WARNING:If the information in these instructions is not followed exactly, a fire or
explosion may result causing property damage, personal injury or loss of
life.
-Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this
or any other appliance.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call gas supplier from a neighbor's phone. Follow the gas supplier's
instructions.
• If you cannot reach your gas supplier, call the fire department.
-Installation and service must be performed by a qualified installer, service agency or
the gas supplier.
This appliance may be installed in an aftermarket permanently located, manufactured home (USA only)
or mobile home, where not prohibited by local codes.
OMNI-Test Laboratories, Inc.
Beaverton, Oregon
Report # 028-S-57-5
ANSI Z21.88b-2003
This appliance is only for use with the type(s) of gas indicated on the rating plate. A conversion kit is
supplied with the appliance.
We welcome you as a new owner of a 36 CF II gas fireplace. This manual details operation and
maintenance of this fireplace. Please familiarize yourself with the Owner's Manual before
operating your heater and save the manual for future reference.
Important Information
No other 36 CF II gas fireplace has the same serial
number as yours. The serial number is on the listing
label that is chained to the gas control valve. This
serial number may be needed in case you require
service.
Model: 36 CF II Fireplace
Serial Number:
Purchase Date:
Purchased From:
Register your warranty online at:
traviswarranty.com
Or, mail your warranty card to:
Travis Industries House of Fire
4800 Harbour Pointe Blvd. SW
Mukilteo, WA 98275
Save Your Bill of Sale.
To receive full warranty coverage, you will
need to show evidence of the date you
purchased your heater. Do not mail your
Bill of Sale to us.
We suggest that you attach your Bill of
Sale to this page so that you will have all
the information you need in one place
should the need for service or information
occur.
Installation Warnings
• Installation requirements are printed in the 36 CF II Installation Manual (part # 100-01197).
All requirements in the installation manual must be met.
• Failure to follow all of the requirements may result in property damage, bodily injury, or
even death.
• This heater must be installed by a qualified installer who has gone through a training
program for the installation of direct vent gas appliances.
• This appliance must be installed in accordance with all local codes, if any; if not, follow
ANSI Z223.1 and NFPA 54(88).
• In Manufactured or Mobile Homes must conform with Manufactured Home Construction
and Safety Standard, Title 24 CFR, Part 3280, or, when such a standard is not applicable,
the Standard for Manufactured Home Installations, ANSI/NCSBCS A225.1. This appliance
may be installed in Manufactured Housing only after the home is site located.
• The fireplace is designed to operate on natural gas, or propane (LP).
• All exhaust gases must be vented outside the structure of the living-area. Combustion
air is drawn from outside the living-area structure.
• Notify your insurance company before hooking up this fireplace.
• The ceramic firebacks must be installed in this fireplace prior to operation.
* Do not touch any electrical switch or plug or unplug anything
* Open windows and vacate building
* Call gas supplier from neighbor's house, if not reached, call fire department
This unit must be installed by a qualified installer to prevent the possibility of an
explosion. Your dealer will know the requirements in your area and can inform you
of those people considered qualified. The room heater should be inspected and
cleaned before use and at least annually by a qualified service person. More
frequent cleaning may be required due to excessive lint from carpeting, bedding
material, etc.
The instructions in this manual must be strictly adhered to. Do not use makeshift
methods or compromise in the installation. Improper installation will void the
warranty and safety listing.
This heater is either approved
CH
- or -
C
H
4
83
for natural gas (NG) or for
propane (LP). Burning the
incorrect fuel will void the
warranty and safety listing and
may cause an extreme safety
hazard. Direct questions
about the type of fuel used to
your dealer or installer
Operate the heater accordin
to the instructions included in
this manual.
If the main burners do not start
correctly turn the gas off to the
fireplace and call your dealer
for service.
Ok
Gas
Contact your local buildin
officials to obtain a permit and
information on any installation
restrictions or inspection
requirements in your area.
Notify your insurance
company of this heater as
well.
It is imperative that control
compartments, screens, or
circulating air passageways of
the heater be kept clean and
free of obstructions. These
areas provide the air necessary
for safe operation.
Do not store or use gasoline or
other flammable liquids in the
vicinity of this heater.
?
If the flame becomes sooty,
dark orange in color, or
extremely tall, do not operate
the heater. Call your dealer
and arrange for proper
servicing.
Do not operate the heater if it is
not operating properly in any
fashion or if you are uncertain.
Call your dealer for a full
explanation of your heater and
what to expect.
