Trendnet TDM-C504 User Manual

Contents

COMPLIANCE .................................................................................................................................. 4

INTRODUCTION ............................................................................................................................. 5

Features ....................................................................................................................................... 6

System Requirement ..................................................................................................................... 7

Package Contents ........................................................................................................................ 7

HARDWARE ...................................................................................................................................... 8

Front Panel .................................................................................................................................. 8

Back Panel ................................................................................................................................... 9

CONNECTION MECHANISM ..................................................................................................... 10

Connection through Ethernet Cable .......................................................................................... 10

Setting up the TCP/IP in Windows ............................................................................................. 12

ADVANCE CONFIGURATION ...................................................................................................... 2

Login ............................................................................................................................................ 2

Setup W izard ................................................................................................................................ 3

LAN ..................................................................................................................................................... 7

W AN .................................................................................................................................................... 8

Channel Config ............................................................................................................................ 8

ATM Settings .............................................................................................................................. 18

ADSL Settings ............................................................................................................................ 19

SERVICE .......................................................................................................................................... 21

DHCP Settings ........................................................................................................................... 21

DNS ................................................................................................................................................... 23

DDNS Server ............................................................................................................................. 23

FIREW ALL ...................................................................................................................................... 25

IP/Port Filtering ........................................................................................................................ 25

MAC Filtering ............................................................................................................................ 26

Port Forwarding ........................................................................................................................ 27

URL Blocking ............................................................................................................................. 28

DMZ ........................................................................................................................................... 29

IGMP PROXY ................................................................................................................................. 30

UPNP ................................................................................................................................................. 31

RIP .................................................................................................................................................... 32

ADV ANCE ........................................................................................................................................ 34

ARP table ................................................................................................................................... 34

Bridging ..................................................................................................................................... 35

Routing ....................................................................................................................................... 35

SNMP ......................................................................................................................................... 37

Port Mapping ............................................................................................................................. 37

IP QoS ........................................................................................................................................ 39

Remote Access ............................................................................................................................ 40

Others ........................................................................................................................................ 41

DIAGNOSTIC .................................................................................................................................. 43

Ping ............................................................................................................................................ 43

ATM Loopback ........................................................................................................................... 43

ADSL .......................................................................................................................................... 44

Diagnostic Test ........................................................................................................................... 44

ADMIN ............................................................................................................................................. 46

Commit/Reboot .......................................................................................................................... 46

Backup/Restore .......................................................................................................................... 46

System log .................................................................................................................................. 47

Password .................................................................................................................................... 47

Upgrade Firmware .................................................................................................................... 47

ACL ............................................................................................................................................ 48

Time Zone ................................................................................................................................... 48

ST ATISTICS .................................................................................................................................... 50

Interface ..................................................................................................................................... 50

ADSL .......................................................................................................................................... 50

APPENDIX A ................................................................................................................................... 51

ROUTER TERMS .............................................................................................................................. 51

FREQUENTLY ASKED QUESTIONS .................................................................................................... 52

TROUBLESHOOTING GUIDE ............................................................................................................. 54

UPNP SETTING ON WINDOWS XP (OPTIONAL) ............................................................................... 56

GLOSSARY ...................................................................................................................................... 58

ENERGY–RELATED PRODUCTS INFORMATION ................................................................................. 62

SPECIFICATION ............................................................................................................................ 63

LIMITED WARRANTY ................................................................................................................. 64

Compliance

FCC Radiation Norm

This equipment has been tested and found to comply with limits for a Class B digital device pursuant to 47

CFR, Part 2 and Part 15 of the Federal Communication Commission (FCC) rules. Operation is subject to the

following two conditions:

1. This device may not cause harmful interference

2. This device must accept any interference received including interferences that may cause

undesired operations.

CE Radiation Norm

This equipment has been tested and found to comply with the limits of the European Council Directive

99/5/EC on the approximation of the law of the member states relating to EN 55022:2006(Class B),

EN55024:1998 +A1:2001+A2:2003 and EN 60950-1:2006 +A11:2009.

FCC & CE Compliance Statement

These limits are designed to provide reasonable protection against radio interference in a residential

environment. This equipment can generates, uses and radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment

does cause harmful interference to radio or television reception, which is found by turning the equipment ON

and OFF, the user is encouraged to try to reduce the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and the receiver

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connect to

• Consult a dealer or an experienced technician for assistance

CAUTION!

The Federal Communication Commission warns the user that changes or modifications to the unit not

expressly approved by the party responsible for compliance could void the user’s authority to operate the

equipment.

