Trendnet TDM-C500 User Manual

The contents of this publication may not be reproduced in any part or as a whole, stored, transcribed in

an information retrieval system, translated into any language, or transmitted in any form or by any means,

mechanical, magnetic, electronic, optical, photocopying, manual, or otherwise, without the prior written

permission.

Trademarks

All product, company, brand names are trademarks or registered trademarks of their respective

companies. They are used for identification purpose only. Specifications are subject to be changed without

prior notice.

FCC Radiation Norm

This equipment has been tested and found to comply with limits for a Class B digital device pursuant to 47

CFR, Part 2 and Part 15 of the Federal Communication Commission (FCC) rules. Operation is subject to the

following two conditions:

1. This device may not cause harmful interference

2. This device must accept any interference received including interferences that may cause

undesired operations.

CE Radiation Norm

This equipment has been tested and found to comply with the limits of the European Council Directive

99/5/EC on the approximation of the law of the member states relating to EN 55022:2006(Class B),

EN55024:1998 +A1:2001+A2:2003 and EN 60950-1:2006 +A11:2009.

FCC & CE Compliance Statement

These limits are designed to provide reasonable protection against radio interference in a residential

environment. This equipment can generates, uses and radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment

does cause harmful interference to radio or television reception, which is found by turning the equipment ON

and OFF, the user is encouraged to try to reduce the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and the receiver

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connect to

• Consult a dealer or an experienced technician for assistance

CAUTION!

The Federal Communication Commission warns the user that changes or modifications to the unit not

expressly approved by the party responsible for compliance could void the user’s authority to operate the

equipment.

Contents

COPYRIGHT ..................................................................................................................................... 2

INTRODUCTION ............................................................................................................................. 6

FEA TURES ........................................................................................................................................ 7

SYSTEM REQUIREMENT ............................................................................................................. 9

PACKAGE CONTENTS ................................................................................................................... 9

HARDWARE .................................................................................................................................... 10

FRONT PANEL ................................................................................................................................. 10

BACK PANEL ................................................................................................................................... 11

CONNECTION MECHANISM ..................................................................................................... 12

Connection through USB Cable ................................................................................................ 13

Connection through Ethernet Cable .......................................................................................... 16

SETTING UP THE TCP/IP IN WINDOWS ................................................................................. 17

DEVICE ADMINISTRA TION ......................................................................................................... 2 

Login ............................................................................................................................................ 2

Setup W izard ................................................................................................................................ 3

LAN ..................................................................................................................................................... 7

W AN .................................................................................................................................................... 8

Channel Config ............................................................................................................................ 8

ATM Settings .............................................................................................................................. 18

ADSL Settings ......................................................... ....................... ......................... ........ ........... 20

Service ........................................................................................................................................ 20

DHCP Settings ........................................................................................................................... 21

DNS ................................................................................................................................................... 23

DDNS Server ............................................................................................................................. 23

FIREW ALL ...................................................................................................................................... 25

IP/Port Filtering ........................................................................................................................ 25

MAC Filtering ............................................................................................................................ 26

Port Forwarding ........................................................................................................................ 27

URL Blocking ............................................................................................................................. 28

DMZ ........................................................................................................................................... 29

IGMP PROXY ................................................................................................................................. 30

UPNP ................................................................................................................................................. 31

RIP .................................................................................................................................................... 32

ADV ANCE ........................................................................................................................................ 34

ARP table ................................................................................................................................... 34

Bridging ..................................................................................................................................... 34

Routing ....................................................................................................................................... 35

SNMP ......................................................................................................................................... 36

Port Mapping ............................................................................................................................. 37

IP QoS ........................................................................................................................................ 38

Remote Access ............................................................................................................................ 39

Others ........................................................................................................................................ 40

DIAGNOSTIC .................................................................................................................................. 42

Ping ............................................................................................................................................ 42

ATM Loopback ........................................................................................................................... 42

ADSL .......................................................................................................................................... 43

Diagnostic Test ........................................................................................................................... 43

ADMIN ............................................................................................................................................. 45

Commit/Reboot .......................................................................................................................... 45

Backup/Restore .......................................................................................................................... 45

System log .................................................................................................................................. 46

Password .................................................................................................................................... 46

Upgrade Firmware .................................................................................................................... 47

ACL ............................................................................................................................................ 47

