TracVision A9 Installation Manual

KVH Industries, Inc.

Installation Guide

TracVision® A9

TracVision A9 Installation Guide

This guide explains how to install the TracVision A9 satellite TV antenna system on a vehicle.
Operation instructions are provided in the Quick Start Guide.

Installation Steps

1. Inspect Parts and Get Tools ................. 3

2. Mount the Antenna ............................... 4

3. Wire the Antenna ................................ 11

4. Plan the TV-Hub Installation............. 16

5. Mount the TV-Hub.............................. 17

6. Wire the Antenna to the TV-Hub...... 18

7. Wire the Receivers............................... 19

8. Connect Power..................................... 23

9. Turn On the System............................. 25

10. Access the Web Interface .................... 26

11. Connect to an Existing Network ....... 27

12. Secure the Wi-Fi Connection.............. 28

13. Set Up the System ................................ 29

14. Educate the Customer......................... 31

Appendices

A. Installing an IP AutoSwitch ............... 33 B. Using a DIRECTV Coax Network..... 36

Who Should Install the System?

To ensure a safe and effective installation, KVH recommends that a KVH-authorized technician
install the TracVision antenna. KVH-authorized technicians have the tools and electronics
expertise necessary to install the system. To find a technician near you, visit www.kvh.com/

wheretogetservice.

Technical Su ppo rt

If you need technical assistance, please contact KVH Technical Support:

Phone: [phone]
Email: [e-mail]
(Mon.-Fri., 9 am-6 pm; Sat., 9 am-2 pm ET, -5 GMT)

KVH and TracVision are registered trademarks of KVH Industries, Inc. All other trademarks are property of their respective companies.

The information in this document is subject to change without notice. No company shall be liable for errors contained herein.

© 2014 KVH Industries, Inc., All rights reserved.

54-1079 Rev. A

1

Important Safety Information

This icon indicates a danger, warning, or caution notice. Be sure to read these carefully to avoid
injury.

WARNING

Risk of Electric Shock

To avoid electric shock, do not open the TV-Hub chassis enclosure. There are no user-serviceable parts
inside.

WARNING

Risk of Electric Shock

If any component of the TracVision system becomes damaged and/or no longer functions normally,
disconnect it from vehicle power, secure it from unintended operation, and contact KVH Technical
Support (see “Technical Support” on page 1). All repairs or modifications must be performed by a
trained, KVH-certified technician. If you are a KVH-certified technician, you still must contact KVH
Technical Support prior to conducting any repairs or modifications to the equipment.

WARNING

Risk of Explosion

Do not operate the TV-Hub (or any other electrical device) in an environment where flammable gases,
vapors, or dusts are present. In addition, do not operate the TV-Hub in an environment with a
temperature outside its 5º F to 131º F (-15º C to 55º C) temperature range.

WARNING

Risk of Electric Shock

Failure to ground the TracVision system properly to the vehicle’s ground will cause an unsafe floating
ground condition, risking potentially lethal electric shock. See “Connect Power” on page 23 for details
on the proper grounding of the equipment.

CAUTION

Avoid Driver Distraction

Do not connect the TracVision system to video screens that are visible to the vehicle driver. Driver
distraction can result in an accident with personal injury or death resulting.

2

Figure 1: TracVision A9 System Components

Figure 2: KVH-Validated Receivers

* List is subject to change. For information on

connecting different receiver models, contact KVH
Technical Support.

DIRECTV*

DISH Network*

H20
H21
H22
H23
H24
H25
HR21, HR21 Pro
HR22

HR23
HR24
HR34

HR44

311
211
211k
211z

1

Before you begin, follow these steps to ensure
you have everything needed to complete the
installation.

a. Unpack the box and ensure it contains

everything shown on the Kitpack Contents
List. Save the packaging for future use.

b. Carefully examine all of the supplied parts to

ensure nothing was damaged in shipment.

c. Gather the tools and materials listed below to

complete the installation.

•Flat-head and Phillips screwdrivers

•Hex socket drivers

• Wire cutters

•Adhesive tape and scriber or pencil

•Light hammer and center punch

Inspect Parts and Get Tools

• Measuring tape

•1/2" (12.7 mm) hole saw

•Electric drill with a 5/32" and 1/8"
drill bits

•Construction adhesive and fasteners
suitable for mounting the antenna to
the roof

•7/16" open-end wrench

•7/16" open-end torque wrenches set to
20 in.-lbs (2.25 N-m) and 15 in.-lbs
(1.7 N-m)

•Silicone sealant or equivalent

• If you cut the antenna cable to length:

Augat IT1000 crimp tool (KVH part no.
19-0242), see page 18.

•Satellite TV receiver(s)/DVRs for
your desired service (see Figure 2)

• Wi-Fi-enabled laptop PC with the
latest TracVision software and
satellite library downloaded from the
KVH Partner Portal (www.kvh.com/
partners), or Apple
smartphone/tablet with the
TracVision TV/RV mobile app

®

iOS or Android™

3

Figure 3: Shipping Restraint Locations on Antenna Base

Figure 4: Attaching the Mounting Brackets

Factory-installed bolt

Bracket

1/4"-20 x 3/4" Hex Socket
Screws (with Nylok patch)

Figure 5: Roof Rack Crossbars

Be sure the roof rack’s crossbars are secured in
place and are sturdy enough to support the

49.5 lb (22.5 kg) antenna.

IMPORTANT!

2

To mount the antenna, first remove the shipping
restraints with heavy-duty wire cutters (see
Figure 3). Then follow the steps for your
particular mounting option:

Rack Mount . . . . . . . . . . . . . . . . . . see below

Roof Mount . . . . . . . . . . . . . . . . . . page 8

Mount the Antenna

Mount the Antenna to the Roof Rack

a. Attach each of the four mounting brackets to

the antenna base using two
socket screws as shown in Figure 4. (A bolt is

factory-installed in the base between the bracket
holes.)

b. Position the roof rack crossbars 35.5"

(89.4 cm) apart, measured center-to-center.
Ensure that the crossbars are securely
fastened to the vehicle (see Figure 5).

1/4

"-20 x

3/4

" hex

4

2

Figure 6: Placing the Antenna on the Crossbars

Figure 7: Antenna Connector Facing Rear of Vehicle

c. With an assistant’s help, gently place the

antenna onto the roof rack with the cable
connector facing the rear of the vehicle. All
four brackets should rest on top of the roof
rack’s crossbars (see Figure 6 and Figure 7).

d. Each bracket contains several pairs of pegs

(see Figure 4 on page 4). These pegs allow
you to place two rubber cushions in different
positions to best fit the vehicle’s style of
crossbars. Try out the various cushion
positions until you find the best fit for your
installation. The more surface area of the
cushions pressing against the crossbar, the
better the fit.

Continued Mount the Antenna

5

Figure 8: Positioning Rubber Cushions For Best Fit

Bracket

Rubber

Cushions

Roof Rack

Crossbar

Figure 9: Adding a Second Spacer to the Bracket (If Needed)

Bracket

New Spacer

Factory-installed

Spacer

Flat Washer

Lock Washer

#8-32 Screws

Figure 10: Using Spacers to Raise the Antenna Above the Roof

New Spacer

Crossbar

Gap

Vehicle Roof

Vehicle Roof

Crossbar

If you installed extra spacers, and the bottom
of the antenna still contacts the roof, KVH
recommends that you either use the roof
mount option on page 8 or replace the roof
rack with an aftermarket model that offers
greater clearance.

