WorldTracker Enduro Pro User manual TRACKINGTHEWORLD
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3. Troubleshooting and Safety info
3.1. Troubleshooting
Trouble Possible Reason Solution
After WorldTracker Enduro Pro
is turned on, the GSM LED
flashes quickly always.
The SIM card is not inserted. Please insert t he SIM card into
WorldTracker Enduro Pro.
The signal is t oo weak;
WorldTracker Enduro Pro can’t
register to the network.
Please move WorldTracker
Enduro Pro into place with good
GSM coverage.
PIN locked Using SIM card without
SIM-PIN, or unl ock SIM-PIN.
Messages can’t be reported to
the backend server by GPRS.
The SIM card in WorldTracker
Enduro ro doesn’t support
GPRS.
Try a GPRS supported SIM card.
APN is wrong. Some APN
cannot visit the internet directly.
Ask the network operator for the
right APN.
The IP address or port of the
backend server is wrong.
Make sure the IP address for the
backend server is an identified
address in the internet.
Unable to power off
WorldTracker Enduro Pro.
The function of power key was
disabled by AT+GTSFR.
Enable the function of po wer key
by AT+GTFKS.
Unable to power off Enduro Pro
if charger connected or using
external battery.
Disconnect charger or external
battery, and try again.
No response from UART when
configure WorldTracker Enduro
Pro through UART
WorldTracker Enduro Pro is in
power saving mode.
Remove the Data_Cable_M, and
plug it in aga i n. After this
operation, Enduro Pro will exit
from power saving mode for 10
seconds.
Re-try Enduro Pro manager t ool
again, it will try to wake up
device.
WorldTracker Enduro Pro can’t
get successful GPS fixing.
The GPS signa l is weak. Please move Enduro Pro to a
place with open sky.
It is better to let the top surface
face to sky. (T he same surface
with indication LED)