Tramigo T22 User guide

T22 User Manual

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Tramigo T22

User Manual

V1.62

Firmware Build 1.62

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T22 User Manual

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Contents

1 Product Overview .......................................................................... 4

1.1 T22 Top Uses ................................................................................... 6

2 Copyright and Disclaimer .............................................................. 7

3 For Your Safety ............................................................................. 8

4 Getting Started ............................................................................. 8

4.1 Hardware Features .......................................................................... 8

4.2 Light and Button Functionality ........................................................ 9

4.3 First Use ........................................................................................ 10

4.4 Authorization ................................................................................ 11

5 Features ...................................................................................... 12

5.1 Location Directory ......................................................................... 12

5.2 Tracking Features.......................................................................... 12

5.3 Phone Features ............................................................................. 13

5.4 Miscellaneous Features ................................................................. 14

5.5 SMS Handling ................................................................................ 15

5.6 Power Management ...................................................................... 15

6 Commands .................................................................................. 17

6.1 Command Summary ...................................................................... 17

6.2 Command Detail ............................................................................ 19

6.2.1 AddPlace ...................................................................................... 20

6.2.2 AddUser ....................................................................................... 21

6.2.3 Alarm ........................................................................................... 22

6.2.4 Boot ............................................................................................ 23

6.2.5 Coord ........................................................................................... 24

6.2.6 Debug .......................................................................................... 25

6.2.7 DelPlace ....................................................................................... 26

6.2.8 DelUser ........................................................................................ 27

6.2.9 Disable ......................................................................................... 28

6.2.10 Find ............................................................................................. 29

6.2.11 Get .............................................................................................. 31

6.2.12 Help ............................................................................................. 32

6.2.13 Ignition ........................................................................................ 33

6.2.14 Language ..................................................................................... 34

6.2.15 Listen ........................................................................................... 35

6.2.16 ListUser ........................................................................................ 36

6.2.17 LowBalance .................................................................................. 37

6.2.18 Metric .......................................................................................... 38

6.2.19 Name ........................................................................................... 39

6.2.20 Owner .......................................................................................... 40

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T22 User Manual

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6.2.21 Password ...................................................................................... 41

6.2.22 Personal Assistance ....................................................................... 42

6.2.23 Power .......................................................................................... 43

6.2.24 Report.......................................................................................... 44

6.2.25 Sensor ......................................................................................... 45

6.2.26 Set .............................................................................................. 46

6.2.27 Settings........................................................................................ 47

6.2.28 SMS ............................................................................................. 48

6.2.29 Speed .......................................................................................... 49

6.2.30 SpeedDial ..................................................................................... 50

6.2.31 Status .......................................................................................... 51

6.2.32 Time ............................................................................................ 52

6.2.33 Trip .............................................................................................. 53

6.2.34 Version ......................................................................................... 54

6.2.35 WhereIs ....................................................................................... 55

6.2.36 Zone ............................................................................................ 56

7 Troubleshooting .......................................................................... 57

8 T22 Parameters ........................................................................... 60

9 Warranty ..................................................................................... 64

9.1 Return Materials Authorization (RMA) Procedure ......................... 67

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T22 User Manual

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1 Product Over v iew

Tramigo™ is a new and easy way to be connected with your vehicle. Tramigo™ adds

security and provides peace of mind by showing you with your mobile phone the real-time location of your vehicl es.

Tramigo™ provides the most advanced tracking, safety and security feature s available in the market. Tramigo™ combines the features of both a car alarm and a tracking device into one easy to use product.

Tramigo™ is the first GSM/GPS tracking product that works world wide. The geographical data is built in so the user’s privacy is guaranteed. Information flows directly between the owner’s phone and the car instead of a 3 with any pre or post paid SIM card and with any GSM phone.

Users can be notified of events such as trips, break-ins, towing, ignition on, speeding, and even know if the passengers need assistance. Tramigo™ can also be used with trucks, boats, buses, trailers, and motorcycles.

All Tramigo™ tracking products have the following features:

• Vehicle Tracking and Management

• Accurate GPS Satellite Positioning

• Personal Assistance Button

• SMS Support on any GSM network

• In-built Geographical Data

• Customizable Locations

• M1 Move and Fleet software

Only Tramigo™ offers: Convenience – All of the features are available from a normal mobile phone the most

common device our customers already own and carry with them. – A PC, web site or PDA is not required to use the system.

Low Operating Costs – The only truly stand-alone product; no monthly fees or multi-year contracts paid for service providers. Tramigo™ user s pay only the SMS they use.

Advanced Features – Our safety and security, tracking, and performance features exceed all of our competitors products combined.

Security - There is widespre ad concern about internet security and many firms don't want the location of their assets available on a public or 3 the information at their location where they can ensure their data is secure. Due to the fact that the geographic d ata is built into the unit our produ ct runs without a 3

rd

party geographic data server. Tramigo™ works

rd

party web server. They want control of

rd

party server.

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T22 User Manual

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Your T22 tracking unit has been simplified for rapid installation and can be installed using only the cigar lighter. T22 has the basic Tramigo™ features plus:

• Simplified installation

• Enhanced GPS

• Low Power Consumption

• Motion Detector

• Battery backup

• Voice calls

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T22 User Manual

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1.1 T22 Top Uses

• Kid tracker – Put a T22 in their backpack so can keep track of them. Be notified when they travel a specified distance from home or school

• Silent Car Alarm – Turn on the Alarm and be notified when someone is in your car, truck or boat. Motorcycle owners can be notified if someone knocks over their bike.

• Towing Alert – Be notified that your vehicle is being towed and find the location of the vehicle

• Excess Speeding – Set the speed limit and be notified when it’s exceeded. Perfect for checking on new drivers.

• Unauthorized use of vehicle – Turn on Ignition reporti ng and be notified when someone is using your vehicle. Good when on holidays or when you take your car in for repairs.

• Covert voice monitor – Leave your T22 anywhere you want to remotely listen in. Good for checking on babysitters, car repairs, hotel room s. Listen in when y our car alarm goes off to hear what’s happening. Requires optional microphone .

• Emergency calls – T22 can receive calls a nd can make outgoing calls only to the numbers you specify. Now you can gi ve someone a phone without worrying about large phone bills.

• Personal Assistance – Anytime you need help press the Tramigo logo and your friends are automatically notified of your location. Leave a T22 with your grandparents so they can get help without having to dial a phone. You can also listen in to hear what the problem is.

• Luggage Minder – Leave your T22 in your bag when it’s out of your sight and be notified if someone opens it or picks it up. Good for laptop bags in airport lounges.

• Door Alarm – Put a T22 in a bag and hang in on your doorknob for an instant door alarm. You will receive a text when someone enters the room. Also good for cottages or any place you leave unattended since you can also plug the unit into a wall plug

• Arrival Notification – Notify your fa mi ly aut om at ica lly when you are almost home. Good for boat owners as well.

• Expense reporting – Use Trip reports to automatically keep track of your mileage for expense reports

• Power monitor – Plug a T22 into the wall power and be notified that the power has been turned off. Good for vacation homes and boats.

For more information about Tramigo™ products and accessories for your T22 visit our website at

www.tramigo.com. Questions? send ema il to support@tramigo.com.

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T22 User Manual

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2 Copyright and Disclaimer

This document and the software described in it are copyrighted with all rights reserved. Under copyright laws, neither the documentation nor the software may be copied, photocopied, reproduced, translated, or reduced to any electronic medium or machine readable form, in whole or in part, without the prior written consent of Tramigo.

Although Tramigo has tested the Tramigo product and reviewed the documentation, Tramigo makes no warranty, representation or condition, express or implied, statutory or otherwise, with respect to this product or documentation, their performance, satisfactory quality, or fitness for a particular purpose, except as required by applicable law. This product and documentation are supplied / licensed 'as is', and the customer / licensee, assumes the entire risk as to their quality and performance by making use thereof.

In no event shall Tramigo be liable for direct, indirect, special, incidental, or consequential damages (including but not limited to economic loss, such as loss of profits, loss of use of profits, loss of business or business interrupti on, loss of revenue, loss of goodwill or loss of anticipated savings) arising out of the use or inability to use the product or documentation, even if advised of the possibility of such damages. In particular, and without prejudice to the generality of the foregoing, Tramigo has no liability for any programs or data stored or used with Tramigo products, including the costs of recovering such programs or data.

Nothing in this notice shall exclude or limit Tramigo's liability for fraud, death or personal injury arising out of Tramigo's wilful default or negligence.

Tramigo's policy is one of constant development and improvement. We reserve the right to alter, modify, correct and update our products and publications without notice and without incurring liability.

All Worldwide Rights Reserved. Issue date: March 2009 Trademark: Tramigo™ is a registered trademark of Tramigo Ltd.

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T22 User Manual

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3 For Your Safety

Read these simple guidelines. Not following them may be dangerous or illegal. Read the full user manual for more information.

Switch on Safely - Do not switch on the unit when w ir eless phone use is prohibited or when it may cause interference or danger.

Switch off in Hospitals – Follow any restrictions. Switch the unit off near medical equipment.

Switch off in Aircraft – Follow any restrictions. Wireless devices can cause interference in aircraft.

Switch off when refuelling – Do not use the unit when at a refuelling point. Do not use near fuels or chemicals.

Switch off near blasting – Follow any restrictions. Do not use the unit when blasting is in progress.

Qualified Service – Only qualified personnel can install or repair this unit. Water Resistance – Your unit is not water resistant. Keep it dry.

4 Getting Started

This section will describe how to setup your T22 after installation. For more information on the installation of T22 into a vehicle, please consult th e “T22 Installation Guide”. This manual will detail the use of T22 after installation has taken place.

4.1 Hardware Features

T22 includes:

• T22 Unit with battery

• USB Power Cable

• CLA Adaptor to power from Cigar Lighter Plug

• Wall Plug

• Quick Start Guide, User Guide

• CD including:

o User Manual and Product Release Notes o Installation Manual o Quick Start Guide o M1 Software (Fleet for PC and Love for SmartPhone)

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T22 User Manual

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4.2 Light and Button Functionality

Figure 1 - T22 Unit Controls

Your T22 has 3 lights to indicate the status of the unit. Green means ok and re d means that you have a problem. T22 buttons require you to pre ss for 2 seconds to prevent accidental triggering.

Power LED - Green:

Flashing (5 seconds) Power is on On Charging Off Power is off or T22 is sleeping

GSM LED – Red:

On T22 is not connected to the GSM network Off T22 is connected to the GSM network Flashing T22 can’t send a SMS

GPS LED - Red:

On T22 does not have a GPS fix Off T22 has a GPS fix

Power Button Press for 2 seconds to activate. Turning off power will

clear any outgoing SMS.

Personal Assistance Button Press for 2 seconds to activate. Pressing turns on all the

lights.

Phone Button Press once to answer incoming call. Pressing turns on all

the lights.