IMPORTANT!

2

e. With the cushions installed in the brackets,

the bottom of the antenna should rest above
the vehicle’s roof. If the antenna’s base
touches the roof, you will need to add a
spacer under each bracket to raise the
antenna higher off the crossbars.

If spacers are needed, follow steps f and g on
the next page to install a spacer under each
bracket as shown in Figure 8. Otherwise, skip

to step h on page 7.

f. Remove the #8-32 x 3/8" screws and washers

securing the factory-installed plastic spacer
to the metal bracket (see Figure 9).

g. Insert a second spacer from the kitpack

between the original spacer (which holds the
rubber cushions) and the bracket. Secure both

spacers to the bracket using the supplied
#8-32 x
that you removed in step f (see Figure 10).

Continued Mount the Antenna

7/8

" screws and the original washers

6

Figure 11: Securing the Brackets to the Crossbars

Figure 12: Attaching the Cover

Two different sizes of covers are provided in
the kitpack. Install the two larger covers on
the rear brackets and the smaller covers on the
front brackets.

IMPORTANT!

2

h. Secure each mounting bracket to the roof

rack with a retaining plate, two hex socket
screws, and two jam nuts (supplied in kit). Use
a 1.75" screw at the end of each bracket and
use a 2" screw at the base of each bracket (see
Figure 11). After securing all four brackets to
the crossbars, verify that all cushions (two
within each bracket) are pressed firmly
against the crossbars providing a solid grip.

Continued Mount the Antenna

Cover

Hex Socket

Screws

2"

1.75"

i. Attach a protective cover onto each clamp.

The covers simply snap into place at the
sides of the brackets (see Figure 12).

Mounting

Bracket

Roof Rack

Crossbar

Retaining

Plate

Jam Nuts

7

Figure 13: Attaching the Mounting Brackets

Factory-installed bolt

Bracket

1/4"-20 x 3/4" Hex Socket
Screws (with Nylok patch)

Figure 14: Metal Mounting Plate with Nut Bar

Figure 15: Rubber Mounting Block Placed Onto Mounting Plate

2

If you are mounting the antenna directly to the
roof, follow the steps below.

Continued Mount the Antenna

Mount the Antenna Directly to the Roof

a. Attach each of the four mounting brackets to

the antenna base using two
socket screws (see Figure 13). A bolt is factory-

installed in the base between the bracket holes.

b. Place the metal mounting plates onto the

vehicle’s roof (do not attach yet!). Ensure the
nut bar swivels easily within each mounting
plate (see Figure 14.)

c. Lift the skirt on the four rubber mounting

blocks, then place the blocks onto the
mounting plates. Align with the threaded
holes in the nut bar (see Figure 15).

1/4

"-20 x

3/4

" hex

8

Figure 16: Positioning an Antenna Bracket Onto a Mounting Block

Bracket

Mounting

Block

Figure 17: Adding Spacers (If Needed for Extra Height)

Due to the variation in vehicle roof
construction, consult with the vehicle
manufacturer to determine the safest
fastening method.

IMPORTANT!

Figure 18: Attaching Bracket With Spacers

2

d. With an assistant’s help, position the antenna

onto the centerline of the vehicle’s roof with a
mounting block and mounting plate under
each bracket (see Figure 16). Make sure the
antenna’s connector faces the rear of the
vehicle.

e. The bottom of the antenna should rest above

the vehicle’s roof. If the antenna’s base is
above and not touching the roof, skip to step i.

If the antenna’s base is touching the roof,
STOP the installation. Call KVH at 401-847-

3327 to order the Spacers Kit (part no.
72-0221) and follow steps f-h to install a
spacer under each bracket to raise the antenna

higher.

f. Remove the #8-32 x 3/8" screws and washers

securing the factory-installed plastic spacer to
the metal bracket.

Continued Mount the Antenna

g. Insert a second spacer from the Spacers Kit

between the original spacer and the bracket.
Secure both spacers to the bracket using the
#8-32 x 7/8" screws (supplied in kit) and the
original washers that you removed in step f.

h. Place a rubber spacer (supplied in kit) onto the

end of each rubber mounting block (see
Figure 18).

i. Make sure the antenna is positioned on the

centerline of the roof in the desired location
and resting firmly on the mounting blocks.
With the antenna in place, mark the roof
along the outside edges of the mounting
plates using a pencil or scribe.

j. Set aside the antenna and the mounting

blocks.

k. Attach the four mounting plates to the roof at

the locations you outlined in step i. Be sure to
use fasteners appropriate to the roof’s
construction.

Bracket

New Spacer

Factory-installed

Spacer

Flat Washer

Lock Washer

#8-32 Screws

Bracket

Plastic

Spacer

Rubber

Spacer

Mounting

Block

9

Figure 19: Securing the Antenna to the Roof

Mounting Block

Nut Bar

Mounting Plate

Vehicl e Roof

Antenna Bracket

Cover

Hex Socket Screws

2.25"

2.5"

Two different sizes of covers are provided in
the kitpack. Install the two larger covers on
the rear brackets and the smaller covers on the
front brackets.

IMPORTANT!

Figure 20: Attaching the Cover

2

l. Seal all fasteners with silicone sealant or

equivalent.

m. Place the rubber mounting blocks back onto

the mounting plates.

n. Place the antenna onto the mounting blocks.

Align the holes in the antenna brackets with
the holes in the mounting blocks.

o. At each bracket, insert two hex socket screws

(supplied in kit) through the antenna bracket
and mounting block and into the nut bar. Use
a 2.25" screw at the end of each bracket and a

2.5" screw at the base. If you added a spacer,

use the 2.5" and 2.75" screws supplied in the
Spacers Kit instead (use the shorter screw at
the end). Tighten the screws to secure.

p. Flip down the skirt on each rubber mounting

block to hide the mounting plates.

Continued Mount the Antenna

q. Attach a protective cover onto each bracket.

The covers simply snap into place at the
sides of the brackets.

10

Figure 21: Connecting the Antenna Cable to the Antenna

3

To wire the antenna, first route the antenna cable.
You can route the antenna cable directly through
the roof or from behind the hatch (SUVs and
minivans) by following these steps:

Roof Routing . . . . . . . . . . . . . . . . . see below

Hatch Routing . . . . . . . . . . . . . . . . page 14

Wire the Antenna

Route the Cable Through the Roof

a. Clean and dry the connectors on the antenna

cable and the rear of the antenna.

CAUTION

Observe the safe handling instructions in the
Material Safety Data Sheet (MSDS) provided
with the silicone grease.

b. Fill half of the inner body of the antenna

cable’s connector with the supplied silicone
grease (the end with the rubber boot).

c. Connect and SLOWLY hand-tighten the

antenna cable (the end with the rubber
boot) to the antenna, allowing the grease to
diffuse and settle into the entire space
within the connector.

d. Make sure the antenna cable is hand-

tightened all the way into the connector. Then
tighten it with a
20 in.-lbs, or a 7/16" wrench for 1/4 turn (see
Figure 21).

e. Wipe off any excess grease from the outside

of the connector.

f. Slide the rubber sealing boot up the cable

until it covers the antenna cable connector to
help protect it from weather (see Figure 21).

