WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result
causing property damage, personal injury or loss of life.
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
Burner
• Immediately call gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire department.
- Installation and service must be performed by a qualified installer, service agency or the gas supplier.
This appliance may be installed in
an aftermarket permanently
located, manufactured home (USA
only) or mobile home, where not
prohibited by local codes.
This appliance is only for use
with the type(s) of gas indicated
on the rating plate. A conversion
kit is supplied with the appliance.
Installation Manual
Installer: After installation give this manual to
the home-owner and explain operation
of this heater.
This manual details the installation requirements
for the 864 HO GS fireplace. For operating and
maintenance instructions, refer to the 864 HO GS
Owner's Manual (part # 100-01253).
Listing Details
This appliance was listed by Intertek Test Labs to
ANSI Z21.88. The listing label is attached to the
appliance near the gas control valve. A copy is
shown to the right.
Massachusetts Approval
This manual has been submitted to the
Massachusetts Board of State Examiners of
Plumbers and Gas Fitters
• Failure to follow all of the requirements may result in property damage, bodily injury, or even death.
• This unit must be installed by a qualified installer to prevent the possibility of an explosion.
• This appliance must be installed in accordance with all local codes, if any; if not, in U.S.A. follow
ANSI Z223.1 and NFPA 54(88), in Canada follow CSA B149.1.
•A manufactured home (USA only) or mobile home OEM installation must conform with the
Manufactured Home Construction and Safety Standard, Title 24 CFR, Part 3280, or, when such a
standard is not applicable, the Standard for Manufactured Home Installations, ANSI/NCSBCS
A225.1, or Standard for Gas Equipped Recreational Vehicles and Mobile Housing, CSA Z240.4. This
appliance may be installed in Manufactured Housing only after the home is site located.
•All exhaust gases must be vented outside the structure of the living-area. Combustion air is drawn
from outside the living-area structure. The venting must not be connected to a chimney flue serving a
separate solid-fuel burning appliance.
• Notify your insurance company before hooking up this fireplace.
• The room heater should be inspected before use and at least annually by a qualified service person.
More frequent cleaning may be required due to excessive lint from carpeting, bedding material, etc.
•The instructions in this manual must be strictly adhered to. Do not use makeshift methods or
compromise in the installation. Improper installation will void the warranty and safety listing.
•This heater is approved for use with natural gas (NG) or propane (LP). Burning the incorrect fuel will
void the warranty and safety listing and may cause an extreme safety hazard. Direct questions about
the type of fuel used to your dealer.
•Contact your local building officials to obtain a permit and information on any installation restrictions
or inspection requirements in your area.
•If the flame becomes sooty, dark orange in color, or extremely tall, do not operate the heater. Call
your dealer and arrange for proper servicing.
•It is imperative that control compartments, screens, or circulating air passageways of the heater be
kept clean and free of obstructions. These areas provide the air necessary for safe operation.
•Do not operate the heater if it is not operating properly in any fashion or if you are uncertain. Call
your dealer for a full explanation of your heater and what to expect.
• Do not store or use gasoline or other flammable liquids in the vicinity of this heater.
• Do not operate if any portion of the heater was submerged in water or if any corrosion occurs.
Immediately call a qualified service technician to inspect the appliance and to replace any part of the
control system and any gas control which has been under water.
•Do not place clothing or other flammable items on or near the heater. Because this heater can be
controlled by a thermostat there is a possibility of the heater turning on and igniting any items placed
on or near it.
•Light the heater using the built-in igniter. Do not use matches or any other external device to light
your heater.
•Never remove, replace, modify or substitute any part of the heater unless instructions are given in this
manual. All other work must be done by a trained technician. Don't modify or replace orifices.
• The viewing glass should be opened only for conducting service.
• Any safety screen or guard removed for servicing must be replaced prior to operating the heater.
• Allow the heater to cool before carrying out any maintenance or cleaning.
• Operate the heater according to the instructions included in this manual.
