This guide is a complement to Quick Start Guide. The Quick Start Guide provides instructions for quick setup,
while this guide provides details of each function and shows how to configure the smart phone appropriate to
your needs.
When using this guide, please notice that features of the device may vary slightly depending on the model
and software version you have, and on your location, language, and internet service provider. All screenshots,
images, parameters and descriptions documented in this guide are used for demonstration only.
Conventions
In this guide, the following conventions are used:
Convention
Smart phone/phoneStands for Neffos X20 Pro without any explanation.
Parameters
Underlined
Screenshots
>
Note:
Caution:
Parameters provided in the screenshots are just references for configuring the smart phone, which
may be different from the actual situation. You can set the parameters according to your demand.
Underlined words or phrases are hyperlinks. You can click to redirect to a specific section for more
details.
The demonstrated screenshots may look a little different from the actual UI of your smart phone
due to the various firmware versions. Please just configure your phone based on the actual UI.
The menu structure which shows the path to enter the corresponding page. For example,Settings
> WLAN means the WLAN function page is under the Settings menu.
Highlights important information and tips, and provides additional information.
Indicates potential problems that may arise if proper care or attention is not given.
Description
TP9131ATP9131C
1
Get started
This chapter introduces the smart phone’s hardware information and guides you
how to assemble your phone when you get started on using your new phone.
• Overview
• Buttons
• Put in the cards
• Initial setup
• Charge your phone
1. 1 Overview
Dual-lens camera
Volume buttons
Power button
Flash
Fingerprint sensor
Headphone jack
SIM/SD card tray
LED indicator
Earpiece
Ambient light sensor
Proximity sensor
Front camera
Microphone
Charging/data port
Speaker
1. 2 Buttons
The buttons you use with Neffos include virtual ones and physical ones.
Power button
• Lock Neffos: Locking your phone puts the display to sleep, saves the battery and prevents
unintended presses. You can still receive phone calls, text messages, alarms and notifications
as well as listen to music and adjust the volume. Press the Power button to manually lock the
screen. Neffos locks the screen automatically in a given period of inactivity.
• Unlock Neffos: Press the Power button to wake the screen.
Chapter 1 . Get started
Dual-lens camera
Volume buttons
Power button
Flash
Fingerprint sensor
Headphone jack
SIM/SD card tray
LED indicator
Earpiece
Ambient light sensor
Proximity sensor
Front camera
Microphone
Charging/data port
Speaker
1
• Turn Neffos on: Press and hold the Power button until your phone vibrates and the screen turns
on.
Note:
If your device displays the shut down notice after the screen turns on, the battery is empty. Connect your
phone to a charger to charge the battery, otherwise your phone will shut down in 30 seconds.
• Turn Neffos off: Press and hold the Power button, then tap .
• Reboot Neffos: Press and hold the Power button, then tap .
Volume button
• Press the Volume-up or Volume-down button to adjust the audio volume when you’re on the
phone, listening to songs, watching movies or using other media.
• Press the Volume button to take a picture or record a video. Refer to Take a photo and Record
a video to learn more.
• Press the Power button and Volume-down button at the same time to take a screenshot.
Navigation buttons
• Home button
Tap Home button to return to the default Home screen.
Touch and hold Home button to open GoogleTM search.
• Back button
Tap Back button to return to the previous screen or close an application. When entering text, tap
Back button to close the onscreen keyboard.
• Recent apps button
Tap Recent apps button to display recently used applications.
Double-tap Recent apps button to switch to the previous application.
1. 3 Put in the cards
Insert Nano SIM cards and microSD card (optional)
1. Eject the SIM card tray by inserting the SIM ejector pin provided into the hole on the tray.
2. Place the card(s) into the tray with the gold contacts face down. The card tray can support two
Nano-SIM cards and a mircoSD card.
Chapter 1 . Get started
2
3. Insert the card tray back into your phone in the correct orientation.
Note:
Take care not to scratch your device or harm yourself when using the SIM ejector pin. Store the SIM ejector
pin out of the reach of children to prevent accidental swallowing or injury.
1. 4 Initial setup
It is recommended to insert your SIM card before you start the initial setup.
Press and hold the Power button to turn on your phone, and then follow the onscreen instructions
to complete the initial setup.
Note:
To avoid low battery power, your phone will shut down automatically if not operated on Initial screen in 30
minutes.
1. Select your language and location, and then tap .
2. If you insert only one SIM card, your device will skip this step automatically.
If you insert two SIM cards, your device will proceed to dual-SIM settings. Follow the onscreen
instructions to finish dual-SIM settings. You can always adjust dual-SIM settings in Settings
> Dual-SIM & network.
If you don’t insert any SIM card, your device will proceed to Connect to mobile network screen.
Read the Insert SIM Card tips and tap SKIP.