7/16

" torque wrench set to

11

Techniques for removing the headliner vary
from vehicle to vehicle. Only a trained
automotive installer should remove the
headliner. KVH is not liable for damage
caused by improper headliner removal.

IMPORTANT!

Figure 22: Locating the Cable Access and Fitting Mounting Holes

Figure 23: Cable Routed Into Vehicle Through Access Hole

Do not kink the cable. Maintain a bend radius
of at least 4.5" (11.5 cm). A tighter bend may
disrupt the TV signal and degrade
performance.

IMPORTANT!

3

g. Choose a location on the roof for the

1/2
Inside the vehicle, remove the headliner to
access the underside of the roof where you
will be cutting out the hole.

h. Using a 1/2" (12.7 mm) hole saw, cut out the

cable access hole in the vehicle’s roof and
smooth the edges of the hole to protect the
cable (see Figure 22).

i. Center the backing plate over the cable access

hole to locate the three fitting mounting holes.
Use a center punch to mark the hole locations.

Continued Wire the Antenna

" (12.7 mm) diameter cable access hole.

j. Set aside the backing plate, then use a

5/32" drill bit to drill the three fitting
mounting holes (see Figure 22).

k. Insert the antenna cable (with preinstalled

cable fitting) into the access hole (see

Figure 23). Inside the vehicle, pass the cable

through the backing plate and route the cable
to the TV-Hub.

12

Figure 24: Fitting Mounted to Roof

Figure 25: Backing Plate (Inside Vehicle)

Figure 26: Securing the Cable to the Roof Rack

3

l. Move the fitting down the cable until it covers

the cable access hole, flush to the vehicle’s
roof. Line up the fitting’s three mounting holes
with the three
Apply silicone sealant or equivalent to the
holes and insert the supplied
#6-32 x

Continued Wire the Antenna

5/32

" holes drilled in the roof.

5/8

" screws (see Figure 24).

m. Secure the #6-32 x

plate inside the vehicle (see Figure 25).

n. Hand-tighten the fitting’s clamping nut onto

the cable until you’re unable to move the cable
back and forth, ensuring a watertight seal (see
Figure 24).

o. Use tie-wraps (supplied in kit) to secure the

antenna cable to the roof rack, if necessary (see
Figure 26).

5/8

" screws to the backing

13

Figure 27: Cable Routed Behind Rear Hatch

3

Continued Wire the Antenna

Route the Cable Behind the Hatch

If the gap in the vehicle’s hatch hinge is wide
enough when closed to allow the antenna cable to
pass without pinching it, maintaining a

4.5" (11.5 cm) bend radius, you can insert the
antenna cable through the gap and into the
vehicle. You can follow the steps below to route
the antenna cable behind the hatch.

a. Move the steel fitting down the length of the

antenna cable to the end opposite the rubber
boot. You’ll need to connect the end of the
cable with the rubber boot to the antenna. You
will not need to use the fitting; simply keep it
attached to the end of the cable inside the
vehicle.

b. Starting from inside the vehicle, pass the

antenna cable through the gap in the hatch
hinge (see Figure 27).

c. Clean and dry the connectors on the antenna

cable and the rear of the antenna.

CAUTION

Observe the safe handling instructions in the
Material Safety Data Sheet (MSDS) provided
with the silicone grease.

d. Fill half of the inner body of the antenna cable’s

connector with the supplied silicone grease.

14

Figure 28: Connecting the Antenna Cable to the Antenna

Do not kink the cable. Maintain a bend radius
of at least 4.5" (11.5 cm). A tighter bend may
disrupt the TV signal and degrade
performance.

IMPORTANT!

3

e. Connect and SLOWLY hand-tighten the

antenna cable to the antenna, allowing the
grease to diffuse and settle into the entire
space within the connector.

f. Make sure the antenna cable is hand-

tightened all the way into the connector. Then
tighten it with a
20 in.-lbs, or a 7/16" wrench for 1/4 turn (see
Figure 28).

g. Wipe off any excess grease from the outside

of the connector.

h. Slide the rubber sealing boot up the cable

until it covers the antenna cable connector.
This boot will help protect it from weather
(see Figure 28).

i. Use tie-wraps (supplied in kit) to secure the

cable to the roof rack, if necessary.

Continued Wire the Antenna

7/16

" torque wrench set to

15

Figure 29: TV-Hub Dimensions - Horizontal Orientation

Top View

9.34"

(23.7 cm)

10.94"

(27.8 cm)

10.52"

(26.7 cm)

7.90"

(20.0 cm)

LED Lights

Figure 30: TV-Hub Dimensions - Vertical Orientation

4

Plan the TV-Hub Installation

Consider the following TV-Hub installation
guidelines.

•Select a mounting location in a dry, well­ventilated area inside the vehicle away from
any heat sources.

•Do not install the TV-Hub in an area
surrounded by metal or near any electrical
devices that emit RF noise.

•The TV-Hub can be mounted horizontally or
vertically on a flat surface (see Figure 29 and
Figure 30).

•Be sure the TV-Hub LED lights will be visible
to the user.

•Select a location that will provide adequate
clearance for the TV-Hub dimensions (see
Figure 29 and Figure 30).

1.73"

(4.4 cm)

LED Lights

9.34"

(23.7 cm)

4.36"

(11.1 cm)

7.90"

(20.0 cm)

•Leave enough room behind the rear panel
(horizontal mount) or below the rear panel
(vertical mount) to accommodate connecting
the cables and making service loops within
the proper bend radius.

•If you plan to use the TV-Hub’s Wi-Fi
connections, ensure the TV-Hub mounting
location provides adequate Wi-Fi reception.

•If you plan to connect the TV-Hub to the
vehicle local area network (LAN), choose a
location near an available Ethernet port.

NOTE: A template showing the exact locations of the
TV-Hub mounting holes and the dimensions between
them is provided in the Welcome Kit. Installation
details are provided in “Mount the TV-Hub” on

page 17.

16

7.93"

(20.1 cm)

3.17"

(8.1 cm)

4.86"

(12.3 cm)

Front of TV-Hub

Keyhole

2 x Ø 0.13"

(Ø 0.3 cm)

Mounting Tab
Ø 0.13"
(Ø 0.3 cm)

Figure 31: TV-Hub Mounting Template

Keyhole (x2)

Mounting Tab

Figure 32: TV-Hub Keyholes and Mounting Tab

5

Follow these steps to install the TV-Hub inside
the vehicle:

a. Tape the mounting template in the location

selected for the TV-Hub. Punch holes at each
of the two keyhole locations and at the
mounting tab location.

b. Remove the template.

c. Drill a 1/8" (0.3 cm) hole at the three hole

locations you marked in step a.

d. Install a #8 Phillips thread-forming screw

partway into one of the keyhole holes leaving
a small gap for hooking the TV-Hub onto it.
Use the thickness (2.5 mm) of the M10 washer
(supplied in kit) as a gauge for the size gap to
leave.

e. Repeat step d for the other keyhole.