Time Zone ................................................................................................................................... 48

ST ATISTICS .................................................................................................................................... 49

Interface ..................................................................................................................................... 49

ADSL .......................................................................................................................................... 50

APPENDIX A ................................................................................................................................... 51

ROUTER TERMS .............................................................................................................................. 51

FREQUENTLY ASKED QUESTIONS .................................................................................................... 53

TROUBLESHOOTING GUIDE ............................................................................................................. 55

UPNP SETTING ON WINDOWS XP (OPTIONAL) ............................................................................... 57

GLOSSARY ...................................................................................................................................... 59

ENERGY–RELATED PRODUCTS INFORMATION ................................................................................. 64

SPECIFICATIONS .......................................................................................................................... 65

LIMITED WARRANTY ................................................................................................................. 66

Introduction

The ADSL 2/2+ Modem Router, model TDM-C500, provides a modem for Internet access and a high speed

router to allow multiple connections to the internet.

It supports all Internet service providers with ADSL 2, ADSL 2+, Annex A, Annex L, or Annex M networks.

Installation is a breeze with a step-by-step setup wizard; status LEDs convey devices status; and a

convenient on/off power button protects hardware when powering down.

Protect your data with a dual NAT and SPI firewall. Manage access to the Internet with IP port and MAC

address filtering and URL and domain name blocking controls. Additional features include a browser-based

management interface, SNMP v1 and v2 support, QoS data prioritization, DMZ controls, Port Forwarding,

and Dynamic DNS support.

Features

 ADSL Standards Compliance

y Full rate ANSI T1.413 Issue2, ITU-T G.992.1 and ITU-T G.992.2 standards compliant.

y ITU G.992.3, ITU G.992.5 ADSL2/2+ standards compliant.

y Support Annex M and Annex L specification.

y Downstream and Upstream data rates up to 24Mbps and 1Mbps.

 ATM and PPP Protocols

y Support ATM AAL0, AAL2 & AAL5.

y Support ITU-T I.610 OAM F4/F5.

y Support up to 8 PVCs.

y Multiple Protocols over AAL5 (RFC 2684 / RFC 1483).

y Support Bridged and Routed Ethernet Encapsulation.

y Support VC and LLC based Multiplexing.

y Support PPPoA (RFC 2364) standard.

y Support PPPoE (RFC 2516) standard.

y Traffic classes: UBR, CBR and VBR-rt, VBR-nrt.

 Network Protocols & Features

y IP Routing – RIPv1 and RIPv2.

y Support Static Routing.

y DHCP Server, Relay and Client.

y Support DNS Relay.

y Support DDNS features.

y Support SNMP functionality.

y Support IP QoS features.

y Support IGMP functionality

y Support IP Filter and MAC Filter functionality.

y URL Blocking feature supported.

y Support Port Forwarding features.

y Support DMZ functionality.

y Support NAT and NAPT (PAT) functionality with extensive ALG supported.

y Support VPN Pass-Through.

y Built-in Firewall features.

 Bridging

y Support IEEE 802.1d Transparent Bridging.

y Support IGMP Snooping. y Support MAC Learning Address features.

 Management

y Web-based Configuration / Management.

y Support FTP/TFTP/Telnet Management / Configuration.

y Support Remote Access Management / Configuration.

y Firmware upgrade and Reset to default via Web management.

y Restore factory default setting via Web or hardware reset button.

y WAN and LAN connection statistics.

y Support Password Authentication.

y Device System Log.

y Built-in Diagnostic Test.

 UPnP

y Support UPnP functionality.

 Ethernet Standards

y Built-in 10/100Mbps Ethernet Port which is compliant with IEEE 802.3x standards

y Automatic MDI/MDI-X crossover for 100BASE-TX and 10BASE-T ports.

y Auto-negotiation and speed-auto-sensing support.

y Port based VLAN supported in any combination.

System Requirement

Check and confirm that your system confirm the following minimum requirements:

 Personal computer (PC / Notebook).

 Pentium III compatible processor and above.

 Ethernet LAN card installed with TCP/IP protocol.

 64 MB RAM or more.

 50 MB of free disk space (Minimum).

 Internet Browser.

 CD-ROM Drive.

