This section includes a list of error messages and frequently
asked questions for problems you may encounter with your blood
pressure monitor. If the products not operating as you think it
should, check here before arranging for servicing.
PROBLEM SYMPTOM CHECK THIS REMEDY
No power
Low
batteries
Error
massage
Display will not
light up.
E1 shows
The cuff is not secure.E 3 shows
Relax for a moment
and then measure again.
E 10 or
E 11 shows
The monitor detected
motion,talking or the
pulse is too poor while
measuring.
E 20 shows
E 21 shows Relax for a moment and
then measure again.
EExx,shows on
the display.
A calibration error
occurred.
Retake the measurement.
If the problem persists,
contact the retailer or our
customer service
department for further
assistance.Refer to the
warranty for contact
information and return
instructions.
The measurement
process does not detect
the pulse signal.
Loosen the clothing on
the arm and then
measure again.
The treatment of the
measurement failed.
Power is exhausted. Charge the power
Power is low. Charge the power
Power supply
3.7V 1000mAH Built-in rechargeable li-polymer
battery, 6V 1A AC Adaptor
Display moder
Blue LCD with White Backlight
V.A.= 86.1mm(L) x24mm(W)
Measurement mode
Oscillographic testing mode
Measurement range
Accuracy
Normal working condition
Storage & transportation
condition
Measurement perimeter
of the upper arm
About 22cm-42cm
Net Weight Approx.265 g
External dimensions
Attachment
Approx.130.9mm×73mm×29.4mm
AC Adaptor,user manual
Mode of operation Continuous operation
Degree of protection Type BF applied part
Protection against
ingress of water
IP22, It means the device could protected
against solid foreign objects of 12.5 mm and
greater, and against vertically falling water
drops when ENCLOSURE tilted up to 15°
Software version
Device classification
V01
Battery Powered Mode:
Internally Powered ME Equipment
WARNING: No modification of this equipment is allowed.
Rated cuff pressure:
0kPa-40kPa
(0mmHg-300mmHg)
pulse value:(40-199)beat/minute
Pressure:
5℃-40℃within±0.4kPa(3mmHg)
pulse value:±5%
Temperature:-20℃ to 60℃
Relative humidity: 10%RH to 93%RH
Atmospheric pressure: 50kPa to 106kPa
Temperature:5℃ to 40℃
Relative humidity: ≤85%RH
Atmospheric pressure: 86kPa to 106kPa
AC Adaptor charged Mode:
Class II ME Equipment
Measurement pressure: 5.3kPa-30.7kPa
(40mmHg-230mmHg)
TROUBLESHOOTING SPECIFICATIONS
24 25
Refasten the cuff and
relax for a moment and
then measure again.
Communication error
Check if the App is on or
not,try data transmission
again.
Display is dim or
shows