ALL phases of this installation must comply with NATIONAL, STATE AND LOCAL CODES
IMPORTANT — This Document is customer property and is to remain with this unit.
These instructions do not cover all variations in systems or provide for every possible contingency to be met in connection with
the installation. Should further information be desired or should particular problems arise which are not covered sufficiently
for the purchaser’s purposes, the matter should be referred to your installing dealer or local distributor.
This information is intended for use by individuals
possessing adequate backgrounds of electrical and
mechanical experience. Any attempt to repair a central
air conditioning product may result in personal injury and/
or property damage. The manufacturer or seller cannot
be responsible for the interpretation of this information,
nor can it assume any liability in connection with its use.
▲
LIVE ELECTRICAL COMPONENTS!
During installation, testing, servicing, and troubleshooting
of this product, it may be necessary to work with live
electrical components. Failure to follow all electrical safety
precautions when exposed to live electrical components
could result in death or serious injury.
page 2 18-HD72D1-1
WARNING
!
WARNING
NOTE: Use 18-gauge color-coded thermostat cable for
proper wiring. Shielded cable is not typically required.
Keep this wiring at least one foot away from large inductive
loads such as Electronic Air Cleaners, motors, line starters,
lighting ballasts and large distribution panels.
Failure to follow these wiring practices may introduce
electrical interference (noise) which can cause erratic
system operation.
All unused thermostat wire to be grounded at indoor unit
chassis ground only. Shielded cable may be required if the
above wiring guidelines cannot be met. Ground only one
end of the shield to the system chassis.
824 Programmable Comfort Control
2. Product Specifications
SPECIFICATION DESCRIPTION
Product ModelTCONT824
ProductXL 824 Comfort Control
Size5-1/2” x 3-3/8” x 1” (WxHxD)
Storage/Operating Temperature-40°F to 175°F, 5% to 95% RH non-condensing
Input Power24VAC
Power Consumption7VA*
Wire Usage18ga
System ModesAuto, Heating, Cooling, Off, Emergency Heat
Fan ModesAuto, On, Circulate
Cooling Setpoint Temperature Range60°F to 99°F, 1 °F resolution
Heating Setpoint Temperature Range55°F to 90°F, 1 °F resolution
Indoor Temperature Display Range20°F to 119°F
Outdoor Temperature Display Range-31°F to 119°F
Indoor Humidity Display Range0% to 99%, 1°F resolution
Minimum Cycle Off Time DelayCompressor: 5 minutes, Indoor Heat: 1 minute
*On every application, 24VAC loads should be reviewed to be sure the indoor unit control power transformer is adequately sized.
3. General Information
3.3 Contents
— 1-Control
3.1 Overview
The 824 Programmable Control has a 4-1/2”-inch color
touch screen and offers a full-featured and easy-touse interface. From individual daily schedules to WiFi™
enabled remote access, the 824 Control is one of the most
advanced 24VAC Controls available today.
3.2 Features
— Nexia™ Home Intelligence included
— WiFi Enables
— Weather Forecast (via wireless home network)
— 1-Sub-base
— 1-Screw Pack
— 2-#6 18X1 Phillips slotted head mounting screws
— 2-#6x1 Nylon Drywall Anchors
— 1-Installation Guide
— RJ-45 Holder and Screw
— 1-Quick Start Guide
— 1-USB OTG Adapter Cable (Micro-A plug to
Standard-A receptacle)
— Easy to program
— Allergy Clean/Quick Clean Cycles
— Interactive 4.5” Color Touchscreen
— 1-Touch Presets
— Built-in Help Screens
— Operating Runtime Analysis
— System Alerts
— Lock Screen Security
— Custom Screen Options
— Ten Year Registered Warranty
18-HD72D1-1 page 3
Installation Guide
IncorrectPlacementof the 824
Ceiling Fan
Heat from the 824 screen may be
trapped within the body of the Control
by an external top-down airflow
source, such as a ceiling fan.
The onboard thermistor may be biased
by this heat causing the displayed
indoor temperature to be elevated.
4. Installation
4.1 Location
The 824 Control is designed for installation in climate
controlled living spaces. Place the unit in a central location
with good circulation.
For proper temperature sensing, avoid mounting the Control
where it will be exposed to heat radiated from lamps, sun
light, fireplaces or any other radiant heat source.
Avoid locations close to windows, behind doors or alcoves
with poor air circulation, adjoining outside walls, or doors
that lead to the outside.
Select a location that prevents the Control from being
directly exposed to air currents from supply registers or
ceiling fans.
Mount the Control on a section of interior wall that does not
contain hor or cold water pipes or duct work.
Important: The 824 Control utilizes a 4.5” color touch screen.
This screen generates heat which is vented out the top of
the Control utilizing natural convection. If an air source is
directed at or from above, heat from the screen can be
trapped within the Control body and can cause the indoor
temperature to be biased. Refer to “Figure 1. Placement of
the 824” on page 4
FIGURE 1. PLACEMENT OF THE 824
Correct
Correct
Placement
Placement
of the 950
of the 824
2 FEET
Optimum
Zone
Natural heat
dissapation
from the 824
Touch Screen
4.2 Network Connections
To take advantage of the full range of features on the 824
Control, it should be connected to the Internet. This is
possible using either a wireless or a wired connection.
Wireless Connections
If the 824 Control will be connected to the Internet using the
built-in wireless feature, choose a mounting location that
ensures adequate signal strength from the internet router.
