Traitel Telecommunications TT11, TT11 1FXS, TT11 1FXO TA, 2FXS User Manual

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Page 1

TT11 VoIP Router 2FXS TA

User Guide

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Page 2

Table of Contents:

1.0 Introduction .......................................................................................... 3

2.0 Package Contents .................................................................................. 3

3.0 Summary of LED & Connector Descriptions.......................................... 4

3.1 The Front LEDs .......................................................................................................... 4

3.2 The Rear Ports........................................................................................................... 5

4.0 Installation ............................................................................................ 6

5.0 Using The Configuration Menu ............................................................. 7

5.1 Accessing the Configuration Menu........................................................................... 7

5.2 Main Menu................................................................................................................ 8

5.3 Status – Device Information and Line Status............................................................ 9

5.4 Status - LAN............................................................................................................. 10

5.5 Status – WAN and DNS ........................................................................................... 10

5.6 System - Provision................................................................................................... 11

5.7 System - Firmware .................................................................................................. 12

5.8 System - Restart ...................................................................................................... 12

5.9 System – Backup/Restore ....................................................................................... 13

5.10 System – User Management................................................................................. 13

5.11 Networks – PPPoE WAN Setting ........................................................................... 14

5.12 Networks – Static WAN Setting ............................................................................ 15

5.13 Networks – DHCP WAN setting............................................................................. 15

5.14 Networks – LAN Setting ........................................................................................ 16

5.15 Networks – SNTP Setting ...................................................................................... 17

5.16 VoIP – SIP Settings ................................................................................................ 18

5.17 VoIP – Line Settings............................................................................................... 21

5.18 VoIP – IAX Settings ................................................................................................ 23

5.19 VoIP – Call Control ................................................................................................ 24

5.20 VoIP – Dialling Plan ............................................................................................... 27

5.21 VoIP - CDR ............................................................................................................. 28

5.22 Advanced – Remote Access .................................................................................. 28

5.23 Advanced – Virtual Server..................................................................................... 28

5.24 Advanced – Firewall – MAC Filter ......................................................................... 29

5.25 Advanced – Firewall – IP Filter.............................................................................. 29

5.26 Advanced – Firewall – Port Filter .......................................................................... 29

6.0 Troubleshooting .................................................................................. 30

Appendix: Product Specification............................................................... 32

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1.0 INTRODUCTION

Voice over IP is a technology that allows anyone to make a telephone call over the Internet.
This is a quick user guide for the TT11 VoIP Router 2FXS Telephone Adaptor. It is intended to
help you configure this device and have it ready to run within a few minutes. Please follow

the user guide carefully as troubleshooting the TA can be very difficult and time consuming.

Before Installation

This product can be set up using a web browser, such as Internet Explorer.

If you purchased this product to make a VoIP call, you must have either an Ethernet-based
Cable or a DSL modem with an active connection to the Internet.

2.0 PACKAGE CONTENT

The following materials are included in the package. Please check the package to ensure
that all the materials are listed below. Contact TraiTel immediately if an item is missing.

TT11 VoIP Router TA

Ethernet cable

Phone cable

Quick User Guide

Before You Begin

This product can be set up using a webbrowser, such as Internet Explorer.
If you purchased this product to make aVoIP call, you must have either an Ethernet-based

Cable or a DSL modem with an active connection to the Internet.

Check Your Package Contents

These are the items included with your VoIP router TA purchase:

• VoIP Router TA

Quick Installation Guide Power Adapter (12V DC)

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3.0 SUMMARY OF LED & CONNECTOR DESCRIPTION

3.1 The Front LEDs

Item

Name

Color

Status

Description

1

Power

Green

On

System Power on

Off

System Power off

2

Run

Green

On

System crash

Off

System crash

Flash

System running

3

SIP Reg

Green

On

SIP Registration Ok

Off

SIP Registration Fail

4

FXS

Green

On

FXS Channel is in use

Off

FXS Channel is not in use

Flash

FXS Channel is ringing

5

FXS

Green

On

FXS Channel is in use

Off

FXS Channel is not in use

Flash

FXS Channel is ringing

6

LAN

Green

On

LAN port is connected

Off

LAN port is not connected

Flash

Packet transmit in LAN port

7

WAN

Green

On

WAN port is connected

Off

WAN port is not connected

Flash

Packet transmit in WAN port

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3.2 The Rear Ports

Reset Button Mode*

Mode

Situation A

Press and hold for less than 3

seconds

Result

Reboot the system

Page 5

Reset Button Mode*

Situation A

Situation B

Press and hold for more than 3

seconds

Restore to default setting

Page 5

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4.0 INSTALLATION

Connecting the TT11 VoIP Router 2FXS TA to Your Network

A. Connect the power adapter to this jack. The power LED will light to indicate proper

operation.

