TracVision RV1 Installation Manual

TracVision® RV1
Installation Guide
KVH Industries, Inc.
TracVision RV1 Installation Guide
This guide explains how to install the TracVision RV1 satellite TV antenna system on a vehicle. Operation instructions are provided in the Quick Start Guide.

Installation Steps

1. Inspect Parts and Get Tools ................. 3
2. Plan the Antenna Installation .............. 4
3. Plan the TV-Hub Installation............... 5
4. Prepare the Antenna Site...................... 6
5. Wire the Antenna .................................. 7
6. Mount the Antenna ............................... 8
7. Mount the TV-Hub................................ 9
8. Wire the TV-Hub ................................. 10
9. Wire the Receivers............................... 11
10. Connect to a Network ......................... 16
11. Secure the Wi-Fi Connection.............. 17
12. Connect Power..................................... 18
13. Turn On the System............................. 20
14. Set Up the System................................ 21
15. Set the LNB Skew Angle..................... 25
16. Educate the Customer......................... 26
Appendices
A. Wiring Diagrams ................................. 27 B. Connecting IP AutoSwitches ............. 32

Who Should Install the System?

To ensure a safe and effective installation, KVH recommends that a KVH-authorized technician install the TracVision antenna. KVH-authorized technicians have the tools and electronics expertise necessary to install the system. To find a technician near you, visit www.kvh.com/
wheretogetservice.

Technical Support

If you need technical assistance, please contact KVH Technical Support:
Europe, Middle East, Africa, Asia-Pacific
Phone: +45 45 160 180 E-mail: support@emea.kvh.com (Mon.-Thu., 8 am-4:30 pm, +1 GMT) (Fri., 8 am-2 pm, +1 GMT)
North/South America, Australasia
Phone: +1 401 847-3327 E-mail: support@kvh.com (Mon.-Fri., 9 am-6 pm ET, -5 GMT) (Sat., 9 am-2 pm ET, -5 GMT)
KVH, TracVision, and the unique light-colored dome with dark contrasting baseplate are registered trademarks of
to change without notice. No company shall be liable for errors contained herein. © 2014 KVH Industries, Inc., All rights reserved.
54-0969 Rev. A
1

Important Safety Information

This icon indicates a danger, warning, or caution notice. Be sure to read these carefully to avoid injury.
WARNING
Risk of Electric Shock
To avoid electric shock, do not open the TV-Hub chassis enclosure. There are no user-serviceable parts inside.
WARNING
Risk of Electric Shock
If any component of the TracVision system becomes damaged and/or no longer functions normally, disconnect it from vehicle power, secure it from unintended operation, and contact KVH Technical Support (see Technical Support on page 1). All repairs or modifications must be performed by a trained, KVH-certified technician. If you are a KVH-certified technician, you still must contact KVH Technical Support prior to conducting any repairs or modifications to the equipment.
WARNING
Risk of Explosion
Do not operate the TV-Hub (or any other electrical device) in an environment where flammable gases, vapors, or dusts are present. In addition, do not operate the TV-Hub in an environment with a temperature outside its 5º F to 131º F (-15º C to 55º C) temperature range.
WARNING
Risk of Electric Shock
Failure to ground the TracVision system properly to the vehicle’s ground will cause an unsafe floating ground condition, risking potentially lethal electric shock. See Connect Power on page 18 for details on the proper grounding of the equipment.
CAUTION
Risk of Burns
Make sure the antenna is pointed away from the sun whenever the radome is removed. The high-gloss reflector can focus sunlight into a narrow beam, generating a significant amount of heat that can cause damage and injury.
2
Figure 1: TracVision RV1 System Components
Figure 2: KVH-Validated Receivers
* List is subject to change. For information on connecting different receiver models, contact KVH Technical Support.
Linear
For information on the recommended receivers for linear service, contact your local KVH dealer/distributor. Go to
www.kvh.com/wheretogetservice to find a
dealer/distributor near you.
DIRECTV*
DISH Network*
H20 H21 H22 H23 H24 H25 HR21, HR21 Pro HH22
HR23 HR24 HR34
HR44
311 211 211k 211z
Bell TV*
6100 6131 6400
1
Before you begin, follow the steps below to ensure you have everything needed to complete the installation.
IMPORTANT!
Always lift the antenna by the baseplate and never by the radome or any portion of the internal antenna assembly (see Figure 1).