• If the main burners do not start correctly turn the gas off and call your dealer for service.
• This unit is not for use with solid fuel.
• Do not place anything inside the firebox (except approved Travis Industries components).
• Warning: Do not operate appliance with the glass front removed, cracked or broken. Replacement
of the glass should be done by a licensed or qualified service person.
•Do not throw this manual away. This manual has important operating and maintenance instructions
that you will need at a later time. Always follow the instructions in this manual.
•Young children should be carefully supervised when they are in the same room as the appliance.
Toddlers, young children and others may be susceptible to accidental contact burns. A physical
barrier is recommended if there are at risk individuals in the house. To restrict access to a fireplace
or stove, install an adjustable safety gate to keep toddlers, young children and other at risk individuals
out of the room and away from hot surfaces.
•Children and adults should be alerted to the hazards of high surface temperature and should stay
away to avoid burns or clothing ignition. Do not touch the hot surfaces of the heater. Educate all
children of the danger of a high-temperature heater.
•Due to the high temperature, the heater should be located out of traffic and away from furniture and
draperies.
•Instruct everyone in the house how to shut gas off to the appliance and at the gas main shutoff valve.
The gas main shutoff valve is usually next to the gas meter or propane tank and requires a wrench to
shut off.
•Travis Industries, Inc. grants no warranty, implied or stated, for the installation or
maintenance of your heater, and assumes no responsibility of any consequential damage(s).
Approximate Heating Capacity (in square feet)* Up to 2,500 Up to 2,500
Maximum BTU Input Per Hour 46,700 46,700
* Heating capacity will vary with floor plan, insulation, and outside temperature.
** Efficiency rating is a product thermal efficiency rating determined under continuous operation
NOTE: The following requirements reference various Massachusetts and national codes not contained in this document.
Requirements for the Commonwealth of Massachusetts
For all side wall horizontally vented gas fueled equipment installed in every dwelling, building or structure used in whole or in
part for residential purposes, including those owned or operated by the Commonwealth and where the side wall exhaust vent
termination is less than seven (7) feet above finished grade in the area of the venting, including but not limited to decks and
porches, the following requirements shall be satisfied:
Installation of Carbon Monoxide Detectors
At the time of installation of the side wall horizontal vented gas fueled equipment, the installing plumber or gasfitter shall
observe that a hard wired carbon monoxide detector with an alarm and battery back-up is installed on the floor level where the
gas equipment is to be installed. In addition, the installing plumber or gasfitter shall observe that a battery operated or hard
wired carbon monoxide detector with an alarm is installed on each additional level of the dwelling, building or structure served
by the side wall horizontal vented gas fueled equipment. It shall be the responsibility of the property owner to secure the
services of qualified licensed professionals for the installation of hard wired carbon monoxide detectors.
In the event that the side wall horizontally vented gas fueled equipment is installed in a crawl space or an attic, the hard wired
carbon monoxide detector with alarm and battery back-up may be installed on the next adjacent floor level.
In the event that the requirements of this subdivision can not be met at the time of completion of installation, the owner shall
have a period of thirty (30) days to comply with the above requirements; provided, however, that during said thirty (30) day
period, a battery operated carbon monoxide detector with an alarm shall be installed.
Approved Carbon Monoxide Detectors
Each carbon monoxide detector as required in accordance with the above provisions shall comply with NFPA 720 and be
ANSI/UL 2034 listed and IAS certified.
Signage
A metal or plastic identification plate shall be permanently mounted to the exterior of the building at a minimum height of eight
(8) feet above grade directly in line with the exhaust vent terminal for the horizontally vented gas fueled heating appliance or
equipment. The sign shall read, in print size no less than one-half (1/2) inch in size, “GAS VENT DIRECTLY BELOW. KEEP
CLEAR OF ALL OBSTRUCTIONS”.