3. Proceed to Connect to Wi-Fi screen.
Your phone will automatically list available WLAN networks. Select the network you want to
connect to (If you want to view more Wi-Fi networks, tap See all Wi-Fi networks), and then
enter the password to access the internet (This can take up to 2 minutes). If you have activated
mobile data services with your carrier, you can tap Use mobile network for setup. Or if you don’t
want to connect to network, just tap SKIP > CONTINUE to skip this step.
Note: Using cellular network for setup may result in additional fees. Contact your carrier for information
about your cellular data plan rates.
4. If your device is connected to the internet, it will set the data and time automatically and skip
this step directly.
If you don’t connect to any networks, your device will proceed to Date & time screen. Set the
data and time, then tap NEXT. You also can tap NEXT directly to skip this step. You can always
adjust date and time in Settings > More general settings > Date & time.
5. Proceed to Google services screen. Read the Google terms and conditions, then tap ACCEPT.
6. Pcoceed to Protect your phone screen. Select a device protection feature and then follow the
onscreen instructions to complete. If you don’t want to set now, choose Not thanks and tap
NEXT > SKIP ANYWAY. You can always set your device protection in Settings > Security >
Screen lock.
7. Pcoceed to Register fingerprint data screen. Select Register fingerprint and then follow the
onscreen instructions to complete. If you don’t want to register now, choose Not thanks and
tap NEXT to skip.
8. Pcoceed to Register face data screen. Select Register fingerprint and then follow the onscreen
instructions to complete. If you don’t want to register now, choose Not thanks and tap NEXT to
skip.
9. Proceed to Terms And Conditions screen. Carefully read the terms and conditions, then check
I have carefully read and agree to the above terms and tap NEXT.
10. Pcoceed to NFUI User Experience screen. Carefully read the terms and conditions, then
choose NO THANKS or JOIN.
11. Setup completed. Tap START USING YOUR PHONE to start using your phone.
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3
1. 5 Charge your phone
Your device displays a low battery warning when the battery is nearly empty. Charge your device
immediately to prevent it from switching off automatically.
Use the charger to charge your device
Connect the device to a power outlet using the included USB cable and power adapter.
Use a USB port to charge your device
If you do not have access to a charger, you can charge your device by connecting it to a computer
with a USB cable.
When you use a USB cable to connect your device to a computer or another device, Allow access to device data will be displayed in a popup dialog. Touch DENY.
If another USB connection mode has been selected, swipe down from the status bar to open the
Notification Panel. Tap the notification of USB connection mode, and then select No data transfer.
Note:
1. The battery is built into the phone and is not removable. Do not attempt to remove the battery yourself.
2. When charging your phone, only use genuine Neffos batteries, chargers, and USB cables. Third-party
accessories are a potential safety hazard and may impair your phone’s performance.
3. Avoid using your phone when it is charging. Do not cover your phone or the power adapter.
4. It is entirely normal that your phone may become warm after prolonged use or when exposed to high
ambient temperatures. If your phone becomes hot to touch, stop charging it and disable unnecessary
features. Place your phone in a cool location and allow it to cool down to room temperature. Avoid
prolonged contact with the surface of your phone if it becomes hot.
5. A low battery warning will be displayed when the battery level is low. Your phone will turn off automatically
when the battery is nearly empty.
Chapter 1 . Get started
4
2
Learn about your smart phone’s basic feature.
• Touchscreen gestures
• Home screen
• Access applications
• Status bar
• Notification Panel
• Quick Settings Panel
• Type text
• Screenshot and Screencast
• Configure your fingerprint
• Configure your face data
• Split-screen mode
Basics
2. 1 Touchscreen gestures
Use simple touchscreen gestures to perform a variety of tasks, such as opening applications,
scrolling through lists, and zooming images.
Tap: Simply tap an item once. For example, tap to select an option or open an application.
Double-tap: Tap the target area of the screen twice in quick succession. For example, double-tap
an image in full screen mode to zoom in or zoom out.
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Touch and hold: Touch and leave your finger on the screen for 2 seconds or more to activate
onscreen items. For example, touch and hold a widget on the Home screen to move it.
Swipe: Place your finger on the screen, and drag your finger to the direction you want. For example,
you can swipe to scroll through the Home screen or a list.
Drag: Touch and hold an item and then move it to another position. For example, you can rearrange
applications and widgets on the Home screen.
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6
Pinch fingers together: Pinch two fingers together on the screen. For example, pinch two fingers
together to zoom out on a picture.
Spread fingers apart: Spread two fingers apart on the screen. For example, pinch two fingers out
to zoom in on a picture.
Slide three fingers: Slide down three fingers on the screen to take a screenshot.
Chapter 2 . Basics
7
2. 2 Home screen
Your Home screens are where you can find your favorite widgets and all your applications.
