TracVision® RV1
Installation Guide
KVH Industries, Inc.
TracVision RV1 Installation Guide
This guide explains how to install the TracVision RV1 satellite TV antenna system on a vehicle.
Operation instructions are provided in the Quick Start Guide.
Installation Steps
1. Inspect Parts and Get Tools ................. 3
2. Plan the Antenna Installation .............. 4
3. Plan the TV-Hub Installation............... 5
4. Prepare the Antenna Site...................... 6
5. Wire the Antenna .................................. 7
6. Mount the Antenna ............................... 8
7. Mount the TV-Hub................................ 9
8. Wire the TV-Hub ................................. 10
9. Wire the Receivers............................... 11
10. Connect to a Network ......................... 16
11. Secure the Wi-Fi Connection.............. 17
12. Connect Power..................................... 18
13. Turn On the System............................. 20
14. Set Up the System................................ 21
15. Set the LNB Skew Angle..................... 25
16. Educate the Customer......................... 26
Appendices
A. Wiring Diagrams ................................. 27 B. Connecting IP AutoSwitches ............. 32
Who Should Install the System?
To ensure a safe and effective installation, KVH recommends that a KVH-authorized technician
install the TracVision antenna. KVH-authorized technicians have the tools and electronics
expertise necessary to install the system. To find a technician near you, visit www.kvh.com/
wheretogetservice.
Technical Support
If you need technical assistance, please contact KVH Technical Support:
Europe, Middle East, Africa, Asia-Pacific
Phone: +45 45 160 180
E-mail: support@emea.kvh.com
(Mon.-Thu., 8 am-4:30 pm, +1 GMT)
(Fri., 8 am-2 pm, +1 GMT)
North/South America, Australasia
Phone: +1 401 847-3327
E-mail: support@kvh.com
(Mon.-Fri., 9 am-6 pm ET, -5 GMT)
(Sat., 9 am-2 pm ET, -5 GMT)
KVH, TracVision, and the unique light-colored dome with dark contrasting baseplate are registered trademarks of
KVH Industries, Inc. All other trademarks are property of their respective companies. The information in this document is subject
to change without notice. No company shall be liable for errors contained herein. © 2014 KVH Industries, Inc., All rights reserved.
54-0969 Rev. A
1
Important Safety Information
This icon indicates a danger, warning, or caution notice. Be sure to read these carefully to avoid
injury.
WARNING
Risk of Electric Shock
To avoid electric shock, do not open the TV-Hub chassis enclosure. There are no user-serviceable parts
inside.
WARNING
Risk of Electric Shock
If any component of the TracVision system becomes damaged and/or no longer functions normally,
disconnect it from vehicle power, secure it from unintended operation, and contact KVH Technical
Support (see Technical Support on page 1). All repairs or modifications must be performed by a
trained, KVH-certified technician. If you are a KVH-certified technician, you still must contact KVH
Technical Support prior to conducting any repairs or modifications to the equipment.
WARNING
Risk of Explosion
Do not operate the TV-Hub (or any other electrical device) in an environment where flammable gases,
vapors, or dusts are present. In addition, do not operate the TV-Hub in an environment with a
temperature outside its 5º F to 131º F (-15º C to 55º C) temperature range.
WARNING
Risk of Electric Shock
Failure to ground the TracVision system properly to the vehicle’s ground will cause an unsafe floating
ground condition, risking potentially lethal electric shock. See Connect Power on page 18 for details on
the proper grounding of the equipment.
CAUTION
Risk of Burns
Make sure the antenna is pointed away from the sun whenever the radome is removed. The high-gloss
reflector can focus sunlight into a narrow beam, generating a significant amount of heat that can cause
damage and injury.
2
Figure 1: TracVision RV1 System Components
Figure 2: KVH-Validated Receivers
* List is subject to change. For information on connecting different
receiver models, contact KVH Technical Support.
Linear
For information on the recommended
receivers for linear service, contact your local
KVH dealer/distributor. Go to
www.kvh.com/wheretogetservice to find a
dealer/distributor near you.
DIRECTV*
DISH Network*
H20
H21
H22
H23
H24
H25
HR21, HR21 Pro
HH22
HR23
HR24
HR34
HR44
311
211
211k
211z
Bell TV*
6100
6131
6400
1
Before you begin, follow the steps below to ensure
you have everything needed to complete the
installation.
IMPORTANT!
Always lift the antenna by the baseplate and
never by the radome or any portion of the
internal antenna assembly (see Figure 1).
Inspect Parts and Get Tools
Antenna
Radome
a. Unpack the box and ensure it contains everything
shown on the Kitpack Contents List. Save the
packaging for future use.
b. Carefully examine all of the supplied parts to
ensure nothing was damaged in shipment.
c. Gather the tools and materials listed below. You
will need these items to complete the installation.
• Flat-head and Phillips-head screwdrivers
• Adhesive tape and scriber or pencil
• Light hammer and center punch
• 5/8" (16 mm) hole saw
• Electric drill and 1/8" drill bit
• Construction adhesive and fasteners
suitable for mounting the antenna to the
roof
• 7/16" open-end wrench
• 7/16" open-end torque wrench set to
20 in.-lbs (2.25 N-m)
• 7/16" open-end torque wrench set to
15 in.-lbs (1.7 N-m)
Baseplate
TV-Hub
• Silicone sealant or equivalent
• Torque wrench and 2 mm Allen hex key
• Satellite TV receiver(s)/DVRs for your
desired service (see Figure 2).
• Wi-Fi-enabled laptop PC with the latest
TracVision software and satellite library
downloaded from the KVH Partner portal
(www.kvh.com/partners), or
iPhone
through the TracVision TV/RV App
®
/iPad® with the latest downloads
3
Be sure to follow the guidelines below.
Damage caused by an improper installation is
not covered under KVH warranty.
IMPORTANT!
Blocked!
Vehicle Roof
Obstruction
A
B
Antenna
20° to 70°
Look Angle
Figure 3: Blockage from Obstruction
Obstruction
Height (A)
Min. Distance
from Antenna (B)
8" 19.5"
10" 26"
12" 32.5"
14" 39"
16" 45.5"
Figure 4: Antenna Dimensions
When placed on the mounting surface, all
four mounting plates must lay flat against the
roof (within ±7/16") to avoid warping the
base and damaging the antenna.