Do not operate if any portion of
the heater was submerged in
water or if any corrosion occurs.
Immediately call a qualified
service technician to inspect
the appliance and to replace
any part of the control system
and any gas control that has
been under water.
Do not place clothing or other
flammable items on or near
the heater. Because this
heater can be controlled by a
thermostat there is a possibility
of the heater turning on and
igniting any items placed on
or near it.
The viewing glass should be
opened only for conducting
service. Do not operate with
cracked, broken, or removed
glass.
Any safety screen or guard
removed for servicing must be
replaced prior to operating the
heater.
Prior to removing the glass,
shut off gas to the appliance
(or remove the batteries from
the battery box and shut off
electricity to the fireplace).
This prevents any chance of
accidental burner ignition
when accessing the firebox.
This
Manual
Light the heater using the builtin electronic igniter. Do not
use matches or any other
external device to light your
heater.
Allow the heater to cool before
carrying out any maintenance
or cleaning.
Never remove, replace, modify
or substitute any part of the
heater unless instructions are
given in this manual. All other
work must be done by a trained
technician. Don't modify or
replace orifices.
Do not throw this manual away.
This manual has important
operating and maintenance
instructions that you will need
at a later time. Always follow
the instructions in this manual.
This unit is not for use with
solid fuel
Do not place anything inside
the firebox (except the
included fiber logs).
If the fiber logs become
damaged, replace with Travis
Industries log set.
Children and adults should be
alerted to the hazards of high
surface temperature and
should stay away to avoid
burns or clothing ignition.
Young children should be
supervised when they are in
the same room as the heater.
Operate the heater accordin
to the instructions included in
this manual.
If the main burners do not start
correctly turn the gas off to the
fireplace and call your dealer
for service.
Instruct everyone in the house
how to shut gas off to the
appliance and at the gas main
shutoff valve. The gas main
shutoff valve is usually next to
the gas meter or propane tank
and requires a wrench to shut
off.
Travis Industries, Inc. grants
no warranty, implied or stated,
for the installation or
maintenance of your heater,
and assumes no
responsibility of any
consequential damage(s).
Read this entire manual before you use your new fireplace (especially the section "Safety
Precautions" on pages 4 & 5). Failure to follow the instructions may result in property damage,
bodily injury, or even death.
Controls
Remote Control
The remote control can turn the fireplace on and off or operate as a thermostat. In addition, it can
turn the flame height up or down.
°F
TEMP
ON H/L
OFF
Continuous Pilot
MODE
SET
Wall Switch
The wall switch can turn the fireplace on and off or turn the flame height up or down.
This fireplace uses both a wall switch and thermostat to control the fireplace.
NOTE: Whichever
component is operated last
controls the fireplace. If
you are using the remote
and you press any button on
the wall switch, the remote
is no longer in control of the
fireplace until a button is
pressed on the remote.
Manual Mode
In manual mode you can turn the fireplace on and off using either the thermostat or remote.
Simply press the “ON” and “OFF” buttons on either the wall switch or remote.
Thermostat Mode
ON H/L
Continuous Pilot
°F
TEMP
OFF
MODE
SET
NOTE: Whichever control is
operated last controls the
fireplace.
ON
OFF
HI
LO
While in thermostat mode, the remote will
monitor the temperature and turn the fireplace
on and off to meet the desired temperature.
To turn on Thermostat Mode:
Press the “MODE” button on the remote until
“ROOM” appears on the LCD display.
When the remote is in
thermostat mode the
ROOM
°F
TEMP
ON H/L
Continuous Pilot
OFF
MODE
SET
word "ROOM" will
To turn off Thermostat Mode:
appear on the remote.
Press the “MODE” button on the remote until
“ROOM” no longer appears on the LCD
display.
Adjusting the Target Temperature of the Thermostat:
Make sure the remote is in thermostat mode. Hold down the “SET” button until the desired
temperature is displayed ( “SET TEMP” will be displayed on the LCD, indicating that the
thermostat temperature is being set). The thermostat may be set at any temperature between 45°
and 99° F. If the desired temperature is missed, simply hold down the button (the temperature
will scroll up to 99° then re-start at 45°).
NOTE: If the fireplace is in thermostat mode, and any button on the wall switch is pressed, the
remote will return to manual mode. Simply press any button on the remote to return control of
the fireplace to the remote.
WARNING: While in thermostat mode the fireplace will turn on and off to meet the temperature
demands of the remote. Do not place any items near the fireplace or conduct service without
removing the batteries and disabling the fireplace.
