Travis Industries 21 TRV, 864 HH Fireplace Owner's Manual

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Page 1

21 TRV Fireplace

• Operation

• Maintenance

Tested and Listed by

OMNI-Test Laboratories, Inc.

Beaverton, Oregon

Report # 028-F-85-5

ANSI Z21.88a-2007 / CSA 2.33a-2007

WARNING: If the information in these instructions is not followed exactly, a

fire or explosion may result causing property damage, personal injury or loss of life.

- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Immediately call gas supplier from a neighbor's phone. Follow the gas

supplier's instructions.

• If you cannot reach your gas supplier, call the fire department.

- Installa tion and service must be pe rformed by a qua lified installe r, service age ncy or the ga s supplier.

This appliance may be installed in an aftermarket permanently located, manufactured home (USA only) or mobile home, where not prohibited by local codes.

This appliance is only for use with the type(s) of gas indicated on the rating plate. A conversion kit is supplied with the appliance.

Owner's Manual

4800 Harbour Pointe Blvd. SW

Mukilteo, WA 98275

Page 2

2 Introduction

Introduction

We welcome you as a new owner of a 21 TRV gas fireplace. This manual details operation and maintenance of this fireplace. Please familiarize yourself with the Owner's Manual before operating your heater and save the manual for future reference.

Important Information

No other 21 TRV gas fireplace has the same serial number as yours. The serial number is on the listing label that is chained to the gas control valve. This serial number may be needed in case you require service.

Model: 21 TRV Fireplace

Serial Number:

Purchase Date:

Purchased From:

traviswarranty.com

Or, mail your warranty card to:

Travis Industries House of Fire 4800 Harbour Pointe Blvd. SW Mukilteo, WA 98275

Save Your Bill of Sale.

To receive full warranty coverage, you will need to show evidence of the date you purchased your heater. Do not mail your Bill of Sale to us.

We suggest that you attach your Bill of Sale to this page so that you will have all the information you need in one place should the need for service or information occur.

Installation Warnings

• Installation requirements are printed in the 21 TRV Installation Manual (part

# 100-01185). All requirements in the installation manual must be met.

• Failure to follow all of the requirements may result in property damage,

bodily injury, or even death.

• This heater must be installed by a qualified installer who has gone through

a training program for the installation of direct vent gas appliances.

• This appliance must be installed in accordance with all local codes, if any;

if not, follow ANSI Z223.1 and NFPA 54(88).

• In Manufactured or Mobile Homes must conform with Manufactured Home

Construction and Safety Standard, Title 24 CFR, Part 3280, or, when such a standard is not applicable, the Standard for Manufactured Home Installations, ANSI/NCSBCS A225.1. This appliance may be installed in Manufactured Housing only after the home is site located.

• The fireplace is designed to operate on natural gas, or propane (LP).

• All exhaust gases must be vented outside the structure of the living-area.

Combustion air is drawn from outside the living-area structure.

• Notify your insurance company before hooking up this fireplace.

Page 3

Table of Contents

Introduction 3

Introduction and Important Information

Introduction .............................................................2

Important Information ................................................ 2

Installation Warnings .................................................2

Features ................................................................. 3

Heating Specifications ...............................................3

Safety Precautions

Safety Precautions................................................... 4

Operation

Before You Begin...................................................... 6

Location of Controls .................................................. 6

Starting The Pilot Flame.............................................. 6

Starting the Fireplace for the First Time.......................... 8

Turning the Fireplace On and Off.................................. 8

Adjusting the Flame Height.......................................... 8

Adjusting the Optional Blower Speed............................. 9

Normal Operating Sounds........................................... 9

Normal Operating Odors............................................. 9

Features

Maintenance

Maintaining Your Fireplace's Appearance ...................... 10

Yearly Service Procedure........................................... 10

Face Installation and Removal..................................... 11

Glass Frame Removal and Installation .......................... 12

Log Set Installation ................................................... 14

Troubleshooting Table ............................................... 17

How this Fireplace Works ........................................... 18

Wiring Diagram......................................................... 19

Replacement Parts List.............................................. 19

Warranty

Warranty................................................................. 24

Optional Equipment

Optional Equipment List.............................................21

Index

Index..................................................................... 22

• Works During Power Outages (millivolt system)

• Optional Thermostat or Remote Control

• Realistic "Wood Fire" Look

• Convenient Operating Controls

• Variable-Rate Heat Output

• Low Maintenance

• Optional Blower for Effective Heat Distribution

Heating Specifications

Natural Gas Propane

Approximate Heating Capacity (in square feet)* Up to 650 Up to 650 Maximum BTU Input Per Hour 16,500 16,500

* Heating capacity will vary with floor plan, insulation, and outside temperature.

