Service Plan” is described in our marketing materials, and includes the terms, rates and features we set for that Service Plan. In the agreement, we use the words “we,” “us,” “our” or “Sprint” to refer to Sprint Spectrum L.P. and its afﬁliates doing business as Sprint. You accept the agreement when you activate PCS Services or make any attempt to use our PCS Services (for example, attempting to place any call while on or roaming off the Sprint Nationwide PCS Network, using data services, etc.). We may change the Agreement at any time by giving you prior notice. Any changes to the Agreement are effective when we publish them. If you use our Services or make any payment to us on or after the effective date of the changes, you accept the changes. If we change a material term of the Agreement and that change has a material adverse effect on you, you may terminate the Agreement without an early termination fee by calling 1-888-211-4727 within 30 days after the invoice date of the ﬁrst invoice your receive after the changes go into effect. You understand and agree that taxes, Universal Ser vice fees and other charges imposed by the government or based on government calculations may increase or decrease on a monthly basis, and that this paragraph does not apply to any increases in such taxes, Universal Service fees and other charges.

Provision of Service. Your purchase of a PCS Phone or other equipment does not mean that we

must provide Services to you. We may decide not to provide Services to you for any lawful reason. We may request that you provide us with any information we reasonably require to determine whether you qualify for Services. Ser vices in some areas are managed and provided under contract with Sprint by independent afﬁliates with access to the Sprint Nationwide PCS Network. Some Services may not be available or may operate differently in certain afﬁliate markets or other areas.

.sprintpcs.com

.sprintpcs.com or call

Safety & Warranty

175

Page 94

Safety & Warranty

Credit Veriﬁcation. You must have and maintain satisfactory credit to receive and continue to

receive Services. We will verify your credit before agreeing to provide Services to you and we may verify your credit at any time while we provide Services to you. Credit veriﬁcation may include a review of credit reports that we receive from credit bureaus. If at any time we determine, in our sole discretion, that payment for Services may not be made when due, we may suspend Services and require that you provide payment on account or a guarantee of payment before we resume Services.

Service Plan. You may be eligible for a ﬁxed length PCS Service Plan (“Term Service Plan”) or for a month-to-month Service Plan (“Non-Term Service Plan”). We determine the Service Plan for which you qualify. Except as permitted by the Agreement, you must maintain service with us on your Term Service Plan for the minimum term associated with that Term Ser vice Plan. We may offer non-identical Service Plans to different individuals or entities. Ser vices and coverage under some Service Plans may be more limited than available under other Service Plans. Your Service Plan sets out the charges for Services and is your Service Plan until that Service Plan is changed, you switch to a different Service Plan, or your Services terminate. Based on your credit rating or other factors, we may require that you make a deposit, prepayment, or a series of deposits or prepayments, or be subject to an account spending limit, before Services are activated or maintained.

Changing Service Plans. If you are on a Non-Term Service Plan, you may change to a different

Service Plan for which you qualify. Any change is effective at the start of your next full invoicing cycle unless otherwise speciﬁed by us at the time that you place your change order. If you change or add a different Service Plan or service feature and the change is effective prior to the start of your next full invoicing cycle, you will be invoiced a prorated amount. We may require a service charge for implementing any change directed by you in addition to the charges associated with the Service Plan or optional service features you select. If you are on a Term Service Plan and you want to change your service plan, you may be required to accept a new Term Service Plan and we may require you to pay the early termination fee set out in your Service Plan or other fee.

Termination. Non-Term Service Plan. If you are on a Non-Term Service Plan, you may terminate

Services at any time by giving us notice. Subject to the terms of this Agreement, we may terminate Services at any time, with or without notice. If your Service has been suspended due to non-payment, you may be charged a reactivation fee. We may deactivate any Number before you receive notice of termination without liability to you. Ter mination by either of us may be with or without cause.

Termination. Term Service Plan. EXCEPT AS PERMITTED BY THE AGREEMENT, IF YOU

TERMINATE YOUR TERM SERVICE PLAN BEFORE THE END OF THE TERM, OR IF WE TERMINATE SERVICES FOR CAUSE BEFORE THE END OF THE TERM, YOU WILL BE REQUIRED TO PAY THE EARLY TERMINATION FEE ASSOCIATED WITH YOUR TERM SERVICE PLAN. No early termination fee is charged if you terminate a Term Service Plan in accordance with the return policy associated with your Term Service Plan. After the expiration of the term, the Terms relating to Non-Term Service Plans apply.