Inspection
The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve the installation
unless, upon inspection, the inspector observes carbon monoxide detectors and signage installed in accordance with the
provisions of 248 CMR 5.08(2)(a)1 through 4.
Exemptions
The following equipment is exempt from 248 CMR 5.08(2)(a)1 through 4:
• The equipment listed in Chapter 10 entitled “Equipment Not Required To Be Vented” in the most current edition of NFPA 54
as adopted by the Board; and
• Product Approved side wall horizontally vented gas fueled equipment installed in a room or structure separate from the
dwelling, building or structure used in whole or in part for residential purposes.
MANUFACTURER REQUIREMENTS
Gas Equipment Venting System Provided
When the manufacturer of Product Approved side wall horizontally vented gas equipment provides a venting system design or
venting system components with the equipment, the instructions provided by the manufacturer for installation of the equipment
and the venting system shall include:
• Detailed instructions for the installation of the venting system design or the venting system components; and
• A complete parts list for the venting system design or venting system.
Gas Equipment Venting System NOT Provided
When the manufacturer of a Product Approved side wall horizontally vented gas fueled equipment does not provide the parts
for venting the flue gases, but identifies “special venting systems”, the following requirements shall be satisfied by the
manufacturer:
• The referenced “special venting system” instructions shall be included with the appliance or equipment installation
instructions; and
• The “special venting systems” shall be Product Approved by the Board, and the instructions for that system shall include a
parts list and detailed installation instructions.
A copy of all installation instructions for all Product Approved side wall horizontally vented gas fueled equipment, all venting
instructions, all parts lists for venting instructions, and/or all venting design instructions shall remain with the appliance or
equipment at the completion of the installation.
See Gas Connection section for additional Commonwealth of Massachusetts requirements.
• Fireplace must be installed on a level surface capable of supporting the fireplace and vent
• Fireplace must be placed directly on wood or non-combustible surface (not on linoleum or carpet)
• Fireplace should be located out of traffic and away from furniture and draperies.
• Fireplace must be placed so the gaps below and above the glass frame do not become blocked.
• Fireplace may be placed in a bedroom. Please be aware of the large amount of heat this appliance
produces when determining a location.
Clearances
(a) Clearance to Side and Rear of Fireplace 0” (0mm)
(b) When installed, walls in front of the fireplace must be a minimum 5” (127mm) to the side of the
fireplace. Do not place insulation in this space.
(c) Clearance to Angled Sides of Fireplace ½” (12mm)
a
c
b
Raised Fireplaces
•The fireplace (and hearth, if desired) may be placed on a platform designed to support the fireplace
and vent.
The fireplace has nailing brackets on both sides. Secure the fireplace to the framing.
NOTE
: Make sure the fireplace is square and plumb when placed in the framing. Measured cornerto-corner the fireplace should be square (approx. 54-7/8” – 1394mm). See the illustration below.
Use shims to insure the fireplace is square.
THIS PRODUCT MUST BE INSTALLED BY A LICENSED PLUMBER OR GAS FITTER WHEN INSTALLED WITHIN THE
COMMONWEALTH OF MASSACHUSETTS.
OTHER MASSACHUSETTS CODE REQUIREMENTS:
• Flexible connector must not be longer than 36 inches.
• Shutoff valve must be a “T” handle gas cock.
• Only direct vent sealed combustion products are approved for bedrooms or bathrooms.
• Fireplace dampers must be removed or welded in the open position prior to the installation of a fireplace insert or gas log.
• A carbon monoxide (CO) detector is required in the same room as the appliance.
• The gas line must be installed in accordance with all local codes, if any; if not, follow ANSI 223.1 and
NFPA 54(88), in Canada follow CSA B149.1 and the requirements listed below.
•The fireplace and gas control valve must be disconnected from the gas supply piping during any
pressure testing of that system at test pressures in excess of 1/2 psig (3.5 kPA). For pressures
under 1/2 psig (3.5 kPA), isolate the gas supply piping by closing the manual shutoff valve.
