Warranty Card
Warranty Period
The warranty period starts at the time of product’s original purchase by the first end-user. The product may
consist of several dierent parts and dierent parts may be covered by a dierent warranty period (hereinafter
“Warranty period”).
Warranty period: One year (366 days) for the U23 P2P Smart Camera and the common connector, and Six (6)
months for the accessories (limited to E27 Lighting Power Connector, MR16 Lighting Power Connector, Infrared
lights Ring, USB Cable and Travel Adaptor).
Warranty conditions
1. Repairs under warranty period shall be carried out by the company authorized personnel only.
2. Warranty will be applicable only after inspection of the unit and clearance of condition by the
authorized factory.
3. Transuent’s obligation under this warranty shall be limited to repair or providing replacement of part/s only. The
maximum claim/s if entertained by Transuent will be subject to the maximum retail price of the product purchased
or the purchase price, whichever is lower.
4. The Limited Warranty does not cover:
(a) Normal wear and tear
(b) Defects caused by rough handling
(c) Defects or damages caused by misuse of the Product, including use that is contrary to the
instructions provided by Transuent
(d) Other acts beyond the reasonable control of Transuent
(e) Defects or alleged defects caused by the fact that the product was used with, or connected to,
any product, accessory, software and/or service not manufactured, or supplied, by Transuent or was used
otherwise than for its intended use. Defects can be caused by viruses from your or a third party’s unauthorized
access to services, other accounts, computer systems or networks. This unauthorized access can take place
through hacking, password mining or through a variety of other means.
5. The Limited Warranty is not enforceable if the Product/accessory is opened, modied, or repaired by anyone
other than an authorized factory, if it is repaired using unauthorized spare parts or if the Product’s P2P UID number
have been removed erased, defaced, altered or are illegible in any way and this shall be determined in the sole
discretion of Transuent.
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