Tips to Help Maximize Signal Strength:
— Do not mount the Control more than 30 feet from the
wireless router
— There should be no more than three interior walls
between the Control and the router.
— Do not mount the Control in areas where
electromagnetic emissions from other devices,
appliances or wiring can interfere with the Control’s
communication. (i.e. wireless phones, security
systems, wireless internet cameras).
— Do not mount the Control in recessed areas,
near metal objects, or near structures. (i.e. doors,
appliances, entertainment centers or shelving units).
— Do not mount the Control closer than 2 inches to any
pipes, duct work, or other metal obstructions.
— Do not have metal obstructions, concrete or brick
walls between the Control and the router it.
Wired Connections
The 824 Control may be connected to the Internet using its
built-in RJ-45 connector. When using a wired connection,
verify that a CAT 5 or better Ethernet cable with a male
RJ-45 connector is present from the router to the Control.
Onboard
5 FEET
Incorrect
Thermistor
Ceiling Fan
Placement
of the 824
Heat from the 824 screen may be
trapped within the body of the Control
by an external top-down airflow
source, such as a ceiling fan.
The onboard thermistor may be biased
by this heat causing the displayed
indoor temperature to be elevated.
4.3 Mounting
Follow these steps to mount the 824 Control to the wall.
1. Turn OFF all power to heating and cooling equipment.
2. If an existing thermostat is being replaced:
a. Remove the existing thermostat from the wall.
b. Record color and terminal marking of each wire.
c. Disconnect the wires from the existing thermostat
being careful not to allow them to fall back into
the wall.
3. Carefully pry the sub-base away from the 824 Control
using a small flat-blade screwdriver. Note that the
tight fit is normal and ensures that the Control is held
securely to the sub-base when mounted on the wall.
4. Route the thermostat wires through the opening on
the sub-base.
5. If using a wired Internet connection, route the Ethernet
cable through the opening.
6. Place the sub-base against the wall in the desired
location and mark the wall through the mounting
holes. If you are using a wired Internet connection,
be sure to mark the cutout for the RJ-45 Holder (see
“Figure 2. Mark the Mounting Holes”).
page 4 18-HD72D1-1
824 Programmable Comfort Control
RS1 RS1 ODT ODT W3 W2 W1 BK G Y2 Y1 O B/C RH RC AUX2AUX1
Mounting Holes
Optional Mounting Hole
Thermostat
Wires
RJ-45
Plug
RS1RS1ODTODTW3W2W1BKGY2Y1OB/CRHRCAUX2AUX1
Mounting Holes
Optional Mounting Hole
Wall
Thermostat Wiring
Ethernet
Wiring
Thermostat
Wires
RJ-45
Plug
This side mounts to wall
Wall
a
b
c
d
7. Drill the holes in the wall where marked.
If you are using a wireless Internet connection, skip to
step 9.
8. If using a wired Ethernet connection, follow these
step and refer to “Figure 3. Attach RJ-45 Holder to
Sub-base”.
a. With the Sub-base and RJ-45 Holder oriented as
shown, press the holder into the Sub-base.
b. Slide the holder to the right so it snaps in place.
c. Secure the holder with the provided screw.
d. Insert the RJ-45 Connector into the RJ-45
Holder until it snaps into place.
9. Mount the sub-base to the wall using included
mounting screws and drywall anchors (if necessary).
An optional mounting hole is available for more secure
mounting, if needed. Make sure all wires extend
through the hole in the sub-base see “Figure 4. Mount
the Sub-base to the Wall”.
4.4 Wiring
1. Adjust the length and position of each wire to reach
the proper terminal on the connector block of the
sub-base. Strip 1/4” of insulation from each wire.
Do not allow adjacent wires to short together when
connected.
2. Match and connect control wires to the proper
terminals on the connector block. Refer to Field Wiring
Diagrams included in this document.
3. Push excess wire back into the wall and seal the
hole to prevent air leaks. NOTE: Air Leaks in the wall
behind the Control can cause improper operation.
4. Attach the Control to the sub-base.
5. Turn ON power to the heating and cooling equipment.
FIGURE 3. ATTACH RJ-45 HOLDER TO SUB-BASE
FIGURE 4. MOUNT THE SUB-BASE TO THE WALL
FIGURE 2. MARK THE MOUNTING HOLES
18-HD72D1-1 page 5
Installation Guide
Field Wiring Connection Diagrams
Heat/Cool Diagrams
PAG EDIAGRAMDESCRIPTION
7 DIAGRAM 11 OR 2 STAGE COOLING W/TAM7 MODEL VARIABLE SPEED AIR HANDLER
7 DIAGRAM 21 STAGE COOLING W/GAM5A OR TAM4 MODEL AIR HANDLER
8 DIAGRAM 31 STAGE COOLING W/GAM5B MODEL VARIABLE SPEED AIR HANDLER
8 DIAGRAM 42 STAGE COOLING W/GAM5B MODEL AIR HANDLER
9 DIAGRAM 51 STAGE COOLING W/GAF2-S MODEL AIR HANDLER
9 DIAGRAM 61 STAGE COOLING W/GAF2-36M MODEL AIR HANDLER
10 DIAGRAM 71 STAGE COOLING W/GAT2 & GAM2 MODEL AIR HANDLER
10 DIAGRAM 81 STAGE COOLING W/TEM3 MODEL AIR HANDLER
11 DIAGRAM 91 STAGE COOLING W/NON-VARIABLE SPEED GAS FURNACE
11 DIAGRAM 101 OR 2 STAGE COOLING W/VARIABLE SPEED GAS FURNACE