Page 1
AGP Pellet Stove
• Horizontal or Vertical Vent
• Freestanding Stove
• Mobile Home Approved
• Class A Chimney Retrofit
-- Please read this entire manual before
installation and use of this pellet fuelburning room heater. Failure to follow
these instructions could result in
property damage, bodily injury, or even
death.
-- Contact local building or fire officials
about restrictions and installation
inspection requirements in your area.
-- Save these instructions.
• Hearth Stove into Existing
Masonry Chimney , Masonry
Fireplace, or Z.C. Fireplace
Tested and Listed by:
ASTM E1509-4 ULC-S627
Installer: After installation give this manual to the home-
owner and explain operation of this stove.
Consumer: Retain this manual for future reference.
$10.00 Copyright 2012, T.I.
Part # 100-01270_000 4012412
Travis Industries, Inc.
www.travisproducts.com
4800 Harbour Pointe Blvd. SW
Mukilteo, WA 98275
Page 2
2 Introduction
Introduction
We welcome you as a new owner of an AGP pellet stove. In purchasing an AGP pellet stove you
have joined the growing ranks of concerned individuals whose selection of an energy system reflects
both a concern for the environment and aesthetics. The AGP pellet stove is one of the finest home
heaters the world over. This manual will explain the installation, operation, and maintenance of this
pellet-burning heater. Please familiarize yourself with this Owner's Manual before operating your
heater and save the manual for future reference. Included are helpful hints and suggestions which
will make the installation and operation of your new heater an easier and more enjoyable experience.
We offer our continual support and guidance to help you achieve the maximum benefit and enjoyment
from your heater.
Important Information
No other AGP pellet stove has the same serial number
as yours. The serial number is on the safety label on
the back of the appliance.
This serial number will be needed in case you require
service of any type.
Model: AGP PS
Serial Number:
Purchase Date:
Purchased From:
Mail your Warranty Card Today, and Save
Your Bill of Sale.
To receive full warranty coverage, you will need
to show evidence of the date you purchased
your heater. Do not mail your Bill of Sale to us.
We suggest that you attach your Bill of Sale to
this page so that you will have all the information
you need in one place should the need for
service or information occur.
© Travis Industries 4012412 100-01270_000
Page 3
Table of Contents 3
Introduction .............................................................. 2
Important Information .............................................. 2
Heating Specifications ............................................. 7
Dimensions ............................................................... 7
Electrical Specifications .......................................... 7
Fuel ............................................................................ 7
EPA Compliance ...................................................... 7
Before You Begin ..................................................... 8
Packing List .............................................................. 8
Items Required ......................................................... 8
Installation Options .................................................. 8
Planning the Installation .......................................... 9
Stove Placement ...................................................... 9
Floor Protection Requirements ............................... 9
Clearances .............................................................. 10
Straight Installations ............................................ 10
Corner Installations ............................................. 10
Venting the Pellet Stove ........................................ 11
Maximum Venting Distance ................................ 11
Pellet Vent Type .................................................. 12
Installing the Pellet Vent ..................................... 12
Pellet Vent Termination ....................................... 12
Mobile Home Requirements .................................. 13
Outside Air (Used for Combustion Use Part
#99200136) .............................................................. 13
Alcove Installation Requirements ......................... 14
Restrictor Adjustment ........................................... 14
Installation Examples ............................................ 15
Installation Example: Direct "Through-the-wall"
Installation ........................................................... 15
Installation Example: Interior Vertical Installation 16
Installation Example: Class “A” Chimney Retrofit 17
Installation Example: Masonry Fireplace Hearth
Stove ................................................................... 18
Installation Example: Zero-Clearance (Metal)
Fireplace Hearth Stove ....................................... 19
Installation Example: Freestanding Masonry
Chimney .............................................................. 20
Safety Notice .......................................................... 21
Location of Controls .............................................. 21
Loading Pellets ....................................................... 22
Starting the Heater for the First Time ................... 22
Curing the Paint .................................................. 22
Manual Mode .......................................................... 23
To Start ................................................................... 23
To Shut Down ......................................................... 23
To Adjust the Heat .................................................. 23
To Adjust Heat Output ............................................ 24
Auto-Fan ................................................................. 24
TSTAT (Thermostat) Mode .................................... 25
To Start the Stove in TSTAT Mode ......................... 25
To Adjust the Temperature ..................................... 25
To Shut Down ......................................................... 25
Changing the TSTAT Program ............................ 26
Thermostat Program 1 ............................................ 26
Thermostat Program 2 ............................................ 26
Thermostat Program 3 ............................................ 26
Start-Up Sequence (Igniter) ................................... 27
Power Outages ....................................................... 27
Stove Maintenance ................................................. 28
Maintenance Schedule ....................................... 28
Removing Flyash ................................................ 28
Disposal of Ashes ............................................... 28
Stove Maintenance Tools ................................... 29
Stove Tool Storage ................................................. 29
Opening the Door ................................................ 29
Weekly Maintenance (or Every 5 Bags of Pellets) -
Inspect the Burn .................................................. 30
Weekly Maintenance (or Every 5 Bags of Pellets) -
Clean the Fire Platform ....................................... 30
Weekly Maintenance (or Every 5 Bags of Pellets) -
Clean the Heat Exchange Tubes ........................ 32
Monthly Maintenance (or Every 20 Bags of Pellets)
- Clean Vertical Exhaust Ducts ........................... 33
Monthly Maintenance (or Every 20 Bags of Pellets)
- Clean the Glass ................................................ 33
Monthly Maintenance (or Every 20 Bags of Pellets)
– Empty the Ashpan ............................................ 34
Yearly Maintenance (or Every Ton of Pellets) -
Clean the Area Underneath the Fire Platform ..... 35
Yearly Maintenance (or Every Ton of Pellets) -
Clean the Firebox Liners ..................................... 36
Yearly Maintenance (or Every Ton of Pellets) –
Empty the Ashpan ............................................... 38
Yearly Maintenance (or Every Ton of Pellets) -
Clean the Lower Exhaust Duct ............................ 39
Yearly Maintenance (or Every Ton of Pellets) -
Clean the Convection Blower ............................... 41
Yearly Maintenance (or Every Ton of Pellets) -
Clean the Negative Pressure Tube ..................... 42
Yearly Maintenance (or Every Ton of Pellets) -
Clean the Vent .................................................... 42
Yearly Maintenance (or Every Ton of Pellets) -
Adjust the Latch .................................................. 43
Yearly Maintenance (or Every Ton of Pellets) Check for Air Leaks Around the Door, Glass, and
Ashpan ................................................................ 43
Troubleshooting Table .......................................... 44
Diagnostic Codes ................................................ 44
Wiring Diagram ....................................................... 45
Wireless Thermostat Installation (Optional) ........ 46
© Travis Industries 4012412 100-01270_000
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4
Safety Precautions
HOT WHILE IN OPERATION.
KEEP CHILDREN, CLOTHING,
AND FURNITURE AWAY.
CONTACT MAY CAUSE SKIN
BURNS.
Educate all children of the danger of
a high-temperature heater. Young
children should be supervised when
they are in the same room as the
heater.
Do not operate the heater if you
smell smoke coming from the
heater. Turn the MODE switch to
"OFF", monitor your heater, and call
your dealer.
Do not unplug the heater if you
suspect a malfunction. Turn the
MODE SWITCH to "OFF" and
periodically inspect the heater.
Ok
Gas
ASHES
Contact your local building officials
to obtain a permit and information
on any installation restrictions or
inspection requirements in your
area. Notify your insurance
company of this appliance as well.
Never use gasoline, gasoline-type
lantern fuel, kerosene, charcoal
lighter fluid, or similar liquids to start
or “freshen up” a fire in this heater.
Keep all such liquids well away from
the heater while it is in use.
Do not store solid fuel or place such
fuel within heater installation
clearances or within the space
required for charging and ash
removal.
Ashes should be placed in a metal
container with a tight-fitting lid. The
closed container of ashes should be
placed on a noncombustible floor or
on the ground, well away from all
combustible materials, pending final
disposal. If the ashes are disposed of
by burial in soil or otherwise locally
dispersed, they should be retained in
the closed container until all cinders
have been thoroughly cooled.
Never try to repair or replace any
part of the heater unless
instructions are given in this
manual. All other work should be
done by a trained technician.
This unit must be properly installed
to prevent the possibility of a house
fire. The instructions must be strictly
adhered to. Do not use makeshift
methods or compromise in the
installation.
The viewing door and ashpan must
be closed and latched during
operation.
This heater is designed and approved
for pelletized wood fuel only.
© Travis Industries 4012412 100-01270_000
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Safety Precautions
5
Allow the appliance to cool
completely before carrying out any
maintenance or cleaning.
Do not operate the heater if the
flame becomes dark& sooty of if the
fire platform overfills with pellets.