Mount the TV-Hub

f. Peel off the backing on the adhesive-backed

washer (supplied in kit) and place it over the
mounting tab hole (see Figure 31).

g. Align the wide part of the TV-Hub’s

keyholes, as shown in Figure 32, over the
screws, then slide downwards to secure the
screws into the narrow part of the keyholes.

h. Press the rear mounting tab on the TV-Hub

onto the adhesive washer and install the third
#8 Phillips thread-forming screw in the
mounting tab hole.

17

Be sure to leave an adequate service loop,
approximately 8" (20 cm) of slack, in the cable
for easy serviceability.

IMPORTANT!

Low-quality, poorly terminated, or
improperly installed RF cables are the most
common cause of system problems. Terminate
all RF cables with high-quality “F” connectors
using the proper stripping/crimping tools,
exactly to the manufacturer’s specifications.

IMPORTANT!

Figure 33: TV-Hub Antenna Connection

Antenna

Vehicle Roof

Antenna

To antenna only,
supplies 42 VDC

TV-Hub

Antenna Cable

Do not connect anything other than the
antenna cable to the “Antenna” jack. The
“Antenna” jack has 42 VDC on it which will
damage other devices such as multiswitches,
DVRs, etc.

IMPORTANT!

Note: LMR-400-75 is a suitable substitute.

Up to 100 ft (30 m) Cable Run

Cable RG-6

(KVH part no. 32-0417-0100)

Connector Thomas & Betts SNS1P6

(KVH part no. 23-0170)

Tools Augat IT1000

(KVH part no. 19-0242)

Strip
Lengths

0.25" (6.35 mm)

0.5" (12.7 mm)

0.064" (1.63 mm) dia.

Figure 34: RF Cable Requirements

6

Follow these steps to connect the antenna to the
TV-Hub.

a. Prepare the antenna cable. If the cable is too

long, you may either coil the excess cable
inside the vehicle, use an alternative KVH­recommended cable, or cut the end of the
cable to the desired length. Refer to the table
in Figure 34 for antenna cable
requirements

Wire the Antenna to the TV-Hub

.

b. Connect the antenna cable from the antenna

to the “Antenna” jack on the TV-Hub (see
Figure 33).

c. Hand-tighten the antenna cable until it is all

the way into the “Antenna” jack. Then
tighten it with a 7/16" torque wrench set to
15 in.-lbs, or a 7/16" wrench 1/8 turn.

18

Figure 35: TV-Hub Receiver Connections

7

The steps for connecting the customer’s
receiver(s) to the TracVision system and setting
them up depends upon the customer’s satellite
TV service (see Figure 35).

Wire the Receivers

Follow the steps in the applicable section below
to wire the receivers. Then connect the receiver(s)
to the customer’s television(s).

DIRECTV (SWM). . . . . . . . . . . . . . page 20

DIRECTV (Non-SWM) . . . . . . . . . page 21

DISH Network . . . . . . . . . . . . . . . . page 22

TV-Hub

DIRECTV U.S.

Non-SWM Receivers

DIRECTV U.S.

SWM Receivers

DISH Network

19

Figure 36: Wiring 1 DIRECTV SWM Receiver

r

Figure 37: Wiring a DIRECTV SWM Splitter

TV-Hub

SWM

R

AUDIO OUT

L

PrPbY

VIDEO OUT S-VIDEO OUT

DIGITAL
AUDIO OUT

ETHERNET

SATELLITE IN 1

IR RECEIVE SATA HDMI PHONE JACK

POWER INPUT

USB

COMPONENT VIDEO OUT

Genie DVR

Genie Client

Genie Client

Genie Client

Network

Network

Network

Satellite In

Note: Although you
may connect
additional Genie
clients, only 3 can be
active at one time

AC Power

AC Power

SWM DVR

AC Power

SWM Receiver

Satellite In

Satellite In

Supports up to 8 tuners:

Each SWM receiver = 1 tuner
Each SWM DVR = 2 tuners
Each Genie DVR = 5 tuners
Each Genie client = 0 tuners

SWM Splitter

Ter minat e

unused
outputs

If you need to receive local channels on the
119W satellite, and you want the antenna to
automatically switch between the 101W and
119W satellites, you need to use the DIRECTV
coax network. See Appendix B on page 36 for
details.

IMPORTANT!

7

Continued Wire the Receivers

DIRECTV – SWM Wiring

Follow these steps to connect DIRECTV SWM
receivers to the TracVision system.

NOTE: You can connect non-SWM receivers as well,
as explained in “DIRECTV – Non-SWM Wiring” on

page 21.

Antenna

Antenna Cable

Connecting 1 SWM Receiver

Connect an RF cable from the “SWM” jack on the
TV-Hub to the “Satellite In” jack on the receiver/
DVR (see Figure 36).

Connecting 2-8 SWM Receivers (or Tuners)

a. Connect an RF cable from the “SWM” jack on

the TV-Hub to the “SWM” input on the SWM
splitter (supplied in kit) (see Figure 37).

b. Connect the SWM splitter’s outputs to the

“Satellite In” jack on the receivers/DVRs (or
“Network” jack when connecting a Genie
client). You can connect any number of SWM
and Genie devices that add up to 8 tuners or
fewer. Refer to Figure 37 to determine the
tuners consumed by each type of device.

c. Terminate any unused outputs on the SWM

splitter with the supplied 75terminators
and verify all connections are tight.

TV-Hub

SWM

Antenna

SWM Receiver

Satellite In

AC Powe

20

Figure 38: Wiring 1 to 2 DIRECTV Non-SWM Receivers

TV-Hub

Non-SWM Receiver

AC Power

Satellite In

Non-SWM Receiver

AC Power

Satellite In

Legacy 2

Legacy 1

Antenna

Antenna

Antenna Cable

Non-SWM receivers are limited to manual
satellite switching only.

IMPORTANT!

Figure 39: Wiring 3+ DIRECTV Non-SWM Receivers

Non-SWM Receiver

AC Power

Satellite In

TV-Hub

Connect up to 8 non-SWM receivers

13V/

22KHz

13V

18V

18V/

22

KHz

DC Block
Splitter

DC Block

Splitter

Antenna

Antenna

AC Power

13V 18V/

22KHz

13V/
22KHz

18V

Multiswitch

Legacy 2

Legacy 1

Secondary Primary Secondary Primary

7

Continued Wire the Receivers

DIRECTV – Non-SWM Wiring

Follow these steps to connect non-SWM receivers
to the TracVision system.

NOTE: You can connect SWM receivers as well, as
explained in “DIRECTV – SWM Wiring” on

page 20.

Connecting 1-2 Receivers

a. Connect an RF cable from the “Legacy 1” jack

on the TV-Hub to the “Satellite In” jack on the
receiver (see Figure 38).

b. When installing two receivers, connect an RF

cable from the “Legacy 2” jack on the
TV-Hub to the “Satellite In” jack on the
second receiver.