Package Conten ts

The TDM-C500 ADSL2/2+ Modem Router package contains the following items:

 TDM-C500

 Multi-Language Quick Installation Guide

 CD-ROM (User’s Guide & Drivers)

 Power Adapter

 Cat. 5 Ethernet Cable (1.5m / 5ft.)

 RJ-11 telephone cable (1.8m / 6ft.)

If any of the above items are damaged or missing, please contact your dealer immediately.

Front Panel

The TDM-C500 ADSL2/2+ Modem Router’s LEDs indicators display information about the device’s

status.

Power Lights up when TDM-C500 ADSL2/2+ Modem Router is powered on.

Hardware

LAN

ADSL

INTERNET Lights up when connection is established to Internet.

USB

Blinking when Port 1 of this TDM-C500 ADSL2/2+ Modem Router is sending or receiving

data.

Lights up when a successful ADSL2/2+ connection is established.

Blinking when it is attempting to make an ADSL connection with ISP.

Back Panel

The back panel of the TDM-C500 ADSL2/2+ Modem Router contains ADSL, Ethernet Switches,

Reset, Power Adapter connection.

ADSL Port for connecting to the ADSL2/2+ Service Provider.

USB

LAN 10/100Mbps Ethernet Port for connecting to the network devices

Power Power adapter connector.

On/Off Power ON/OFF button.

Port for connecting to the network through USB (both USB and LAN port cannot be

used at the same time.

RESET Button: Reboot & Restore the TDM-C500 ADSL2/2+ Modem Router to factory defaults.

To “Reset” the TDM-C500 ADSL2/2+ Modem Router to factory defaults:

 Ensure that the device is powered on.

 Press the Reset button for more than 10 seconds and release. Wait for 30 seconds after release

the Reset button. Do not power off the device during the reset process.

 The default settings are now restored after 30 seconds.

Connection Mechanism

This section describes the hardware connection mechanism of TDM-C500 ADSL2/2+ Modem Router on

your Local Area Network (LAN) connected to the Internet, how to configure your TDM-C500 ADSL2/2+

Modem Router for Internet access or how to manually configure your Internet connection.

You need to prepare the following items before you can establish an Internet connection through your

TDM-C500 ADSL2/2+ Modem Router:

1. A computer/notebook which must have an installed Ethernet Adaptor and an Ethernet Cable.

2. ADSL/ADSL2/ADSL2+ service account and configuration information provided by your Internet

Service Provider (ISP). You will need one or more of the following configuration parameters to

connect your TDM-C500 ADSL2/2+ Modem Router to the Internet:

a. VPI/VCI parameters

b. Multiplexing Method or Protocol Type or Encapsulation Type

c. Host and Domain Names

d. ISP Login Name and Password

e. ISP Domain Name Server (DNS) Address

f. Fixed or Static IP Address.

Figure below shows the overall hardware connection mechanism of your TDM-C500 ADSL2/2+ Modem

Router.

Connection through USB Cable

Following are the steps to properly connect to the TDM-C500 by using USB Cable:

1. Turn off your computer/notebook.

2. Connect the ADSL port of your TDM-C500 Router to the wall jack of the ADSL/ADSL2/ADSL2+ Line with a

RJ-11 cable.

3. Connect the provided USB cable to the back of the TDM-C500 Router (USB Port).

4. Connect the other end of the USB cable to a free USB Port socket on your computer.

5. Connect the Power adaptor to the TDM-C500 Router and plug it into a Power outlet.

6. Turn on your computer.

7. This completes the setting up of your TDM-C500 hardware. Please proceed to the next section for

information on installing the TDM-C500 USB Drivers.

USB Driver Installation- Windows Vista /Windows 7

Step 1: Power On your computer.

Step 2: Insert the Square end of the USB cable into the USB port of the USB ADSL Router. Connect the

other end of the USB cable to a free USB Port socket at the back of your computer.

Step 3: The following window pop-up. Click “Cancel

Step 4: Please insert your installation CD into your CD drive, and then the CD will auto-run and show the

main installation screen as below. Please click “Install Driver” to start the installation.

Step 5: Your Windows system will automatically install the device driver and copy all the necessary files to

your system. An icon will appear indicates the files copying process.

Step 6: Click “Install this driver software anyway”.

”.

Step 7: Installing driver software is in progress. And click “Close” button to continue.

Step 8: When completed, the following wizard displayed. Click “OK” to complete the Driver Installation

process.