Termination. General. Regardless of whether you have a Non-Term or a Term Service Plan, we may

terminate or suspend Services to you without liability if: (1) you breach any provision of this Agreement (including if you fail to pay any charges for Services); or (2) you fail to pay any charges due us for equipment or otherwise. If Services are terminated before the end of your current invoicing cycle, we will not prorate the monthly recurring charge to the date of termination, and you will not receive a credit or refund for any unused minutes in your Service Plan.

Use of Services and Equipment; Availability. You must be at least 18 years old to subscribe to our

Services. We may require you to provide proof of your age and identity. If you are under 18 years old you may be eligible for certain Services that have Account Spending Limits if a person 18 years or older is also named as a subscriber on the Account. Your PCS Phone will not accept the services of any wireless provider other than Sprint (but see Roaming). Services and equipment may not be used for any unlawful, fraudulent or abusive purpose. By requesting Services, you agree that you will not use Services and equipment in any unlawful, fraudulent or abusive manner. You may not resell or lease Services or equipment to anyone.

Coverage. Most services are only available within the operating range of the Sprint Nationwide

PCS Network (also see Roaming). Coverage is not available everywhere. Coverage and quality of Services may be affected by conditions within or beyond our control, including network problems, signal strength, your equipment, and atmospheric, geographic, or topographic conditions. We do not guarantee service availability or that there will be no interruptions or delays in Services (e.g., dropped calls, blocked calls, etc.).

Number. We assign a phone number (“Number”) to the phone or other equipment used by you on

the Sprint Nationwide PCS Network. We may change the Number without compensation by giving you prior notice. You do not own the Number. You may not modify the Number we program into any phone or other equipment, transfer or duplicate the Number to any phone or other equipment other than that authorized by us, or transfer the Number to any other individual or entity.

Phone Activation Fee. You may be required to pay a non-refundable phone activation fee when you

activate a new Number, have us switch a Number to a different phone, have your current Number changed, we activate a different phone on your existing account or your Service Plan says so.

Safety & Warranty

176

177

Page 95

Safety & Warranty

Charges. For most forms of wireless Service, your usage will be charged from the time you ﬁrst

initiate contact between your phone or other wireless device and the network until the network connection is broken, whether or not you are successful in connecting with the service with which you seek to connect, even if the connection is later broken or dropped. An exception is that you are not charged for voice calls that are not completed. You are charged for completed calls to your Number from the time shortly before the phone starts ringing until the call is terminated. You will be charged peak rates for the entire duration of calls initiated during the peak time periods applicable to your Service. You will be charged off-peak rates for the entire duration of calls initiated during the off-peak time periods applicable to your Service. In addition to these usage charges, you may be charged for recurring monthly service charges, applicable local and long-distance toll charges, other usage charges, (including voicemail access, call waiting, call forwarding, etc.), connection fees, roaming charges, directory assistance, call completion charges, account review and management charges, optional features you select at an extra cost, surcharges related to government programs, and taxes. Charges for most Services are incurred in one-minute increments, with partial minutes of use rounded up to the next highest minute. You must pay, by each invoice due date, all charges for Services provided to the Number for each phone or other equipment that our records show you activated, no matter who actually uses or has possession of the phone or other equipment at the time Services are provided.

PCS Vision (Third Generation) Wireless Charges. For PCS Vision wireless services, you will be

charged, on a per kilobyte basis, for data used, whether sent or received by your PCS Phone or other wireless device, rather than for airtime used, even for certain third generation voice services. As long as your PCS Phone or other wireless device is connected to the enhanced Third Generation Sprint Nationwide PCS Network (“PCS Vision network”), you will be incurring data usage charges. You cannot receive incoming calls while using third generation services. Data usage will be measured in kilobytes and will be rounded up to the next whole kilobyte. Kilobyte usage will be rounded up to the next full cent. Rounding up will occur at the end of each separate session or each clock hour (at the top of each hour), if the session spans more than 1 clock hour. When traveling on our PCS Vision network, a session may be ended and new session initiated, although no interruption to the actual data session will occur. The amount of data used and charged to you will vary widely, depending upon the speciﬁc PCS Vision wireless application or other service you use, the amount of data used in the speciﬁc application or service, and network congestion. You will be charged for data exchanges initiated by other Internet users as well as those you initiate. Estimates of data usage, for example, the size of downloadable ﬁles, will var y from what you actually use. You will be charged for additional data used in transporting and routing on the network. If you use a Premium Service (including services provided by third parties but for which you are billed on your PCS Invoice), you will be charged for data used in transport and routing in addition to the charge for the Premium Service. You will be charged for partial and interrupted data downloads or other use, including re-sent data, and for unsuccessful attempts to reach Web sites and use other applications and services,

178

including those resulting from dropped network connections. Your invoice will not separately identify the number of kilobytes attributable to your use of speciﬁc sites, sessions or services used.

