• Remote access via smartphone, tablet, or P.C.
(requires a NexiaTM Smart Home Comfort System account)
• Interactive 4.3” black & white touchscreen
•
7 Day programmable, 4 schedules/day
• Built in humidity sensor with RH display
• Filter, maintenance, humidier service reminders
• Remote temperature sensing option (1 indoor/1 outdoor)
• Auxiliary & compressor heat lockouts
• Dehumidication (over cooling)
• Enhanced dehumidication (cooling)
• Adjustable variable speed fan settings (pwm)
• Energy Savings Mode (ESM)
• Screen lock
• Upgradable rmware (requires a Nexia™ Smart Home Comfort System account)
• Service test modes
• Humidier control
XR724 Product Specications
SpecicationDescription
Product Model: TCONT724AS42DAA
Product: XR724 HVAC System comfort control. WiFi communications enabled.
Size: 5.75” wide x 3.5” height x 1” depth
Display: Fixed Segment LCD, 4” x 2.25”, with 17 character alpha numeric display
Touchscreen:Yes
Backlight: Yes, White, Controllable, on, off, timeout
Power: 24VAC from HVAC System
HVAC System Type: Standard (gas/electric), Heat Pump, or Dual Fuel
Heat/Cool Stages:Up to four stages of heat/two stages cool
PWM Output (BK)Variable speed motor control
Heat Pump Switchover valve:Selectable change over with cool or with heat
Auxiliary ContactHumidier, Ventilation or Dehumidier control
Communications: WiFi
Memory:Non-volatile
Date/Time:12 hour super capacitor backup
Time is automatically updated if the control is connected to Nexia Smart Home
Comfort System
XR724 USER GUIDE
Operation
The XR724 Comfort Control provides typical operation of a forced air heating and cooling HVAC system. It also
features WiFi capability for remote control and Nexia Smart Home Comfort System connectivity.
:
PM
F
Cooling
Auto
Fan
Menu
Hold
Cool
SchedMode
Normally, the Comfort Control displays the Home Screen as shown above.
ItemDescriptionNotes
Clock DisplayThe current time is displayed in the upper left corner
Dynamic Labels and Func
tion Control Buttons
Setpoint Display and Setpoint Up/Down Buttons
Temperature DisplayThe Comfort Control displays the current temperature
Menu ButtonButton used to access other Comfort Control menus
System Mode ButtonButton used to change the system mode. Off: System off
Fan Mode ButtonButton used to change the fan modeAuto: Fan on when cooling/heating is necessary
Schedule Mode ButtonButton used to change the schedule mode
of the main screen. The time will blink when the clock
has not been set.
-
The buttons are dened by the dynamic labels in each
button. As you navigate through menus, the labels for
the buttons will change.
The current heat or cool setpoint is displayed. These
setpoints may be set using Nexia Smart Home
Comfort System, the Control’s internal schedule, or
by pressing the Setpoint Up/Down buttons. Pressing
the setpoint button changes the setpoint screen. The
current mode is displayed at the top of the screen.
Adjust the setpoint by pressing the up or down arrows.
To change setpoint mode press the MODE button.
as sensed by the internal temperature sensor.
The default mode is HOLD which disables scheduling.
See TIME/DATE for more information. If the control is
connected to Nexia Smart Home Comfort System the
clock will be updated by the Nexia portal.
The setpoints will push each other if they are adjusted
to within the minimum heat/cool separation setting.
This is normally 3 degrees.
The internal temperature sensor can be adjusted as
necessary.
Heating: Heating only
Cooling: Cooling only
Auto: Heating/Cooling as necessary
EM Heat: Heat Pump Emergency Heat, Compressor
Disabled, Indoor Heat only.
On: Fan constantly on
Circ: Fan on for a user-selected number of minutes
per hour
Hold: System maintains the current temperature
setpoints. Schedules are disregarded.
Run: Run the system schedule
Energy Saving Mode (ESM): Run schedule
using the ESM Setpoints.
Manual setpoint changes while in Run Schedule
mode will only last until the next schedule period.
XR724 USER GUIDE
MENU OPTIONS
The following is a guide of the menu options available by pressing the Menu button. Certain menu selections, which
are marked by an asterisk ( * ), may or may not be present depending on other menu settings.
HUMIDITY *
* Only appears as a menu item if Dehumidify is set to Yes, Aux Relay is set to Dehumidier, or Aux Relay is set to
Humidity.
HUMIDITY
SettingRangeDescription
Cooling RH Target*30% to 60% [50%]Select the desired indoor relative humidity during cooling mode. Dehu-
Heating RH Target*10% to 45% [40%]Select the desired indoor relative humidity during heating mode.
Once all selections have been made, press the Done button to exit and return to menu. Press Next to navigate to the next setting.
USER SETTINGS
midication must be enabled in the Installer Settings for this option to be
available.
Humidication must be enabled in the Installer Settings for this option to
be available.
User Settings allow the user to customize various settings on the XR724 control. To access User Settings simply press
the Menu button once and “User Settings” will be displayed. To enter the User Settings menu, press the Select button,
then use the Next button to navigate through the options below. The default setting will be shown in brackets. After
each selection press the Done button to save changes. Certain menu selections, which are marked by an asterisk ( * ),
may or may not be present depending on other menu settings.
