Tractive TRATR2, TRATR3G, TRAXL1 User Manual

USER MANUAL

Bedienungsanleitung | Manuale dell’Utente | Mode d’emploi

Manual de Usuario | Manual do Usuário

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QUICKSTART

www.tractive.com/activate

Download Tractive® GPS app

2h

TRACKER ID

ABCDEFGH

abcdefgh

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ENGLISH

User Manual

FUNCTIONS AND USE

In order to locate your pet with Tractive® GPS 2, a PC with internet connection or a
smartphone (iPhone, Android) is required. The Tractive® GPS app can be downloaded
from the Apple App Store for iOS and the Google Play Store for Android.

The Tractive® GPS 2 device can only be used after successful activation through a
web browser.

GETTING STARTED

1. CHARGING THE DEVICE

We recommend to fully charge the Tractive® GPS 2 device before its rst use.

• Connect Tractive® GPS 2 to a power outlet by plugging the included USB charger into
a universal USB power adapter or

• connect to a high-power USB 2.0 port using the included USB charger.

The LED on the Tractive® GPS 2 device will turn red while the device is charging. Once
the device is fully charged, the red light will disappear.

Some USB ports and accessories do not provide enough power and Tractive® GPS 2
will charge more slowly.

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2. DEVICE ACTIVATION

Activation of the Tractive® GPS 2 device requires the device to be turned on. Keep
the power button on the device pressed for around 3 seconds. Once you hear 2 short
ascending beeps and see a green light, the device has succesfully been turned on.
Holding the button again for 3 seconds will turn off the device.

Enter the link below into the address bar of your browser to access the Tractive®
website, which will guide you through the step by step activation of your Tractive®
GPS 2 device: tractive.com/activate

3. DOWNLOAD TRACTIVE® GPS APP

The Tractive® GPS app will guide you through the rst steps of adding a pet and
assigning a new Tractive® GPS 2 device to the pet.

Note: After turning on the Tractive® GPS 2 device for the rst time or after a period
of inactivity, it can take a few minutes until the device is ready to use. To speed up

this process, turn on the device and make sure it’s placed under clear sky away from

buildings, trees and electrical towers.

4. ATTACHING TRACTIVE® GPS 2 TO A PET COLLAR

Clip the Tractive® GPS 2 device on the collar of your pet by using the included clips. The
clips are made for different collars: use the one with an S at the back for collars with a
thickness up to 3 mm and the one with an L at the back for collars with a thickness up
to 5 mm.

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LED WARNINGS

The LED located on the top of the Tractive® GPS 2 device indicates the current status
of the device.

Battery is low (red LED ashes 3 times every 15 seconds)

The battery level of the Tractive® GPS 2 device is low. Fully recharge the device
to get the best tracking results.

LIVE Tracking (white LED ashes)

During a LIVE tracking activity the LED ashes in white. This allows you to locate

your pet easier at night time.

DEVICE STATUS

By pressing the on/off button once, the cellular network and GPS status of the device will

be shown using 2 consecutive ashes.

cellular network available - GPS available
cellular network available - no GPS
no cellular network - GPS available
no cellular network - no GPS

In case of an error, please bring the device into an area with Tractive® coverage. In
order to get GPS reception, ensure that the device is fully charged and located outside
of buildings and under clear sky. It might take a few minutes for the device to get a GPS
connection after it has been turned on.

EN

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SUPPORT

If you have a question or would like to submit a comment, you have the following options:

Read through the frequently asked questions (FAQs)

help.tractive.com

Contact your point of sale

PLEASE NOTE THAT DUE TO ORGANIZATIONAL REASONS TRACTIVE® WILL NOT
ACCEPT ANY UNANNOUNCED PACKAGES SENT VIA CARRIAGE FORWARD.

PACKAGE CONTENT

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ELECTROMAGNETIC COMPATIBILITY

Very strong magnetic elds (e.g. transformers) should always be avoided as this may result in variations in

the transmission. Failure to follow these instructions may lead to malfunctions or damage to your Tractive®
GPS 2 device.