PCS Vision Premium Services. Your PCS Vision wireless services may allow you to access or

download premium content for an additional charge. Certain PCS Vision services (e.g., games, ringers and screen savers) primarily contain premium services content. Access to and downloading of premium content is not included with PCS Vision services. The additional charges for this premium content will be billed to you on your PCS Invoice. You will be charged for this content (at rates and charges speciﬁed at the time of access or download) that will be in addition to data usage charges you will incur while connected to the enhanced PCS Vision network. We provide no warranties and make no representations or claims with regard to third-party Premium Services.

In certain instances, subject to the terms of the content purchased, we may delete premium and non-premium items downloaded to available storage areas (e.g., your vault), including any pictures, games and other content. We may limit the amount of Premium Services you may purchase in a speciﬁc timeframe (month, week, day, or other time period). We may suspend your use of Premium Services without prior consent or notice if we have reason to suspect fraudulent or unauthorized use of your Premium Services account, but we make no assurances that we will suspend your account.

Other Terms Applicable to PCS Vision Wireless Usage. Use of PCS Vision wireless services

requires the purchase of a separate third generation wireless compatible phone or other device and is subject to any software, memory, storage or other limitation in the phone or other equipment. Not all applications and services work, or work the same, on all third generation wireless phones and devices. Check the materials accompanying your phone or device to determine which applications and services it will support. PCS Vision wireless services are not available while off the PCS Vision network.

Sprint is not responsible for any opinions, advice, statements, services applications or other information provided by third parties and accessible through PCS Vision wireless services. Neither Sprint nor its vendors or licensors guarantees the accuracy, completeness or usefulness of information that is obtained through the PCS Vision wireless services. You are responsible for evaluating such content. Use of certain PCS Vision wireless services, including some messaging services, may result in the disclosure to others of your email address and other information about you in connection with your internet usage. Your accessing of, or use of, third party sites or services accessible PCS Vision wireless services may require the disclosure of information about you, subject to the policies of those sites and services. You consent to receiving advertising, warnings, alerts and other messages, including broadcast messages. Your access to PCS Vision wireless services is controlled by a password.

Safety & Warranty

179

Page 96

Safety & Warranty

Voice Command. PCS Voice Command is an optional service that allows you to place calls by

using speech recognition technology. Calls to 911 or similar emergency numbers cannot be placed through the Voice Command feature. Airtime and applicable long distance charges for a call completed from your Number using the Voice Command feature begin when you press or activate the TALK or similar key(s) and end when your call is terminated by hitting the END key or by returning to the Voice Command platform. If you initiate and complete another call without leaving the Voice Command platform, a separate charge for that call will begin from the time the previous call was terminated. Airtime and applicable long distance charges will be applied to the entire length of a completed call initiated from Voice Command. Using Directory Assistance to input names into your Voice Command address book will incur additional charges.

Invoicing. Invoicing cycles are approximately 30 days in length. Invoicing cycles and dates may

change from time to time. Except as otherwise provided in your Service Plan, monthly recurring charges (MRCs) are invoiced one invoicing cycle in advance. Charges for Services are usually invoiced as soon as possible after the charges accrue. We may, however, invoice you for usage and charges occurring before the invoicing cycle being invoiced, if they were not previously invoiced. If you are invoiced for usage incurred during a prior invoicing cycle, those minutes will be applied to your Service Plan minutes for the current invoicing cycle. However, if you change your PCS Service Plan between the time the usage was incurred and the beginning of the current invoicing cycle, those minutes from the prior invoicing cycle will be charged at the rate per minute for usage over included minutes provided in the Service Plan in effect at the time the usage was incurred.

Payment. If you have authorized payment for Services or equipment by credit card or by

debiting a bank account, no additional notice or consent is required before we invoice the credit card or debit the bank account for all amounts due to us or billed by us on behalf of a third party. You must promptly notify us of any change in your invoicing address or of the credit card or bank account used for payment. We reser ve the right to require payment by money order, cashier's check or other secured form of payment. If we take action to receive payment beyond invoicing you for charges for Ser vices or equipment, you must pay our costs and expenses of collection, including attorneys' fees and expenses, the fees of any collection agency and court costs. If we act as an invoicing agent for a third-party service provider, payments received are ﬁrst applied to amounts due and owing to us and any remaining amounts are applied to sums due and owing to the third-party service provider. We may immediately charge an additional fee for any check or other negotiable instrument endorsed by you and returned unpaid by a ﬁnancial institution for any reason. You may be charged fees for certain methods of payment.