WARNING: If the remote is set to a high temperature the fireplace may remain on for an extended
period of time. This may be a concern to those using LP (propane).
•Burn the heater at a high setting for an extended period (up to 48 hours). This will cure the
painted surfaces. Fumes from the paint curing and oil burning off the steel will occur. This is
normal. We recommend opening a window to vent the room.
• Condensation may appear on the glass each time you start the fireplace - this is normal.
• Blue Flames will occur on the fireplace when it first comes on. After fifteen minutes the flames
will turn a more realistic yellow and orange color.
Adjusting the Flame Height
Adjustment with the Wall Switch (recommended)
With the fireplace in manual mode and the fireplace on, click the “HI” or “LO” button until the
desired flame height is achieved.
Adjustment with the Remote
With the fireplace in manual mode and the fireplace on, click and hold the “ON” button until the
desired flame height is achieved. Each time the “ON” button is held down, the flame height will
toggle between getting taller (“HI” will be displayed on the LCD screen) or getting smaller (“LO”
will be displayed on the LCD screen).
Continuous Pilot – For Very Cold Conditions
This fireplace can be configured to run with an intermittent or continuous (standing) pilot. For
normal conditions we recommend using the intermittent pilot (pilot is on only when the main
burner is on). For extremely cold conditions we recommend using a continuous pilot (pilot is on all
the time). By having the pilot on continuously, a draft is established in the vent, allowing the main
burner to turn on with less air-flow disruption.
Setting the Fireplace to Continuous Pilot
Press and hold down the “OFF Continuous Pilot” button on the remote for 10 seconds. “PILOT” will
appear on the LCD screen, indicating that the fireplace is configured for a continuous pilot. To
configure the fireplace for an intermittent pilot, press and hold down the “OFF Continuous Pilot”
button on the remote for 10 seconds until the “PILOT” is no longer visible on the LCD screen.
Child Protection Feature
The remote can be disabled to prevent children from operating the fireplace. This is done by
holding down the “ON H/L” and “MODE” button for 5 seconds until “CP” (Child Protection) appears
on the screen. If any button is pressed on the remote “CP” will appear on the screen indicating the
child protection feature is on. To turn this feature off, hold down the “ON H/L” and “MODE” button
for 5 seconds until “CP” disappears from the screen.
Heat Bypass
This fireplace is equipped with a heat bypass to adjust the amount of heat entering the room. The
bypass is located directly above the glass frame in the center of the fireplace.
Setting the Bypass to the Closed Position (more heat in the room)
Use a 1/4” nutdriver to turn the bypass clockwise.
Setting the Bypass to the Open Position (less heat in the room)
Use a 1/4” nutdriver to turn the bypass counter-clockwise.
Normal Operating Odors
This appliance has several areas that reach high temperatures. Dust or other particles on these
areas may burn and create an odor. This is normal during start-up. You may notice the smell is
more acute if the appliance was left idle for a long period.
WARNING: Prior to removing the glass, shut off gas to the
appliance (or remove the batteries from the battery box and shut
off electricity to the fireplace). This prevents any chance of
accidental burner ignition when accessing the firebox.
•Failure to inspect and maintain the fireplace may lead to improper combustion and a potentially dangerous
situation. We recommend the following procedures be done by a qualified technician.
1. Remove the glass frame and log set (NOTE: the logs are very fragile - see page 11). If severely
deteriorated, replace. Check the logs for sooting. A small amount of soot along the bottom of the logs is
normal. If excessive sooting is found, the fireplace will require adjustment. Contact your dealer.
2. Inspect the burner and remove any debris.
• Make sure the burner is not warped, cracked, or damaged.
• Check the firebox and area around the pilot to make sure there is no warping or damage.
• If any problem is found, discontinue use and contact your dealer for service.
3. Replace the log set. Clean and replace the glasss. If the glass is damaged, replace. Make sure the
gasket along the perimeter of the glass contacts the face of the firebox and forms an air-tight seal. If it
does not, re-align or replace the gasket to insure an air-tight seal.
4. Start the burner. The flames should be orange/yellow and not touch the top of the firebox. If the pilot or
main burners do not burn correctly, contact your dealer for service.
5. Remove any debris or vegetation near the vent termination. Contact your dealer if any sooting or
deterioration is found near the vent termination.
The glass may be cleaned with a non-abrasive cleaner. To clean the inside of the glass, simply
remove the glass frame, place it on a non-scratching surface, and clean the inside surface.