B. Connect an Ethernet cable to the WAN port when connecting to the Internet access

device such as a Cable or DSL modem. The WAN LED will indicate the proper
connection.

C. Connect an Ethernet cable to the LAN port when connecting to a PC or an

office/home network. The LAN LED will indicate the proper connection.

D. Connect the phone cable to an available FXS port when connecting an analog

telephone.

E. Connect the phone cable to an available FXS port when connecting an analog

telephone.

When you have connected all the cables to the VoIP TA, it will look similar to this:

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5.0 USING THE CONFIGURATION MENU

The configuration menu of TT11 VoIP Router 2FXS TA can be accessed using a convenient
and user-friendly web browser.

If you have an account with TraiTel, please log in at www.traitel.ca, select “Voice” then
“Configure SIP device”. If you have multiple SIP devices, you must create a unique sub­account for each device. Sub-accounts can be created by going to “Settings” then “Sub­Accounts”.

Once you have logged in to your TraiTel account, please continue here.

5.1 Accessing Configuration Menu

 Open the web browser (i.e.

Internet Explorer, Netscape…)

 Enter the IP Address of the

router, which by default is

192.168.15.1 followed by
:9999

 The default username and

password are “admin” and
“admin”.

 Click OK

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5.2 Main Menu

Once you have logged on to the TT11 VoIP Router TA through the web browser, you can
begin the set up according to your requirements. On the configuration main menu, the left
navigation panel links you to the set up pages directly. They include:

 Status
 System (Provision, Firmware, Restart, Backup/Restore, User Management)
 Networks
 VoIP (SIP Settings, Line Settings, IAX settings, Call Control, Dialing Plan, CDR)
 Advanced (Remote Access, Virtual Server, Firewall, MAC Filter, IP Filter, Port

Filter) The following sections provide an overview of the settings.

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5.3 Status – Device Information and Line Status

System Up-Time Records system up-time.

System Current Time Shows the system current time. See the Time Zone

section for more information.

Build Time Shows the build time of the software.

Firmware Version Shows the firmware version.

WAN MAC Address Shows the WAN MAC address.

LAN MAC Address Shows the LAN MAC address.

SIP Register Status A hotlink to SIP settings status.

IAX Register Status A hotlink to IAX settings status.

Line 1 Status Shows line 1 register status (FXS).

Line 2 Status Shows line 2 register status (FXS).

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5.4 Status – LAN

IP Address Shows the LAN port IP address.

Subnet Mask Shows the LAN port subnet mask.

DHCP Server Shows the DHCP server status — Enable or Disable

DHCP Server Start IP Shows the start IP address that DHCP server distributes.

DHCP Server End IP Shows the end IP address that DHCP server

distributes.

5.5 Status – WAN and DNS

Connection Type Shows the network connection type of WAN port.

IP Address Shows the WAN port IP address.

Subnet Mask Shows the WAN port subnet mask

Default Gateway Shows the IP address of default gateway.

DHCP Server IP Shows the DHCP server IP address.

DNS Servers IP Shows the DNS server IP address.

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5.6 System – Provision

There are 2 kinds of protocol for auto-provision. Please select FTP or HTTP. Click Apply to
update the modification.

IP, Port, Username, Password, Firmware Auto-provisioning is an advanced feature of the

TT11VoIP Router TA. For further information on
using this function, please contact your ISP.

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5.7 System – Firmware

Firmware Type

Select the firmware type.

Firmware Filename

Select the saved firmware filename from your
computer’s folder.

Restore Factory Default Setting

Enable or disable the function of Restore Factory

Default Setting.