• Leak test all gas line joints and the gas control valve prior to and after starting the fireplace.
• The fireplace has an internal shutoff valve. An additional shutoff valve is required. It must be
accessible and within 6’ of the fireplace.
Fuel
• This fireplace is designed either for natural gas or for propane (but not for both).
Gas Line Connection
•Installation must be performed by a qualified installer, service agency or the gas supplier (In Massachusetts a
licensed plumber/gasfitter).
Gas Inlet Pressure
•If the pressure is not sufficient, make sure the piping used is large enough, the supply regulator is adequately
adjusted, and the total gas load for the residence does not exceed the amount supplied.
•The supply regulator (the regulator that attaches directly to the residence inlet or to the propane tank) should
supply gas at the input pressure listed above. Contact the local gas supplier if the regulator is at an improper
pressure.
Do not connect 110-120 VAC to the gas control valve or wiring system of this fireplace. The switch
must be installed by a qualified installer.
This fireplace may be installed with an optional wall switch or thermostat. The thermostat (or on/off
switch) wire should be passed through the grommet on either side of the fireplace near the gas inlet (see
item “a” below). The thermostat (or on/off switch) wires will interrupt the burner circuit (see item “b”
below).
•If you wish to bypass the switch, connect the thermostat (on/off switch) wires directly to the green and
white wires (see “c” below).
•If you wish keep the switch (series) – re-align the wires as shown in item “d” below. NOTE: The
on/off switch must be in the “ON” position for the thermostat (or on/off switch) to operate.
Burner Circuit Wires
a
Thermostat
Wire Grommet
Green
c
Bypass
Red
COMFORT
CONTROL
Thermostat or
On/Off Switch
Red
Blue
Blue
White
Green
POWER SUPPLY
Black
Black
Red
Black
d
Red
Red
AA
BATTERY
TRAY
Series
Green
White
ON / OFF
Thermostat or
On/Off Switch
MAIN
BURNER
White
Caution
: Label all wires prior to disconnection when servicing controls. Wiring errors can cause
improper and dangerous operation.
: When using a GreenSmart™ remote, use the receiver for on/off operation.
•The gas appliance and vent system must be vented directly to the outside of the building, and never
be attached to a chimney serving a separate solid fuel or gas-burning appliance. Each direct vent
gas appliance must use it's own separate vent system.
•In addition to the requirements listed here, follow the requirements provided with the vent.
Vent Clearances
•The vent must maintain the required clearance to combustible materials to prevent a fire. Do not fill
air spaces with insulation.
Minimum Clearance to Vent 1" (25mm)
Vent Firestop
•A firestop is required whenever the vent penetrates a wall, floor, or ceiling (passes through framing
members). It may be provided by the vent manufacturer (1” clearance).
: A Wall thimble (part #58DVA-WTU) is required when venting directly to the rear (no rise).
NOTE
Altitude Considerations
•This heater has been tested at altitudes ranging from sea level to 6,000 feet (1800 M). In this testing we have
found that the heater, with its standard orifice, burns correctly with just an air shutter adjustment.
•Failure to adjust the air shutter properly may lead to improper combustion which can create a safety hazard.
Consult your dealer or installer if you suspect an improperly adjusted air shutter.
Approved Vent
•Use 8" (203mm) diameter Simpson Dura-Vent Model Direct-Vent Pro (or GS)*.
* Other vent may be approved with this fireplace. Check with the vent manufacturer for details.
•Always use the high-wind cap (58DVA-HC or 58DVA-VCH). The high-wind sconce cap is not
allowed.
• Installation instructions for Simpson Dura-Vent may be found at www.duravent.com
Vent Installation
• Slide the vent sections together and turn 1/4 turn until the sections lock in place.
• Screws are not required to secure the vent. However, three screws may be used to secure vent
sections together if desired.
•High temperature sealant is recommended at the appliance starter section connection (use high-
temperature silicone or Mill-Pac®).