Press for 2 seconds or more to initiate an outgoing call

to User 1, press a second time for User 2, etc. Second and third press does not have to be 2 seconds.

Incoming call is indicated by the GSM and GPS lights

flashing together.

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T22 User Manual

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4.3 First Use

• Please read the Quick Start Guide before proceeding.

• After your T22 has been installed into the vehicle you are ready to become the

‘Owner’. Owner authority has access to all the T22 commands and features.

• Ensure that your T22 has a working SIM installed.

o Check that the SIM has no t run out of credit (test the SIM in a phone to

make sure it can send and receive SMS)

o Check that the SIM Lock code is turned off

• Charge the battery for 3.5 hours using the wall charger or the CLA

adaptor for your car electrical socket. Power light is on solid during charging but may take several minutes to turn on if the unit has been stored for several weeks.

• Check that the Power LED on T22 is emi tting a short flash every 5 sec onds.

• Check that the GSM LED is off.

• Send the following SMS to your T22 in upper or lower case:

OWNER,0000 4 zeros is the default password

• T22 will respond with a text message stating:

Tramigo: Owner, +635551234 registered, 09:25 Jan 14

This means that you are now the Owner o f T22 and it will accept any commands that you issue to it, providing they come from the same mobile phone number as you used for this setup.

• If you plan to use your T22 as a portable device send the command:

set,sleep1repeats,6

• At this point you should change your T22 password to ensure a high level of security. You can do this by sending a command via text message to T22 – old password is 0000 by default:

PASSWORD,<old_password>,<new_password> PASSWORD,0000,903WOOD

• The new password that you specify can be up to 20 digits long using letters and numbers. If your command is successful, T22 will reply with:

Tramigo: Password, changed to 903WOOD, 09:25 Jan 14

• You may now wish to personalise your T22 by specifying a name. The na me shows in the start of all SMS the unit sends to you. To do so, send a command via text message to T22:

NAME,Julie’s Car

• The new name that you specify can have a maximum of 15 characters. If your command is successful, T22 will reply with:

Julie’s Car: Name, OK, 09:25 Jan 14

• Take your T22 outside to where you have a clear view of the sky. After a minute or two the red GPS light will turn off indicating that your T22 now know s it’s location

T22 is now ready for use. Try sending a message describing the position of your vehicle. See how to add other users in the

Authorization section. See the Features section to explore the capabilities of your T22.

FIND command via text message to receive a

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T22 User Manual

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4.4 Authorization

Your T22 has a PASSWORD to prevent unauthorized users from accessing the unit. You can also use this PASSWO RD to add your new phone numbe r to the User List if you lose your phone.

If you want to provide other users with access to your T22 you need to add their mobile phone numbers using the ADDUSER command.

Remember that OWNER authority gives access t o all the commands, so most times you will only grant FRIEND or GUEST access to other users.

If a user is not authorised to issue a command they will receive no response from the T22. To add users:

• You can also use the short form of the

AU,<phone number>,<security level>

• There are 3 authority levels:

o OWNER – can send all commands and receive all reports – highest

authority

o FRIEND – can get reports but doesn’t get access to configuration

commands such as ADDUSER, DELUSER, DISABLE, ENABLE, NAME, PASSWORD, LANGUAGE, SET commands

o GUEST – only allows FIND and HELP – lowest authority

• To add another user with FRIEND authority send:

AU,+5551234567,FRIEND

• You will receive a response

Tramigo: AddUser, +5551234567 has been added with authority FRIEND, 09:25 Jan 14

• You can display users with the with the

• If you lose your phone you send the Owner command with your pa ssword – example:

• Once your new number is added you can delete your old number from the User list

DELUSER (DU) command.

OWNER,0000

LISTUSER (LU) command and delete users

ADDUSER command:

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T22 User Manual

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5 Features

5.1 Location Directory

Built In Location Directory

T22 has an internal location directory, which can hold up to 10,000 place names. Users can add hundreds of their own places using the referenced in all reports that include the unit’s location. You can also show geographic coordinates in your reports by using the

5.2 Tracking Features

Each user with OWNER or FRIEND aut ho rity has the option of turning on different types of automatic reports that will notify them of events that occur to the T22. See the commands section for a detailed explanation of all T22 commands.

Owners can turn on some of the reports for users using the REPORT command.

FIND

T22 will respond to a will state the location directory referenced location and whether T22 is parked or moving along with its curre nt speed and heading. You can also send F or a blank SMS to receive a FIND report. You can also find out how far you are fro m a specific place using the WHEREIS command.

Automatic FIND

You can also have your T22 send automatic FIND reports triggered by time or distance travelled.

Nearest Locations

Using the NEAR parameter you can display the 3 nearest locations in case you don’t recognize the closest one.

WHEREIS

You can find out how far you are from any system or user lo cation by using the WHEREIS command.

ALARM

The T22 has a built-in motion detector that you can activate using the When motion is detected you will receive an ALARM report. As a security backup your T22 will also notify you if your vehicle has moved 100m and the motion detector wa s not triggered.

FIND command by stating its current position and status. The message

ADDPLACE command. These place names will be

COORD command.

ALARM command.

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T22 User Manual

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TRIP

T22 can be configur ed to send a report at the start and end of every trip. This is done using

TRIP command. A trip is started when the unit has moved more than 300m and faster

the than 3 km/h. The trip ends after the unit has not moved for 15 minutes (confi gurable).

The TRIP end will include the following information:

Start position End position Time of trip and idle time Distance travelled Average and maximum speed

Interim trip reports are available using the NOW parameter. If no trip is in progress you can see the last trip travelled.

Speed

T22 can report when it’s exceeded a speed limit you have set. Use the

SPEED command to

turn on this report.

Zone

T22 can report when it’s within a specific distance from a location. The

ZONE command can

be used to notify you when your T22 leaves an area, or is approaching a place.

Ignition Report

For full installations T22 can be configured to send an Ignition report every time the ignition is switched on or off. You can turn this report on and off b y using the

IGNITION command.

Navigation Support

T22 outputs standard NMEA strings to the serial port, to be used with 3

rd

party navigat ion systems on PC’s and other devices that run Windows. The availability of navigation varies in each country. NMEA will be outputted at a Baud rate of 115200.

5.3 Phone Features

All phone features r equire the hands free kit headset (accessory). Voice quality is dependent on the condition of the GSM network that the user is connected to. For best results call the unit with a land line.

Listen

Users with OWNER authority can find out what’s occurring in their vehicle with the command. This command will have the T22 call your phone then you can hear the activity in your vehicle. This option requires a special high gain microphone accessory (T22-MIC) to be able to hear voices within 5M. The standard hands free kit can detect noises, but is designed to filter out background noise to improve voice calls.

LISTEN

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T22 User Manual

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Voice Calls

The Phone button o n your T22 can be used to call pre-programmed numbers. Simple press the button to call up to 3 SPEEDIAL numbers you have set up. To call the first SPEEDIAL number press the phone button once, to call the second number press the button twice, etc.

You can also receive calls by pressing the Phone button. Incoming calls are indicated with a ring tone on the speaker and flashi ng of the GSM and GPS lights.

T22 will accept incoming calls from any phone number. Besides the speaker volume dial located on the hands free two settings can be used to

modify the volume levels; LoudSpeakerVolume and MicrophoneGain described in the T22 Parameters section.

The hands free headset accessory can be ordered from Tramigo, but any standard 2.5mm headset should work.

5.4 Miscellaneous Features

Name Unit

You can personalise the name of T22 so that it will appear in the summary reports. This is done by using the

Status

With the battery power left. It also displays which reports you have turned on.

STATUS command you can see the status of the GSM network, GPS satellites, and

NAME command.

Settings

With the and system wide settings.

Power

You can be notified when the battery power drops below 20% with the

Personal Assistance Button

Pressing the Personal Assistance Button for 2 seconds or more will send a SMS report to all Users with Owner authority indicating your location. To also include users with Friend authority use the SET,SosReportToFriend,1 command.

Language

Your T22 can operate in English or one o ther language. To see if another language is loaded use the VERSION command. All commands and reports can be translated to the other language. To turn on the alternate language see the LANGUAGE command.

SETTINGS command you can see which reports you have turned on for all users,

POWER command.

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T22 User Manual

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When using a Unicode language (double byte) for either the Language File or Location Directory then there are restrictions on field length s. Please contact support if you plan to make a custom Language File.

5.5 SMS Handling

T22 will receive SMS when connected to the GSM network and when awake or in the first sleep mode. SMS sent to the unit when not connected are stored by the GSM operator for a time specified in your phone settings (1 hour to unlimited) and will send the SMS when the T22 connects to the network. Note that some operators will delete the SMS sooner depending on system volume.

T22 will store up to 20 outgoing SMS when not connected to the network and wi ll send them at the first opportunity. When the unit has problems sending a SMS the GSM light will flash and will attempt to send the SMS several times. If this occurs frequently see the troubleshooting section.

5.6 Power Management

T22 conserves power by automatically going into sleep mode when the unit is idle. When in sleep mode all the unit lights are turned off. There are 4 sleep modes that progressively lower the power consumption. These modes are configurable using

The default parameters for portable use are show below. 1st mode shuts off GPS after 1 hour after a Trip ended or 10 minutes of inactivity

• Wakes up on incoming SMS, Trip Start, Charging

• Every hour, 5 minutes awake for 6 cycles (6 hours)

2nd mode shuts off GSM modem

• Wakes up on Trip Star t, Charging

• Every hour, 5 minutes awake for 120 cycles (5 da ys)

3rd mode is same as 2nd

• Every day (1435 minutes) sleep, 5 minutes awake until 4th mode

4th mode shuts down when battery power is below 3.6v

• Wakes up only when charging

Notes:

• Motion detection wakes unit for 5 minutes then resumes current sleep mode

• Unit will not sleep when in a Trip or charging

• Unit will sleep if there are outgoing SMS that can’t be sent due to network issues

• Automatic reports do not impact sleep mode

• If Power reporting is turned on a Low Power report is sent when the battery is below

3.65V (20%)

To turn off sleep mode send the command:

SET,Sleep,0

Note that this will drain your battery very quickly and is not recommended for normal use

To turn sleep mode back on send the command:

SET,Sleep,1

SET parameters.

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T22 User Manual

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Battery Charging an d H a ndli n g

Your T22 has a 1300mAh Li-Polymer rechargeable battery that provides power when your unit is not connected to the vehicle power. Charging time takes 3.5 hours and the unit will charge even when turned off. You should always fully cha rge your unit before your first use because the battery will be drained from storage. When in storage the battery may drain too low to power the uni t lights, but after charging for 15-30 min the power light will come on.

To charge the unit, connect the USB cable to the T22 and plug into the wall charger or the Cigar Lighter Adaptor for use inside your vehicle. Only use approved Tramigo products for charging the batt ery.