IMPORTANT!
Locate the cable access hole at least 6" away
from the connector, making sure you will not
drill into any existing wires or aesthetic
structures inside the vehicle.
IMPORTANT!
2
Plan the Antenna Installation
Before you begin, consider the following antenna
installation guidelines.
• Minimize blockage. The antenna requires a
clear view of the sky to receive satellite TV
(see Figure 3). The fewer obstructions, the
better the system will perform.
• Make sure the mounting surface is flat, level,
and wide enough to accommodate the
antenna’s base (see Figure 4), strong enough
to support the antenna’s weight, and rigid
enough to prevent antenna vibration.
• Select an antenna mounting location on the
centerline of the vehicle with the antenna’s
cable connector facing the rear of the vehicle.
• Be sure to mount the antenna near enough to
the TV-Hub inside the vehicle to allow you to
connect the 50-ft. (15 m) coax cable between
them, while still maintaining sufficient slack
in the cable.
NOTE: If you need to use a longer cable, use a RG-6
(75 ) cable that does not exceed 100 ft (30 m) in
length.
• Once you’ve chosen a location for the antenna,
identify a safe location nearby for the 5/8"
cable access hole in the roof.
4
FWD
13.5"
34.3 cm
Cable Connector
Front of Vehicle
Vehicle
Centerline
Antenna
Antenna
(Top View)
(Top View)
Antenna
(Side View)
5 x Ø0.19"
1.5"
3.8 cm
Mounting
Plate
13.12"
33.3 cm
3
Figure 5: TV-Hub Dimensions - Horizontal Orientation
Top View
9.34"
(23.7 cm)
10.94"
(27.8 cm)
10.52"
(26.7 cm)
7.90"
(20.0 cm)
LED Lights
Figure 6: TV-Hub Dimensions - Vertical Orientation
Consider the following TV-Hub installation
guidelines.
• Select a mounting location in a dry, wellventilated area inside the vehicle away from
any heat sources.
• Do not install the TV-Hub in an area
surrounded by metal or near any electrical
devices that emit RF noise.
• The TV-Hub can be mounted horizontally or
vertically on a flat on a surface (see Figure 5
and Figure 6). This includes mounting on a
ceiling or in a rack.
• Ideally, the TV-Hub LED lights will be easily
visible to the user.
• Select a location that will provide adequate
clearance for the TV-Hub dimensions (see
Figure 5 and Figure 6).
Plan the TV-Hub Installation
1.73"
(4.4 cm)
LED Lights
9.34"
(23.7 cm)
4.36"
(11.1 cm)
7.90"
(20.0 cm)
• Leave enough room behind the rear panel
(horizontal mount) or below the rear panel
(vertical mount) to accommodate connecting
the cables and making service loops within
the proper bend radius.
• If you plan to use the TV-Hub’s Wi-Fi
connection, ensure the TV-Hub mounting
location provides adequate Wi-Fi reception.
• If you plan to connect the TV-Hub to the
vehicle LAN, choose a location that takes
Ethernet connection into consideration.
NOTE: A template showing the exact locations of the
TV-Hub mounting holes and the dimensions between
them is provided in the Welcome Kit. Installation
details are provided in Mount the TV-Hub on page 9.
5
Cable Connector
Antenna
(Top View)
Antenna
(Top View)
Mounting
Plate (x4)
Ø0.19" Mounting
Hole (x20)
Front of Vehicle
Vehicle
Centerline
FWD
Figure 7: Mounting Template
Figure 8: Attaching the Mounting Plates
4
Once you have identified a suitable antenna
mounting site according to the guidelines
provided on page 5, follow these steps to prepare
the site and antenna for installation.
a. Unfold the antenna mounting template
(supplied in the Customer Welcome Kit) and
place it onto the mounting surface to use as a
guide for any needed marking. Make sure the
“FWD” (forward) arrow is facing front and is
parallel to the vehicle’s centerline (see
Figure 7).
NOTE: You don’t need to mount the antenna exactly
on the centerline (the closer, the better), but the
antenna’s forward arrow must be parallel to it.
b. Mark the location for the cable access hole
(see requirements on page 5).
c. Use a 5/8" hole saw to cut out the cable
access hole in the vehicle’s roof. Smooth the
edges of the hole to protect the cable.
Prepare the Antenna Site
d. Clean and dry the antenna mounting surface.
e. Attach the four supplied metal mounting
plates to the bottom of the antenna using the
eight M5 screws supplied in the kitpack (see
Figure 8).
f. Over each mounting plate, fit a supplied
rubber bumper into the hole in the antenna’s
baseplate (see Figure 8).
g. Carefully carry the antenna to the roof of the
vehicle.
Mounting Plate (x4)
M5 Screw (x8)
Rubber Bumper (x4)
6
Figure 9: Connecting the Antenna Cable
#6 Screw (x3)
Clamshell
Ventilator
Antenna
Cable
Vehicle
Roof
To TV-Hub
Figure 10: Mounting the Clamshell Ventilator
Do not kink the cable. Maintain a bend radius
of at least 3 inches (75 mm).
IMPORTANT!
5
Follow the steps below to wire the antenna.
a. Route the RG-6 antenna cable (the end with
the straight connector) down through the
cable access hole and into the vehicle. You
may remove the straight rubber boot for
easier cable routing. Later, you will connect
this end of the cable to the TV-Hub.
b. Clean and dry the connectors on the RF cable
and the underside of the antenna.
c. Fill of half of the inner body of the RF cable’s
connector with the supplied silicone grease.
d. Connect and SLOWLY hand-tighten the RF
cable with the right-angle connector and
rubber sealing boot to the antenna allowing
the grease to diffuse and settle into the entire
space within the connector.