Turn the MODE SWITCH to OFF
and periodically inspect the heater
(see "Operating Your Heater
Manual Mode").
The heater will not operate during a
power outage.
Maintain the door and glass seal
and keep them in good condition.
Do not operate this heater with
broken or missing glass.
Do not slam the door or strike the
glass.
Notify your dealer to replace the
glass if glass on this appliance is
broken or damaged.
Do not place clothing or other
flammable items on or near this
appliance.
This heater must be connected to a
standard115 V., 60 Hz grounded
electrical outlet. Do not use an
adapter plug or sever the grounding
plug. Do not route the electrical cord
underneath, in front of, or over the
heater.
Keep foreign objects out of the
hopper.
Your heater requires periodic
maintenance and cleaning (see
"Stove Maintenance"). Failure to
maintain your heater may lead to
accumulation of soot, creosote, and
ash, and smoke spillage or fire in
your home.
The exhaust system must be
completely airtight and properly
installed. The pellet vent joints must
be sealed with RTV 500 F. (260 C.)
silicone sealant.
When installed in a mobile home,
the heater must be bolted to the
floor, have outside air, and NOT BE
INSTALLED IN THE BEDROOM
(per H.U.D. requirements). Check
with local building officials.
© Travis Industries 4012412 100-01270_000
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6
Safety Precautions
This
Manual
Do not throw this manual away.
This manual has important
operating and maintenance
instructions that you will need at a
later time. Always follow the
instructions in this manual.
The exhaust system should be
checked at least twice a year for
any build-up of soot or creosote.
Disconnect the power before
performing any maintenance.
Travis Industries, Inc. grants no
warranty, implied or stated, for
the installation or maintenance of
your appliance, and assumes no
responsibility of any
consequential damage(s).
DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST VENTING SYSTEM OF THIS UNIT.
DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE SERVING ANOTHER APPLIANCE.
INSTALL VENT AT CLEARANCES SPECIFIED BY THE VENT MANUFACTURER.
Soot and Flyash: Formation and Need for Removal – The products of combustion will contain
small particle of flyash. The flyash will collect in the exhaust venting system and restrict the
flow of the flue gases. Incomplete combustion, such as occurs during startup, shutdown, or
incorrect operation of the room heater will lead to some soot formation which will collect in
the exhaust venting system. The exhaust venting system should be inspected at least once
every year to determine if cleaning is necessary.
NEVER USE SUBSTITUTE MATERIALS FOR ANY PURPOSE ON THIS APPLIANCE.
Establish a routine for fuel, wood burner and firing technique. Check for creosote build -up
daily until you know how often to clean the appliance for safe operation. Be aware that the
hotter the fire, the less creosote is deposited, and weekly cleaning may be necessary in mild
weather even though monthly cleaning may be enough in the coldest months. Contact your
municipal or provincial fire authority for information on how to handle a chimney fire. Have a
clearly understood plan in place for how to handle a chimney fire.
Do not burn this stove if unburned pellets are in the ashpan. These should be removed as they
may ignite.
© Travis Industries 4012412 100-01270_000
Page 7
Installation (For Qualified Installers Only) 7
Heating Specifications
Approximate Maximum Heating Capacity (in square feet)* ............................................ 800 to 2,000 Sq. Feet
BTUs .............................................................................................................................. 11,480 to 41,000 **
Burn Rate (Pounds per Hour)*** .................................................................................... 1.4 to 5
Maximum Burn Time on Low Burn*** ............................................................................. 57 Hours
Hopper Capacity ............................................................................................................ 80 Pounds
Turn-Down Ratio ............................................................................................................ 72%
* Heating capacity will vary depending on the home's floor plan, degree of insulation, and the outside temperature. It is
also affected by the fuel size, quality, and moisture level.
** Based on 8,200 BTUs per pound.
*** Small pellet size will decrease the stated burn rates and burn times. Differences of plus or minus 20% depending on
fuel quality may occur.
Dimensions
3” (77mm) Dia. Exhaust
(centered on appliance)
16.5”
(420mm)
3.5” (89mm)
1.75” (45mm) Dia. Air Intake
42.25”
(1074mm)
25.25”
(642mm)
33”
(839mm)
17.5”
(445mm)
24.25” (616mm)
Electrical Specifications
Electrical Rating ...................................................................................................... 115 Volts, 3 Amps, 60 Hz
Watts during Start-Up Sequence ............................................................................ 350 (approximately)
Watts during Operation ........................................................................................... 250 (approximately)
Fuel
This heater is designed and approved for pelletized wood fuel only (all grades).
EPA Compliance
This heater has been tested exempt from EPA Phase II Requirements.
1.75” (77mm)
Dia. Air Intake
3” (77mm)
Dia. Exhaust
7.25” (185mm)
5.75” (147mm)
© Travis Industries 4012412 100-01270_000
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8 Installation (For Qualified Installers Only)
Before You Begin
READ THIS ENTIRE MANUAL BEFORE YOU INSTALL AND USE THIS HEATER. FAILURE TO
FOLLOW THE INSTRUCTIONS MAY RESULT IN PROPERTY DAMAGE, BODILY INJURY, OR EVEN
DEATH.
Check with local building officials for any permits required for installation of this pellet heater an d
notify your insurance company before proceeding with installation.
Packing List
Cleaning tool
Bottle Brush
Brush
Fuses
Items Required
Avalon AGP Pellet Stove Door (SKU 96100793)
OR
Lopi AGP Pellet Stove Door (SKU 96100774)
Installation Options
Residential or Mobile Home (see the section "Mobile Home Requirements")
Alcove Compatible (see the section "Alcove Installation")
Horizontal or Vertical Vent
Outside Air Compatible
Vent with L-Vent, L-Vent Fireplace Liner, or Type “A” Chimney (with adapter)
© Travis Industries 4012412 100-01270_000
Page 9
Installation (For Qualified Installers Only) 9
Planning the Installation
HINT: Have an authorized Travis Industries dealer install this heater. If you install the
heater yourself, have your dealer review your installation plans.
HINT: Sketch out a detailed plan of the installation including dimensions. Then verify the
dimensions with the requirements listed in this manual.
HINT: When determining the location of the stove, locate the wall studs (for horizontal
penetrations) and ceiling trusses (for vertical penetrations). You may wish to adjust
the stove position slightly to ensure the vent does not intersect with a framing
member.
HINT: Place the heater outside and load 10 pounds (4.5 Kg) of pellets inside the hopper.
Plug the heater in and let it run on HIGH until the pellets run out. This will cure the
paint and burn off any oil on the steel, eliminating any smell inside the home.
Stove Placement
Stove must be placed so that no combustibles are within, or can swing within (e.g. drapes,
doors), 36" (915mm) of the front of the heater.
If the stove is placed in a location where the ceiling height is less than 7' (2.134 M), it must follow
the requirements in the section "Alcove Installation Requirements".
HINT: REDUCING CLEARANCES - Clearances may be reduced by methods specified in
NFPA 211, listed wall shields, pipe shields, or other means approved by local
building or fire officials.
Heater and floor protection must be installed on a level, secure floor.
Floor Protection Requirements
The heater must be installed on a non-combustible floor protector extending the full width and
depth of the heater and extending 6" (153mm) in front (minimum .018" thick - 26 gauge).
Must extend under and 2" (51mm) to each side and rear of a "Tee" (if used).
© Travis Industries 4012412 100-01270_000
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10 Installation (For Qualified Installers Only)
Clearances
Straight Installations
Through the Wall Installations Interior Vertical Vents
Vent
Clearance*
3” Minimum
“Tee”
2”
Minimum**
6” Minimum
Corner Installations
Through the Wall Vent s
3” Minimum
6” Minimum
6” Minimum
45° Elbow
3” Minimum
Floor Protection
45°
6” Minimum
6” Minimum
Interior Vertical Vent s
3” Minimum
“Tee”
6” Minimum
2”
Minimum*
Clearance*
3”
Minimum
Vent
* Install the vent at the clearance specified by the vent manufacturer.
NOTE: If an interior vertical vent is used, the stove to backwall dimension is determined by the
vent being used. This dimension will vary depending on the brand of pellet vent used. To
determine the distance from the backwall to the stove, connect the "Tee" and add the vent
clearance.
** The floor protection must extend 2” (51mm) beyond the pipe – all vent clearances must be met.
© Travis Industries 4012412 100-01270_000
Page 11
Installation (For Qualified Installers Only) 11
Venting the Pellet Stove
INSTALL VENT AT CLEARANCES SPECIFIED BY THE VENT MANUFACTURER.
DO NOT CONNECT THE PELLET VENT TO A VENT SERVING ANY OTHER APPLIANCE OR
STOVE.
DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST VENTING SYSTEM OF THIS UNIT.
USE AN APPROVED WALL THIMBLE WHEN PASSING THE VENT THROUGH WALLS AND
A CEILING SUPPORT/FIRE STOP SPACER WHEN PASSING THE VENT THROUGH
CEILINGS (MAKE SURE TO MAINTAIN CLEARANCE TO ANY COMBUSTIBLES).