Late Payment Charges. Payment is past due if we do not receive it by the due date shown on your

invoice. Any payment for Services and equipment not made when due accrues late charges until paid at the rate of 5% per month or at the highest rate allowed by law. Acceptance of late or partial payments (even if marked “paid in full”) does not waive our right to collect all amounts that you owe us. If your Service has been suspended due to non-payment, you may be charged a reactivation fee.

Disputed Charges. You must raise any dispute that you have about any charges invoiced to you

within 15 days of the date of the invoice or you have accepted the invoice. You may notify us of any dispute by notifying PCS Customer Solutions. Calls to our sales or general business ofﬁces are not notice of a dispute. If disputed invoice procedures are described on the invoice, you must follow them.

Account Spending Limit. If we agree to provide Services to you on an Account Spending Limit

basis, we will tell you your Account Spending Limit before we start Services to your Number, or as reasonably practicable after the limit is imposed. If we require a deposit for you to establish or keep Services on an Account Spending Limit basis, we will hold the deposit as partial guarantee of payment for Services (see Deposits). Charges for Services accrue against your Account Spending Limit as they are incurred. We may charge an initial ASL start up fee. We may charge a monthly ASL service fee, in addition to your recurring monthly service charge. We may suspend Services to your Number without prior notice to you when your account balance reaches your Account Spending Limit. Services are restored when you have paid any past due balance and pay a speciﬁed minimum amount to reduce your account balance below your Account Spending Limit. We may change this minimum amount at any time upon notice to you. You may pay any past due balance and the minimum amount by any method authorized by Sprint. Contact PCS Customer Solutions for information about authorized methods of making these payments. We may charge you a fee for calls that involve our live customer care services. If we provide Services to you on an Account Spending Limit basis, Ser vices and coverage may be limited in certain ways. You must pay all charges for Services even if they exceed the amount of your Account Spending Limit.

Clear Pay. If we agree to provide Services to you as a Clear Pay customer, we may suspend Services

to your Number without prior notice to you immediately when your bill becomes past due. Even if your bill is not past due, we may suspend services if your unpaid usage exceeds $125 or another amount to be determined by your past credit or usage history. If we require a deposit for you to establish or keep Services as a Clear Pay customer, we will hold the deposit as partial guarantee of payment for Services (see Deposits, below). Contact PCS Customer Solutions for information about authorized methods of making these payments. We may charge you a fee for calls that involve our live customer care services. If we provide Services to you on as a Clear Pay basis, Services and coverage may be limited in certain ways. You must pay all charges for Services whether or not your Services are suspended or terminated.

Safety & Warranty

180

181

Page 97

Safety & Warranty

Deposits. If we require a deposit for you to establish or keep Services, we will hold the deposit

as partial guarantee of payment for Services. We may change the deposit amount at any time to reﬂect revised estimated monthly charges based upon your usage. A deposit may not be used to pay any invoice (unless it is used to pay a ﬁnal invoice) or delay payment. The deposit amount, the length of time we hold the deposit and changes to the deposit amount are determined based on your credit and payment history. The rate of interest, if any, on the deposit is subject to change. We may mix deposits with our other funds. If Services are terminated for any reason, we may, without notice to you, apply your deposit toward payment of outstanding charges and return any excess to you at your last known address within 75 days after termination of Services. If the U.S. Postal Service cannot deliver the money to you and returns it to us, we will hold it for you for one year from the date of return and, during that period, we may charge a servicing fee against the deposit balance. Any money held during this one-year period will not accrue interest for your beneﬁt. You forfeit any portion of the money left after the one-year period.

