TracVision 12-volt receiver for DirectTV Service User Manual

TracVision 12-Volt Receiver for DIRECTV
®
Service
User’s Guide
TracVision
Congratulations!
You have chosen TracVision, a revolutionary antenna system delivering live satellite TV entertainment on the go. With hundreds of channels of digital-quality TV and music to enjoy, traveling will never be the same!
This User’s Guide provides all of the basic information you need to use the system’s receiver and receive the DIRECTV satellite entertainment you want. For detailed installation information, please refer to the TracVision Installation Guide.

Welcome Page

KVH Part # 54-0287 Rev. B
© 2005 KVH Industries, Inc., All rights reserved.
Trademarks
KVH
®
and TracVision®are registered trademarks of KVH Industries, Inc.
DIRECTV
®
and the Cyclone Design logo, DIRECTV INTERACTIVE, TOTAL CHOICE, DIRECTV HOME SERVICES, FREEVIEW, and DIRECT TICKET are trademarks of DIRECTV, Inc. All trademarks, marks, names, or product names referenced in this publication are the property of their respective owners, and KVH neither endorses nor otherwise sponsors any such products or services referred to herein.
Dolby Laboratories Information – Manufactured under license from Dolby Laboratories. “Dolby,” “Pro Logic,” and the double-D symbol are trademarks of Dolby Laboratories.
Macrovision
®
Information – Macrovision is a registered trademark of Macrovision Corporation. This device incorporates an anticopy process technology that is protected by U.S. patents 4,631,603; 4,577,216; 4,819,098; and other intellectual property rights. The anticopy process is licensed for noncommercial, home use only. Reverse engineering or disassembly is prohibited.
StarSight
®
Information – StarSight features licensed under one or more of the following patents: 4,706,121; 5,151,789; 5,353,121; 5,353,277; 5,479,266; 5,479,268; and 5,532,754. Use rights reserved.
TruSurround™Information – TruSurround and the symbol are trademarks of SRS Labs, Inc. TruSurround technology is incorporated under license from SRS Labs, Inc.
WINK®Information – WINK and the symbol are registered trademarks of WINK Communications, Inc.
ENERGYSTAR
®
Information – ENERGYSTAR and the ENERGYSTAR
certification mark are registered U.S. marks.
Software contained in the TracVision receiver and referenced in this manual is copyright ©1995-2005 by Hughes Network Systems, Inc., a wholly owned subsidiary of Hughes Electronics Corporation. Some features are patent pending. WatchWizard, PreSelect, TurboTune, and OneLine Guide are trademarks of Hughes Network Systems. “NFL,” the NFL Shield, and “NFL SUNDAY TICKET” are registered trademarks of the National Football League and its affiliates. “NHL,” the NHL Shield, and “NHL CENTER ICE” are registered trademarks of the National Hockey League. “MLB,” “MLB EXTRA INNINGS,” “Major League Baseball,” and the Major League Baseball silhouetted batter logo are service marks of Major League Baseball Properties, Inc. Major League Baseball trademarks and copyright are used with permission of Major League Baseball Properties, Inc. All other trademarks and service marks are the property of their respective owners.
Disclaimer
Every effort has been made to ensure the correctness and completeness of the material in this document. No company shall be liable for errors contained herein. The information in this document is subject to change without notice. No warranty of any kind is made with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
Note on recording programming
Most television programs and films are copyrighted. This means that someone has legal rights governing the reproduction and distribution of this material. In certain circumstances, copyright law may apply to private taping of copyrighted materials. In most cases, it is permissible to record for your personal use, as long as you do not sell the material. You must act responsibly in this area–check into the matter if you are unsure.
Some pay-per-view programs may be licensed from producers as “view-only” programs. These are copyrighted programs, and may not be copied or reproduced for any purpose without the express written permission of the copyright owner.
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TracVision Receiver User’s Guide
Important Safety Instructions
-
Please Read
For your safety and protection, read this safety section carefully.
Heed Cautions – Be sure to follow all cautions on the product and in the operating instructions. Cautions are indicated by a icon.
Follow Instructions – Be sure to follow all operating instructions as detailed in this manual.
The following caution appears on the back of the receiver:
Do not open the receiver’s cover. Opening or removing the cover may expose you to dangerous voltage.
Do Not Attempt Repairs Yourself
Refer all servicing needs to qualified service personnel. Servicing is required when a unit has been damaged in any way or does not operate normally. Evidence of tampering or unauthorized repairs will void the warranty.
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Important Safety Instructions
Avoid Driver Distraction
It is dangerous to watch television or operate the remote control while you are driving a vehicle or
vessel. TracVision is designed specifically to provide entertainment to passengers and should never be connected to active video screens visible to the vehicle/vessel driver while in motion. Failure to pay full attention to travel conditions could result in an accident or collision with personal injury or death resulting.
WARNING!
CAUTION
Federal Communications Commission (FCC)
Regulatory Information for Vehicle Use
Declaration of Conformity – Standards to which Conformity is declared:
FCC Part 15
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Responsible Party’s Name: KVH Industries, Inc.
Address: 50 Enterprise Center, Middletown, RI 02842
Telephone: 1-401-847-3327
Trade Name: KVH
Type of Equipment: Satellite Receiver
Model Number: TracVision A5
Federal Communications Commission (FCC) –This equipment complies with Part 15 of the FCC rules.
Part 15 Compliance – This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a vehicle installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by removing and applying power to the equipment, the user is encouraged to try to correct the interference by one or more of the following measures:
• Increase the separation between the equipment and the receiver.
• Connect the equipment on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced auto electronics technician for help.
The user may find the following booklet, prepared by the Federal Communications Commission, helpful: “How to Identify and Resolve Radio and TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, DC.
To meet FCC requirements, only components certified to comply with Class B limits may be attached to this device. Operation with noncertified peripherals is likely to result in interference to radio and TV reception.
To meet FCC requirements, shielded cables are required to connect the device to another Class B certified device.
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TracVision Receiver User’s Guide

Receiver Activation

NOTICE: This product will NOT work correctly unless you follow the procedure below.
Before you can start watching satellite TV via TracVision, the receiver must be activated. Once your antenna system is fully installed, follow the steps below to activate the receiver.
1. Ensure your antenna has a clear view of the sky then turn on your TracVision system and tune to the preview channel (channel 100).
2. Locate your red Activation Card.
3. Call KVH’s Activation Department at:
1-866-551-8004
(24 hours a day, 7 days a week)
4. After activation is complete, KVH’s Activation Department will provide an access card number, receiver ID number, Hughes serial number, and model number. Enter these numbers in the associated boxes on the red Activation Card.

Technical Support

The TracVision system has been designed with durability and low maintenance in mind. If you experience an operating problem or otherwise require technical assistance, please call your local authorized TracVision dealer/installer. If an authorized dealer/installer is not located nearby, contact KVH Technical Support directly:
Phone: 1-401-847-3327
E-mail: techs@kvh.com
Internet: www.kvh.com/help
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Technical Support
Please have the antenna and receiver serial numbers handy when calling to activate. The serial numbers are noted on the red Activation Card. The receiver cannot be activated without these numbers.
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TracVision Receiver User’s Guide
Send Us Your Comments About This Manual
If you have any comments regarding this manual, please e-mail them to manuals@kvh.com. Your feedback is greatly appreciated!
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Table of Contents

Table of Contents
1 Introduction . . . . . . . . . . . . . . . . . . . .1.1
1-1 Using this Manual . . . . . . . . . . . . . . . .1.3
1-2 System Overview . . . . . . . . . . . . . . . .1.4
1-3 Receiving Satellite TV Signals . . . . . .1.5
2 Getting Started . . . . . . . . . . . . . . . . . .2.1
2-1 Turning On the Antenna . . . . . . . . . . .2.3
2-2 Changing Channels . . . . . . . . . . . . . . .2.5
2-3 Turning Off the Antenna . . . . . . . . . . .2.5
2-4 Viewing a Program Description . . . . . .2.5
2-5 How the System Works . . . . . . . . . . . .2.6
3 Using the Remote Control . . . . . . . . . . .3.1
3-1 Remote Control Functions . . . . . . . . .3.3
3-2 Receiver Front Panel Buttons . . . . . . .3.9
3-3 Programming the Remote Control
to Operate Other Components . . . . .3.10
3-4 Controlling Multiple Receivers . . . . . .3.11
3-5 Installing the Remote Control
Batteries . . . . . . . . . . . . . . . . . . . . . .3.12
4 Overview of Onscreen Displays . . . . . . .4.1
4-1 The Channel Banner . . . . . . . . . . . . . .4.3
4-2 The Program Guide . . . . . . . . . . . . . . .4.4
4-3 The Menu System . . . . . . . . . . . . . . . .4.5
5 Using Program Guides . . . . . . . . . . . . .5.1
5-1 Program Guide Styles . . . . . . . . . . . . .5.3
5-2 Using the Program Guide . . . . . . . . . .5.5
5-3 Using the OneLine Guide . . . . . . . . . .5.6
5-4 Using TurboTune for Quick Access
to Favorite Channels . . . . . . . . . . . . . .5.7
5-5 Setting Guide Preferences . . . . . . . . .5.9
6 Setting Favorites and Filters . . . . . . . . .6.1
6-1 Using Favorite Channel Lists . . . . . . .6.3
6-2 Filtering the Program Guide . . . . . . . .6.7
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TracVision Receiver User’s Guide
6-3 Selecting Guide Times . . . . . . . . . . . .6.9
6-4 Using WatchWizard to Search
for Programs . . . . . . . . . . . . . . . . . . .6.10
7 Using Access Controls . . . . . . . . . . . . .7.1
7-1 Locking & Unlocking the System . . . .7.3
7-2 Setting Ratings Limits . . . . . . . . . . . . .7.5
7-3 Setting Time Limits . . . . . . . . . . . . . . .7.6
8 Other Menu Functions . . . . . . . . . . . . .8.1
8-1 Adjusting Audio Settings . . . . . . . . . . .8.3
8-2 Adjusting Video Settings . . . . . . . . . . .8.5
8-3 Using the Program Director to
Schedule Future Programs . . . . . . . . .8.7
8-4 Reading Mail from DIRECTV . . . . . .8.10
8-5 Setting System Preferences . . . . . . .8.11
8-6 Advanced System Setup
Functions . . . . . . . . . . . . . . . . . . . . . .8.12
9 Troubleshooting . . . . . . . . . . . . . . . . .9.1
Troubleshooting Matrix . . . . . . . . . . . . . . . . .9.3
9-1 Causes and Remedies for
Common Operational Issues . . . . . . . .9.4
9-2 Technical Support . . . . . . . . . . . . . . .9.13
9-3 System Status Lights . . . . . . . . . . . .9.14
Appendices . . . . . . . . . . . . . . . . . . . . . . .A.1
A System Wiring Diagrams . . . . . . . . . .A.3
B Satellite Elevation Map . . . . . . . . . . .A.17
54-0287
1.1
Introduction
1 Introduction
This section provides a basic overview of this manual and the TracVision system. It also explains the three essentials for good satellite TV reception.
Contents
1-1 Using this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.3
1-2 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.4
1-3 Receiving Satellite TV Signals . . . . . . . . . . . . . . . . . . . .1.5

1-1 Using this Manual

This manual provides complete instructions for operating your TracVision receiver. Throughout this manual, important information is marked for your attention by the following icons:
A helpful tip that either directs you to a related area within the manual or offers suggestions on getting the highest quality out of your system.
An alert to important information regarding procedures, product specifications, or product use.
Indicates the most commonly used functions listed in Section 3-1, “Remote
Control Functions.”
Format Conventions
This manual uses the following typographical conventions to help clarify instructions:
Text Example Description
...the MUTE button. Remote control buttons
...the Cancel button. Onscreen items
“Highlight”
For the purposes of this manual, the term “highlight” refers to the following operator action:
“Use the remote control’s joystick to move the highlight onto the desired onscreen item.”
Example: “Highlight the Lock & Limits tab” means “Use the remote control’s joystick to move the highlight onto the Lock & Limits tab.”
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1.3
Introduction

1-2 System Overview

Your TracVision system is a state-of-the-art, actively stabilized antenna system that delivers live satellite TV to your mobile audio/video entertainment system.
Receiver
The receiver decodes satellite TV signals from the antenna unit and sends the signals to the audio/video system. It also supplies power to the TracVision antenna.
Remote Control
The wireless RF/IR remote control allows you to control all receiver functions. The remote does not need to be pointed directly at the receiver for the signal to be received.
RF Converter
The RF converter receives RF commands from the remote control, converts them to digital signals, and sends them to the receiver for processing.
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1.4
TracVision Receiver User’s Guide
TracVision System Diagram (Typical Installation)
To TracVision Antenna
Purchased Separately
Receiver
Input Power (12 VDC, 50 watts max)
RF Converter
H R
M C
-9
D V D
V C R
PWR
A U
X
M
E N
T
U
GUIDE
V
S A T
IN
F OC
T U
R
O
N
E
L
B
I
N
O
E
G
U
V
F
I
O
D
A V
L
E
S E
L E
L
C
E
T
A R
M U T
PROG
E
P
D
R
I
E
R
V
C
C
E
H
S
H
C
E A
T
R
O
C
R
P
H
1
A
G
AUDIO
E
4
VIDEO
2
7
5
INPUT
3
8
R E W
0
R
P
E
L
C
A Y
S
T O P
F F
P A
U S E
6
9
Remote Control
Video Display(s)