You can also use a USB port on a W i ndows XP computer to charge the unit if you install the USB Drivers first using the T22 USB Driver Setup.exe on the Tramigo CD ( or download from

www.tramigo.com).

Battery performance is impacted by temperature so when possible, keep the unit at normal room temperature. At temperatures below 0˚C the battery will not recharge.

Do not dispose of batteries in a fire as they may explode. Dispose of batteries according to local regulations. Do not dispose as household waste.

CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

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T22 User Manual

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Command

Parameters

Alias

Security

Avail

Alarm

On/off

A 2 A /F/O

DelUser

userNumber

DU 1 A

Find

near/interval/off,distance/off

F 3 A

Get

parameter id

1 A

Ignition

on/off

I 2 F/O

ListUser

userNumber/all

LU 1 A

Metric

on/off

2 A

Personal

none

A

Settings

2

A

6 Commands

T22 will only accep t commands from a user with the correct authority. Unauthorized commands are ignored.

Commands are not case sensitive unless they are Unicode characters. Common commands have a short form to save typing. Example for FIND you can send find, F, f, or a blank SMS.

Each user must turn on the reports they require. To see what reports you have turned on use the STATUS command. To see which r eports have be en turned on by al l users use the

SETTINGS command.

Reports can be formatted for large screen phones by using the SET,LFAfterComma,1 command. This will insert a line feed after every comma in the report to make it easier to read.

6.1 Command Summary

Italicized

Security levels: 1 – Owner, 2 – Friend, 3 – Guest. Owner can also send all Friend and Guest commands, Friend can send all Guest commands Avail – A – All versions, F – Install version only, O – Optional accessory needed

User Commands

parameters are optional

AddPlace placename, AddUser phoneNum,

DelPlace placeName DP 2 A

Disable

Help

Listen

LowBalance

Name unitName N 1 A Owner Password oldPassword,newPassword 1 A Power

Assistance Report userNumber,reportName,on/off R 1 A Sensor

Sms phoneNum

On/off

command phoneNumber number

password on/off

on/off

latitude,longitude security

,message

AP 2 A AU 1 A

1 F/O

H 3 A

L 1 A/O

LB 1 A

11 A

P 2 A

SE 2 A/O

1 A

1

For first time use when no Owner is defined then unit will accept command from any

phone number. Ow ner,password can also be issued from any phone.

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T22 User Manual

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SpeedDial

slot,phoneNum

SD 1 A/O

Time

gmtOffset

2 A

Boot

2

A

Language

on/off

1 A

Speed

Status ST 2 A

speedLimit/on/off

S 2 A

Trip Version V 2 A WhereIs placeName Zone

Support Commands

These commands are used primarily by installation and support personnel.

Command Parameters Alias Security Avail

Coord Debug

Set parameter id,value 1 A

on/off/now

distance,placeName

on/off/dec/dms/0-4 on/off

T 2 A

W 2 A Z 2 A

2 A none A

Notes

1. Commands are not case sensitive, but parameters such as placeName can be.

2. Extra b lanks should be ignored that occur before and after the command, and in

placeName.

3. Up to 5 commands can be sent in one message using > symbol. Example

TRIP>ALARM,OFF>STATUS can be sent in one SMS. The system response may exceed 1 SMS.

4. Incoming commands can be up to 80 characters in length.

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6.2 Command Detail

Each Tramigo command is defined with the following:

Command: command name. Tramigo is not case sensitive Alias: alternate commands that can be used Parameters: command options. If Description: brief description of t he command Related Cmds: commands that are related Security: security leve l Message Format: format of the response to the user Notes: special behaviour of the command Errors: error patterns Examples: samples of command usage and responses

italicized

then optional

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T22 User Manual

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6.2.1 AddPlace

Command: AddPlace,placename, Alias: AP Parameters: placeName – required. 40 characters maximum Latitiude – optional.

Longitude – optional.

Description: Adds a place to the user loc ation directory. Related Cmds: DelPlace

Security: Friend Message Format: Command Response Notes:

1. The current coordinate s of the unit are used, so its best if the unit is parked.

2. Place names must be unique. Adding a place with an existing name overwrites the existing coordinates. Only the first part of the locat ion name is used.

3. Place names are not case sensitive for lookup purposes but will display in the case entered by the user.

4. Special place name all is reserved

5. Commas and other invalid characters are substituted with blanks. Extra blanks are removed.

6. Once a place is added it will appear in location messages when it’s the closest point to the vehicle.

7. The user locations are separate from the system locations that were pre-loaded to the unit. This allows reset of only the User added locations.

8. Latitude and longitude are in decimal degree format up to 5 decimal places.

9. You can add up to 200 of your own locations to the T22. If you need to add more then contact Tramigo Support.

Errors:

1. Parameter Error

2. List Full Error

Examples:

ADDPLACE,Home Tramigo: AddPlace, place Home added to the user locations, 09:25 Jan 14

ADDPLACE,Office,14.55952,120.99168 Tramigo: AddPlace, place Office added to the user locations, 09:25 Jan 14

latitude,longitude

,

no commas

any form without the prior written permission of Tramigo.

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6.2.2 AddUser

Command: AddUser,phoneNum, Alias: AU Parameters: phoneNum – required. Phone number in international format

Example +63………

Security –

assumed.

optional. owner, friend, or guest. If omitted then guest is

security

Description: Adds a user to the system Related Cmds: DelUser, ListUser, Settings

Security: Owner Message Format: Command Response Notes:

1. Up to 10 users can be added to the system

2. When added each user is assigned a user number from 1 to 10. This num ber is referenced in the

3. Be careful adding other users with OWNER authority – they have access to all commands and can even delete you from the list.

4. Full inte rnational format numbers should be used example +852…

5. Adding the same phoneNumber will only replace the existing one and keep the current report settings. This can be done to change the user’s authority.

6. To reset a user’s reporting just delete and re-add the user.

Errors:

1. Parameter Error

2. List Full Error

Examples:

To add a user with FRIEND authority:

AddUser,+63025551234,friend

Tramigo: AddUser, +63025551234 has been added with authority FRIEND, 09:25 Jan 14

NOTE: Adding user number without authority le vel will automatically be added as GUEST

SETTINGS report, and in the LISTUSER report

any form without the prior written permission of Tramigo.

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6.2.3 Alarm

Command: Alarm, Alias: A Parameters:

Description: Turns on and off alarm reporting for the user. Related Cmds: none

Security: Friend Message Format: Command Response Notes:

1. Alarm will ignore motion inputs when the ignition is turned on, and when a trip is in progress.

2. When an alarm event is detected a Location message is sent to all users that have ALARM turned on

3. Alarm uses the shock sensor to sense motion.

4. Alarm also enables the security shield (a special system ZONE with a distance of 0.1 km). This is a backup in case the shock sensor is not triggered.

5. Alarm reporting is shut off after 1 report. User must turn on Alarm reporting to reactivate. Setting the auto parameters below can be used to automatically re-arm the alarm

6. To set the T22 to rearm the alarm after it triggers send command: *requires Owner* Set,alarmauto,10 Set,autorearmtime,5

7. The SOS button can also be co nfigured to set the Alarm on with a dela y of 30 seconds with one press. *requires Owner* Set,alarmauto,10>set,alarmbutton,1 to turn on. Set, ReArmDelay,30 to change the delay.

8. When using the set command to change parameters, if one user turns off the auto then all users have auto turned off.

Errors:

1. Parameter Error

Examples:

ALARM Tramigo: Alarm, reporting is turned on, 09:25 Jan 14

STATUS Tramigo: Status, GPS: 100%, GSM: 100%, battery: 100%, reports: Alarm, 09:26 Jan 14

Tramigo: Status, GPS: 100%, GSM: 100%, battery: 100%, reports: Alarm (auto/on), 09:26 Jan 14

Note: Once the Alarm is triggered the status will show (auto/off)

ALARM,OFF Tramigo: Alarm, reporting is turned off, 09:25 Jan 14

When the shield is detected:

Tramigo: Shield alarm detected, moving, 0.33 km NE of Big Splash, Marine Parade, SG, SW with speed 24 km/h, 09:25 Jan 14

When the shock sensor is detected:

Tramigo: Motion alarm detected, parked, 0.23 km NE of West Coast Ferry Terminal, Clementi, SG, 09:25 Jan 14

on/off

– optional - Sets alarm reporting on or off.

any form without the prior written permission of Tramigo.

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6.2.4 Boot

Command: Boot Alias: none Parameters: none Description: Restarts the Tramigo application code in the unit

Related Cmds: none Security: none Message Format: Command Response Notes:

1. The GSM modem and GPS receiver are reset. Useful if there are GSM connection problems.

2. Used primarily by support but can be used when the unit is not responding.

3. Note that the date and time are reset to 00:00 Jan 1. Time will be restored the next time the unit has a GPS fix and the time zone set the next time a SMS is received.

Errors: none

Examples:

BOOT Tramigo: Boot, OK, 09:25 Jan 14

NOTE: Sending any command after boot will give you details on the GSM/manufacturer

any form without the prior written permission of Tramigo.

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6.2.5 Coord

Command: Coord,on/off/dec/dms/0-4 Alias: none Parameters: on/off/dec/dms – optional, dms for degrees, minutes, seconds

(default) or dec for decimal degrees

0 - No override (use format defined by CoordFormat parameter)

1 - OpenStreetMap format 1 (URL) 2 - OpenStreetMap format 2 (URL) 3 - Google Maps format (URL) 4 - Numberic format (DMS/DEC)

Description: Sets on and off coordinate display in Location messages or changes

the formatting on user level. Default is off.

Related Cmds: URL format is not recognized by M1 Move and M1 Fleet for mapping Security: Friend Message Format: Command Response Notes:

1. Coordinate formats are divided into two - Numeric and URL.

2. Coordinates in numeric format are displayed in signed decimal degrees (-14.23354)

or degrees minutes seconds format (14 33’12”S).

3. Decimal degrees have 5 digits of precision.

4. Either of numeric format can be cut and pasted into Google Earth.

5. Coordinates in URL format are displayed using OpenStreetMap, StaticOpenStreetMap,

and GoogleMap links.

6. URL format coordinates are used to directly plot the location on a map thru web

browsers or built-in smartphone map applicatio ns, especially on iPhone.

7. Format setting is retained until changed.

8. COORD on is needed to view locations using M1 Fleet and Google Earth.

9. Coord format will not take place when coord reporting is turned off.

Errors: Link format is not recognized by M1 Move and M1 Fleet in mapping. Examples:

Coord,ON Tramigo: Coord, reporting turned on, 09:25 Jan 14

Coord,dms Tramigo: Coord, DMS reporting turned on, 09:25 Jan 14

Coord,3 Tramigo: Coord, format 3 will be used, 19:44 May 4

Find when Coord,3 is activated

Tramigo: Parked, 0.14 km E of Makati Medical Center, Makati, NCR, PH,

http://maps.google.com/maps?q=loc:14.5593%2C121.0162, 13:43 Aug 31

any form without the prior written permission of Tramigo.

