Traulsen RBC400 Service Manual

Traulsen Refrigeration

SERVICE MANUAL

Instructions For The Troubleshooting And

Repair Of Traulsen SmartChill

Record And Label Printers

RBC50, RBC100, RBC200, RBC200RT,

RBC400 & RBC400RT Blast Chiller Models

®

Control

This manual is prepared for the use of trained Authorized Traulsen Service Agents and should not be used by
those not properly qualied. This manual is not intended to be all encompassing, but is written to supplement
the formal training, on-the-job experience and other product knowledge acquired by Authorized Traulsen
Service Agents. Before proceeding with any work, you should read, in its entirety, the repair procedure you
wish to perform to determine if you have the necessary tools, instruments and skills required to perform the
procedure. Only a trained Authorized Traulsen Service Agent should perform procedures for which you do
not have the necessary tools, instruments and skills. Reproduction or other use of this manual without the
express written consent of Traulsen, is prohibited.

FORM NUMBER TR35911 REV. 9/09 P/N 370-60307-00

TABLE OF CONTENTS

I. GENERAL INFORMATION
a-Introduction 1
b-Operation 1
c-Cleaning 1
d-Applicable Models 1
e-Tool Requirements 1
f-Enable-Disable Label Printer 1

II. BASIC SERVICE PROCEDURES & ADJUSTMENTS
a-Check Record Printer Media 2
b-Check Label Printer Media 2
c-Loading The Printer Media 2
d-Running A Test Print 2

III. PRINTER COMPONENT DIAGRAM 2

I. GENERAL INFORMATION

I. a–INTRODUCTION:

A Traulsen Blast Chiller will come standard with one printer, the
record printer. All SmartChill® controls have the option to enable
or disable the use of a second printer, the label printer.

When facing the front of the unit the record printer is located in
the left printer housing and the label printer is in the right printer
housing.

Both printers, record and label, have the same part number
950-60355-00 and are interchangeable with the exception of
any RBC50 models manufactured prior to 2008, with 90 degree
printer boards in which case the part number is 950-60408-00.

I. b–OPERATION:

SmartChill® printers are thermal printers, meaning no ink is re­quired. Upon receipt of a signal from the SmartChill® control,
the printers will print specied data. The record printer ONLY
uses 2 ¼” thermal paper and the label printer ONLY uses 2 ¼”
Traulsen thermal label stock part number 400-60004-00.

The record printer will print power on diagnostics information,
single batch data, and twelve hour data logs.

IV. ADVANCE SERVICE PROCEDURES & ADJUSTMENTS
a-Cutting Wheel Operation 3
b-Check Printer Power-Basic 3
c-Check Printer Power-Advanced 3
d-Check Printer Data Harness 3
e-Interchange Instructions 3

V. FLOW CHART - SERVICE PROCEDURES
& ADJUSTMENTS 4

VI. SMARTCHILL® BOARD DIAGRAM 5

VII. TROUBLESHOOTING 6

I. d–APPLICABLE MODELS:

This manual applies to the following Traulsen models:

RBC50 Undercounter Blast Chill Model
RBC100 Reach-In Blast Chill Model
RBC200 Roll-In Blast Chill Model
RBC200RT Roll-Thru Blast Chill Model
RBC400 Roll-In Blast Chill Model
RBC400RT Roll-Thru Blast Chill Model

NOTE: This manual refers to the above models built
after June 2003, equipped with the SmartChill® control.
For information regarding models built prior to that date
please contact the factory at 800-825-8220.

I. e–TOOL REQUIREMENTS:

• Basic hand tools

• AC/DC VOM

I. f–ENABLE-DISABLE LABEL PRINTER:

The FACTORY SETTINGS MODE allows service per­sonnel to return various control settings to their factory
preset parameters.

The label printer will print single batch product labels, that may
be applied on food containers.

I. c–CLEANING:

Dirt and debris can build up on the feed roller and cutting wheel
cartridge and impede normal operation. Clean only with electric
contact cleaner using a lint free cloth.

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I. GENERAL INFORMATION (cont’d)

I. f–ENABLE-DISABLE LABEL PRINTER (cont’d):

To enter from the keypad, press “MORE” from the “MAIN
MENU”. Press “SETUP”, and change the “PASSWORD
(PIN)” to “85”. Press and hold the upper left, upper right
and lower right keys simultaneously. Then release all
keys. Display will read as follows:

Press “NEXT”, this will bring you to the Label Printer
option screen:

II. BASIC SERVICE PROCEDURES

& ADJUSTMENTS (cont’d)

II. c–LOADING THE PRINTER MEDIA:

• Place printer media on spindle (see gure 1; reference 7).

• Fold the end of the printer media to a centered point allows
smoother transition when feeding (see gure 1; reference 4).

• Lift the cutting wheel cartridge (see gure 1; reference 3) and
release the feed roller tension arm (see gure 1; reference 6).

• Feed the printer media over the feed roller (see gure 1; refer

ence 5) and through the cutting wheel cartridge.
NOTE: Thermal coating side must face up.

• Engage feed roller tension arm and cutting wheel cartridge.

II. d–RUNNING A TEST PRINT:

• Start at the “MAIN MENU”

• Press “MORE”

• Press “SET UP”

• Change “PASSWORD (PIN)” to “75”

• Press the top left, top right and the bottom right buttons

simultaneously and release to enter the “SERVICE MENU”

• Press “NEXT”

• Select “PRINTERS”

• Press “RECORD READY” or “LABEL READY” for a test print.

Press the up or down arrow to toggle between “LABEL
PRINTER (NO)” and “LABEL PRINTER (YES)”.

Press “NEXT” until you reach the screen with “EXIT” op­tion. Press “EXIT” then press “YES” to save settings.

II. BASIC SERVICE PROCEDURES

& ADJUSTMENTS:

II. a–CHECK RECORD PRINTER MEDIA:

The record printer must be loaded with 2 ¼” thermal
paper. The thermal side must be facing up.

Verify paper has thermal coating by running a blunt ob­ject across the thermal coating. The friction will create
enough heat to leave markings on the thermal coated
side.

II. b–CHECK LABEL PRINTER MEDIA:

The Label printer must be loaded with 2 ¼” Traulsen
label stock, part number 400-60004-00. Labels must
be facing up.

Traulsen label stock can be identied by the ½” or by
¼” black place marker on the top right corner of each
label.

III. PRINTER COMPONENT DIAGRAM

III. a-PRINTER COMPONENT DIAGRAM:

Reference 1=Printer Power Port-Red Harness
Reference 2=Printer Data Port-White Harness
Reference 3=Cutting Wheel Cartridge
Reference 4=Paper Folded To Point For Easy Feed
Reference 5=Feed Roller
Reference 6=Feed Roller Tension Arm

Reference 7=Thermal Paper Or Label Stock

1

2

3

4

5

6

7

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Figure 1