CFETF10xx-110
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24-Hour Technical Support: 1-800-260-1312 -- International: 00-1-952-941-7600
Troubleshooting
If the media converter fails, isolate and correct the failure by determining the answers
to the following questions and then taking the indicated action:
1. Is the PWR LED illuminated?
NO
• Is the media converter slide-in-module installed properly in the chassis?
• Is the power cord properly installed in the chassis and at the external
power source?
• Does the external power source provide power?
• Contact Technical Support: 1-800-260-1312 (Int’l: 00-1-952-7600).
YES
• Proceed to step 2.
2. Is the TX LED illuminated?
NO
• Check the twisted-pair cables for proper connection.
• Contact Technical Support: 1-800-260-1312 (Int’l: 00-1-952-7600).
YES
• Proceed to step 3.
3. Is the FX LED illuminated?
NO
• Check the fiber cables for proper connection.
• Verify that the TX and RX cables on the media converter are connected to
the RX and TX ports, respectively, on the other device.
• Contact Technical Support: 1-800-260-1312 (Int’l: 00-1-952-7600).
YES
• Proceed to step 4.
4. Is the TX LED flashing?
NO
• If there is no activity on the 100Base-TX port, proceed to step 5.
• If there is activity on the 100Base-TX port, disconnect and reconnect the
100Base-TX cable to restart the initialization process.
• Restart the workstation to restart the initialization process.
• Contact Technical Support: 1-800-260-1312 (Int’l: 00-1-952-7600).
YES
• Proceed to step 5.
5. Is the FX LED flashing?
NO
• If there is no activity on the 100Base-FX port, continue below
• If there is activity on the 100Base-FX port, disconnect and reconnect the
100Base-FX cable to restart the initialization process.
• Verify that the TX and RX cables on the media converter are connected to
the RX and TX ports, respectively, on the other device.
• Restart the workstation to restart the initialization process.
• Contact Technical Support: 1-800-260-1312 (Int’l: 00-1-952-7600).
YES
• Contact Technical Support: 1-800-260-1312 (Int’l: 00-1-952-7600).
techsupport@transition.com -- Click the “Transition Now” link for a live Web chat.
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Contact Us
Technical Support
Technical support is available 24 hours a day.
US and Canada: 1-800-260-1312
International: 00-1-952-941-7600
Transition Now
Chat live via the Web with Transition Networks Technical Support.
Log onto www.transition.com and click the Transition Now link.
Web-Based Seminars
Transition Networks provides seminars via live web-based training.
Log onto www.transition.com and click the Learning Center link.
E-Mail
Ask a question anytime by sending an e-mail to our technical support staff.
techsupport@transition.com
Address
Transition Networks
10900 Red Circle Drive
Minnetonka MN 55343, U.S.A.
telephone: 952-941-7600
toll free: 800-526-9267
fax: 952-941-2322
Declaration of Conformity
Name of Mfg: Transition Networks
10900 Red Circle Drive, Minnetonka MN 55343, U.S.A.
Model: CFETF10xx-110 Series media converters
Part Number(s): CFETF1011-110, CFETF1013-110, CFETF1014-110, CFETF1015-110,
CFETF1016-110, CFETF1017-110, CFETF1040-110
Regulation: EMC Directive 89/336/EEC
Purpose: To declare that the CFETF10xx-110 to which this declaration refers is in
conformity with the following standards.
CISPR 22:1993; EN 55022:1994+A1: 1995+A2:1997, Class A; EN 55024:1998; FCC Part 15
Subpart B; EN 61000-3-2:1995+A14:2000; EN 61000-3-3: 199521 CFR subpart J
I, the undersigned, hereby declare that the equipment specified above conforms to the above Directive(s)
and Standard(s).
January, 2009____
Stephen Anderson, Vice-President of Engineering Date