No more than one tee and 180° of elbows (one tee with two 90° elbows, one tee with one 90° and
two 45° elbows, etc.).
Maximum Venting Distance
Vent must have a support bracket
every 5' (1.524 M) of pellet vent
when on exterior of structure.
NOTE: Travis Industries
recommends a minimum vertical
vent of 5’ to ensure adequate draft
during a power outage.
The vent height a nd run
must not exceed the
distance s hown in the
shaded region shown to the
right.
40 Feet
(max.)
35 Feet
30 Feet
25 Feet
20 Feet
V enting into this shade d
area may require restrictor
adjustments. See the
section “R es trictor
Adjustment” for details.
NO T E : To achieve optimum
performance, we
recommend ke eping the
vent as short as possible
(horizonta l run es pecially).
0 Feet
5 Feet
15 Feet
10 Feet
5 Feet
0 Feet
10 Feet
(max.)
© Travis Industries 4012412 100-01270_000
Page 12
12 Installation (For Qualified Installers Only)
Pellet Vent Type
Must be 3" (76mm) diameter Type "L" (except for masonry fireplace installations) - or - connect
the vent to a factory built type "A" chimney. All vent joints (including adapters, elbows, etc.) must
be sealed with 500° F. RTV silicone.
Installing the Pellet Vent
Seal each vent section (including
adapters, elbows, etc...) by
500° F. RTV
Horizontal sections must have a 1/4" (6.4mm) rise every 12" (305mm) of travel.
Pellet vent connections must be sealed airtight with 500° F. RTV silicone and screwed together
with at least 3 sheet metal screws (unless the vent manufacturer’s requirements specify
otherwise).
Pellet Vent Termination
Vent must terminate on the exterior of the dwelling. Horizontal terminations must protrude a
minimum of 12" (305mm) from the wall. Vertical terminations must protrude a minimum 24"
(610mm) from the roof surface. In addition, all clearances listed below must be met.
Must have an approved cap (to prevent water from entering) or a 45° downturn with rodent
screen.
If the termination is located on a windy side of the house, an approved house shield is
recommended to prevent soot from building up on the side of the house.
Must not be located where it will become plugged by snow or other material.
injecting a liberal amount of 500°
Silicone
F. RTV silicone into the gap
between sections.
Install the vent at the clearance specified by the
vent manufacturer.
H
X
B
C
NOTE: Measure clearances to the nearest edge of the exhaust hood.
H
A
F
E
G
A
F
D
A Minimum 4' (1220mm) clearance below or beside any door or window that opens.
(This clearance may be reduced to18” if using outside air (see page 13) – we recommen d
the door or window be kept closed during operation.
Minimum 1’ (458mm) clearance below or beside any window that does not open.
B Minimum 1' (458mm) clearance above any door or window that opens
C Minimum 2' (610mm) clearance from any adjacent building
D Minimum 7' (2.134 M) clearance above any grade when adjacent to publi c walkways
NOTE: Vent may not terminate in covered walkway or breezeway.
E Minimum 2' (610mm) clearance above any grass, plants, or other combustible materials
F Minimum 3' (915mm) clearance from any forced air intake of any other appliance
G Minimum 2' (610mm) clearance below eaves or overhangs
H Minimum 1' (458mm) clearance horizontally from combustible wall
X Must be a minimum of 2' (610mm) above the roof
© Travis Industries 4012412 100-01270_000
Page 13
Installation (For Qualified Installers Only) 13
Mobile Home Requirements
Outside air is required (used for combustion) - see the directions below.
The heater must be bolted to the floor (Some states do not require this; check with your local building
department).
The heater must be grounded to the steel chassis of the mobile home (Some states do not require this;
check with your local building department).
DO NOT INSTALL IN SLEEPING ROOM.
CAUTION:
Outside Air (Used for Combustion Use Part #99200136)
Must not be drawn from an enclosed space (garage, unventilated crawl space).
HINT: Travis Industries strongly recommends outside air for all residential installations,
especially for those that are energy efficient, air-tight homes.
Must not be over 15' (4.5M) long
Must be made with 1-¾” (45mm) diameter or larger metal or aluminum duct with a metal screen
attached to the end to keep out rodents (P.V.C. or other combustible materials may not be used).
We recommend the Travis Industries Outside Air Kit (part # 99200136).
Must not terminate above or within 1' (305mm) of the chimney termination.
Must have a rain cap or down-turned elbow to prevent water from entering.
Must be located so that it will not become plugged by snow or other material.
THE STRUCTURAL INTEGRITY OF THE MANUFACTURED HOME FLOOR, WALL, AND
CEILING/ROOF MUST BE MAINTAINED.
© Travis Industries 4012412 100-01270_000
Page 14
14 Installation (For Qualified Installers Only)
Alcove Installation Requirements
When the pellet stove is placed in a location where the ceiling hei ght is less than 7' (2.134 M) tall, it is
considered an alcove install ation. Be cause of th e redu ced height, t he re quirem ents l isted b elow m ust be
met.
Minimum height is 60"
Minimum width is 36-9/16"
Maximum depth is 48"
Restrictor Adjustment
For installations with a tall flue, the restrictor may be needed to adjust airflow to the fire platform. This
keeps the fire platform and glass as clean as possible.
For low heat output settings the restrictor may need to be closed or near closed to limit the amount of
air. This prevents the stove from burning the pellet fuel faster than it is fed.
For medium heat output settings the restrictor may need to be opened to a medium position.
For high heat output settings the restrictor will need to be opened to a high position. This prevents the
fire platform from over-filling with pellets and becoming clogged with ash clumps.
Keeping your fire platform clean is the most important step to maintaining a safe and efficient stove.
Check and clean your fire platform daily until you find the correct restrictor settings and appropriate fire
platform cleaning interval.
Not Enough Air
If clinkers (ashes that solidify into a clump)
develop or the flame appears lazy and slow
to blow the ash out of the fire platform,
push the restrictor in until the flame
becomes active and the fire platform holes
remain clean.
NOTE: If the restrictor is fully in, yet the fire
platform does not remain clean, the stove
needs to be cleaned and checked for air
leaks (see “Maintenance” section of this
manual).
Too Much Air
If the flames are too active (small, flickering
flames), move the restrictor rod out until
the flame slows down.
NOTE: It is acceptable to have “glowing
embers” jump out of the fire platform.
Another symptom of too much air is the
heater “blowing the fire out” – a condition in
which the pellets burn faster than they are
fed (this is most common on low heat
settings).
Minimum clearance of 6" on each side and 3" on back
Minimum clearance of 3” for horizontal venting
Minimum clearance of 2” from pipe for vertical venting
More Air
Less Air
© Travis Industries 4012412 100-01270_000
Page 15
Installation (For Qualified Installers Only) 15
Installation Examples
Installation Example: Direct "Through-the-wall" Installation
Horizontal Rain Cap
Wall Thimble
(note clearance
between vent and
combustibles)
12” Minimum
3” Minimum
3” Minimum
6” Minimum
Type "L" Vent
6” Minimum
House Shield (used to protect
exterior wall from soot
discoloration) is HIGHLY
RECOMMENDED
Floor Protection
500° F . RTV
Sili co ne
Seal each vent
section (including
adapters, elbows,
etc...) by injecting a
liberal amount of
500° F. RTV
silicone into the gap
between sections,
unless otherwise
specified by the
manufacturer.
12”
Minimum
Floor Protection
NOTE: Travis Industries recommends a minimum vertical vent of 5’ to ensure adequate draft during a
power outage.
Install the vent at the clearance specified by the vent manufacturer.
© Travis Industries 4012412 100-01270_000
Page 16
16 Installation (For Qualified Installers Only)
Installation Example: Interior Vertical Installation
Vent
Clearance*
Vertical Cap
Floor Protection
6” Minimum
“Tee”
6” Minimum
2”
Minimum
Storm Collar
Roof Flashing
Vent must
maintain
clearance to
combustibles.
Each manufacturer’s
“T” section varies in
height. Make sure to
measure the “T” prior
to installation to verify
it fits.
Vent
Vent
Clearance*
Clearance*
2” Min.
2” Min.
24” Minimum
Ceiling Support / Fire Stop Spacer
“L” Vent
Insulation
must maintain
clearance.
500° F. RTV
Silicone
Seal each vent
section (including
adapters, elbows,
etc...) by injecting a
liberal amount of
500° F. RTV
silicone into the gap
between sections.
7-1/4”
* Install vent at clearance specified by the vent manufacturer.
© Travis Industries 4012412 100-01270_000
Outside air may be drawn from
a ventilated crawl space.