Connecting 3 or More Receivers

To connect three or more non-SWM receivers,
you need an 8-output multiswitch kit (KVH part
no. 72-0677), which includes two DC block
splitters.

a. Connect an RF cable from the “Legacy 1” jack

on the TV-Hub to the “Antenna” jack on one
of the DC block splitters (see Figure 39).

b. Connect the “Primary” jack on the DC block

splitter to the “18V” jack on the multiswitch,
and connect the “Secondary” jack on the DC
block splitter to the “18V/22KHz” jack on the
multiswitch.

c. Repeat steps a and b with “Legacy 2” and the

second DC block splitter using the “13V” and
“13V/22KHz” jacks on the multiswitch.

d. Connect the multiswitch outputs to the

“Satellite In” jacks on the non-SWM
receivers.

e. Terminate any unused outputs on the

multiswitch with 75terminators and verify
all connections are tight.

21

Receivers must be DISH Pro-compatible. Look
for the DISH Pro logo on the box.

IMPORTANT!

Figure 40: Wiring 1 DISH Receiver

Receiver

AC Power

Satellite In

TV-Hub

Antenna

Receiver

Antenna

Antenna Cable

Figure 41: Wiring 2 DISH Receivers

Figure 42: Wiring 3+ DISH Receivers

To enable any of the additional receivers to
control satellite selection in Automatic
satellite switching mode, install an optional IP
Autoswitch (KVH part no. 72-0634) in-line
with its RF input. See Appendix A on page 33
for details.

IMPORTANT!

7

Continued Wire the Receivers

DISH Network Wiring

Follow these steps to connect DISH Network
receivers to the TracVision system.

Connecting 1 Receiver

Connect an RF cable from the “Receiver” jack on
the TV-Hub to the “Satellite In” jack on the
receiver (see Figure 40).

Connecting 2 or More Receivers

a. Connect an RF cable from the “Receiver” jack

on the TV-Hub to the “Antenna” jack on the
DC block splitter (supplied in kit).

b. Connect the “Primary” jack on the DC block

splitter to the “Satellite In” jack on the first
receiver. This receiver will be able to control

satellite selection in Automatic satellite switching
mode.

c. If you need to connect just a second receiver,

connect the “Secondary” jack on the splitter
to the “Satellite In” jack on the second
receiver (see Figure 41).

If you need to connect three or more
receivers, connect the “Secondary” jack on
the splitter to the “18V” port on a multiswitch
(see Figure 42). KVH offers a 4-output
passive multiswitch (KVH part no. 72-0676)
and an 8-output active multiswitch (KVH
part no. 72-0677).

TV-Hub

Antenna

DC Block
Splitter

Secondary Primary

TV-Hub

Antenna

Receiver

Receiver

Satellite In

AC Power

Receiver

Satellite In

AC Power

Receiver

multiswitch outputs to the “Satellite In” jacks
on the receivers.

d. When using a multiswitch, connect the

22

DC Block
Splitter

Secondary Primary

18V

13V18V

Multiswitch

Connect up to 4 receivers

Satellite In

Receiver

AC Power

Ter minat e
unused
outputs

Receiver

Satellite In

AC Power

Figure 43: TV-Hub Grounding Connection

8

Before connecting power, be sure the vehicle is
properly grounded.

Connect Power

Grounding Requirements

Proper grounding of the TracVision system to the
vehicle’s ground is critically important, as it
protects the equipment from lightning and
electrostatic discharges (ESD). Follow these steps
to ground the system.

a. Connect the hoop of the grounding wire

(supplied in kit) to the “Ground” screw on the
rear panel of the TV-Hub (see Figure 43).

b. Connect the other end of the grounding wire

to the vehicle’s ground, such as a pillar
ground screw.

WARNING

Ground

TV-Hub

Vehicl e’s Ground

Failure to ground the TracVision system
properly to the vehicle’s ground will cause
an unsafe floating ground condition,
risking damage to the antenna and electric
shock, potentially resulting in DEATH. In a

floating ground condition, the difference
between the equipment's chassis ground and
the vehicle’s ground can measure well over
100 volts, when it normally should not
exceed 25 volts. Therefore, always measure
the difference in potential between chassis
ground and the vehicle’s ground to make
certain that there is no dangerous floating
ground condition, even if the ground pin of
the vehicle’s AC power plug appears to be
intact.

23

Figure 44: TracVision System Power

Do not use a cigarette lighter as a power
supply. All power connections must be hard
wired.

IMPORTANT!

8

Continued

Connect Power

Connect Power to the System

NOTE: When powering up a SWM configuration,
apply power to all other system components before
powering up the receivers and DVRs (tuners are
assigned SWM channels during startup).

Follow the steps below to connect power to the
TracVision system (see Figure 44).

CAUTION

For your own safety, shut down vehicle
power before you connect the power wires.

a. Before you connect the power wires, turn off

vehicle power and test the circuit to ensure
no power is present.

b. Make sure that the ground wire from the

TV-Hub has been connected to ground as
described on the previous page.

DC Return

10-30 VDC

Switched Power

(Accessory Power),

10A maximum

Black

Red

Input

Ground

Filter

Fuse Holder with
9A 32V SFE Fuse

c. Connect the individual power wires to a

dedicated 12 VDC circuit. Connect the
negative (black) wire to ground (DC return)
and connect the positive (red) wire to clean
+12 VDC vehicle power (10-30 VDC is
required at the TV-Hub), but not directly to

24

the battery.

NOTE: If vehicle power fluctuates or is noisy, KVH
recommends that you use the optional 24 VDC
AC-DC power supply (5 A, 120 W) (KVH part no.
72-0669) to provide stable power to the TV-Hub.

d. Reapply vehicle power.

Figure 45: TV-Hub Power Switch

9

Follow these steps to turn on the system for the
first time.

a. Ensure the antenna has a clear, unobstructed

view of the sky.

b. Press the power switch on the rear panel of

the TV-Hub to apply power to the TracVision
system (see Figure 45).

c. Within a few minutes, the TV-Hub and

Power lights should be lit green (the Antenna
light will be flashing green).

d. Plug in and turn on any connected receivers,

DVRs, Genie clients, and televisions.

Turn On the System

Power Switch

TV-Hub

25

Figure 46: Wi-Fi Connection

TV-Hub

Figure 47: Wired Ethernet Connection

10

Follow the steps for either option below to access
the TV-Hub’s web interface.

Access the Web Interface

Using the Wireless Connection

a. Select the TVHub-<TV-Hub serial number>

network from your device’s Wi-Fi settings to
connect to the TV-Hub (see Figure 46).

b. Start your web browser and enter

http://tvhub.kvh. If the web interface does

not appear, try entering http://172.16.0.1,
which is the default IP address of the
TV-Hub.

Using the Ethernet Connection

a. Connect a laptop PC configured for DHCP

directly to the “Ethernet” port on the TV-Hub
(see Figure 47).

b. Start your web browser and enter

http://169.254.253.1.

NOTE: When connected to the vehicle’s LAN (see

“Connect to an Existing Network” on page 27), you

will need to enter the IP Address (dynamic or static)
assigned to the TV-Hub. If your laptop has Bonjour
installed, you can use it to find the TV-Hub on the
network without knowing its IP address.

TV-Hub

Ethernet

169.254.253.1

®

26

Onboard Network (LAN)

12VDC
POWER

ResetEthernet Internet4321

TV-Hub

Wireless Router

Ethernet

Figure 48: TV-Hub Network Connections

Figure 49: TV-Hub Reset Button

Figure 50: Web Interface Ethernet Settings

For systems with IP AutoSwitch(es), make
sure they are on the same local LAN segment
as the TV-Hub (see Appendix A on page 33).