•If disassembly is required, at time of re-assembly check to see if the vent creates a tight fit. If it does
not, apply high temperature sealant to the joints of the affected sections.
• Horizontal sections require a 1/4" (6mm) rise every 12" (305mm) of travel.
• Horizontal sections require non-combustible support every three feet (e.g.: plumbing strap).
•Intake and exhaust restrictors are built into the appliance to adjust the flow rate of intake air and
exhaust gases. Depending upon the vent configuration, you may be required to adjust the restrictor
positions. The charts for acceptable vent configurations detail the correct vent restrictor positions.
•The termination must fall
within the shaded area
shown in the chart. Use
the indicated restrictor
positions.
•Up to five elbows (45° or
90°) may be used.
40’ (12m) max
0 feet
5 feet (1.5m)
10 feet (3m)
15 feet (4.5m)
20’ (6m) max
40’ (12m) max
•Only one horizontal elbow
may be used.
•6-5/8" (168mm) diameter
Simpson Dura-Vent Model
Direct-Vent Pro (or GS)vent
may be used for this
configuration. Attach a 8”
diameter 45° elbow to the
fireplace, connect a reducer
to the elbow (part #
98900165), then connect 65/8” vent to the reducer.
Use the vertical high wind
cap (46DVA-VCH).
! Venting terminals shall not be recessed into a wall or siding.
A Minimum 9" (229mm) clearance from any door or window
B Minimum 12" (305mm) above any grade, veranda, porch, deck or balcony
C Minimum 1" (25mm) from outside corner walls
NOTE: Clearance in accordance with local installation codes and the requirements
of the gas supplier.
D Minimum 1" (25mm) from inside corner walls
NOTE: Clearance in accordance with local installation codes and the requirements
of the gas supplier.
E Minimum 11" (279mm) clearance below unventilated soffits or roof surfaces
NOTE: Vinyl surfaces require 24" (610mm)
NOTE: Clearance in accordance with local installation codes and the requirements of the gas supplier.
F Minimum 12" (305mm) clearance below a veranda, porch, deck or balcony
NOTE: Permitted only if veranda, porch, deck, or balcony is fully open on a minumum of two sides beneath the floor.
NOTE: Clearance in accordance with local installation codes and the requirements of the gas supplier.
G Minimum 48" (1219mm) clearance from any adjacent building
H Minimum 84" (2134mm) clearance above any grade when adjacent to public walkways or driveways
NOTE: may not be used over a walkway or driveway shared by an adjacent building
I Minimum 9" (229mm) clearance to any nonmechanical air supply inlet to the building or the combustion air inlet
to any other appliance.
J Minimum 36" (914mm) clearance above any mechanical air supply inlet if within 10’ (3M) horizontally
K Minimum 36" (914mm) from the area above the meter/regulator (vent outlet) - this extends 15’ (4.5M) above the regulator
NOTE: Clearance in accordance with local installation codes and the requirements of the gas supplier.
L Minimum 36" (914mm) from the meter/regulator (vent outlet)
NOTE: Clearance in accordance with local installation codes and the requirements of the gas supplier.
M Minimum 12” (305mm) above the roof line (for vertical terminations)
N Minimum 24” (610mm) horizontal clearance to any surface (such as an exterior wall) – for vertical terminations
Roof
Surface
11" Min.
(279mm)
Roof
Eaves
6" Min.
(152mm)
G
NOTE: Measure clearances to the nearest edge of the exhaust hood.
• The included fiber board is required and must remain attached to the fireplace (see “a” below).
• Non-combustible facing must extend 7-3/4” (197mm) above the face of the fireplace (see “c” below).
Drywall or other combustible may not be place on top of this non-combustible area.
•Drywall (or other combustible) may be placed above the non-combustible facing (see “b” below) and
to the sides and below the fireplace face. This combustible facing must be a minimum 7-3/4”
(197mm) above the face of the fireplace (see “b” below).