Floor Protection
Page 17
Installation (For Qualified Installers Only) 17
Installation Example: Class “A” Chimney Retrofit
Vent
Clearance*
“Tee”
6” Minimum
2”
Minimum
Floor Protection
Storm Collar
Roof Flashing
6” Minimum
“L” Vent
Class A Chimney
Class A Chimney must
maintain clearances outlined
in the chimney’s installation
instructions (usually 2”).
Class A Chimney Ceiling Support
“L” Vent to Class A Chimney Adapter
500° F. RTV
Sili co ne
Seal each vent
section (including
adapters, elbows,
etc...) by injecting a
liberal amount of
500° F. RTV
silicone into the gap
between sections,
unless otherwise
specified by the
manufacturer.
Clearance*
* Install vent at clearance specified by the vent manufacturer.
© Travis Industries 4012412 100-01270_000
Vent
2” Min.
Outside air may be drawn from
a ventilated crawl space.
Floor Protection
Page 18
18 Installation (For Qualified Installers Only)
Installation Example: Masonry Fireplace Hearth Stove
Vertical Cap
Storm Collar
Lintel
“L” Vent
Cover Plate (non-combustible)
Silicone
Seal the cover
plate with silicone.
“L” Vent Flex
Section
Seal each vent
section (including
adapters, elbows,
500° F. RTV
Sili con e
Allow room for the
hopper lid to open
etc...) by injecting a
liberal amount of
500° F. RTV
silicone into the gap
between sections,
unless otherwise
specified by the
manufacturer.
Outside air
may be
drawn from
the ash
cleanout.
NOTE: you may need a short horizontal section here to
clear the lintel and allow the hopper lid to open.
6” Min.
© Travis Industries 4012412 100-01270_000
Page 19
Installation (For Qualified Installers Only) 19
Installation Example: Zero-Clearance (Metal) Fireplace Hearth Stove
Vertical Cap
Storm Collar
“L” Vent
“L” Vent Flex
Section
Cover Plate (non-combustible)
Silicone
Seal the cover
plate with silicone.
Seal each vent
section (including
adapters, elbows,
etc...) by injecting a
500° F. RT V
Silic one
Allow room for the
hopper lid to open
liberal amount of
500° F. RTV
silicone into the gap
between sections,
unless otherwise
specified by the
manufacturer.
© Travis Industries 4012412 100-01270_000
6” Min.
NOTE: you may need a short horizontal section here to
clear the lintel and allow the hopper lid to open.
Page 20
20 Installation (For Qualified Installers Only)
Installation Example: Freestanding Masonry Chimney
“L” Vent Flex
Section
Vertical Cap
Storm Collar
“L” Vent
Cover Plate (non-combustible)
Seal the cover
Sil icone
plate with silicone.
“L” Vent
Sections
500° F. RTV
Sili co ne
Seal each vent
section (including
adapters, elbows,
etc...) by injecting a
liberal amount of
500° F. RTV
silicone into the gap
between sections,
unless otherwise
specified by the
manufacturer.
Clean-Out Access
Vent
Clearance*
* Install vent at clearance specified by the vent manufacturer.
6” Min.
© Travis Industries 4012412 100-01270_000
Page 21
Operation 21
Safety Notice
READ THIS ENTIRE MANUAL (ESPECIALLY THE "SAFETY PRECAUTIONS" ON PAGES 4 AND
5) BEFORE USING THIS STOVE. FAILURE TO FOLLOW THE INSTRUCTIONS MAY RESULT IN
PROPERTY DAMAGE, BODILY INJURY, OR EVEN DEATH.
DO NOT UNPLUG THE STOVE TO TURN IT OFF. THIS STOVE RELIES UPON ELECTRICITY
TO PUSH THE FLUE GASES OUT THE PELLET VENT – UNPLUGGING IT MAY LEAD TO
SMOKE ENTERING YOUR ROOM.
FAILURE TO MAINTAIN YOUR HEATER WILL LEAD TO A RESTRICTED COMBUSTION AIR
SYSTEM, LEADING TO POOR PERFORMANCE AND IN SOME CASES, SMOKE SPILLAGE
INTO THE ROOM. SEE THE "MAINTENANCE" SECTION FOR DETAILS.
DO NOT USE CHEMICALS OR FLAMMABLE FLUIDS TO START THIS HEATER.
Location of Controls
The control panel is located at the top back of the stove as shown below. Open the control panel door
to access the controls.
IMPORTANT: Do not let the control panel door bang open, it may scratch if it hits the stove top
surface.
START
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LOW HIGH
HEAT
LOW
FAN
AUTO FAN
HIGH
WARNING
STOP
© Travis Industries 4012412 100-01270_000
TSTAT
GLASS AND SURFACES OF UNIT
CAN GET HOT ENOUGH
TO CAUSE SEVERE BURNS.
KEEP CHILDREN AND PETS AWAY.
Page 22
22 Operation
Loading Pellets
Lift the hopper lid to its vertical position. Pour pellets into the hopper until full.
NOTE: The hopper holds 80 pounds (22kg) of pellets.
NOTE: The control panel door should be closed when opening the hopper lid, to prevent the two
parts from making contact.
HINT: We recommend pressing the “STOP” button, then press the “START” button after
reloading the stove.
NOTE: The stove will not run if the lid is open.
Starting the Heater for the First Time
Start the Heater - Let it Burn for 1 Hour - THEN OPEN THE DOOR.
The stove paint is cured through heat. To prevent it from bonding to the door gasket, you must burn
the heater for approximately 1 hour, then open and close the door to break any bonding.
Curing the Paint
This stove uses a heat-activated paint that will
emit some fumes while starting the first fire.
Open doors and windows to the room to vent
these fumes. You may also notice oil burning
off of the interior of the stove. This ruststopping agent will soon dissipate. Allow 48
hours for the paint to cure.
Allow 48 hours
2 to 4 hours
© Travis Industries 4012412 100-01270_000
Page 23
Operation 23
Manual Mode
Manual mode requires the user to turn the heater on and off manually and select the heat output
setting.
o Start
Press the START button on
the control panel. The stove
will enter the start-up
sequence for approximately
22 minutes.
START
STOP
LOW HIGH
HEAT
TSTAT
LOW
AUTO FAN
FAN
GLASS AND SURFACES OF UNIT
CAN GET HOT ENOUGH
TO CAUSE SEVERE BURNS.
KEEP CHILDREN AND PETS AWAY.
HIGH
WARNING
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o Shut Down
Press the STOP button on
the control panel. The stove
will begin the shut-down
process, which takes
approximately 45 minutes.
o Adjust the Heat
Turn the HEAT knob on the
control panel to the left
(lower heat) or right (higher
heat). The HEAT knob
adjusts the rate of pellets
feeding into the stove.
START
STOP
LOW HIGH
HEAT
TSTAT
START
LOW HIGH
HEAT
STOP
TSTAT
LOW
AUTO FAN
LOW
AUTO FAN
FAN
GLASS AND SURFACES OF UNIT
TO CAUSE SEVERE BURNS.
KEEP CHILDREN AND PETS AWAY.
HIGH
FAN
WARNING
GLASS AND SURFACES OF UNIT
CAN GET HOT ENOUGH
TO CAUSE SEVERE BURNS.
KEEP CHILDREN AND PETS AWAY.
HIGH
WARNING
CAN GET HOT ENOUGH
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© Travis Industries 4012412 100-01270_000
Page 24
24 Operation
o Adjust Heat Output
Turn the FAN knob on the
control panel to the left
(lower fan) or right (higher
fan). The FAN knob adjusts
the speed of the stove’s
blower to move more heat
out into the room.
uto-Fan
Turn the FAN knob to the
AUTO-FAN setting on the
control panel to automatically
adjust the fan speed based
on the feed rate into the
hopper. This allows for more
efficient operation.
START
STOP
START
LOW HIGH
HEAT
TSTAT
LOW HIGH
HEAT
LOW
AUTO FAN
LOW
AUTO FAN
FAN
GLASS AND SURFACES OF UNIT
CAN GET HOT ENOUGH
TO CAUSE SEVERE BURNS.
KEEP CHILDREN AND PETS AWAY.
FAN
HIGH
WARNING
HIGH
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www.travisproducts.com
© Travis Industries 4012412 100-01270_000
STOP
TSTAT
WARNING
GLASS AND SURFACES OF UNIT
CAN GET HOT ENOUGH
TO CAUSE SEVERE BURNS.
KEEP CHILDREN AND PETS AWAY.
Page 25
Operation 25
TSTAT (Thermostat) Mode
Using the optional thermostat, TSTAT mode allows you to use a thermostat to control room
temperature. Once the startup cycle has completed, the stove automatically turns on when the
temperature drops below the thermostat setting. Once the stove reaches operating temperature, the
stove then maintains that temperature.