For DIRECTV systems set up for automatic
satellite switching, make sure the receiver(s)
have IP addresses in the same subnet as the
TV-Hub (see Appendix B on page 36).

IMPORTANT!

11

Connect to an Existing Network

Connecting the TV-Hub to a vehicle’s local area
network (LAN) is required if any of the following
conditions apply:

•One or more IP AutoSwitches are installed to
enable automatic satellite switching (DISH

Network only)

•Customer wants to access the TV-Hub’s web
interface using any device connected to the
network (see Figure 48)

NOTE: Connecting the TV-Hub to the vehicle’s
network using its Wi-Fi rather than an Ethernet cable
is not recommended because you lose the ability to
connect directly to the TV-Hub’s built-in Wi-Fi. You
will always need to connect via the network.

NOTE: The Reset button on the rear panel of the
TV-Hub (see Figure 49) reverts all network settings
back to their original factory settings.

Optional

Wired LAN Connection

a. Connect the “Ethernet” port on the TV-Hub

to the onboard network (LAN) using the
supplied Ethernet cable.

b. By default, the TV-Hub’s Ethernet port is

configured as a DHCP client, and the
network’s router automatically assigns it an
IP address. However, in this Dynamic mode,
the TV-Hub could get assigned a different IP
address whenever it is turned on.

KVH recommends that you set the TV-Hub
to Static mode and enter a static IP address at
the web interface (see Figure 50) (go to
Settings > Network Settings). Be sure to
choose a static IP address that is outside the
router’s DHCP range (refer to the router’s
user manual for details on finding its range.)

TV-Hub

27

Figure 51: TV-Hub Security and Password Setting

KVH strongly recommends that you keep the
TV-Hub set to AP (Access Point) wireless
mode. If you select IF (Infrastructure) mode to
connect the TV-Hub to your vehicle’s
network, you will no longer be able to access
the TV-Hub’s web interface directly.

IMPORTANT!

12

By default, the TV-Hub’s wireless settings are
configured for the following:

• Wireless Mode: AP (Access Point)

•SSID: TV-Hub-<TV-Hub serial number>

•IP Address: 172.16.0.1

•Security Mode: Off

KVH strongly advises that you select the
WPA_PSK security mode as shown in Figure 51
and assign a unique password to prevent
unauthorized access to the TV-Hub (at the web
interface, go to Settings > Network Settings). If
you keep the default settings, you’re allowing
anyone to access the TV-Hub with their mobile
device.

Secure the Wi-Fi Connection

28

Figure 52: Setup Wizard Welcome Page

Figure 53: Software Updates Page

13

The Setup Wizard appears upon initial startup to
step you through system configuration (see
Figure 52). Before you begin to set up the system:

•Know the service provider and associated
satellite(s)

•Check the latest software version (see below)

•Verify all system components are connected

Set Up the System

Update Software and Satellite Library

Before you start the Setup Wizard, update the
system software and satellite library to the latest
versions. Use the Apple
smartphone/tablet mobile app, or follow these
steps to use a laptop PC that has the latest update
files downloaded to it from the KVH Partner
Portal (www.kvh.com/partners).

®

iOS or Android™

a. Select Exit in the Setup Wizard page. The web

interface appears.

b. At the Updates page of the web interface,

select the antenna model. Then select Install
Update (see Figure 53). Find the .kvh file in
your downloads folder, then double-click to
install.

c. Wait for the update to complete. It may take

up to 45 minutes. The TV-Hub’s lights will
alternate orange while the update is in
progress. Once complete, the web interface
will report that the latest version is installed.

d. When the software update is complete, select

the Satellite Library. Then select Install
Update. Find the .xml file in your downloads
folder, then double-click to install.

e. Close the web interface. Then reopen it (see

“Access the Web Interface” on page 26). The

Setup Wizard will reappear since setup has
yet to be completed.

f. Select Proceed with Setup Wizard.

29

Figure 54: Compatible Preset Satellite Groups

NOTE: This list is subject to change. In certain regions of
the U.S., the antenna cannot see the 61W, 72W, 77W,
119W, and 129W satellites, due to their low elevation
(see www.kvh.com/TVcoverageNA for details).

Service Satellites (A-B-C-D)

DIRECTV U.S. DIRECTV Dual:

101W and 119W

DISH
Network

Western Arc:

110W, 119W, 129W

Eastern Arc:

61W, 72W, 77W

Legacy East Arc:

61W, 110W, 119W

DISH 500:

110W, 119W

72W:

72W only

The antenna cannot see all DISH Network
satellites from all locations in the U.S. See

www.kvh.com/TVcoverageNA for details.

IMPORTANT!

13

Continued Set Up the System

Setup Wizard

System configuration continues by prompting
you to enter information or perform specific
tasks, as necessary. For example:

•Enter installer and vessel information

•Select a source for GPS position data

•Select the satellite TV service

•Select satellite(s) to track (make your own
selections or select one of the preset groups
listed in Figure 54), or create user-defined
satellites

• Set up automatic switching, if applicable

Additional Setup Information

Once the Setup Wizard has been completed,
perform follow-up tasks such as:

•Set up receivers to operate with the system
(as instructed by the Wizard)

•Activate the receivers (as instructed by the
Wizard)

30

Figure 55: Satellite Switching Selection on Home Page

Figure 56: Master Receiver Selection

CAUTION

Make sure the user knows the new height of
the vehicle, measured from the road to the top
of the antenna, so that he/she can avoid
parking garages and overpasses that are too
low.

14

Before you leave the vehicle, test the system to
ensure the antenna works properly. Fill out the
Installation Checklist (provided in the Welcome Kit)
and return it to KVH. Refer to the instructions on
the form.

Give the Welcome Kit to the customer, provide
any passwords and static IP addresses you set
up, and explain how to use the system. Ensure
the customer understands the following.

•How to:

•Turn on the system

•Access the web interface

•Switch satellites (see Figure55)

•Select a master receiver (see Figure56)

•Interpret TV-Hub status

•Download software and satellite library

•Perform general troubleshooting

Educate the Customer

updates (using web interface and/or
mobile app)

31

Figure 57: Blockage Example

14

•The antenna must have a clear view of the
sky to receive satellite TV. Common causes of
blockage include trees, buildings, bridges,
overpasses, and mountains (see Figure 57).
The TracVision system will not work inside a
garage. Heavy rain or snow might also
temporarily interrupt reception.

•Clean the antenna regularly. Dirt buildup can
affect satellite TV reception.

•You must be located within the satellites’
coverage area to receive TV signals. Visit

www.kvh.com/footprint for coverage maps.

•Please register the system to ensure the best
possible service from KVH. Visit

www.kvh.com/register for details.

If the owner removes the antenna from the
roof, then later needs to reinstall it, the owner
must apply threadlocker (Loctite 425) to the
threads of the mounting screws to avoid a
potentially dangerous condition. The
mounting screws are prepared with a thread­locking patch that will degrade if the screws
are removed. Failure to apply threadlocker to
the screws during reinstallation can result in
unsecure mounting.