1-3 Receiving Satellite TV Signals

Like a satellite dish used at home, the TracVision antenna needs a clear view of the DIRECTV®satellite to receive satellite TV signals. Consider the three essentials noted on the following pages to ensure trouble-free reception.
Satellite Footprint
The DIRECTV satellite is located at a fixed position above the Earth’s equator and beams TV signals down to North America. To receive TV signals from the satellite, you must be located within the satellite’s coverage area, which encompasses much of the continental United States and coastal waters. As you approach the edges of this coverage area, the strength of the signal degrades, resulting in weaker reception.
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1.5
Introduction
DIRECTV Satellite Location
To view an up-to-date satellite coverage map, please visit KVH’s web site at www.kvh.com/footprint.
Elevation Angle
Since the satellite is located above the equator, the TracVision antenna needs to point toward the southern sky to receive satellite TV signals. In addition, the antenna must be tilted at the proper elevation angle to point at the satellite. The further south you go, the higher the elevation becomes. For example, if you’re in the Massachusetts area, the satellite is located 33º above the southern horizon. But if you go to South Carolina, the elevation increases to 45º.
While you’re moving, the antenna inside the TracVision radome automatically rotates toward the southern sky and tilts to the proper elevation, ensuring you’re always pointed at the satellite and receiving the satellite entertainment you want.
A map showing the DIRECTV satellite’s elevation angles for the continental U.S. is provided on page A.17 of this manual.
Blockage
Since the TracVision antenna must have a clear view of the DIRECTV satellite to receive satellite TV signals, anything that stands between the antenna and the satellite can block the signal, resulting in lost reception. Common causes of blockage include trees, buildings, and bridges. Heavy rain, ice, or snow may also temporarily interrupt satellite signals.
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1.6
TracVision Receiver User’s Guide
Examples of Satellite Blockage
rac
ision
Trac
Vision
54-0287
2.1
Getting Started
2 Getting Started
This section provides basic operation instructions, so you can quickly start using your TracVision system. It also briefly explains how the system works.
Contents
2-1 Turning On the Antenna . . . . . . . . . . . . . . . . . . . . . . . . .2.3
2-2 Changing Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.5
2-3 Turning Off the Antenna . . . . . . . . . . . . . . . . . . . . . . . . .2.5
2-4 Viewing a Program Description . . . . . . . . . . . . . . . . . . .2.5
2-5 How the System Works . . . . . . . . . . . . . . . . . . . . . . . . .2.6
4. If Message 1 does not appear after 30 seconds, press the remote control’s SAT button. Then press the remote’s PWR button. The receiver beeps twice and its Antenna Power light comes on.
5. If the receiver doesn’t respond, check the Voltage status light on top of the receiver. If the Voltage light is off, check the rear panel power switch. If it is off, turn it on. The switch illuminates green.
This switch is normally left on at all times.
54-0287
2.3
Getting Started

2-1 Turning On the Antenna

To quickly start watching satellite TV using the TracVision system, follow the simple steps below.
1. Apply power to the TracVision receiver.
2. Turn on your TV and select the satellite input (not the VCR input).
3. Wait 30-60 seconds for the antenna to acquire the satellite signal. The TV will show the following:
Message 2
Message 1
Power Switch
PWR
DVD VCR AUX TV SAT
GUIDE
MENU
TURBO
FAV
Antenna Power Light
Voltage Light
®
®
If your satellite dish is ready for DIRECTV service, please wait until your Advanced Program Guide
is prepared.
Installation
Searching for satellite signal...
If your satellite dish is ready for DIRECTV service, please wait until your Advanced Program Guide
is prepared.
Installation
Acquiring guide data...
TO KVH
ANTENNA
IN
PHONE JACK
DIAGNOSTICS
DIAGNOSTICS
PORT 1
PORT 2
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device must not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
Tested to comply with FCC Standards
VEHICLE POWER
(10-16 VDC)
POWER
RF REMOTE INPUT
SATELLITE IN
VHF ANTENNA
OUT TO TV
IN
TUNER
CAUTION
AUDIO R AUDIO L VIDEO
TO SATELLITE
S – VIDEO
2.4
TracVision Receiver User’s Guide
6. If Message 2 does not appear after Message 1, ensure that the antenna has a clear view of the satellite. The antenna requires an unobstructed view of the sky to receive satellite TV signals.* Once the antenna locks onto the satellite, the receiver starts downloading the program guide. This may take up to 60 seconds.
Once the program guide has loaded, you can start enjoying satellite TV!**
Program Guide
54-0208
* For details about satellite reception requirements, see page 1.5.
** If you can only view the DIRECTV Preview Channel, your receiver
has not been activated. See page v.
ÐÐ

2-3 Turning Off the Antenna

To turn off the antenna, follow the steps below:
1. Press the remote control’s SAT button. The button should blink red.
2. Press the PWR button. The receiver beeps once to indicate that power to the antenna is turned off.

2-4 Viewing a Program Description

To view a description of the currently selected program, press the INFO button.
PWR
DVD VCR AUX TV SAT
GUIDE
MENU
TURBO
FAV

2-2 Changing Channels

To change the channel, press the SAT button then select any of the following options:
Press the CHANNEL (CH) button to tune to the next or previous channel.
or
Using the numeric keypad, enter the channel number.
or
Press the GUIDE button to bring up the program guide. While in the program guide, use the joystick or CHANNEL (CH) button to scroll through the list, and press the SELECT button to tune to a channel.
54-0287
Getting Started
A
B
C
C
C
A
B
2
1
2.5
PWR
DVD VCR AUX TV SAT
GUIDE
MENU
TURBO
E
G
N
I
U
L
I
D
E
N
E
O
INFO CLEAR
SELECT
PREV
MUTE
CH
DIRECTOR
PROG
SEARCH
123
456
789
INPUT
REW
REC
VIDEO
AUDIO
0
PLAY
FF
STOP
PAUSE
FAV
P
CHVOL
A G E
PWR
DVD VCR AUX TV SAT
GUIDE
MENU
TURBO
E
G
N
I
U
L
I
D
E
N
E
O
INFO CLEAR
FAV
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2.6
TracVision Receiver User’s Guide

2-5 How the System Works

This section explains how the system starts up and how the antenna turns on and off. You do not need to read this section to operate the system. It is provided for information only.
System Startup
Whenever you apply power to the TracVision receiver, the system automatically starts up, regardless of whether the antenna was last turned on or off.
1. The receiver powers up. The receiver’s rear panel
power switch must be turned on. Normally, this switch should remain on at all times.
2. The receiver beeps two or three times and sends power to the antenna.
3. The antenna powers up and searches for the satellite signal. You might hear slight mechanical
noise as the antenna’s internal motors operate.
4. The antenna finds and starts tracking the
DIRECTV satellite. The antenna should become
relatively quiet while tracking the satellite.
The system exits the Startup mode after 30 seconds.
Why Does the Receiver Beep?
The receiver beeps to indicate the status of the antenna.
2 beeps = Antenna is powering on
1 beep = Antenna is powering off
System Startup
BEEP
BEEP
Power
Antenna ON
After 30-Second System Startup
Immediately following the 30-second system startup, the antenna will either power off or remain powered on, based on its last setting.
Whenever you turn off power to the receiver, the receiver saves the current status of the antenna (turned ON or turned OFF); and whenever you restore power, the system reverts to that setting after 30 seconds.
TracVision Antenna Is OFF:
1. The receiver beeps once and removes power
from the antenna. The receiver’s crescent-shaped front panel Antenna Power light stays off.
2. The antenna stops tracking the satellite and shuts
down.
TracVision Antenna Is ON:
1. Following the 30-second system startup, the
antenna stays powered on and continues to track the satellite.
2. The receiver does not beep, but its crescent-
shaped Antenna Power light illuminates.
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2.7
Getting Started
After Startup
60
30
After 30 Seconds
60
30
After 30 Seconds
BEEP
Antenna Power
Light OFF
OR
Antenna Power
Light ON
Antenna OFF
Antenna ON
Turning On the Antenna
If the antenna is turned OFF, press the SAT button then the PWR button on the remote control to turn the antenna ON.
1. The receiver beeps twice and sends
power to the antenna.
2. The receiver’s crescent-shaped Antenna Power light illuminates.
3. The antenna powers up and searches for the satellite signal. Yo u
might hear slight mechanical noise as the antenna’s internal motors operate.
4. The antenna finds and starts tracking the DIRECTV satellite. The
antenna should become relatively quiet while tracking the satellite.
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2.8
TracVision Receiver User’s Guide
DVD
VCR
AUX
TV
GUIDE
MENU
INFO
TURBO
FAV
O
N
E
L
I
N
E
G
U
I
D
E
SAT
PWR
Turning On the Antenna
4
7
IN
P U
T
REW
REC
DVD VCR
MENU
INFO
O
VOL
S E
L
E
MUTE
DIRECTOR
P R
O
G
S E
A R
C H
A U
D
IO
123
5
6
8
9
0
PLAY
FF
STOP
PAUSE
AUX TV
G
U
ID
E
TURBO
L
I
N
E
E
N
G
U
I
D
E
CLEAR
C
T
CH
P A
P R
E V
G
CH
E
V ID
E O
PWR
SAT
FAV
Press SAT then PWR...
BEEP
BEEP
Antenna Power
Light ON
Beeps Twice
Power
Antenna ON
Turning Off the Antenna
If the antenna is turned ON, press the SAT button then the PWR button on the remote control to turn the antenna OFF.
1. The receiver beeps once and removes
power from the antenna.
2. The receiver’s crescent-shaped Antenna
Power light goes out.
3. The antenna stops tracking the satellite
and shuts down.
Getting Started
54-0287
2.9
DVD
VCR
AUX
TV
GUIDE
MENU
INFO
TURBO
FAV
O
N
E
L
I
N
E
G
U
I
D
E
SAT
PWR
Turning Off the Antenna
4
7
IN P
U
T
REW
REC
DVD VCR
MENU
N
INFO
O
VOL
S E
L
E
C
MUTE
P R
CH
DIRECTOR
P
R
O G
S E
A R
C H
A U
D
IO
123
5
6
8
9
0
PLAY
FF
STOP
PAU
SE
PWR
AUX TV
G
U
ID
E
TURBO
FAV
L
I
N
E
E
G
U
I
D
E
CLEAR
T
CH
P A
E V
G E
V ID
E O
SAT
Press SAT then PWR...
BEEP
Antenna Power
Light OFF
Beeps Once
Antenna OFF
54-0287
3.1
Using the Remote Control
3 Using the Remote
Control
This section explains how to use the remote control functions, program the remote to work with other components, and replace the remote control batteries.
Contents
3-1 Remote Control Functions . . . . . . . . . . . . . . . . . . . . . . .3.3
3-2 Receiver Front Panel Buttons . . . . . . . . . . . . . . . . . . . . .3.9
3-3 Programming the Remote Control
to Operate Other Components . . . . . . . . . . . . . . . . . . .3.10
3-4 Controlling Multiple Receivers . . . . . . . . . . . . . . . . . . .3.11
3-5 Installing the Remote Control Batteries . . . . . . . . . . . .3.12
54-0287
3.3
Using the Remote Control
TracVision Remote Control