USB Driver Installation-Windows 98SE/ME/2000/XP

Step 1: Power On your computer.

Step 2: Insert the Square end of the USB cable into the USB port of the USB ADSL Router. Connect the

other end of the USB cable to a free USB Port socket on your computer.

Step 3: Windows System will detect the newly-installed modem and a “Found New Hardware Wizard”

window will appear. Click “Cancel” to close the pop-up wizard.

Step 4: Please insert your installation CD into your CD drive, and then the CD will auto-run and show the

main installation screen as below. Please click “Install Driver” to start the installation.

Step 5: Your Windows system will automatically install the device driver and copy all the necessary files to

your system. An icon will appear indicates the files copying process.

Step 6: The following window pop-up. Click “Continue Anyway” to continue.

Step 7: When completed, the following wizard displayed. Click “OK” to complete the Driver Installation

process.

Connection through Ethernet Cable

Following are the steps to properly connect your TDM-C500 ADSL2/2+ Modem Router by Ethernet

Cable (RJ-45):

1. Turn off your computer/notebook.

2. Connect the ADSL port of your TDM-C500 ADSL2/2+ Modem Router to the wall jack of the

ADSL/ADSL2/ADSL2+ Line with a RJ-11 cable.

3. Connect the Ethernet cable (RJ-45) from your TDM-C500 ADSL2/2+ Modem Router to the

Ethernet Adaptor in your computer.

4. Connect the Power adaptor to the TDM-C500 ADSL2/2+ Modem Router and plug it into a Power

outlet.

The Power light will be on after turning on the TDM-C500 ADSL2/2+ Modem Router.

Use the Power Adaptor exclusively in combination with the equipment supplied and do not use any other kind of power adaptor for the equipment.

5. Turn on your computer.

6. Refer to the next section to setup or configure your system’s Network Adaptor.

Setting up the TCP/IP in Windows

The instruction in this chapter will help you configure your computers to be able to communicate with this

TDM-C500 ADSL2/2+ Modem Router.

Computers access the Internet using a protocol called TCP/IP (Transmission Control Protocol/ Internet

Protocol). Each computer/notebook on your network must have TCP/IP installed and selected as its

networking protocol. If a Network Interface Card (NIC) is already installed in your PC, then TCP/IP is probably

already installed as well.

The following description assumes TDM-C500 ADSL2/2+ Modem Router been set to factory default. (If

not, please hold the reset button down for 5~10 seconds). The default of the TDM-C500 ADSL2/2+ Modem

Router’s LAN IP is 192.168.10.1.

Follow the procedures below to set your computer/notebook function as a DHCP Client.

Restart and Reboot your Windows system might be necessary after setting your computer function as a DHCP Client. In order to properly activate your choice, click “OK” to restart your Windows system.

Windows ME / 98

Step 1: Click Start→Settings→Control Panel.

Step 2: Double-click the Network icon.

Step 3: Go to Configuration icon, select network

adapter installed and click Properties.

1 2

Step 4: Go to IP Address icon and select

Obtain an IP address.

Step 5: Go to Gateway icon and erase all

previous setting.

Step 6: Go to DNS Configuration icon, select

Disable DNS and click OK.

Windows 2000

Step 1: Click Start→Settings→Control Panel.

Step 2: Double-click the Network and Dial-up

Connections.

Step 3: Right Click the Local Area Connection and

select Properties.

Step 4: Select Internet Protocol (TCP/IP) and click

Properties.

1 2

Step 5: Select Obtain an IP address automatically

and DNS server addr e s s au t o m atically. Then, click OK.

Windows XP

Step 1: Click Start→Control Panel→Classic View.

Step 2: Double-click the Network Connections.

Step 3: Right Click on the Local Area Connection and

select Properties.

Step 4: Go to General icon, select Internet Protocol

(TCP/IP) and click Properties.

1 2

Step 5: Go to General icon, select Obtain an IP

address automatically and DNS server address automatically. Then, click OK.

Windows Vista

Step 1: Click Start→Control Panel.

Step 2: Double-click the Network and Sharing Center.

Step 3: Click on the Manage network connections.

Step 4: Right Click on the Local Area Connection

and select Properties.

Step 5: Go to General icon, select Internet Protocol

Version 4 (TCP/Ipv4) and click Properties.