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6.2.6 Debug

Command: Debug,on/off Alias: none Parameters: on/off Description: Sets on and off debug output to the USB port

Related Cmds: none Security: none Message Format: Command Response Notes:

1. Debug output defined under diagnostics section.

2. Used by support personnel

Errors: none Examples:

Debug,ON

Tramigo: Debug, reporting turned on, 09:25 Jan 14

any form without the prior written permission of Tramigo.

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6.2.7 DelPlace

Command: DelPlace,placeName Alias: DP Parameters: placeName – required. Must be a valid place name. Parameter all

be used to delete all the entries in the user location directory.

Description: Deletes a place from the user location directory. Related Cmds: AddPlace

Security: Friend Message Format: Command Response Errors:

1. Parameter Error

2. Lookup Error

Notes:

1. To delete all the user locations the special placeName all can b e used.

2. DelPlace will delete from either the system or user location directory.

3. If there are multiple records with the same placeName, then delete the closest place to the current position.

Examples:

DELPLACE,Glorietta Mall

Tramigo: DelPlace, Glorietta Mall deleted, 09:25 Jan 14

DELPLACE,all

Tramigo: DelPlace, All user locations deleted, 09:25 Jan 14

can

any form without the prior written permission of Tramigo.

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6.2.8 DelUser

Command: DelUser, Alias: DU Parameters:

userNumber

added. all

userNumber

. Each user is assigned a number from 1 to 10 when

removes all non-owners.

Description: Deletes a user from the system Related Cmds: AddUser,ListUser

Security: Owner Message Format: Command Response Notes:

1. You find the user number with the ListUser command

2. ALL is used to remove all of the non-owners from the user list

Errors:

1. Parameter Error

2. Lookup Error

Examples:

DELUSER,2

Tramigo: DelUser, Deleted user 2 +635552345900, 09:25 Jan 14

To remove all non-owners:

DELUSER,all

Tramigo: DelUser, all non-owners deleted, 09:25 Jan 14

any form without the prior written permission of Tramigo.

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6.2.9 Disable

Command: Disable,on/off, Alias: (none) Parameters: on/off

password

– optional and only needed when disabling the vehicle

Description: Toggles the vehicle immobilization (disables/enables the ignition

from starting)

Related Cmds: none Security: Owner Message Format: Command Response Notes:

1. When disab ling, if the ignition is currently on then the command will not take effect for 45 seconds after the ignition is turned off and the user should be notified after the delay. If the ignition is off the command is executed immediately.

2. Ignition detection must be connected.

3. The output line to the immobilizer relay is only powered when starting the car and DISABLE has not been set.

4. To reset this the owner would send the DISABLE,off command to allow the vehicle to be started.

5. Ignitiona disabled/enabled gives location details.

Errors:

1. Parameter Error

Examples:

DISABLE,On

When enabled and the ignition is off

Tramigo: Disable, Vehicle ignition will be disabled 45 seconds after the ignition is turned off, 09:10 Jan 14

DISABLE,On

When enabled and ignition is on

Tramigo: Disable, Vehicle ignition will be disabled 45 seconds after the ignition is turned off, 19:02 Jan 14

Later when the command is executed

Tramigo: Ignition disabled, Stopped, 0.12 km W of Bala g tas Roy a l e Ma nsion, Pasay, NCR, PH, 14.55959, 120.99133, 19:10 Jun 1

DISABLE,Off Tramigo: Ignition enabled, Stopped, 0.08 km W of Balagtas Royale Mansion, Pasay, NCR, PH, 14.55959, 120.99133, 19:54 Jun 1

any form without the prior written permission of Tramigo.

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6.2.10 Find

Command: Find, Alias: F, where, location, blank Parameters:

off distance off

Description: Returns the state and location of the vehicle. Related Cmds: COORD, METRIC

Security: Guest Message Format: Location Notes:

1. A blank SMS will also issue the find command.

2. Once the first GP S fix is received by the unit the FIND will always return a valid position. Until then the string no GP S lock Jan 1.

3. If the location un known position is displa yed then there is a problem with the location directory. Contact support.

4. Old GPS position is displayed when the last GPS fix is over 3 minutes old.

5. Date and time on location messages is the time of the last valid GPS position

6. Location will not change when IGNITION is off unless a TRIP is started or the vehicle has moved more than 300m

7. To determine presence:

a. Parked – vehicle is not in a Trip and not moving b. Moving – vehicle is in a Trip c. Stopped – vehicle is in a Trip and not moving

8. Automatic timed reports can be from 1 to 10080 m inutes or daily or weekly. When in sleep mode the report will be sent when the unit wakes up next.

9. Automatic distance reports can be from 0.5 km to 20,000km. Due to GPS availability the actual distance can vary from report to report – this is normal.

10. When in sleep mode all automatic reports will be sent only when the unit wakes up next.

11. Automatic reports are only sent to user who requested the report. Each user can set their own interval. Automatic reports should only be used by a few users otherwise the SMS may start to queue (GSM light flashing ).

12. Advanced command F,near,4 will return nearest 4 places. Max is 5

Errors:

1. Parameter Error

Examples:

Car is moving:

FIND Tramigo: moving, 0.23 km NE of Glorietta Mall, Makati, PH, SW with speed 24 km/h, 09:25 Jan 14

Tramigo: parked, at Park Mall, Downtown, SG, 01 17'52"N, 103 50'44"E, old position, 09:35 Oct 7

NEAR/time/off,distance/off

near

– optional. Also returns the next 3 nearest places (First part of

the location name only)

time

– optional. Creates automatic FIND reports

– optional. Turns off automatic time FIND reports

– optional. Creates automatic FI ND reports

– optional. Turns off automatic distance FIND reports

is returned and the time is set to 00:00

any form without the prior written permission of Tramigo.

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Page 30

Unit has never had a GPS fix:

Tramigo: parked, no GPS lock, 00:00 Jan 01

The time is corrected when the first fix is received.

FIND,near Tramigo: nearest locations: 0.05 km SW of Tramigo Office, 0.08 km N of Ayala Avenue-Rufino Street, 0.24 km E of Makati Sports Club, 09:43 Oct 7

Automatic reports

FIND,1,2.5 Tramigo: periodic find activated, report interval 1 minutes, 2.50 km, 16:35 Oct 9

FIND,,5 Tramigo: periodic find activated, report interval 5.00 km, 16:34 Oct 9

To turn off automa tic reports

FIND,off Tramigo: periodic find deactivated, 17:06 Oct 9

any form without the prior written permission of Tramigo.

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6.2.11 Get

Command: Get,parameter id Alias: none Parameters: parameter id Description: Reports the setting of a parameter

Related Cmds: Set Security: Owner Message Format: Command Response Notes:

1. Used by support personnel and advanced users

Errors:

1. Lookup Error

Examples:

GET,P_SMODE_ENABLE Tramigo: Get, parameter P_SMODE_ENABLE, value 1 (0x00000000), 09:25 Jan 14

any form without the prior written permission of Tramigo.

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6.2.12 Help

Command: Help, Alias: H, ? Parameters: Description: Provides information on how to use a command.

Related Cmds: none Security: Guest Message Format: Command Response Notes:

1. No parameter will return a list of the most common commands

2. Short forms for the commands will be used to save space

Errors:

1. Parameter Error

Examples:

HELP Tramigo: Help, F - Find, S – Speed, T – Trip, ST – Status, AU – Add User, LU, Lis t User, DU – Delete User, AP – Add Place, DP – Delete Place, A – Alarm, Z – Zone, email: support@tramigo.com, 09:25 Jan 14

HELP,Z Tramigo: Help, Zone: Z,distance/off,placeName, 09:25 Jan 14

command

any form without the prior written permission of Tramigo.

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6.2.13 Ignition

Command: Ignition, Alias: I Parameters: Description: Turns ignition reporting on or off for the user.

Related Cmds: none Security: Friend Message Format: Command Response Notes:

1. The unit must be connected to the ignition circuit to detect w hen the ignition is turned on or off. Thi s report is not recommended for portable use as you will receive false ignition reports.

2. When using a connection to the ignition circuit set the following parameters:

a. SET,IgnitionInputShock,0 b. SET,IgitionInputGPIO,1

3. You can customize the reporting to include ignition on/off or both. Default is both.

a. SET,IgnitionOn,1 turns on reporting for ignition on b. SET,IgnitionOff,1 turns on reporting for ignition off

Errors:

1. Parameter Error

Examples:

IGNITION,on

Tramigo: Ignition, reporting turned on, 09:25 Jan 14

IGNITION,OFF

Tramigo: Ignition, reporting turned off, 09:25 Jan 14

When ignition is turned on:

Tramigo: Ignition on detected, parked, 0.15 km NE of Kemaman Hospital,Chukai,Terengganu,MY, 09:25 Jan 14

When ignition is turned off:

Tramigo: Ignition off detected, parked, 0.30 km S of Kelab Darul Ehsan,Setapak,KL,MY, 09:25 Jan 14

on/off

- optional - Sets ignition reporting on or off

any form without the prior written permission of Tramigo.

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6.2.14 Language

Command: Language, Alias: none Parameters: Description: Sets the language for the unit.

Related Cmds: none Security: Owner Message Format: Command Response Notes:

1. Unit can have an alternate language loaded. VERSION command shows which language file (LF) is loaded.

2. Unit comm ands and reports will switch to the alternate language when turned on

3. System commands such as BOOT remain in English

Errors:

1. Parameter Error

Examples:

LANGUAGE,on

Tramigo: Language, turned on, 09:25 Jan 14

on/off

- optional – Turns on or off the alterna te language

any form without the prior written permission of Tramigo.

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6.2.15 Listen

Command: Listen, Alias: none Parameters: Description: Allows a user to listen to the vehicle cabin

Related Cmds: none Security: Owner Message Format: Command Response Notes:

1. Command initiates an outgoing call to the User. The User can then answer the call and listen to vehicle cabin.

2. There is no indication in the vehicle that the call is in progress

3. Calls from unauthorized users are ignored and not answe red

4. The owner(s) receives a message that the event occurred

5. Use the phoneNumber option to have the T22 call a land line for better voice quality.

Errors: none Examples:

When the call is initiated by user 3:

LISTEN

Tramigo: Vehicle voice monitor activated by User 3, 09:25 Jan 14

phoneNumber

– optional – T22 will call this number if e ntered

any form without the prior written permission of Tramigo.

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6.2.16 ListUser

Command: ListUser, Alias: LU Parameters:

userNumber all

blank - provides a summary.

userNumber/all

– optional - Lists the full details for a specific user

– optional - Lists details for all users

Description: Lists the users and their reporting status in the system Related Cmds: none

Security: Owner Message Format: Command Response Notes:

1. If no parameters are used then a list of all users is provided. Only the last 4 digits of the phone number are displayed. LU,number can be used to get a detailed list for one user.