3-1 Remote Control Functions

Your system comes with an easy-to-use, backlit remote control that allows you to operate the receiver from virtually anywhere in the vehicle/vessel, day or night. This page shows the locations and names of the remote control buttons. The next few pages detail the buttons’ functions. Aicon indicates the most frequently used functions.
For your safety, this product must NOT be operated by the driver of the vehicle or vessel.
Receiver Control Group
Volume
Mute
PWR
DVD VCR AUX TV SAT
GUIDE
MENU
E
N
O
INFO CLEAR
SELECT
MUTE
DIRECTOR
PROG
SEARCH
123
456
789
INPUT
REW
REC
FAV
TURBO
E
G
N
I
U
L
I
D
E
P
CHVOL
A G E
PREV
CH
VIDEO
AUDIO
0
PLAY
FF
STOP
PAUSE
Power On/Off
Component Select
Receiver Control Group
Channel (CH)
Previous Channel
Director Group
Numeric Keypad
NOT USEDInput
VCR Control
Backlight On/Off
Program Guide
NOT USED
Main Menu
Information
Select
GUIDE
MENU
TURBO
E
G
N
I
U
L
E
N
O
INFO CLEAR
SELECT
FAV
I
D
E
Favorites
Clear
Joystick
TurboTune
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TracVision Receiver User’s Guide
Press the PWR button to turn the selected component’s power on/off. If the SAT button is currently selected, pressing the PWR button turns the TracVision antenna on/off.
Press the SAT component select button to control the TracVision receiver. To control a different component, press the associated component select button. For example, press the VCR button to control the VCR.
Press the GUIDE button to display the program guide. Press it a second time (while a program title is highlighted) to display the Category Filter menu. See Section 5, “Using Program Guides,” on page 5.1 for details.
Press the MENU button to bring up the main menu. The menu system allows you to access all system features and settings. See Section 4-3, “The Menu System,” on page 4.5 for details.
Press the TURBO button to display the TurboTune
guide. TurboTune gives
you quick access to 27 of your favorite channels. See Section 5-4, “Using TurboTune for Quick Access to Favorite Channels,” on page 5.7 for details.
3.4
PWR
DVD VCR AUX TV SAT
GUIDE
MENU
TURBO
E
G
N
I
U
L
I
D
E
N
E
O
INFO CLEAR
SELECT
PREV
MUTE
CH
DIRECTOR
PROG
SEARCH
AUDIO
123
456
789
INPUT
0
PLAY
REW
STOP
REC
PAUSE
PWR
FAV
SAT
P
CHVOL
A G E
VIDEO
GUIDE
FF
MENU
TURBO
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3.5
Using the Remote Control
Press the FAV button to view listings for your favorite channels. You can set up four different lists of favorite channels. Each press of the FAV button brings up the next favorite channel list. See Section 6-1, “Using Favorite Channel Lists,” on page 6.3 for details.
Press the INFO button to display a brief description about the program you are viewing. If the program guide is displayed, the INFO button provides scheduling information about the highlighted program.
Use the joystick to move up, down, left, or right through the onscreen displays.
If you are currently watching a program, press the joystick up or down to display the OneLine guide. When the OneLine guide appears, press the joystick up or down to step to the next higher- or lower-numbered channel.
Press the SELECT button to activate or choose a highlighted menu option.
PWR
DVD VCR AUX TV SAT
GUIDE
MENU
TURBO
E
G
N
I
U
L
I
D
E
N
E
O
INFO CLEAR
SELECT
PREV
MUTE
CH
DIRECTOR
PROG
SEARCH
AUDIO
123
456
789
INPUT
0
PLAY
REW
STOP
REC
PAUSE
FAV
FAV
INFO
P
CHVOL
A G E
VIDEO
E
G
N
I
U
L
I
D
E
N
O
E
FF
SELECT
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3.6
TracVision Receiver User’s Guide
Press the CLEAR button to exit from any onscreen guide, remove banners, or cancel an action.
Use the VOLUME (VOL) button to raise or lower the volume on your TV (if the TV component button is selected). The remote control must be programmed
to operate your TV for the VOLUME button to work (see Section 3-3, “Programming the Remote Control to Operate Other Components,” on page 3.10).
Press the MUTE button to turn off the volume on your TV (if the TV component button is selected). The remote control must be programmed to
operate your TV for the MUTE button to work (see Section 3-3, “Programming the Remote Control to Operate Other Components,” on page 3.10).
Press the PREVIOUS CHANNEL (PREV CH) button to toggle between the current channel and the last channel you were watching.
Use the CHANNEL (CH) button to change the channel to the previous or next available channel. Also use it to scroll through a page of program guide listings.
PWR
DVD VCR AUX TV SAT
GUIDE
MENU
TURBO
E
G
N
I
U
L
I
D
E
N
E
O
INFO CLEAR
SELECT
PREV
MUTE
CH
DIRECTOR
PROG
SEARCH
AUDIO
123
456
789
INPUT
0
PLAY
REW
STOP
REC
PAUSE
CLEAR
VOL
FAV
P
CHVOL
A G
E
VIDEO
MUTE
FF
PREV
CH
CH
P A G E
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3.7
Using the Remote Control
The DIRECTOR buttons provide convenient shortcuts to the following functions:
If the program guide is currently displayed, press the PROG button to use the program director, which allows you to program an event for viewing in advance. See Section 8-3, “Using the Program Director to Schedule Future Programs,” on page 8.7 for details.
Press the SEARCH button to bring up the WatchWizard™, which allows you to search for programs using criteria such as rating, showtime, language, and category. See Section 6-4, “Using WatchWizard to Search for Programs,” on page 6.10 for details.
Press the AUDIO button to bring up the audio adjustment menu. See Section 8-1, “Adjusting Audio Settings,” on page 8.3 for details.
Press the VIDEO button to bring up the video adjustment menu. See Section 8-2, “Adjusting Video Settings,” on page 8.5 for details.
Use the numeric keypad buttons (0 - 9) whenever you need to enter a specific number, such as a channel or a lock code.
PWR
DVD VCR AUX TV SAT
GUIDE
MENU
TURBO
E
G
N
I
U
L
I
D
E
N
E
O
INFO CLEAR
SELECT
PREV
MUTE
CH
DIRECTOR
PROG
SEARCH
AUDIO
123
456
789
INPUT
0
PLAY
REW
STOP
REC
PROG
DIRECTOR
SEARCH
AUDIO
VIDEO
FAV
P
CHVOL
A G E
VIDEO
FF
PAUSE
0
9
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3.8
TracVision Receiver User’s Guide
The INPUT button allows you to select a video feed from another source such as a VCR. Repeatedly press INPUT to cycle through each available input source in your system.
Use the VCR control buttons to operate your VCR or DVD player (the VCR component button must be selected first). The remote control must be
programmed to operate your VCR/DVD player for the VCR control buttons to work (see Section 3-3, “Programming the Remote Control to Operate Other Components,” on page 3.10).
Press the HUGHES button to turn the remote control’s backlight on/off.
PWR
DVD VCR AUX TV SAT
GUIDE
MENU
TURBO
E
G
N
I
U
L
I
D
E
N
E
O
INFO CLEAR
SELECT
PREV
MUTE
CH
DIRECTOR
PROG
SEARCH
AUDIO
123
456
789
INPUT
0
PLAY
REW
STOP
REC
PAUSE
INPUT
FAV
P
CHVOL
A G
E
VIDEO
REW
REC
PLAY
STOP
FF
PAUSE
FF
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3.9
Using the Remote Control

3-2 Receiver Front Panel Buttons

If you don’t have the remote control handy, you can operate the system using the receiver front panel buttons. You can turn the antenna on/off, bring up the main menu, navigate through the menu system, and select menu items from the receiver’s front panel. The crescent-shaped Antenna Power light is lit if the antenna is turned on.
If you lose your remote control, please call or visit your local KVH authorized dealer to order a replacement.
Buttons Available on Both Remote Control and Receiver Front Panel
PWR
DVD VCR AUX TV SAT
GUIDE
B
MENU
L
E
N
O
INFO CLEAR
FAV
TURBO
E
G
N
I
U
I
D
E
A
A B C D
C
SELECT
MUTE
Remote Control
Buttons
P
CHVOL
D
A G E
PREV
CH
Antenna Power Light
Receiver Front Panel
Buttons
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3.10
TracVision Receiver User’s Guide
5. Repeatedly press the upper part of the CHANNEL (CH) button.
6. Continue pressing the CHANNEL (CH) button to step through the codes until the component turns off, indicating that you have found the correct device code. If you accidentally pass a code
that responds or realize you may not have been aiming the remote control at the component, repeatedly press the lower part of the CHANNEL (CH) button to step backward through the codes.
7. Press the remote control’s PWR button to verify that you have found the proper code. The correct
code will turn the component on and off.
8. Press the component button again to lock in the code (in this example, the TV button).
To operate a component, first press the desired
component button (DVD, VCR, AUX, TV, or SAT). Then use the remote control buttons that apply to that component. For example, the VOLUME (VOL) and
MUTE buttons apply only to a TV; the VCR control buttons apply only to a VCR or DVD player.
3-3 Programming the Remote Control
to Operate Other Components
In addition to controlling the satellite receiver, you may be able to operate your TV, VCR, DVD, or AUX components using your TracVision remote control. To program your remote control, follow the steps below.
1. Keep the remote control aimed at the IR input (or “eye”) for the component you want to control. For example, if you want to program the remote control to operate the TV, keep the remote aimed at the TV’s IR input.
2. Press and hold the remote control’s component button (for example, TV).
3. At the same time, press the MUTE button for two seconds.
4. Release both buttons.
The component button should light and remain lit. If it doesn’t remain lit, repeat Steps 1 through 4 above.
CH
P A G E
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3.11
Using the Remote Control

3-4 Controlling Multiple Receivers

If you are using multiple KVH receivers, you can change a remote control ID to avoid interference or “cross talk” between the two remotes. The remote control ID can be a number from “001” to “008.”
For example, if you have two receivers, you can set one receiver and remote to 001 and the other receiver/remote to 002. That way, the 002 remote cannot operate the 001 receiver, and the 001 remote cannot operate the 002 receiver.
To set a remote control and receiver to use a different remote ID, follow the steps below.
1. First turn off the rear panel power switch on the receiver you do not wish to change.
2. Turn on the receiver you want to change.
3. Press the MENU button to access the main menu.
4. From the main menu, highlight the System Setup tab and press SELECT.
5. Highlight the Remote tab to access Remote Control Settings.
6. Highlight the Remote ID button.
Remote Control Code Entry
For details on ordering an additional TracVision receiver, please call or visit your local KVH authorized dealer/installer.
* VCR tab not available
*
POWER
SATELLITE IN
VEHICLE POWER
(10-16 VDC)
RF REMOTE INPUT
VHF ANTENNA
OUT TO TV
TUNER
REMOTE
Install Signal Info Features
VCR Prefs Remote Test New Card Upgrade Watch TV Main Menu
IN
Remote Control Settings
Remote ID Unit 1
TV AUX VCR DVD
Factory Defaults
Wed, Oct 30 11:53AM
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3.12
TracVision Receiver User’s Guide
3-5 Installing the Remote Control
Batteries
To install or replace the remote control’s batteries, follow the steps below.
1. Remove the battery compartment cover, located on the back of the remote control.
2. Insert two AAA batteries as shown, observing the correct polarity.
3. Replace the battery compartment cover.
7. Press and hold the SAT button.
8. At the same time, press the MUTE button for two seconds.
9. Release both buttons. The SAT button should remain lit. If it doesn’t, repeat Steps 7-9.
10. Enter the desired ID number (“001” to “008”) using the numeric keypad.
11. Press the SAT button to lock in the code.
12. Press the SELECT button twice.
The number to the right of the highlighted Remote ID button will change to the new code. Check that the ID has been set properly by testing the remote control to ensure that it controls the satellite receiver.
Remote Control Batteries
54-0287
4.1
Overview of Onscreen Displays
4 Overview of
Onscreen Displays
This section introduces the three types of onscreen displays: the Channel Banner, the Program Guide, and the Menu System.
Contents
4-1 The Channel Banner . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.3
4-2 The Program Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.4
4-3 The Menu System . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.5
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4.3
Overview of Onscreen Displays

4-1 The Channel Banner

Whenever you change channels while you are watching TV, the channel banner appears at the top of the screen. You can also display the channel banner by pressing the INFO button while watching TV.
The channel banner displays the following information:
Currently selected channel and program
Description of the currently selected program
Date/time
Icons may appear below the date/time to
indicate system status or details about the program
The channel banner disappears from the screen after a few seconds. Or press the CLEAR button to remove the channel banner immediately.
Channel Banner
Icon
Meaning
Pay per view
$
All Channels 6:00AM
to Thu, 6:00AM
100
DTV:Watch Pay Per View Previews Here!
Movie. Catch previews of DIRECTV Pay Per View movies
and events plus the latest DIRECTV FREEVIEW
information. Updated weekly. News.
NEW
CC
MAIL
Closed
Interactive programming available
Dolby Digital audio available
caption available
Unread mail
Limits enforced
Limits over­ride
Wed, Dec 17 2:54PM
$
Rated: None
ALT.
CANT
AUDIO
TAPE
Other
Taping
audio
not
available
allowed
CC
DATA
SVCS.
Data available
NEW MAIL
ALL DAY
All Day Ticket
Letter Box format
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4.4
TracVision Receiver User’s Guide

4-2 The Program Guide

To display the program guide, press the GUIDE button. You can also access the program guide from the menu system’s Program Guide tab.
The program guide displays the following information:
Listing of current programs and up to seven days of future programming
Short description of the program currently highlighted
Date/time
Icons may appear below the date/time to indicate system status or details about the program currently highlighted
If the picture-in-guide feature is enabled, video of the currently selected channel appears in the upper right corner of the screen
For details on how to use the program guide, see Section 5, “Using Program Guides,” on page 5.1.
With favorite channel lists and category filters, you can easily customize the channel guide to show only those channels or programs of interest to you. See Section 6, “Setting Favorites and Filters,” on page 6.1 for details.
Program Guide
ÐÐ
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4.5
Overview of Onscreen Displays