THERMOSTAT
SettingRange / Sub SettingDescription / Range of Sub Settings
Temperature Scale[Fahrenheit], CelsiusSelect the temperature display scale
Max Heat Setpoint55 - [90] DegreesSelect the highest heating setpoint allowed
Min Cooling Setpoint[60] - 99 DegreesSelect the lowest cooling setpoint allowed
Time/Date*Set Hour1 - 12 AM, 1 - 12 PM [12PM]
If connected with Nexia,
then time and date are
provided by the network
Continuous Fan Airow*35% - 100% [50%]Select the desired fan speed when the Fan Mode selected is Continuous
Fan Circulate On Time[10] - 55 minutesSelect the desired amount of time the fan will cycle per hour when the Fan
Once all selections have been made, press the Done button to exit and return to menu. Press Next to navigate to the next setting.
Set Minutes0 - 59 [0]
Day of Week[Sun], Mon, Tue, Wed, Thr, Fri, Sat
Year [2013] - 2113
Month[Jan], Feb, Mar, Apr, May, Jun, Jul, Aug, Sep, Oct, Nov, Dec
Date[1] - 31
DST Enable[Yes], No
(variable speed blower required). Only available if ID Fan Type = Variable.
Mode selected is Circ
XR724 USER GUIDE
USER SETTINGS continued
The following is a guide of the menu options available by pressing the Menu button. Certain menu selections, which
are marked by an asterisk ( * ), may or may not be present depending on other menu settings.
SCHEDULES
SettingRange / Sub SettingsDescription / Range of Sub Settings
ESM Heat Setpoint*55 - 90 degrees [62]
ESM Cooling Setpoint*60 - 99 degrees [85]Select the desired Cooling Setpoint when ESM is selected
Edit Schedule*Select Day (use Back/Next)
Wake Period
Day PeriodSet Time [8:00 am]
Eve PeriodSet Time [6:00 pm]
Night PeriodSet Time [10:00 pm]
Copy Schedule*Copy from (use Back/Next)
Select day to copy
Copy (day selected) To
Smart Recovery*Yes, [No]
Once all selections have been made, press the Done button to exit and return to menu. Press Next to navigate to the next setting.
Select the desired Heating Setpoint when ESM (Energy Savings Mode)
is selected
This section is done for each day
Set Time [6:00 am]
• Unlocked - Enables selection of all menus and settings
• Display Lock - Disables selection of all menus and settings
Note: When Display Lock is selected a lock icon will appear next to the
up arrow.
Note: To disable Display Lock, press and hold the Menu button 5 seconds
until the lock icon disappears.
Once all selections have been made, press the Done button to exit and return to menu. Press Next to navigate to the next setting.
CALIBRATE SENSORS
SettingRangeDescription
Sensor Cal +/- 7 degrees (F or C) [0 deg]Calibrate the internal temperature sensor (1˚ in F = 2˚ in C)
Remote Sensor Cal* +/- 7 degrees (F or C) [0 deg]Calibrate an attached remote sensor
ODT Sensor Cal* +/- 7 degrees (F or C) [0 deg]Calibrate an attached outdoor sensor
RH Cal +/- 7 % [0 %]Calibrate the internal humidity sensor
Once all selections have been made, press the Done button to exit and return to menu. Press Next to navigate to the next setting.
XR724 USER GUIDE
WIFI
Even though open networks (no password) and WEP WiFi encryption are supported, it is recommended to use a more
secure network encryption such as WPA2 or later.
WIFI
SettingRangeDescription
NetworkJoin a Network
StatusWiFi not congured
Connection ResultWiFi not congured
InfoSPWF FWFirmware version displayed
RetriesRetries (X)Number of connection retries
Connection TimeDisconnected OR X hoursConnection hours
RSSIRSSI – xx DBMConnection signal strength
Once all selections have been made, press the Done button to exit and return to menu. Press Next to navigate to the next setting.
OR leave network
OR Nexia enrolled
OR Success
SSIDNot Available OR Network Name displayed
IPNot Available OR IP Address displayed
MaskNot Available OR Mask displayed
GWNot Available OR Gateway IP address displayed
DNSNot Available OR DNS IP address displayed
MACNot Available OR MAC address displayed
Network connection action required: Yes, No
Status of Network connection
Status of WiFi connection
NEXIA
NEXIA
SettingRangeDescription
StatusWiFi Not Congured
Enrolled
InfoURL (XXXX)
Port (XXXXX)
Nexia Pin (XXXX)
Enroll OR UnenrollEnroll, UnenrollJoin OR leave a Nexia connection
Once all selections have been made, press the Done button to exit and return to menu. Press Next to navigate to the next setting.
WiFi connection status
Nexia connection info
XR724 USER GUIDE
The following is a guide of the menu options available on screen accessed by pressing the Menu button. Certain
menu selections, which are marked by an asterisk ( * ), may or may not be present depending on other menu settings.
SERVICE
Press and hold Service button for 5 seconds until service menu is displayed
INSTALLER SETTINGS
SettingSub SettingsRange
Equipment TypeODU Type (Outdoor Unit)None, [AC], HP
Control Option*[With Active Heat], Without Active Heat
Vent Run Time*[Off], 5 - 60 min in 5 min increments
Comfort SettingsControl Response[Normal], Less Aggressive, More Aggressive (see page 9 for denitions)
Dehumidify*[Yes], No
Overcooling Limit*[Off], 1 deg, 2 deg, 3 deg
Smart Cont Fan*[No], Yes
Airow SettingsOne of the following groups will be
Fan type = Non VariableOn Delay Cooling[0], 5-90 Sec in 5 sec increments
Off Delay Cooling[0], 5-90 Sec in 5 sec increments
On Delay Heating*[0], 5-90 Sec in 5 sec increments
Off Delay Heating*[0], 5-90 Sec in 5 sec increments
Fan type = VariableOn Delay CoolingDisabled, [Enhanced Mode], 30 sec delay
Off Delay CoolingDisabled, [1.5 Min at 100%], 45 sec delay
On Delay Heating*Disabled, [Enhanced Mode], 30 sec delay
Off Delay Heating*Disabled, [1.5 Min at 100%], 45 sec delay
Hydronic Type = Hydro AirOn Delay Heat[0], 5-90 Sec in 5 sec increments
Off Delay Heat[0], 5-90 Sec in 5 Sec increments
Lockouts*Aux Heat[No], Yes
Aux Lockout ODT*30 - 70 Deg [50 Deg]
Comp Heat[No], Yes
Comp Lockout ODT*5 - 70 Deg, [40 Deg]
Once all selections have been made, press the Done button to exit and return to menu. Press Next to navigate to the next setting.
