Trackimo User Guide
Everything you need to know about Trackimo
2
Contents
Welcome! !
Say hello to Trackimo! 3!
A quick look at Trackimo 3
What’s in the box! 4
Set up your Trackimo! 4
Get Started! !
Pair Trackimo with Singtel AssuredPlus app! 5!
Download and register on Singtel AssuredPlus app! 5!
Pair Trackimo to a new dependent user! 5!
Pair Trackimo to an existing dependent user! 7
Rename Trackimo device! 9!
3
WELCOME
Say hello to Trackimo
Trackimo is a GPS tracking device that allows you to locate what matters to you the most –
your children, parents, grandparents, pets or belongings. In the event of an emergency,
Trackimo is equipped with an SOS button that allows users to notify their loved ones.
A quick look at Trackimo
To provide you with a richer visual and audio experience, the device will provide feedback
via lights and sound. The picture above illustrates where all the buttons and lights are
located on the device, and the table below shows what these lights and sound indicate.
Actions
Lights
Sound
Long press power button to power
on the device
Green light will flash 3 times
2 short beeps
Connected to mobile network
Left blue light on for 4 seconds
Long beep
Charging
Red light slowly flashing
-
Plugged in and fully charged
Red light steady
-
Low Battery
Red light flashing
-
SOS key pressed for 2 seconds
One green light, then both blue
lights flash twice
Long beep
4
What’s in the box
Trackimo device
Battery cover with
velcro and magnet
Battery cover with belt
clip
Battery
Screw driver and
screws
Silicon case
Lanyard
Micro USB
cable
Set up your Trackimo
To set up Trackimo, ensure the device is fully charged before activating. During activation,
we recommend that you place your device in an open area with strong cellular service.
Press the red button on the top of the device and hold for at least 5 seconds. Then wait at
least 3 minutes for the device to set up a connection with Singtel network. Once you see a
green light flashing on the front of the device, it is ready to be activated via the Singtel
AssuredPlus app.
5
GET STARTED
Pair Trackimo with Singtel
AssuredPlus app
With a few simple steps, you can manage Trackimo remotely through Singtel AssuredPlus
app, compatible on both iOS and Android smartphones.
Singtel AssuredPlus is an integrated one-stop mobile application that enables remote access
to information on your Trackimo. Get real time information about its location, be notified
when it’s on the move, find out where it has been and receive SOS emergency alerts.
Download and register on Singtel AssuredPlus app
Download Singtel AssuredPlus app on your smartphone.
1. For Android (version 4.1 or later), search “AssuredPlus” in Google Play Store
2. For iOS (version 7.0 or later), search “AssuredPlus” in Apple App Store
After download is complete, open the AssuredPlus app and login with your Singtel OnePass
account. If you are new to Singtel, proceed to register an account.
Pair Trackimo to a new dependent user
1. Open the
AssuredPlus app and
tap
2. Tap on Settings
3. Tap on Manage
Members & Circles
4. Tap on Add
Dependent User
6
5. Complete the
form and tap on
Sign Up
6. Assign a Circle for
the user and tap on
Sign Up
7. Tap on My
Devices
8. Tap on Add New
9. Tap on Trackimo
10. Fill in the Device
ID (found under the
box) and Service
Number (mobile
number assigned to
the Trackimo)
11. Tap on Save
12. Trackimo has
been successfully
assigned to the
user
7
Pair Trackimo to an existing dependent user
1. Open the
AssuredPlus app and
tap
2. Tap on My
Devices
3. Tap on Add New
4. Tap on Trackimo
5. Fill in the Device
ID (found under the
box) and Service
Number (mobile
number assigned to
the Trackimo)
6. Tap on Save
7. Return to My
Devices and swipe a
card to the left
8. Tap on Assign
8
9. Select a user to
assign the device
10. Tap and your
selection will be
saved automatically
11. Trackimo has
been successfully
assigned to the user
9
GET STARTED
Rename Trackimo device
Once a Trackimo has been assigned to a user, you may rename the device for easier device
management.
1. Open the
AssuredPlus app and
tap
2. Tap on My
Devices
3. Swipe a card to
the left
4. Tap on Edit
5. Rename the
device
6. Tap on Done
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