4-3 The Menu System

To display the main menu, press the MENU button.
The menu system gives you access to all system functions and settings. The common elements of all menus are noted below.
The following icons appear in several menus:
Toggle or Step - Press SELECT to toggle (switch) a setting from “on” to “off” or to step through the available choices each time you press SELECT.
List of Options - Menu button will display a list of choices in a pop-up menu when you press SELECT.
Series of Boxes - Multiple screens will appear in a series requesting that you enter numbers and/or letters for the particular feature when you press SELECT.
Menu Elements
Main Menu
MAIN MENU Tue, Nov 6 4:20PM
Program Guide Guide Options Audio & Video Caller ID Program Director WatchWizard Interactive Purchases Lock & Limits View Mail System Setup Watch TV
Menu Tabs
Active Ta b
Menu Title
VIEW MAIL
Program Guide Guide Options Audio & Video Caller ID Program Director WatchWord Interactive Purchases Lock & Limits View Mail System Setup Watch TV
Menu Pane
Read Message
Erase
Message
Second page of message text...
Date Time
1 of 3 Page 2
Fri, Jun 15 5:24 AM
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4.6
TracVision Receiver User’s Guide
To move the highlight:
Use the joystick to move the highlight within the menus.
To select a menu item:
Highlight the desired menu item and press the SELECT button to select a main menu item or execute an action.
To exit a menu or cancel an action:
Press the CLEAR button to exit a menu or cancel an action.
The following pages list all of the functions accessible from the menu system. These functions are explained in detail in later sections of this manual.
You will not be able to use the Caller ID, Interactive, or Purchases tabs. These
functions require a phone line connection, which is not possible with TracVision.
54-0287
4.7
Overview of Onscreen Displays
Main Menu Tab Screens Functions See Page:
Program Guide Program Guide • View and modify the program guide 5.1
Guide Options Theme • Filter the program guide by program category 6.7
Times • Change the time period shown in the program guide 6.9
Fav List • Select a specific channel list (Fav. A, Fav. B, Fav. C, 6.4
Family, or New Channels) to be an active program guide
Fav Setup • Create and edit a channel list (Fav. A, Fav. B, Fav. C, Family, 6.3
or New Channels)
Options • Set Guide Options: 5.9
- Guide style (grid or logo)
- Picture in guide (on/off)
- Guide zoom (on/off)
- Multi-color (on/off)
- Channel sort (numeric or alphabetical)
- Filters (temporary or persistent)
- Reset options to default settings
Set Turbo • Set and edit TurboTune channels 5.7
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4.8
TracVision Receiver User’s Guide
Main Menu Tab Screens Functions See Page:
Audio & Video Audio • Set default audio language and alternate audio language 8.3
• Set left/right audio balance
• SRS TruSurround (on/off)
Video • Select screen ratio (4:3 or 16:9) 8.5
• Center menus on your monitor (up/down and right/left)
• Color scheme, onscreen display translucency, and color balance
Caller ID Caller ID NOT USED --
Program Director Schedule • Automatically tune to programs at a specific date/time 8.7
WatchWizard WWSetup • Search for programming using specific words and 6.10
other criteria
WWResult • Display search results 6.11
Channels • Search for channels based on categories of programming 6.12
Interactive Interact NOT USED --
Purchases Upcoming NOT USED --
Past NOT USED --
54-0287
4.9
Overview of Onscreen Displays
Main Menu Tab Screens Functions See Page:
Lock & Limits Lock • Lock and unlock the system 7.3
Fav Setup • Create a program listing containing only selected 6.3
channels
Ratings • Set maximum program rating allowed for viewing 7.5
Limits • Set viewing times and maximum viewing hours 7.6
View Mail Mail • Read messages from DIRECTV 8.10
System Setup Install NOT USED --
Signal NOT USED --
Info • Display receiver information 8.13
Features • Display current receiver features 8.13
Prefs • Adjust user-selectable system settings 8.11
Remote • Change the remote ID 3.12
Test • Initiate a simple diagnostics test 8.13
New Card • Prepare a new access card 8.13
Upgrade • Display upgrade status and history 8.13
54-0287
5.1
Using Program Guides
5 Using Program
Guides
This section explains how to select a program guide style, use the different guide features, and set guide preferences.
Contents
5-1 Program Guide Styles . . . . . . . . . . . . . . . . . . . . . . . . . .5.3
5-2 Using the Program Guide . . . . . . . . . . . . . . . . . . . . . . . .5.5
5-3 Using the OneLine Guide . . . . . . . . . . . . . . . . . . . . . . . .5.6
5-4 Using TurboTune for Quick Access
to Favorite Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . .5.7
5-5 Setting Guide Preferences . . . . . . . . . . . . . . . . . . . . . . .5.9
54-0287
5.3
Using Program Guides

5-1 Program Guide Styles

You can set up the program guide to present information using either of two styles:
Grid
Logo
The following sections explain how to select a style and describe the features of each style.
Selecting a Guide Style
To select a guide style, follow the steps below.
1. Press the GUIDE button twice to display the
Guide Options menu [or select Guide Options from the main menu].
2. Highlight the Options tab.
3. Highlight the Guide Style button.
4. Press the SELECT button to toggle between Grid and Logo guide styles.
5. Press the CLEAR button to return to the program you were viewing.
Selecting a Guide Style
When the program guide is onscreen, simply press the GUIDE button once to display the Guide Options menu.
GUIDE OPTIONS
Theme Times Fav List Fav Setup Options Set Turbo Watch TV Main Menu
Guide Style
Picture In Guide
Guide Zoom
Multi-Color
Channel Sort
Filters
Reset Options
Fri, Oct 4 12:25AM
Grid
On
On
On
Numeric
Temporary
54-0287
5.4
TracVision Receiver User’s Guide
Grid Guide
Easy to see what programs are available at a particular time.
Lists up to seven days of current and upcoming programming.
The program title and description appear above the grid as you highlight each program.
Logo Guide
Select your favorite channels, rather than selecting specific programs.
Only current programming can be selected from the logo guide.
The current program title and description appear above the logo grid as you highlight each channel.
Grid Guide
Logo Guide
ÐÐ
LOGO GUIDE All Channels
A description of the program currently airing on the highlighted network menu appears here, if available.
Title of the program on the network selected in menu
Thu, Feb 7 6:00PM
CC
Picture-in-Guide
An image of the currently
airing program highlighted
in the menu selection
appears here
54-0287
5.5
Using Program Guides

5-2 Using the Program Guide

To display the program guide:
Press the GUIDE button to bring up the guide.
To move the highlight:
Use the joystick to move the highlight within the guide.
Move the highlight to the right to show future programming. Move the highlight up/down to scroll through the listing. Move the highlight onto a channel icon to view that channel’s current program in the picture-in-guide window (if enabled).
To scroll up/down one page:
Press the CHANNEL (CH) button up/down to scroll through a full page of guide entries at a time.
To jump to a specific channel listing:
Use the numeric keypad to enter the channel
number to go directly to the listing for a specific channel.
To view a program’s description:
Press the INFO button for a full description of the highlighted program.
To tune to a program:
Press the SELECT button to tune to a highlighted program. The program must be currently in progress.
To exit the guide:
Press the CLEAR button to exit the program guide.
Cells with arrows indicate the program started at an earlier time or continues later than can be shown in the selected time period.
If program information cannot entirely fit in the space provided, an ellipsis (…) indicates that a portion of the title is not shown.
54-0287
5.6
TracVision Receiver User’s Guide

5-3 Using the OneLine Guide

The OneLine Guide, which appears at the bottom of your screen, displays a single line from the program guide, starting with the currently viewed channel.
To display the OneLine Guide:
Press the joystick up or down while watching TV to bring up the OneLine guide.
To move the highlight:
Use the joystick to move the highlight within the guide.
Move the highlight to the right to show future programming. Move the highlight up/down to display the next or previous channel.
To show the OneLine Guide for a specific channel:
Use the numeric keypad to enter the channel number to display the OneLine Guide for that channel.
To view a program’s description:
Press the INFO button to display current or future program information in the channel banner.
To tune to a program:
Press the SELECT button to tune to a highlighted program.
To exit the guide:
Press the CLEAR button to exit the OneLine guide.
OneLine Guide
100 10:30 11 am 11:30 12:00pm
DTV
Watch Pay Per View Previews now!
PROGRAM GUIDE All Channels
54-0287
5.7
Using Program Guides
5-4 Using TurboTune for Quick Access
to Favorite Channels
The TurboTune feature gives you quick access to 27 of your favorite channels. Three groups of nine of your favorite channels are available as Turbo 1, Turbo 2, and Turbo 3.
Setting TurboTune Channels
To set up channels in TurboTune, follow the steps below.
1. Press the TURBO button, then highlight the
Setup button and press SELECT [or select Guide Options from the main menu, then highlight the Set Turbo tab].
2. Highlight a vacant channel box (shows “Add
Channel”) and press SELECT. Or you can highlight
an occupied box instead to overwrite its set channel with your new selection.
3. Using the joystick or the CHANNEL (CH) button,
choose the desired channel in the setup box (shown below) and press SELECT. You can also use
the numeric remote control buttons to enter a specific channel number.
4. Highlight the OK button and press SELECT.
TurboTune Guide
Adding a Channel to TurboTune
DIRECTV Pay Per View Prev
Turbo 1Turbo 1 Turbo 2 Turbo 3
Add
Channel
TURBOTUNE SETUP
Theme Times Fav List Fav Setup Options Set Turbo Watch TV Main Menu
Turbo 1Turbo 1 Turbo 2 Turbo 3
Add
500
Add
Channel
Movie.
Channel
Channel: DTV
MOVIE SHOWCASE previews whats hot this week on DIRECTV premium movie
Channels HBO, STARTZ! and SHOWTIME.
Tue, Dec 17 6:00 PM
Add
Channel
OK
Cancel
SETUP
54-0287
5.8
TracVision Receiver User’s Guide
Adding the Current Channel to TurboTune
If you want to add the channel you’re currently watching to TurboTune, follow the steps below.
1. Press the TURBO button to display the TurboTune guide.
2. Highlight a vacant channel box (shows “Add Channel”) and press SELECT to add the channel you are watching to the TurboTune guide.
Selecting a Channel from TurboTune
To tune to a channel in TurboTune, follow the steps below.
1. Press the TURBO button.
2. Highlight the channel you want to watch and press SELECT.
TurboTune Guide
Press the TURBO button to cycle through Turbo 1, Turbo 2, and Turbo 3 program groups while the TurboTune guide is onscreen.
DIRECTV Pay Per View Prev
Turbo 1Turbo 1 Turbo 2 Turbo 3
Add
Channel
SETUP
54-0287
5.9
Using Program Guides
Renaming TurboTune Groups
You can rename each nine-channel TurboTune group to anything you choose, using up to 10 letters, numbers, spaces, etc. For example, Turbo 1 could be renamed “Mom” and Turbo 2 renamed “Dad.”
To rename a group, follow the steps below.
1. Press the TURBO button [or select Guide
Options from the main menu and highlight the Set Turbo tab].
2. Highlight the grid name (Turbo 1, Turbo 2, or Turbo 3) that you want to rename and press
SELECT.
3. Use the onscreen keyboard to enter the new name (to enter a letter on the keyboard, highlight the letter and press SELECT).
4. Once you’ve entered the desired name, highlight the OK button and press SELECT.
To redo the entry, highlight the Clear button and press SELECT. To cancel the change, press the CLEAR button [or highlight the Cancel button and press SELECT].

5-5 Setting Guide Preferences

The Guide Options menu allows you to customize the appearance and behavior of onscreen guides.
To set guide preferences, follow the steps below.
1. Press the GUIDE button twice while watching a program [or select the Guide Options tab from the main menu].
2. Highlight the Options tab.
Guide Options
GUIDE OPTIONS
Theme Times Fav List Fav Setup Options Set Turbo Watch TV Main Menu
Guide Style
Picture In Guide
Guide Zoom
Multi-Color
Channel Sort
Filters
Reset Options
Fri, Oct 4 12:25AM
Grid
On
On
On
Numeric
Temporary
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5.10
TracVision Receiver User’s Guide
3. Highlight the menu button for the setting you wish to modify:
Guide Style
Press SELECT to choose either grid or logo style of program guide. See Section 5-1, “Program Guide Styles,” on page 5.3 for details.
Picture In Guide
Press SELECT to turn the picture-in-guide feature on/off. If turned on, video of the currently selected
program appears in a small box when you’re viewing the program guide.
Guide Zoom
Press SELECT to turn guide zoom on/off. If turned on, and the picture-in-guide feature is turned on, video of the currently selected program “zooms in” to the small screen when the program guide is selected. If turned off, the “zooming” animation from full screen to small screen is disabled.
Multi-Color
Press SELECT to turn multi-color on/off. If turned on, program cells appear in different colors, based on their type of content. The four colors are as follows:
Color Category
Orange News
Green Sports
Purple Movies
Blue Other
If multi-color is turned off, all cells are blue in color.
Channel Sort
Press SELECT to choose either numeric or alpha. If numeric, the program guide is sorted by channel number. If alpha, the program guide channels are sorted alphabetically.
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5.11
Using Program Guides
Filters
Press SELECT to choose either temporary or persistent. If temporary, the filters you apply are
active only while the program guide remains onscreen; once you exit the program guide, all filters are cleared. If persistent, the filters you apply remain active after you exit the program guide.
54-0287
6.1
Setting Favorites and Filters
6 Setting Favorites
and Filters
This section explains how to set up lists of favorite channels, filter the program guide by category and time, and search for programs based on content.
Contents
6-1 Using Favorite Channel Lists . . . . . . . . . . . . . . . . . . . . .6.3
6-2 Filtering the Program Guide . . . . . . . . . . . . . . . . . . . . . .6.7
6-3 Selecting Guide Times . . . . . . . . . . . . . . . . . . . . . . . . . .6.9
6-4 Using WatchWizard to Search for Programs . . . . . . . .6.10
54-0287
6.3
Setting Favorites and Filters