Introduction

The 4-PORT ADSL 2/2+ Modem Router, model TDM-C504, provides a modem for Internet access and a high

speed router to allow multiple connections to the internet.

It supports all Internet service providers with ADSL 2, ADSL 2+, Annex A, Annex L, or Annex M networks.

Installation is a breeze with a step-by-step setup wizard; status LEDs conveys devices status; and a

convenient on/off power button protects hardware when powering down.

Protect your data with a dual NAT and SPI firewall. Manage access to the Internet with IP port and MAC

address filtering and URL and domain name blocking controls. Additional features include a browser-based

management interface, SNMP v1 and v2 support, QoS data prioritization, DMZ controls, Port Forwarding,

and Dynamic DNS support.

Features

 ADSL Standards Compliance

y Full rate ANSI T1.413 Issue2, ITU-T G.992.1 and ITU-T G.992.2 standards compliant.

y ITU G.992.3, ITU G.992.5 ADSL2/2+ standards compliant.

y Support Annex M and Annex L specification.

y Downstream and Upstream data rates up to 24Mbps and 1Mbps.  ATM and PPP Protocols

y Support ATM AAL0, AAL2 & AAL5.

y Support ITU-T I.610 OAM F4/F5.

y Support up to 8 PVCs.

y Multiple Protocols over AAL5 (RFC 2684 / RFC 1483).

y Support Bridged and Routed Ethernet Encapsulation.

y Support VC and LLC based Multiplexing.

y Support PPPoA (RFC 2364) standard.

y Support PPPoE (RFC 2516) standard.

y Traffic classes: UBR, CBR and VBR-rt, VBR-nrt.  Network Protocols & Features

y IP Routing – RIPv1 and RIPv2.

y Support Static Routing.

y DHCP Server, Relay and Client.

y Support DNS Relay.

y Support DDNS features.

y Support SNMP functionality.

y Support IP QoS features.

y Support IGMP functionality

y Support IP Filter and MAC Filter functionality.

y URL Blocking feature supported.

y Support Port Forwarding features.

y Support DMZ functionality.

y Support NAT and NAPT (PAT) functionality with extensive ALG supported.

y Support VPN Pass-Through.

y Built-in Firewall features.  Bridging

y Support IEEE 802.1d Transparent Bridging.

y Support IGMP Snooping. y Support MAC Learning Address features.  Management

y Web-based Configuration / Management.

y Support FTP/TFTP/Telnet Management / Configuration.

y Support Remote Access Management / Configuration.

y Firmware upgrade and Reset to default via Web management.

y Restore factory default setting via Web or hardware reset button.

y WAN and LAN connection statistics.

y Support Password Authentication.

y Device System Log.

y Built-in Diagnostic Test.  UPnP

y Support UPnP functionality.  Ethernet Standards

y Built-in 4 Ports 10/100Mbps Ethernet Switch which compliant with IEEE 802.3x standards

y Automatic MDI/MDI-X crossover for 100BASE-TX and 10BASE-T ports.

y Auto-negotiation and speed-auto-sensing support.

y Port based VLAN supported in any combination.

System Requirement

Check and confirm that your system confirms the following minimum requirements:

 Personal computer (PC/Notebook).

 Pentium III compatible processor and above.

 Ethernet LAN card installed with TCP/IP protocol.

 64 MB RAM or more.

 50 MB of free disk space (Minimum).

 Internet Browser.

 CD-ROM Drive.

Package Contents

The TDM-C504 ADSL2/2+ Modem Router package contains the following items:

 TDM-C504

 Multi-Language Quick Installation Guide

 CD-ROM (User’s Guide & Drivers)

 Power Adapter

 Cat. 5 Ethernet Cable (1.5m / 5ft.)

 RJ-11 telephone cable (1.8m / 6ft.)

If any of the above items are damaged or missing, please contact your dealer immediately.

Front Panel

The TDM-C504 ADSL2/2+ Modem Router’s LEDs indicators display information about the device’s

status.

Power Lights up when TDM-C504 4-Port ADSL2/2+ Modem Router is powered on.

Hardware

LAN 1-4

ADSL

INTERNET Lights up when connection is established to Internet.

Blinking when LAN port(s) of this TDM-C504 4-Port ADSL2/2+ Modem Router is sending

or receiving data.

Lights up when a successful 4-Port ADSL2/2+ connection is established.

Blinking when it is attempting to make an ADSL connection with ISP.

Back Panel

Switches, Reset, Power Adapter connection.

The back panel of the TDM-C504 4-Port ADSL2/2+ Modem Router contains ADSL, Ethernet

ADSL Port for connecting to the ADSL2/2+ Service Provider.