Wireless thermostats are an available option from Travis Industries. See your dealer for details.
o Start the Stove in TSTAT
Mode
Press the TSTAT button on
START
LOW HIGH
the control panel. If there is a
call for heat from the
thermostat, the stove will
STOP
enter the start-up sequence
for approximately 22
minutes.
o Adjust the Temperature
Turn the HEAT knob on the control panel to the left (lower heat) or right
(higher heat) and select the desired room temperature. The stove will
turn on automatically (and enters the start-up sequence) when the
temperature drops below the thermostat setting. Once the stove
reaches operating temperature, the stove will maintain that temperature.
Tip:
If you find that the stove turns on and off repeatedly, you may wish to
turn the heat output to a lower setting, which will provide a more
consistent heat output over time, and eliminate the need for the
thermostat to repeatedly turn the stove off.
HEAT
TSTAT
www.travisproducts.com
LOW
AUTO FAN
HIGH
FAN
WARNING
GLASS AND SURFACES OF UNIT
CAN GET HOT ENOUGH
TO CAUSE SEVERE BURNS.
KEEP CHILDREN AND PETS AWAY.
For details, see the section
“Adjusting the Temperature”
on the following page.
o Shut Down
Press the STOP button on
the control panel. The stove
will begin the shut-down
process, which takes about
approximately 45 minutes.
© Travis Industries 4012412 100-01270_000
START
STOP
LOW HIGH
HEAT
TSTAT
LOW
AUTO FAN
FAN
GLASS AND SURFACES OF UNIT
CAN GET HOT ENOUGH
TO CAUSE SEVERE BURNS.
KEEP CHILDREN AND PETS AWAY.
HIGH
WARNING
www.travisproducts.com
Page 26
26 Operation
Changing the TSTAT Program
To adjust temperature press the “STOP” and “TSTAT” button simultaneously while the unit is cold.
The blue Auto-Fan LED light indicates which program you are in – it flashes once for Program 1,
twice for Program 2, and three times for Program 3. The process is described below.
Thermostat Program 1
In Thermostat Mode Program 1 when the thermostat stops calling for heat (the thermostat is open)
the following occurs:
The burn rate decreases to Level 6 (medium) for 15 minutes. If there is no call for h eat during that
time…
The burn rate decreases to Level 3 (medium-low) for 15 minutes. If there is no call for heat during
that time…
The burn rate decreases to Level 1 (low) for 15 minutes. If there is no call for heat during that
time…
The unit turns off.
If there is a call for heat by the thermostat (thermostat is closed) at any point during the cooldown period the burn rate resumes corresponding with the setting on the control panel.
NOTE: This program is not recommended if you normally burn the stove at a lower setting.
Thermostat Program 2
In Thermostat Mode Program 2 when the thermostat stops calling for heat (the thermostat is open)
the following happens:
The burn rate decreases to Level 1 (low) for 15 minutes. If there is no call for heat during that
time…
The unit turns off.
If there is a call for heat by the thermostat (the thermostat is closed) at any point during this cooldown period then the burn rate resumes corresponding with the setting on the control panel.
Thermostat Program 3
In Thermostat Mode Program 3 when the thermostat stops calling for heat (the thermostat is open)
the following happens:
The burn rate decreases to Level 1 (low) and rem ains at this level until th ere is a call for hea t by the
thermostat (the thermostat is cl osed), then re sumes corresp onding wi th the setting on the cont rol
panel.
© Travis Industries 4012412 100-01270_000
Page 27
Operation 27
Start-Up Sequence (Igniter)
The stove enters a start-up sequence whenever there is a call for heat and the unit isn’t in Run mode.
This is ensures proper operation through all possible settings and operational states (hot or cold, pellets
burning or not burning, etc.), and overrides all user settings (except the OFF position). During this period
the START light will flash. The stove will not enter start-up if you are loading pellets into the hopper.
During the start-up sequence, the pellets will load into the fire platform, the flame will ignite, and the
room air blower will come on when the heater comes up to the selected temperature.
NOTE: If the heater doesn’t light 2 times in a row, both the START and STOP lights will turn on. The
combustion blower will run for about an hour before shutting off. Check to make sure there are pellets
in the hopper. We recommend cleaning the burn pot and making sure all air ports are clear of debris.
Reset the unit by unplugging it and then plugging it back in.
Power Outages
If a power outage occurs when the unit is hot and in Manual Mode, it will enter the start-up sequence;
otherwise, it will enter a cool-down phase to clear away smoke. If a power outage occurs at any time
while in TSTAT Mode, the unit will enter the start-up sequence only if there is a call for heat from the
thermostat.
Because this stove relies upon a blower to
evacuate the smoke, some smoke may
enter the home during a power outage. To
keep to a minimum, leave the door closed.
NOTE: Travis Industries recommends a minimum vertical vent of 5’ to ensure adequate draft during a
power outage.
© Travis Industries 4012412 100-01270_000
Page 28
28 Maintenance
Stove Maintenance
The following section details extensive maintenance procedures. We strongly sugges t the se items be
carried out by a trained service technician, possibly by a service agreement set up with your dealer.
NOTE: Pellet quality can vary by state and the maintenance schedule may need to be revised to
maintain the heater’s effectiveness.
DISCONNECT THE POWER CORD AND MAKE SURE THE HEATER HAS FULLY COOLED
(APPROXIMATELY 45 MINUTES) PRIOR TO CONDUCTING SERVICE.
Maintenance Schedule
Weekly Maintenance (or every 5 bags of fuel):
Inspect Burn
Clean the fire platform
Clean the heat exchange tubes
Monthly Maintenance (or every 20 bags of fuel):
Empty the ashpan
Clean vertical exhaust ducts
Clean the glass
Yearly Maintenance (or every ton of fuel):
Clean firebox liners
Clean lower exhaust duct
Clean convection blower
Clean negative pressure tube
Clean the vent
Clean under fire platform
Adjust door hinge and latch
Check for air leaks
Removing Flyash
This heater was designed to allow for easy flyash removal with the included tools. However, to ease
maintenance, several pellet stove owners have purchased vacuums specifically made to remove flyash.
Furthermore, some of these vacuums are heat-resistant to allow for flyash removal while it is still warm.
DO NOT USE A STANDARD VACUUM ON THIS APPLIANCE (except to clean the pellet dust out of the
hopper). Standard vacuums may spread the fine particles inside the flyash into the home and are not
heat-resistant (hot flyash may cause the internal portion of vacuums to ignite).
NOTE: Ask your authorized Travis dealer for a recommended ash vacuum.
Disposal of Ashes
Ashes should be placed in a metal container with a tight-fitting lid. The closed containe r of ashes should be
placed on a noncombustible floor or on th e ground, well away from all combust ible materi als, pendi ng final
disposal. If the ashes are disposed of by buri al in soil o r otherwi se locally di spersed, they should be retai ned in
the closed container until all cinders have been thoroughly cooled.
© Travis Industries 4012412 100-01270_000
Page 29
Maintenance 29
Stove Maintenance Tools
Included with the stove are three tools for maintenance: a bottle brush, brush and the cleaning tool.
Stove Tool Storage
The stove tools may be stored on the hooks on the back of the stove. To use the hooks for the first time,
bend the hooks with a screwdriver or needle-nose pliers, then hang the tools on the hooks as shown below.
Opening the Door
MAKE SURE THE HEATER HAS FULLY COOLED (APPROXIMATELY 45 MINUTES) BEFORE
OPENING THE DOOR AND CONDUCTING SERVICE.
Turn the handle clockwise and pull to open the door, as shown below.
© Travis Industries 4012412 100-01270_000
Page 30
30 Maintenance
Weekly Maintenance (or Every 5 Bags of Pellets) - Inspect the Burn
Once a week you should inspect the flame quality inside your appliance. When burning on high, the
flames should be bright orange. If the flames seem to be coming only from the sides, or are
orange/black, turn the heater off and check for clinkers (ashes that solidify into a clump). The most likely
causes of clinkers are:
Restrictor needs adjustment (see “Restrictor Adjustment” in the Installation section of this manual)
NOTE: The optimum restrictor position will vary over time as soot builds up inside the exhaust
system. See "Restrictor Adjustment" for details.
Poor pellet quality
The door or glass has an air leak
The exhaust system requires cleaning
Weekly Maintenance (or Every 5 Bags of Pellets) - Clean the Fire Platform
Once a week you should clean and inspect the fire platform. The following steps outline this process.
1. Open the door.
2. Lift and remove the fire cover as shown below.
NOTE: The 2 notches on both sides of the fire cover fit over the pins inside the firebox.
© Travis Industries 4012412 100-01270_000
Page 31
Maintenance 31
3. Use the cleaning tool to scrape away hardened clinkers or buildup on the fire platform. Use the narrow
tip to clear any plugged holes. The fire platform must be free from buildup for the pellets to burn
completely.
4. Brush away flyash around the fire platform using the brush included with the stove. The flyash will fall
into the ashpan below.
Brush here
© Travis Industries 4012412 100-01270_000
Page 32
32 Maintenance
Weekly Maintenance (or Every 5 Bags of Pellets) - Clean the Heat Exchange Tubes
The heat exchange tubes may accumulate ash when the appliance is in use. To clean, follow the
directions below.