6-1 Using Favorite Channel Lists

Favorite channel lists help you organize the hundreds of available channels into more manageable groups. Each of the four lists can contain as many or as few channels as you wish. You can customize these groups in several ways. For example, Fav. A could be Dad’s favorite channels, Fav. B could be Mom’s favorites, Fav. C could be the kids’ channels, and Family could be all channels that Mom and Dad have deemed appropriate for the entire family.
Creating a Channel List
1. Press the MENU button to access the main menu.
2. Highlight the Guide Options or Lock & Limits
tab from the main menu and press SELECT.
3. Highlight the Fav Setup tab and press SELECT to
open the Favorite List Setup pane.
The four columns of small boxes are called tag boxes. The first three columns of tag boxes are the Fav. A, Fav. B, and Fav. C. channel lists. The last column is the Family list.
Favorite List Setup
FAVORITE LIST SETUP
Theme Times Fav List Fav Setup Options Set Turbo Watch TV
Main Menu
Channel
120 WABC 121 WQED 122 ESPN 123 HBOW
Quality entertainment for the whole family, featuring
animated XYZ classics, original series, entertainment
specials, and movies. Included at no additional charge
in DIRECTV TOTAL CHOICE Packages.
List: MYLIST
Fri, Sep 18 6:00 PM
Auto Set Rename Add All Delete All
New Chan26New Channels
Fav. A Fav. B Fav. C Family
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6.4
TracVision Receiver User’s Guide
4. In the desired channel list column, highlight the tag box for the channel that you want to add or remove. Use the joystick or CHANNEL (CH) button
to scroll up or down to view other channels.
5. Press SELECT to add or remove the check mark in the tag box. A check mark indicates that the channel is included in the favorite channel list. (In the example on the previous page, WABC is included in the Fav. A and Family channel lists, but not the Fav. B or Fav. C channel lists.)
6. When you have added all of the channels that you want in your list, press the CLEAR button to resume watching TV.
Switching Between Favorite Lists
Once you have created your favorite channel lists, use the remote control’s FAV button to cycle through them quickly and easily. Each press of the FAV button brings up the next favorite channel list. [You can also select a list by highlighting the Fav List tab from the Guide Options menu.] Only channels that are set up in the selected favorite channel list will be accessible for viewing.
If the Family list has not had any channels added to it, and the receiver is locked, no channels can be viewed without first unlocking the receiver. To avoid this inconvenience, create the Family list before locking the receiver. See
Section 7, “Using
Access Controls,” on page 7.1
for details
about controlling system access.
Favorite Lists
FAVORITE LIST
Theme Times
Fav List
Fav Setup Options Set Turbo Watch TV
Main Menu
Select Favorite List to filter Guide
All Channels
FAV. A FAV. B FAV. C Family
New Channels
This list has 380 Channels
Wed, Jul 18 8:16 PM
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6.5
Setting Favorites and Filters
Renaming a Channel List
1. At the Favorite List Setup pane, highlight the Rename button and press SELECT.
A Rename List menu appears. You can rename the first three lists. You cannot rename the All or Family lists.
2. Highlight the list you wish to rename and press SELECT.
3. Use the onscreen keyboard to enter the new name (to enter a letter on the keyboard, highlight the letter and press SELECT).
4. Once you’ve entered the desired name, highlight the OK button and press SELECT.
To redo the entry, highlight the Clear button and press SELECT. To cancel the change, press the CLEAR button [or highlight the Cancel button and press SELECT].
Generating an Auto Set List
The Auto Set function generates a complete list of viewable channels.
To generate an Auto Set list, follow the steps below.
1. At the Favorite List Setup pane, highlight the Auto Set button and press SELECT.
2. Highlight a favorite channel list to be programmed and press SELECT.
It may take several minutes for the receiver to scan through all channels and determine which ones you’re authorized to receive. The scan results will be stored in the selected favorite channel list.
Auto Set may exclude some channels, such as the Music Choice channels, or include some pay per view channels. This does not mean that the receiver is faulty. These channels were excluded or included due to the receiver’s analysis process. You can manually edit the list to correct these oversights.
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6.6
TracVision Receiver User’s Guide
Adding and Removing Channels
To add or delete a channel from a selected favorite channel list, follow the steps below.
To add all available channels to a favorite list:
1. At the Favorite List Setup pane, highlight the Add All button and press SELECT.
2. Highlight the list you wish to modify and press SELECT.
To remove all channels from a favorite list:
1. At the Favorite List Setup pane, highlight the
Delete All button and press SELECT.
2. Highlight the list you wish to modify and press
SELECT.
To add or delete individual channels from a favorite list:
At the Favorite List Setup pane, highlight the tag box for the particular channel you wish to add or remove and press SELECT. A check mark indicates that the channel is included in the selected favorite channel list. An empty tag box indicates that the channel is excluded from the list.
Finding New Channels
Occasionally, new channels are added to the available programming selections. The number of channels that have been added since you created your channel list appears in the New Channels window on the Favorite List Setup pane. To view these channels in the lists, highlight the New Channels button and press SELECT.
Favorite List Setup
FAVORITE LIST SETUP
Theme Times Fav List Fav Setup Options Set Turbo Watch TV
Main Menu
Channel
120 WABC 121 WQED 122 ESPN 123 HBOW
Quality entertainment for the whole family, featuring
animated XYZ classics, original series, entertainment
specials, and movies. Included at no additional charge
in DIRECTV TOTAL CHOICE Packages.
List: MYLIST
Fri, Sep 18 6:00 PM
Auto Set Rename Add All Delete All
New Chan26New Channels
54-0287
6.7
Setting Favorites and Filters

6-2 Filtering the Program Guide

The Category Filter menu allows you to filter the program guide to show just those channels that match your viewing interests.
To filter the guide by program categories, such as movies, sports, or news, follow the steps below.
1. Press the GUIDE button twice while watching TV
[or select the Guide Options tab from the main menu]. If the Program Guide is currently displayed,
press the GUIDE button just once.
2. Highlight the Theme tab.
3. Highlight a category (other than All) and press SELECT.
4. A subcategory menu appears, allowing you to further refine a chosen theme (see the illustration on the following page). To choose a subcategory, highlight the subcategory and press SELECT.
Category Filter
CATEGORY FILTER
Theme Times Fav List Fav Setup Options Set Turbo Watch TV Main Menu
Select a Category to filter Guide
Movies
Sports
Interests
Lifestyles
News
Themes
The material is a movie, either theatrical or made-for-TV.
Wed, Sep 18 4:20PM
All
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6.8
TracVision Receiver User’s Guide
For example, if you select the Movies category, you can then refine your selection using a subcategory such as Action/Adventure, Animation, Biography, Comedy, and others as shown below.
Once you’ve selected a category/subcategory, the program guide will be filtered to show only those channels offering programs of the selected category and subcategory. In this example, the guide would only display channels featuring Action/Adventure movies.
Filtering by Movie Categories
CATEGORY FILTER
Theme Times Fav List Fav Setup Options Set Turbo Watch TV Main Menu
Select a Category to filter Guide
Interests Lifestyles
Themes
The material is a movie, either theatrical or made-for-TV.
A description of the selected category appears here.
All
Movies
Sports
News
Wed, Sep 18 4:20PM
Movies
PREV LEVEL
All
Action/Adventure
Animation
Biography
Comedy
Current Affairs
Content Advisories
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6.9
Setting Favorites and Filters

6-3 Selecting Guide Times

The Guide Times menu provides easy access to future programming information.
To advance the guide to a future day/time period, follow the steps below.
1. Press the GUIDE button twice while watching TV [or select the Guide Options tab from the main menu]. If the Program Guide is currently displayed,
press the GUIDE button just once.
2. Highlight the Times tab.
3. Highlight the AM/PM button and press SELECT to toggle between AM and PM.
4. Highlight the day you want the guide to begin and press SELECT.
Guide Times
GUIDE TIMES
Theme Times Fav List Fav Setup
Options
Set Turbo Watch TV Main Menu
Thu, Sep 19 5:15PM
Advance the Program Guide
to the Selected Time
Thursday, September 19
5:00 PM
Th19Fr20Sa21Su22Mo23Tu24We
Th19Fr20Sa21Su22Mo23Tu24We
Th19Fr20Sa21Su22Mo23Tu24We
Navigate by using the arrow keys.
SELECT
Press to choose the time.
AM / PM
25
25
25
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6.10
TracVision Receiver User’s Guide
6-4 Using WatchWizard to Search
for Programs
WatchWizard allows you to search for programs using criteria such as rating, showtime, language, and category. You can even search for a specific word found in program titles or descriptions. WatchWizard can store up to eight separate searches using any combination of criteria and text.
Performing a Search
1. Press the SEARCH button [or select the WatchWizard tab from the main menu].
2. Highlight the WWSetup tab.
3. Highlight one of the eight search buttons and
press SELECT.
4. A search menu appears where you can enter your search criteria. Narrow your search results by combining multiple criteria. To choose a criteria, highlight the associated button and press SELECT.
WatchWizard Program Searches
WatchWizard Search Menu
WATCHWIZARD SETUP
WWSetup WWResult Channels Watch TV Main Menu
WATCHWIZARD SETUP
WWSetup WWResult Channels Watch TV Main Menu
WatchWizard Program Searches
Search Empty Empty Empty Empty Empty Empty Empty
Rename Clear Clear All
Results Guide
Now
Ratings
All
English
Reset
Search 1
Movies, Action/Adventure
WatchWord
Showtimes Category
Language
Wed, Oct. 2 1:45 PM
Wed, Oct. 27 1:11 PM
Director
All
Actor
All
Back
54-0287
6.11
Setting Favorites and Filters
Viewing Search Results
To view a list of programs matching your search criteria, highlight the WWResult tab. To view the search results as a guide, highlight the Results Guide button on the WWSetup tab and press SELECT.
When a program guide is onscreen, press the SEARCH button on the remote control to automatically highlight programs matching your search results. Press the SEARCH button again to highlight the next result, based on starting time.
To enter text, use the onscreen keyboard (to enter a letter on the keyboard, highlight the letter and press SELECT). Once you’ve entered the desired text, highlight the OK button and press SELECT.
WatchWizard Results
WatchWizard Keyboard Entry
If you prefer, you can change the keyboard to a standard (QWERTY) layout. Simply highlight the toggle icon on the default button board and press SELECT.
WATCHWIZARD SETUP
WWSetup WWResult Channels Watch TV Main Menu
;
~:
!@# $ & 1 0 Q A S D F G H J K L Ñ Z
--
%
2
W E R T YU I O P
X C V B N M .,?
´
/ =
+
<
>
( )
^
*
9876543
Del
WatchWizard Entry
Search for words in the Program Titles
and Descriptions within Guide.
rodeo
;
~:
!@# $ & 1 2 3 5 A K L M N O P Q R S T U V W X Y Z .,?
--
+
<
casino
%
^
tropical
7
6
C4DEF G H I J
B
´
Roberts
Empty
/ =
>
( )
* 8 9 0
Del
Tue, Oct 15 9:23AM
OK
Salir
Borrar
Ñ
WATCHWIZARD RESULTS
WWSetup WWResult Channels Watch TV Main Menu
Today Search 1
Today Search 1
WatchWizard Result
3:00PM 100
Program Title 1
3:30PM 105
Program Title 2
Wed, Oct. 27 1:11 PM
Result: 2Searching...
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6.12
TracVision Receiver User’s Guide
Using the Channels Search
You can also search for channels that offer a specific type of programming by using the category-based channels search.
1. Press the SEARCH button while watching TV [or select the WatchWizard tab from the main menu].
2. Highlight the Channels tab.
3. Highlight the Category button and press SELECT.
4. Highlight the desired category from the list and press SELECT.
5. A subcategory menu appears, allowing you to further refine your search. To choose a subcategory, highlight the subcategory and press SELECT. A list of channels offering the selected type of programming appears.
Channels Search
CHANNELS SEARCH
WWSetup WWResult
Channels Watch TV Main Menu
Category Based Channel Search
100
DTV
Category
Movies
MOVIE SHOWCASE on DIRECTV previews whats hot this week on premium movie services HBO,
Please select a Category
STARZ! and SHOWTIME, plus the new releases on BLOCKBUSTER Pay Per View Movies. Movie.
Sat, Oct 5 6:24 PM
to begin search.
54-0287
7.1
Using Access Controls
7 Using Access
Controls
This section explains how to lock and unlock the system using a passcode. It also explains how to set rating and time limits.
Contents
7-1 Locking & Unlocking the System . . . . . . . . . . . . . . . . . .7.3
7-2 Setting Ratings Limits . . . . . . . . . . . . . . . . . . . . . . . . . .7.5
7-3 Setting Time Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . .7.6
54-0287
7.3
Using Access Controls

7-1 Locking & Unlocking the System

You can easily set limits to restrict the viewing of satellite TV programming. When accompanied by the channel lists, these limits provide a great degree of control.
When you first install the TracVision receiver, it will be unlocked. That is, no limits or restrictions are in effect. To enforce limits (ratings, TV timer, and “Family” favorite list), you must lock the system using a passcode.
Locking the Receiver
To lock the system, follow the steps below.
1. Press the MENU button to access the main menu.
2. Highlight the Lock & Limits tab and press SELECT.
3. Highlight the Lock tab to display the Parental Lock pane.
4. Highlight the Lock button and press SELECT.
Parental Lock
Once the system is locked, only existing Family list channels will be accessible. If the Family list does not contain any channels, no channels can be viewed without first unlocking the system. To avoid this, verify the contents of the Family list before locking the receiver. See
Section 6-1, “Using
Favorite Channel Lists,” on page 6.3
for
details.
PARENTAL LOCK
Lock Fav Setup Ratings Limits Watch TV Main Menu
Enforce rating, spending, and
viewing limits, and restrict
access to Family list channels.
Enter the 4 digit passcode to
lock(unlock) your receiver.
LOCK SYSTEM
Passcode
Lock
* * * *
Lock
OK
Cancel
Wed, Jul 18 9:15 AM
CONFIRM PASSCODE
Passcode
Lock
* * * *
OK
Cancel
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7.4
TracVision Receiver User’s Guide
5. The Lock System pop-up panel appears. Enter a four-digit passcode using the remote control’s numeric keypad.
6. Highlight the OK button and press SELECT.
7. Enter the code again to confirm, then highlight the OK button and press SELECT.
Once you select OK, the satellite receiver is locked. You must enter the proper passcode to unlock it. A lock icon appears in the program guide and channel banner to remind you that the system is locked.
Overriding the System Lock
When the system is locked, inaccessible channels will show a “limit exceeded” message. To temporarily override the system lock, follow the steps below.
1. While the “limit exceeded” message is onscreen, press SELECT.
2. Enter your four-digit passcode using the remote control’s numeric keypad.
3. Highlight the OK button and press SELECT.
An icon indicating lock override appears under the date/time whenever the program guide or channel banner is displayed.
If you forget your four-digit code, please call DIRECTV at 1-800-DIRECTV (347-3288).
To abort the locking process, highlight the Cancel button and press SELECT.
54-0287
7.5
Using Access Controls
Unlocking the System
To remove the lock and all of its restrictions, follow the steps below.
1. Press the MENU button to access the main menu.
2. Highlight the Lock & Limits tab and press SELECT.
3. Highlight the Lock tab.
4. Highlight the Unlock button and press SELECT.
5. Use the remote control’s numeric keypad to enter the same code you entered to lock the system.
6. Highlight the OK button and press SELECT. To
abort and keep the lock in effect, highlight the Cancel
button and press SELECT.
Once the system is unlocked, all limits and restrictions are removed!