Wire the Antenna
e. Make sure the RF cable is tightened all the
way into the connector, then tighten further
with either a 7/16" wrench for 1/4 turn, or a
7/16" torque wrench set to 20 in-lbs, to ensure
an electrical and weather-proof connection
(see Figure 9).
f. Wipe off any excess grease from the outside of
the connector.
g. Position the rubber boot over the connector to
help protect the connector from the elements
(see Figure 9).
h. Leave an adequate service loop in the antenna
cable with approximately 8" of slack for easy
serviceability.
i. Seal the cable access hole with a liberal
amount of silicone sealant (or equivalent) to
protect against leakage.
j. Install the supplied clamshell ventilator over
the cable access hole. The clamshell’s opening
should face the rear of the vehicle. Secure in
place with the three #6 screws supplied in the
kitpack (see Figure 10). Then seal the screws
with silicone sealant (or equivalent).
7
Cable Connector
Antenna
(Top View)
Antenna
(Top View)
Mounting
Plate (x4)
Ø0.19" Mounting
Hole (x20)
Front of Vehicle
Vehicle
Centerline
FWD
Figure 11: Mounting the Antenna
Figure 12: Forward Arrow
Due to the variation in RV roof construction,
consult with the RV manufacturer to
determine the safest fastening method.
IMPORTANT!
6
Follow these steps to mount the antenna to the
roof.
a. Apply appropriate construction adhesive to
the bottom of the antenna’s four mounting
plates across all of the holes.
b. At the mounting location you chose in
Section 2 on page 4, place the antenna on the
centerline of the roof so that the cable
connector faces the rear of the vehicle (see
Figure 11).
NOTE: You don’t need to mount the antenna exactly
on the vehicle’s centerline, but the antenna’s forward
arrow (see Figure 12) must be parallel to it.
c. Attach the four antenna mounting plates to
the roof using 20 fasteners appropriate for the
roof’s construction (see Figure 11).
Mount the Antenna
d. Seal all fasteners with silicone sealant (or
equivalent).
8
Figure 13: TV-Hub Mounting Template
Figure 14: TV-Hub Key Holes and Mounting Tab
7
Follow these steps to install the TV-Hub inside
the vehicle:
a. Tape the mounting template in the location
selected for the TV-Hub. Punch holes at each
of the two keyhole locations and at the
mounting tab location.
b. Remove the template.
c. Drill a 1/8" (3 mm) hole at the three hole
locations you marked in Step a.
d. Install a #8 Phillips thread-forming screw
partway into one of the keyhole holes leaving
a small gap for hooking the TV-Hub onto it.
Use the thickness (2.5 mm) of the M10 washer
supplied in the kit as a gauge for the size gap
to leave.
e. Repeat step d for the other keyhole.
Mount the TV-Hub
Keyhole
2 x Ø 0.13"
(Ø 0.3 cm)
4.86"
(12.3 cm)
3.17"
(8.1 cm)
7.93"
Front of TV-Hub
(20.1 cm)
Mounting Tab
Ø 0.13"
(Ø 0.3 cm)
f. Peel off the backing on the adhesive-backed
washer (supplied in the kit) and place it over
the mounting tab hole (see Figure 13).
g. Align the wide part of the TV-Hub’s
keyholes, as shown in Figure 14, over the
screws, then slide downwards to secure the
screws into the narrow part of the keyholes.
h. Press the rear mounting tab on the TV-Hub
onto the adhesive washer and install the third
#8 Phillips thread-forming screw in the
mounting tab hole.
Keyhole (x2)
Mounting Tab
9
y
Figure 15: TV-Hub Antenna Connection
Do not connect anything other than the
antenna’s RF1 cable to the “Antenna” jack.
The “Antenna” jack has 42 VDC on it which
will damage other devices such as
multiswitches, DVRs, etc.
IMPORTANT!
10-30VDC IN
TV-Hub A
DIRECTV U.S.
Non-SWM Receivers
DISH Network, Bell TV,
and Linear Receivers
DIRECTV U.S.
SWM Receivers
Figure 16: TV-Hub A Receiver Connections
Figure 17: TV-Hub B Receiver Connections
8
Wire the TV-Hub
Follow these steps to wire the TV-Hub.
Antenna
a. Connect the RF1 cable from the antenna to
the “Antenna” jack on the TV-Hub (see
Figure 15).
b. Hand-tighten the RF cable until it is all the
way into the “Antenna” jack. Then tighten it
further with either a 7/16" wrench for 1/8
turn, or a 7/16" torque wrench set to 15 in-lbs.
The wiring of any additional RF cables in the
system configuration are covered in the receiver
wiring section (see page 11).
Receiver(s)
Antenna
RF1
Roof
Antenna
10-30VDC IN
To antenna onl
Connecting the TV-Hub to the system receiver(s)
and setting up the receivers according to the
system configuration depends upon the satellite
television service being used (see Figure 16 and
Figure 17). Detailed instructions are provided in
the next section.
NOTE: The wiring for other optional system
components follows this section. Proper grounding
and power wiring is described in Connect Power on
page 18.
10
TV-Hub B
10-30VDC IN
Linear Receivers
Figure 18: DIRECTV SWM Wiring for 1 Receiver
Figure 19: Tuners per DIRECTV SWM Device
* Genie clients cannot switch satellites. Clients can view
programming carried on the satellite currently selected by the current
master receiver.
Device Tuners
Non-Genie SWM receiver 1
Non-Genie SWM DVR 2
Genie
™
DVR
5
(2 for its DVR, 3
shared with clients)
Genie client* None
9
Follow these steps to wire the receivers for the
associated satellite service, then connect the
receiver(s) to the customer’s television(s).
DIRECTV. . . . . . . . . . . . . . . . . . . . . page 11
DISH Network/Bell TV . . . . . . . . page 14
Linear. . . . . . . . . . . . . . . . . . . . . . . . page 15
Wire the Receivers
DIRECTV – SWM Wiring
Follow the steps below to wire a DIRECTV
system that includes SWM receivers.
Connecting 1 Receiver
Connect an RF cable from the “SWM” jack on the
TV-Hub to the “Satellite In” jack on the receiver/
DVR as shown in Figure 18.
Connecting 2-8 Receivers
Configurations for connecting multiple receivers
include a SWM splitter that supports up to 8
tuners.