•Tile or other non-combustible facing may be placed along the perimeter of the fireplace face, but
must not extend over the glass/grill opening (see “d”). This area must remain open to allow for glass
frame removal and air flow.
a
b
b
c
c
d
a
b
b
(a) Fiber Board (included with fireplace) (c) Tile (or other non-combustible)
(b) Drywall (or other combustible) (d) Perimeter of Fireplace (may be covered)
FPX Faces 35-3/4” (908mm) 41” (1041mm) Arch Faces have a 45-3/4” (1162mm) Radius – May fit
over top of tile facing
Avalon Faces 34-1/8” (867mm) 36-7/8” (937mm) Optional facing will butt to edge of faceplate (tile line)
Lopi Faces 35-3/4” (908mm) 41” (1041mm) May fit over top of tile facing
Bungalow & Tree of Life Faces 34” (864mm) 36-7/8” (937mm) Optional facing will butt to edge of faceplate (tile line)
Rosario Face 38” (965mm) 42” (1067mm)
Special Instructions for Metropolitan and Victorian Lace Faces
The above faces require the outer grill deflectors to be removed. See the instructions below.
Remove the outer deflector on both sides
(use needle-nose pliers if necessary).
These tabs bend down
to allow for removal.
Re-attach the deflectors to the top louver
for future use if using a different face or
grill. Bend the tabs as shown, making
sure the deflectors are secure and flat.
Special Instructions for Wilmington Faces
The above faces require the outer grill deflectors to be removed to allow for installation of the face
mounting brackets. Once the brackets are installed, replace the deflectors. See the instructions below.
Remove the outer deflector on both sides
(use needle-nose pliers if necessary).
These tabs bend down
to allow for removal.
Re-attach the deflectors once the
mounting brackets are in place. Bend the
tabs down, making sure the deflectors are
secure and flat.
Special Instructions for Louvered Grills / Rosario Faces
The above grill/faces require the inner grill deflectors to be removed. See the instructions below.
Remove the four inner deflectors (use
needle-nose pliers if necessary).
These tabs bend down
to allow for removal.
Re-attach the deflectors to the louvers for
future use if using a different face or grill.
Bend the tabs as shown, making sure the
deflectors are secure and flat.
Thin Facing Installation (tile, marble, or other non-combustible under 1" (25mm) thick)
Upgrade faces are available for this fireplace and may influence facing installation. Consult with your
Travis Dealer if you are using an upgrade face.
Tile Line
Tile Line
Facing is installed to this
edge of the fireplace.
Do not install tile (or other material)
in front of the glass frame,
convection channel, or access panel
openings. This area must remain
open to access internal components
and for convection air.
Hearth Line
TOP VIEW
Fireplace
Framing
Nailing Bracket
Drywall
Tile
NOTE FOR FPX FACES:
FPX arched faces require the FPX Face
Upgrade Kit (sku 98500686) and a
triangular piece of facing in these upper
corners. See the instructions included
with the face for further details.
(73mm)
7-7/8" (200mm)
2-7/8"
Floor-Mounted Fireplaces or Raised Hearths:
Build the hearth 1" (25mm) maximum above the
base of the fireplace. The fireplace may be raised to
Thick Facing with Fireplace Xtrordinair (FPX) Arched Faces
The following illustration shows facing considerations for those fireplaces utilizing FPX arched faces.
The facing must be non-combustible and over 1" (25mm) in depth.
Masonry Line
The Fireplace Xtrordinair 864
Masonry Template is
recommended for masonry
installation (sku 98500688). The
template helps locate and
support the masonry as it being
installed.
Hearth Line
Before installing masonry, install
the FPX Face Upgrade Kit
(98500686). This covers the
upper corners.
•Use the table below to determine the maximum mantel depth allowed. The mantel depth (measured
from the non-combustible facing) must fall within the shaded portion of the table.
•Any material above the fireplace that protrudes more than 3/4” (19mm) from the non-combustible
facing is considered a mantel and must meet the mantel requirements.