Page 4

4 Safety Precautions

IF YOU SMELL GAS:

* Do not light any appliance * Extinguish any open flame * Do not touch any electrical switch or plug or unplug anything * Open windows and vacate building * Call gas supplier from neighbor's house, if not reached, call fire

department

This unit must be installed by a qualified installer to prevent the possibility of an explosion. Your dealer will know the requirements in your area and can inform you of those people considered qualified. The room heater should be inspected and cleaned before use and at least annually by a qualified service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding material, etc.

The instructions in this manual must be strictly adhered to. Do not use makeshift methods or compromise in the installation. Improper installation will void the warranty and safety listing.

Look for this label:

For LPG only | Pout 11” W.C.

If the label is present, the heater is equipped for LP (propane). If the label is absent, the heater is equipped for NG (natural gas).

Contact your local building officials to obtain a permit and information on any installation restrictions or inspection requirements in your area. Notify your insurance company of this heater as well.

It is imperative that control compartments, screens, or circulating air passageways of the heater be kept clean and free of obstructions. These areas provide the air necessary for safe operation.

This heater is either approved for natural gas (NG) or for propane (LP). Burning the incorrect fuel will void the warranty and safety listing and may cause an extreme safety hazard. Direct questions about the type of fuel used to your dealer. Check the label and flame adjust knob on the gas control valve.

If the flame becomes sooty, dark orange in color, or extremely tall, do not operate the heater. Call your dealer and arrange for proper servicing.

Do not operate the heater if it is not operating properly in any fashion or if you are uncertain. Call your dealer for a full explanation of your heater and

what to expect.

Do not store or use gasoline or other flammable liquids in the vicinity of this heater.

Gas

Do not operate if any portion of the heater was submerged in water or if any corrosion occurs. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control that has been under water.

Page 5

Safety Precautions 5

Do not place clothing or other flammable items on or near the heater. Because this heater can be controlled by a thermostat there is a possibility of the heater turning on and igniting any items placed on or near it.

The viewing glass should be opened only for lighting the pilot or conducting service. Do not operate with cracked, broken, or removed glass.

Any safety screen or guard removed for servicing must be replaced prior to operating the heater.

Operate the heater according to the instructions included in this manual.

If the main burners do not start correctly turn the gas off at the gas control valve and call your dealer for service.

Light the heater using the built-in piezo igniter. Do not use matches or any other external device to light your heater.

Allow the heater to cool before carrying out any maintenance or cleaning.

Never remove, replace, modify or substitute any part of the heater unless instructions are given in this manual. All other work must be done by a trained technician. Don't modify or replace orifices.

The pilot flame must contact the thermopile and thermocouple (see the illustration to the left). If it does not, turn the gas control valve to "OFF" and call your dealer.

This unit is not for use with solid fuel

Do not place anything inside the firebox (except the included fiber logs).

If the fiber logs become damaged, replace with Travis Industries log set.

Children and adults should be alerted to the hazards of high surface temperature and should stay away to avoid burns or clothing ignition. Young children should be supervised when they are in the same room as the heater.

Instruct everyone in the house how to shut gas off to the appliance and at the gas main shutoff valve. The gas main shutoff valve is usually next to the gas meter or propane tank and requires a wrench to shut off.

This Manual

Do not throw this manual away. This manual has important operating and maintenance instructions that you will need at a later time. Always follow the instructions in this manual.

Travis Industries, Inc. grants no warranty, implied or stated, for the installation or maintenance of your heater, and assumes no responsibility of any consequential damage(s).

Page 6

6 Operation

Before You Begin

• Read this entire manual before you use your new fireplace (especially the section "Safety Precautions" on pages 4 & 5). Failure to follow the instructions may result in property damage, bodily injury, or even death.

Location of Controls

The Pilot Flame can be found under the rear log .

ON/OFF Switch

Optional Blower Control

Optional Accent Light Control

Pilot Igniter

Comfort Control

Swing the control cover down to access the controls.

Gas

An instruction card for operating the fireplace is attached to the inside of the fireplace here. Replace it for easy reference.

Control Valve

Gas Control Knob

Flame Adjust Knob

Pilot Igniter The pilot igniter is used only to start the pilot. When pressed, it sends an

electrical charge to the pilot assembly. This creates a blue spark directly next to the pilot, igniting the pilot flame.