Refer to Figure 19 to determine the tuners
consumed by each type of SWM component.
Refer to wiring diagrams in Appendix A for
connecting multiple SWM receivers and
connecting a network for autoswitching (see
page 27), and wiring for Genie devices (see
page 28).
Wire the system as follows:
TV-Hub
Satellite In
RF1
Antenna
SWM
SWM Receiver/DVR
AC Power
a. Connect an RF cable from the “SWM” jack on
the back of the TV-Hub to the “SWM” port on
the SWM splitter.
b. Connect an RF cable to each port of the SWM
splitter required by the configuration, and
connect its other end to the “Satellite In”
connector on the receiver/DVR, or
“Network” port when connecting a Genie
client.
c. Terminate any unused connectors on the
splitter with a supplied 75terminator.
d. Connect the TV-Hub and each receiver you
want to control satellite selection to the
vehicle’s network. If a network is not
available, manual switching with a mobile
device is an alternative.
11
TV-Hub
Non-SWM Receiver
AC Power
Satellite In
Non-SWM Receiver
AC Power
Satellite In
Legacy 2
Legacy 1
Antenna
RF1
Figure 20: DIRECTV Non-SWM Wiring for 1 to 2 Receivers
9
Continued Wire the Receivers
DIRECTV – Non-SWM Wiring
Follow the steps below to wire a DIRECTV
system that includes non-SWM receivers.
Connecting 1-2 Receivers
a. Connect an RF cable from the “Legacy 1” jack
on the back of the TV-Hub to the “Satellite
In” jack on the receiver.
b. When installing 2 receivers, repeat step a to
connect an RF cable to the “Legacy 2” jack on
the back of the TV-Hub to the “Satellite In”
jack on the receiver (see Figure 20).
Connecting 3 or More Receivers
Configurations for connecting multiple nonSWM receivers include two DC block splitters
and require a 4 x 8 multiswitch (customersupplied or KVH part no 19-0573). See page 29
for a wiring diagram for this configuration.
Wire the system as follows:
a. Connect an RF cable from to the “Legacy 1”
jack on the back of the TV-Hub to the
“Antenna” port on one of the DC block
splitters.
b. Connect the “Primary” connector on the DC
block splitter to the “18V” connector on the
multiswitch, and connect the “Secondary”
connector on the DC block splitter to the
“18V/22KHz” multiswitch connector.
c. Repeat steps a and b with “Legacy 2” and the
second DC block splitter using the “13V” and
“13V/22KHz” connectors on the multiswitch.
d. Connect the multiswitch outputs to the
“Satellite In” jacks on the non-SWM
receivers.
NOTE: Non-SWM receivers are limited to manual
switching.
12
TV-Hub
Non-SWM Receiver
AC Power
Satellite In
Non-SWM Receiver
AC Power
Satellite In
Legacy 2
Legacy 1
Antenna
RF1
AC Power
SWM Receiver/DVR
Satellite In
Connect any combination of SWM receivers/DVRs
that add up to 8 or fewer tuners at the SWM splitter
Supports up to 8 tuners:
Each SWM receiver = 1 tuner
Each SWM DVR = 2 tuners
Ter minate
unused
outputs
SWM Splitter
Figure 21: DIRECTV SWM and Non-SWM Wiring
9
Continued Wire the Receivers
DIRECTV – SWM and Non-SWM Wiring
To wire a DIRECTV system that includes both
SWM and non-SWM receivers, refer to the
diagram shown in Figure 21 and the individual
SWM and non-SWM instructions provided on
the previous pages.
NOTE: See DIRECTV SWM and Non-SWM
Configuration on page 30, for another example wiring
diagram for a SWM, Genie clients, and Non-SWM
DIRECTV configuration.
13
Receiver**
AC Power
Satellite In
TV-Hub
Receiver**
AC Power
Satellite In
IP AutoSwitch
To Receiver
RF In
Network
** Receivers must be DISH Pro-compatible
See
Appendix B
Ethernet
To Network*
To Network*
Connect IP AutoSwitch
* Network Connections
Connect the TV-Hub and IP AutoSwitch to your onboard
network. If you do not have a network, install a router as
shown below.
Router
12VDC
POWER
ResetEthernet Internet4321
To TV- H u b
AC Power
Antenna
RF1
Receiver
DC Block
Splitter
Antenna
Secondary Primary
Figure 22: DISH/Bell Receiver Wiring
Receivers must be DISH Pro-compatible. Look
for the DISH Pro logo on the box.
IMPORTANT!
If you want to enable any of the additional
receivers to control satellite selection, install
an optional IP AutoSwitch (KVH part no.
72-0634) with each desired receiver. Refer to
Appendix B on page 32 for details.
IMPORTANT!
9
Continued Wire the Receivers
DISH Network and Bell TV Wiring
Follow these steps to wire a DISH Network or
Bell TV configuration.
Connecting 1 Receiver
Connect an RF cable from the “Receiver” jack on
the back of the TV-Hub to the “Satellite In”
connector of the receiver.
Connecting 2 or More Receivers
Configurations for connecting 2-8 receivers
require a DC block splitter, configurations with
3-4 receivers can use a 3 x 4 passive multiswitch
(KVH part no. 19-0861), and configurations with
more than 4 receivers require a 4 x 8 multiswitch
(customer-supplied or KVH part no. 19-0573).
NOTE: See page 31 for an example wiring diagram
for connecting a multiswitch.
Wire the system as follows:
a. Connect an RF cable from the “Receiver” jack
on the back of the TV-Hub to the “Antenna”
port on the DC block splitter.
b. Connect the “Primary” connector on the DC
block splitter to the “Satellite In” connector
on the first receiver, and connect the
“Secondary” connector on the splitter to the
“Satellite In” on the second receiver, or, if
connecting more than two receivers, connect
it to the “18V” port on the multiswitch (see
Figure 22).
c. When using a multiswitch, connect the
14
multiswitch outputs to the “Satellite In” jacks
on the associated receivers.