7-2 Setting Ratings Limits

Ratings help you to determine whether a program’s content is appropriate for a particular audience. To select the maximum ratings limits that can be viewed on your system, follow the steps below.
1. Press the MENU button to access the main menu.
2. Highlight the Lock & Limits tab and press SELECT.
3. Highlight the Ratings tab.
The button used to lock the system is also used to unlock the system.
Ratings Limits Setup
RATINGS LIMITS
Lock Fav Setup
Ratings Limits Watch TV
Main Menu
Children General Audience
Dialogue Sex Violence
Language Movies Not Rated
Sat, Oct 5 4:40PM
Allow All Allow TV-14 Allow TV-14 Allow TV-14
Allow TV-14 Allow TV-14 Allow PG Allow All
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7.6
TracVision Receiver User’s Guide

7-3 Setting Time Limits

You can restrict your system to allow viewing only during specific hours and/or a maximum number of hours. To set time limits, follow the steps below.
1. Press the MENU button to access the main menu.
2. Highlight the Lock & Limits tab and press SELECT.
3. Highlight the Limits tab.
4. Highlight the button for the type of programming you want to restrict and press SELECT.
5. Highlight the maximum rating you want to allow (for the selected type of programming) from the pop-up submenu and press SELECT. You may
choose Block All or Allow All instead of setting a specific limit.
Ratings Limits
Maximum Viewing Limits
Remember, limits are only active while the system is locked. If the system is unlocked, all restrictions are removed.
RATINGS LIMITS
Lock Fav Setup Ratings Limits Watch TV Main Menu
Violence
Children
Block All
Violence
Parental Guidance Suggested.
Movies
Not Rated
TV-PG
TV-14
TV-MA
Allow All
Sat, Oct 5 7:17PM
Allow All Allow TV-14 Allow TV-14 Allow TV-14
Block All
Allow TV-14
Allow PG
Allow All
SPENDING/VIEWING LIMITS
Lock Fav Setup Ratings Limits Watch TV
Main Menu
Max Spending
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Total time watched today: 1:12
Wed, Jul 18 10:11AM
$5.00
24:00 Hours allowed
24:00 Hours allowed
24:00 Hours allowed
24:00 Hours allowed
24:00 Hours allowed
24:00 Hours allowed
24:00 Hours allowed
54-0287
7.7
Using Access Controls
4. Highlight the day of the week that you want to limit and press SELECT.
5. a. If you want to limit the maximum number of
viewing hours for that day, highlight the Total Time button and use the remote control’s numeric keypad to enter the limit.
b. If you want to limit that day’s viewing to a
specific time period, highlight the From button and use the remote control’s numeric keypad to set the earliest time. Then highlight the Through button and set the latest time.
6. Highlight the OK button and press SELECT.
Setting Allowable Viewing Times
Setting Maximum Viewing Hours
The Max Spending button is not applicable to your TracVision system.
Remember, limits are only active while the system is locked. If the system is unlocked, all restrictions are removed.
SPENDING / VIEWING LIMITS
Lock Fav Lists Ratings Limits Review
From Through
Watch TV
N/A N/A 18:00
Main Menu
Max Spending
Monday
Saturday Viewing Time Limit
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-OR-
24:00
24:00 24:00
24:00
24:00
18:00
24:00
$10.00
Hours
Total time
Hours Hours
Hours
Hours
Hours
Hours
allowed
allowed allowed
allowed
allowed
allowed
allowed
Wed, May 9 4:50 PM
OK
Cancel
SPENDING / VIEWING LIMITS
Lock Fav Lists Ratings Limits Review
From Through
Watch TV
10:00
Main Menu
Saturday Viewing Time Limit
AM
Max Spending
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-OR-
24:00
24:00 24:00
24:00
24:00
9:30
24:00
$10.00
Hours
Total time
Hours
N/APM11:30
Hours
Hours
Hours
Hours
Hours
allowed
allowed allowed
allowed
allowed
allowed
allowed
Wed, May 9 4:50 PM
OK
Cancel
54-0287
8.1
Other Menu Functions
8 Other Menu
Functions
This section explains how to change audio/video settings, schedule future programs, and change system settings.
Contents
8-1 Adjusting Audio Settings . . . . . . . . . . . . . . . . . . . . . . . .8.3
8-2 Adjusting Video Settings . . . . . . . . . . . . . . . . . . . . . . . .8.5
8-3 Using the Program Director to Schedule
Future Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8.7
8-4 Reading Mail from DIRECTV . . . . . . . . . . . . . . . . . . . .8.10
8-5 Setting System Preferences . . . . . . . . . . . . . . . . . . . . .8.11
8-6 Advanced System Setup Functions . . . . . . . . . . . . . . .8.12
54-0287
8.3
Other Menu Functions

8-1 Adjusting Audio Settings

From the Audio Adjustment menu, you can select
languages for default audio and alternate audio, adjust left/right balance, and enable TruSurround
audio processing.
To set audio preferences, follow the steps below.
1. Press the AUDIO button [or select the Audio & Video tab from the main menu].
2. Highlight the menu button for the setting you wish to modify:
Default Audio and Alternate Audio
Your receiver supports alternate audio services. A
icon appears below the date and time in a program’s description to indicate alternate audio is available for that particular program.
You will hear the default audio language all the time if that language is being transmitted and an alternate language has not been activated. If your selected default language is not being transmitted for a program, you will hear the language in which the program is broadcast.
O
Occasionally, an audio track may be offered that is not being broadcast, in which case the audio will not change or you will not hear any audio. Change channels to restore the audio track to the one specified on the Audio Adjustment menu.
Audio Adjustment
AUDIO ADJUSTMENT
Audio
Video
Watch TV
Main Menu
Default Audio
Alternate Audio
Audio Balance
SRS TruSurround
Factory Defaults
Wed, Oct 16 • 2:15AM
English
English
Center
On
ALT.
AUDI
54-0287
8.4
TracVision Receiver User’s Guide
To set up your default and alternate audio languages, follow the steps below.
1. Press the AUDIO button to access the Audio Adjustment menu.
2. Highlight the Default Audio button (to set your primary language preference) or the Alternate Audio button (to select your alternate language preference) and press SELECT.
3. Highlight the desired language for the default or alternate language and press SELECT.
To select the alternate audio when watching TV, follow the steps below.
1. If the icon appears below the date and time in a program’s description, press the joystick left or right while you are viewing that program.
2. An alternate language option based on your alternate audio selection appears. Press SELECT to listen to the program in the alternate language.
When you change the channel, audio will revert to your selected Default Audio language.
O
Selecting Default Audio Language
AUDIO ADJUSTMENT
Audio Video Watch TV Main Menu
Default Audio
Default Audio
English
Spanish
Alternate Audio
French
Audio Balance
German
SRS TruSurround
Italian
Japanese
Dolby Digital
Korean
Chinese
Factory Defaults
Fri, Sep 20 2:15 AM
English
English
Center
On
On
ALT.
AUDI
54-0287
8.5
Other Menu Functions
Audio Balance
To adjust the audio balance left or right, highlight the Audio Balance button and press SELECT. Use the joystick to adjust the balance, then highlight the Done button and pres SELECT.
SRS TruSurround
TruSurround technology lets you take advantage of any multichannel format without having to add extra speakers or equipment. Using two speakers, TruSurround “virtually” places the individual audio channels where they are supposed to be, as though you had speakers all around you.
To toggle TruSurround on/off, highlight the SRS TruSurround button and press SELECT.

8-2 Adjusting Video Settings

From the Video Adjustment menu, you can set the screen’s aspect ratio, change the appearance of
onscreen displays, and adjust picture levels.
To set video preferences, follow the steps below.
1. Press the VIDEO button [or select the Audio &
Video tab from the main menu].
Video Adjustments
VIDEO ADJUSTMENT
Audio Video
Watch TV
Main Menu
Screen Ratio 4:3
Menu Centering
Color Scheme
Translucency
Picture Perfect 0,0,0
Black Level Filter Off
Factory Defaults
Fri, Oct 4 12:25AM
0,0
Indigo
Medium
54-0287
8.6
TracVision Receiver User’s Guide
2. Highlight the menu button for the setting you wish to modify:
Screen Ratio
Press SELECT to choose either a 4:3 (standard) or 16:9 (widescreen) screen aspect ratio.
Menu Centering
Press SELECT to bring up the centering pop-up panel. Use the joystick to adjust the onscreen menu position on your TV, then highlight the OK button and press SELECT.
Color Scheme
Press SELECT to bring up a color pop-up menu. Highlight the desired menu color scheme (Indigo, Ice, Sky, Forest, or Merlot) and press SELECT.
Translucency
Press SELECT to bring up the translucency pop-up menu. Use the joystick to adjust the amount of menu translucency, from solid to 100% translucent, then highlight the DONE button and press SELECT.
Picture Perfect
Press SELECT to bring up the picture perfect pop-up menu. Use the joystick to adjust the brightness, contrast, and saturation, then highlight the DONE button and press SELECT.
Video Adjustments
VIDEO ADJUSTMENT
Audio Video Watch TV Main Menu
Screen Ratio 4:3
Menu Centering
Color Scheme
Translucency
Picture Perfect 0,0,0
Black Level Filter Off
Factory Defaults
Fri, Oct 4 12:25AM
0,0
Indigo
Medium
54-0287
8.7
Other Menu Functions
8-3 Using the Program Director to
Schedule Future Programs
The Program Director allows you to automatically tune to a program at a specific date and time, or tune to a program on a repeating basis. The receiver will turn on (if necessary) and tune to the specified channel at the chosen date and time. You can program up to 32 events in advance.
Scheduling an Event from the Program Guide
You can easily schedule an upcoming program that you find listed in the program guide. Simply
highlight the upcoming program in the program guide and press SELECT. A check mark appears next to your selection. At the start date/time of the scheduled program, the receiver will automatically tune to that program.
Scheduling an Event from the Program Director
To schedule a program from the Program Director menu, follow the steps below.
1. Press the MENU button to access the main menu.
2. Highlight the Program Director tab and press SELECT.
3. Highlight an empty slot and press SELECT.
Program Director
From the program guide, you can schedule a program only for a specific date and time. To schedule recurring programs and future programs that are not yet listed on the program guide, use the Program Director menu.
* By Title tab not available
*
PROGRAM DIRECTOR
Schedule
By Title
Watch TV
Main Menu
Add and Modify Scheduled Events
Chan Start Length Frequency
Wed, Oct 2 • 7:14PM
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8.8
TracVision Receiver User’s Guide
4. Highlight the Schedule to View button from the
Schedule Options pop­up menu and press SELECT.
5. Use the joystick or numeric keypad to choose the desired channel from the channel selection pane. Then highlight the OK button and press SELECT.
6. Highlight the Start column and use the joystick or numeric keypad to set the program’s start time. Be sure to specify AM or PM (or N for noon, M for midnight if you specified 12:00).
7. Highlight the Length column and use the joystick or numeric keypad to set the program’s duration in hours and minutes.
8. Highlight the Frequency column and use the joystick to select when, or how often, the event occurs: Today, Tomorrow, Every Mon, Every Tue, Every Wed, Every Thu, Every Fri, Every Sat, Every Sun, Everyday, Mon-Fri, or “/” (specify a date).
9. Review your settings, then highlight the OK button and press SELECT. To abort, highlight the Cancel button and press SELECT.
If you specify a date, use the month/day format. The year is set automatically.
Channel Selection Pane
Schedule Options
Schedule to View ( )
Cancel
PROGRAM DIRECTOR
Schedule By Title Watch TV Main Menu
Add and Modify Scheduled Events
Chan Start FrequencyLength
View: PPV
OK
101
Your channel for special pay per view
events like boxing, wrestling, concerts,
and a lot more. Event, PPV.
Cancel
Sat, Oct 5 6:25PM
8.9
54-0287
Other Menu Functions
Canceling a Scheduled Event
To cancel a scheduled event, follow the steps below.
1. Press the MENU button to access the main menu.
2. Highlight the Program Director tab and press SELECT.
3. Highlight the event you want to cancel and press SELECT.
4. Highlight the Cancel button from the Schedule Options pop-up menu and press SELECT.
If the program you want to cancel is a one­time program that’s not currently in progress, you can cancel the event from the program guide. Simply highlight the program you want to cancel in the program guide and press SELECT to remove the check mark.
54-0287
8.10
TracVision Receiver User’s Guide