Status

Show status

5.8

System – Restart

Click Restart to update the modification.

Restart Gateway with Select restart this gateway with Current Setting or

Factory Default Settings.

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5.9 System – Backup/Restore

Backup Configuration

Can save the backup configuration file into your

computer. (“dialplan” for dialing plan or “xconfig” for

others)

Restore Configuration

Restores the saved configuration file.

5.10

System – User Management

Click Apply to update the modification.

Admin ID Enter the admin ID.

Admin Password Enter or change the admin password.

Guest ID Enter the guest ID.

Guest Password Enter or change the guest password.

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5.11 Networks – PPPoE WAN Setting

Select PPPoE as network connection type if your ISP uses PPPoE. Most DSL users use PPPoE.

Obtain DNS Automatically Enable this to obtain DNS automatically.

Primary DNS Enter the primary DNS server IP address.

Secondary DNS Enter the secondary DNS server IP address.

Username PPPoE ID/username proved by your ISP.

Password PPPoE password.

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5.12 Networks – Static WAN Setting

Select Static as the network connection type if all the Wide Area Network IP addresses are
provided to you by your ISP.

IP Address Enter the IP address assigned to you by your ISP.

Subnet Mask Enter the subnet mask address.

Default Gateway Enter the default gateway IP address.

Primary DNS Enter the primary DNS server IP address.

Secondary DNS Enter the secondary DNS server IP address.

5.13 Networks – DHCP WAN Setting

Select DHCP as network connection type that allows the network administrator to distribute
IP addresses when this gateway is plugged into a different place in the network.

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5.14 Networks – LAN Setting

IP Address LAN port IP address.

Subnet Mask LAN port Subnet Mask.

DHCP Server Enable or disable LAN side DHCP server.

DHCP Server Start IP The starting IP address for the DHCP server’s IP

assignment if this function is enabled.

DHCP Server End IP The end IP address for the DHCP server’s IP assignment

if this function is enabled.

DHCP Client Lease Time The time period for the DHCP server to expire the IP

that is assigned.

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5.15

Networks – SNTP Setting

Click Apply to update the modification.

SNTP Enable/Disable SNTP.

SNTP Server IP Address Enter the SNTP server IP address. The SNTP server

allows the gateway to synchronize the local time with
the remote server.

Time Zone Choose your time zone.

Daylight Saving Enable or disable daylight saving.

Sync Interval Show the periodic interval the gateway waits before it

resynchronizes the gateway’s time with that of the
specified SNTP server.

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5.16

VoIP – SIP Settings

Click Apply to update the modification.

Display Name The name displayed on the LCD. Note that TraiTel does

not send this information to the caller. The username
provided under the VoIP configuration goes here.

Number The number in the URI displayed on the LCD. Note that

Traitel does not send this number to the caller. The
username provided under the VoIP configuration goes
here.

Username Username to log in to the SIP server. The username

provided under the VoIP configuration goes here.

Password User password to log in to the SIP server. Your TraiTel

account main password goes here.

Register Status The current status of the SIP registration.

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Local Port The local SIP port of the TA (typically 5060).

Outbound Proxy Server Outbound proxy server IP address.

Outbound Proxy Port Port number of Outbound Proxy server.

Send Messages via Outbound Proxy Enable/Disable send messages via outbound proxy.

When this feature is enabled, all messages will be sent
through the outbound proxy.

Registrar Server SIP Registrar server IP address.

Registrar Port Port number of SIP Registrar server.

Register Fail Retry Time The periodic interval at which the device retries the SIP

registration after a failure of the SIP registration.

Session Type Select Invite or Update as the Session Timer method.

Session Refresher Select UAC (User Agent Client) or UAS (User Agent

Server) as the Session Timer refresher.

Session Expires The time interval in which the TA periodically refreshes

SIP sessions by sending repeated Invite or Update
requests, depending on the session type.

Register Expires The time after which the registration on the SIP

Registrar expires. The TA must send SIP Register to
keep the registration at half the setting time.

UDP Timeout Timeout for SIP requests (100 ~ 3000ms). Set “0” to

disable this feature and follow the RFC 3261 rule.