TV-Hub
Antenna
RF1
Receiver
AC Power
Satellite In
Receiver
Figure 23: Wiring a Linear Configuration
9
Continued Wire the Receivers
Linear Wiring
Wire the receiver in a linear configuration by
connecting an RF cable from the “Receiver” jack
on the back of the TV-Hub to the “Satellite In”
connector of the receiver (see Figure 23).
15
Figure 24: TV-Hub Ethernet Connection
For DIRECTV systems set up for automatic
satellite switching, make sure the receiver(s)
are connected to the same subnet as the
TV-Hub.
For systems with IP AutoSwitch(es), KVH
part no. 72-0634, make sure they are on the
same local LAN segment as the TV-Hub.
IMPORTANT!
Figure 25: Web Interface Ethernet Settings
10
Connect to a Network
Connecting the TV-Hub to a vehicle’s local area
network (LAN) is required if any of the following
apply:
• one or more IP AutoSwitches are installed to
enable automatic satellite switching (Linear/
DISH Network/Bell TV only)
• one or more DIRECTV SWM-compatible
receivers are connected to the system and
customer requires automatic switching
between the 101W and 119W satellites
• customer wants the ability to access the
TV-Hub’s web interface using any device
connected to the network (see Figure 24)
NOTE: Connecting the TV-Hub to the onboard
network using its Wi-Fi rather than a cable is not
recommended. Although possible, once the TV-Hub’s
wireless settings are changed from Access Point mode
to Infrastructure mode, the ability to connect directly
to the TV-Hub using a mobile device is lost –
connection will always have to be made via the
network.
TV-Hub
10-30VDC IN
Onboard Network (LAN)
Ethernet
Wireless Router
Optional
12VDC
ResetEthernet Internet4321
POWER
Wired LAN Connection
a. Connect the TV-Hub Ethernet port to he
network using the supplied Ethernet cable.
By default, the TV-Hub’s Ethernet port is
configured as a DHCP client, and the
network’s router automatically assigns it an
IP address.
b. In Dynamic (DHCP) mode, the TV-Hub
could get assigned a different IP address
whenever it is turned on. Therefore, it is
recommended that the TV-Hub is configured
for Static mode. This is done by entering a
16
static IP address through the Settings page of
the web interface (see Figure 25).
Figure 26: TV-Hub Security and Password Setting
If you select Infrastructure (IF) mode to
connect the TV-Hub to your onboard
network, you will no longer be able to access
the TV-Hub’s web interface directly.
IMPORTANT!
11
By default, the TV-Hub’s wireless settings are
configured for the following:
• Wireless Mode: AP (Access Point)
• SSID: TV-Hub-<TV-Hub serial number>
• IP Address: 172.16.0.1
•Security Mode: Off
After the system is turned on (see page 20) and
set up (see page 21), KVH strongly advises that
you select the WPA_PSK security mode as
shown in Figure 26 and assign a unique
password to prevent unauthorized access to the
TV-Hub. If you keep the default settings, you’re
allowing anyone to access the TV-Hub with their
mobile device.
Secure the Wi-Fi Connection
17
TV-Hub
Vehicle’s Ground
10-30VDC IN
Ground
Figure 27: TV-Hub Grounding Connections
12
Before connecting power, be sure the vehicle is
properly grounded.
Connect Power
Grounding Requirements
Proper grounding of the TracVision system to the
vehicle’s ground is critically important, as it
protects the equipment from lightning and
electrostatic discharges (ESD). Follow these steps
to ground the system.
a. Connect the hoop of the grounding wire
(supplied in the kit) to the “Ground” screw
on the rear of the TV-Hub (see Figure 27).
b. Connect the other end of the grounding wire
to the vehicle’s ground.
WARNING
Failure to ground the TracVision system
properly to the vehicle’s ground will cause
an unsafe floating ground condition,
risking damage to the antenna and electric
shock, potentially resulting in DEATH. In a
floating ground condition, the difference
between the equipment's chassis ground and
the vehicle’s ground can measure well over
100 volts, when it normally should not
exceed 25 volts. Therefore, always measure
the difference in potential between chassis
ground and the vehicle’s ground to make
certain that there is no dangerous floating
ground condition, even if the ground pin of
the vehicle’s AC power plug appears to be
intact.
18
10-30VDC IN
Ground
DC Return
10-30 VDC Power,
10A maximum
Red
Black
Power
Filter
Fuse Holder with
9A 32V SFE Fuse
Figure 28: TracVision System Power
Do not use a cigarette lighter as a power
supply. All power connections must be hard
wired.
IMPORTANT!
12
Continued Connect Power
Connect Power to the System
NOTE: When powering up a SWM configuration,
apply power to all other system components before
powering up the receivers and DVRs (tuners are
assigned channels during startup).
Follow the steps below to connect power to the
TracVision system (see Figure 28).
a. Make sure that the ground wire from the
TV-Hub has been connected as described on
the previous page.
b. Connect the TV-Hub power cable (supplied
in the kit) to the 10-30 VDC power input on
the rear of the TV-Hub.
c. Connect the individual power wires to a
dedicated 12 VDC circuit. Connect the
negative (black) wire to ground (DC return)
and connect the positive (red) wire to clean
+12 VDC vehicle power.
NOTE: An optional power supply is available
from KVH, part no. 72-0669.
19
Figure 29: TV-Hub Power Switch
Figure 30: TV-Hub Status Lights
13
Follow these steps to turn on the system for the
first time.
a. Ensure the antenna has a clear, unobstructed
view of the sky.
Turn On the System
Power Switch
b. Press the power switch on the rear of the
TV-Hub to apply power to the TracVision
system (see Figure 29).
c. Within a few minutes, the TV-Hub and
Power lights should be lit green, and the
Antenna light should be lit or flashing green
(see Figure 30).
d. Plug in and turn on any connected receivers,
DVRs, Genie clients, and televisions.
e. Follow the steps in the next section to access
the web interface and set up the TracVision
system for the customer’s service provider.