On/Off Switch This control is used to turn the fireplace burners on and off. Gas Control Knob This knob is used to control gas to the fireplace and for starting the pilot. There

are three positions, ON, OFF, & PILOT. The pointer to the left of the knob indicates the position this knob is in.

Flame Adjust Knob This knob controls the flame height from low ("LO") to high ("HI"). The pointer

above the knob points to the position this knob is in.

Comfort Control This lever turns the front of the burner on and off. Optional Blower Control This knob controls the speed of the optional internal convection blower that

pushes heated air into the room.

Optional Accent Light This knob controls the optional accent lights located behind the logs.

Page 7

Operation 7

Starting The Pilot Flame

The pilot flame is required to ignite the main burners (it also plays a safety role). It should be left on once lit. It will stay lit unless the gas control valve is turned to "OFF". However, the pilot will go out if the gas is shut off, the propane tank runs out (or low) or if the stove malfunctions. If the pilot turns off frequently, call your dealer for information. To start the pilot follow the directions below:

WARNING : When lighting or re-lighting the pilot,

the glass must be removed (see page

12).

5 minutes

a Remove the glass (see page 12 for details). b Push the gas control knob in slightly and turn

it to the "OFF" position. The knob will not turn from "ON" to "OFF" unless the knob is depressed slightly. Wait five minutes to let any gas that may have accumulated inside the firebox escape. If you smell leaking gas, follow the directions on the cover "IF YOU SMELL GAS".

c Turn the gas control knob to the "PILOT"

position and press the knob in, this will allow gas to flow to the pilot light. Press the button on the pilot igniter repeatedly until you see the pilot light.

WARNING: If the pilot does not light after 15

seconds, release the knob and call your dealer for service. Do not attempt to light pilot until service has been performed.

NOTE: You may wish to remove the log set to

gain a better view of the pilot (see page

14).

PILOT

IGNITER

30 seconds

d Keep the gas control knob depressed for 30

seconds once it is lit.

e Release the gas control knob. If the pilot

goes out, repeat step C. If the pilot refuses to stay lit, call your dealer for service. With the pilot lit, proceed to step “f”.

f Replace the glass. g Turn the gas control knob counter-clockwise

to "ON". The pilot is now lit and the heater can be turned on and off.

Page 8

8 Operation

Starting the Fireplace for the First Time

• Burn the heater at a high setting with the blower off for an extended period (up to 48 hours). This will cure the painted surfaces. Fumes from the paint curing and oil burning off the steel will occur. This is normal. We recommend opening a window to vent the room.

• Condensation may appear on the glass each time you start the fireplace - this is normal.

• Blue Flames will occur on the fireplace when it first comes on. After fifteen minutes the flames will

turn a more realistic yellow and orange color.

• Certain installations use a remote "wall switch" to turn the fireplace on and off. If this is the case, leave the ON/OFF switch "ON".

Turning the Fireplace On and Off

After the pilot has been started...

OFF

SET

ROOM

AM FM

TIME

MODE

LIGHT

DOWN

A switch is provided behind the control cover (below the firebox).

A wall switch may be used to turn the fireplace on and off.

An optional remote may be used (see the instructions included with the remote).

An optional wall thermostat may be used to control the temperature.

NOTE FOR REMOTES, THERMOSTATS, OR WALL SWITCHES : The on/off switch on the fireplace may be required to be left in the ON or OFF position for the fireplace to

operate. Consult your installer or dealer for details.

• Do not place any combustible items on top of or directly in front of the fireplace, even temporarily. The optional thermostat may start the fireplace causing a combustible item to ignite.

• If the fireplace turns on and off frequently while using the thermostat, you may want to adjust the flame height down until it produces just enough heat needed.

Adjusting the Flame Height

• Your fireplace has an adjustable flame to tailor the look and heat output to your specific needs. It is adjusted by turning the middle dial on the gas control valve.

Flame Height Adjustment Knob

Index Mark

Turn counter-clockwise to adjust the flame higher, clockwise to lower.

Page 9

Operation 9

Adjusting the Optional Blower Speed

The blower helps transfer heat from the heater into the room. It will not turn on until the heater is up to temperature (approximately 10 minutes after starting). See the illustration below for instructions on adjusting the blower speed.

NOTE: The highly-efficient blower system will automatically turn on when heat is detected, even after

the burner is shut down. This is normal. If the front burner is shut off (comfort control) and flame height set to low, the heater may not become hot enough to activate the blower system.

OFF

Turn the dial all the way counter-clockwise until it clicks off.