8-4 Reading Mail from DIRECTV

DIRECTV uses the Mail feature to send you important information, notify you of special events, and tell you about special offers. When you receive a new message, a icon appears at the top of all menus until you’ve read the message.
Reading Your Messages
To read your mail, follow the steps below.
1. Press the MENU button to access the main menu.
2. Highlight the View Mail tab and press SELECT.
3. If the message is longer than a single page, highlight the Page button and use the CHANNEL (CH) button to step through the pages.
4. If you have more than one message in your mailbox, highlight the Message button and use the joystick to navigate through multiple messages.
Erasing a Message
To permanently remove a message, highlight the
Erase button and press SELECT. Messages are automatically deleted as they become outdated or if space is needed for newer incoming messages.
View Mail
Once you erase a message, it cannot be retrieved.
NEW MAIL
VIEW MAIL
Mail Watch TV Main Menu
Read Message
Erase
Message
Second page of message text...
Fri, Jul 6 5:24AM
1 of 3 Page 2
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8.11
Other Menu Functions

8-5 Setting System Preferences

The Preferences menu allows you to customize various system settings.
To set system preferences, follow the steps below.
1. Press the MENU button to access the main menu.
2. Highlight the System Setup tab and press
SELECT.
3. Highlight the Prefs tab.
4. Highlight the menu button for the setting you wish to modify:
Output Channel
Press SELECT to choose either channel 3 or 4, whichever is unused in your area.
Input Key
Press SELECT to turn the remote control INPUT button on/off. If you have a VCR connected to the
system, keep the Input Key set to “On.”
Menu Language
Press SELECT to choose either English (default) or Spanish for the menu language. The text in all
onscreen menus will be shown in the selected language.
Time Zone
Press SELECT to bring up the time zone pop-up menu. Then highlight your time zone and press SELECT. The program guide will show programming times based on this time zone.
Preferences
PREFERENCES
Install Signal Info Features
VCR Prefs
Test Remote
Test New Card Upgrade Watch TV Main Menu
Preference Settings
Output Channel
Input Key
Menu Language
Time zone
Daylight Saving
Banner Style
Caller ID
Factory Defaults
Fri, Oct 4 1:53PM
3 On English Default Observed Short
On
54-0287
8.12
TracVision Receiver User’s Guide
Daylight Saving
Press SELECT to bring up the Daylight Saving pop­up menu. Then highlight the desired daylight saving option (Observed, Not Observed, or Default) and press SELECT.
Banner Style
Press SELECT to choose either a Short or Full banner style. A full banner always shows the program description within the channel banner; a short banner shows just the program’s title.
Caller ID
NOT USED.
Factory Defaults
Press SELECT to restore the Preferences options to their original factory settings.

8-6 Advanced System Setup Functions

Besides the Remote and Preferences menus described previously, the System Setup menu provides other functions, all of which are rarely, if ever, used.
To use the advanced system setup functions, follow the steps below.
1. Press the MENU button to access the main menu.
2. Highlight the System Setup tab and press SELECT.
When you press the INFO button while watching TV, a full channel banner is displayed, regardless of the Banner Style setting.
System Setup Menu (Test Tab Selected)
SYSTEM TEST
Install Signal Info Features VCR Prefs Remote Test New Card Upgrade Watch TV Main Menu
System Tests
Begin Test
IR Blaster
Press to start the System Test.
SELECT
Wed, Oct 3 10:14 PM
54-0287
8.13
Other Menu Functions
3. Highlight the menu button for the advanced function you wish to use:
Install
NOT USED.
Signal
NOT USED.
Info
The System Information pane lists general information about your TracVision receiver, including manufacturer, model, ID number, access card, and software version.
Features
The Features pane lists some of the receiver’s special features.
Test
The Test function performs a simple diagnostics test on the system. When complete, a report shows system information and indicates whether the Signal, Tuning, and Front Panel functions passed the test.
New Card
In the unlikely event that your receiver’s access card must be replaced, use the New Card function to initialize the new card.
Upgrade
The Upgrade pane shows your receiver’s upgrade history. Occasionally, DIRECTV will automatically update your receiver’s software. This update is completely transparent to the user.
If you need a new access card, please call KVH at 401-847-3327.
54-0287
9.1
Troubleshooting
9 Troubleshooting
This section identifies some basic trouble symptoms, along with their possible causes and solutions. It also explains what the system status lights indicate and how to get technical support.
Contents
Troubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9.3
9-1 Causes and Remedies for Common
Operational Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9.4
9-2 Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9.13
9-3 System Status Lights . . . . . . . . . . . . . . . . . . . . . . . . . .9.14
System does not power on
No picture on video screen
Intermittent picture for short intervals
System works at rest, but not on the move
System does not find satellite
System restarts itself
Receiver beeps continuously at startup
Snowy DIRECTV television picture
Picture jumbled or freezing
Certain channels do not work
Remote does not work
Remote does not operate other component
Only Preview channels are accessible
Only certain channels are accessible
Program guide does not load
Satellite coverage issue
Weak satellite signal
Antenna faulty
Receiver fa
ulty
Satellite
signal
blocked
POSSIBLE CAUSE
SYMPTOM
Remote control batteries dead
Receiver locked up
Receiver power switch t
u
rned off
Loose ca
ble co
nnector
s
Receiver not acti
v
ated
Proper compo
nent
button not pre
ssed
INPUT button not set to
sat
ellite
source
System lo
cked
b
y pa
sscode
Remote co
ntrol
not pro
grammed
Blown fuse
XX X X X X
X XX
XXXX XX
X
X
XXX XX
X
X
X
X
XX
X
X
X
X
X
X
XX X
X
XX X X
X
X
X
XX
X
A
udio/video
system
not set up prope
rly
Program Guide loa
d interrupted
RF co
n
ver
ter too close to receiver
X
X
A
udio/video system fa
ulty
X
X
X
X
X
X
Receiver lo
st acti
vatio
n in
for
matio
n
X
Insufficient power
X
X
X
X
X
X
Fa
v
o
rite channel list activ
e
X
Receiv
er set to "Unstacked LNB"
X
X
X
X
X
54-0287
9.3
Troubleshooting

Troubleshooting Matrix

54-0287
9.4
TracVision Receiver User’s Guide
9-1 Causes and Remedies for
Common Operational Issues
There are a number of common issues that can affect the signal reception quality or the operation of the TracVision system. The following sections identify these issues and provide potential solutions.
Receiver Power Switch Turned Off
Your TracVision receiver’s rear panel power switch (see below) must remain on for the system to work. If the system is entirely non-functional, check the switch to ensure that it is turned on. The switch illuminates
green when turned on.
Blown Fuse
The receiver’s power input cable includes an in-line fast-blow fuse, rated for 6 amps, located on the end of the cable nearest the receiver. If this fuse has blown, the system will not operate. Unscrew the cap on the fuse holder and replace the fuse. If you replace the fuse, but it blows again, check the receiver to ensure that it is clear of debris and the connectors are tight.
Do not replace the fuse with a larger amperage fuse.
Receiver Power Switch
Power Switch
If the TracVision system is not working properly, try resetting the system before you begin troubleshooting. To reset,
follow the simple steps below.
1. Stop in a blockage-free area.
2. Turn off the receiver’s rear panel power switch.
3. Turn the receiver’s rear panel power switch back on.
4. If the TracVision antenna is turned off, turn it on (press SAT then PWR).
5. Wait one minute for the antenna to acquire the satellite.
IN
CAUTION
AUDIO R AUDIO L VIDEO
S – VIDEO
TO SATELLITE
TO KVH
DIAGNOSTICS
ANTENNA
IN
PHONE JACK
DIAGNOSTICS
PORT 1
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device must not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
PORT 2
Tested to comply with FCC Standards
SATELLITE IN
VHF ANTENNA
VEHICLE POWER
(10-16 VDC)
POWER
RF REMOTE
OUT TO TV
INPUT
TUNER
54-0287
9.5
Troubleshooting
Insufficient Power
With the vehicle/vessel powered up and the receiver turned on, power at the receiver must measure at least 10 VDC for the TracVision system to work properly. Check the receiver’s power connection and ensure that it is wired to a dedicated circuit. If other devices are wired to the same circuit, these additional loads will drain power away from the receiver.
Loose Cable Connectors
A loose connector can reduce the signal quality. Check the cable connections at the antenna unit, receiver, RF converter, and audio/video components to ensure they are securely attached.
Satellite Signal Blocked
Satellite signals can be blocked or degraded by tall or solid stuctures such as trees, buildings, mountains, or bridges. Simply moving to clear an obstruction will restore signal quality. Rain clouds, heavy rain, and snow can also affect satellite signal reception. For more details about satellite blockage, see Section 1-3, “Receiving Satellite TV Signals,” on page 1.5.
In addition, dirt, snow, ice, or heavy moisture on the antenna dome can disrupt satellite signals, so be sure to clean the antenna regularly.
Satellite Coverage Issue
TracVision will provide good satellite TV reception throughout the entire satellite coverage area. However, signal quality can be degraded as you approach the fringe of this area. To view the most up-to-
date coverage map, visit KVH’s web site at www.kvh.com/ footprint. For more details about satellite coverage, see Section 1-3, “Receiving Satellite TV Signals,” on page 1.5.
Weak Satellite Signal
Just like radio stations, some satellite TV channels transmit a stronger signal than others. If you’re unable to receive a clear signal on one channel, try switching to another channel. Weaker channels are more vulnerable to interference, such as rain or snow.
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9.6
TracVision Receiver User’s Guide
Receiver Not Activated
If you can only access the DIRECTV preview channels, such as channel 100, while all other channels show a message to call DIRECTV, your receiver has not been activated. To activate your
system, please call KVH’s Activation Department at 1-866-551-8004. Activation support is available 24 hours a day, seven days a week.
Receiver Lost Activation Information
If you can only access the DIRECTV preview channels, such as channel 100, while all other channels show a message to call Ext. 722, and you have already activated the receiver, the receiver may have lost its stored activation data. This may occur if the receiver is left idle (does not receive a satellite signal) for an extended period of time. To fix this problem, please call DIRECTV customer service at 1-800-DIRECTV (347-3288). Be sure the TracVision
system is turned on, has a clear view of the southern sky, and is tuned to the DIRECTV preview channel before you call. The system will need to receive a signal from the satellite to correct the problem.
Proper Component Button Not Pressed
To operate the satellite TV system using the remote control, first press the remote control’s SAT button. The remote control will not operate the receiver unless the SAT button is active. To operate a component other than the satellite receiver, first press the corresponding component button on the remote control. For example, to operate the TV monitor using the remote control, first press the TV button.
INPUT Button Not Set to Satellite Source
If satellite programming is not displayed on your TV, you may have selected an alternate video input. Press the remote control’s INPUT button until the correct satellite input is displayed.
You can disable the INPUT button by turning it off via the menu system. See
Section 8-5, “Setting System Preferences,” on page 8.11
for details.
54-0287
9.7
Troubleshooting
Audio/Video System Not Set Up Properly
If satellite programming is not displayed on your TV, you may have the wrong input selected on your audio/video system. Try switching to another input (for example, VIDEO 1 or VIDEO 2; AUX1, AUX2, or A/V) whichever input is assigned to the satellite receiver. In addition, ensure that the audio/video system is powered on.
System Locked by Passcode
If you can only access Family list channels, and the lock icon ( ) appears under the date/time, the system has been locked with a passcode. For details on unlocking the system, see Section 7-1, “Locking &
Unlocking the System,” on page 7.3.
Favorite Channel List Active
If a favorite channel list is active, only channels set up in that list are accessible. Press the remote control’s FAV button to cycle through the lists. See Section 6-1, “Using Favorite Channel Lists,” on page 6.3 for details.
Remote Control Not Programmed
If you cannot operate a component with the remote control, first ensure that the associated component button (DVD, VCR, AUX, or TV) is selected. If the correct button is selected, you need to program the remote control to operate the component. See
Section 3-3, “Programming the Remote Control to Operate Other Components,” on page 3.10 for details.
Program Guide Load Interrupted
If the program guide load is interrupted at startup, certain channels may not be viewable temporarily. Guide load interruptions could occur as a result of satellite blockage (see “Satellite Signal Blocked” on page 9.5). The missing channels will eventually be restored as the receiver completes the program guide download during normal operation.
If the Family list does not have any channels assigned to it, NO channels can be viewed without first unlocking the system.
54-0287
9.8
Receiver Locked Up
Since your receiver is a computing component, it is susceptible to erratic changes in power and/or signal, like any other computer, and these sudden changes can cause it to become “confused.” To clear this condition, try pressing the remote control’s SAT button before trying to control the receiver. If that doesn’t work, press the SAT and MUTE buttons together and try again. If that doesn’t work, turn off vehicle/vessel power or the receiver’s rear panel power switch for 30 seconds, then turn it back on.
RF Converter Too Close to Receiver
The RF converter must be placed at least three feet away from the receiver. Placing the RF converter closer to the receiver may result in interference, causing the remote control to operate intermittently or not at all.
Remote Control Batteries Dead
To replace the remote control’s batteries, follow the steps below.
1. Remove the battery compartment cover on the back of the remote control.
2. Insert two AAA batteries as shown, observing the correct polarity.
3. Replace the battery compartment cover.
TracVision Receiver User’s Guide
Remote Control Batteries
If you lose your remote control, please call or visit your local KVH authorized dealer to order a replacement.
Power Switch
SATELLITE IN
POWER
VEHICLE POWER
(10-16 VDC)
RF REMOTE INPUT
VHF ANTENNA
OUT TO TV
TUNER
CAUTION
IN
AUDIO R AUDIO L VIDEO
Audio/Video System Faulty
If there is no picture on your TV, your mobile audio/video system may be faulty. Please seek technical assistance from either the installer of your audio/video system or a dealer authorized by the system’s manufacturer to repair the system.
Antenna or Receiver Faulty
In the case of a faulty antenna or receiver, please seek technical support as described in the next section.
Receiver Set to “Unstacked LNB”
If the program guide stops loading after the TracVision system is turned on, the LNB type setting on the receiver may have changed. The receiver’s LNB type must be set to “Stacked” for proper operation. If the LNB type is set to “Unstacked,” the program guide will start loading, but will stop in the middle of the process, as shown below.
If this symptom occurs, first follow the steps below to verify that the LNB type has changed.
1. While the program guide is loading, press the
SELECT button on the remote control to access the System Setup menu.
54-0287
9.9
Troubleshooting
Do NOT attempt repairs yourself. Refer all servicing needs to qualified service personnel. Evidence of tampering or unauthorized repairs will void the warranty.
2. Highlight the Install tab and check the “LNB” setting.
3. If the LNB type is set to “Stacked,” you do not need to change the setting. A different problem is causing the program guide not to load. Please call KVH Technical Support at 401-847-3327 (or e-mail techs@kvh.com) for assistance.
If the LNB type is set to “Unstacked,” follow the steps in the next section to change the setting to “Stacked.”
Setting the LNB Type to “Stacked”
If the LNB type is set to “Unstacked,” follow the steps below to change the setting to “Stacked.”
1. Highlight the Test tab.
2. Highlight the Begin Test button.
3. Press the FAV button on the remote control.
54-0287
9.10
TracVision Receiver User’s Guide
Test Tab
Install Tab
Do not press the SELECT button!
SYSTEM TEST
Install Signal Info Features VCR Prefs Remote Test New Card Upgrade Watch TV Main Menu
System Tests
Begin Test
IR Blaster
Press to start the System Test.
SELECT
Wed, Oct 3 10:14 PM
4. The System Diagnostics menu appears. Highlight
the LNB Type button and press SELECT.
5. Highlight “Stacked” from the pop-up submenu and press SELECT.
6. With the LNB Type button still highlighted, press SELECT and verify that a check mark appears next to “Stacked.” Press SELECT again to exit.
7. Highlight the Install tab (shown on page 9.10).
8. Highlight the Dish Type button and press SELECT.
54-0287
9.11
Troubleshooting
System Diagnostics
LNB Type Submenu
LNB Type
Unstacked
Stacked
9. Highlight “Oval Dish 2” from the pop-up submenu and press SELECT. This action ensures the “Stacked” setting is saved in the receiver’s memory.
10. Highlight the Install tab.
11. Wait for the receiver to finish loading the program guide.
12. Once the program guide has loaded, highlight the Dish Type button and press SELECT.
13. Highlight “Round Dish” from the pop-up submenu and press SELECT.
14. Turn off the receiver’s rear panel power switch.
15. Wait 10 seconds, then turn the rear panel power switch back on.
16. Verify that the program guide loads successfully and verify good TV reception.
54-0287
9.12
TracVision Receiver User’s Guide
Dish Type Submenu
Power Switch
Dish Type
Round Dish
Oval Dish 2 Oval Dish 3
Cancel
SATELLITE IN
POWER
VEHICLE POWER
(10-16 VDC)
RF REMOTE INPUT
VHF ANTENNA
OUT TO TV
TUNER
CAUTION
IN
AUDIO R AUDIO L VIDEO