LAN 1-4 10/100Mbps Ethernet Port for connecting to the network devices

Power Power adapter connector.

On/Off Power ON/OFF button.

RESET Button: Reboot & Restore the TDM-C504 4-Port ADSL2/2+ Modem Router to factory defaults.

To “Reset” the TDM-C504 4-Port ADSL2/2+ Modem Router to factory defaults:

 Ensure that the device is powered on.

 Press the Reset button for more than 5 seconds and release. Wait for 30 seconds after release the

Reset button. Do not power off the device during the reset process.

 The default settings are now restored after 30 seconds.

To “Reboot” the TDM-C504 4-Port ADSL2/2+ Modem Router:

 Ensure that the device is powered on.

 Press the Reset button for 2~5 seconds and release. Wait for 30 seconds after release the Reset

button.

Connection Mechanism

This section describes the hardware connection mechanism of TDM-C504 4-Port ADSL2/2+ Modem

Router on your Local Area Network (LAN) connected to the Internet, how to configure your TDM-C504 4-Port

ADSL2/2+ Modem Router for Internet access or how to manually configure your Internet connection.

You need to prepare the following items before you can establish an Internet connection through your

TDM-C504 ADSL2/2+ Modem Router:

1. A computer/notebook which must have an installed Ethernet Adaptor and an Ethernet Cable.

2. ADSL/ADSL2/ADSL2+ service account and configuration information provided by your Internet

Service Provider (ISP). You will need one or more of the following configuration parameters to

connect your TDM-C504 ADSL2/2+ Modem Router to the Internet:

a. VPI/VCI parameters

b. Multiplexing Method or Protocol Type or Encapsulation Type

c. Host and Domain Names

d. ISP Login Name and Password

e. ISP Domain Name Server (DNS) Address

f. Fixed or Static IP Address.

Figure below shows the overall hardware connection mechanism of your TDM-C504 4-Port ADSL2/2+

Modem Router.

Connection through Ethernet Cable

Following are the steps to properly connect your TDM-C504 4-PORT ADSL 2/2+ Modem Router by

Ethernet Cable (RJ-45):

1. Turn off your computer/notebook.

2. Connect the ADSL port of your TDM-C504 4-Port ADSL2/2+ Modem Router to the wall jack of the

ADSL/ADSL2/ADSL2+ Line with a RJ-11 cable.

3. Connect the Ethernet cable (RJ-45) from your TDM-C504 ADSL2/2+ Modem Router to the

Ethernet Adaptor on your computer.

4. Connect the Power adaptor to the TDM-C504 ADSL2/2+ Modem Router and plug it into a Power

outlet.

The Power light will be on after turning on the TDM-C504.

Use the Power Adaptor exclusively in combin ation with the equipment

5. Turn on your computer.

6. Refer to the next section to setup or configure your system’s Network Adaptor.

supplied and do not use any other kind of power adaptor for the equipment.

Setting up the TCP/IP in Windows

The instruction in this chapter will help you configure your computers to be able to communicate with this

TDM-C504 4-PORT ADSL2/2+ Modem Router.

Computers access the Internet using a protocol called TCP/IP (Transmission Control Protocol/ Internet

Protocol). Each computer/notebook on your network must have TCP/IP installed and selected as its

networking protocol. If a Network Interface Card (NIC) is already installed in your PC, then TCP/IP is probably

already installed as well.

The following description assumes TDM-C504 4-PORT ADSL2/2+ Modem Router been set to factory

default. (If not, please hold the reset button down for 5~10 seconds). The default of the TDM-C504 4-PORT

ADSL2/2+ Modem Router’s LAN IP is 192.168.10.1.

Follow the procedures below to set your computer/notebook function as a DHCP Client.

Restart and Reboot your Windows system might be necessary after setting your computer function as a DHCP Client. In order to properly activate your choice, click “OK” to restart your Windows system.

Windows ME / 98

Step 1: Click Start→Settings→Control Panel.

Step 2: Double-click the Network icon.

Step 3: Go to Configuration icon, select network

adapter installed and click Properties.

1 2

Step 4: Go to IP Address icon and select

Obtain an IP address.

Step 5: Go to Gateway icon and erase all

previous setting.

Step 6: Go to DNS Configuration icon, select

Disable DNS and click OK.

Windows 2000

Step 1: Click Start→Settings→Control Panel.

Step 2: Double-click the Network and Dial-up

Connections.

Step 3: Right Click the Local Area Connection and

select Properties.

Step 4: Select Internet Protocol (TCP/IP) and click

Properties.

1 2

Step 5: Select Obtain an IP address automatically

and DNS server addr e s s au t o m atically. Then, click OK.