displayed
XR724 USER GUIDE
SERVICE continued
The following is a guide of the menu options available on screen accessed by pressing the Menu button. Certain
menu selections, which are marked by an asterisk ( * ), may or may not be present depending on other menu settings.
TEST MODE (stays on for 30 minutes)
Test ModeSettingsDescription
Blower (Non-VS)Blower OnEnergize “G” circuit
Blower (VS)50%, 100%Energize “G” and “BK” circuit
CoolingSingle Stage, 1st Stage, 2nd Stage Energize selected “Y1” or “Y2”, “O” and “G” circuit (BK also for VS
Comp Heating*
Indoor Heating
Aux RelayRelay OnClose normally open dry contacts
Once testing is complete, press the Done button to exit and return to menu.
Single Stage, 1st Stage, 2nd Stage
Single Stage, 1st Stage, 2nd Stage
REMINDERS
SettingRangeDescription
Filtration Enable[No], YesFilter change reminder
Filter Period*[Monthly], Quarterly, Bi-Annually,
Start Month*[Jan], Feb, Mar, Apr, May, Jun,
System Maint Enable[No], YesSystem Maintenance reminder
Maint Period*[Bi-Annually], AnnuallyMaintenance reminder period
First Maint Month*Jan, Feb, [Mar], Apr, May, Jun,
Second Maint Month*Jan, Feb, Mar, Apr, May, Jun, Jul,
Humidier Enable[Yes], No
Start Month[Jan], Feb, Mar, Apr, May, Jun,
Once all selections have been made, press the Done button to exit and return to menu. Press Next to navigate to the next setting.
Annually
Jul, Aug, Sep, Oct, Nov, Dec
Jul, Aug, Sep, Oct, Nov, Dec
Aug, [Sep], Oct, Nov, Dec
Jul, Aug, Sep, Oct, Nov, Dec
indoor unit)
Energize selected “Y1” or “Y2” and “G” circuit (“BK” also for VS
indoor unit)
Energize selected “W1” or “W2” (“G” circuit also for electric heat)
Filter change reminder period
Period start month
Period start month
2nd period start month
RESTORE DEFAULTS
SettingActionDescription
Restore HVAC DefaultsYes, NoResets all HVAC settings to Default Settings
Restore Factory DefaultsPress and Hold “Yes”Press and hold “Yes” button until “Factory” is displayed
Resets HVAC and WiFi defaults
ABOUT
SettingRangeDescription
Version XXXXXXFirmware version number
Device ID (SIN)XXXXXXUnit serial number
ODU TypeNone, AC, HPOutdoor unit type setting
IDU TypeElectric, Gas/Oil, HydronicIndoor unit type setting
SOVW/Cool, W/HeatSwitchover value type setting (HP only)
Once all selections have been made, press the Done button to exit and return to menu. Press Next to navigate to the next setting.
XR724 USER GUIDE
CLEAN SCREEN
SettingRangeDescription
Clean Screen Yes, No30 sec countdown
Once all selections have been made, press the Done button to exit and return to menu. Press Next to navigate to the next setting.
XR724 Control Response Proles
From Installer Settings / Comfort Settings (numbers are in degrees, F or C)
Cooling Normal Less Aggressive More Aggressive
Cooling Delta Stage 1 ON 0.5 1 0.5
Cooling Delta Stage 2 ON 1.5 2 1
Cooling Delta Stage 1 OFF -0.5 0 -1.0
Cooling Delta Stage 2 OFF -0.5 0 -1.0
Heating - HP Normal Less Aggressive More Aggressive
Comp Heat Delta Stage 1 ON 0.5 1 0.5
Comp Heat Delta Stage 2 ON 1.5 2 1.0
Indoor Heat Delta Stage 1 ON 2.5 3 1.5
Indoor Heat Delta Stage 2 ON 3.5 4 2.0
Comp Heat Delta Stage 1 OFF 0 0 0
Comp Heat Delta Stage 2 OFF 0 0 0
Indoor Heat Delta Stage 1 OFF 0 0 0
Indoor Heat Delta Stage 2 OFF 0 0 0
Heating - Gas Normal Less Aggressive More Aggressive
Indoor Heat Delta Stage 1 ON 0.5 1 0.5
Indoor Heat Delta Stage 2 ON 1.5 2 1.0
Indoor Heat Delta Stage 1 OFF 0 0 0
Indoor Heat Delta Stage 2 OFF 0 0 0
Timers Normal Less Aggressive More Aggressive
Heat Stage UP Timer 15 min 20 min 10 min
Cool Stage UP Timer 15 min 20 min 10 min
XR724 NEXIA Enrollment
XR724 USER GUIDE
The XR724 uses the Nexia mobile app to enroll into Nexia. To enroll download the Nexia app from the Google Play™
Store or App Store
follow installation wizard prompts.