Normal Operating Sounds

The appliance will creak with change of temperature.

HIGH

The high position is all the way counter-clockwise,

without clicking off.

Blower

This heater uses a blower to push heated air into the room. You will hear the sound of air movement that increases as the speed is increased.

LOW

Turn the dial all the way clockwise.

Pilot Flame

The pilot flame, which remains on, makes a very slight "whisper" sound.

Gas Control Valve

As the gas control valve is turned on and off you will hear a dull clicking sound. This is the valve opening up and shutting down.

Blower Snap Disk This part can produce a clicking sound as it turns the blower on and off.

Extinction Pops It is not unusual, especially on Propane (LP) appliances, to experience a "pop" when the burner is shut off.

Normal Operating Odors

This appliance has several areas that reach high temperatures. Dust or other particles on these areas may burn and create an odor. This is normal during start-up. You may notice the smell is more acute if the appliance was left idle for a long period.

Page 10

10 Maintenance

Maintaining Your Fireplace's Appearance

Fingerprints or other marks left on the optional plated surface may become etched in place if they are not wiped clean prior to turning the fireplace on. Clean the plated surface with denatured alcohol and a soft cloth (with the fireplace cool). Other cleaners may leave a film that may become etched into the surface.

Yearly Service Procedure

• Failure to inspect and maintain the fireplace may lead to improper combustion and a potentially dangerous situation. We recommend the following procedures be done by a qualified technician.

1. Check the pilot flame. It should touch approximately 3/8" of the top of the thermopile and touch the top of the thermocouple (see illustration below). If it does not, contact your dealer for service.

2. Shut off gas to the fireplace by turning the gas control knob to "OFF" (see step A under "Starting the Pilot" on page 7). Let the fireplace cool for 15 minutes. Remove the glass (see page

3. Remove the log set (NOTE: the logs are very fragile - see page 14). If severely deteriorated, replace. Check the logs for sooting. A small amount of soot along the bottom of the logs is normal. If excessive sooting is found, the fireplace will require adjustment. Contact your dealer.

4. Inspect the burner and remove any debris.

• Make sure the burner is not warped, cracked, or damaged.

• Check the firebox and area around the pilot to make sure there is no warping or damage.

• If any problem is found, discontinue use and contact your dealer for service.

Before Disassembly -

Check the pilot flame. It should touch the thermocouple and thermopile.

Check the walls and ceiling of the firebox for deterioration.

12).

Make sure the burner is not warped or damaged.

Thermopile

Pilot Hood

Thermocouple

5. Replace the log set. Clean and replace the glass.. If the glass is damaged, replace. Make sure the gasket along the perimeter of the glass contacts the face of the firebox and forms an air-tight seal. If it does not, realign or replace the gasket to insure an air-tight seal.

6. Inspect the area behind the access door. Clean if necessary. Check the gas control valve and the gas lines. If damage is found, discontinue use and contact your dealer for service. Clean the air channels, ducts, and blower (if applicable).

7. Start the pilot and turn on the main burner. The flames should be orange/yellow and not touch the top of the firebox. If the pilot or main burners do not burn correctly, contact your dealer for service. Monitor the blower operation.

8. Remove any debris or vegetation near the vent termination. Contact your dealer if any sooting or deterioration is found near the vent termination.

Check the burner holes.

Page 11

Maintenance 1 1

Face Installation and Removal

The face has hooks that hold it in place. Make sure the face locks in place when installing.

Lift and rotate the face forward until the top brackets lock into the upper slots.

PLATED SURFACES:

Make sure the plated surfaces are clean before starting the fireplace. Any marks left on plated surfaces may become etched in place. Clean plated surfaces with denatured alcohol and a soft cloth.

Tilt the face back and insert the bottom brackets into the lower slots until they lock in place.

Page 12

12 Maintenance

Glass Frame Removal and Installation

Warning: The appliance must be completely cool before removing the glass. Warning: Do not strike or slam the glass.

Open the two latches holding the glass

frame in place - follow the directions shown to the right.

Latch

Top of Firebox

Glass

Glass Frame

Catch

Glass Frame Brackets

Tilt the glass frame forward then lift it up. The tabs

on the glass frame will disengage from the slots on the glass frame brackets attached to the fireplace.

Re-Attaching the Glass Frame:

a) Tilt the glass frame as shown above.

b) Insert the tabs on the glass frame into the slots on the glass frame brackets (attached to the fireplace).

c) Attach the two glass latches.

NOTE: Make sure the glass frame is all the way in place - it should be flush with the front of the fireplace when installed.