Wireless Web and Voice Portal Services. Wireless Web Services are part of the Ser vices that

can be obtained through Sprint. Wireless Web Services are not available in all markets or while roaming off the Sprint Nationwide PCS Network. Use of Wireless Web Services requires an Internet-ready PCS Phone or certain other equipment (or both) and is subject to any memory, storage or other limitation in the phone or other equipment. Wireless Web Services are not available on PCS Vision phones or devices. The Caller ID blocking feature is not available when using Wireless Web Services. Any use of Wireless Web Services deducts from your Service Plan minutes. For data calls (including Wireless Web and Voice Portal calls) that are attempted, but not completed, you are charged for the time during which the network attempts to connect the call. You are charged for time spent connected to the Wireless Web or Voice Portal, including time spent browsing on the Internet or Voice Portal and reviewing or scrolling through Internet information on-line while still connected to the Sprint Nationwide PCS Network. Not all Internet sites can be accessed and you may receive an error message if you attempt to access a site that cannot be accessed through Wireless Web Services. You are also charged for Wireless Web connections to review your PCS account information. Wireless Web Services are not available with all Service Plans. Sprint is not responsible for any opinions, advice, statements, services or other information provided by third-parties and accessible through Wireless Web Ser vices or Voice Portal Services. Neither Sprint nor its vendors or licensors guarantees the accuracy, completeness or usefulness of information that is obtained through the Wireless Web Services or Voice Portal Services. You are responsible for evaluating such content.

Taxes and Surcharges. We invoice you for taxes, fees and other charges levied by or remitted

directly to federal, state or local authorities, or foreign government on Services including, without limitation, sales, gross receipts, use, and excise taxes. If you claim any tax exemption, you must provide us with a valid tax-exempt document. Any tax exemption applies only from the date we receive a valid tax-exempt document.

We also invoice you for fees that we collect and remit to the government such as Universal Service, and for surcharges that we collect and keep to pay for the costs of complying with government mandates such as number pooling and portability, and Enhanced 911 service. These charges are neither taxes nor government imposed assessments.

Roaming. Calls made while off the Sprint Nationwide PCS Network are “roaming” calls. Your

PCS Phone is speciﬁcally designed and engineered to work only on the Sprint Nationwide PCS Network. It works on another CDMA PCS provider's system only when a roaming agreement is in place between Sprint and the other providers. If your PCS Phone is a dual-mode phone, it works on both a CDMA PCS provider's system (in addition to the Sprint Nationwide PCS Network) and a wireless analog telecommunications provider's system only when roaming agreements are in place between Sprint and the other providers. If we do not have a roaming agreement in place, you may be able to place roaming calls “manually” by using a valid credit card. If there is a gap or other interruption of coverage within a PCS coverage area that prevents connection with the Sprint Nationwide PCS Network and your dual-band phone is set to roam automatically when outside PCS coverage, you may incur roaming fees within a PCS coverage area. Certain features and services may not be available when roaming (including PCS Vision, voicemail, call waiting, call forwarding, etc.).

Phones and Other Equipment. Phones and other equipment may be purchased and returned as

provided in the purchase documents. We are not the manufacturer of the phones or other equipment. The only warranties on the phones or other equipment are any limited warranties extended by the manufacturers. We have no liability in connection with the phones and other equipment or for the manufacturers' acts or omissions.

Lost or Stolen Equipment. If your phone or other equipment is lost or stolen, you must notify us by

calling PCS Customer Solutions. You are responsible for all charges for Services provided to the Number for the lost or stolen equipment before you notify us of the loss or theft. We will deactivate Services to the Number upon notiﬁcation to us of any loss or theft. You may be required to provide evidence of the loss or theft (for example, a police report or sworn statement). If the equipment is later found, we may require that you exchange it for another phone or other equipment before we reactivate Services (if we do reactivate Services), as well as require you to pay a reactivation fee. We will deactivate Services to any Number without prior notice to you if we suspect any unlawful or fraudulent use of the Number. You agree to cooperate reasonably with us in investigating suspected unlawful or fraudulent use.

Messages. You will incur airtime usage charges when accessing your voicemail from your PCS

Phone. You may also incur charges in accessing text messages from your PCS Phone. You may access your voicemail without incurring airtime usage charges by checking your voicemail from a wireline phone. We may impose limits on the number of voicemail or text message that can be retained through your PCS account. Audible or visual indicators of text or voicemail messages, including mailbox icons on your PCS Phone, may not always provide an up to date indication of

Safety & Warranty

182

183

Page 98

Safety & Warranty

new messages. In certain instances, you may be required to manually reset or clear your mailbox indicator.

Caller ID. If you do not want people you call to receive the Number assigned to your phone, you

must call PCS Customer Solutions for information about automatic Caller ID blocking. The Number assigned to your phone can be blocked on a per-call basis by dialing *67 + Destination Number + TALK (or similar key), but Caller ID deliver y resumes on the next call you make. Caller ID display on incoming calls to your Number depends on receiving the information from the calling party.