Status bar: Displays status and notification icons
Display area: Displays app icons, folders, and widgets
App drawer: Tap to open application list
Dock component bar: Shortcuts to your frequently
used applications
On the Home screen, slide left on the Home screen to enter the information assistant page.
Organize widgets on the Home screen
• Add a widget to the Home screen
Add frequently used widgets to the Home screen for quick access.
1. On the Home screen, touch and hold a blank area (or pinch two fingers together) on the
screen to access the Home screen editor.
2. Tap Widgets and select a widget. Tap the widget to add to the Home screen and drag it
to a blank area you like. Or you can just touch and hold the widget and drag it to target area.
3. Tap a blank area on the Home screen (or tap Home button/Back button) to quit the Home
screen editor.
Note:
You must have enough space on the Home screen to add widgets. If there is not enough space, add
another Home screen (see Add a Home screen) or free up some space.
• Change a widget size
On the Home screen, touch and hold a widget and then drag the frame to adjust the widget size.
• Move a widget
On the Home screen, touch and hold a widget and then drag it to the desired location.
• Delete a widget
On the Home screen, touch and hold the widget you want to delete and then move it to Remove
in the status bar.
Organize folders on the Home screen
• Create a folder
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8
Create Home screen folders to organize your applications as desired. For example, you can
create a Camera folder that contains all of your camera applications.
1. On the Home screen, drag an icon onto another icon to create a folder containing both
applications.
2. To name the new folder, tap the folder, tap Unnamed Folder and enter the folder name.
• Rename a folder
On the Home screen, open the folder and touch the folder name, then enter the new name.
• Add apps to a folder
On the Home screen, touch and hold the application you want to remove, then drag it to the
folder you want to add it to.
• Remove apps from a folder
1. On the Home screen, open the folder.
2. Touch and hold the application you want to remove, then drag it out of the folder.
• Delete a folder
You can delete a fold in two ways:
• On the Home screen, open the folder. Remove all the applications in it, then the folder will be
automatically deleted.
• Touch and hold the folder and drag it to Remove in the status bar. The folder and icons in it
will be deleted together.
Organize applications on the Home screen
Shortcut
Notication dot
• App pop up box
On the Home screen, touch and hold an application to open the pop up box. You can:
• View App info: Tap .
• Shortcut: Tap the shortcut to go to the target interface quickly. Tap and hold the shortcut
and drag it to the target area to add it on the Home screen, so that you can find it more easily.
• Add the widget to Home screen: Tap to view the widgets. Touch and hold the widget and
drag it to your target area.
• Notification dot
Touch and hold the app with notification dot to view the notification. Tap to open and swipe left
or right to remove the notification.
• App drawer
On the Home screen, tap or swipe up on the dock component bar to expand the app drawer.
All of your applications sorted by name. You can tap the search box to search the app you need.
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• Move an application
On the Home screen, touch and hold an application and then drag it to the desired location.
• Add an app icon to the Home screen
1. On the Home screen, tap or swipe up on the dock component bar to expand app drawer.
2. Touch and hold an app and drag it to a blank area you like.
• Uninstall an application
On the Home screen, touch and hold the application you want to remove, then drag it to Uninstall
in the status bar.
Note:
Some pre-installed system applications cannot be uninstalled.
• Remove an application icon
On the Home screen, touch and hold the application you want to remove, then drag it to Remove
in the status bar.
• Align all the icons quickly
1. On the Home screen, tap and hold a blank area on the screen (or pinch two fingers together)
to access the Home screen editor.
2. Tap Adjustment and slide upward or downward with two fingers within this area to
automatically arrange the Home screen icons.
• Batch moving icons
1. On the Home screen, touch and hold a blank area on the screen (or pinch two fingers
together) to access the Home screen editor.
2. Tap Adjustment. Tap or drag the icons to put them in the adjustment at the bottom.
3. Swipe left or right to choose the target Home screen.
4. Tap or drag the icons in adjustment to add them to the target Home screen.
5. Tap a blank area on the Home screen (or tap Home button/Back button) to quit the Home
screen editor.
Manage Home screen
On the Home screen, touch and hold a blank area on the screen (or pinch two fingers together) to
open the Home screen editor. You can:
• Add a Home screen
Swipe left and tap on the rightmost screen to add a new screen.
• Delete a Home screen
Tap on the Home screen to delete it.
Note:
Only blank Home screen can be deleted.
• Adjust screen order
Touch and hold the screen you want to move and drag left or right to adjust page order.
• Set the default home screen
Tap at the top of a Home screen to set the chosen Home screen as default. On the default
Home screen, will display at the top.
Home screen settings
On the Home screen, touch and hold a blank area (or pinch two fingers together) on the screen to
access the Home screen editor. Then tap Settings, you can:
• Manage notification dots: Tap Notification dots. You can choose the dot style and toggle the
switch to enable or disable the function.
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• Enable or disable app drawer: Tap App drawer and tap to turn on or turn off the app drawer.