2. Parameter ALL reports a detailed list for all users. May be a multi-part SMS.

3. Users can be in a different country than the T2 2 i f roaming is enabled on the T22 SIM and the user’s SIM

4. User PC is used when connected to a computer where you can send commands from the Tramigo Manager application

5. A User with authority of unknown appears when an owner is being registered but has not replied OWNER,YES.

Errors:

1. Parameter Error

2. Lookup Error

Examples:

LISTUSER

Tramigo: ListUser,1-2345 2-4556 3-8992, 09:25 Jan 14

LISTUSER,3

Tramigo: ListUser, #3 +35855558992 Guest, 09:25 Jan 14

LISTUSER,ALL

Tramigo: ListUser, #1 +63906433333 Friend, #2 +15552221234 Owner, 19:31 Feb 16

any form without the prior written permission of Tramigo.

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6.2.17 LowBalance

Command: LowBalance, Alias: LB Parameters:

Description: Sets phone number that the GSM operator sends low balance

Related Cmds: none Security: Owner Message Format: Command Response Notes:

1. Any SMS coming from the specified phone number (find phone number from GSM operator) will be sent to all users with Owner authority. Used when GSM o perator has low balance notification SMS.

2. Do not ent er your phone number – enter the number that low balance messages come from.

3. Number only has to be set the first time. System wide command.

Errors:

1. Parameter Error

Examples:

LowBalance,220

Tramigo: LowBalance, SMS from 220 will be forwarded to Owner, 09:25 Jan 14

LowBalance,off

Tramigo: LowBalance, reporting turned off, 09:25 Jan 14

number off

– optional – turns off

notification from. Default is off.

number/off

– optional – phone number

any form without the prior written permission of Tramigo.

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6.2.18 Metric

Command: Metric, Alias: none Parameters: Description: Selects metric or imperial measurement. Default is metric

Related Cmds: none Security: Friend Message Format: Command Response Notes:

1. km or kmh are used for metric. mi or mp h ar e used for imperial in all distances

2. If changed then Zone distance is displayed in new measurement unit

3. Used to control how altitude metric should be shown; m when ON, ft when OFF

Errors: none Examples:

Metric,ON

Tramigo: Metric, turned on – Km will be used, 09:25 Jan 14

Metric,OFF

Tramigo: Metric, tur ne d of f – Miles will be used, 09:25 Jan 14

Find with ALTITUDE reporting when Metric is turned OFF

FIND Tramigo: stopped, 7581.3 km of Bandar e Mahshahr, altitude 80 ft, 19:59 Apr 4

on/off

– optional - on = metric units used, off = imperial units used.

any form without the prior written permission of Tramigo.

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6.2.19 Name

Command: Name, Alias: N Parameters: unitName – name that will be used for the unit. Default is Tramigo.

unitName

Description: Changes the vehicle name Related Cmds: none

Security: Owner Message Format: Command Response Notes:

1. Maximum length is 15 characters, extra characters are automatically truncated

2. Limited characters allowed, letters, numbers, blank, hyphen, single quote Other characters are converted to blanks.

3. unitName is used on all Location and Command Response message formats

Errors:

1. Parameter Error

Examples:

NAME,Julie’s Car

Julie’s Car: Name, OK, 09:25 Jan 14

any form without the prior written permission of Tramigo.

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6.2.20 Owner

Command: Owner, Alias: none Parameters: Description: Registers the owner of a un it

Related Cmds: none Security: none Message Format: Command Response Notes:

1. The password is needed only when there is an existing Owner defined i n the user list

2. User will receive a confirmation SMS that the mobile number was successfully registered as owner.

3. There can be more than one Owner defined in the user list if needed as backup

4. All current Owners are notified when a new Owner is added for security reasons

Errors:

1. Parameter Error

Example/s:

OWNER,0000

Tramigo: Owner, +635551234 registered, 09:25 Jan 14

password

– optional, system password

any form without the prior written permission of Tramigo.

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6.2.21 Password

Command: Password,oldPassword,newPassword Alias: none Parameters: oldPassword newPassword – new system password Description: Changes the system password

Related Cmds: Disable,Owner Security: none Message Format: Command Response Notes:

1. The password ca n be 20 characters in length, 10 characters if using unicode. Letters and numbers only. Not case sensitive

2. Default password is 0000

Errors:

1. Parameter Error

Examples:

PASSWORD,0000,903WOOD

Tramigo: Password, changed to 903WOOD, 09:25 Jan 14

– system password

any form without the prior written permission of Tramigo.

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Page 42

6.2.22 Personal Assistance

Command: press panic button Alias: none Parameters: none Description: Generates a panic report that is sent to all users with Owner

authority.

Related Cmds: none Security: none Message Format: Location Notes:

1. Button must be pressed for 2 or more seconds to activate. All lights on the T22 turn on when the button is pressed.

2. All Users with Friend authority can also receive the report with the SET,SOSReportToFr ie nd ,1 c omm and

Errors: none Examples:

Press alarm button on T22 unit

Tramigo: Alarm detected, panic button activated, parked, 0.15 km SW of Wesleyan University of the Philippines, Pasay, NCR, RP, 14.55911, 120.99218, 12:28 Jan 22

any form without the prior written permission of Tramigo.

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6.2.23 Power

Command: Power, Alias: P Parameters: Description: Turns on and off power reporting for the user. Default is on

Related Cmds: none Security: Friend Message Format: Command Response Notes:

1. Power reporting will notify the user when the battery is capacity is below 20%

Errors: none Examples:

POWER,ON

Tramigo: Power, reporting turned on, 09:25 Jan 14

When the internal battery is low:

Tramigo: Low power, parked, 0.25 km NE of Keming Primary School,Bukit Batok,SG, 09:25 Jan 14

on/off

– optional - Turns pow er reporting on or off.

any form without the prior written permission of Tramigo.

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6.2.24 Report

Command: Report,userNumber,reportName,on/off Alias: R Parameters: userNumber – required. User number from 1 to 10 reportName – required. Name of the report to be activated

on/off – required. Turns the report off or on

Description: Allows owners to set the reporting for users. Related Cmds: none

Security: Owner Message Format: Command Response Notes:

1. The following reports can be controlled: Alarm, Find, Ignition, Trip, Power, Speed, Zone

2. Parameters can be used for the reports.

3. Use the ListUser command to determine the user number.

4. Short forms can be used for the reportName

Errors:

1. Lookup Error – report name was incorrect

2. User not found Error

Examples:

To turn on the Alarm report for user 2.

Report,2,A,on

Tramigo: Alarm reporting is turned on for user 2, 23:40 Sep 12

To turn on the Peri odic reporting for user 5.

Report,5,F,1

Tramigo: Find reporting is turned on for user 5 (report interval 1.00 km), 04:44 Jun 11

any form without the prior written permission of Tramigo.

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6.2.25 Sensor

Command: Sensor,on/off Alias: SE Parameters: on/off - optional - Sets sensor reporting on or off Description: Turns sensor reporting on or off for the user.

Related Cmds: none Security: Friend Message Format: Command Response Notes:

1. The T22 must be connected to an external sensor circuit to detect when the sensor is turned on or off.

2. Sensor can report when activa ted, deactivated, or both a. SET,SensorOn,1 – s ensor report w hen activated or turned on b. SET;SensorOff,1 – sensor report when deactivated or turned off

2. When using a the sensor input set the following parameters: a. SET,SensorInputGPIO,1

Errors:

1. Parameter Error

Examples:

Sensor,on

Tramigo: Sensor, reporting turned on, 09:25 Jan 14

Sensor,off

Tramigo: Sensor, reporting turned off, 09:25 Jan 14

When Sensor is turne d on:

Tramigo: Sensor on detected, parked, 0.15 km NE of Kemaman Hospital, Chukai, Terengganu, MY, 09:25 Jan 14

When Sensor is turne d off:

Tramigo: Sensor off detected, parked, 0.30 km S of Kelab Darul Ehsan, Setapak, KL, MY, 09:25 Jan 14

any form without the prior written permission of Tramigo.

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6.2.26 Set

Command: Set, Alias: none Parameters: Description: Sets a parameter with a value

Related Cmds: Get Security: Owner Message Format: Command Response Notes:

1. Used for paramete r s that can be set when unit is configured prior to insta llation. These parameters are not frequently changed by the typical user

2. Parameter ID or value is not case sensitive

3. To reset all parameters back to factory settings use SET,DEFAULTS

4. See

5. The SET,DEFAULTS command can be used to set all the parameters back to the

Errors:

1. Lookup Error

2. Parameter Error

Examples:

To turn off start of trip reports

SET,TripStart,0

Tramigo: Set, parameter TripStart, value 0, 09:25 Jan 14

T22 Parameters for a complete list of parameters

factory settings

parameter id,value

any form without the prior written permission of Tramigo.

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Page 47

6.2.27 Settings

Command: Settings Alias: none Parameters: none Description: Displays the unit settings

Related Cmds: none Security: Friend Message Format: Command Response Notes:

1. When a rep ort setting is shown the numbers show the user numbers who have requested the report

2. Only report settings that are set ON will display. Example Ala r m=1/2/6 means Alarm reporting is turned on for Users 1,2, and 6

3. Used primarily for support. Users will use Status command.

4. RESETSETTINGS command is used to restore all factory defaults

5. Shows

Errors: none Examples:

SETTINGS

Tramigo: Settings, Alarm:1/2/6, Find:-, Ignition:-, Power:-, Trip:2, Speed:1, Zone:-, user locations:0, Metric:on, Coord:on, Language:off, LowBalance:off, Time:automatic (GMT+3), 18:23 Apr 20

any form without the prior written permission of Tramigo.

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6.2.28 SMS

Command: SMS,phoneNum, Alias: none Parameters: number – phone number

message

Description: Sends a SMS text message. Related Cmds: none

Security: Owner Message Format: Command Response Notes:

1. If message parameter is omitted then a blank message is sent.

2. Commas are allowed in the message text

3. Can be used to request a balance report for pre-paid GSM accounts that is forwarded to the Owner with the LowBalance command

4. Can also be used to activate operator specific programs such as unlimited text plans, etc.

5. Special > prefix can be used if your message needs to contains the > symb ol. Example >SMS,+1234,Set>5

Errors:

1. Parameter Error

Examples:

SMS,222 Tramigo: SMS sent to 222, 09:25 Jan 14

SMS,+358400200,yes

Tramigo: SMS yes sent to +358400200, 09:25 Jan 14

– optional - text message up to 62 characters

message

any form without the prior written permission of Tramigo.