1. With the door closed, pull the stove grill up and forward as shown below.
NOTE: Use both hands on the grill. Using one hand in the middle of the grill may cause it to warp.
2. Hook the cleaning tool onto the heat exchange scraper rod as shown below.
3. Move the scraper rod back and forth a few times to clean the heat exchange tubes.
© Travis Industries 4012412 100-01270_000
Page 33
Maintenance 33
Monthly Maintenance (or Every 20 Bags of Pellets) - Clean Vertical Exhaust Ducts
1. Remove the fire cover (see the section “Cleaning the Fire Platform” on page 30).
2. Remove the left and right vertical exhaust duct covers (see the photos below).
3. Use the included bottle brush to remove accumulated flyash from the vertical exhaust channels (both
sides). You may need to bend the bottle brush to allow it to access this area. Sweep the flyash out of
the exhaust channels and into the ashpan.
4. If you have a suitable ash vacuum, remove accumulated flyash from the horizontal exhaust channels
along the perimeter of the firebox and leading to the exhaust blower.
Monthly Maintenance (or Every 20 Bags of Pellets) - Clean the Glass
Open the doors and clean the glass with a non-abrasive glass cleaner and rag.
© Travis Industries 4012412 100-01270_000
Page 34
34 Maintenance
Monthly Maintenance (or Every 20 Bags of Pellets) – Empty the Ashpan
MAKE SURE THE HEATER HAS FULLY COOLED (APPROXIMATELY 45 MINUTES) BEFORE
CONDUCTING SERVICE.
THE ASHPAN MUST BE IN PLACE WHILE THE HEATER IS IN USE.
The ashpan will accumulate ash as you use the appliance. See the steps below to empty the ashpan.
1. Before removing the ashpan, slide the fire platform trapdoor forward – then back. This allows
ash below the fire platform to drop into the ashpan.
2. Rotate the ashpan handle clockwise and pull it down to access the ashpan.
3. Slide the ashpan forward. Use the built-in rod to lift the ashpan out of the firebox.
NOTE: Do not use the ashpan handle to pull the ashpan out; instead use the lip on the front of the
ashpan.
4. Remove the ashpan from the appliance and properly dispose of the ashes (see “Disposal of Ashes”
on page 28 for details).
© Travis Industries 4012412 100-01270_000
Page 35
Maintenance 35
Yearly Maintenance (or Every Ton of Pellets) - Clean the Area Underneath the Fire
Platform
1. Slide the fire platform bracket to the left.
2. Lift the fire platform out of the firebox.
3. Pull the ashpan handle out to allow ash to fall into the ashpan.
4. Brush away ash into the ashpan or use a vacuum.
© Travis Industries 4012412 100-01270_000
Page 36
36 Maintenance
Yearly Maintenance (or Every Ton of Pellets) - Clean the Firebox Liners
Graphical representation of firebox liners
To clean debris from behind the firebox, do the following:
1. Open the door.
2. Remove the top liner panel. It is held in place with 3 small tabs at the bottom and one large tab on the
top and sides. Press up on it to lift it up, and then lift it out of the firebox as shown below.
3. Remove the side liner panel (both sides). They are held in place with screws just inside the stove
door near the top. Pull the side panels out as shown below, lifting them over the attachment screw.
NOTE: You may need to loosen the screw (5/16” nutdriver).
© Travis Industries 4012412 100-01270_000
Page 37
Maintenance 37
4. Remove the rear liner panel. It is held in place by fitting around the fire platform. Pull it out of the
firebox as shown below.
5. Remove the snap disk clean-out cover.
6. Clean the snap disk using a brush or vacuum cleaner.
7. Clean the firebox and liners with a brush or vacuum.
© Travis Industries 4012412 100-01270_000
Page 38
38 Maintenance
Yearly Maintenance (or Every Ton of Pellets) – Empty the Ashpan
MAKE SURE THE HEATER HAS FULLY COOLED (APPROXIMATELY 45 MINUTES) BEFORE
CONDUCTING SERVICE.
THE ASHPAN MUST BE IN PLACE WHILE THE HEATER IS IN USE.
The ashpan will accumulate ash as you use the appliance. See the steps below to empty the ashpan.
1. Before removing the ashpan, slide the fire platform trapdoor forward – then back. This allows
ash below the fire platform to drop into the ashpan.
2. Rotate the ashpan handle clockwise and pull it down to access the ashpan.
3. Slide the ashpan forward. Use the built-in rod to lift the ashpan out of the firebox.
NOTE: Do not use the ashpan handle to pull the ashpan out; instead use the lip on the front of the
ashpan.
4. Remove the ashpan from the appliance and properly dispose of the ashes (see “Disposal of Ashes”
on page 28 for details).
© Travis Industries 4012412 100-01270_000
Page 39
Maintenance 39
Yearly Maintenance (or Every Ton of Pellets) - Clean the Lower Exhaust Duct
1. With the ashpan removed (see page 38), remove the ashpan guide as shown below. Clean the area
under the ashpan guide.
2. Remove the exhaust duct cover as shown below. Press up on it and lift it out.
3. Remove the exhaust channel cover plate and gasket (11/32” nutdriver).
© Travis Industries 4012412 100-01270_000
Page 40
40 Maintenance
4. Clean the exhaust channel with the bottle brush or vacuum.
5. Clean the combustion blower with the bottle brush or vacuum.
NOTE: Take care to prevent damaging the combustion blower impellers.
© Travis Industries 4012412 100-01270_000
Page 41
Maintenance 41
Yearly Maintenance (or Every Ton of Pellets) - Clean the Convection Blower
1. Remove the knob on the left side of the stove holding the side door in place, then remove the door.
2. Remove the top and bottom screws securing the convection blower cover and remove the cover
as shown below (5/16” nutdriver).
3. Remove the 2 nuts securing the blower using a 7/16” nutdriver. Lift out and remove the
convection blower from the stove as shown below.
4. Remove all dust and debris from the convection blower.
NOTE: Take care to prevent damaging the combustion blower impellers.
© Travis Industries 4012412 100-01270_000
Page 42
42 Maintenance
Yearly Maintenance (or Every Ton of Pellets) - Clean the Negative Pressure Tube
1. Disconnect the end of the tube from the combustion blower.
2. Clean the nozzle using a pipe cleaner.
Yearly Maintenance (or Every Ton of Pellets) - Clean the Vent
Make sure the cap is free of debris
(especially if it has a screen that could
become blocked).
Check the vent sections for creosote
accumulation (indicating a poorly burning
stove). Accumulation over 1/4” must be
removed.
Flyash will deposit along
sections that are horizontal.
On vertically vented systems, the dirtiest portion
is often the point where the vent turns upwards
(i.e. the "Tee"). Fortunately, the "Tee" has a builtin clean-out cover. Place a container under the
“Tee”, disconnect the cover and remove all flyash.
While open, use a flashlight to look up the vent to
check for build-up.
WHENEVER ANY PORTION OF THE PELLET VENT IS DISCONNECTED, THE JOINTS MUST
BE SEALED WITH RTV 500° F. SILICONE SEALANT, UNLESS OTHERWISE SPECIFIED BY
THE VENT MANUFACTURER.
© Travis Industries 4012412 100-01270_000
Page 43
Maintenance 43
Yearly Maintenance (or Every Ton of Pellets) - Adjust the Latch
The door latch should pull the door against the face of the stove (but not so tight as to not allow full
handle rotation). If the latch requires adjustment, follow the directions below.
Door Frame (with gasket)
Cam
Nut
9/16" Wrench
Door Cam Adjustment:
To tighten the door cam, remove the door handle and discard one of the washers
betwen the door frame and cam. To loosen the door cam, add a washer between
the door frame and cam.
Washers
Door Handle
Yearly Maintenance (or Every Ton of Pellets) - Check for Air Leaks Around the Door,
Glass, and Ashpan
Air leaks into the firebox will decrease the stove's performance greatly, leading to
excessive sooting, inefficient burning, and perhaps a malfunction.
Inspect the door gasket to make sure it is fully attached. Use stove gasket cement to re-attach if
necessary. If the door gasket is worn or flattened, replace.
If the glass is cracked, replace. The glass is held in place with clips.
Open the ashpan access door and inspect the gasket around the door. Re-attach or replace the
gasket if necessary. Re-attach, or replace the gasket if necessary.
NOTE: Ask your authorized Travis dealer to demonstrate how to check a door seal.
© Travis Industries 4012412 100-01270_000
Page 44
44 Maintenance
Troubleshooting Table
Lights on the control panel will flash when a fault has occurred. Follow the steps below to diagnose the
problem before calling customer service.
Diagnostic Codes
Diagnostic Code:
Red “STOP” light flashes. A failed combustion blower, pressure switch, or
push auger can cause this error.