Continued Educate the Customer

WARNING

WARNING

It is dangerous to watch TV while driving a
vehicle. While the vehicle is in motion, the
system is intended for passenger use only.

32

Figure 58: IP AutoSwitch

Figure 59: Serial Number and Master Select Button

Serial Number

Master Select Button

A

Installing an IP AutoSwitch

Follow these steps to add an IP AutoSwitch
(KVH part no. 72-0634) to each DISH Network
receiver you want to be able to control satellite
selection in Automatic satellite switching mode.

NOTE: A receiver connected directly to the TV-Hub’s
“Receiver” jack can control satellite selection without
an IP AutoSwitch.

Inspect Parts

Follow these steps to inspect the kit contents.

a. Unpack the box and ensure it contains each of

the following items:

• 3 ft (1 m) Ethernet cable

• 2 ft (60 cm) RF cable

• Adhesive-backed Velcro strip

b. Carefully examine all of the supplied parts to

ensure nothing was damaged in shipment.

Appendix

c. Locate the serial number on the bottom of the

IP AutoSwitch (see Figure 59) and record it
on the Installation Checklist (supplied in the
Welcome Kit) for future reference.

Choose a Mounting Location

Choose a mounting location that meets the
following requirements:

• Dry, well-ventilated, and away from heat
sources

•Provides a clear view of and easy access to
the Master Select button (see Figure 59)

•Provides adequate clearance for running the
cables and allows for service loops and strain
relief

• Within 2 ft (60 cm) of the associated receiver
in order to use the supplied cable

•Either a horizontal or vertical surface

33

Figure 60: IP AutoSwitch Connections

A

Continued Installing an IP AutoSwitch

Wire the IP AutoSwitch

The wiring of the IP AutoSwitch depends on the
specific configuration. Refer to the wiring
diagrams provided in “DISH Network Wiring”

on page 22, while following the general wiring

steps below:

RF Input**

RF In

Network

To Network*

a. Disconnect the RF input cable from the

receiver and connect it to the “RF In” jack on
the IP AutoSwitch. Then tighten to 15 in.-lbs
of torque.

b. Connect the supplied 2 ft (60 cm) RF cable

from the “To Receiver” port on the IP
AutoSwitch to the receiver’s satellite input
and tighten to 15 in.-lbs of torque.

c. Using the supplied Ethernet cable, connect

the “Network” port of the IP AutoSwitch to
the onboard network. If a network is not
available, install a router as shown in
Figure 60.

d. If not already connected, connect the TV-Hub

to the onboard network (see Figure 60).

e. Using the supplied Velcro strip, secure the

IP AutoSwitch to the mounting surface.

IP AutoSwitch

To R e ce i ve r

Router

12VDC
POWER

Receiver

AC Power

AC Power

Satellite In

** Varies depending on your system configuration

* Network Connections

Connect the TV-Hub and IP AutoSwitch(es) to your
onboard network. If you do not have a network, install
a router or router and switch as shown below.

TV-Hub

ResetEthernet Internet4321

34

Connect up to 3 IP AutoSwitches

OR

To TV-Hub

Router

12VDC

ResetEthernet Internet4321

POWER

Connect up to 2 IP AutoSwitches

Switch

4 3 2 18 7 6 5

POE

Connect up to 7 IP AutoSwitches

AC Power

+

48V

AC Power

Figure 61: Add IP AutoSwitch Screen

The TV-Hub has a built-in IP AutoSwitch.
Any receiver connected directly to the TV­Hub can therefore be selected as a master
receiver through the web interface.

IMPORTANT!

Figure 62: IP AutoSwitch LED Status Indications

LED Color Indication

Orange Registered with the system but

not currently the master

Orange,
flashing

Initializing

Red Error:

•unable to communicate with
the system,

•network is not detected, or

•unable to register

Green Registered with the system

and currently the master

A

Continued Installing an IP AutoSwitch

Configure the IP AutoSwitch

When performing system setup (see “Set Up the

System” on page 29), follow these additional

steps to configure the IP AutoSwitch.

NOTE: KVH recommends that you run the Setup
Wizard in the web interface whenever you change
your system’s configuration by adding or removing
devices.

a. At the AutoSwitch page of the web interface,

select Add IP AutoSwitch (Figure 61).

b. Enter the serial number and choose a friendly

name for the IP AutoSwitch (for example,
“Television 2”).

c. Select Save to save your changes.

Select the Master Receiver

Any receiver connected to an IP AutoSwitch can
become the master receiver for the system. The
master receiver controls satellite selection.

Tel evi si on 2

140701234

a. To choose the master receiver, select it on the

Home page of the web interface, or press the
Master Select button on the associated
IP AutoSwitch.

b. Verify that the LED in the Master Select

button on the IP AutoSwitch is lit green (see
Figure 62). The LEDs for any other IP
AutoSwitches should be lit orange.

35

Figure 63: Non-Genie Configuration

TV-Hub

AC Power

DC to RF

Adapter

Power

Supply

New Receiver Models:

HR24, H24, H25

AC Power

Satellite In

Ethernet

Connect any combination of SWM receivers/DVRs
that add up to 8 or fewer tuners at the SWM splitter

DECA

SWM Splitter

Supports up to 8 tuners:

Each SWM receiver = 1 tuner
Each SWM DVR = 2 tuners

Can connect via an
onboard network
(router), if desired

SWM

B

Using a DIRECTV Coax Network

In Automatic satellite switching mode, the
TV-Hub can accept commands from the master
SWM-compatible DIRECTV receiver to
automatically switch between the 101W and
119W satellites. The TV-Hub communicates with
the master receiver via the TV-Hub’s Ethernet
port link to the DIRECTV coax network. Follow
the steps in this section to set up this
communication link with SWM-compatible
receivers

NOTE: The 119W satellite only carries local channels
for certain regions of the country. (You can find a list
of these regions in the Setup Wizard or at

www.kvh.com/dtv119locals.) If the customer’s locals

are carried on DIRECTV’s main 101W satellite, there
is no need to switch satellites.

DIRECTV Coax Network Connections

DIRECTV recently adopted coax networking
technology, by which both satellite TV signals
and network communications data are carried by
the coax cables. This simplifies installation, since
Ethernet cables don't need to be run to all of the
receivers.

Non-Genie Configurations

If a Genie DVR (HR44 or HR34) is not present on
the DIRECTV SWM network, you need to install
a DECA with power supply and DC to RF
adapter, collectively referred to as a DECA
Broadband Kit (KVH part no. 19-0860) and
formerly called a Cinema Connection Kit. When
connected to the SWM splitter and the TV-Hub's
Ethernet port, either directly or via an onboard
router, the DECA relays messages between the
DIRECTV coax network and the Ethernet
network (see Figure 63).

