Transax VeriFone Vx510 Installation Instructions Manual

TMS, Vx510 P.S.T.N. Read Me First Installation Guide, 0412 v10 1

Please store this document safely. You may need to refer to it again in the future. For more information
on how to use your card machine, please also refer to your main Vx510 User Guide

READ ME FIRST!

Card Machine (Terminal)

Installation Instructions

(Vx510 PSTN)

1. List of Parts and Contents

2. Next Steps

3. Installation (essential)

4. How to add a dialing prefi x
e.g. 9 (optional)

5. Card Sales and Refunds

6. End of Day procedure (essential)

7. Troubleshooting

8. Manual Sales procedure

9. Paper Roll ordering

10. Useful Contacts

©TRANSAX Merchant Services. All rights reserved.

TRANSAX is a registered trademark of Certegy Ltd.

TMS, Vx510 P.S.T.N. Read Me First Installation Guide, 0412 v102

1. List of Parts and Contents

Please find enclosed your VeriFone Vx510 Terminal with:

• PIN Privacy Shield

• Grey Telephone Lead

• Paper Rolls x2

• Power Lead

• Power Pack

• Terminal Installation Instructions (this booklet)

• Vx510 User Guide

• Paper Roll Order Form

• Manual Sales Vouchers

Parts and Contents Section

Grey Telephone Lead Power Lead

Paper Rolls

Terminal User Guide Paper Roll Order Form Manual Sales Vouchers

Power Pack

Vx510 Terminal &
PIN Privacy Shield

TMS, Vx510 P.S.T.N. Read Me First Installation Guide, 0412 v10 3

2. Next Steps

You should have already received your TRANSAX Merchant Services Welcome Pack.
If not, or if you require any assistance at any stage of the set-up process, please call
our Technical Helpdesk / Client Services team on:

0845 600 8055 (UK) or 01 667 5152 (ROI).

In part 3 of this guide, you will be guided through the Installation of your Terminal.
Please read all parts of this document, you will then be ready to start processing

transactions. Please retain all contents (including the original packaging).

IMPORTANT:

To be paid for your card transactions you must submit them at the end of every working
day with the ‘End of day procedure’.
See part 6 of this guide, or Section 1.13 (page 36) of your main Vx510 User Guide.

Next Steps Section

TMS, Vx510 P.S.T.N. Read Me First Installation Guide, 0412 v104

3. Installation (essential)

Telephone Lead Connection

Connect the TELEPHONE LEAD (using the clear plastic end) into the communication port
marked half way down the underside of the terminal. The white plastic end of your
telephone lead connects into your analogue telephone socket.

Paper Roll Loading

The paper roll is stored in a ‘well’ at the top of the machine,
above the screen. To load paper, press the cover release
button down (right hand side) and the lid will open. Drop a
new PAPER ROLL into the ‘well’ ensuring that the end
of the roll is towards the front. Pull the end of the roll up,
so that the smooth, shiny side of the paper is facing the
serrated edge - with some protruding out of the top of the
machine. Carefully close the lid, it will lock into place.

Connecting Power Leads

Connect the POWER LEAD to the POWER PACK.
Plug the power lead into the terminal (using the
port marked on the underside of the Terminal).
Insert the plug into a power socket.

PIN Privacy Shield

Affi x the PIN Privacy Shield by connecting it to the front of the terminal and clipping it
securely over the number key pad.

Installation Section