TTY Access. A TTY (also known as TDD or Text Telephone) is a telecommunications device that

allows people who are deaf or hard of hearing, or who have speech or language disabilities, to communicate by telephone. TTY doesn't work with all PCS Phones. If you have a PCS TTYcapable phone, it may not function effectively, or at all, when attempting 911 calls due to the equipment or software of the answering agency. Therefore, a TTY device should not be relied on for 911 calls.

Pay-Per-Call Service. We will not complete calls from your Number to 900, 976 and similar

numbers for pay-per-call services.

International Calling. You may be limited in the international destinations that you can call with

Services. You should contact PCS Customer Solutions for information about international destinations that you cannot call.

Limitation of Liability. Except as otherwise provided in this section, our sole liability to you for

any loss or damage arising out of providing or failing to provide Services (including mistakes, omissions, interruptions, delays, errors, or defects) does not exceed (1) in cases related to a speciﬁc piece of equipment, the prorated MRC for Services to the piece of equipment during the affected period, or (2) in cases not related to a speciﬁc piece of equipment, the prorated MRCs for Services to you during the affected period. Neither we nor our vendors, suppliers or licensors are liable for any damage arising out of or in connection with:

a) any act or omission of any telecommunications service or other service provider other than us;

b) any directory listing;

c) any dropped calls or inability to place or receive calls;

d) any interruption of Services, including interruptions caused by equipment or facilities failure or shortages, transmission limitations or system capacity limitations;

e) trafﬁc or other accidents, or any health-related claims allegedly arising from the use of Services, phones, equipment or accessories used in connection with the Services;

184

f) the use of Wireless Web Services and PCS Vision applications and services, including the accuracy or reliability of any information obtained from the Internet using Wireless Web Services or from Voice Portal Services, PCS Vision wireless services or Internet services, content or applications not supported by Sprint PCS;

g) any late or failed message delivery;

h) any interruption or failure of 911 or E911 emergency services or identiﬁcation of the Number, address or name associated with any person accessing or attempting to access emergency services from your phone;

i) the installation or repair of any products or equipment by parties who are not our authorized employees or agents;

j) events due to factors beyond our control, including acts of God (including, without limitation, weather-related phenomena, ﬁre or earthquake), war, riot, strike, or orders of governmental authority;

k) any act or omission of any third party or independent contractor that offers products or services in conjunction with or through the Services; or

l) your negligent or intentional act or omission.

NO CONSEQUENTIAL OR OTHER DAMAGES. UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR

ANY INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES OF ANY NATURE WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH PROVIDING OR FAILING TO PROVIDE SERVICES, PHONES OR OTHER EQUIPMENT USED IN CONNECTION WITH THE SERVICES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOSS OF BUSINESS, OR COST OF REPLACEMENT PRODUCTS AND SERVICES. THIS SECTION SURVIVES TERMINATION OF THIS AGREEMENT.

Indemniﬁcation. You indemnify and defend us, our partners, directors, ofﬁcers, employees and

agents from and against any claim, action, damage, liability and expense arising out of or in connection with: (1) your acts or omissions that occur in connection with your use of the Services or equipment used in connection with the Services, and (2) any communications you make or receive using the Services. This indemniﬁcation extends to and includes any attorney's fees and costs incurred by us arising from any actions or claims to which this indemniﬁcation applies, or from the contesting of the applicability of this provision. This section survives termination of this Agreement.

MANDATORY ARBITRATION OF DISPUTES. ANY CLAIM, CONTROVERSY OR DISPUTE OF ANY

KIND BETWEEN THE CUSTOMER AND THE COMPANY AND/OR ANY OF ITS EMPLOYEES, AGENTS, AFFILIATES OR OTHER REPRESENTATIVES, WHETHER SOUNDING IN CONTRACT, STATUTE, OR TORT, INCLUDING FRAUD, MISREPRESENTATION, FRAUDULENT INDUCEMENT, OR ANY OTHER LEGAL OR EQUITABLE THEORY AND REGARDLESS OF THE DATE OF ACCRUAL OF SUCH CLAIM, CONTROVERSY OR DISPUTE SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION AS PRESCRIBED IN THIS SECTION. THE FEDERAL ARBITRATION ACT, NOT STATE

Safety & Warranty

185

Page 99

Safety & Warranty

LAW, GOVERNS THE QUESTION OF WHETHER A CLAIM IS SUBJECT TO ARBITRATION. HOWEVER, NOTHING CONTAINED IN THIS ARBITRATION PROVISION SHALL PRECLUDE THE CUSTOMER FROM RESOLVING ANY CLAIM, CONTROVERSY OR DISPUTE IN SMALL CLAIMS COURT HE OR SHE OTHERWISE WOULD HAVE THE RIGHT TO PURSUE.