UDP Retry Times The number of times to send SIP requests. Set to “0” to

disable this feature and follow the RFC 3261 rule.

Enable PRACK A SIP method which acknowledges provisional

responses like 180 ringing. Enable for a more reliable
connection.

Anonymous 1. If Disable is selected, the full URI and name are sent

to the receiver’s device when the user makes a call.

2. When Full URI is selected, “Anonymous” is sent to
the receiver’s device. It may display anonymous or
nothing on the receiver’s device.

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3. When Display name is selected, only the display
name is replaced by “Anonymous” when the user
makes a phone call. It may display anonymous or
nothing on the receiver’s device.

Anonymous Reject Select Enable to reject anonymous calls.

Redundancy Package Enable/Disable the B2B service which is a special

platform that provides advanced VoIP services. Please
contact your service provider for details.

Page 20

3. When Display name is selected, only the display
name is replaced by “Anonymous” when the user
makes a phone call. It may display anonymous or
nothing on the receiver’s device.

platform that provides advanced VoIP services. Please
contact your service provider for details.

Page 20

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5.17 VoIP – Line Settings

Dial Button Allows the user to dial numbers using the web

interface.

Polarity Reversal Enable/Disable the polarity reversal signal.

TX Gain Set a specific send audio level .

RX Volume Set a specific receive audio level.

Do Not Disturb Select Enable to reject incoming calls or Disable to

disable the function.

Call Forward Call Forward allows you to forward incoming calls to a

pre-designated telephone number. It includes No
Answer, Busy and Unconditional. Please enter the IP

address, URI or number to be registered with the SIP
server.

Call Forward Timer The time elapsed before the call is considered not

answered and is forwarded to a designated number.
The default is 10 seconds.

Call Waiting Call Waiting ensures that all important calls get to you.

For example, if you are on the phone when another
person tries to call you, an audible beep will inform you
that someone is waiting on the other line. You can

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decide whether you want to put the current caller on
hold and take the incoming call.

T38 Enable/Disable T.38 support, normally for fax users.

Choose “Talk after fax end” to resume the phone call
after the fax process is finished.

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5.18 VoIP – IAX Settings

IAX- Inter Asterisk exchange protocol is a proprietary protocol of Asterisk by Digium. It is a
simple protocol like SIP. Yet, it can pass through any kind of NAT due to the way that it’s
been designed.

Display Name Name displayed on the LCD for the caller.

Number The number in the URI displayed on the LCD for the

caller.

Username User name to log into the IAX server.

Password User password to log into the IAX server.

Register Status The current status of the IAX Registration

Port TT11 VoIP Router TA supports IAX2 protocol. Normally

IAX2 uses Port 4569.

Server The Asterisk server’s IP address

Server Port The port number for the Asterisk server. Default is 4569

Refresh Interval The time interval at which the phone periodically

refreshes IAX sessions.

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5.19 VoIP – Call Control

Click Apply to update the modification.

Dial Timeout The TT11 VoIP Router TA will automatically cancel a call

out if the caller does not pick up the phone within the
set time.

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Ring Timeout The TT11 VoIP Router will automatically reject a call if

the call is not picked up within the set time.

First Digit Timeout Specifies the maximum duration for the first digit to be

keyed in.

Inter Digit Timeout Specifies the maximum duration between successive

digits before the dialed in numbers are sent out.

DTMF Method Please choose RTP Relay, Voice or SIP Info.

Payload Type The Payload type for the DTMF method “RTP Relay”.

Echo Cancel The algorithm for cancelling echo within the voice

stream. Enabling this function is recommended.

Voice Activity Detection The voice activity detection (VAD) is a component of

the DSP software that examines a caller’s incoming
signal and determines if the signal contains sufficient
energy and is likely to be speech rather than a click.

Default Codec Default voice codec.

ULAW, ALAW, G.729, G.726 Size One RTP packet is sent out on every specified time

cycle.

iLBC Frames per Packet Selectable amount of frames for each RTP packet.

iLBC Mode One RTP packet is sent out on every specified time

cycle.

Country Defines the user location to fit local Telco system

requirements.

Caller ID Display Select the method of Caller ID generation.

3-Way Conference Enable/Disable 3 way conference. Hook-flash to start.