(on glass frame)

Page 13

Maintenance 1 3

Glass Frame Removal and Installation (continued)

The latch can come loose from glass frame anchor. This occurs when it is turned 1/4 turn when it is disengaged. Follow the directions below to re-install the latch if it becomes loose.

Hold the latch at an angle and insert it into the slot on the glass frame anchor.

Latch

NOTE: this slot may be at a different angle than illustrated.

Top of Firebox

Glass Frame Anchor

Note how the washer on the latch fits behind the flange on the glass frame anchor.

Once fully inserted, turn the latch until it is upright.

Page 14

14 Maintenance

Log Set Installation

Rear Log Installation

Place the rear log with the left side flush to the edge of the burner and the right side flush to the metal deflector on the back edge of the burner. The bottom edge of the log should be located behind the burner ports (see the illustration below).

CROSS-SECTIONAL VIEW

Burner

Rear Log

Make sure the ledge on the burner lines up with stepped-down portion of the rear log.

Right Rear Log Installation

Place the right rear log on top of the rear log. When placed correctly there is a minimal gap between the two logs. Make sure the bottom is placed so no burner ports are blocked.

NOTE: Make sure the right rear log does not rest against the back of the firebox (or niche). If it does, it will block the light from the optional accent light, creating a large shadow.

Page 15

Maintenance 1 5

Right Front Twig Installation

Place the right front twig as shown below. The bottom of the twig is placed one inch to the right of the center screw on the burner. The top of the twig rests in the groove on the right rear log.

Left Front Twig Installation

Place the left front twig as shown below. Note how the two projections on the bottom of the twig insert into the screw holes on the burner.

These two projections on the bottom of the twig insert into screw holes on the burner.

Page 16

16 Maintenance

Left Front Twig Installation (continued)

Double check that the front twigs are not blocking any burner ports.

Place an ember over this screw.

Log Installation Overview

Correct view of complete log installation.

Place embers in the firebox corners and along the front edge of the burner. Do not place embers over burner holes or allow the embers to block airflow.

Page 17

Maintenance 1 7

Troubleshooting Table

Problem: Possible Cause: Don't Call for Service

Until You:

Pilot Will Not

Light

Main Burners Will Not Start

Remote Control

Does Not Work

Thermostat Does

Not Work

A gas shut off valve is turned off The gas control knob isn't turned to "PILOT" The valve control knob isn't pushed in The igniter wasn't pressed repeatedly No Propane in Tank

The pilot light has gone out The gas control valve is turned to "PILOT" or "OFF" The ON/OFF switch is turned to "OFF" The remote control is not working correctly The thermostat is disconnected or set too low

The pilot light has gone out The gas control valve is turned to "PILOT" or "OFF" The ON/OFF switch is turned to "OFF" The remote is too far away from the fireplace The remote control receiver is turned "Off" One of the two remote control batteries is dead

The pilot light has gone out The gas control valve is turned to "PILOT" or "OFF" The ON/OFF switch is turned to "OFF" The thermostat is set too low

Check all gas shut off valves See "Starting the Pilot Light" Step C See "Starting the Pilot Light" Step C See "Starting the Pilot Light" Step C Check Tank Level

See "Starting the Pilot Light" See "Starting the Pilot Light" Turn the ON/OFF switch to "ON" See the remote control instructions See "Thermostat Operation"

See "Starting the Pilot Light" See "Starting the Pilot Light" Turn the ON/OFF switch to "ON" Use the remote closer to the fireplace See the remote control instructions See the remote control instructions

See "Starting the Pilot Light" See "Starting the Pilot Light" Turn the ON/OFF switch to "ON" See "Thermostat Operation"

Fireplace Will Not Distribute

The fireplace is not getting electricity The fireplace is not up to temperature

Check the breaker switch See "Operating Your Fireplace"

Heat

Pilot Goes Out

The gas supply has been shut off Keep the gas supply turned on

Intermittently

Flames Are Too

Blue

Flames Are Too

The fireplace has just been started

Improper air shutter adjustment The flame height may be turned too low Turn the flame height to "HI" -

This is normal - see "Starting the Fireplace for the First Time"

Adjust Air Shutter - contact your dealer

See "Adjusting the Flame Height"

Short (Under 6")

Thin Layer of

Soot Covers the

The logs or coals are placed incorrectly Improper air shutter adjustment

See "Log Set Installation" Adjust Air Shutter - contact your dealer

Glass

Page 18

18 Maintenance

How this Fireplace Works

This fireplace was designed with safety as the primary concern. Many of the components inside this fireplace are for safety purposes. Therefore, only certified gas service technicians should service this fireplace.