Combustible mantel columns (legs) that protrude more than 3/4" (19mm) from the
glass frame must meet the 5" (127mm) sidewall clearance . If they protrude 3/4"
(19mm) or less, they must meet the facing clearance, 2-1/4" (57mm) from the glass
frame - to the side of the fireplace, not in front of it.
Non-combustible mantel columns do not have a minimum clearance.
Page 37
Installation(for qualified installers only)37
Steps for Finalizing the Installation
1. Remove the glass frame (see page 39).
: If using propane (LP) convert the appliance prior to installing the logs.
NOTE
2. We recommend you purge the gas line at this time (with the glass frame removed). This allows gas to be
detected once it enters the firebox, ensuring gas does not build up.
3. Make sure the two accent light bulbs are in place.
: Take care to not touch the bulb with your fingers (use a cloth or paper towel).
NOTE
4. Install the required firebacks (see page 41).
5. Place the grate inside the firebox. Slide it back so it contacts the burner (see the illustration above).
6. Install the logs (see page 39)
7. Replace the glass frame.
8. Install the four AA batteries (included in the owner’s pack) into battery holder (see the illustration below). The AA
batteries act as a power backup in case the household (AC) power goes out. Install the 9v battery (included in
the owner’s pack) into control panel light assembly (see the illustration below). The battery holder is held in place
with Velcro and may be removed for easier access.
11. Check the air shutter following the directions below.
Air Shutter Adjustment
Let the heater burn for fifteen minutes (make sure the logs and glass are in place). The flames should be
yellow with no sooting. Adjust the air shutter, if necessary, to achieve the correct looking flame.
Correct
Flames should be blue at the
base, yellow-orange on the top.
If the flames are too tall or sooty on the
ends, open the air shutter.
Not Enough Air
Too Much Air
If the flames are all blue and
short, close the air shutter.
Air Shutter Adjustment
Front Burner Air Shutter Control
(RED)
Left = Less Air
Right = More Air
Rear Burner Air Shutter Control
(GOLD)
Left = Less Air
Right = More Air
NOTE: Use pliers to adjust the air shutters (they will be hot). Typically, the
front air shutter is fully closed (left) on NG, fully open (right) on LP
12. Turn the flame adjust knob to its highest position - the flames should not contact the top of the firebox. Check the flame
on low position. The flames should burn off of each burner hole. If the heater does not work correctly, contact your Travis
dealer for a remedy.
13. Give this manual to the home owner for future reference and fully explain operation of this heater. For comprehensive
operating and maintenance instructions, refer to the Owner's Manual (part # 100-01253).
ACID WASH WARNING:
been properly neutralized (this is used primarily with brick faces). Acid wash (muriatic acid) is used to remove excess mortar.
If not properly neutralized with an ammonia solution, the plated face may develop a permanent tarnish when the acid
evaporates over time. Contact your dealer if uncertain your facing has been properly neutralized.
Before installing the faceplate, make sure any masonry that has been treated with acid wash has
Warning: The appliance must be completely cool before removing the glass frame.
Warning: Do not strike or slam the glass frame.
Warning: Do not operate appliance with the glass front removed, cracked or broken. Replacement of
the glass should be done by a licensed or qualified service person.
Based upon the face being used, either:
a
(a) swing the access door down and remove the top grill,
(b) remove the face (unscrew or lift off - see the instructions included with the face for details).
Open the six latches holding the glass frame in place (start with the bottom three) - follow the
directions shown to the right.
Top of
Firebox
Latch
Glass
Lift the glass frame up and
b
pull it forward to remove.
NOTE:
You may need to lift
the glass frame
while re-attaching.
Re-Attaching the Glass Frame:
a) Hang the glass frame on the firebox.
b) While holding in place, attach the upper latches
(follow the instructions above in reverse).
c) Lift the glass frame slightly and attach the lower latches.