®
, then launch the app. Once in the app, click Connect New Device, select 724 thermostat then
XR724 USER GUIDE
XR724 NEXIA Enrollment continued
Even though open networks (no password) and WEP WiFi encryption are supported, it is recommended to use a more
secure network encryption such as WPA2 or later.
XR724 USER GUIDE
XR724 NEXIA Enrollment continued
XR724 USER GUIDE
XR724 NEXIA Enrollment continued
XR724 Nexia WiFi Reconguration
PRESS
PRESS
XR724 USER GUIDE
XR724 Nexia WiFi Reconguration continued
XR724 USER GUIDE
XR724 Nexia WiFi Reconguration continued
XR724 USER GUIDE
XR724 Nexia WiFi Reconguration continued
XR724 USER GUIDE
XR724 Nexia WiFi Reconguration continued
XR724 INSTALLER’S GUIDE
Incorrect
Natural heat
Correct
Correct
INSTALLATION AND WIRING
MERCURY NOTICE
When this Comfort Control is replacing an old thermostat that contains mercury in a sealed tube, do not dispose
of your old thermostat in the trash. Dispose of properly. Contact your local waste management authority for
instructions regarding recycling and proper disposal of the old thermostat.
A listing of heating, ventilating and air conditioning wholesalers that participate in the Thermostat Recycling
Corporation’s recycling program are available at www.thermostat-recyle.org.
PHYSICAL LOCATION
Temperature Sensing Considerations
The XR724 Control is designed for installation in climate controlled living spaces. It is recommended to place
the unit in central locations with good circulation. Avoid exterior walls and areas near windows, doors, vents or
concealed pipes
or chimneys.
Placement
Placement
of the 950
of the
XR724
2 FEET
Optimum
Zone
5 FEET
dissipation
from the XR724
Touch Screen
Onboard
Thermistor
Ceiling Fan
Placement
of the XR724
Heat from the XR724 screen may be
trapped within the body of the XR724
control by an external top-down airflow
source, such as a ceiling fan.
The onboard thermistor may
be biased by this heat
causing the displayed indoor
temperature to be elevated.
:
P
M
F
M
enu
H
C
ol
ooli
d
n
g
S
ched
Cool
M
o
d
e
Auto
Fan
XR724 INSTALLER’S GUIDE
AUX/C
J2 AUX NC
C
R
W1
W2
O/B
G
BK
J2
J1
RS
RS
ODT
ODT
AUX NO
Y1
Y2 J1
AUX/C
J2 AUX NC
C
R
W1
W2
O/B
G
BK
J2
J1
RS
RS
ODT
ODT
AUX NO
Y1
Y2 J1
AUX/C
J2 AUX NC
C
R
W1
W2
O/B
G
BK
J2
J1
RS
RS
ODT
ODT
AUX NO
Y1
Y2 J1
AUX/C
J2 AUX NC
C
R
W1
W2
O/B
G
BK
J2
J1
RS
RS
ODT
ODT
AUX NO
Y1
Y2 J1
1
CAUTION: Before proceeding with installation, verify system power has been removed.
Separate the face of the new Comfort Control from the wall plate.
2
Mark two mounting holes using new wall plate.
• Pull wires through hole in center of wall plate.
• Locate the new wall plate over existing opening.
• Mark two holes with pencil.
• Use a level to verify that the two hole locations are level.
• Correct hole locations as needed.
3
Install new wall plate.
• Pull wires through hole in center of wall plate.
• Locate the new wall plate over existing opening.
• Attach wall plate to wall using two screws provided. Do not overtighten.
CAUTION: ELECTRICAL HAZARD
Î NOTE: It is not recommended that this WiFi Comfort Control be mounted onto
metal structures. Metal may adversely affect the radio frequency (RF) communication
between the Comfort Control and the WiFi network .
4
Attach all wires securely to the new Comfort Control.
(See the Field Wiring Diagrams on the following pages.)
Note: A wire must be connected to “C” to power the Comfort Control.
• Use the information from the Field Wiring Diagrams to match the
wires to the correct terminals.
• Use 1/8” blade screwdriver to secure wires in terminals.
CAUTION: EQUIPMENT DAMAGE HAZARD
Improper wiring can lead to equipment damage. Use the eld wiring diagrams to ensure the Comfort Control is wired properly. After
wires are secure, bare wires MUST NOT touch each other. See the Field
Connection Wiring Diagrams on the following pages for specic system applications.
5
Attach the Comfort Control face to the wall plate.
a. Carefully align the face plate to the wall plate while aligning pins
into wire terminals.
b. Once Comfort Control face is properly aligned, apply pressure at
top and bottom of
Comfort Control face until it is secure.
J1
C
R
W1
W2
BK
J2
O/B
RS
RS
G
ODT
Y1
ODT
Y2 J1
AUX NO
AUX/C
J2 AUX NC
6
Turn power to heating and cooling system back on.
The Comfort Control display should turn on and begin displaying information.
Proceed to Installer’s Setup to congure system
settings.