The red “STOP” and green
“START” light are on
simultaneously
Blue “AUTO FAN” light is
flashing
NOTE: Always check to make sure pellets are in the hopper.
NOTE: Always check the fire platform for build-up and clean away any debris that may have accumulated.
Two consecutive startup attempts have failed.
One of the safety disks has tripped and the unit
has entered a safety shutdown mode.
Possible Cause:
Don't Call for Service
Until You:
Press the START button again to
try to ignite the stove.
Check the pellet level in the
hopper and verify there are
pellets. Clean the burn pot.
Hold the “STOP” button for 3
seconds Make sure the stove is
clean and free of ash and debris,
and that the room air blower
functions and is clean.
© Travis Industries 4012412 100-01270_000
Page 45
Maintenance 45
Wiring Diagram
6 - Pin
Connector
White
Black
Uncovered
Pins
Red Wire
White Wire
Black Wire
Encoder Molex
Red
Convection
White
Blower
AGP PELLET WIRING DIAGRAM
Control Board
7
5
4
Brown
Black
Red
6
Black
1
3
2
8
Black
System Disc
1
3
5
7
Brown
Ceramic
120° NO
Brown
2
4
6
8
3
1
4
2
Orange
Orange
Optional Remote
or Thermostat
3 2 4
1
Gray
Gray
White
WhiteWhite
Push
Auger Motor
Metering
Auger Motor
Igniter
Black
Flow Switch
Red
Black
White
Hopper
Snap Disc
200° NC
Safety
Snap Disc
200° NC
Hopper Lid
Switch
Black
Appliance
Ground
Exhaust
Blower
Green
Power Cord
Ground
Black
White
Hot (fuse)
Common
1004
© Travis Industries 4012412 100-01270_000
Page 46
46 Optional Equipment
Wireless Thermostat Installation (Optional)
DO NOT CONNECT 120 VAC OR 24V TO THE THERMOSTAT CIRCUIT OF THIS HEATER
(DO NOT USE A HOUSEHOLD THERMOSTAT USED FOR A WALL-BOARD OR OTHER
ELECTRICAL HEATER). USE A LOW VOLTAGE COMPATIBLE THERMOSTAT.
Install the thermostat as follows:
Left Side of Stove
1. Remove the thumb screw holding the cover in place. Remove the cover.
2. Remove the two screws securing the access panel (5/16” nutdriver).
3. Open the access panel.
© Travis Industries 4012412 100-01270_000
Page 47
Optional Equipment 47
4. Route the wires labeled “TSTAT” under the auger motor to the right side of the stove.
5. Replace and secure the left access side panel and cover.
Right Side of Stove
6. Remove the knob from the air shutter rod.
7. Remove the thumb screw holding the cover in place. Remove the cover.
NOTE: Take care not to damage or remove the black and white nylon spacers.
8. Remove the two screws securing the access panel (5/16” nutdriver).
© Travis Industries 4012412 100-01270_000
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48 Optional Equipment
9. Open the access panel.
10. Remove the cover plate and remote holder from the side of the unit (discard the cover plate) (1/4”
nutdriver). Retain the screws.
11. Attach the thermostat receiver to the remote holder with the four thread-cutting screws included with
the remote.
12. Install the receiver as shown below (use the screws removed in step 10).
© Travis Industries 4012412 100-01270_000
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Optional Equipment 49
13. Connect the “TSTAT” wires from the main wire harness to the wires on the thermostat receiver.
14. Replace and secure the right side access panel and side cover.
15. Program the receiver to the remote according to the instructions in the receiver box.
© Travis Industries 4012412 100-01270_000
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50 Safety Label
WARNING - DO NOT REMOVE OR COVER THIS LABEL
SERIAL NO:
MODEL: AGP PS
Report No. 100517995-001
Control No. 4000515
Conforms to ASTM E1509-04, Room Heater Pellet Burning Type (UM) 84 HUD; Certified to ULC S627
Electrical Rating: 115 V, 60 Hz, 3 Amp: Start 3 Amps, Run 2.2 Amps with blower on High
Maximum Input Rating: 5.0 lbs/hr
This pellet fired appliance has been tested and listed for use in manufactured (mobile) homes in accordance with OAR 814-23-900 through 814-23-909.
WARNING - FOR MANUFACTURED HOMES: Must utilize outside combustion air inlet (part #99200136) or equivalent. Structural integrity of the manufactured home floor, ceiling and
walls must be maintained.
Install only in accordance with the manufacturer’s installation and operating instructions. Contact local building or fire officials about restrictions and installation inspection in your
area. Use only 3 in. / 77 mm diameter listed type “L” or “PL” venting system. See manufacturer’s installation instructions and local codes for precautions required for passing
chimney through a combustible wall or ceiling. Do not connect this appliance to a chimney flue serving another appliance. Inspect and clean exhaust venting system frequently in
accordance with manufacturer’s instructions.
May be installed in a sleeping room with use of outside combustion air inlet (Part #99200136) or equivalent.
For use with 1/4 in. / 6 mm to 5/16 in. / 7 mm diameter pelletized wood fuels only.
Replace glass only with 5 mm ceramic glass available from your dealer.
DANGER: Risk of electrical shock. Disconnect power supply before servicing. Route power cord away from unit. Do not route power cord beneath heater.
Operate only with viewing door and ash removal tray tightly closed. Do not obstruct combustion air openings. The space beneath heater must not be obstructed. Keep all
furnishings away from heater.
Minimum Clearance to Combustible Materials (Measured to Stove Top)
Interior Vertical
Flue Installation
Side wall
Rear wall
Corner
Flue Vent
Maximum alcove depth 48 in. / 1220 mm, minimum ceiling height 60 in. / 1524 mm, minimum alcove width 36-9/16 in. / 929 mm.
Combustible floor must be protected by a non-combustible material underneath appliance, extending to the front (E) 6 in. / 150 mm and to the sides (F) 0 in. / 0 mm.
EXCEPTIONS: Non-combustible floor protection must extend beneath a vent tee when installed.
** This dimension will vary depending on brand of listed type “L” vent. See manual for details.
U.S. ENVIRONMENTAL PROTECTION AGENCY: This model is exempt from EPA certification under 40 CFR 60.531 by definition [Wood Heater (A) “Air-to-fuel Ratio”].
A
6 in. / 153 mm
B
C
D
2012 2013 2014 Jan. Feb. Mar. Apr. May June July Aug. Sep. Oct. Nov. Dec.
**
3 in. / 77 mm
2 in. / 51 mm **
Horizontal Through
the Wall Installation
6 in. / 153 mm
3 in. / 77 mm
3 in. / 77 mm
2 in. / 51 mm **
Listed Pelletized Solid Fuel Burning Appliance
Also for use in mobile homes
Certified for US and Canada
REAR WALL
A A
SIDEWALL
F F
FLOOR PROTECTOR
DATE OF MANUFACTURE
D
B
E
SIDEWALL
C
CORNER
CORNER
C
Manufactured by:
4800 Harbour Pointe Blvd. SW
Mukilteo, WA 98275
www.travisproducts.com
1000
© Travis Industries 4012412 100-01270_000
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Limited 7 Year Warranty 51
To register your TRAVI S I ND USTRI E S , IN C. 7 Year Warranty, complete the en clo sed w a rranty card and mail it with in ten (10) days of the
appliance purchase date to: TRAVIS INDUSTRIES, INC., 4800 Harbour Pointe Blvd. SW, Mukilteo, WA 98275. TRAVIS INDUSTRIES, INC.
warrants this appliance (appliance is defined as the equipment manufactured by Travis Industries, Inc.) to be defect-free in material and
workmanship to the original purchaser from the date of purchase as follows:
Check with your dealer in advance for any costs to you when arranging a warranty call.
Mileage or service charges are not covered by this warranty. This charge can vary from store to store.
Years 1 & 2 - COVERAGE: PARTS & LABOR
Firebox Assembly:
Fire platform, Fire platform Holder, Ash Cleanout
Doors, Ashbox or Ash Dump, Heat Exchanger
Tubes, Exhaust Manifold, Exhaust Box
Door Assembly:
Door Frame, Latch Assembly, Glass Retainers
Auger Assembly: Auger Flight, Auger
Tube, Auger Bushings
Exclusions: Paint, Gasketing
Years 3 Through 5 - COVERAGE: PARTS & LABOR
Firebox Assembly:
Holder, Ash Cleanout Doors, Ashbox or Ash Dump, Cast
Fireback, Heat Exchanger Tubes, Exhaust Manifold,
Exhaust Box
Exclusions: Paint, Gasketing, Ceramic Glass, Igniter System, Electrical System, Cast Iron Parts, Accessories, Re-Installation Allowance
Years 6 & 7 - COVERAGE: PARTS ONLY
Firebox Assembly:
or Ash Dump, Heat Exchanger Tubes, Exhaust Manifold, Exhaust Box
Exclusions: Paint, Gasketing, Ceramic Glass, Igniter System, Electrical System, Auger Assembly, Re-Installation Allowance,
One-Way Freight Allowance, Labor
CONDITIONS & EXCLUSIONS
1. This new appliance must be installed by a qualified installer. It must be installed, operated, and maintained at all times in accordance with the instructions
in the Owner’s Manual. Any alteration, willful abuse, accident, neglect, or misuse of the product shall nullify this warranty.