Appendix

36

Figure 64: Genie Configuration

R

AUDIO OUT

L

PrPbY

VIDEO OUT S-VIDEO OUT

DIGITAL
AUDIO OUT

ETHERNET

SATELLITE IN 1

IR RECEIVE SATA HDMI PHONE JACK

POWER INPUT

USB

COMPONENT VIDEO OUT

Satellite In

AC Power

Ethernet

Genie DVR:

HR34 or HR44

Genie Client Models:

C31, C41

Network

New Receiver Models:

HR24, H24, H25

AC Power

Satellite In

AC Power

TV-Hub

Ethernet

Connect any combination of SWM receivers/DVRs
that add up to 8 or fewer tuners at the SWM splitter

SWM Splitter

Can connect via an
onboard network
(router), if desired

SWM

Supports up to 8 tuners:

Each SWM receiver = 1 tuner
Each SWM DVR = 2 tuners
Each Genie DVR = 5 tuners
Each Genie client = 0 tuners

B

Continued Using a DIRECTV Coax Network

Genie Configurations

Full DECA Broadband functionality is built into
Genie DVRs (HR44 or HR34). So if a Genie DVR
is present on the DIRECTV SWM network, no
external DECA Broadband kit is required. Just
connect the Genie's Ethernet port to the TV-Hub's
Ethernet port, either directly or via an onboard
router (see Figure 64). The Genie DVR provides
the link between the DIRECTV coax network and
the Ethernet network.

NOTE: If you cannot easily connect the Genie DVR’s
Ethernet port to the TV-Hub or an onboard network,
you can use a DECA Broadband Kit, as explained in

“Non-Genie Configurations” on page 36.

NOTE: Genie clients cannot switch satellites; they
can only view programming carried by the satellite
that is currently selected.

37

Figure 65: Additional Equipment for Older Receivers

* Model HR20-100 may require additional hardware.
Contact KVH Technical Support for details.

Satellite In

Old Receiver Models:

H21, H22, H23, HR21,
HR22, HR23

Satellite In

Old Receiver Models:

H20*

Ethernet

DECA

Band Stop Filter

SWM Splitter

Be sure to connect all band stop filters before
connecting the coax cables.

IMPORTANT!

B

Continued Using a DIRECTV Coax Network

Additional Equipment for Older Receivers

In addition to the DECA Broadband Kit or a
Genie DVR, you might need to connect an
additional device in-line between the receiver
and the SWM splitter, depending on the model
(see Figure 65).

NOTE: Model HR20-100 requires additional devices
not specified here. Contact KVH Technical Support.

H21, H22, H23, HR21, HR22, and HR23

These receivers do not have built-in DECA
functionality, but they have an Ethernet port for
network connectivity. An additional DECA
(KVH part no. 19-0860) is required for each
receiver to support coax networking, supplying
the satellite TV signal to the receiver's "Satellite
In" port and network communications data to its
Ethernet port. (If there are two of each port, use
the "Satellite In 1" and "Ethernet 1" ports.)

NOTE: Each DECA you connect directly to a receiver
is powered by the receiver. They do not require the
separate power supply included in the kit.

H20

This receiver is not network-ready. It is only
designed to receive a satellite TV signal via its
"Satellite In" port. Since both the satellite TV
signal and network communications data are
present on the coax cables, a band stop filter
(KVH part no. 19-0868) is required to block the
network data to prevent potential damage to the
receiver. Since the H20 cannot communicate over
the network, it cannot control satellite selection.

38

Figure 66: IP Addressing for Automatic Switching (Example)

Figure 67: Router DHCP Settings (Example)

B

Continued Using a DIRECTV Coax Network

Configuring the DIRECTV Receivers for
Automatic Switching

To establish communications between the
TracVision system and each SWM-compatible
DIRECTV receiver for automatic satellite
switching, you need to set each receiver to a static
IP address and enter that address, along with the
receiver's location, in the TV-Hub's web interface.

TV-Hub

TV-Hub Serial Number

140901484

Static IP Address Range WITHOUT an Onboard Network

If the DECA Broadband Kit or Genie DVR is
connected directly to the TV-Hub's "Ethernet"
port (no router is installed), set each receiver's IP
address to any address ranging from 192.168.x.2
to 192.168.x.149, where x=1<the last 2 digits in
the TV-Hub’s serial number>.

For example, if the serial number of the TV-Hub
is 140901484, you might assign an IP address of

192.168.184.2 (see Figure 66). Refer to the
instructions in “Assigning Static IP Addresses to

DIRECTV Receivers” on page 40. The TV-Hub

has a hidden IP address of 192.168.x.1 reserved
for automatic switching communications. This IP
address is not shown on the Network Settings
page of the web interface.

Static IP Address Range WITH an Onboard Network

If the TV-Hub and the DECA Broadband Kit or
Genie DVR are connected to an onboard network
(i.e., router), set each receiver to a static IP
address that is outside the router's DHCP range
(see Figure 67). (Refer to the router's user manual
for details on finding its IP address range.) For
example, if the router has an IP address of

192.168.1.1 and assigns IP addresses ranging
from 192.168.1.100 to 192.168.1.149 via DHCP,
you could set each receiver's IP address to any
address ranging from 192.168.1.150 to

192.168.1.254. Refer to the instructions in

“Assigning Static IP Addresses to DIRECTV
Receivers” on page 40.

SWM Splitter

Receiver #1

Static IP Address: 192.168.184.2

Receiver #2

Static IP Address: 192.168.184.3

DC to RF

Adapter

Power
Supply

AC Power

192.168.184.1

TV-Hub IP Address

for Automatic Switching

AC Power

AC Power

DECA

39

Figure 68: IP Address on a DIRECTV Receiver (Example)

WITHOUT an Onboard Network (No Router)

WITH an Onboard Network (Using a Router)

B

Assigning Static IP Addresses to DIRECTV Receivers

Once you have identified a valid static IP address
range for the receivers, follow these steps to
assign a unique static IP address within that
range to each receiver.

NOTE: These steps may vary, depending on the
receiver's model and software version. Refer to the
receiver's owner's manual for details.

a. Press MENU on the receiver's remote control

to access the onscreen menu.

b. At the main menu, highlight Settings &

Help. Then select Settings.

c. Highlight and select Network Setup.

d. Select Advanced Setup.

e. Change the IP address to the new static IP

address. (On a Genie DVR, the IP address is
called the "Server IP") (see Figure 68).

Continued Using a DIRECTV Coax Network

f. WITHOUT an Onboard Network

Enter "255.255.255.0" for the subnet mask,
and enter the TV-Hub's IP address for default
gateway and DNS.

WITH an Onboard Network

Enter the router's subnet mask, and enter the
router's IP address for default gateway and
DNS.

g. Highlight and select Connect Now to save

your changes. Disregard any error messages
about missing Internet connectivity. Note this
receiver's IP address and location onboard for
future reference.

h. Repeat this procedure for each additional

receiver. Be careful not to use the same IP
address twice.

40

Figure 69: Adding a DIRECTV Receiver to the Autoswitch Page

Television 2

Also be sure to set each receiver’s Dish Type
to 3-LNB and Switch Type to SWM, and
enable external device access, as directed by
the TV-Hub’s Setup Wizard. If the TV-Hub is
then unable to communicate with the
receiver, try resetting the receiver (press its
red reset button or unplug it, wait 15 seconds,
then plug it back in and turn it on).

IMPORTANT!

B

i. Add the new receivers to the Autoswitch

page of the web interface. Enter each
receiver’s static IP address and assign it a
friendly name (e.g., “Television 2”) (see
Figure 69).

Continued Using a DIRECTV Coax Network

41

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