Heat/Cool Diagram 1: 1 or 2 Stage Cooling w/TAM7 Model Variable Speed Air Handler
or TAM9 24V mode
G
W1
YI (In)
R
B/C
Y2
BK
W2
Y 1
R
B
Y2
Notes:
1. Cut/remove the factory installed “BK” jumper at the indoor unit
2. “Y2” & “R” connections at outdoor are only required for two
stage units
3. Jumper “W2” to “W3” if three stages of indoor heat are available
4. “YI” and “YO” connections must be made as shown for freeze
protection and internally mounted condensate overflow circuits to
work properly
5. If third party condensate overflow switches are installed, they
should be wired between “Y1” of the thermostat and “YI” of the
airflow control board
Sensor Options in the Installer Settings/Sensor Settings menu
Remote Sensor (connect to the RS terminals)
- None
- Replaces internal sensor
- Average with internal sensor
Outdoor Temp Sensor (connect to the ODT terminals)
- None
- Outdoor
Caution: Do not run sensor wires in the same bundle with HVAC
wires. Keep away from high voltage wiring to avoid interference.
Remote Temperature Sensor Connections and Operation:
Aux relay
outputs
RS
C
RS
R
ODT
W1
W2
BK
ODT
NO
C
Y1
NC
Y2
O/B
G
Thermostat Connection
Outdoor
Sensor
Remote
Sensor
W3
YO
VS Air Handler &
Electric Heat
One or Two Stage
Cooling Only
(Note 1)
(Note 2)
(Note 2)
(Note 3)
(Note 5)
(Note 4)
Field Wiring Diagrams
Heat/Cool Diagram 2: 1 Stage Cooling w/GAM5A & TAM4 Model Air Handler
G
W1
YI (In)
R
B/C
W2
B
Y
Notes:
1. Jumper “W2” to “W3” if three stages of indoor heat are available
2. “YI” and “YO” connections must be made as shown for freeze
protection and internally mounted condensate overflow circuits to
work properly
3. If third party condensate overflow switches are installed, they
should be wired between “Y” of the thermostat and “YI” of the
airflow control board
Sensor Options in the Installer Settings/Sensor Settings menu
Remote Sensor (connect to the RS terminals)
- None
- Replaces internal sensor
- Average with internal sensor
Outdoor Temp Sensor (connect to the ODT terminals)
- None
- Outdoor
Caution: Do not run sensor wires in the same bundle with HVAC
wires. Keep away from high voltage wiring to avoid interference.
Remote Temperature Sensor Connections and Operation:
Aux relay
outputs
RS
C
RS
R
ODT
W1
W2
BK
ODT
NO
C
Y1
NC
Y2
O/B
G
Thermostat Connection
Outdoor
Sensor
Remote
Sensor
W3
YO
Non-VS
Air Handler &
Electric Heat
One Stage
Cooling Only
(Note 1)
(Note 2)
(Note 3)
O
Heat/Cool Wiring Diagrams
XR724 INSTALLER’S GUIDE
Heat/Cool Wiring Diagrams
Heat/Cool Diagram 3: 1 Stage Cooling w/“GAM5B” Model Air Handler
XR724 INSTALLER’S GUIDE
One Stage
Cooling Only
Non-VS
Air Handler &
Electric Heat
B
Y
B/C
W1
W2
W3
R
(Note 1)
O
G
Y
(Note 2)
Notes:
1. Jumper “W2” to “W3” if three stages of indoor heat is available
2. “Y” terminal must be connected at indoor unit for high stage
airflow.
Thermostat Connection
C
R
W1
W2
O/B
G
Y1
Y2
Remote Temperature Sensor Connections and Operation:
Sensor Options in the Installer Settings/Sensor Settings menu
Remote Sensor (connect to the RS terminals)
- None
- Replaces internal sensor
- Average with internal sensor
Outdoor Temp Sensor (connect to the ODT terminals)
- None
- Outdoor
Caution: Do not run sensor wires in the same bundle with HVAC
wires. Keep away from high voltage wiring to avoid interference.
BK
RS
RS
ODT
ODT
NO
NC
Remote
Sensor
Outdoor
Sensor
C
Aux relay
outputs
Heat/Cool Diagram 4: 2 Stage Cooling w/GAM5B Model Air Handler
Two Stage
Cooling Only
B
R
Y 1
Y2
Notes:
1. Jumper “W2” to “W3” if three stages of
2. “Y” must be connected at indoor unit
(Note 2)
indoor heat are available
for cooling airflow
Non-VS
Air Handler &
Electric Heat
B/C
R
W1
W2
W3
G
Y
2
Y
(Note 1)
(Note 2)
Thermostat Connection
C
R
W1
W2
O/B
G
Y1
Y2
Remote Temperature Sensor Connections and Operation:
Sensor Options in the Installer Settings/Sensor Settings menu
Remote Sensor (connect to the RS terminals)
- None
- Replaces internal sensor
- Average with internal sensor
Outdoor Temp Sensor (connect to the ODT terminals)
- None
- Outdoor
Caution: Do not run sensor wires in the same bundle with HVAC
wires. Keep away from high voltage wiring to avoid interference.
BK
RS
RS
ODT
ODT
NO
C
NC
Remote
Sensor
Outdoor
Sensor
Aux relay
outputs
Non-VS
Air Handler &
Electric Heat
Heat/Cool Diagram 5: 1 Stage Cooling w/GAF2-S Model Air Handler
G
W1
R
B/C
One Stage
Cooling Only
Y
B
Sensor Options in the Installer Settings/Sensor Settings menu
Remote Sensor (connect to the RS terminals)
- None
- Replaces internal sensor
- Average with internal sensor
Outdoor Temp Sensor (connect to the ODT terminals)
- None
- Outdoor
Caution: Do not run sensor wires in the same bundle with HVAC
wires. Keep away from high voltage wiring to avoid interference.