10-30VDC IN
TV-Hub
TV-Hub Antenna Power
20
Figure 31: Setup Wizard
TV-Hub
10-30VDC IN
Ethernet
169.254.253.1
Figure 32: Wired Connection
14
Before you begin to set up the system:
• Know the service provider and associated
satellite(s)
• Check the latest software version (described
below)
• Verify all system components are connected
Set Up the System
Access the Web Interface – Wireless
To access the web interface from any
Wi-Fi-enabled mobile device:
a. Select the TVHub-<TV-Hub serial number>
network from your device’s Wi-Fi settings to
connect to the TV-Hub.
b. Start a browser and enter http://tvhub.kvh.
The Setup Wizard’s home page appears upon
initial startup to step you through system
configuration (see Figure 31).
Alternate Interface Access Options
Other options for connecting to the TV-Hub web
interface include:
• Connect a PC configured for DHCP directly
to the “Ethernet” port on the back of the
TV-Hub (see Figure 32).
Once you have connected the PC, enter
http://169.254.253.1 into your browser.
• When connected to a vehicle’s LAN (see
Connect to a Network on page 16), enter the
IP Address (dynamic or static) assigned to the
TV-Hub.
NOTE: The TV-Hub is Bonjour
can use Bonjour to connect to the TV-Hub using a
computer on the same network without using the
IP address if Bonjour is installed and enabled.
®
-enabled. You
21
Figure 33: Software Updates Page
14
Continued Setup the System
Update Software and Satellite Library
Before you start the Setup Wizard, update the
system software and satellite library with the
latest versions. Use the iPhone/iPad App, or
follow these steps to use a laptop PC that has the
latest update files downloaded to it.
a. Select Exit in the Setup Wizard page. The web
interface appears.
b. At the Updates page, select the antenna. Then
select Install Update (see Figure 33). Find the
<software version>.kvh file in your downloads
folder, then double-click to install.
c. Wait for the update to complete. It may take
up to 45 minutes. The TV-Hub’s lights will
alternate orange while the update is in
progress. Once complete, the web interface
will report that the latest version is installed.
d. When the software update is complete, select
the Satellite Library in the left pane, and
select Install Update. Find the .xml file you
had downloaded, and double-click to install.
e. Select Settings then select Setup Wizard.
NOTE: Whenever you close the web interface
before completing the Setup Wizard, the Setup
Wizard will automatically reappear when you
re-enter http://tvhub.kvh.
f. Select Proceed with Setup Wizard on the
Setup Wizard home page.
22
Figure 34: Preset Satellite Groups
Note: List is subject to change.
Service Satellites (A-B-C-D)
DIRECTV
U.S.
DIRECTV Dual: 101W and 119W
DISH
Network
Western Arc: 110W, 119W, 129W
Legacy East Arc: 61W, 110W, 119W
DISH 500: 110W, 119W
Bell TV
Bell TV Dual: 82W and 91W
Linear
No preset groups for linear service. Instead, filter
the satellite list by region and select satellites to
create a custom group as needed.
14
Continued Setup the System
Setup Wizard
System configuration continues by prompting
you to enter information or perform specific
tasks as needed. For example:
• Enter installer and vehicle information
• Enter vehicle location (see Figure 34)
• Select the satellite TV service
• Select satellite(s) to track, (single, or one of
the preset groups listed in Figure 34), or
create user-defined satellites
• Select a configuration
• Set up automatic switching, if applicable
Additional Setup Information
Once the Setup Wizard has been completed,
perform follow-up tasks such as:
• Setting the skew angle (linear only)
• Setting up receivers to operate with the
system (as instructed by the Wizard)
• Activating the receivers (as instructed by the
Wizard)
23
Figure 35: Example Linear Receiver DiSEqC Settings
14
Continued
Setup the System
Linear Receiver Setup for Automatic
Switching
For automatic switching to work properly using
the DiSEqC communications protocol, set up
linear receivers for the same satellites installed in
the TracVision system. Set up the satellites in the
receiver in the exact same order as they were set
up in the antenna. The specific setup process
varies among receiver models – refer to the
receiver’s manual for details. Use the table below
and Figure 35 as a guide.
Satellites
in
Antenna
Slot A Port/Switch/LNB/DiSEqC 1 or A
Matching Satellites in Receiver
Slot B Port/Switch/LNB/DiSEqC 2 or B
Slot C Port/Switch/LNB/DiSEqC 3 or C
Slot D Port/Switch/LNB/DiSEqC 4 or D
24
CAUTION
Disconnect power from the antenna before
you remove the radome. The antenna has
moving parts that can cause injury.
#8-32 Screw (x4)
Figure 36: Removing the Radome
Make sure the antenna is pointed away from
the sun whenever the radome is removed. The
high-gloss reflector can focus sunlight into a
narrow beam, generating a significant amount
of heat that can cause damage and injury.
IMPORTANT!
Reflector
LNB
Figure 37: Location of LNB on Back of Antenna Reflector
Figure 38: LNB Skew Angle Adjustment
Make sure the LNB is fully inserted into the
choke feed to ensure optimum performance.
IMPORTANT!
15
Set the LNB Skew Angle
Follow the steps below to set the antenna’s LNB
to the skew angle supplied by the Setup Wizard.
a. Turn off and unplug your satellite TV
receiver.
b. Press the TV-Hub power switch off and
verify the Power LED light goes out.
c. Remove the 4 #8-32 screws securing the
radome to the antenna (see Figure 36).
d. Carefully lift the radome straight up until
clear of the antenna assembly and set it aside
in a safe place.
TIP: Do not place the radome on a hot metal roof – the
heat may warp the radome.
Linear Only
e. Locate the LNB on the back of the antenna’s
reflector (see Figure 37).
f. Using a 2 mm Allen hex key, loosen the two
M4 set screws securing the LNB to the choke
feed (see Figure 38).
g. Adjust the LNB, clockwise or counter-
clockwise, until the skew arrow on the LNB
(shown in Figure 38) points to the correct
skew angle you noted when running the
Setup Wizard.
h. Tighten the two M4 socket set screws to
secure the LNB in place. Apply 9 in-lbs
(1 N-m) of torque, if possible.
i. Reinstall the antenna’s radome.