When turning off App drawer, on the Home screen, you can swipe up the screen to search apps.
• Set Home screen grid: Tap Home screen grid and choose the style you want.
• Add icons to the Home screen automatically: When you turn on the switch, the new apps
downloaded from Play Store will be added to Home screen automatically.
• Enable or disable app suggestions: Switch on or off App suggestions to enable or disable
showing frequently used app based on your usage behavior.
• Enable or disable information assistant: Switch on or off Information assistant to enable or
disable sliding left on the Home screen to open Shortcuts.
2. 3 Access applications
Launch and switch between applications
• From the Home screen: Tap an icon to launch the corresponding application.
• From the Locked screen: Swipe up to launch the camera application. Swipe up to open
the toolkit.
Sound Recorder
Calculator Flashlight
Clock
• Switch to another application: Tap the Home button to return to the Home screen, and then tap
the icon of the application you want to open. Or you can tap Recent apps button to view the
recently used applications, then tap the application you want to open. Double-tap Recent apps
button to switch to the previous application.
Viewing recently used applications
Tap Recent apps button to display the list of recently used applications.
• View more applications: Swipe left or right on the screen to view more recently used applications.
• Open an application: Tap a thumbnail to open the corresponding application.
• Close an application: Swipe up on a thumbnail to close the corresponding application.
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11
• Lock an application: Swipe down on a thumbnail to lock the corresponding application so that
3G
they will not be cleared when you close all recently used applications.
• Close all applications: Tap to close all applications.
2. 4 Status bar
Use the status bar to access the Quick Settings Panel, Notification Panel and check your phone’s
status.
Status icons
Status icons are displayed on the right-hand side of the status bar and tell you about your phone’s
status, including network connections, signal strength, battery, and time.
Status icons
E
4G
Indications
Battery low
Charging
Battery full
Battery saver enabled
Signal strength
No signal
Connected over GPRS
Connected over 3G
Connected over LTE
Headset mic inserted
WLAN connected
Vibrate mode enabled
Bluetooth enabled
Hotspot enabled
No SIM card installed
Do not disturb enabled
Airplane mode enabled
Data saver enabled
Alarms enabled
Notification icons
Notification icons are displayed on the left-hand side of the status bar when you receive a new
message and other notifications.
Notifications iconsIndications
Downloading status
Uploading data
Download complete
Call in progress
Chapter 2 . Basics
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Notifications iconsIndications
Brightness slider: Use this slider to adjust the brightness of the screen
Missed calls
New messages
Connected to a PC using USB cable
2. 5 Notification Panel
Notification Panel collects all the notifications and alerts so that you can review them whenever
you like.
• Open Notification Panel: Swipe down from the status bar to open the Notification Panel.
• View a notification: Tap an item to view the details. New notifications, such as missed calls and
messages are displayed on the Lock screen. From the Lock screen, double-tap it to view the
details, or swipe left or right to remove it.
• Clear notifications: Swipe the notification left or right to remove the it from the list. You can also
tap to remove all the notifications at once.
• Quickly manage notification: Touch and hold the notification detail to open the quick settings
screen.
• Close Notification Panel: Swipe up, or tap the Home button/Back button.
2. 6 Quick Settings Panel
Use shortcut switches on the Quick Settings Panel to enable or disable functions quickly without
using a settings menu.
• Open the Quick Settings Panel: Swipe down from the status bar, or swipe down and tap to
open the Quick Settings Panel.
• Use shortcut switches: Tap the shortcut switches on the Quick Settings Panel to turn the
functions on or off. Touch and hold the shortcut icon to enter the feature’s settings page.
• Close the Quick Settings Panel: Swipe up, or tap the Home button or Back button.
Edit: Tap to enter the edit page
Settings: Tap to go to Settings
Collapse/expand the panel: Tap to collapse the Quick Settings Panel
Shortcut switches: Tap to enable/disable functions quickly
Adaptive brightness: Tap to enable auto-brightness
Chapter 2 . Basics
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Adjust the position of shortcut switches
Open the Quick Settings Panel and tap to enter the edit page. You can:
• Rearrange shortcut switches: Touch and hold a shortcut switch and then drag the icon to a
position of your choice.
• Add a shortcut switch: Drag a shortcut switch from the bottom section of the panel to the top
section.
• Remove a shortcut switch: Drag a shortcut switch from the top section of the panel to the
bottom section.
• Reset Quick Settings Panel: Tap -> Reset to reset the Quick Settings Panel to default settings.
2. 7 Type text
Enter text
The keyboard enables you to enter text when needed. Your phone uses Touchpal by default.
Touch and hold the letter to enter the number or symbol next to it.
Set the Keybord Choose the theme
Enter a space.
Insert emoji
Delete the characters to the
left of the cursor.
Start a new line.
Enter a period. Touch and
hold to enter a symbol.