Remote Temperature Sensor Connections and Operation:
Aux relay
outputs
RS
C
RS
R
ODT
W1
W2
BK
ODT
NO
C
Y1
NC
Y2
O/B
G
Thermostat Connection
Outdoor
Sensor
Remote
Sensor
Heat/Cool Diagram 6: 1 Stage cooling w/GAF2-36M Model Air Handler
G
W1
YI (In)
R
B/C
Y
B
Notes:
1. “YI” and “YO” connections must be made as shown for freeze
protection and internally mounted condensate overflow circuits to
work properly
2. If third party condensate overflow switches are installed, they
should be wired between “Y1” of the thermostat and “YI” of the
airflow control board
Sensor Options in the Installer Settings/Sensor Settings menu
Remote Sensor (connect to the RS terminals)
- None
- Replaces internal sensor
- Average with internal sensor
Outdoor Temp Sensor (connect to the ODT terminals)
- None
- Outdoor
Caution: Do not run sensor wires in the same bundle with HVAC
wires. Keep away from high voltage wiring to avoid interference.
Remote Temperature Sensor Connections and Operation:
Aux relay
outputs
RS
C
RS
R
ODT
W1
W2
BK
ODT
NO
C
Y1
NC
Y2
O/B
G
Thermostat Connection
Outdoor
Sensor
Remote
Sensor
YO
Non-VS
Air Handler &
Electric Heat
One Stage
Cooling Only
O
(Note 1)(Note 2)
Heat/Cool Wiring Diagrams
XR724 INSTALLER’S GUIDE
Non-VS
Air Handler &
Electric Heat
Heat/Cool Diagram 7: 1 Stage Cooling w/GAT2 & GAM2 Model Air Handlers
G
W1
R
B/C
W2
One Stage
Cooling Only
Y
B
Notes:
1. Jumper “W2” to “W3” if three stages of indoor heat
are available
Sensor Options in the Installer Settings/Sensor Settings menu
Remote Sensor (connect to the RS terminals)
- None
- Replaces internal sensor
- Average with internal sensor
Outdoor Temp Sensor (connect to the ODT terminals)
- None
- Outdoor
Caution: Do not run sensor wires in the same bundle with HVAC
wires. Keep away from high voltage wiring to avoid interference.
Remote Temperature Sensor Connections and Operation:
(Note 1)
Aux relay
outputs
RS
C
RS
R
ODT
W1
W2
BK
ODT
NO
C
Y1
NC
Y2
O/B
G
Thermostat Connection
Outdoor
Sensor
Remote
Sensor
W
3
Non-VS
Air Handler &
Electric Heat
Heat/Cool Diagram 8: 1 Stage Cooling w/TEM3 Model Air Handler
G
W1
R
B/C
W2
One Stage
Cooling Only
Y
B
Notes:
1. Jumper “W2” to “W3” if three stages of indoor heat
are available
Sensor Options in the Installer Settings/Sensor Settings menu
Remote Sensor (connect to the RS terminals)
- None
- Replaces internal sensor
- Average with internal sensor
Outdoor Temp Sensor (connect to the ODT terminals)
- None
- Outdoor
Caution: Do not run sensor wires in the same bundle with HVAC
wires. Keep away from high voltage wiring to avoid interference.
Remote Temperature Sensor Connections and Operation:
(Note 1)
Aux relay
outputs
RS
C
RS
R
ODT
W1
W2
BK
ODT
NO
C
Y1
NC
Y2
O/B
G
Thermostat Connection
Outdoor
Sensor
Remote
Sensor
W
3
Heat/Cool Wiring Diagrams
XR724 INSTALLER’S GUIDE
Non-VS
Air Handler &
Electric Heat
Heat/Cool Diagram 10: 1 Stage Cooling w/non-Variable Speed Air Handler
(Excludes Hyperion/Forefront/TEM3 Air Handlers)
G
W1
R
B/C
W2
One Stage
Cooling Only
Y
B
Notes:
1. Jumper “W2” to “W3” if three stages of indoor heat
are available
Sensor Options in the Installer Settings/Sensor Settings menu
Remote Sensor (connect to the RS terminals)
- None
- Replaces internal sensor
- Average with internal sensor
Outdoor Temp Sensor (connect to the ODT terminals)
- None
- Outdoor
Caution: Do not run sensor wires in the same bundle with HVAC
wires. Keep away from high voltage wiring to avoid interference.
Remote Temperature Sensor Connections and Operation:
(Note 1)
Aux relay
outputs
RS
C
RS
R
ODT
W1
W2
BK
ODT
NO
C
Y1
NC
Y2
O/B
G
Thermostat Connection
Outdoor
Sensor
Remote
Sensor
W
3
Y
Heat/Cool Wiring Diagrams
Heat/Cool Diagram 9: 1 or 2 Stage Cooling w/TEM8, TEM6 Variable Speed Air Handler
XR724 INSTALLER’S GUIDE
One or Two Stage
Cooling Only
B
R
(Note 2)
Y 1
Y2
(Note 2)
VS Air Handler &
Electric Heat
B/C
R
W1
W2
W3
Y1
G
Y
BK
(Note 4)
2
(Note 1)
(Note 3)
Notes:
1. Cut/remove the factory installed “BK” jumper at the indoor unit
2. “Y2” & “R” connections at outdoor are only required for two
stage units
3. Jumper “W2” to “W3” if three stages of indoor heat are available
4. For non-Trane/American Standard Indoor units “BK” is not
connected and “Y1”/”Y2” must be connected at indoor unit.
Thermostat Connection
C
R
W1
W2
O/B
G
Y1
Y2
Remote Temperature Sensor Connections and Operation:
Sensor Options in the Installer Settings/Sensor Settings menu
Remote Sensor (connect to the RS terminals)
- None
- Replaces internal sensor
- Average with internal sensor
Outdoor Temp Sensor (connect to the ODT terminals)
- None
- Outdoor
Caution: Do not run sensor wires in the same bundle with HVAC
wires. Keep away from high voltage wiring to avoid interference.