Windows XP

Step 1: Click Start→Control Panel→Classic View.

Step 2: Double-click the Network Connections.

Step 3: Right Click on the Local Area Connection and

select Properties.

Step 4: Go to General icon, select Internet Protocol

(TCP/IP) and click Properties.

1 2

Step 5: Go to General icon, select Obtain an IP

address automatically and DNS server address automatically. Then, click OK.

Windows Vista

Step 1: Click Start→Control Panel.

Step 2: Double-click the Network and Sharing Center.

Step 3: Click on the Manage network connections.

Step 4: Right Click on the Local Area Connection

and select Properties.

Step 5: Go to General icon, select Internet Protocol

Version 4 (TCP/Ipv4) and click Properties.

Step 6: Go to General icon, select Obtain an IP

address automatically and DNS server address automatically. Then, click OK.

Windows 7

Step 1: Click Start→Control Panel.

Step 2: Click the View network status and tasks.

Step 4: Right click on the Local Area Connection

and select Properties.

Step 5: Select Internet Protocol Version 4

(TCP/IPv4) and click Properties.

Step 3: Click on the Change adapter settings.

Step 6: Go to General icon, select Obtain an IP

address automatically and DNS server address automatically.

Advance Configur ation

For your convenience, an Administrative Utility has been programmed into TDM-C504 4-PORT

ADSL2/2+ Modem Router. This chapter will explain all the functions in this utility. All the TDM-C504 4-PORT

ADSL2/2+ Modem Router based administrative tasks are performed through this web utility.

steps will enable you to log into the TDM-C504 ADSL2/2+ Modem Router:

To access the TDM-C504 4-PORT ADSL2/2+ Modem Router Configuration screens, follow the following

Launch your web browser, and enter the TDM-C504 4-PORT ADSL2/2+ Modem Router’s

default IP Address:

“192.168.10.1”

in the

address field then press the “Enter” key to login.

2. Enter your user name and password in the login window. The default username and password is “admin”.

3. Upon entering the address into the web browser, the system HOME page with all the device

information will appear as shown below.

This page displays the ADSL modem/router’s current status and settings. This information is read-only

except for the PPPoE/PPPoA channel for which user can connect/disconnect the channel on demand.

Refresh

Updates the status of your WAN Configurations

Connect / Disconnect

The two buttons take effect only when PVC is configured as PPPoE/PPPoA mode. Click Connect/Disconnect

button to connect/disconnect the PPP dial up link.

Setup Wizard

The Setup Wizard is a presetting wizard which is meant to help you install the TDM-C504 ADSL2/2+ Modem

Router quickly and easily.

Click on “Setup Wizard” and the following screen will pop-up:

Follow the “Steps” describe below to complete your installation.

Step 1: Select your country from the Country list and the ADSL service provider from the ISP List (If there

are more than two ISP in your country) and note the “Encapsulation” type and “VPI & VCI” setting.

Note: Click “CONFIG” if you cannot find your parameters available in the pull down menu. Contact your ISP

for configuration settings.

A. For countries with the following “Encapsulation” type , you will enter into set Username and

Password window as shown below:

; PPPoA VC-Mux ; PPPoA LLC ; PPPoE VC-Mux ; PPPoE LLC

Manually enter your “User Name” and “Password” which will be provided by your Service Provider (ISP). Click “Save” after setup. Click Commit and Reboot button to commit changes to system memory and reboot router.

B. For countries with the following “Encapsulation” , the following window will pop-up:

; 1483 Routed IP VC-Mux

; 1483 Routed IP LLC ; 1483 Bridged IP VC-Mux ; 1483 Bridged IP LLC

In this current window, you will find TWO different Connection Type:

 Fixed IP (Fixed IP by ISP)  DHCP (Get IP dynamically from ISP)

Note: Click “CONFIG” if you cannot find your parameters available in the pull down menu. Contact your ISP

for configuration settings.

 Fixed IP: Fixed IP Settings are for users who have a Static IP Address (WAN side) from their ISP.

Click the radio button to enable Fixed IP option . Manually enter the “Local IP Address”, “Subnet Mask”, “Remote IP Address”(Default Gateway) and “DNS” which will be provided by your ISP. Click “Save” after your setting. Click Commit and Reboot button to commit changes to system memory and reboot router.

; Local IP Address: This is the Static IP Address given by your ISP. ; Subnet Mask: This is the Subnet Mask provided by your ISP. ; Remote IP Address: This is your gateway IP address. ; DNS: This is the DNS address specified by your ISP.

 DHCP (Get IP dynamically from ISP): Click the radio button to enable DHCP (Get IP dynamically

from ISP) option.