RISKS FOR CHILDREN AND PEOPLE IN NEED OF CARE

The use of this device is not intended for people (including children) with limited physical, sensory or
mental abilities or lack of experience and/or lack of knowledge, unless they are supervised by a person
responsible for their safety or have been instructed on the use of the device.

Note: Some countries, states or regions have laws related to location based tracking of people,

animals and objects. It’s the sole responsibility of the owner and user to abide by the law and rules

in the area the Tractive® GPS 2 device is used. Please switch off the Tractive® GPS 2 tracker before
boarding a plane.

SAFETY ADVICE

Important: Although the Tractive® GPS 2 device is small in size, it might be too large or heavy for small
or injured pets.
If you are unsure whether you can use this device with your pet, we highly recommend consulting a pet
doctor or veterinarian.

BATTERY OPERATION

Your transmitter is operated by a rechargeable lithium polymer battery. Below you will nd some advice on

the use of rechargeable batteries:

• The battery of the Tractive

®

GPS 2 device cannot be replaced and must not be removed.

• Batteries may not be disassembled, thrown into re or short-circuited.

• Never expose the Tractive

®

GPS 2 device to excessive heat such as sunshine, re or the like! This

increases the danger of battery leakage.

• Only use the USB cable that came with your Tractive

®

GPS 2 device. The use of other cables might

overcharge the battery and can lead to re or explosion.

Disregarding these instructions can cause damage and possibly even cause the battery to explode.

EN

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DISPOSAL

Batteries are hazardous waste. For the correct disposal of batteries, appropriate
containers are provided at the premises of commercial battery dealers as well as local
council waste disposal facilities. If you want to dispose of your Tractive® GPS 2 device,
follow the current local provisions at the time. Information may be obtained from the
local council waste disposal facility.

Tractive GmbH, Randlstraße 18a, 1. Stock, 4061 Pasching, Austria

DECLARATION OF CONFORMITY

EMC Directive 1999/5/EC:

Short text of the Declaration of conformity: Tractive GmbH hereby declares that the Tractive® GPS 2
device (item no. TRGPS2) conforms to the fundamental requirements and other relevant provisions of

directive 1999/5/EC.

The full text of the declaration of conformity can be viewed on our website: tractive.com

FCC COMPLIANCE STATEMENT

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired

operation.

WARNING: Changes or modications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate this equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against

harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by turning

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the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure Statement

This requirement complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20 cm between the radiator &
your body. This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.

RSS (CATEGORY I EQUIPMENT)

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is
subject to the following two conditions:

1. this device may not cause interference, and

2. this device must accept any interference, including interference that may cause undesired operation

of the device.

Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type
and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential
radio interference to other users, the antenna type and its gain should be so chosen that the equivalent
isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.

© 2016 Tractive GmbH

All rights reserved. The most up to date version of this

manual can be found at www.tractive.com/manuals

EN

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QUICKSTART

www.tractive.com/activate

Download Tractive® GPS app

2h

TRACKER ID

ABCDEFGH

abcdefgh

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FUNKTIONEN UND EINSATZMÖGLICHKEIT

Um die Positionsortung Ihres Haustiers zu ermöglichen, benötigen Sie einen PC mit
Internetzugang und/oder ein Smartphone (iPhone, Android) und die zugehörige Tractive®
GPS App, erhältlich im Apple App Store bzw. im Google Play Store.

Das Tractive® GPS 2 Ortungsgerät kann erst nach erfolgreicher Aktivierung in einem
Browser verwendet werden.

INBETRIEBNAHME

1. AUFLADEN DES GERÄTS

Wir empfehlen, das Gerät vor der ersten Aktivierung vollständig aufzuladen.

• Laden Sie Tractive GPS® 2 an einer Steckdose, indem Sie das mitgelieferte USB
Ladegerät mit einem universellen USB Netzteil verbinden, oder

• schließen Sie das mitgelieferte USB Ladegerät an einen Hi-Speed USB 2.0 Port an.