2. This warranty is nontransferable, and is made to the ORIGINAL purchaser, provided that the purchase was made through an authorized Travis dealer.
3. Discoloration and some minor expansion, contraction, or movement of certain parts and resulting noise, is normal and not a defect and, therefo re, not
covered under warranty.
4. The warranty, as outlined within this document, does not apply to the chimney components or other Non-Travis accessories used in conjunction with the
installation of this product. If in doubt as to the extent of this warranty, contact your authorized Travis retailer before installation.
5. Travis Industries will not be responsible for inadequate performance caused by environmental conditions such as nearby trees, buildings, roof tops, wind,
hills or mountains or negative pressure or other influences from mechanical systems such as furnaces, fans, clothes dryers, etc.
6. This Warranty is void if:
a. The unit has been operated in atmospheres contaminated by chlorine, fluorine or other damaging chemicals.
b. The unit is subject to submersion in water or prolonged periods of dampness or condensation.
c. Any damage to the unit, combustion chamber, heat exchanger or other components due to water, or weather damage which is the result of, but not
limited to, improper chimney/venting installation.
7. Exclusions to this 7 Year Warranty include: injury, loss of use, damage, failure to function due to accident, negligence, misuse, improper installation, alteration or
adjustment of the manufacturer's settings of components, lack of proper and regular maintenance, damage incurred while the appliance is in transit, alteration, or act
of God.
8. This 7 Year warranty excludes damage caused by normal wear and tear, such as paint discoloration or chipping, worn or torn gasketing, chipped or cracked
firebrick, etc. Also excluded is damage to the unit caused by abuse, improper installation, modification of the unit, or the use of fuel other than that for which
the unit is configured.
9. Damage to gold or nickel surfaces caused by fingerprints, scratches, melted items, or other external sources left on the gold or nickel from the use of
cleaners other than de natured alcohol is not covered in this warranty.
10. TRAVIS INDUSTRIES, INC. is free of liability for any damages caused by the appliance, as well as inconvenience expenses and materials. Incidental or
consequential damages are not covered by this warranty. In some states, the exclusion of incidental or consequential damage may not apply.
11. This warranty does not cover any loss or damage incurred by the use or removal of any component or apparatus to or from the Travis appliance without
the express written permission of TRAVIS INDUSTRIES, INC. and bearing a TRAVIS INDUSTRIES, INC. label of approval.
12. Any statement or representation of Travis products and their performance contained in Travis advertising, packaging literatur e, or pri nte d m ate ria l is not
part of this 7 year warranty.
13. This warranty is automatically voided if the appliance’s serial number has been removed or altered in any way. If the appliance is used for comme rcial
purposes, it is excluded from this warranty.
14. No dealer, distributor, or similar person has the authority to represent or warrant Travis products beyond the terms contained within this warranty. TRAVIS
INDUSTRIES, INC. assumes no liability for such warranties or representations.
15. Travis Industries will not cover the cost of the removal or re-installation of hearths, facing, mantels, venting or other components.
16. If for any reason any section of this warranty is declared invalid, the balance of the warranty remains in effect and all oth er clauses shall remain in effect.
17. This 7 year warranty is the only warranty supplied by Travis Industries, Inc., the manufacturer of the appliance. All other warranties, whether express or
implied, are hereby expressly disclaimed and purchaser’s recourse is expressly limited to the warranties set forth herein.
Fire platform, Fire platform
Fire platform, Fire platform Holder, Ash Cleanout Doors, Ashbox
Ceramic Glass
Glass (breakage from thermal shock)
Igniter System
Igniter, Igniter Leads
Electrical System
Exhaust Blower, Circuit Board, Snap Disks, Wiring Harness,
Vacuum Switch
Door Assembly: Door Frame, Latch Assembly, Glass
Retainers
Auger Assembly
Auger Motor, Convection Blower,
Auger Flight, Auger Tube, Auger Bushings
Door Assembly:
Re-Installation Allowance
In cases where heater must be removed from home for repairs, a
partial cost of re-installation is covered (pre-authorization require d)
One-Way Freight Allowance
allowance on pre-authorized repair done at factory is covered.
One-Way Freight Allowance
way freight allowance on pre-authorized repair
done at factory is covered.
Door Frame, Latch Assembly, Glass Retainers
One-way freight
One-
© Travis Industries 4012412 100-01270_000
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52 Limited 7 Year Warranty
IF WARRANTY SERVICE IS NEEDED:
1. If you discover a problem that you believe is covered by this warranty, you MUST REPORT it to your Travis dealer WITHIN 30 DA YS, giving
them proof of purchase, the purchase date, and the model name and serial number.
2. Travis Industries has the option of either repairing or replacing the defective component.
3. If your dealer is unable to repair your appliance’s defect, he may process a warranty claim through TRAVIS INDUSTRIES, INC., including the
name of the dealership where you purchased the appliance, a copy of your receipt showing the date of the appliance’s purchase, and the serial
number on your appliance. At that time, you may be asked to ship your appliance, freight charges prepaid, to TRAVIS INDUSTRIES, INC.
TRAVIS INDUSTRIES, INC., at its option, will repair or replace, free of charge, your appliance if it is found to be defective in material or
workmanship within the time frame stated within this 7 year warranty. TRAVIS INDUSTRIES, INC. will return your appliance, freight charges
(years 1 to 5) prepaid by TRAVIS INDUSTRIES, INC., to your regional distributor, or dealership.
4. Check with your dealer in advance for any costs to you when arranging a warranty call. Mileage or service charges are not covered by
this warranty. This charge can vary from store to store.
© Travis Industries 4012412 100-01270_000
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Limited 7 Year Warranty 53
© Travis Industries 4012412 100-01270_000
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54 Index
Adjust the Latch ............................................... 43
Alcove Installation Requirements ..................... 14
Before You Begin ............................................... 8
Changing the TSTAT Program......................... 26
Check for Air Leaks Around the Door, Glass,
and Ashdump ............................................... 43
Checking the Ashpan ................................. 34, 38
Clean the Area Underneath the Fire Platform .. 35
Clean the Convection Blower ............................ 41
Clean the Fire platform ..................................... 30
Clean the Firebox Liners .................................. 36
Clean the Glass ................................................ 33
Clean the Heat Exchange Tubes ..................... 32
Clean the Lower Exhaust Duct ........................ 39
Clean the Vent ................................................. 42
Clearances ....................................................... 10
Corner Installations .......................................... 10
Curing the Paint ............................................... 22
Dimensions ........................................................ 7
Disposing Ashes .............................................. 28
Electrical Specifications ..................................... 7
EPA Compliance ................................................ 7
Floor Protection Requirements .......................... 9
Fuel .................................................................... 7
Heating Specifications ........................................ 7
Important Information ......................................... 2
Inspect the Burn ............................................... 30
Installation Example: Class “A” Chimney Retrofit
...................................................................... 17
Installation Example: Direct "Through-the-wall"
Installation .................................................... 15
Installation Example: Freestanding Masonry
Chimney ....................................................... 20
Installation Example: Interior Vertical Installation
...................................................................... 16
Installation Example: Masonry Fireplace Hearth
Stove ............................................................ 18
Installation Example: Zero-Clearance (Metal)
Fireplace Hearth Stove ................................ 19
Installation Options ............................................ 8
Installing the Pellet Vent .................................. 12
Introduction ........................................................ 2
Loading Pellets ................................................ 22
Location of Controls ......................................... 21
Manual Mode ................................................... 23
Maximum Venting Distance ............................. 11
Mobile Home Requirements ............................ 13
Opening the Door ............................................. 29
Outside Air ........................................................ 13
Packing List ........................................................ 8
Pellet Vent Termination ................................... 12
Pellet Vent Type ............................................... 12
Planning the Installation ..................................... 9
Power Outages ................................................ 27
Restrictor Adjustment ...................................... 14
Safety Notice .................................................... 21
Starting the Heater for the First Time .............. 22
Start-Up Sequence .......................................... 27
Stove Maintenance .......................................... 28
Stove Maintenance Tools ................................ 29
Stove Placement ................................................ 9
Stove Tool Storage .......................................... 29
Straight Installations ........................................ 10
Troubleshooting Table ..................................... 44
Tstat Mode ....................................................... 25
Venting the Pellet Stove .................................. 11
Wireless Thermostat Installation ...................... 46
Yearly Maintenance - Clean the Negative
Pressure Tube .............................................. 42
© Travis Industries 4012412 100-01270_000
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