Inspect Parts and Get Tools

Antenna
Radome
a. Unpack the box and ensure it contains everything
shown on the Kitpack Contents List. Save the packaging for future use.
b. Carefully examine all of the supplied parts to
ensure nothing was damaged in shipment.
c. Gather the tools and materials listed below. You
will need these items to complete the installation.
Flat-head and Phillips-head screwdrivers
Adhesive tape and scriber or pencil
Light hammer and center punch
5/8" (16 mm) hole saw
Electric drill and 1/8" drill bit
Construction adhesive and fasteners suitable for mounting the antenna to the roof
7/16" open-end wrench
7/16" open-end torque wrench set to 20 in.-lbs (2.25 N-m)
7/16" open-end torque wrench set to 15 in.-lbs (1.7 N-m)
Baseplate
TV-Hub
Silicone sealant or equivalent
Torque wrench and 2 mm Allen hex key
Satellite TV receiver(s)/DVRs for your desired service (see Figure 2).
Wi-Fi-enabled laptop PC with the latest TracVision software and satellite library downloaded from the KVH Partner portal (www.kvh.com/partners), or
iPhone through the TracVision TV/RV App
®
/iPad® with the latest downloads
3
Be sure to follow the guidelines below. Damage caused by an improper installation is not covered under KVH warranty.
IMPORTANT!
Blocked!
Vehicle Roof
Obstruction
A
B
Antenna
20° to 70°
Look Angle
Figure 3: Blockage from Obstruction
Obstruction
Height (A)
Min. Distance
from Antenna (B)
8" 19.5"
10" 26"
12" 32.5"
14" 39"
16" 45.5"
Figure 4: Antenna Dimensions
When placed on the mounting surface, all four mounting plates must lay flat against the roof (within ±7/16") to avoid warping the base and damaging the antenna.
IMPORTANT!
Locate the cable access hole at least 6" away from the connector, making sure you will not drill into any existing wires or aesthetic structures inside the vehicle.
IMPORTANT!
2

Plan the Antenna Installation

Before you begin, consider the following antenna installation guidelines.
Minimize blockage. The antenna requires a clear view of the sky to receive satellite TV (see Figure 3). The fewer obstructions, the better the system will perform.
Make sure the mounting surface is flat, level, and wide enough to accommodate the antenna’s base (see Figure 4), strong enough to support the antenna’s weight, and rigid enough to prevent antenna vibration.
Select an antenna mounting location on the centerline of the vehicle with the antenna’s cable connector facing the rear of the vehicle.
Be sure to mount the antenna near enough to the TV-Hub inside the vehicle to allow you to connect the 50-ft. (15 m) coax cable between them, while still maintaining sufficient slack in the cable.
NOTE: If you need to use a longer cable, use a RG-6 (75 ) cable that does not exceed 100 ft (30 m) in length.
Once you’ve chosen a location for the antenna, identify a safe location nearby for the 5/8" cable access hole in the roof.
4
FWD
13.5"
34.3 cm
Cable Connector
Front of Vehicle
Vehicle
Centerline
Antenna
Antenna
(Top View)
(Top View)
Antenna
(Side View)
5 x Ø0.19"
1.5"
3.8 cm
Mounting Plate
13.12"
33.3 cm
3
Figure 5: TV-Hub Dimensions - Horizontal Orientation
Top View
9.34"
(23.7 cm)
10.94"
(27.8 cm)
10.52"
(26.7 cm)
7.90"
(20.0 cm)
LED Lights
Figure 6: TV-Hub Dimensions - Vertical Orientation
Consider the following TV-Hub installation guidelines.
Select a mounting location in a dry, well­ventilated area inside the vehicle away from any heat sources.
Do not install the TV-Hub in an area surrounded by metal or near any electrical devices that emit RF noise.
The TV-Hub can be mounted horizontally or vertically on a flat on a surface (see Figure 5 and Figure 6). This includes mounting on a ceiling or in a rack.
Ideally, the TV-Hub LED lights will be easily visible to the user.
Select a location that will provide adequate clearance for the TV-Hub dimensions (see Figure 5 and Figure 6).