What Turns the Main Burners On and Off

This fireplace uses a millivolt system to control its operation (a millivolt is a very small amount of electricity). The thermopile and thermocouple generate electricity when heated by the pilot flame. This electricity is used to operate the gas valve. Without enough electricity, the gas valve will not turn on. That is why when starting the pilot the gas control knob has to be pressed in long enough for the thermocouple to heat up and generate enough electricity. The thermopile provides power for the ON/OFF switch, remote control, or thermostat (see the illustration below). Because the thermopile generates the electricity needed to turn the fireplace on and off, this fireplace can be operated when the power is out (although the blower will not run).

OFF

When heated, the thermopile generates electricity (a very small amount measured in "Millivolts").

This electricity is used to operate the main burners.

The main burners are switched on and off using the electricity generated by the thermopile. The ON/OFF switch, remote control, or thermostat control the circuit to the main burner.

SET

ROOM

TIME

MODE

LIGHT

DOWN

MAIN BURNER

OFF

What Prevents Gas Buildup

This appliance utilizes a high-technology gas valve in conjunction with a pilot flame to ensure no gas builds up inside the firebox.

The thermocouple (next to the pilot) senses when the pilot flame is lit. If the pilot flame goes out, this thermocouple no longer generates electricity, causing the gas valve to automatically shut off all gas to the heater, preventing the pilot from spilling gas into the firebox.

Pilot Flame

The pilot flame is a time-proven component that eliminates the possibility of gas buildup inside the firebox.

Gas Valve

This high-technology valve automatically shuts off all gas if it does not receive a signal from the thermocouple. If any component is damaged or sensing a malfunction, or if the wiring is damaged, it will shut off all gas.

Thermocouple

The thermocouple generates a small amount of electricity. If the pilot flame goes out, the gas valve automatically shuts off all gas.

External Shut Off Valve

This valve is placed on the gas line to shut off gas to the appliance during maintenance procedures.

Page 19

Maintenance 1 9

Wiring Diagram

Millivolt Wiring (stock configuration)

On/Off Switch

Red

Brown

Optional Blower Wiring Harness

Power Supply

Hot

(black)

Common

(white)

Ground (green)

Optional Blowers

Power In

Molex

Connector

Black

White

Green

Ground

(attached to stove)

White

Black

Thermocouple

Copper Co-Axial

Wire

Red

White

Thermopile

Optional

Thermostat

Piezo Igniter

Orange

Spark Electrode

Pilot Hood

Optional Remote

Control

Remote

Control

Molex

Connector

Gas Control

Valve

Optional Regulator

Solenoid

Blue

Brown

Red

Blue

Black

Rheostat

Blower Snap Disk

Caution : Label all wires prior to disconnection when servicing controls. Wiring errors can cause

improper and dangerous operation.

Replacement Parts List

Caution : Use only Travis Industries replacement parts. Do not use substitute materials. Warning : Do not operate appliance with the glass front removed, cracked, or broken. Replacement of

the glass should be done by a licensed or qualified service person.

Page 20

2 0 Limited 7 Year Warranty

To register your TRAVIS INDUSTRIES, INC. 7 Year Warranty, complete the enclosed Warranty card and mail it within ten (10) days of the appliance

purchase date to: TRAVIS INDUSTRIES, INC., 4800 Harbour Pointe Blvd. SW, Mukilteo, WA 98275. TRAVIS INDUSTRIES, INC. warrants this gas appliance (appliance is defined as the equipment manufactured by Travis Industries, Inc.) to be defect-free in material and workmanship to the original purchaser from the date of purchase as follows:

Check with your dealer in advance for any costs to you when arranging a warranty call.

Mileage or service charges are not covered by this warranty. This charge can vary from store to store.