Nothing to be filled under this mode. Just click the “Save” button to confirm your setting.

Click Commit and Reboot button to commit changes to system memory and reboot router.

The following page with the device setup information will be displayed.

Note: If the final settings are different from what you’d selected in STEP 1, click Setup Wizard and redo the

setup procedures or else check your dealer immediately for technical support.

Step 2:

Launch your web browser, and verify you can browse the Internet.

LAN

This page shows the current settings of the LAN interface.

Fields in this page:

Field Description

IP Address The IP address your LAN hosts use to identify the device’s LAN port.

Subnet Mask LAN subnet mask.

IGMP Snooping Enable/Disable the IGMP snooping function for the multiple bridged LAN ports.

Apply Changes

Click to save the setting to the configuration. New parameters will take effect after save into flash memory and

reboot the system. See section “Admin” for save details.

WAN

There are three sub-menu for WAN configuration: [Channel Config], [ATM Settings], and [ADSL

Settings].

Channel Config

ADSL router comes with 8 ATM Permanent Virtual Channels (PVCs) at the most. There are mainly three

operations for each of the PVC channels: add, delete and modify. And there are several channel modes to be

selected for each PVC channel. For each of the channel modes, the setting is quite different accordingly.

Please reference following section for details.

Add Click Add to complete the channel setup and add this PVC channel into configuration. Modify Select an existing PVC channel by clicking the radio button at the Select column of the Current A TM VC Table before we can modify the PVC channel. After selecting an PVC channel, we can modify the channel configuration at this page. Click Modify to complete the channel modification and apply to the configuration. Delete Select an existing PVC channel to be deleted by clicking the radio button at the Select column of the Current ATM VC Table. Click Delete to delete this PVC channel from configuration. MAC Address Clone

Select this option if your ISP requires a MAC address to be entered. Enable this option by selecting Enable in the pull down menu. You can either manually enter the MAC address of click Clone MAC Address to

automatically enter your PC’s MAC address.

Before the TDM-C504 ADSL2/2+ Modem Router will pass any data between the LAN interface(s) and the

WAN interface, the WAN side of the modem must be configured. Depending upon your ADSL service

provider or your ISP, you will need some (or all) of the information outlined below before you can properly

configure the WAN:

 Your ADSL account Username and Password

 Your ADSL line VPI and VCI setting

 Your ADSL encapsulation type or multiplexing (Either LLC or VC. Check your ISP for detail)

 Your ADSL Training Mode or Handshaking Mode (default is MMODE)

For PPPoA or PPPoE users, you also need these values from your ISP:

 Your account Username

 Your account Password

For RFC 1483 users, you may need these values from your ISP:

 Your ADSL fixed Internet IP address

 Your Subnet Mask

 Your Default Gateway address

 Your primary DNS IP address

Since multiple users can use the TDM-C504 ADSL2/2+ Modem Router, the TDM-C504 ADSL2/2+ Modem

Router can simultaneously support multiple connection types; hence, you must set up different profiles for

each connection. The TDM-C504 ADSL2/2+ Modem Router supports the following protocols:

 PPPoE

 PPPoA

 1483 Bridged

 1483 MER

 1483 Routed

The WAN setup configuration page enable the user to create, save, delete and select connection profiles as

required. (In many cases, only one connection profile will be required and only one connection profile will be

used at one time).

Bridge Mode

ADSL router is bridge mode enabled by factory default. There is a 1483-bridged mode PVC 5/35 in system.

1483 Bridged: When 1483 Bridged mode is selected, the following screen will pop-up. A Bridged connection

basically disables the routing, firewall and NAT features of the 4 Ports ADSL2/2+ Router. In a 1483 Bridged

connection, the 4 Ports ADSL2/2+ Router acts as a modem or hub, and just transmits packets between the

WAN interface and the LAN interface. A 1483 Bridged connection assumes that another device is providing

the routing functionality that is now disabled in the 4 Ports ADSL2/2+ Router.

LLC and VC-Mux are two different methods of encapsulating the PPP packet. Contact your ISP to make

sure which encapsulation is being supported.

 Channel:

; VPI: Virtual Path Identifier is a virtual path used for cell routing that is identified by an 8-bit

field in the ATM cell header. The VPI field specifies this 8-bit identifier for routing.

; VCI: A Virtual Channel Identifier is a virtual channel that is identified by a unique numerical

tag that is defined by a 16-bit field in the ATM cell header. The purpose of the virtual

channel is to identify where the cell should travel. The VCI field specifies this 16-bit

numerical tag that determines the destination.

; Encapsulation: There are 2 Encapsulation type:

 LLC

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