A single arbitrator engaged in the practice of law will conduct the arbitration. The arbitrator will be selected according to the rules of CPR or, alternatively, may be selected by agreement of the parties, who shall cooperate in good faith to select the arbitrator. The arbitration will be conducted by, and under the then-applicable rules of the CPR Institute for Dispute Resolution. All expedited procedures prescribed by the applicable rules will apply. Any required hearing fees and costs shall be paid by the parties as required by the applicable rules or as required by applicable law, but the arbitrator shall have the power to apportion such costs as the arbitrator deems appropriate.

The arbitrator's decision and award will be ﬁnal and binding (subject to the appeal clause below), and judgment on the award rendered by the arbitrator may be entered in any court with jurisdiction.

An appeal may be taken under the CPR Arbitration Appeal Procedure from any ﬁnal award of any arbitral panel in any arbitration arising out of or related to this agreement that is conducted in accordance with the requirements of such Appeal Procedure. Unless otherwise agreed by the parties and the appeal tribunal, the appeal shall be conducted at the place of the original arbitration.

If any party ﬁles a judicial or administrative action asserting a claim that is subject to arbitration and another party successfully stays such action or compels arbitration, the party ﬁling that action must pay the other party's costs and expenses incurred in seeking such stay or compelling arbitration, including attorney's fees.

Notices. You may get our current address for written notice by calling PCS Customer Solutions.

Written notice to you is sent to your last known address in our invoicing records. Written notice is effective three days after deposit in the U.S. mail, postage prepaid, and properly addressed. Unless required by this Agreement or Applicable Laws, (1) you may notify us by calling PCS Customer Solutions, and (2) we may notify you by leaving a message for you on your PCS Phone, answering machine or with your answering service. Notice addresses may be changed by giving notice as provided in this section.

Choice of Law; Jurisdiction. This Agreement is governed by and must be construed under

federal law and the laws of the State of Kansas, without regard to choice of law principles.

General. If either of us does not enforce any right or remedy available under this Agreement, that

failure is not a waiver of the right or remedy for any other breach or failure by the other party. Our waiver of any requirement in any one instance is not a general waiver of that requirement and does not amend this Agreement. This Agreement is subject to any applicable federal and state law (collectively, “Applicable Laws”). If any part of this Agreement is held invalid or unenforceable, that part is interpreted consistent with Applicable Laws as nearly as possible to reﬂect the original intentions of the parties and the rest of this Agreement remains in full force and effect. Section headings are for descriptive purposes only and are not used to interpret this Agreement. You may not assign this Agreement to any other person or entity without our prior written approval. This Agreement (including any referenced documents and attachments) makes up the entire agreement between you and us and replaces all prior written or spoken agreements, representations, promises or understandings between you and us. The provisions of this Agreement that are contemplated to be enforceable after the termination of this Agreement survive termination of this Agreement. If there is a conﬂict, the Ser vice Plan (including any Term Service Plan) controls over the Terms.

The following provisions are not generally applicable and apply only to customers whose Service Plans include these terms: Traveling.

If you are making or receiving calls outside your Home Service Area but on the Sprint Nationwide PCS Network, you may be charged for Services at a “travel” rate for both outgoing and incoming traveling calls. Long distance charges may not be included in the travel rate. Traveling charges do not apply if you subscribe to a Home Rate USA plan or to both Toll-Free USA and Home Rate USA. (See Home Rate USA and Toll-Free USA for more information.) You do not have to register your Number when traveling outside your Home Service Area.

Home Rate USA. This service lets you make or receive calls from anywhere on the Sprint

Nationwide PCS Network at your Home Service Area airtime rates.

Toll-Free USA. This service lets you call from anywhere on the Sprint Nationwide PCS Network to

anywhere in the United States, Puerto Rico and the U.S. Virgin Islands and be charged at your

Home Service Area airtime rates, with no additional long distance charges. If you have Home Rate

USA but do not have Toll-Free USA, and if you make a long distance call outside of your deﬁned

local calling area, you are invoiced for the long distance charges.