Years 1 & 2 - COVERAGE: PARTS & LABOR

Burner Assembly:

Burner, Burner Pan, Air Shutter Assembly, Main Burner Orifice

Firebox Assembly:

Adjustable Air Restrictor, Pressure Relief Mechanisms, Barometric Control Mechanism (for models with Remote Heat Ducts), Glass Attachment Mechanism

Electrical Assembly (within heater structure):

Blower, wiring harness, snap discs, rheostat speed control

Exclusions: Paint, Gasketing

Years 3 THROUGH 5 - COVERAGE: PARTS & LABOR

Convection Heat Exchanger Firebox Assembly:

Exclusions: Paint, Gasketing, Burner Assembly, Electrical Assembly, Gas Control Assembly, Glass, Ceramic Logs, Gold, Nickel & Copper

Plating, Accessories, Re-Installation Allowance

Years 6 & 7 - COVERAGE: PARTS ONLY

Firebox Assembly:

Adjustable Air Restrictor, Pressure Relief Mechanisms, Barometric Control Mechanism (for models with Remote Heat Ducts), Glass Attachment Mechanism

Gas Control Assembly

Adjustable control valve, millivolt wiring and connectors (located within

the metal heater structure), thermopile, thermocouple, pilot hood, orifices, pilot gas line, piezo ignitor

Glass

Glass (breakage from thermal shock)

Ceramic Logs

Log Set, Coals, Ember Strip (Steel Fiber)

Gold, Nickel & Copper Plating

Face & Door (see “Conditions and Exclusions” # 9)

Adjustable Air Restrictor, Pressure Relief Mechanisms, Barometric Control Mechanism (for models with Remote Heat Ducts), Glass Attachment Mechanism

Accessories

Cast Brick, Cast Firebacks, Power Heat Ducts, Andirons

Convection Heat Exchanger Re-Installation Allowance

In cases where heater must be removed from home for repairs, a partial cost of re-installation is covered (preauthorization required)

One-Way Freight Allowance

One-way freight allowance on pre-authorized repair done at factory is covered.

One-Way Freight Allowance

One-way freight allowance on pre-authorized repair done at factory is covered.

Exclusions: Paint, Gasketing, Burner Assembly, Electrical Assembly, Gas Control Assembly, Glass, Ceramic Logs, Gold, Nickel & Copper

Plating, Accessories, Convection Heat Exchanger, Re-Installation Allowance, One-Way Freight Allowance, Labor

CONDITIONS & EXCLUSIONS

1. This new gas appliance must be installed by a qualified gas appliance technician. It must be installed, operated, and maintained at all times in accordance with the instructions in the Owner’s Manual. Any alteration, willful abuse, accident, neglect, or misuse of the product shall nullify this warranty.

2. This warranty is nontransferable, and is made to the ORIGINAL purchaser, provided that the purchase was made through an authorized TRAVIS dealer.

3. Discoloration and some minor expansion, contraction, or movement of certain parts and resulting noise, is normal and not a defect and, therefore, not covered under warranty. The installer must ensure the appliance is burning as per the rating tag at the time of installation. Over-firing (operation above the listed BTU rate) of this appliance can cause serious damage and will nullify this warranty.

4. The warranty, as outlined within this document, does not apply to the chimney components or other Non-Travis accessories used in conjunction with the installation of this product. If in doubt as to the extent of this warranty, contact your authorized TRAVIS retailer before installation.

5. Travis Industries will not be responsible for inadequate performance caused by environmental conditions such as nearby trees, buildings, roof tops, wind, hills or mountains or negative pressure or other influences from mechanical systems such as furnaces, fans, clothes dryers, etc.

6. This Warranty is void if:

a. The unit has been operated in atmospheres contaminated by chlorine, fluorine or other damaging chemicals. b. The unit is subject to submersion in water or prolonged periods of dampness or condensation. c. Any damage to the unit, combustion chamber, heat exchanger or other components due to water, or weather damage which is the result of, but not limited to, improper chimney/venting

installation.

7. Exclusions to this 7 Year Warranty include: injury, loss of use, damage, failure to function due to accident, negligence, misuse, improper installation, alteration or adjustment of the manufacturer's settings of components, lack of proper and regular maintenance, damage incurred while the appliance is in transit, alteration, or act of God.

8. This 7 Year warranty excludes damage caused by normal wear and tear, such as paint discoloration or chipping, worn or torn gasketing, corroded or cracked logs, embers, etc. Also excluded is damage to the unit caused by abuse, improper installation, modification of the unit, drilling of the orifices, or the use of fuel other than that for which the unit is configured. Units are shipped for natural gas and must be converted to propane using the included conversion kit. Confirm fuel configuration with your installer.

9. Damage to gold or nickel surfaces caused by fingerprints, scratches, melted items not covered in this warranty.

10. TRAVIS INDUSTRIES, INC. is free of liability for any damages caused by the appliance, as well as inconvenience expenses and materials. Incidental or consequential damages are not covered by this warranty. In some states, the exclusion of incidental or consequential damage may not apply.