Edit the content
Tap it and then tap a letter to
type uppercase.
Double-tap for caps lock.
Enter numbers, punctuations
and symbols.
Enter a comma. Touch and
hold it to turn on/o
prediction.
Choose language
Double-tap to end a sentence with a period.
Touch and hold to open Google voice typing
Spell checker
You can turn on the Spell checker feature to help you enter correct words.
1. Go to Settings > More general settings > Languages & input > Spell checker.
2. Turn on the switch.
Switch input method
1. On the Home screen, tap Settings > More general settings > Languages & input > Virtual
keyboard.
2. Select an input method you need. By default, you can choose Touchpal or Google Voice Typing.
Chapter 2 . Basics
14
2. 8 Screenshot and Screencast
Take screenshots
You can capture the entire screen by following ways:
• Press the Power button and Volume-down button at the same time.
• Open the Quick Settings Panel, then tap Screenshot.
• Slide down three fingers on the screen.
• If you enabled float button (see Float button), tap > Screenshot.
Take scrolling screenshots
Use scrolling screenshots to take screenshots longer than one page, such as conversation threads.
1. Take a full screenshot for the entire screen first.
2. To take a scrolling screenshot, ensure that you touch the thumbnail within 3 seconds after
taking the screenshot. Tap the below the thumbnail of the scrollshot. The screen will scroll
down and capture all of the content in one screenshot. Tap the screen to stop scrolling and
capture the preceding content.
Scroll capturing...
Take screencasts
Screencast will capture everything that’s displayed on your screen. You can take screencasts by
following ways:
• Open the Quick Settings Panel, tap and drag Screencast to the top section. Then on the
Home screen, you can always swipe down from the status bar and tap Screencast to take
screencast.
• If you enabled float button (see Float button), tap > Screencast.
2. 9 Configure your fingerprint
Use the fingerprint sensor to unlock the screen, take photos and unlock apps.
Chapter 2 . Basics
15
Enroll a fingerprint for the first time
For added security and to ensure that you can still access your data if your phone fails to recognize
your fingerprint, you will need to set a backup screen lock method when configuring fingerprint
unlock.
1. Go to Settings > Screen lock, fingerprint & security > Fingerprint.
2. Select Fingerprint + Pattern or Fingerprint + PIN or Fingerprint + Password, and then follow the
onscreen instructions to set a screen lock password.
3. Once you have configured the password, tap Add fingerprint.
4. Place your fingertip on the fingerprint sensor. Press down lightly on the sensor until your phone
vibrates. Repeat this step using different parts of your fingertip until your phone has successfully
added your fingerprint.
5. Once you have added your fingerprint, tap OK.
Note:
1. When recording your fingerprint, make sure the fingerprint sensor and your fingers are dry and clean.
2. For more security settings, see Screen lock, fingerprint and security.
Add, delete or rename your fingerprint
Add multiple fingerprints to make it easier to unlock your phone. You can also delete or rename
your fingerprints.
1. Go to Settings > Screen lock, fingerprint & security > Fingerprint.
2. Enter the screen lock pattern/password/PIN.
3. In the Fingerprint list section, you can:
• Add a fingerprint: Tap Add fingerprint to add a new fingerprint. You can add up to five in total.
• Rename/delete a fingerprint: Tap a previously added fingerprint to rename or tap to delete
it.
4. After you enter several fingerprint, there is a list showing all the recorded fingerprint. When you
place your fingertip on the fingerprint sensor, the corresponding place turns grey, which helps
you easily find the fingerprint.
2. 10 Configure your face data
Use the facial recognition to unlock your phone.
After waking up your phone screen, you can unlock your phone by looking at the screen.
Add your face data for the first time
For added security and to ensure that you can still access your data if your phone fails to recognize
your face data, you will need to set a backup screen lock method when configuring fingerprint
unlock.
1. Go to Settings > Screen lock, fingerprint & security > Facial recognition, and choose the
appropriate method to add face data.
• If you have set a pattern, PIN, or password as the screenlock method, enter the screenlock
method.
• If you have not set a pattern, PIN or password as the screenlock method, select one and
follow the onscreen instructions to complete.
2. Tap Add face data and follow the onscreen instructions to register your face data and enable
the facial recognition. Then you can use facial recognition to unlock your phone.
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Delete your face data
1. Go to Settings > Screen lock, fingerprint & security > Facial recognition.
2. Enter the screenlock method and tap Remove face data > DELETE.
2. 11 Split-screen mode
Use split-screen mode to use two apps at the same time.
Enable spilt-screen mode
1. Open an app and tap Recent apps button to open recents apps list.
2. Touch and hold an app, then tap Split Screen. Then you can open another app, and it will be
displayed at the bottom of the screen.
Note:
Split-screen mode is not available for all apps. Some apps may not function properly in split-screen mode.