WARNING: do not operate the fireplace without the glass assembly in place.
Battery Installation
HINT: When the flame height adjustment no longer operates, this is an indication that the battery
box batteries are low and require replacement.
See the directions below for battery replacement.
Battery Pack
(make sure this switch is
set to "DC Motor Drive")
Wall
The Wall Switch requires two (2) CR2032 3V
batteries (included).
NOTE: The positive side (+) faces outwards.
CR2032
CR2032
PRESS TO OPEN
Latching Solenoid DC Motor Drive
Wireless Wall Switch
AA Battery
AA Battery
AA Battery
AA Battery
Cover Plate
(snaps into place)
The battery pack requires four
(4) AA batteries (not included)
The Remote requires two (2) AAA batteries (included)
To register your TRAVIS INDUSTRIES, INC. 7 Year Warranty, complete the enclosed Warranty card and mail it within ten (10) days of the appliance
purchase date to: TRAVIS INDUSTRIES, INC., 4800 Harbour Pointe Blvd. SW, Mukilteo, WA 98275. TRAVIS INDUSTRIES, INC. warrants this gas
appliance (appliance is defined as the equipment manufactured by Travis Industries, Inc.) to be defect-free in material and workmanship to the original
purchaser from the date of purchase as follows:
Check with your dealer in advance for any costs to you when arranging a warranty call.
Mileage or service charges are not covered by this warranty. This charge can vary from store to store.
Years 1 & 2 - COVERAGE: PARTS & LABOR
Burner Assembly:
Burner, Burner Pan, Air Shutter Assembly, Main Burner
Orifice, Grate
Firebox Assembly:
Adjustable Air Restrictor, Pressure Relief Mechanisms,
Barometric Control Mechanism (for models with Remote Heat
Ducts), Glass Attachment Mechanism
Electrical Assembly (within heater
structure):
Wiring harness
Exclusions:Paint, Gasketing
Years 3 THROUGH 5 - COVERAGE: PARTS & LABOR
Firebox Assembly:
Adjustable Air Restrictor, Pressure Relief Mechanisms,
Barometric Control Mechanism (for models with
Remote Heat Ducts), Glass Attachment Mechanism
Exclusions:Paint, Gasketing, Burner Assembly, Electrical Assembly, Gas Control Assembly, Glass, Ceramic Logs, Accessories, Heat Bypass
Assembly, Re-Installation Allowance
Years 6 & 7 - COVERAGE: PARTS ONLY
Firebox Assembly:
Adjustable Air Restrictor, Pressure Relief Mechanisms, Barometric Control Mechanism (for models with Remote Heat Ducts), Glass Attachment Mechanism
Exclusions:Paint, Gasketing, Burner Assembly, Electrical Assembly, Gas Control Assembly, Glass, Ceramic Logs, Accessories, Heat Bypass
Adjustable control valve, wiring and connectors (located within the
metal heater structure), thermopile, thermocouple, pilot hood,
orifices, pilot gas line, ignitor
Glass
Glass (breakage from thermal shock)
Ceramic Logs
Log Set, Coals, Ember Strip (Steel Fiber)
One-Way Freight Allowance
One-way freight allowance on pre-authorized repair done at
factory is covered.
Accessories
Cast Firebacks, Andirons, Trim
Heat Bypass Assembly
Re-Installation Allowance
In cases where heater must be removed from home for
repairs, a partial cost of re-installation is covered (preauthorization required)
One-Way Freight Allowance
One-way freight allowance on pre-authorized repair done at
factory is covered.
CONDITIONS & EXCLUSIONS
1. This new gas appliance must be installed by a qualified gas appliance technician. It must be installed, operated, and maintained at all times in accordance with the instructions in the Owner’s
Manual. Any alteration, willful abuse, accident, neglect, or misuse of the product shall nullify this warranty.
2. This warranty is nontransferable, and is made to the ORIGINAL purchaser, provided that the purchase was made through an authorized TRAVIS dealer.
3. Discoloration and some minor expansion, contraction, or movement of certain parts and resulting noise, is normal and not a defect and, therefore, not covered under warranty. The installer
must ensure the appliance is burning as per the rating tag at the time of installation. Over-firing (operation above the listed BTU rate) of this appliance can cause serious damage and will nullify
this warranty.
4. The warranty, as outlined within this document, does not apply to the chimney components or other Non-Travis accessories used in conjunction with the installation of this product. If in doubt as
to the extent of this warranty, contact your authorized TRAVIS retailer before installation.