Call Transfer Enable to transfer the call after it hangs up from a 3

way conference. The TT11 must be the initiator of the 3
way conference call.

Outgoing IP Call Enable/Disable outgoing IP call.

Incoming IP Call Enable/Disable incoming IP call.

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RTP Timeout (sec) The timer for terminating the SIP session if the gateway

is aware of the absence of an RTP stream.

RTP Port Initial port number for sending RTP packets.

RTP TOS Type of service value for Quality of Service.

RTP TOS (lower 5 bits) The lower 5 bits of the TOS field (0~31).

STUN Enable/Disable STUN (Simple Traversal of UDP through

NAT). This function is used for NAT traversal.

Stun Server The IP address or host name of the STUN server.

UPNP Enable/Disable UPnP (Universal Plug & Play). This

function is used for NAT traversal.

NAT Keep Alive Time The time interval that the IP phone sends the keep-

alive packet in order to ensure that NAT works
properly.

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5.20 VoIP – Dialling Plan

Local dialing plan allows users to dial out to a VoIP Device using a pre-defined number.
Users do not have to change their dialing habit. Click Apply to update the modification.

Prefix

Numbers defined here are used as the beginning digits

of the dialing pattern. Maximum input length is 6 digits.

Min.

Minimum digits user can key in.

Max.

Maximum digits user can key in.

Del.

Number of digits defined in this field will be removed

from the dialing pattern. For example, if we dialed

81352109378 and the delete digit is 2, then the actual

dialed number is 352109378. First 2 digits are removed.

Maximum digit delete is 3 digits.

Add

Numbers in this field are added at the beginning of the

dialing pattern. For example, if 001 is in this field, the

number dialed is 001+the rest of the numbers. The
input

length is limited to 6 digits.

IP / Domain Name

The IP address or domain name of the remote side VoIP

device. When the prefix number is matched, this call will

go to the VoIP device with this IP address or domain

Protocol

name.

Choose the dialing plan for SIP or IAX.

[Insert]

Insert a record where the current record is located

(Current record is in a different color).

[Append]

Add a new record to the bottom of the list.

[Delete]

Delete the selected record.

[Update]

Modify the value of the selected record.

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5.21 VoIP – CDR

Please click the Refresh button to see the updated CDR.

5.22 Advanced – Remote Access

To temporarily permit remote administration of the gateway (i.e. from outside your LAN).
Click Apply to update the modification.

5.23 Advanced – Virtual Server

Click Apply to update the modification.

Service Type Select the service you wish to configure.

Protocol Automatic when you choose service type.

Start Port Enter the public start port number to configure.

End Port Enter the public end port number to configure.

IP Address Enter the IP address of a specific internal server to

which requests from the specified port are forwarded.

DMZ Enable/Disable the DMZ function.

DMZ IP Address Enter the IP address of a specific internal server which

needs to be accessible from the external network.

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5.24 Advanced – Firewall – MAC Filter

A MAC (Media Access Control) address is the unique networks hardware identifier for each
PC on your network’s interface (i.e. its Network Interface Card or Ethernet Card). Using your
gateway’s MAC address filter function, you can configure the switch to only accept traffic
from specified machines, or else to block specific machines from accessing your LAN.

There is no pre-defined MAC address filter rule; you can add the filter rules to meet your
requirements. Click Apply to update the modification.

5.25 Advanced – Firewall – IP Filter

Using your gateway’s IP filter function, you can configure the switch to only accept traffic
from specified machines, or else to block specific machines from accessing your LAN. Click

Apply to update the modification.

5.26 Advanced – Firewall – Port Filter

Using your gateway’s port filter function, you can configure the switch to only accept traffic
from specified machines, or else to block specific machines from accessing your LAN. Click
Apply to update the modification.

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6.0 Troubleshooting

If your TT11 VoIP Router TA is not functioning properly, you can refer to this chapter first for
sample troubleshooting before contacting TraiTel. This can save you time and effort but if
the issues are not covered here please call or send an email to customer-

[e-mail].

ISSUE

RECOMMENDED ACTION

I forgot my TT11 VoIP Router TA
log in and/or password.