Choke Feed
Set Screw
(1 of 2)
Skew Arrow
LNB
+
–
5
15
5
15
25
35
45
55
40
0
5
65
60
70
25
10
10
0
20
20
30
35
30
45
40
55
50
6
60
5
7
0
25
Figure 39: Satellite Switching Selection on Home Page
Figure 40: Master Receiver Selection
CAUTION
In the unlikely event that you need to
remove the radome, remove power from the
antenna first because the antenna’s moving
parts can cause injury.
Figure 41: Blockage Example
Blocked!
WARNING
It is dangerous to watch TV while driving a
vehicle. While the vehicle is in motion, the
system is intended for passenger use only.
16
Before you leave the vehicle, test the system to
ensure the antenna works properly. Fill out the
Installation Checklist (provided in the Welcome
Kit) and return it to KVH. Refer to the
instructions on the form.
Give the Customer Welcome Kit to the customer,
provide any passwords you set up, and explain
how to use the system. Ensure the customer
understands the following.
•How to:
•Turn on the system
• Access the web interface
• Switch satellites (see Figure 39)
• Select a master receiver (see Figure 40)
• Interpret TV-Hub status
• Download software and satellite library
• Perform general troubleshooting
Educate the Customer
updates (using web interface and/or
iPhone or iPad App)
• Keep the radome installed on the antenna at
all times. The radome protects the antenna’s
moving parts from wind, rain, and debris.
• The antenna must have a clear view of the
sky to receive satellite TV. Common causes of
blockage include trees, buildings, bridges,
overpasses, and mountains (see Figure 41).
The TracVision system will not work inside a
garage. Heavy rain or snow might also
temporarily interrupt reception.
• Clean the antenna regularly. Dirt buildup on
26
the radome can affect satellite TV reception.
• The vehicle must be located within the
satellites’ coverage area to receive satellite TV
signals. To view coverage information, visit
www.kvh.com/footprint.
• Please register the system with KVH. The
registration process is quick, easy, online, and
ensures the best possible service from KVH.
Visit www.kvh.com/register for details.
DC Power
(10-30V)
TV-Hub
Ethernet
AC Power
SWM Receiver/DVR
Satellite In
Connect any combination of SWM receivers/DVRs
that add up to 8 or fewer tuners at the SWM splitter
SWM Splitter
Ter minate
unused
outputs
Supports up to 8 tuners:
Each SWM receiver = 1 tuner
Each SWM DVR = 2 tuners
* Network Connections
Connect the TV-Hub and any SWM receivers
and/or DVRs you want to control satellite selection
to your onboard network.
If you do not have a network, install a router or
router and switch as shown below.
OR
Connect up to 3 SWM receivers/DVRs
Router
12VDC
POWER
ResetEthernet Internet4321
To TV- H u b
AC Power
4 3 2 18 7 6 5
POE
48V
+
Switch
Connect up to 7 SWM receivers/DVRs
Connect up to 2 SWM receivers/DVRs
Router
12VDC
POWER
ResetEthernet Internet4321
To TV-Hub
AC Power
AC Power
To Network*
Ethernet
To Network*
Antenna
RF1
SWM
A
Wiring Diagrams
The wiring diagrams that follow supplement the
basic wiring diagrams provided in Wire the
Receivers on page 11.
DIRECTV Configuration - up to 8 SWM Tuners
The diagram below shows the wiring for a
DIRECTV configuration with up to 8 SWM
tuners.
DIRECTV - SWM
27
R
AUDIO OUT
L
PrPbY
VIDEO OUT S-VIDEO OUT
DIGITAL
AUDIO OUT
ETHERNET
SATELLITE IN 1
IR RECEIVE SATA HDMI PHONE JACK
POWER INPUT
USB
COMPONENT VIDEO OUT
Genie DVR
Genie Client
Genie Client
Genie Client
Network
Network
Network
Satellite In
Note: Although you may
connect additional Genie
clients, only 3 can be
active at any one time
AC Power
DC Power
(10-30V)
TV-Hub
Connect Genie DVR
* Network Connections
Connect the TV-Hub and the Genie
DVR to your onboard network.
If you do not have a network,
install a router as shown below.
Router
12VDC
POWER
ResetEthernet Internet4321
To TV-Hub
AC Power
Ethernet
Ethernet
To Network*
To Network*
SWM Splitter
Ter minate
unused
outputs
Antenna
RF1
SWM
A
Continued Wiring Diagrams
DIRECTV Genie Configuration
The diagram below shows the wiring for a
DIRECTV configuration with Genie DVR and
Clients.
All DIRECTV configurations can include a Genie
network.
DIRECTV - Genie Only
28
Non-SWM Receiver
AC Power
Satellite In
TV-Hub
DC Power
(10-30V, 10A max)
Connect up to 8 non-SWM receivers
13V/
22
KHz
13V
18V
18V/
22
KHz
DC Block
Splitter
DC Block
Splitter
Antenna
Antenna
AC Power
13V 18V/
22KHz
13V/
22KHz
18V
Multiswitch
Legacy 2
Legacy 1
Antenna
RF1
A
Continued Wiring Diagrams
DIRECTV Non-SWM Configuration
The diagram below shows the wiring for a nonSWM configuration with 3-8 receivers.
DIRECTV - Non-SWM
29
R
AUDIO OUT
L
PrPbY
VIDEO OUT S-VIDEO OUT
DIGITAL
AUDIO OUT
ETHERNET
SATELLITE IN 1
IR RECEIVE SATA HDMI PHONE JACK
POWER INPUT
USB
COMPONENT VIDEO OUT
Genie DVR
Genie Client
Genie Client
Genie Client
Network
Network
Network
Satellite In
Note: Although you may
connect additional Genie
clients, only 3 can be active
at any one time
AC Power
AC Power
SWM DVR
AC Power
SWM Receiver
Satellite In
Satellite In
Non-SWM Receiver
AC Power
Satellite In
DC Power
(10-30V)
TV-Hub
Supports up to 8 tuners:
Each SWM receiver = 1 tuner
Each SWM DVR = 2 tuners
Each Genie DVR = 5 tuners
Each Genie client = 0 tuners
SWM Splitter
Ter minate
unused
outputs
Legacy 1
Antenna
RF1
SWM
Non-SWM Receiver
AC Power
Satellite In
Legacy 2
A
Continued Wiring Diagrams
DIRECTV SWM and Non-SWM Configuration
The diagram below shows the wiring for a
DIRECTV configuration with both SWM tuners
(including Genie clients) and non-SWM
receivers.