T22 User Manual

Page 49

6.2.29 Speed

Command: Speed, Alias: S Parameters:

Description: Turns on and off speed reporting for the user. Related Cmds: none

Security: Friend Message Format: Command Response Notes:

1. Speed report occurs immediately when exceeding the speed limit set. Maximum speed is not reported but can be found in the Trip report.

2. Report will not occur again until the speed limit is exceeded after the speed has decreased by 50 km to prevent excessive reports – This default is set with Set,SpeedLimitFilter,xx – where xx is km/mi. To set the speed limit below 50 then set this parameter otherwise only 1 speed report will be sent. Minimum is 10

3. MaxSpeed system parameter is set at 200, so if you want to set the speed limit over 200 then you must Set,MaxSpeed,xxx to the value you want – maximum is 360.

4. Speed limit is set per user

Errors:

1. Parameter Error

Examples:

SPEED,110 Tramigo: Speed, speed limit 110 km/h, reporting is turned on, 09:25 Jan 14

When the vehicle exceeds 110 kmh:

Tramigo: Speed limit detected, moving, 0.22 km NE of Bangkok City Hall, Phranakhon, Bangkok, TH, SW with speed 115 km/h, 09:25 Jan 14

speedLimit/on/off

speedLimit

Default is 120

– optional – Value from 50 to 200 kmh

any form without the prior written permission of Tramigo.

T22 User Manual

Page 50

6.2.30 SpeedDial

Command: Alias: SD Parameters:

Description: Configures speed dial numbers Related Cmds: none

Security: Owner Message Format: Command Response Notes:

1. Requires optional hands free kit

2. Up to 3 pre-defined numbers can be defined to initiate outgoing calls from T22

3. Pressing the phone button o nce for 1 second will call the phone number in slot 1, pressing twice will call phone number 2, etc.

4. To hang up press the phone b utton.

5. SD with no parameters displays the defined phone numbers

6. To erase a number omit the phone number

Errors:

1. Parameter Error

Examples:

To add an entry to slot 1

SPEEDDIAL,1,+5512345678 Tramigo: SpeedDial, +5512345678 added as speed dial 1, 09:25 Jan 14

To display all numbers using the short form of the command

SD Tramigo: SpeedDial, 1 - +5512345678, 2 - +555456789, 09:25 Jan 14

To delete a entry

SPEEDDIAL,1 Tramigo: SpeedDial, speed dial 1 deleted, 09:25 Sep 18

slot,phoneNum slot

– optional – Value from 1 to 3

phoneNum - optional

any form without the prior written permission of Tramigo.

T22 User Manual

Page 51

6.2.31 Status

Command: Status Alias: ST Parameters: none Description: Displays the unit status and user’s settings

Related Cmds: none Security: Friend Message Format: Command Response Notes:

1. Only settings that are se t ON for the user will display

2. For each report turned on the parameters a re also shown in brackets

3. TripEndTime in minutes is show in brackets after the Trip report indicator – example Trip (15).

Errors: none Examples:

STATUS

Tramigo: Status, GSM: 80%, GPS: 60%, Battery: 100%, Reports: Alarm, Trip, Speed (120), 09:25 Jan 14

any form without the prior written permission of Tramigo.

T22 User Manual

Page 52

6.2.32 Time

Command: Time,gmtOffset Alias: none Parameters: gmtOffset – number of hour’s adjustment from GMT Description: Adjusts the timestamp in messages to local time

Related Cmds: none Security: Friend Message Format: Command Response Notes:

1. Normally GMT offset from the SMS is used. This command overrides the SMS value. Time,off rev erts back to SMS GMT offset.

2. Used when GSM operator time is not correct

3. Valid values are 12.0 to -12.0 and off

Errors:

1. Parameter Error

Examples:

TIME,8

Tramigo: Time, adjusted to GMT + 8 hours, 09:25 Jan 14

any form without the prior written permission of Tramigo.

T22 User Manual

Page 53

6.2.33 Trip

Command: Trip, Alias: T Parameters: now – optional – Shows a trip in progress or last trip report Description: Controls Trip reporting

Related Cmds: none Security: Friend Message Format: Command Response, Trip Notes:

1. Reports when a trip has started and ended.

2. Trip starts when ignition on is detected and when the speed is > 6 kmh and unit has moved more than 300m

3. If ignition detection is not a va ilable then the trip start is determined when the speed is > 3 kmh or the unit has moved more than 300m.

4. Trip en ds when ignition off is detected and the vehicle is idle longer than the TripEndTime (default 15 min). This is to prevent a false trip break when stopping for gas or traffic. TripEndTime is shown in the

5. Trips less than 300m are ignored

6. Idle time is the total time the vehicle has spent as stopped (speed < 3 km/h) during this trip

7. Trip reports can exceed 1 SMS (160 characters). Only the first part of the location name is used when the message length exceeds 1 SMS

8. Trip start reports can be turned on/off with the TripStart parameter. SET,TripStart,1 to turn on, SET,TripStart,0 to turn off.

Errors:

1. Parameter Error

Examples:

To turn on reporting

TRIP,ON

Tramigo: Trip, reporting turned on, 09:25 Jan 14

When a trip is started the following message is sent:

Tramigo: Trip started, 3.23 km NE of Glorietta Mall Manila PH, 09:25 Jan 14

When a trip is completed the following message is sent:

T22: trip report, start 19:20 at Arnaiz Avenue-Pasong Tamo, end 19:40 at Tramigo Office, trip time 0:20, distance 2.06 km, max speed 64 km/h, avg speed 5.9 km/h, idle time 0:03, 20:32 Sep 25

To see the last trip or a trip in progress send TRIP,NOW:

T22: trip report, start 19:20 at Arnaiz Avenue-Pasong Tamo, end 19:40 at Tramigo Office, trip time 0:20, distance 2.06 km, max speed 64 km/h, avg speed 5.9 km/h, idle time 0:03, 20:32 Sep 25

on/off/now

on/off

– optional - Turns Trip reporting on or off

STATUS report.

any form without the prior written permission of Tramigo.

T22 User Manual

Page 54

6.2.34 Version

Command: Version Alias: none Parameters: none Description: Displays the software and hardware versions

Related Cmds: none Security: Friend Message Format: Command Response Notes:

1. Used for support purposes

2. IMSI is only available when the GSM modem is connected to the network

3. IMEI is needed for warranty claims

Errors: none Examples:

STATUS Tramigo: Firmware version: 1.30, LD: T22 RP Philippines,Version=01.02, LF:

Tagalog,Version=1.0, GSM: TC63 REVISION 02.000, IMEI: 355633000377753, IMSI: 515022400620398, 16:03 Mar 7

any form without the prior written permission of Tramigo.

T22 User Manual

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6.2.35 WhereIs

Command: WhereIs,placeName Alias: W Parameters: placeName – name of the place Description: Displays location of the T22 rela tive to a specific place.

Related Cmds: none Security: Friend Message Format: Command Response Notes:

1. The user can enter a partial string for the pla ceName, and if a unique name is not found then the system will select the closest placeName. Lookup is only done on the first name field of the location. User locations are also searched.

2. Format is same as FIND report.

Errors:

1. Lookup Error

Examples:

WHERIS,Glor

Tramigo: parked, 4.56 km N of Glorietta Mall, Makati City, PH, N14'33"31, E121'01"09, 09:35 Oct 7

any form without the prior written permission of Tramigo.

T22 User Manual

Page 56

6.2.36 Zone

Command: Zone, Alias: Z Parameters:

Description: Turns Zone rep orting on and off. Notifies user when the vehicle is

Related Cmds: None Security: Friend Message Format: Command Response Errors:

1. Parameter Error

2. Lookup Error

Notes:

1.

Zone crossing is reported whenever the unit crosses a circle with radius of

from the

2. Zone reports will be only b e issued when the uni t has a GPS fix and the unit is in a Moving or Stopped state. If the unit crosses the zone without a fix, then the report will be delayed.

3. Once a crossing is detected there is a 10 minute delay between reports to avoid excessive reporting.

4. Adding a ne w Zone will replace the current active Zone

5. The user can enter a partial string for the placeName, and if a unique name is not found then the system will select the closest placeName. Lookup is only done on the first name field of the location. User locations are also searched.

6. Zone reporting works best in fully installed units that have ignition sensing connected.

Examples:

ZONE

Tramigo: Zone, Vehicle will report when 1 km from current Location, 1.1 km W of Glorietta Mall, 09:25 Jan 14

ZONE,5,home

Tramigo: Zone, Vehicle will report when 5 km from, Home, 09:25 Jan 14

When the Zone crossing is detected the following report is sent to the user:

Tramigo: Zone crossing detected, moving, 0.11 km NE of Berjaya Times Square,Kuala Lumpur,KL,MY, SW with speed 33 km/h, 09:25 Jan 14

ZONE,off

Tramigo: Zone, reporting is turned off, 18:23 Jan 9

placename

distance/on/off,placeName

distance –

Default is 1. Minimum is 0.1 maximum is 999.

placeName

location of the vehicle. entering or leaving an area. The area is defined by a circle with a

radius defined by the distance from the place name.

optional. Distance is in the units used by the system. – optional. Name o f the location. Default is the current

distance

any form without the prior written permission of Tramigo.

Page 57

Problem: Unit will not turn on when pressing the power switch

Possible Cause:

Resolution:

Battery needs charging (sometimes lights will

Recharge battery. If battery is completely

Problem: Unit will not respond to SMS

Problem: GSM light is on solid

No SIM card

Insert working SI M card. Check in phone that

SIM is warped or damaged

Inspect SIM, clean the contacts. If reBattery is low

Recharge the unit for 5-15 minutes and the

7 Troubleshooting

T22 User Manual

Power switch was not pressed for 2 seconds or more Battery is not installed Check that battery is installed and close

be very dim)

Power switch disabled Remove and re-insert the battery

Possible Cause: Resolution:

GSM light is on or flashing Refer to GSM problem resolution GSM Network is slow Wait for SMS. Some GSM networks slow

Unit is sleeping Wait for unit to wake up or activate motion

User is not authorized Check that user’s phone number is added to

User is does not have a high enough authority for the command

Press power switch longer.

battery cover. Battery is needed to power the unit even when co nnected to a power source

discharged then the Lights will not turn on for

1.5 hours

down during peak times or when they have equipment problems.

detector.

the user list. Check the user’s authority with the LISTUSER command. T22 will not respond to any unauthorised commands.

Possible Cause: Resolution:

No GSM signal Check with a mobile phone to see if there is a

signal in the area or try to call the unit to see if you receive a ring tone.

the SIM can send SMS messages.

SIM card has expired Check in phone that the SIM can send SMS

messages. Replace SIM card if needed.

SIM has PIN code set Remove PIN code by inserting SIM in you

phone and deleting the code.

inserting does not help try another to see if it will work.

Roaming not enabled If you are in a different country your SIM

account must have roaming enabled.

Using 3G SIM Make sure your SIM can use the 2G netw ork.