5. Travis Industries will not be responsible for inadequate performance caused by environmental conditions such as nearby trees, buildings, roof tops, wind, hills or mountains or negative pressure
or other influences from mechanical systems such as furnaces, fans, clothes dryers, etc.
6. This Warranty is void if:
a. The unit has been operated in atmospheres contaminated by chlorine, fluorine or other damaging chemicals.
b. The unit is subject to submersion in water or prolonged periods of dampness or condensation.
c. Any damage to the unit, combustion chamber, heat exchanger or other components due to water, or weather damage which is the result of, but not limited to, improper chimney/venting
installation.
7. Exclusions to this 7 Year Warranty include: injury, loss of use, damage, failure to function due to accident, negligence, misuse, improper installation, alteration or adjustment of the
manufacturer's settings of components, lack of proper and regular maintenance, damage incurred while the appliance is in transit, alteration, or act of God.
8. This 7 Year warranty excludes damage caused by normal wear and tear, such as paint discoloration or chipping, worn or torn gasketing, corroded or cracked logs, embers, etc. Also excluded is
damage to the unit caused by abuse, improper installation, modification of the unit, drilling of the orifices, or the use of fuel other than that for which the unit is configured. Units are shipped for
natural gas and must be converted to propane using the included conversion kit. Confirm fuel configuration with your installer.
9. Damage to gold or nickel surfaces caused by fingerprints, scratches, melted items
not covered in this warranty.
10. TRAVIS INDUSTRIES, INC. is free of liability for any damages caused by the appliance, as well as inconvenience expenses and materials. Incidental or consequential damages are not covered
by this warranty. In some states, the exclusion of incidental or consequential damage may not apply.
11. This warranty does not cover any loss or damage incurred by the use or removal of any component or apparatus to or from the gas appliance without the express written permission of TRAVIS
INDUSTRIES, INC. and bearing a TRAVIS INDUSTRIES, INC. label of approval.
12. Any statement or representation of TRAVIS products and their performance contained in TRAVIS advertising, packaging literature, or printed material is not part of this 7 year warranty.
13. This warranty is automatically voided if the appliance’s serial number has been removed or altered in any way. If the appliance is used for commercial purposes, it is excluded from this warranty.
14. No dealer, distributor, or similar person has the authority to represent or warrant TRAVIS products beyond the terms contained within this warranty. TRAVIS INDUSTRIES, INC. assumes no
liability for such warranties or representations.
15. Travis Industries will not cover the cost of the removal or re-installation of hearths, facing, mantels, venting or other components.
16. If for any reason any section of this warranty is declared invalid, the balance of the warranty remains in effect and all other clauses shall remain in effect.
17. THIS 7 YEAR WARRANTY IS THE ONLY WARRANTY SUPPLIED BY TRAVIS INDUSTRIES, INC., THE MANUFACTURER OF THE APPLIANCE. ALL OTHER WARRANTIES,
WHETHER EXPRESS OR IMPLIED, ARE HEREBY EXPRESSLY DISCLAIMED AND PURCHASER’S RECOURSE IS EXPRESSLY LIMITED TO THE WARRANTIES SET FORTH
HEREIN.
IF WARRANTY SERVICE IS NEEDED:
1. If you discover a problem that you believe is covered by this warranty, you MUST REPORT it to your TRAVIS dealer WITHIN 30 DAYS, giving them proof of purchase, the purchase date,
and the model name and serial number.
2. Travis Industries has the option of either repairing or replacing the defective component.
3. If your dealer is unable to repair your appliance’s defect, he may process a warranty claim through TRAVIS INDUSTRIES, INC., including the name of the dealership where you purchased the
appliance, a copy of your receipt showing the date of the appliance’s purchase, and the serial number on your appliance. At that time, you may be asked to ship your appliance, freight charges
prepaid, to TRAVIS INDUSTRIES, INC. TRAVIS INDUSTRIES, INC., at its option, will repair or replace, free of charge, your TRAVIS appliance if it is found to be defective in material or
workmanship within the time frame stated within this 7 year warranty. TRAVIS INDUSTRIES, INC. will return your appliance, freight charges (years 1 to 5) prepaid by TRAVIS INDUSTRIES,
INC., to your regional distributor, or dealership.
4. Check with your dealer in advance for any costs to you when arranging a warranty call. Mileage or service charges are not covered by this warranty. This charge can vary from store to store.
, or other external sources left on the gold or nickel from the use of cleaners other than denatured alcohol is