Plan the TV-Hub Installation

1.73"
(4.4 cm)
LED Lights
9.34"
(23.7 cm)
4.36"
(11.1 cm)
7.90"
(20.0 cm)
Leave enough room behind the rear panel (horizontal mount) or below the rear panel (vertical mount) to accommodate connecting the cables and making service loops within the proper bend radius.
If you plan to use the TV-Hub’s Wi-Fi connection, ensure the TV-Hub mounting location provides adequate Wi-Fi reception.
If you plan to connect the TV-Hub to the vehicle LAN, choose a location that takes Ethernet connection into consideration.
NOTE: A template showing the exact locations of the TV-Hub mounting holes and the dimensions between them is provided in the Welcome Kit. Installation details are provided in Mount the TV-Hub on page 9.
5
Cable Connector
Antenna
(Top View)
Antenna
(Top View)
Mounting Plate (x4)
Ø0.19" Mounting Hole (x20)
Front of Vehicle
Vehicle
Centerline
FWD
Figure 7: Mounting Template
Figure 8: Attaching the Mounting Plates
4
Once you have identified a suitable antenna mounting site according to the guidelines provided on page 5, follow these steps to prepare the site and antenna for installation.
a. Unfold the antenna mounting template
(supplied in the Customer Welcome Kit) and place it onto the mounting surface to use as a guide for any needed marking. Make sure the “FWD” (forward) arrow is facing front and is parallel to the vehicle’s centerline (see Figure 7).
NOTE: You don’t need to mount the antenna exactly on the centerline (the closer, the better), but the antenna’s forward arrow must be parallel to it.
b. Mark the location for the cable access hole
(see requirements on page 5).
c. Use a 5/8" hole saw to cut out the cable
access hole in the vehicle’s roof. Smooth the edges of the hole to protect the cable.

Prepare the Antenna Site

d. Clean and dry the antenna mounting surface.
e. Attach the four supplied metal mounting
plates to the bottom of the antenna using the eight M5 screws supplied in the kitpack (see Figure 8).
f. Over each mounting plate, fit a supplied
rubber bumper into the hole in the antenna’s baseplate (see Figure 8).
g. Carefully carry the antenna to the roof of the
vehicle.
Mounting Plate (x4)
M5 Screw (x8)
Rubber Bumper (x4)
6
Figure 9: Connecting the Antenna Cable
#6 Screw (x3)
Clamshell Ventilator
Antenna
Cable
Vehicle
Roof
To TV-Hub
Figure 10: Mounting the Clamshell Ventilator
Do not kink the cable. Maintain a bend radius of at least 3 inches (75 mm).
IMPORTANT!
5
Follow the steps below to wire the antenna.
a. Route the RG-6 antenna cable (the end with
the straight connector) down through the cable access hole and into the vehicle. You may remove the straight rubber boot for easier cable routing. Later, you will connect this end of the cable to the TV-Hub.
b. Clean and dry the connectors on the RF cable
and the underside of the antenna.
c. Fill of half of the inner body of the RF cable’s
connector with the supplied silicone grease.
d. Connect and SLOWLY hand-tighten the RF
cable with the right-angle connector and rubber sealing boot to the antenna allowing the grease to diffuse and settle into the entire space within the connector.