Switch to full screen mode
Swipe up or down to switch to full screen mode.
Chapter 2 . Basics
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3
Share your phone data with others by various kinds of connections.
• WLAN
• Mobile data
• Connect to computer
• Bluetooth
• Share your mobile data with other devices
• Smart WLAN
Network and Share
3. 1 WLAN
Connect to a WLAN network to access the internet and reduce mobile data usage.
Note:
Your personal data and financial information may be at risk if you connect to insecure public WLAN networks.
Connect to a WLAN network
Enable WLAN to connect to the internet using a WLAN access point or hotspot.
If appears in the status bar, you are connected to a WLAN network.
1. Swipe down from the status bar to open the Quick Settings Panel.
2. Touch and hold WLAN to open the WLAN settings screen.
3. Turn on the switch. A list of available WLAN networks will be displayed.
• Refresh the list: Tap to refresh the available WLAN list.
• Add a WLAN network that is not shown in the list: Swipe down to the bottom of the list
and tap Addnetwork. Follow the onscreen instructions to configure the WLAN settings and
password.
4. Select the WLAN network you want to connect to, and then enter the password if needed. (You
can also turn WLAN on in Settings > WLAN.) Your phone will remember WLAN networks that
you have used before and reconnect to them automatically when you enable WLAN.
WLAN direct
Use WLAN direct to transfer files between your phone and another device without connecting to
a WLAN network. WLAN direct is similar to Bluetooth but offers faster transfer speeds, making it
suitable for the transfer of larger files such as videos.
Note:
1. Using WLAN direct to transfer files needs third-party applications support.
2. Before using this function, check that both two devices you want to connect support WLAN direct.
• Connect two devices using WLAN direct
1. Switch on WLAN on both two devices.
2. Go to WLAN > > WLAN direct, your phone will search for devices automatically.Then keep
the WLAN direct search screen open on both devices.
3. When your phone detects the other device, select it. Follow the onscreen instructions to
establish a WLAN direct connection between the two devices.
• Rename your device
On WLAN direct screen, tap Device name. Enter the device name you want and tap OK to save.
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18
• Manage peer device and remembered groups
On WLAN direct screen, you can view your Peer devices and Remembered groups. Tap a peer
device and tap OK to disconnect. Tap a remembered group and tap OK to forget the group.
Advanced WLAN settings
Go to Settings > WLAN > > Advanced, you can configure these settings:
• Saved networks: Tap Saved networks to view the networks remembered by your device. Tap a
network and tap FORGET to forget it.
• Turn on WLAN automatically: Turn on the switch and WLAN will turn back on near high-quality
saved networks, like your home network.
• Open network notification: Turn on the switch to enable notifying when a high-quality public
network is available.
• Install certificates: Tap Install certificates to and follow the onscreen instructions to install
certificates.
• Choose network rating provider: Tap to choose the provider of network rating. Google is the
default provider. You can also choose None to choose network rating.
• View MAC and IP address: On the Advanced, you can view your MAC and IP address.
3. 2 Mobile data
Before using mobile data, ensure that you have a data plan with your carrier to avoid incurring
excessive data charges.
Connect to mobile data
You can connect to mobile data in following three ways:
• Swipe down from the status bar to open the Quick Settings Panel and tap . When it lights up,
mobile data is enabled.
• Swipe down from the status bar to open the Quick Settings Panel. Touch and hold to enter
the mobile data settings. Turn on the Mobiledata switch.
• Go to Settings > Dual-SIM & network and switch on Mobile data.
Note:
1. If a WLAN connection to the internet isn’t available, apps and services may transfer data over your carrier’s
cellular network, which may result in additional fees. Contact your carrier for information about you mobile
data plan rates.
2. When you don’t need to access the internet, disable mobile data to save battery power and reduce data
usage.
3. 3 Connect to computer
Transfer the data on your phone to your computer or transfer the data on your computer to your
phone.
When you use a USB cable to connect your phone with a computer or another device, Allow access to device data will be displayed in a popup dialog. Tap ALLOW to allow file transfer between your
phone and the computer. Tap DENY to deny data connection and charge only.
Select the USB connection mode
Swipe down from the status bar to open the Notification Panel, and then tap the USB connection
notification. You can choose from the following USB connection modes:
• File Transfer: Transfer files between your phone and the computer.
Chapter 3 . Connection
19
• USB tethering: Use a USB cable to share your phone’s mobile internet with a computer.
• MIDI: Use your phone as a MIDI input device and play MIDI files on the computer.
• PTP: Transfer images between your phone and the computer.
• No data transfer: Charge your phone only.
3. 4 Bluetooth
You can share data on your phone with other devices using Bluetooth. And you can use Bluetooth
to connect your phone to Bluetooth headsets and in-car Bluetooth to navigate or listen to music
while you drive. You can also connect your phone to Bluetooth wearables to record and manage
fitness data.