DIRECTV - SWM and Non-SWM
30
Receiver*
AC Power
Satellite In
* Receivers must be DISH Pro-compatible
DC Power
(10-30V)
TV-Hub
18V
Receiver*
AC Power
Satellite In
AC Power
13V 18V/
22KHz
13V/
22KHz
18V
Multiswitch
Connect up to 8 receivers
Antenna
RF1
Receiver
DC Block
Splitter
Antenna
Secondary Primary
A
Continued Wiring Diagrams
DISH Network and Bell TV Configurations
The diagram below shows the wiring for either a
DISH Network or Bell TV configuration with 3 - 8
DISH Pro-compatible receivers.
DISH Network and Bell TV
31
Figure 42: IP AutoSwitch
Figure 43: Serial Number and Master Select Button
B
Follow the steps below to add IP AutoSwitches
(KVH part no. 72-0634) to DISH Network, Bell
TV, or linear configurations.
Connecting IP AutoSwitches
Inspect Parts
Follow these steps to inspect the kit contents.
a. Unpack the box and ensure it contains one
each of the following items:
• 3 ft (1 m) Ethernet cable
• 2 ft (60 cm) RF cable
• Adhesive-backed Velcro strip
b. Carefully examine all of the supplied parts to
ensure nothing was damaged in shipment.
c. Locate the serial number on the bottom of the
IP AutoSwitch (see Figure 43) and record it in
the space below. You will need this number
later.
S/N ___________________________________
NOTE: Record all IP AutoSwitch serial numbers
on the Installation Checklist supplied in the
Welcome Kit.
Choose a Mounting Location
Choose a mounting location that meets the
following requirements:
• Dry, well-ventilated, and away from heat
sources
• Provides a clear view of and easy access to
the Master Select button (see Figure 43)
• Provides adequate clearance for running the
cables and allows for service loops and strain
relief
• Within 2 ft (60 cm) of the associated receiver
in order to use the supplied cable
• Either a horizontal or vertical surface
Bottom View
Serial Number
Master Select Button
32
Figure 44: IP AutoSwitch Connections
B
Continued Connecting IP AutoSwitches
Wire the IP AutoSwitch
The wiring of the IP AutoSwitch depends on the
specific configuration. Refer to the wiring
diagrams provided in this guide, while following
the general wiring steps below:
a. Disconnect the RF input cable from the
receiver and connect it to the RF In jack on
the IP AutoSwitch. Then tighten the hex nut
to 15 in.-lbs of torque.
RF Input**
RF In
Network
IP AutoSwitch
To Network*
b. Connect the supplied 2 ft (60 cm) RF cable
from the To Receiver port on the IP
AutoSwitch to the receiver’s satellite input
and tighten the hex nut to 15 in.-lbs of torque.
c. Using the supplied Ethernet cable, connect
the Network port of the IP AutoSwitch to the
vehicle’s network. If a network is not
available, install a router as shown in
Figure 44.
d. If not already connected, connect the TV-Hub
to the vehicle’s network (see Figure 44).
e. Using the supplied Velcro strip, secure the
IP AutoSwitch to the mounting surface.
To Receiver
Router
12VDC
POWER
Receiver
AC Power
AC Power
Satellite In
** Varies depending on your system configuration
* Network Connections
Connect the TV-Hub and IP AutoSwitches to your
onboard network. If you do not have a network, install
a router or router and switch as shown below.
TV-Hub
ResetEthernet Internet4321
Connect up to 3 IP AutoSwitches
To TV-Hub
OR
Router
12VDC
ResetEthernet Internet4321
POWER
AC Power
Connect up to 2 IP AutoSwitches
Switch
4 3 2 18 7 6 5
POE
Connect up to 7 IP AutoSwitches
+
48V
AC Power
33
Figure 45: Add IP AutoSwitch Screen
Figure 46: IP AutoSwitch LED Status Indications
LED Color Indication
Orange Registered with the system but
not currently the master
Orange,
flashing
Initializing
Red Error:
• unable to communicate with
the system,
• network is not detected, or
•unable to register
Green Registered with the system
and currently the master
B
Continued Connecting IP AutoSwitches
Configure the IP AutoSwitch
When performing system setup (see Set Up the
System on page 21), follow these instructions to
configure the IP AutoSwitch.
NOTE: KVH recommends that you run the Setup
Wizard in the web interface whenever you change
your system’s configuration by adding or removing
devices.
a. At the AutoSwitch page of the web interface,
select Add IP AutoSwitch (Figure 45).
b. Enter the serial number and choose a friendly
name for the IP AutoSwitch (for example,
“Living Room”).
c. Select Save to save changes.
Select a Master Receiver
Any receiver connected to an IP AutoSwitch can
become the master receiver for the system. The
master receiver controls satellite selection.
Important!
The TV-Hub has a built-in IP AutoSwitch. Any
receiver connected directly to the TV-Hub can
therefore be selected as a master receiver
through the web interface.
a. To choose a master receiver, select it on the
home page of the web interface, or press the
Master Select button on the associated
IP AutoSwitch.
b. Verify that the LED in the Master Select
button on the IP AutoSwitch is lit green (see
Figure 46). The LEDs for any other IP
AutoSwitches should be lit orange.
34
www.kvh.com
KVH Industries, Inc.
World Headquarters
Middletown, RI U.S.A.
Tel: +1 401 847 3327 Fax: +1 401 849 0045
E-mail: info@kvh.com
KVH Industries A/S
EMEA Headquarters
Kokkedal, Denmark
Tel: +45 45 160 180 Fax: +45 45 160 181
E-mail: info@emea.kvh.com
KVH Industries Pte Ltd.
Asia-Pacific Headquarters
Singapore
Tel: +65 6513 0290 Fax: +65 6472 3469
E-mail: info@apac.kvh.com
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