Some SIM cards are made for 3G access and won’t connect to 2G network.

GSM will start working.

Unknown problem Remove and re-insert the battery after 1

minute.

any form without the prior written permission of Tramigo.

T22 User Manual

Page 58

Problem: GSM light is flashing (T22 is trying to send a SMS but having a

Possible Cause:

Resolution:

No GSM signal

Check with a mobile phone to see if there is a Phone number in user list is incorrect

If you have just added a new user check that

Problem: GPS light is on (T22 does not have a current location)

Possible Cause:

Resolution:

reception.

Unit has been moved a large distance

Remove and re-insert the battery to reset the

Problem: Owner has lost their phone

Possible Cause:

Resolution:

Problem: Owner has forgotten their password

Possible Cause:

Resolution:

Problem: Time stamp in the SMS reports is wrong

Possible Cause:

Resolution:

GSM Operator time is incorrect

Use the TIME command to override the GSM

problem)

signal in the area or try to call the unit to see if your receive a ring tone.

Network busy Wait a few minutes to see if the message

gets through.

Zero balance on pre-paid account Add credit to the account. Unit will recover

on its own or send reset the unit.

the phone number is correct.

Unit does not have clear view of the sky Move the unit to a location where the sky is

visible. Tall buildings, trees, heavy rain, car tinting, can cause problems with the GPS

BOOT command to quickly

Car tinting is blocking the GPS signal Move the unit outside the vehi cle – if the light

goes off then the tinting is blocking the signal. Either chang e the tinting in the windshield or install the optional external GPS antenna outside the vehicle.

without a location fix. Example: on a flight or train trip.

If a backup owner has been defined then use

The owner can send the RESETSETTINGS

location.

their phone to add your new number in. Use OWNER,password to add you new number in then delete the old number with

DELUSER command

the

command to set the password back to 0000. All other settings are also reset as if the unit was new, so the Owner will have to register themselves again.

T22 requires a GPS fix to determine the time zone and connection to the GSM network to determine the time. Time will show 00:00 Jan 01 when first used.

any form without the prior written permission of Tramigo.

Wait for the GPS and GSM lights to go off then send the unit a SMS to check the time.

time. Some GSM operators have problems

T22 User Manual

Page 59

Problem: Time stamp in the SMS reports is missing

Possible Cause:

Resolution:

Problem: Trip reports are received when vehicle is parked

Possible Cause:

Resolution:

Problem: Vehicle shows as parked, but its moving

with DST and roaming phones.

T22 v1.0.0 and later has time stamps turned off by default

Vehicle is parked with a limited view of the sky so the GPS signals are weak and bounce off of buildings. This can generate short trip reports.

Possible Cause: Resolution:

You T22 will report a state of Parked when a Trip has not been sta rted which take s 300m, so if a FIND or any other report is received during this time it will show as Parked.

Issue SET,SHOWTIME,1 command

Turn off trip reporting when in these locations.

If you are not interested in short trip reports Increase the minimum trip distance to 1 km or higher Set,MinTripDistance,1000

None. Once a Trip is detected the vehicle state will change to moving or stopped

any form without the prior written permission of Tramigo.

T22 User Manual

Page 60

Name

Default

Min Val

Max

Units

Comment

AccelSpeedReset

5500

optimum

mm/s

After an acceleration limit, the AlarmAuto

0 6 10 6 Alarm button as input. 10 rearms AlarmButton

0 0 1 Enable gpio input as alarmbutton

CoordFormat

0 0 4 Change coordinate format to DisablePowerButton

0 0 1

boolean

Disable power button

HFMaxTimeBetweenPress

1000

1

9999

ms

Maximum break between two HF

IgnitionInputGPIO

0 0 1

boolean

Use GPIO input as the ignition IgnitionOff

1 0 1

boolean

Enables Ignition off reporting

8 T22 Parameters

T22 parameter defaults are changed with the command.

Boolean units are 1 for on and 0 for off. Important: Changing the paramete rs can greatly impact the behaviour of the unit, so only

advanced users should change the de fault values. Use the SET,DEFAULTS command to return all the parameters back to the factory defaults.

AccelInvalidateTime 15 optimum

value set

SET command and displayed with the GET

Val s Time for invalidating fixes after the

acceleration limit is exceeded

value set

AutoRearmTime 0 5 30 s Delay before arming again

AllowPublicGuest 0 0 1 boolean Allow guest access for all phone

DisableDelay 45 1 60 s Immobilization delay

DisableShockSensor 0 0 1 boolean Disable shock sensor GsmTimeout 1 1 999 h Automatic gsm reset / unit reboot

GpsFixTimeout 2 2 999 h Automatic reboot on gps fix

HFMinPressTime 200 1 9999 ms Minimum time to recognize a HF

HFMinTimeBetweenPress 200 1 9999 ms Minimum break between two HF

speed must drop this much for fixes to be accepted

automatically

numbers to FIND so that the user list is not checked

numeric or URL

if GSM is not conne cting

timeout

button presses (for GPIO input)

button press (for GPIO input)

button presses (for GPIO input)

IgnitionInputShock 1 0 1 boolean Use shock sensor as the ignition

IgnitionOn 1 0 1 boolean Enables Ignition on reporting IgnitionOnAvgSpeed 30 1 999 km/h Minimum average speed to prevent

any form without the prior written permission of Tramigo.

input

ignition off (applies only to shock/ignition detection)

T22 User Manual

Page 61

INPUT1

0 0 6 0 Legacy, 1 SOS , 2 Alarm, 3 LoudSpeakerVolume

3 1 9 Loud speaker volume

MaxSpeed

200 1 999

km/h

Maximum accepted speed MinTripDistance

300 999 m Minimum trip distance

NavLogStopLimit

30000

optimum

Limit of file space used for

NoSleepGSM

0 0 1

boolean

Don't go to sleep if GSM not

PowerButtonHoldTime

2 1 3600

s

Required duration of power button SensorInputGPIO

0 0 1

boolean

Enables external sensor input

ShowAltitude

0 0 1

boolean

Enables altitude information on

IgnitionOnMaxSpeed 30 30 999 km/h Maximum speed max-min

INPUT2 6 1 3 1 SOS, 2 Alarm, 3 Sensor, 6

IOFlags 0 0 1 boolean Fix reversed IO function (reversed

MaxAccel 15000 1 99999 mm/s^2 Maximum accepted acceleration MaxDistanceAtLocation 50 1 999 m Maximum distance from a

MaxFixAge 3 1 60 minutes Time delay to show old position in

MicrophoneGain 7 1 9 Low is 0 highest is 7

difference to prevent ignition off (applies only to shock/ignition detection)

Sensor, 4 Ignition, 5 Powercut, 6 disabled. USES PIN 4 & 5

disabled. USES PIN 3 & 5

immob response)

landmark to report "at location"

SMS reports

(otherwise the fix is interpreted as invalid)

MovingSpeed 6 999 km/h Speed threshold to decide if the

vehicle is moving or stopped

value set

NoSleepCharge 1 optimum

value set

NoSleepDisabled 1 1 600 boolean Don't go to sleep if the vehicle is

NoSleepInTrip 1 0 1 boolean Don't go to s leep if a trip in

PanicButtonHoldTime 2 1 3600 s Required duration of panic button

ReArmDelay 30 1 900 seconds Time interval before Alarm is re-

RequireOwnerConfirmation 0 0 1 boolean If set on then new owner is

SensorOff 1 0 1 boolean Enables sensor off reporting

boolean Don't go to sleep if the battery is

navigation logs

being charged

immobilized

registered to network

progress

press

armed after pressing SOS button.

requested to confirm but sending owner,yes command.

SensorOn 1 0 1 boolean Enables sensor on reporting

ShowTime 1 0 1 boolean Enable time stamps at end of

any form without the prior written permission of Tramigo.

every reports

reports

T22 User Manual

Page 62

Sleep1OffTime

55 1 9999

min

Off time in sleep mode 1

Sleep2GsmOff

1 0 1

boolean

GSM turned off in sleep mode 2

Sleep2Repeats

120 1 9999

Number of repeats in sleep mode 2

Sleep3OnTime

5 1 9999

min

On time in sleep mode 3

SleepTimeoutIgnition

60 1 9999

min

Sleep timeout from ignition

SMSErrorLimit

10 0 99 Automatic reboot when SMS error

SOSMinPressTime

0 0 999

ms

HF button hold time for SOS Friend authority to SOS reports.

TripEndTime

15 1 999

min

Trip end time

TripStartDelay

60 1 999

seconds

Minimum time for a trip report. VoltageShutdown

3500

5000

mV

Low voltage shutdown limit

Sleep 1 0 1 boolean Enable sleep mode Sleep1GsmOff 0 0 1 boolean GSM turned off in sleep mode 1

Sleep1OnTime 5 1 9999 min On time in sleep mode 1 Sleep1Repeats 6 1 9999 Number of repeats in sleep mode 1

Sleep2OffTime 55 1 9999 min Off time in sleep mode 2 Sleep2OnTime 5 1 9999 min On time in sleep mode 2

Sleep3GsmOff 1 0 1 boolean GSM turned off in sleep mode 3 Sleep3OffTime 1435 1 9999 min Off time in sleep mode 3

Sleep3Repeats 0 1 9999 Number of repeats in sleep mode 3

switched off

SleepTimeoutWake 10 1 9999 min Sleep timeout from the last wake

trigger

reaches the set limit.

SMSRetriesTotal 15 1 99 number Number of times the T22 will

attempt to resend a SMS.

SOSGPIO 0 0 1 boolean External GPIO input used as a

combined SOS/HF button instead of ignition input

detection (for GPIO input)

SOSReportToFriend 0 0 1 boolean Turn on to include users with

SpeedLimitFilter 50 1 999 km/h After a speed limit report, the

speed must drop this much below the limit until more reports are sent

TripStart 1 0 1 boolean Trip start reports enabled/disabled

Trip reports shorter than this time are ignored

TripStartLockDistance 500 1 9999 m Distance limit to use previous trip

end location as the new start location

UseIgnition 1 0 1 boolean Use i gnition input (GPIO wired or

shock) in vehicle state handling

VoltageWarning 3650 3501 5000 mV Low voltage warning limit

any form without the prior written permission of Tramigo.

T22 User Manual

Page 63

WakeOnIgnition

1 0 1

boolean

Wake up from sleep on ignition

ZoneDistanceLimit

0 0 100 m Distance limit for filtering zone

VoltageWarningFilter 100 optimum

value set

WakeOnShock 1 0 1 boolean Wake up from sleep on shock

ZoneArmTimeout 10 1 60 min Minimum time interval between

mV After a low voltage report, the

voltage must rise this much above the limit until more reports are sent

input

sensor input

two consecutive zone reports

reports from a vehicle parked close to the zone boundary

any form without the prior written permission of Tramigo.