Wire the Antenna

e. Make sure the RF cable is tightened all the
way into the connector, then tighten further with either a 7/16" wrench for 1/4 turn, or a 7/16" torque wrench set to 20 in-lbs, to ensure an electrical and weather-proof connection (see Figure 9).
f. Wipe off any excess grease from the outside of
the connector.
g. Position the rubber boot over the connector to
help protect the connector from the elements (see Figure 9).
h. Leave an adequate service loop in the antenna
cable with approximately 8" of slack for easy serviceability.
i. Seal the cable access hole with a liberal
amount of silicone sealant (or equivalent) to protect against leakage.
j. Install the supplied clamshell ventilator over
the cable access hole. The clamshell’s opening should face the rear of the vehicle. Secure in place with the three #6 screws supplied in the kitpack (see Figure 10). Then seal the screws with silicone sealant (or equivalent).
7
Cable Connector
Antenna
(Top View)
Antenna
(Top View)
Mounting Plate (x4)
Ø0.19" Mounting Hole (x20)
Front of Vehicle
Vehicle
Centerline
FWD
Figure 11: Mounting the Antenna
Figure 12: Forward Arrow
Due to the variation in RV roof construction, consult with the RV manufacturer to determine the safest fastening method.
IMPORTANT!
6
Follow these steps to mount the antenna to the roof.
a. Apply appropriate construction adhesive to
the bottom of the antenna’s four mounting plates across all of the holes.
b. At the mounting location you chose in
Section 2 on page 4, place the antenna on the
centerline of the roof so that the cable connector faces the rear of the vehicle (see Figure 11).
NOTE: You don’t need to mount the antenna exactly on the vehicle’s centerline, but the antenna’s forward arrow (see Figure 12) must be parallel to it.
c. Attach the four antenna mounting plates to
the roof using 20 fasteners appropriate for the roof’s construction (see Figure 11).

Mount the Antenna

d. Seal all fasteners with silicone sealant (or
equivalent).
8
Figure 13: TV-Hub Mounting Template
Figure 14: TV-Hub Key Holes and Mounting Tab
7
Follow these steps to install the TV-Hub inside the vehicle:
a. Tape the mounting template in the location
selected for the TV-Hub. Punch holes at each of the two keyhole locations and at the mounting tab location.
b. Remove the template.
c. Drill a 1/8" (3 mm) hole at the three hole
locations you marked in Step a.
d. Install a #8 Phillips thread-forming screw
partway into one of the keyhole holes leaving a small gap for hooking the TV-Hub onto it. Use the thickness (2.5 mm) of the M10 washer supplied in the kit as a gauge for the size gap to leave.
e. Repeat step d for the other keyhole.

Mount the TV-Hub

Keyhole
2 x Ø 0.13"
(Ø 0.3 cm)
4.86"
(12.3 cm)
3.17"
(8.1 cm)
7.93"
Front of TV-Hub
(20.1 cm)
Mounting Tab
Ø 0.13"
(Ø 0.3 cm)
f. Peel off the backing on the adhesive-backed
washer (supplied in the kit) and place it over the mounting tab hole (see Figure 13).
g. Align the wide part of the TV-Hub’s
keyholes, as shown in Figure 14, over the screws, then slide downwards to secure the screws into the narrow part of the keyholes.
h. Press the rear mounting tab on the TV-Hub
onto the adhesive washer and install the third #8 Phillips thread-forming screw in the mounting tab hole.
Keyhole (x2)
Mounting Tab
9
y
Figure 15: TV-Hub Antenna Connection
Do not connect anything other than the antenna’s RF1 cable to the “Antenna” jack. The “Antenna” jack has 42 VDC on it which will damage other devices such as multiswitches, DVRs, etc.
IMPORTANT!
10-30VDC IN
TV-Hub A
DIRECTV U.S.
Non-SWM Receivers
DISH Network, Bell TV,
and Linear Receivers
DIRECTV U.S.
SWM Receivers
Figure 16: TV-Hub A Receiver Connections
Figure 17: TV-Hub B Receiver Connections
8

Wire the TV-Hub

Follow these steps to wire the TV-Hub.
Antenna
a. Connect the RF1 cable from the antenna to
the “Antenna” jack on the TV-Hub (see Figure 15).
b. Hand-tighten the RF cable until it is all the
way into the “Antenna” jack. Then tighten it further with either a 7/16" wrench for 1/8 turn, or a 7/16" torque wrench set to 15 in-lbs.
The wiring of any additional RF cables in the system configuration are covered in the receiver wiring section (see page 11).
Receiver(s)
Antenna
RF1
Roof
Antenna
10-30VDC IN
To antenna onl
Connecting the TV-Hub to the system receiver(s) and setting up the receivers according to the system configuration depends upon the satellite television service being used (see Figure 16 and Figure 17). Detailed instructions are provided in the next section.
NOTE: The wiring for other optional system components follows this section. Proper grounding and power wiring is described in Connect Power on
page 18.
10
TV-Hub B
10-30VDC IN
Linear Receivers
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