1. Try the default log in and password, please
refer to Chapter 5.1

2. Restore the TA to its factory default settings by
holding the Reset button on the back for 6
seconds or more.

None of the LEDs are on when I
turn on the TT11 VoIP Router TA.

1. Check if the power cord is connected properly.

2. Check if there is AC power coming from the
power outlet.

Why can’t I ping any PC on the
LAN?

1. Check the LAN LED on the front panel. The LED
should be lit on the port that has a PC
connected. If it is off, check the cables between
your TT11 and the PC.

2. Verify the IP address and subnet mask are
consistent between the router and the
workstations.

Why can’t I dial my friend’s SIP
number?

1. Check the Registrar server domain name/IP
address and outbound proxy domain name/IP
address (under SIP settings in the configuration
menu). Ensure you have the correct name or IP
address.

2. Check the LED display on the front panel of the
TT11 to see if the SIP Reg LED is lit. If it is not
lit, use a web browser and access the
configuration menu. Make sure that the
Registrar server domain name/IP address is
correct.

3. Check the Register status under SIP account
settings in the configuration menu (from the
web browser). If your status is unregistered, it
means you do not have a SIP account. Contact
Your SIP service provider to get an account.

Why isn’t my firmware updating?

1. Your TT11 VoIP Router TA automatically
detects new firmware when you plug in the
power. If a new version is available the TA will
automatically update the firmware.

2. Check the FTP address is correct.

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3. Check with TraiTel if the firmware filename is
correct.

Why do I get “Can’t Upgrade
Now” on the screen when I click
[Apply] in the configuration
menu?

Make sure you exit the Setting mode (phonebook,
menu, speed dial...) before you click [Apply] in the
configuration menu.

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Appendix: Product Specification

Protocol

 IETF SIP (RFC3261)
 IAX2

Security

HTTP 1.1 basic/digest
authentication for web set up
MD5 for SIP authentication (RFC
2069/RFC 2617)

NAT Traversal

 UPnP
 STUN

Network Interface

 RJ-45 x2, 10/100BaseT

(WAN*1 & LAN*1)

Dial Methods

 Direct IP call without SIP

proxy

 Dial number via SIP

server

 Dial URI via SIP server

TCP/IP

 IP/TCP/UDP/DHCP/RTP/ICMP/
 HTTP/SNTP/FTP/DNS

Phone Interface

 RJ-11 x2, connect to

analogue phone

Router

 Virtual Server
 Firewall
 Remote
 Access NAT
 DHCP Server
 DMZ

Configuration

 Web browser
 Auto-provisioning system

Call Features

 Call Transfer (attended)
 Call Forward (Busy/No

Answer/Unconditional)

 Call Hold/Retrieve
 Call Waiting
 ID Display
 Anonymous Call
 Anonymous Call Blocking

Voice Quality

 VAD (Voice Activity

Detection)

 CNG (Comfort Noise

Generation)

 AEC (Acoustic Echo

Cancellation) G.168

 Jitter buffer

Firmware Upgrade

 Web-based Interface
 Auto-provisioning system

Fax Support

 G.711 pass-through
 T.38

QoS

 ToS field

Power

 Input AC 100-120V/220-240V

50/60Hz

 Output DC 12V

Codec

 G.711 µ-law
 G.711a-law
 G.723.1 (5.3k) (option)
 G.723.1 (6.3k) (option)
 G.726
 G.729a

 iLBC

Dial Signal

 DTMF dialling

Environmental

 Operating temperature 0 ~ 40oC
 Storage temperature: -20 ~ 60oC
 Operating humidity: 20% ~ 80%

DTMF

 In-band DTMF
 Out-of-band DTMF

(RFC2833)

 SIP INFO

Tone

 DTMF Ring
 Tone
 Ring Back Tone (local

and remote)

 Dial Tone
 Busy Tone

Physical Dimensions

 Size: 157(l) x 121(w) x 33(h) mm
 Weight: 260g
 Colour: Orange/White

SIP Server Support

 Registrar Server (set from

web)

 Outbound Proxy (set from

web)

IP Assignment

 Static IP
 DHCP
 PPPoE

Certification Compliance

 FCC Part 15 Class B
 CE Class B
 VCCI Class B
 EN60950