BK
RS
RS
ODT
ODT
NO
NC
Remote
Sensor
Outdoor
Sensor
C
Aux relay
outputs
Two Stage VS
Gas Furnace
Heat/Cool Diagram 12: 1 or 2 Stage Cooling w/Variable Speed Gas Furnace
G
W1
Y1
R
B/C
Y2
BK
W2
One or Two stage
Cooling Only
Y 1
R
B
Y2
Notes:
1. Cut/remove the factory installed “BK” jumper at the indoor unit
2. “Y2” & “R” connections at outdoor are only required for two
stage units
3. For non-Trane/American Standard Indoor units “BK” is not
connected and “Y1”/”Y2” must be connected at indoor unit.
Sensor Options in the Installer Settings/Sensor Settings menu
Remote Sensor (connect to the RS terminals)
- None
- Replaces internal sensor
- Average with internal sensor
Outdoor Temp Sensor (connect to the ODT terminals)
- None
- Outdoor
Caution: Do not run sensor wires in the same bundle with HVAC
wires. Keep away from high voltage wiring to avoid interference.
Remote Temperature Sensor Connections and Operation:
Aux relay
outputs
RS
C
RS
R
ODT
W1
W2
BK
ODT
NO
C
Y1
NC
Y2
O/B
G
Thermostat Connection
Outdoor
Sensor
Remote
Sensor
(Note 2)
(Note 2)
(Note 3)
(Note 1)
Heat/Cool Wiring Diagrams
Heat/Cool Diagram 11: 1 Stage Cooling w/non-Variable Speed Gas Furnace
XR724 INSTALLER’S GUIDE
One Stage
Cooling Only
B
Y
One or Two Stage
Gas Furnace
B/C
R
W1
W2
G
Y
Thermostat Connection
C
R
W1
W2
O/B
G
Y1
Y2
Remote Temperature Sensor Connections and Operation:
Sensor Options in the Installer Settings/Sensor Settings menu
Remote Sensor (connect to the RS terminals)
- None
- Replaces internal sensor
- Average with internal sensor
Outdoor Temp Sensor (connect to the ODT terminals)
- None
- Outdoor
Caution: Do not run sensor wires in the same bundle with HVAC
wires. Keep away from high voltage wiring to avoid interference.
1. Cut/remove the factory installed “BK” jumper at the indoor unit
2. BT (Bonnet Thermostat) model THT1248 required for
dual fuel, oil furnace applications
3. For non-Trane/American Standard indoor units “BK” is not
connected and “Y1”/”Y2” must be connect at indoor unit
4. Field supplied relay (R1) required for oil burner primary
C
R
W1
W2
O/B
G
Y1
Y2
BK
RS
RS
ODT
ODT
NO
NC
Remote
Sensor
Outdoor
Sensor
C
Aux relay
outputs
Remote Temperature Sensor Connections and Operation:
Sensor Options in the Installer Settings/Sensor Settings menu
Remote Sensor (connect to the RS terminals)
- None
- Replaces internal sensor
- Average with internal sensor
Outdoor Temp Sensor (connect to the ODT terminals)
- None
- Outdoor
Caution: Do not run sensor wires in the same bundle with HVAC
wires. Keep away from high voltage wiring to avoid interference.
Package Unit
G
W1
Y
R
B/C
W2
Aux relay
outputs
RS
C
RS
R
ODT
W1
W2
BK
ODT
NO
C
Y1
NC
Y2
O/B
G
Thermostat Connection
Outdoor
Sensor
Remote
Sensor
O
Dual Fuel Diagram 6: Package Single Stage Dual Fuel with Non-Variable Speed Blower
Sensor Options in the Installer Settings/Sensor Settings menu
Remote Sensor (connect to the RS terminals)
- None
- Replaces internal sensor
- Average with internal sensor
Outdoor Temp Sensor (connect to the ODT terminals)
- None
- Outdoor
Caution: Do not run sensor wires in the same bundle with HVAC
wires. Keep away from high voltage wiring to avoid interference.
Remote Temperature Sensor Connections and Operation:
/X2
(Note 1)
Notes:
1. Outdoor Sensor required for dual fuel restricted
mode.
Dual Fuel Wiring Diagrams
Dual Fuel Diagram 5: Package Single or Multi-Stage Dual Fuel with Variable Speed Blower
Package Unit
XR724 INSTALLER’S GUIDE
Thermostat Connection
B/C
R
W1
W2
/X2
O
G
Y1
Y2
BK
(Note 1)
(Note 2)
Notes:
1. Cut/remove the factory installed “BK” jumper on the
ECM fan control board
2. For non-Trane/American Standard Indoor units “BK”
is not connected
3. Outdoor Sensor required for dual fuel restricted
mode.
C
R
W1
W2
O/B
G
Y1
Y2
BK
RS
RS
ODT
ODT
NO
NC
Remote
Sensor
Outdoor
Sensor
(Note 3)
C
Aux relay
outputs
Remote Temperature Sensor Connections and Operation:
Sensor Options in the Installer Settings/Sensor Settings menu
Remote Sensor (connect to the RS terminals)
- None
- Replaces internal sensor
- Average with internal sensor
Outdoor Temp Sensor (connect to the ODT terminals)
- None
- Outdoor
Caution: Do not run sensor wires in the same bundle with HVAC
wires. Keep away from high voltage wiring to avoid interference.