Safety & Warranty

186

187

Page 100

Safety & Warranty

Terms of PCS Picture Mail Service

The Pictures or Picture Mail service (“Service”) – including access to and use of the services at

www

.picturemail.sprintpcs.com – is provided to you by Sprint under the following terms and

conditions and incorporate the Terms and Conditions set forth at www include the Terms and Conditions of Service provided with your PCS Phone User Guide, terms regarding copyright and trademark matters, and other terms relating to the use of our services. Your use of the Service indicates your acceptance of all of these terms (collectively “Terms”). Sprint may change these Terms from time to time at our discretion with or without notice to you. Any changes will be posted on the Service.

1. Eligibility

The Service is provided to individuals who are at least 18 years old and to minors who have parental permission. We encourage parents and guardians to take an active role in protecting the privacy and security of their children. If you as a parent have any concerns regarding this issue, please feel free to contact us at [email protected]

2. Membership Fees

PCS Picture Mail is available at an additional monthly charge (in addition to any charges you may pay for PCS Vision services) through Sprint and provides you basic services, such as the ability to store and share pictures taken on select Vision-enabled PCS Phones or devices. Additional features or services (beyond basic services) may also be available from time to time for an additional charge. If you have previously not signed up for the Service with activation of your PCS Service Plan, you may add this Service to your account for an additional monthly charge through select Vision-capable PCS Phones.

3. Picture Mail Password

We will have access to your Picture Mail password and User Name. We may remind you of your password, at your request, by sending an email to the address you used when creating your account. We will not disclose your Picture Mail password to third parties, but we may access your account if necessary to maintain the Service, to comply with lawful requests from governmental authorities, or in response to court orders, subpoenas, complaints.

4. Photo Loss

Sprint does not warrant that pictures or albums stored will not be deleted, modiﬁed or damaged. If pictures or images are particularly valuable, have sentimental or other intangible value or are otherwise unique or irreplaceable, reliable storage alternatives should be used, including hard copy duplication and electronic back up and storage.

5. Use of Related Software

Any software that is provided for download and installation on your personal computer or electronic device in connection with the Service is licensed under the terms and conditions of a separate software license agreement. These license agreements are available for your review upon download, installation and/or use of that software.

188

.sprintpcs.com which

6. Use of Pictures

Solely for the purposes of displaying your pictures to selected persons and fulﬁlling your print orders, you grant us permission to use, download, upload, copy, print, display, reproduce, modify, publish, post, transmit and distribute any material included in your albums.

7. Member Conduct

(a) In consideration for use of the Service, you agree to provide true, accurate, current and

complete information about you as prompted during the registration process, and to maintain and update this information to keep it true, accurate, current and complete.

(b) You are responsible for maintaining the conﬁdentiality of your Picture Mail password and

account, and you agree to be fully responsible for all activities which occur through anyone's use of your Picture Mail password or account, whether or not authorized by you. You agree to notify Sprint immediately of any unauthorized use of your password or account or any other breach of security.

including computer and photography equipment, application software, modems, and access to the Internet. We are not responsible for delays resulting from incompatibility of such equipment and software, or from improper conﬁguration or maintenance of such equipment and software.

(d) While we do not control the content of any member submissions to the Service and do not have

any obligation to monitor such content, if we have any reason to believe that any language, content, graphics or other materials contained within your content is inappropriate, we may, in our sole discretion, refuse to process any print orders, remove your pictures from our servers, suspend your account, restrict access to it, remove content from it, or terminate it.

(e) You agree (1) not to use the Service for illegal purposes; (2) not to interfere with or disrupt the

Service or servers or networks or software or data connected to the Service; (3) to comply with all requirements, procedures, policies and regulations of networks connected to the Service; and (4) to comply with all applicable laws regarding the transmission of technical data exported from the United States. You agree to abide by all applicable local, state, national, and international laws and regulations in your use of the Service and in your use of any software downloaded from the Service, including, without limitation, copyright, trademark, obscenity and defamation laws.

(f) You agree not to interfere with the use and enjoyment of the Service by other users of the

Service. You agree not to attempt to gain unauthorized access to other computer systems or networks connected to the Service.

(g) You agree not to transmit through the Service, or upload to it (1) any pictures or other content

in violation of the copyrights, privacy rights or other rights of any other person; (2) any unlawful, harassing, libelous, privacy invading, abusive, hateful, threatening, harmful, vulgar, defamatory, obscene or otherwise objectionable material of any kind; (3) any material that violates the rights of another, including, but not limited to, the intellectual property rights of another; (4) any material that harms minors; (5) any material that violates any applicable local, state, national, or

Safety & Warranty

189