11. This warranty does not cover any loss or damage incurred by the use or removal of any component or apparatus to or from the gas appliance without the express written permission of TRAVIS INDUSTRIES, INC. and bearing a TRAVIS INDUSTRIES, INC. label of approval.

12. Any statement or representation of TRAVIS products and their performance contained in TRAVIS advertising, packaging literature, or printed material is not part of this 7 year warranty.

13. This warranty is automatically voided if the appliance’s serial number has been removed or altered in any way. If the appliance is used for commercial purposes, it is excluded from this warranty.

14. No dealer, distributor, or similar person has the authority to represent or warrant TRAVIS products beyond the terms contained within this warranty. TRAVIS INDUSTRIES, INC. assumes no liability for such warranties or representations.

15. Travis Industries will not cover the cost of the removal or re-installation of hearths, facing, mantels, venting or other components.

16. If for any reason any section of this warranty is declared invalid, the balance of the warranty remains in effect and all other clauses shall remain in effect.

17. THIS 7 YEAR WARRANTY IS THE ONLY WARRANTY SUPPLIED BY TRAVIS INDUSTRIES, INC., THE MANUFACTURER OF THE APPLIANCE. ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, ARE HEREBY EXPRESSLY DISCLAIMED AND PURCHASER’S RECOURSE IS EXPRESSLY LIMITED TO THE WARRANTIES SET FORTH HEREIN.

, or other external sources left on the gold or nickel from the use of cleaners other than denatured alcohol is

IF WARRANTY SERVICE IS NEEDED:

1. If you discover a problem that you believe is covered by this warranty, you MUST REPORT it to your TRAVIS dealer WITHIN 30 DAYS, giving them proof of purchase, the purchase date, and the model name and serial number.

2. Travis Industries has the option of either repairing or replacing the defective component.

3. If your dealer is unable to repair your appliance’s defect, he may process a warranty claim through TRAVIS INDUSTRIES, INC., including the name of the dealership where you purchased the appliance, a copy of your receipt showing the date of the appliance’s purchase, and the serial number on your appliance. At that time, you may be asked to ship your appliance, freight charges prepaid, to TRAVIS INDUSTRIES, INC. TRAVIS INDUSTRIES, INC., at its option, will repair or replace, free of charge, your TRAVIS appliance if it is found to be defective in material or workmanship within the time frame stated within this 7 year warranty. TRAVIS INDUSTRIES, INC. will return your appliance, freight charges (years 1 to 5) prepaid by TRAVIS INDUSTRIES, INC., to your regional distributor, or dealership.

4. Check with your dealer in advance for any costs to you when arranging a warranty call. Mileage or service charges are not covered by this warranty. This charge can vary from store to store.

Page 21

Optional Equipment 2 1

Accessories

The accessories listed below are available at your Travis dealer. To locate a dealer, visit:

www.travisproducts.com

Blower

The optional blower helps transfer heat to your home.

Remote Control

This accessory allows for remote control of your fireplace.

OFF

SET

ROOM

TIME

LIGHT

MODE

DOWN

Firebacks (Niches)

There are several styles of decorative firebacks that fit inside the firebox and enhance the area behind the flames.

Accent Light

The optional accent light installs behind the rear log and lights up the firebox. It can be used with the burner on or off.

Page 22

22 Index

Index

Accessories.......................................................21

Adjusting the Flame Height....................................8

Adjusting the Optional Blower Speed.......................9

Before You Begin ................................................6

Blower Operation (optional) ...................................9

Cleaning............................................................10

Controls - Location ..............................................6

Features............................................................3

Flame Height Adjustment ......................................8

Glass Frame Removal and Installation.....................12

Face Installation and Removal ...............................11

Heating Specifications .........................................3

How this Fireplace Works......................................18

Important Information...........................................2

Installation Warnings ...........................................2

Introduction.......................................................2

Location of Controls.............................................6

Log Set Installation..............................................14

Maintaining Your Fireplace's Appearance.................10

Normal Operating Odors....................................... 9

Normal Operating Sounds..................................... 9

Odors...............................................................9

On/Off Operation................................................ 8

Optional Equipment List.......................................21

Parts................................................................19

Pilot - Starting....................................................6

Replacement Parts List........................................ 19

Safety Precautions .............................................4

Smells..............................................................9

Starting the Fireplace for the First Time ................... 8

Starting The Pilot Flame ....................................... 6

Troubleshooting Table ......................................... 17

Turning the Fireplace On and Off............................ 8

Warranty........................................................... 26

Window Removal and Installation...........................12

Wiring Diagram................................................... 19

Yearly Service Procedure..................................... 10