XR724 INSTALLER’S GUIDE
Optional Remote Temperature Sensor Installation
Wire specication for remote sensors: 2 conductors, 18 gauge wire. Make sure that the sensor wires are installed
in a separate cable from the wiring to the HVAC system. Best results for distances of 100 feet or less. Accuracy
may be affected for distances up to a maximum of 200 feet. Shielded cable is recommended for distances over
100 feet and less than 200 feet.
CAUTION: Keep this wiring at least one foot away from large inductive loads such as electronic
air cleaners, motors, line starters, lighting ballasts, and large distribution panels. Failure to follow these
wiring practices may introduce electrical interference (noise) which can cause erratic system operation.
Shielded cable is required if the above wiring guidelines cannot be met.
Be sure to ground only one end of the shield to the Comfort Control common terminal. Tape back the
other end of the shield.
Remote Sensor Part Numbers
Remote Indoor Sensor: Use ZZSENSAL0400AA for indoor applications.
Remote Outdoor Sensor: Use BAYSEN01ATEMPA for outdoor applications.
> IMPORTANT: Make sure that the sensor wires are installed in a separate cable from the
Comfort Control cable.
> IMPORTANT: Follow directions below for averaging. These instructions replace the averaging
information found in the Installer’s Guide for the ZZSENSAL0400AA.
Remote Temperature Sensor Connections and Operation:
A) Indoor sensor connected to RS.
The Remote Sensor (RS) function can be congured
in the Service/Installer Settings/Sensor Settings
menu. Options are:
• None
• Replaces onboard temp sensor of the
Comfort Control
• Averages with onboard temp sensor
Replace - RS Sensor replaces the internal
temperature sensor of the Comfort Control. This
allows the Comfort Control to be installed in a location
different than the area where the temperature will be
measured. Use ZZSENSAL0400AA.
Average - RS Sensor averages its temperatures with
the internal sensor. Use ZZSENSAL0400AA.
B) Outdoor sensor connected to ODT. Reports outdoor
temperature to the Comfort Control.
The Outdoor Sensor (ODT) function can be congured in
the Service/Installer Settings/Sensor Settings menu.
Options are:
• None
• Outside
Outside - ODT (outdoor temperature sensor). If ODT sensor is selected and connected, the outdoor temp is
displayed on the main screen. ODT model is BAYSEN01ATEMPA.
RS
RS
ODT
ODT
Remote
Sensor
Outdoor
Sensor
XR724 INSTALLER’S GUIDE
Troubleshooting
Troubleshooting
SymptomPossible CauseAction
Display will not come onLoss of 24VAC between R & C at the Control1) Check wiring between R & C
Indoor Temperature
display is incorrect
Indoor humidity display is
incorrect
Room temperature
overshoots the desired
setpoint in cooling mode
Room temperature
overshoots the desired
setpoint in heating mode
Cooling will not come on1) System mode is not set to Cool/Auto or
Heating will not come on1) System mode is not set to Heat/Auto or
Heating or Cooling is
being displayed, but no
air coming from registers/
vents
Fan runs all the time1) Fan mode is set to “On” or “Circ”
Fan is set to “On” but not
running
1) Indoor temperature display needs calibrating
(always allow 1 hour before calibrating after
any power cycle)
2) Heat from the touchscreen is being trapped
within the body of the control
1) The delta “Off” in cooling mode is set to a
negative number
2) Cooling overshoot is enabled and the indoor
RH is higher than the target cooling RH
3) Minimum compressor on time has not
been met
Minimum compressor/indoor heat on time has
not been met
setpoint is set too high
2) Delta “On” for cooling is set too high
3) Minimum off time delay is being enforced
4) Cooling system may need service
setpoint is set too low
2) Delta “On” for heating is set too high
3) Minimum off time delay is being enforced
4) Heating system may need service
1) Fan delay time has not expired
2) System is not operating properly
2) System is not operating properly
1) Smart continuous fan (SCF) is enabled and
the indoor humidity is higher than the cooling
target RH (SCF will be displayed on fan mode
button)
2) System is not operating properly
2) Check transformer for 24VAC output
3) Check for broken or shorted thermostat wire
1) Calibrate indoor temperature sensor
2) Relocate the control away from any competing air sources
or redirect the air sources away from the control
1) Intended operation; if objectionable, change the delta “Off”
to 0 degrees
2) Intended operation: if objectionable, disable cooling overshoot or raise cooling target RH
3) Intended operation; if objectionable, change Control
Response settings in the Installers Settings, Comfort Settings
Menu
Intended operation; if objectionable, change control response
settings in the Installers Settings, Comfort Settings Menu
1) Select the correct system mode and/or lower the setpoint
2) Change the delta “On” setting for cooling mode
3) Intended operation; if objectionable, change Control
Response settings in the Installers Settings, Comfort Settings
Menu
4) Check/repair system
1) Select the correct system mode and/or raise the setpoint
2) Change the delta “On” setting for heating mode
3) Intended operation; if objectionable, change Control
Response settings in the Installers Settings, Comfort Settings
Menu
4) Check/repair system
1) Wait one minute for blower delay to end, then recheck
register/grills
2) Check/repair system
1) Intended operation; if objectionable, change fan mode to “Auto”
2) Check/repair system
1) Intended operation; if objectionable, disable SCF or raise
cooling target humidity
2) Check/repair system
FCC NOTICE
INFORMATION TO USER
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) This device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for Class B Digital Device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following measures.
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help
Any changes or modications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
IC Notice
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following
two conditions: (1) this device may not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio
exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne
doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.