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WELCOME!
Welcome to a new dimension of safety and security for your
vehicles with your purchase of the TrackmateGPS MINI and its
advanced technology. You are now able to have control of your
vehicles, whether you operate a business with company cars, a
fleet of limousines, or you are a parent of a teenage driver. The
MINI lets you know where your car is at all times. It can even
signal you if someone exceeds your pre-determined speed limit
or enters an area you you’d rather him/her not be there.
The MINI is ideal for commercial or personal use, simple to
install and easy to use.
*Read this Registration / Installation Guide carefully before
installing your new MINI.
STEP ONE: Registration and Activation
Before you turn on or install your MINI, you must create an
account, and register your device(s) on our website. At the
account setup page, you will be prompted to fill out the account
information form. Next you will be prompted to select one of
the service plans: saver, basic, premium or platinum. After
selecting a service plan you will be prompted to enter your
credit card information.
You will now be redirected to the homepage where you will be
able to enter the device’s serial number which can be found on
the device.
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STEP TWO: Installation
Estimated time required for installation: 30 to 45 minutes for
experienced installer – 1 to 2 hours for novice.
It is recommended you use a professional car electrician
to install your tracker. However, if you're handy, you may
choose to install it on your own. Tools needed for
installation: voltage tester/meter, wire stripper, electrical
tape, wire connectors, fuse taps (optional)
The tracker has to be connected to a power source
providing 9V-30V DC. The wiring must be connected to
constant power for correct tracking. The power
consumption is minimal (<30mA), and should not affect
your vehicle battery, unless the vehicle is not used for an
extended period (several weeks)or the vehicle battery is
in poor condition.
The wiring harness has four wires(approximately 3ft
long).Plug the wiring harness to the device. Strip the
blackwire and ground it securely. The red wire should be
connected to a constant power source (fuse or wire)
providing between 9V and 30V. Finally, the green wire
has to be connected to ignition/accessory or any
fuse/wire which is powered by ignition. The white wire is
currently not enabled and should be ignored.
LED lights indicators: the MINI tracker has three LED
lights, green, blue and red. The green light indicates the
status of the GSM (cellular) connection. It will go through
various sequences, such as solid light, rapid flashing,
reduced flashing and finally flashing every few seconds.
This indicates that the device has successfully connected
to the GSM network (it is not tracking yet). The red light
indicates that the device is connected to a power source
and is being charged. Finally, the blue light indicates the
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GPS status. Steady light on, indicates that the GPS
position was acquired. Flashing every few seconds
indicates that the GPS module is on standby.
You can test your device before actually installing it by
powering it up and checking off the “Installed” box
online. Once this is completed, the activation process
begins automatically. In order for your device be able to
start tracking it must be outdoors, under the visible sky.
Your device will usually start tracking within the hour.
Upon completion of your test, you should uncheck the
“installed” box if you don’t intend to finish your
installation on the same day.
Optimal installation locations are below the dashboard,
behind the glove compartment or radio. For additional
installation options, view the attached image. It is critical
that your device is not obstructed by thick metal.
Installing in the engine compartment is not
recommended, because of the extreme temperatures
which can affect performance of the device.
In the event the tracker does not begin tracking, please
contact us by phone at 718-878-4056 or email us at
[email protected] with your username in the
subject line. We will assist you promptly.
FREE TRIAL PERIOD
Your purchase includes a free trial period for7 days from the
date of your tracking. At time of registration the quarterly fee
will be put on hold on your credit card (please note that the free
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trial period does not apply to any additional devices that you
add to the account).
No contract or service agreement is required.
The tracking fee is billed automatically every
three months for each active device. No-fee
cancellation can be done online 24/7. Prepaid
tracking fees of greater than one month will
be refunded.
OTHER IMPORTANT INFORMATION
Most electronic devices that rely on software to operate
occasionally become unresponsive (freeze) and require rebooting. This reboot can in most instances be done remotely by
us. However, occasionally the device has to be rebooted
manually.
Manual reboot instructions: 1) Remove back from device and
disconnect battery. These wires are very delicate and must be
handled with great care. 2) after about 10 seconds, re-attached
the battery and close the cover.
Feel free to contact us for any assistance or troubleshooting.
When you activate your MINI unit, you acknowledge and accept
the terms and conditions of the service agreement. Should you
discontinue service, your SIM will be de-activated. Re-activating
your service might carry a $20 fee.
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We reserve the right to occasionally request
from you to replace the SIM card with a new
SIM card in order to provide improved
tracking reliability.
THANK YOU!
Thank you for purchasing the TrackmateGPS™ MINI. We are
confident you will find the service and features a valuable part
of your personal or professional life. If you have any questions,
please feel free to contact us at:
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