T22 User Manual

Page 64

9 Warranty

Should your T22 fail in normal use within the first 24 months from the date of invoice, TRAMIGO will guarantee to repair the unit. For claims under this option, Tramigo req uire s that failure follows reasonable and normal use of the e q uipment. Where product is used for purposes or in environments for which it was not designed, Tramigo reserves the right to levy our standard repair charge. Tramigo’s decision on whether to accept product under warranty will be final.

The Customer covers the cost of shipment to Tramigo. Tramigo covers the cost of the return.

Where any other party has attempted a repair, the repair warranty will be invalidated. Tramigo reserves the right to either return the product to the Customer without further work or to levy the standard repair charge after acceptance from the Customer.

The Return Material Authorisation (RMA) procedure must be used to return all goods. Prior to returning the product to Tramigo under this option, please give full details of the reasons for returning the equipment.

Tramigo products are intended for legal usage o nly under all applicable international and local laws. Tramigo shall not be responsible for any harmful interference o r unlawful conduct associated with the operation of Tramigo products.

You assume all risk and liability caused by using the product with peripheral equipment or accessories not supplied or approved by Tramigo, or caused by repairs or modifications carried out by parties not authorised by Tramigo. No potentially harmful external equipment or other objects should be connected to Tramigo products.

You assume all liability relating to the usage of Tramigo products. Tramigo shall under no circumstances be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.

Please note:

The device is an aid and should never be relied upon as an only emergency device. Its functionality is dependent on wireless networks and GPS satellites which may not be available all the time, and connections cannot be guaranteed under all conditions. To make emergency communications, the device must be turned on and located in an area with adequate wireless network signal strength.

any form without the prior written permission of Tramigo.

T22 User Manual

Page 65

Tramigo T22 Two-Y ear Limited Warr ant y

Tramigo Ltd. ("Tramigo") warrants that this T22 tracking device ("Product") is free from defects in materials, design and workmanship under normal use in accordance with the operating instructions and pursuant to the following terms and conditions:

1. The limited warranty for the Product extends for TWO (2) years beginning on the date

of the original purchase of the Product by the first end-user (“Consumer”)*. This two year period is extended by each whole da y that the Produc t is out of your posses s ion for repair under this warranty.

stock of the distributor/reseller for 3 months. Warranty period cannot be extended over 27 months of the original sale by Tramigo to the distributor/resell er.)

2. Warranty period for T22 Battery and other accessories is SIX (6) months*.

3. The limited warranty exte nds only to the original purchaser ( the Consumer) of the Product and is not assignable or transferable to any subsequent purchaser/ end-user.

4. During the limited warra nty period, Tramigo will repair, or replace, at Tramigo' s sole option, any defective parts, or any parts that will not properly operate for their intended use with new or refurbished replacement items if such repair or replacement is needed because of product malfunction or failure during normal usage. No charge will be made to the Consumer for any such parts. Tramigo will also pay for the labor charges incurred by Tramigo in repairing or replacing the defective parts. The limited warranty does not cover defects in appearance, cosmetic, decorative or structural items, including framing, and any non-operative parts. Tramigo's limit of liability under the limited warranty shall be the actual cash value of the Product at the time the Consumer returns the Product for repair, determined by the price paid by the Consumer for the Product less a reasonable amount for usage. Tramigo shall not be liable for any other losses or damages (unless otherwise required by law). These remedies are the Consumer's exclusive remedies for breach of warranty.

5. Upon request from Tramigo, the Consumer must prove the date of the original purchase of the Product by a dated bill of sale or dated itemized receipt.

6. The Consumer shall bear the cost of shipping the Product to Tramigo. Tram ig o shall bear the cost of shipping the Product back to the Consumer after the completion of service under this limited warranty.

7. The Consumer shall have no coverage or benefits under this limited warranty if any of the following conditions are applicable:

a. The Product has been subj ected to abnormal use , abnormal conditions,

improper storage, exposure to moisture or dampness, unauthorized modifications, unaut hori ze d connections, unauthorized repa ir, misuse, neglect, abuse, accident, alteration, improper installation, or other acts which are not the fault of Tramigo, including damage cause d by shipping

b. The Product has been damaged from external causes such as collision with

an object, or from fire, flooding, sand, dirt, windstorm, lightning, earthquake or damage from exposure to weather conditions, an Act of God, or battery leakage, theft, blown fuse, or improper use of any electrical source, damage caused by computer or internet viruses, bugs, worms, Trojan Horses, cancelbots or damage cause d by the connection to other products not recommended for interconnection by Tramigo.

c. Tramigo was not advised in writing by the Consumer of the alleged defect or

malfunction of the Product within fourteen (14) days after the expiration of the applicable limited warranty period.

d. The Product serial number plate or the enhancement data code has been

removed, defaced or altered.

(*The two year period is given based on products being in

any form without the prior written permission of Tramigo.

T22 User Manual

Page 66

e. The defect or damage was caused by the defective function of the cellular

system or by inadequate signal reception by the external antenna, or viruses or other software problems introduced into the Product.

8. Tramigo does not warrant uninterrupted or error-free operation of the Product. If a problem develops during the limite d warranty period, the Consumer shall take the following step-by-step procedure:

a. The Consumer shall return the Product to the place of purchase for repair or

replacement processing.

b. If "a" is not convenient because of distance (more than 30 kilometers) or for

other good cause, the Consumer shall ship the Product p repaid and insured to Tramigo. See nearest you.

c. The Consumer shall include a return address, daytime phone number and/or

fax number, complete description of the problem, proof of purchase and service agreement (if applicable). Expenses related to removing the Product from an installation are not covered under this limited warranty.

d. The Consumer will be billed for any parts or labor charges not c overed by

this limited warranty. The Consumer will be responsib le for any expenses related to reinstallation of the Product.

e. Tramigo will repair the Product under the limited warranty within 30 days

after receipt of the Product. If Tramigo cannot perform repairs covered under this limited warranty within 30 days, or after a reasonable number of attempts to repair the same defect, Tramigo at its option, will provide a replacement Product or refund the purchase price of the Product less a reasonable amount for usag e.

f. If the Product is returned during the limited warranty period, but the problem

with the Product is not covered under the terms and conditions of this limited warranty, the Cons umer will be notified and given an estimate of the charges the Consumer must pay to have the Product repaired, with all shipping charges billed to the Consumer. If the estimate is refused, the Product will be returned freight collect. If the Product is returned after the expiration of the limited warranty period, Tramigo's normal service policies shall apply and the Consumer will be responsible for all shipping charges.

9. You (the Consumer) unders tand that the product may consist of refurbished equipment that contains used components, some of which have been reprocessed. The used components comply with Product performance and reliability specifications.

10. ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OR USE, SHALL BE LIMITED TO THE DURATION OF THE FOREGOING LIMITED WRITTEN WARRANTY. OTHERWISE, THE FOREGOING LIMITED WARRANTY IS THE CONSUMER'S SOLE AND EXCLUSIVE R EMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. TRAMIGO SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF ANTICIPATED BENEFITS OR PROFITS, LOSS OF SAVINGS OR REVENUE, LOSS OF DATA, PUNITIVE DAMAGES, LOSS OF USE OF T HE PRODUCT OR ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF ANY SUBSTITUTE EQUIPMENT OR FACILITIES, DOWNTIME, THE CLAIMS OF ANY THIRD PARTIES, INCLUDING CUSTOMERS, AND INJURY TO PROPERTY, RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM BREACH OF THE WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY, EVEN IF TRAMIGO KNEW OF THE LIKELIHOOD OF SUCH DAMAGES. TR AM I GO SHALL NOT BE LIABLE FOR DELAY IN RENDERING SERVICE UNDER THE LIMITED WARRANTY, OR LOSS OF USE DURING THE PERIOD THAT THE PRODUCT IS BEING REPAIRED.

www.tramigo.com for the address of the repair center

any form without the prior written permission of Tramigo.

T22 User Manual

Page 67

11. Tramigo neither assumes nor authorizes any authorized service center or any other person or entity to assume for it any other obligat ion or liability beyond that which is expressly provided for in this limited warranty including the provider or seller of any extended warranty or service agreement.

12. This is the entire warranty between Tramigo and the Consumer, and supersedes all prior and contemporaneous agreements or understandings, oral or written, relating to the Product, and no representation, promise or condition not contained herein shall modify these terms.

13. This limited warranty allocates the risk of failure of t he Product between the Consumer and Tramigo. The allocation is recognized by the Consumer and is reflected in the purchase price.

14. Any action or lawsuit for breach of warranty must be commenced within eighteen (18) months following purchase of the Product.

Questions concerning this limited warranty may be directed to: Tramigo Ltd.

support@tramigo.com

9.1 Return Materials Authorization (RMA) Procedure

If you can’t return goods to your dealer then this procedure must be used when returning any goods to TRAMIGO. Simply email information ready.

support@tramigo.com and have the following

Your name Description of product being returned including:

– Product name – IMEI number (located under the battery) – Description of fault – Reason for return

On receipt of this information you will be issued an RMA number. This number should be entered on a label attached to the unit and the goods returned:

Contact

Please quote this number in all future correspondence.

Note: Any goods returned to TRAMIGO without an R.M.A. number will be automatically returned to the customer at their expense.

support@tramigo.com for current address

any form without the prior written permission of Tramigo.

Tramigo T22 User guide

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Product Over v iew

1.1 T22 Top Uses

2 Copyright and Disclaimer

3 For Your Safety

4 Getting Started

4.1 Hardware Features

4.2 Light and Button Functionality

4.3 First Use

4.4 Authorization

5 Features

5.1 Location Directory

5.2 Tracking Features

5.3 Phone Features

5.4 Miscellaneous Features

5.5 SMS Handling

5.6 Power Management

6 Commands

6.1 Command Summary

Notes

6.2 Command Detail

6.2.1 AddPlace

6.2.2 AddUser

6.2.3 Alarm

6.2.4 Boot

6.2.5 Coord

6.2.6 Debug

6.2.7 DelPlace

6.2.8 DelUser

6.2.9 Disable

6.2.10 Find

6.2.11 Get

6.2.12 Help

6.2.13 Ignition

6.2.14 Language

6.2.15 Listen

6.2.16 ListUser

6.2.17 LowBalance

6.2.18 Metric

6.2.19 Name

6.2.20 Owner

6.2.21 Password

6.2.22 Personal Assistance

6.2.23 Power

6.2.24 Report

6.2.25 Sensor

6.2.26 Set

6.2.27 Settings

6.2.28 SMS

6.2.29 Speed

6.2.30 SpeedDial

6.2.31 Status

6.2.32 Time

6.2.33 Trip

6.2.34 Version

6.2.35 WhereIs

6.2.36 Zone

7 Troubleshooting

8 T22 Parameters

9 Warranty

9.1 Return Materials Authorization (RMA) Procedure