Enable Bluetooth and pair your phone with another device
1. Swipe down from the status bar to open the Quick Settings Panel.
2. Touch and hold Bluetooth to enter the Bluetooth settings. Tap the switch to turn it on.
(You can also turn Bluetooth on in Settings > Bluetooth). Your phone will automatically list
available devices. If the device you want to pair with is not displayed, check whether the device
is discoverable.
3. Select the device you want to pair with and follow the onscreen instructions.
Send and receive files using Bluetooth
Check that both devices are paired before attempting to transfer files.
1. Send files: Tap the file you want to send and tap > Bluetooth. Your device will automatically
search for nearby devices. Select the receiving device.
2. Receive files: When another device tries to send you files using Bluetooth, select ACCEPT from
the dialog box that appears. Open the Notification Panel to view file transfer progress. By default,
received files are saved to File manager > Internalstorage > bluetooth folder.
Unpair Bluetooth devices
Go to Settings -> Bluetooth. Tap the icon next to the paired device, and then tap FORGET.
Rename your phone
1. On the Home screen, tap Settings -> Bluetooth and turn on the switch.
2. Tap Devicename.
3. Edit the device name and tap OK to complete the configuration.
3. 5 Share your mobile data with other devices
You can share your phone’s mobile internet with other devices (such as phones, tablets, or
computers). The following internet sharing methods can be used:
Use WLAN hotspot
Set up a portable WLAN hotspot to share your phone’s mobile internet with other devices.
Compared with Bluetooth tethering, the portable WLAN hotspot feature offers quicker, longer
range connections, but power consumption is higher.
1. On the Home screen, go to Settings > More connection settings > Hotspot & tethering >
WLAN hotspot and turn on the switch. After enabling your personal WLAN hotspot, and
will be displayed in the status bar.
Chapter 3 . Connection
20
2. Tap Set up WLAN hotspot to configure following settings:
• Change the hotspot name: The Name is the hotspot name. By default, this is the name
of your phone model. You can manually change the name to something that is easier to
remember. Tap Hotspot Name to edit the name of your hotspot and tap OK.
• Change the security setting: Tap Security to configure security setting. Your phone uses
WPA2 PSK encryption by default. Other devices will require a password to connect to the
hotspot. If you choose None, devices will not require a password to connect to the hotspot.
• Configure a password that is easy to remember: The hotspot password is generated
randomly by your phone. For security reasons, choose a password that is not easy to guess.
Tap Hotspot Password and enter the new password (the password must have at least 8
characters), then tap OK.
• Select AP Band: Tap AP Band to choose 2.4 GHz Band or 5 GHz Band and tap APPLY.
• Set the maximum connections: Tap Maximum connections and select the number of
maximum.
• Turn off hotspot automatically: Switch on Turn off hotspot automatically, and then if no
devices are connected, the WLAN hotspot will be turned off after 10 minutes.
Note:
Your device can’t access the internet using WLAN when your Portable WLAN hotspot is turned on.
Use USB tethering
Use a USB cable to share your phone’s mobile internet with a computer. This is useful if your
computer’s internet
connection stops working. To enable mobile data, see Connect to mobile data.
1. Connect your phone to a computer using a USB cable.
2. On the Home screen, go to Settings > More connection settings > Hotspot & tethering.
3. Switch on USB tethering. After enabling USB tethering, your phone will display the icon in the
status bar. You can then use the computer to access the internet.
Note:
Depending on your computer’s operating system, you may need to install phone drivers on the computer or
establish a network connection in order to use USB tethering. Please read the instructions for your operating
system.
Use Bluetooth tethering
Use Bluetooth tethering to turn your phone into a wireless router and share your mobile internet
with other devices. Compared with a portable hotspot, Bluetooth tethering offers a slower internet
connection, but consumes less power.
1. Establish a Bluetooth connection between two devices and check that they are paired. For
more information, see Enable Bluetooth and pair your phone with another device.
2. On the Home screen, go to Settings > More connection settings > Hotspot & tethering.
3. Switch on Bluetooth tethering to share your mobile internet.
4. Go to Settings ->Bluetooth and tap the device you want to connect. Other devices can now
connect and use your mobile data.
3. 6 Smart WLAN
Use smart WLAN to share WLAN password, connect to router and extend WLAN.
Share WLAN password
When connected to WLAN, you can share the password with other devices.
Chapter 3 . Connection
21
On the Home screen, tap SmartWLAN > Share WLAN password to proceed to QR code
screen (You can also tap the connected WLAN in the WLAN networks list to proceed to QR code
screen). You can share the password in following two ways:
• Show the QR code. For the other device, see Connect to WLAN by scanning the QR code.
• Touch and hold Password and choose Copy or Share to share the password.
Note:
This feature is currently only supported on Neffos and in some third-party apps.