Step 6: Go to General icon, select Obtain an IP

address automatically and DNS server address automatically. Then, click OK.

Windows 7

Step 1: Click Start→Control Panel.

Step 2: Click the View network status and tasks.

Step 4: Right click on the Local Area Connection

and select Properties.

Step 5: Select Internet Protocol Version 4

(TCP/IPv4) and click Properties.

Step 3: Click on the Change adapter settings.

Step 6: Go to General icon, select Obtain an IP

address automatically and DNS server address automatically.

Device Administration

For your convenience, an Administrative Utility has been programmed into TDM-C500 ADSL2/2+

Modem Router. This chapter will explain all the functions in this utility. All the TDM-C500 ADSL2/2+ Modem

Router based administrative tasks are performed through this web utility.

To access the TDM-C500 ADSL2/2+ Modem Router Configuration screens, follow the following steps

will enable you to log into the TDM-C500 ADSL2/2+ Modem Router:

Launch your web browser, and enter the TDM-C500 ADSL2/2+ Modem Router’s default IP

Address:

“192.168.10.1”

in the

address field then press the “Enter” key to login.

2. Enter your user name and password in the login window. The default username and password is “admin”.

3. Upon entering the address into the web browser, the system HOME page with all the device

information will appear as shown below.

This page displays the ADSL modem/router’s current status and settings. This information is read-only

except for the PPPoE/PPPoA channel for which user can connect/disconnect the channel on demand.

Refresh

Updates the status of your WAN Configurations

Connect / Disconnect

The two buttons take effect only when PVC is configured as PPPoE/PPPoA mode. Click Connect/Disconnect

button to connect/disconnect the PPP dial up link.

Setup Wizard

The Setup Wizard is a presetting wizard which meant to help you install the TDM-C500 ADSL2/2+ Modem

Router quickly and easily.

Click on “Setup Wizard” and the following screen will pop-up:

Follow the “Steps” describe below to complete your installation.

Step 1: Select your country from the Country list and the ADSL service provider from the ISP List (If there

are more than two ISP in your country) and note the “Encapsulation” type and “VPI & VCI” setting.

Note: Click “CONFIG” if you cannot find your parameters available in the pull down menu. Contact your ISP

for configuration settings.

A. For countries with the following “Encapsulation” type , you will enter into set Username and

Password window as shown below:

; PPPoA VC-Mux ; PPPoA LLC ; PPPoE VC-Mux ; PPPoE LLC

Manually enter your “User Name” and “Password” which will be provided by your Service Provider (ISP). Click “Save” after setup.

Click Commit and Reboot button to commit changes to system memory and reboot router.

B. For countries with the following “Encapsulation” , the following window will pop-up:

; 1483 Routed IP VC-Mux ; 1483 Routed IP LLC ; 1483 Bridged IP VC-Mux ; 1483 Bridged IP LLC

In this current window, you will find TWO different Conne ction Type:

 Fixed IP (Fixed IP by ISP)  DHCP (Get IP dynamically from ISP)

Note: Click “CONFIG” if you cannot find your parameters available in the pull down menu. Contact your ISP

for configuration settings.

 Fixed IP: Fixed IP Settings are for users who have a Static IP Address (WAN side) from their ISP.

Click the radio button to enable Fixed IP option . Manually enter the “Local IP Address”, “Subnet Mask”, “Remote IP Address”(Default Gateway) and “DNS” which will be provided by your ISP. Click “Save” after your setting. Click Commit and Reboot button to commit changes to system memory and reboot router.

; Local IP Address: This is the Static IP Address given by your ISP. ; Subnet Mask: This is the Subnet Mask provided by your ISP. ; Remote IP Address: This is your gateway IP address. ; DNS: This is the DNS address specified by your ISP.

 DHCP (Get IP dynamically from ISP): Click the radio button to enable DHCP (Get IP dynamically from ISP) option.

Nothing to be filled under this mode. Just click the “Save” button to confirm your setting.

Click Commit and Reboot button to commit changes to system memory and reboot router.

The following page with the device setup information will be displayed.

Note: If the final settings are different from what you’d selected in STEP 1, click Setup Wizard and redo the

setup procedures or else check your dealer immediately for technical support.

Step 2:

Launch your web browser, and browse the Internet.

+ 62 hidden pages