Während des Ladevorgangs leuchtet das rote Licht auf. Sobald das Gerät vollständig
geladen ist, erlischt das LED am Gerät.

Beim Laden über einen USB Port kann sich die Ladezeit signikant verlängern.

DEUTSCH

Bedienungsanleitung

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2. AKTIVIEREN DES GERÄTS

Fügen Sie den Link: www.tractive.com/activate in die Adressleiste Ihres Browsers
ein, um zur Tractive® Homepage zu gelangen, welche Sie Schritt für Schritt bei der
Aktivierung des Gerätes begleitet.

Um das Gerät zu aktivieren, muss das Gerät durch langes Drücken (ca. 3 sek) des
Schalters eingeschaltet werden. Dies wird durch das Ertönen von 2 kurzen aufsteigenden
Tönen und grünem Licht bestätigt. Durch erneutes langes Drücken kann das Gerät
wieder ausgeschaltet werden.

3. EINSTELLUNG IN DER TRACTIVE® GPS APP

Die Tractive® GPS App wird Sie Schritt für Schritt beim Anlegen eines Tieres und
Hinzufügen des Tractive GPS® 2 Ortungsgeräts unterstützen.

Hinweis: Bei der ersten Verwendung des Tractive GPS® Ortungsgeräts, bzw. nach
längerer Inaktivität kann die erste Positionsortung einige Minuten dauern. Um
diesen Vorgang zu beschleunigen, schalten Sie das Gerät ein und positionieren Sie
es unter freiem Himmel, möglichst weg von Gebäuden und Stromleitungen.

4. ANBRINGEN DES TRACTIVE GPS® ORTUNGSGERÄTS AM TIER

Klippen Sie den Tractive GPS® 2 Tracker mithilfe der mitgelieferten Klammern an
das Halsband Ihres Tieres. Verwenden Sie die mit S gekennzeichnete Klammer für
Halsbänder bis 3 mm Stärke und die mit L gekennzeichnete Klammer für Halsbänder
von 3 mm bis 5 mm Stärke.

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LED HINWEISE

Die auf der Oberseite des Tractive® GPS 2 Ortungsgeräts angebrachte LED leuchtet in
Abhängigkeit des aktuellen Zustandes in verschiedenen Farben.

Batterie nahezu leer (Rote LED blinkt 3x alle 15 Sekunden)

Der Batteriestatus des Tractive® GPS 2 Ortungsgerätes ist niedrig. Laden Sie das
Gerät auf, um bestmögliche Ortungsergebnisse zu erhalten.

LIVE Tracking (Weiße LED blinkt)

Während der LIVE Trackingaktivität leuchtet die weiße LED in kurzen Abständen.
Dies hilft beim Suchen des Haustiers im Dunkeln.

GERÄTESTATUS

Durch einen kurzen Druck auf den Ein/Ausschaltknopf kann der Gerätestatus angezeigt
werden. Das System signalisiert den Status in zwei hintereinander folgenden LEDs:

Netzwerk vorhanden - GPS vorhanden
kein Netzwerk vorhanden - GPS vorhanden
Netzwerk vorhanden - kein GPS vorhanden
kein Netzwerk vorhanden - kein GPS vorhanden

Sollte ein Fehlerfall auftreten, bringen Sie das Gerät in eine Zone mit Netzabdeckung
von Tractive®. Um den GPS Empfang zu verbessern, stellen Sie sicher, dass sich das
Tractive® GPS 2 in geladenem Zustand außerhalb von Gebäuden und unter freiem

Himmel bendet.

DE

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KUNDENSERVICE UND REKLAMATION

Bei Fragen oder einer Reklamationen stehen Ihnen folgende Möglichkeiten zur
Verfügung:

Lesen sie die häug gestellten Fragen auf

help.tractive.com

Wenden Sie sich an Ihre Verkaufsstelle

BITTE BEACHTEN SIE, DASS WIR AUS ORGANISATORISCHEN GRÜNDEN KEINE
UNANGEMELDETEN, UNFREI EINGESANDTEN PAKETE ANNEHMEN KÖNNEN.

LIEFERUMFANG