Connect to WLAN by scanning the QR code
1. On the Home screen, go to SmartWLAN > Scan.
2. Align the QR code within the frame, or tap to select a photo to scan. Then your device will
connect to the shared WLAN automatically.
Note:
When ambient light is not enough, you can tap to turn on light.
WLAN extender
Use WLAN extender function to extend WLAN signals to a wider area.
• Extend the WLAN
Before using this feature, ensure that you have connected to the WLAN.
On the Home screen, tap SmartWLAN > WLAN Extender and turn on the switch. When
WLAN Extender is open, will appear in the status bar.
• Set WLAN Extender
On the Home screen, tap SmartWLAN > WLAN Extender > Set WLAN Extender. You can
configure following settings:
• Change the network name: Tap Name to set network name, and then tap SAV E. The Network
name is the WLAN Extender name. By default, this is the name of your phone model. You can
manually change the name to something that is easier to remember.
• Security: Your phone uses WPA2 PSK encryption by default.
• Configure a password that is easy to remember: The network password is generated
randomly by your phone. For security reasons, choose a password that is not easy to guess.
• Select AP Band: Tap Select AP Band to choose 2.4 GHz Band or 5 GHz Band.
• Set Maximum connections: Tap Maximum connection to choose the maximum connections.
• Set duration of WLAN Extender: Set the time for keeping WLAN extender on when idle. Tap Keep WLAN extender on to choose the duration.
• Manage the users
On the Home screen, go to SmartWLAN > WLAN Extender. The connected and blocked
devices will be displayed on the list. Select any of the connected devices to set the following
options:
• View the details of the connected device: Tap a connected device to view the MAC address
and IP address.
• Block a device: Tap the connected device you want to block and tap BLOCK. The blocked
device can’t search your WLAN extender signals.
• Unblock a device: Tap the blocked device you want to unblock and tap UNBLOCK.
Chapter 3 . Connection
22
4
Make calls with your phone to contact one quickly.
• Make a call
• Answer or reject a call
• Options during a call
• Call log
• Manage contacts
• Harassment filter
• Call settings
• Advance settings
• Contacts
Calls
4. 1 Make a call
Dial directly from the dialer
1. On the Home screen, tap Phone > .
2. Enter the number of a contact in the dialer. Your phone will search your contacts and call log and
list the results above the dialer.
3. Select the contact you want to call (Or tap after entering the complete number). If you have
inserted two SIM cards, select SIM1 or SIM2 to dial (Or tap / after entering the complete
number).
Note:
Check Always use this for calls and tap SIM1/SIM2 to make SIM1 or SIM 2 as the default SIM card to make
calls. If you want to change the default SIM card, or if you want to deactivate one of them, go to Settings >
Dual-SIM & network to configure. For more information, see Dual SIM and network.
Dial a recent number from the Recent calls
All incoming, outgoing and missed calls are in Recent calls.
1. On the Home screen, tap Phone > Recent calls, a list of recent calls will be displayed.
2. Tap the number or contact to call.
Dial from contact list
1. On the Home screen, tap Phone > Contacts.
2. Tap a contact and then tap the number to dial.
Dial from contact list and call log search results
1. On the Home screen, tap Phone.
2. Tap and enter the name, initials, or number of a contact in the dialer contact.
3. Tap the contact or number to dial.
Make an international call
Before making a long-distance call, contact your carrier to activate international calling or roaming
services.
23Chapter 4 . Calls
1. On the Home screen, tap Phone -> .
2. Touch and hold 0 to enter +, then enter the country or region code, area code, and phone
number in sequence.
3. Tap .
Make an emergency call
In the event of an emergency, you can make emergency calls from your device, even without a SIM
card.
• Make an emergency call from unlock screen:
1. On the Home screen, tap Phone > .
2. Enter the emergency number for your location in the dialer and tap .
• Make an emergency call from lock screen:
If you enabled the device protection (fingerprint, pattern, PIN or password), you can make an
emergency from lock screen by following way:
1. Wake up the screen and swipe up on the screen.
2. Tap EMERGENCY.
3. Enter the emergency number of your location in the dialer and tap .
Note:
1. You must be in an area with cellular coverage, when you have to make an emergency call.
2. The ability to make emergency calls depends on local regulations and carriers in your area.
3. Poor network coverage or environmental interference may prevent your call from being connected. Never
rely solely on your device for essential communication during emergencies.
4. 2 Answer or reject a call
On the incoming call screen:
When a call comes in, you can press the Volume button (or Power button ) to mute the ringtone.
When the screen is locked
• Drag right to to answer the call.
• Drag left to to reject the call.
• Slide up Message to reject the call and send SMS. You can choose a quick response or tap
to edit a new message and tap to send it out.
Note:
You can go to Phone > > Advance settings > Quick responses to edit the predefined text
messages.
24Chapter 4 . Calls
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