NOTE: Make sure the glass frame is all the way in place - it should be flush with
the front of the fireplace when installed.
The latch can come loose from glass frame anchor. This occurs when it is turned 1/4 turn when it is
disengaged. Follow the directions below to re-install the latch if it becomes loose.
Hold the latch at an angle and insert it into the slot on the glass frame anchor.
Latch
NOTE: this slot may be at a
different angle than illustrated.
Top of
Firebox
Glass Frame
Anchor
Note how the washer on the latch fits behind the flange on the
glass frame anchor.
Once fully inserted, turn the latch until it is upright.
Make sure the bottom of the log lays flat against the two steel platforms on the burner (see arrows
below).
REAR LOG NOTE:
Make sure the log is pushed all the way to the back. On NG units, the log will contact the
back air shield (see page 48). On LP units, the log must locate within ½” (13mm) to 1”
(26mm) of the back wall of the firebox.
Positioning the log incorrectly may lead to sooting and insufficient flame quality.
Install the embers as shown below. Make sure to cover the screws on the burner and any fireback
seams with embers to create an aesthetic firebox.
Rock Wool Installation
The included rock wool is placed on top of the burner to enhance the glow from the burner. The rock
wool works best when it is applied in a very thin, porous layer. The best method for applying the
rock wool is to brush it on to the burner. Compress a clump of rockwool between your thumb and
forefinger. Use a stiff brush to apply a thin layer of rockwool fibers onto the burner. Do not use the
entire bag of rockwool. Use only a small amount and save the remainder. Over-use of rockwool will
diminish the glow and may cause sooting or other adverse conditions.
10 Replace the remaining firebox components. NOTE: Make sure the log is pushed all the way to the
back of the firebox. This prevents sooting under the log..
11 Replace the glass.
12 Remove and discard the screws (see “a” below) holding the stock regulator in place (see “b” below).
Remove the stock regulator and gasket (see “c” below). Place the LP regulator in place, making
sure the pre-fitted gasket (see”c” below) is in place. NOTE: There is a label on the base of the
regulator knob indicating regulator type (NG or LP). Secure the regulator with the screws included
with the regulator – tighten to 25 lb-in of torque (2.82 NM). Place the included label on the valve body
where it can be easily seen to insure proper identification. NOTE: Leak test this area after the
heater is installed, gas is connected, and the main burner is lit.
a
T-20 Torx or
Slotted Screwdriver
b
c
d
13 Make the gas line connection, bleed the gas line (if applicable), start the heater and thoroughly leak-
test all gas connections and the gas control valve.
The GreenSmart remote installs onto a 864 fireplace and replaces the stock wiring harness. Before
installing, familiarize yourself with the stock and updated wiring diagrams (see the illustrations on this
page and and following page).
18 Pull the “RECEIVER” connector through the control panel and attach to the receiver (see Figure
27). Then attach the receiver to the control panel with the two #8 machine screws (see Figure
28).
Figure 27
Figure 28
19 Place batteries into the receiver and transmitter (see Figure 29). Calibrate the receiver to the
transmitter (see Figure 30 - use a paperclip to press the “PRG” button, let it beep, then press any
button on the transmitter – the receiver should beep 5 times – see the operating instructions for
further details).
Figure 29
Figure 30
20 Place the receiver coverplate (and switch) over the receiver (see Figure 31) and attach with the
two screws included with the receiver (see Figure 32)
21 Clip any excess wiring into the wire clips on the back of the control panel (see Figure 33). Use
the included wire ties, if necessary, to keep all wiring from contacting any hot or moving
components. Re-attach the control panel (see Figure 34) and shroud (see Figure 1).
Figure 33
Figure 34
22 A wall mount is included with this kit for the remote. It may be mounted to the wall for easy
access and storage. Use the included drywall anchors (and screws) to secure it to the wall (see
Figure 35).
23 Restore power to the fireplace and test operation of the remote (see the instructions included with