9-2 Technical Support

If you experience an operating problem or require technical assistance, please contact your local authorized TracVision dealer/installer first. You can find an authorized technician near you by visiting our web site at www.kvh.com/wheretogetservice.
If an authorized dealer/installer is not located nearby, contact KVH Technical Support directly:
Phone: 401-847-3327
E-mail: techs@kvh.com
Internet: www.kvh.com/help
Please have your antenna and receiver serial numbers ready before calling technical support. The serial numbers are located on the red Activation Card, as well as on the antenna and receiver.
54-0287
9.13
Troubleshooting
Detailed information on KVH’s global support program is available at www.kvh.com/global_support.

9-3 System Status Lights

Three status lights on the top of the receiver indicate the current status of the system and can help you identify problems.
VOLTAGE light
RECEIVER light
ANTENNA light
During normal operation, all three status lights should be lit green. The following tables explain what the different light conditions indicate.
54-0287
9.14
TracVision Receiver User’s Guide
System Status Lights
Light is... Indicates Description
Off Off Receiver is OFF (rear panel power switch is off) or no power input
Green OK Good power (between 10-18 VDC at receiver)
Orange Low Power Low power (between 8-10 VDC at receiver)
Red, flashing Bad Power Insufficient power (less than 8 VDC or more than 18 VDC input)
VOLTAGE Light Indications
A B C
A
B
C
A
If multiple receivers are connected, the ANTENNA light on any additional receivers will remain red at all times. Only the original master receiver can monitor antenna status.
54-0287
9.15
Troubleshooting
Light is... Indicates Description
Off Off Antenna is OFF, insufficient power, or no receiver video detected
Green Tracking Antenna is tracking the DIRECTV satellite
Green, flashing slowly Searching Antenna is searching for a satellite
Green, flashing quickly Identifying Antenna has found a satellite and is checking its identification code
Orange, flashing Overload Overload or short circuit detected on the antenna cable
Red No Comm Receiver cannot communicate with the antenna
Red, flashing Fault Error detected in antenna
ANTENNA Light Indications
Light is... Indicates Description
Off Off Receiver is OFF (rear panel power switch is off)
Green OK Receiver is ON
Orange Standby Receiver is ON but antenna is turned OFF
Orange, flashing Overload Overload or short circuit detected on the antenna cable
Red Fault 1 Internal power fault
Red, flashing Fault 2 Antenna power or power supply problem
RECEIVER Light Indications
B
C
54-0287
A.1

Appendices

Appendices
This section provides wiring diagrams for typical TracVision installations and a map showing the DIRECTV®satellite’s elevation angle off the horizon.
Contents
A System Wiring Diagrams . . . . . . . . . . . . . . . . . . . . . . . .A.3
B Satellite Elevation Map . . . . . . . . . . . . . . . . . . . . . . . . .A.17
54-0287
A.3
System Wiring Diagrams
Appendix A System Wiring Diagrams
The diagrams on the following pages show how to wire the system for various configurations:
Original TracVision A5/M3 12V receiver* AND: Total # receivers: Requires Kit P/N: See page:
No additional receivers 1 N/A A.4
One (1) additional TracVision A5/M3 12V receiver** 2 02-1340 A.6
Two (2) additional TracVision A5/M3 12V receivers** 3 02-1340 (x2) A.8
One (1) generic (non-A5/M3) receiver
– M3 use only
2 72-0182 A.10
Two (2) generic (non-A5/M3) receivers
– M3 use only
3 72-0181 A.12
Three (3) or more receivers of any type
– M3 use only
4+ 72-0181 & 19-0123 A.14
* The original TracVision A5/M3 12V receiver (supplied with the TracVision A5/M3 system) is required in all configurations. This receiver supplies power to the antenna.
** If you connect a non-A5/M3 TracVision 12V receiver for DIRECTV service (KVH P/N 02-1442), treat it as a generic receiver.
For complete system wiring details, refer to the installation instructions provided with the system or upgrade kit. Before making any wiring changes, be sure to turn off vehicle/vessel power.
54-0287
A.4
TracVision Receiver User’s Guide
Wiring Diagram for a Single TracVision A5/M3 12V Receiver
To Antenna
Input Power
(10-16 VDC)
DC Power
Ground
RF Converter
Fuse
SATELLITE IN
Receiver
POWER
VEHICLE POWER
(10-16 VDC)
RF REMOTE INPUT
To VHF Antenna
VHF ANTENNA
IN
OUT TO TV
TUNER
To Video
(Option 3)
(Optional)
AUDIO R AUDIO L VIDEO
To Audio
CAUTION
S – VIDEO
TO SATELLITE
IN
TO KVH
ANTENNA
PHONE JACK
To Video (Option 2)
To Video
To Video (Option 1)
(Option 1)
Service/
Maintenance
Only
DIAGNOSTICS
PORT 1
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device must not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
DIAGNOSTICS
PORT 2
Tested to comply with FCC Standards
Single TracVision A5/M3 12V Receiver
DO NOT disconnect the short cable that connects from one jack to another on the receiver’s rear panel. The system will not work if this cable is removed.
You can connect the receiver to the entertainment system using one of the following options:
Option 1 - RCA-type A/V jacks (use bottom row) Option 2 - S-Video jack Option 3 - RF coaxial connector
Standard audio/video (A/V) cables with RCA­type connectors are included with the receiver.
Be sure to tighten all connections adequately.
Before you connect the power wires, be sure to read the important guidelines provided in the Installation Guide (included with the system).
Connector Function
Vehicle Power Connect to input power (+12 VDC);
applies to a vehicle or a vessel
RF Remote Input Connect to RF converter
VHF Antenna In Not applicable for satellite TV; can
be used for over-the-air channels if you have a TV tuner & VHF antenna
To KVH Antenna Connect to the TracVision antenna
Diagnostics Ports, Technician’s use only, for Phone Jack diagnostics purposes
Audio R, Connect right (R) and left (L) Audio L outputs to your audio component
Out to TV Tuner Connect to your TV if it only has an
RF (coaxial) connector and built-in TV tuner
Video Connect to your TV if it has
standard RCA-type A/V jacks (better picture quality)
S-Video Connect to your TV if it has an
S-Video input (best picture quality)
54-0287
A.5
System Wiring Diagrams
TracVision A5/M3 12V Receiver Rear Panel Connections
54-0287
A.6
TracVision Receiver User’s Guide
Wiring Diagram for Two TracVision A5/M3 12V Receivers
Receiver #1
VEHICLE POWER
POWER
SATELLITE IN
Receiver #2
VEHICLE POWER
POWER
SATELLITE IN
(10-16 VDC)
RF REMOTE INPUT
(10-16 VDC)
RF REMOTE INPUT
Splitter
VHF ANTENNA
IN
OUT TO TV
TUNER
VHF ANTENNA
IN
OUT TO TV
TUNER
CAUTION
AUDIO R AUDIO L VIDEO
CAUTION
AUDIO R AUDIO L VIDEO
OUT OUT
INPUT
TO KVH
TO SATELLITE
ANTENNA
IN
S – VIDEO
TO KVH
TO SATELLITE
ANTENNA
IN
S – VIDEO
To Antenna
DIAGNOSTICS
PORT 1
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device must not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
PHONE JACK
DIAGNOSTICS
PORT 1
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device must not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
PHONE JACK
DIAGNOSTICS
PORT 2
Tested to comply with FCC Standards
DIAGNOSTICS
PORT 2
Tested to comply with FCC Standards
Two TracVision A5/M3 12V Receivers
A two-way splitter is provided in the Additional TracVision A5/M3 Receiver Kit (KVH part number 02-1340). The splitter has a frequency range of 40-2150 MHz with one port DC passive.
In this diagram, receiver #1 is the master receiver. Receiver #1 must be turned on in order to use receiver #2.
The receiver and remote control provided in the second receiver kit are programmed for ID code “002.” This avoids interference or “cross talk” between remotes. In other words, the remote for the second receiver will only operate receiver #2, and not receiver #1.
If you order a replacement remote control (KVH part number 19-0335), and you want to use it to operate the second receiver, you will need to change the remote’s ID code to “002.” Refer to the instructions in Section 3-4, “Controlling Multiple Receivers,” on page 3.11.
Both receiver #1 and receiver #2 must be activated for DIRECTV service. To activate the second receiver under the same account, call KVH’s Activation Department at 866-551-8004. Be sure to tell the representative that you need to add a second receiver to your account.
The Antenna status light on receiver #2 will remain red at all times. This is normal. Only receiver #1, which is connected directly to the antenna, can monitor antenna status.
54-0287
A.7
System Wiring Diagrams
Always Red
Receiver #2
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